Graphic Designer

Job Description

We are seeking a creative and detail-oriented Junior Interior Designer to join our team. The ideal candidate will support design development, documentation, vendor coordination, budgeting, and FF&E selection for residential and commercial projects. The role requires strong design sense, technical skills, and the ability to collaborate with cross-functional teams.

Key Responsibilities

Design Development

• Develop design concepts aligned with client needs and project goals.
• Create interior design schemes including space planning, color palettes, materials, and finishes.

Drawings & Documentation

• Prepare detailed drawings, plans, elevations, and presentations using industry-standard software.
• Collaborate with architects and design teams to integrate interior elements within project documentation.

Vendor Coordination

• Coordinate with vendors, suppliers, and manufacturers for material sourcing and procurement.
• Ensure all FF&E items meet project specifications and budget limits.

Shop Drawings & Specifications

• Review and approve shop drawings for accuracy and design intent.
• Prepare specifications for construction, installation, and finishing works.

Quotes & Budget Management

• Prepare cost estimates, quotes, and BOQs.
• Assist the project team in monitoring and managing project budgets.

FF&E Selection

• Lead the selection of furniture, fixtures, and equipment as per design concepts and client preferences.
• Stay updated on industry trends, materials, and product innovations.

Required Skills & Qualifications

Qualifications

• Bachelor’s degree in Interior Design or related field.
• 1–4 years of experience in residential or commercial interior design.
• Strong portfolio demonstrating design capability.

Technical Skills

• Proficiency in AutoCAD, Adobe Creative Suite, SketchUp, or similar tools.
• Strong knowledge of materials, finishes, and FF&E procurement.
• Ability to prepare detailed drawings, layouts, and specifications.

As a Customer Support Representative, you will be the first point of contact for customers reaching out via IVR (inbound calls), chat, and email. You will be responsible for resolving customer issues within defined SLAs, delivering a high-quality customer experience, and proactively identifying upsell or cross-sell opportunities.

This role is performance-driven, with clear KRAs and KPIs focused on resolution speed, ownership, customer satisfaction, and proactive support.

Key Responsibilities

1. Customer Issue Resolution & Productivity:

• Handle inbound calls, chats, and email tickets professionally and efficiently.
• Ensure accurate ticket creation and categorisation in the CRM for every interaction.
• Resolve customer issues within defined SLAs (majority within 4 business hours).
• Maintain high First Contact Resolution (FCR) for IVR and quick First Response Time (FRT) for chat.
• Maintain high availability and responsiveness during assigned shifts.

2. Customer Experience & Satisfaction:

• Deliver a positive, empathetic, and solution-oriented experience on every interaction.
• Maintain high CSAT scores by setting correct expectations and closing issues completely.
• Ensure customers clearly understand the resolution provided before closing tickets.

3. Ownership & Accountability:

• Take end-to-end ownership of assigned tickets until closure.
• Avoid unnecessary escalations by resolving issues at first touch wherever possible.
• Proactively follow up on pending cases and ensure closure within SLA.
• Escalate only when required, with complete context and documentation.

4. Revenue Signals, Cross-sell & Proactiveness:

• Identify and share qualified upsell, cross-sell, or referral opportunities during customer interactions.
• Highlight relevant MyOperator products or features based on customer needs.
• Share opportunities clearly with the Account Manager via CRM or defined processes.

5. Process Adherence & CRM Hygiene:

• Follow defined support processes, workflows, and communication guidelines.
• Ensure accurate and timely updates in CRM for all tickets and interactions.
• Participate in new process rollouts, tool adoption, and team initiatives.

Skills & Competencies:

Must-Have Skills:

• Strong verbal and written communication skills (English required; Hindi/regional language is a plus).
• Customer-first mindset with problem-solving ability.
• Ability to multitask across calls, chat, and tickets.
• Comfortable working with CRM tools and support dashboards.
• Willingness to work in shifts, including weekends if required.

Good-to-Have:

• Prior experience in B2B SaaS, telecom, or customer support roles.
• Experience handling chat or omnichannel support.
• Basic understanding of CRM or cloud communication platforms.

Behavioural Expectations:

• Ownership-driven: sees problems through to closure.
• Process-oriented but customer-centric.
• Comfortable working with targets, SLAs, and scorecards.
• Open to feedback, coaching, and continuous improvement.
• Team player who collaborates well with TLs and Account Managers.

Job Description: .NET Core Developer with C# and Angular

We are looking for a skilled .NET Core Developer with experience in C# and Angular to design, develop, and maintain web applications. You will work on both the front-end and back-end, delivering high-quality solutions in a collaborative environment.

Key Responsibilities:

• Develop and maintain web applications using .NET Core, C#, and Angular.
• Design and implement RESTful APIs and integrate with front-end components.
• Ensure application performance, scalability, and security.
• Collaborate with cross-functional teams to define and deliver software features.
• Troubleshoot, debug, and optimize code.
• 
  

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Thirega@ vysystems dot com - WhatsApp - 91Five0033Five2Three

Job Summary:

We are seeking a talented and motivated Full Stack Web Developer with strong expertise in frontend technologies (HTML, CSS, JavaScript, jQuery) and backend development using Python. The ideal candidate will be responsible for designing, developing, and maintaining responsive and interactive web applications.

Key Responsibilities:

• Develop user-friendly web interfaces using HTML5, CSS3, JavaScript, and jQuery
• Design and implement responsive web pages for cross-browser compatibility
• Build backend logic and RESTful APIs using Python (preferably with Flask/Django)
• Integrate frontend components with backend services for full functionality
• Debug, test, and optimize code for performance and scalability
• Collaborate with UI/UX designers and other developers for seamless integration
• Maintain documentation and participate in code reviews
• Stay updated with the latest trends and technologies in web development

Required Skills:

Frontend:

• Strong knowledge of HTML5, CSS3, JavaScript
• Experience with jQuery and DOM manipulation
• Understanding of responsive design and cross-browser compatibility

Backend:

• Solid foundation in Python programming
• Experience with web frameworks like Flask or Django
• Knowledge of database integration (SQL/NoSQL)

Other:

• Familiarity with RESTful APIs and JSON
• Basic knowledge of version control systems like Git
• Strong debugging and problem-solving skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field
• 1–3 years of experience in web development (for junior/mid-level roles)
• Experience with AJAX, Bootstrap, or other frontend libraries is a plus
• Exposure to cloud platforms (AWS, Azure, etc.) is an advantage

Benefits:

• Competitive salary and performance bonuses
• Flexible working hours / Hybrid or Remote options
• Learning and development opportunities
• Supportive and collaborative work culture

Responsibilities

Data associates play a critical role and work on various data or content-focused projects across the organisation. The role is work from home, with a monthly in-person meet up with other team members in local region. 

• Analyze large set of unstructured data, extract insights and store in data management systems.
• Research, gather, write informational news articles and stories
• Categorize entities based on a set of rules and gained knowledge and experience, dashboard information, and validation with proprietary algorithms and data-driven heuristics.
• Analyze the market (including competitors) and ensure a rich level of data quality across all products and platforms across.
• Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.
• Monitor existing metrics as well as develop and propose new metrics to make actionable intelligence available to business stakeholders.
• Support cross-functional teams on the day-to-day execution of projects and initiatives.
• Communicate insights to key stakeholders.

Requirements

• Preferred: Bachelors in Engineering or Science.
• GPA of 8+ or an overall score of 80%+.
• Location: Coimbatore / Remote
• Strong analytical and problem solving skills with focus on quality and detail orientation.
• Strong proficiency in English reading, written, communication.
• Strong work ethic and personal initiative, reliable self-starter that is capable of working with a high degree of autonomy.
• Ability to work across global cross-office teams and in a team environment.
• Excellent organizational and task management skills.
• Strong verbal and written communication skills with the ability to articulate results and issues to internal and client teams.
• Process management, improvement focus, and willingness to learn cutting edge tool and technology.

account management experience specifically with a Market Research Agency or Online Provider  Candidate Requirements: • Bachelor's degree in related field or equivalent work experience • Candidates must have 6+ years of account management experience specifically with a Market Research Agency or Online Provider coming equipped with a demonstrated network and proven track record • Excellent and effective verbal and written communication skills in English • Knowledge of project management tools and concepts • Proficiency with MS Word & Excel Key Responsibilities: These include the following. Other duties may be assigned at the discretion of management in the context of the role: • Build effective, professional working relationships with our clients by providing them guidance and recommendations when appropriate • Drafting proposals & quotations for Quantitative projects as well as Qualitative projects • Planning projects and budgets i.e. work weeks estimates, operations capacity, gross profit, Cost estimation on operations • Collaborate with other Account Managers, Client Development personnel, Operations and Marketing on various corporate initiatives • Partner with Business Development and Alliances team to onboard new clients and partners • Report on key performance metrics   

Roles and Responsibilities :

• Lead the delivery of high quality, innovative, flexible, cost-optimized, and scalable technical solutions that meet business requirements
• Design, Develop, test, and maintain software applications with MVC architectures, Microservices, and scalable cloud-native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross-functional team along with the client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User-Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines, and milestones for execution and deliverables
• Participate in the Evaluation Review of your team member

Primary Skills

• Experience in building an enterprise web application using ReactJS as the frontend framework
• Experience with Redux and React Hooks
• Expert in HTML5, CSS3
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
• Strong knowledge of best practices and modern web design trends is necessary.
• Some experience with modern web-based typography.
• Excel at rapid prototyping and at writing good code.
• Experience with testing/debugging in multiple browsers and platforms.
• Expertise in using JavaScript
• Should have worked on REST client and WebSockets
• Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest, Enzyme, or any other similar framework.
• Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
• Low-Latency UI, Page optimization, and bundle build+caching
• Problem-solving and debugging skills
• Component-based architecture

• Work closely with the Delivery Manager and Sales team to understand client and project requirements and define the scope of the project.
• Prepare test strategy to deliver to the agreed scope within agreed timelines and budgets.
• Work with Delivery Manager and Resource Management Group to build the necessary team, either from the available internal pool or support hiring.
• Work with the Delivery Manager to develop the testing strategy.
• Understand the project delivery governance framework and ensure test planning, execution, and closure are done in accordance with the delivery framework.
• Prepare test plans to include timelines for activities and key milestones.
• Lead a team of 4-5 test engineers and work alongside test architects and SMEs.
• Work allocation to team members and monitoring performance and ensure completion of tasks by team members to agreed timelines.
• Coordinate system/application understanding sessions for team members with relevant client team member(s).
• Work with test architects to design, develop and maintain test automation framework, where required.
• Develop test automation suites, along with team members.
• Review output of team members for test coverage (functional) and in case of test automation framework and suites, review for adherence to good and efficient coding practices and coding standards, reusability, avoid redundancy and duplicity.
• Raise PRs and check-in code and in the process resolve any conflicts and sync issues.
• Ensure efficient versioning and maintenance of test automation code.
• Assist in troubleshooting and resolving technical and non-technical challenges and blockers faced by team members.
• Coaching and leading in practices like Pair Programming, Test-Driven Development (TDD), Behaviour-Driven Development (BDD), Continuous Integration (CI), Continuous Delivery (CD).
• Be the go-to person / first point of contact for any project-related queries or concerns, for both client and internal stakeholders.
• Preparation and distribution of periodic project progress mails and reports to the client and internal stakeholders.
• Risk management – early identification of risks and mitigation, and where required invoke relevant and timely escalation and support.
• Preparation and/or review of documentation, required across all phases of the project.
• Mentor and guide team members in helping them grow professionally.
• Provide feedback about team members to the Delivery Manager for periodic performance appraisal.

Qualification and mandatory experience

• Graduate or Post-graduate, an engineering graduate is desirable but not mandatory.
• Minimum 7 years of total experience in manual and automation testing of which at least 3 years as a hands-on Test Lead with proven experience of leading at least a 3-member team.

Mandatory Skills

• Knowledge of software QA methodologies, processes, and tools for manual and automation testing.
• At least 3 years proven experience of leading a minimum 3-member team in manual and automation testing.
• Experience of working in an Agile environment and delivering in sprints.
• At least 3+ years designing, developing, and maintaining Test Automation frameworks and solutions across various technology stacks and applications for web, mobile, API, and data validation.
• Expert level experience in at least one programming language, Java is preferable but not mandatory
• Expert level experience in debugging.
• Expert level experience in developing web UI test automation suite using Selenium or mobile UI test automation suite using Appium.
• Expert level experience in developing API test automation suite using Rest Assured.
• Raise PRs and merge test automation code.
• Knowledge of CI/CD tools and pipelines.
• Experience in at least one build tool like Jenkins, Maven or Gradle and setting up a build pipeline and integrated testing.
• Code management using Github or SVN.
• Test and defect management using JIRA or any other tool.
• Preparation of test documentation across various phases
• Preparation and distribution of periodic progress reports to internal and external stakeholders
• Excellent verbal and written communication are quintessential.

Desirable Skills

• Junit and TestNG for unit testing.
• Espresso for Android app automation.
• XCUI test for iOS app automation.
• Experience in non-functional testing, e.g., load/soak/performance, security, and accessibility, by using standard and new testing techniques.
• Experience in testing applications across eCommerce, banking, and fintech domains.