Graphic Designer

Position: Service Engineer – Aftersales

Location: Coimbatore

Experience: 2–6 Years

Qualification: ITI / Diploma / B.E. (Mechanical)

Roles & Responsibilities

• Provide after-sales service and technical support for material handling equipment.
• Attend customer complaints and resolve warranty-related issues.
• Perform equipment installation, preventive maintenance, and servicing.
• Conduct Pre-Delivery Inspection (PDI) before equipment dispatch.
• Train customers/operators on equipment operation and safety.
• Manage spare parts inventory, dispatch, and Annual Maintenance Contracts (AMC).
• Handle warranty extensions and mandatory machine services.
• Maintain service reports, MIS, and warehouse inventory.
• Support the growth of OEM after-sales service and spare parts business.
• Travel to customer sites for service and technical support.

Requirements

• ITI / Diploma / B.E. in Mechanical Engineering.
• 2–6 years of experience in after-sales service or field service.
• Good technical and troubleshooting skills.
• Good communication and customer handling skills.

Apply User-Centric Design Principles: Create multimedia assets that are visually engaging, easy to navigate, and optimized for the learner's experience.

Incorporate Web Content Accessibility Guidelines (WCAG): Produce multimedia content with an awareness of WCAG and basic digital accessibility considerations.

Contribute to Immersive Design & Gamification Augmented Reality (AR), Virtual Reality (VR) & Gamification: Design and create assets that can be utilized for interactive experiences, including those for AR and VR applications, and incorporate game mechanics and gamification elements as directed.

Task Performance & Self-Management: Manage individual tasks and timelines effectively, monitor personal progress against design goals, and contribute to overall program/project performance.

Design Execution for Learning: Create engaging multimedia assets (e.g., static graphics, simple animations, video edits, presentations, interactive elements) based on provided storyboards, content, and design specifications for learning artefacts.

Application of Design Principles: Apply a solid understanding of design principles, visual communication, typography, color theory, imagery & iconography, and layout & composition to all design outputs within learning artefacts.

Software Proficiency: Utilize industry-standard design software effectively to produce high-quality multimedia content for digital learning.

Content Integration for Learning: Work with provided content to ensure visual assets are integrated seamlessly and effectively support learning objectives within learning artefacts.

Team Collaboration: Collaborate effectively with Learning Architects, ISDs, SME, and other team members to understand program/project requirements and incorporate feedback.

Communication: Clearly communicate design ideas and progress to team members. Actively listen and incorporate constructive feedback on learning artifacts.

Quality Adherence: Ensure all design outputs for learning content adhere to established brand guidelines and project quality standards.

Customer Service Orientation: Strive to understand the needs of internal "customers" (Learning Architects, ISDs, SMEs) and deliver design solutions for learning artifacts that exceed expectations.

Self-Management: Manage individual tasks and timelines to contribute to program/project delivery and monitor personal progress against design goals.

Bachelor's degree in Graphic Design, Multimedia Design, Visual Arts, or a related field.

3-4 years of professional experience in multimedia design with a strong portfolio, preferably with some exposure to learning or educational content.

Proficiency in key Adobe Creative Suite applications (e.g., Photoshop, Illustrator, After Effects, Premiere Pro) relevant to multimedia and learning production.

Solid understanding of visual communication principles and best practices for digital learning.

Ability to translate concepts into visually appealing and functional designs, particularly for learning artifacts.

Good communication and interpersonal skills.

Awareness of WCAG and basic digital accessibility considerations.

Familiarity with creating assets for interactive experiences, including those for AR/VR applications, and an understanding of game mechanics and gamification elements.

Ability to take constructive feedback and iterate on designs. 

Understanding of AGILE methodologies and experience working within a learning, educational technology, or complex content delivery environment.

Looking for an analytical and detail-oriented research analyst to assist in improving the operations and decision-making of our business. The research analyst's responsibilities include researching, collecting, analyzing, and interpreting data, and using the data to guide the business's decision-making. A research analyst should be prepared to work in various sectors, such as marketing, business operations, and finance.

To be a successful research analyst, you should have excellent mathematical, critical thinking, and communication skills. You should be flexible and able to work independently or in a team.

Responsibilities:

• Analyzing past operations' results and performing variance analyses.
• Identifying and analyzing trends and forecasts and recommending improvements to the business processes.
• Researching market trends, conducting surveys, analyzing data from competitors, and analyzing the business's operations, expenditures, and customer retention to identify patterns of potential issues or improvements.
• Using data analysis and interpretations to guide the decision-making of the business.
• Using operations data to develop pricing models and identify areas for improvement.
• Using statistical, economic, and data modeling techniques and tools.
• Organizing and analyzing data, creating charts and graphs, and presenting your findings to the leadership team.
• Providing recommendations to improve future business operations.
• Organizing and storing data for future research projects.
• Testing processes, policies, and protocols for efficiency and improvements.

Your Responsibilities:

• Own the backend stack – Python based, that powers our product

• Collaborate with Data Scientists, Backend Developers(Node.js), Front-end developers, DevOps to design and implement new features
• Build and maintain several Backend Jobs and REST’ful Services which will be used internally in a Macroservices/Distributed services environment.
• Deploy and monitor the Jobs and endpoints ensuring availability and scalability(ability to handle 100X data processing load)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Python and related frameworks – particularly Flask.
• Extensive experience in designing and scheduling backend Python jobs
• Hands on working in different file formats like Json, Parquet, csv etc. coming from Data Science side.
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Good experience in designing and maintaining REST’ful API endpoints
• Ideally maintaining infrastructure-as-code using Terraform
• Ideally experience in parallel data processing and building end-to-end Data Pipelines using tools such as Airflow/Prefect and Spark/Dask
• Excellent communication skills and the ability to explain complex topics in a simple manner

Come Join Qualifyde’s Interviewing world and be part of the next generation of technical interviews.

QUALIFYDE Tech nerds are a network of software professionals, including software development managers, software engineers, and freelancers covering the full technology stack.

Technical Interviews with QUALIFYDE occur 24/7 with candidates located throughout the world

Conduct interviews based on your own availability — whether that be five times a week, 10 times a week, mornings, nights, or weekends.

Utilize the QUALIFYDE Interviewing infrastructure and process to conduct fair, equitable technical interviews in a wide variety of roles.

Who can apply; -

• Software developers/engineers with hands-on coding experience and experience conducting technical interviews
• Strong Communication Skills in English (Oral & Written)
• Stable, Consistent internet connection
• Equipped with a working webcam

• Prior Proven Experience in growing organic traffic and generating leads.
• Create a Content Strategy in accordance with the Marketing Funnel Stages.
• Hard-core Expertise in SEO Strategies like Competitor Research, Keyword Research, Content Strategy, Link Building, and Technical SEO, etc.
• Lead a team of SEO Executives, Content Writers, and Web Developer.
• Collect data and Present reports on traffic, keyword rankings, and other SEO aspects to Top Management.
• Needs to have a good command of English
• Basic Finance knowledge is preferred.

A strong background in Azure OR Amazon Web Services (AWS) or a similar cloud platform is a must-have, certification is a plus.

Excellent technical skills and knowledge include but not limited to: cloud methodologies like PaaS and SaaS; programming languages such as Python, Java, .Net; orchestration systems such as Chef, Ansible, Terraform; Azure IaaS servers; PowerShell scripting.

Fully aware of the DevOps cycle with hands-on on deployment models to the cloud.

Experience working with Docker and related containerization technologies.

Experience working on orchestration platforms such as AKS, RedHat OpenShift etc.

Extensive knowledge working with logging and monitoring tools such as EFK, visualization tools such as Grafana and Prometheus.

Exposure to security alert monitoring tools.