Graphic Designer

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

Job responsibilities: 

• Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
• Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
• Conduct user interviews, user testing sessions, card sorting, and affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
• Design high-impact, functional responsive interfaces for web and mobile
• Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work

Skills you bring to the table:

• Experience in designing SaaS products with large customer bases
• Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
• Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
• Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
• Ability to articulate design decisions throughout the user-centered design process.
• Ability to update and engage with stakeholders like product managers and engineers.
• Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.

If you are interested in working for a fast-growing SaaS company operating in an exciting new space, this one is for you!

We are seeking a skilled Senior Software Development Engineer (SDE-3) proficient in MERN stack technologies to join our dynamic team.

Responsibilities:

• Design, develop, and maintain scalable web applications and services using MERN stack technologies (MongoDB, Express.js, React.js, Node.js) and Nest.js.
• Implement frontend components and user interfaces using React.js and Next.js.
• Develop and integrate server-side logic using Node.js, Express.js, and Nest.js.
• Utilize MongoDB and SQL databases to manage and optimize data storage solutions.
• Implement real-time communication and event-driven architectures using technologies like Socket.io.
• Deploy applications on AWS cloud infrastructure, leveraging services such as EC2, S3, Lambda, DynamoDB, and others as required.
• Ensure code quality, performance, and adherence to best practices through code reviews and automated tests.
• Collaborate effectively with cross-functional teams including product managers, designers, and other developers.
• Stay updated with emerging technologies and industry trends to continuously improve development practices and tools.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).
• 5+ years of experience in software development with expertise in MERN stack technologies.
• Proficiency in Node.js, Next.js, React.js, Express.js, Nest.js, JavaScript, and TypeScript.
• Strong understanding of MongoDB and SQL databases, including database design and optimization.
• Experience building and deploying applications on AWS cloud infrastructure (EC2, S3, Lambda, DynamoDB).
• Familiarity with real-time web applications and event-driven architectures using technologies like Socket.io.
• Solid understanding of software development principles, design patterns, and best practices.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Effective communication and collaboration skills, with the ability to work both independently and as part of a team in a fast-paced environment.

You will leverage your technical expertise to drive the development of our website, property manager tools.

What are we looking for?

• 2+ years of experience
• Excellent in cross-browser web development using Python/Django.
• Really good understanding of HTML, CSS, Jquery
• Strong database concepts 
• Experience with DevOps practices and platforms (AWS, Fabric, Apache/Linux etc)
• Really good UX/UI sense
• Experience with caching technologies, NoSql databases
• Leadership skills, ability to handle, mentor junior developers
• Prior startup experience is a plus

What you will be doing?

• Develop high-volume, low-latency global products
• Take ownership of all web based product feature enhancements
• Ability to work on multiple projects at a time
• Work with product/design team to come up with an awesome product design/workflow
• Write well designed, testable, efficient, reusable code. 
• Investigate and present technology solutions and contribute to architectural improvements
• Mentor/Lead junior developers

Skills  

• Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one 
• Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred 

• Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS 

Job Responsibilities 

• Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business 
• Participate in requirements-gathering sessions with business users 
• Document requirements for new features, data capture, process functions, reports, and training 

• Functional and System Knowledge 
• CRM customization and assisting CRM Implementation 
• Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps 
• Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps 
• Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator. 

• Understand system integrations and dependencies 
• Analyze the impact of changes on systems and integrations 
• Process mapping and workflow creation 
• Must have a Functional & Technical Understanding of Zoho applications. 
• Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management. 

• Understand requirements by function and setup processes in Zoho 
• Ensure smooth running of existing applications and handle any kind of challenge being faced by the team 
• Setup knowledge for users by the team, to learn and execute their set of processes 
• Identify opportunities for integration with external apps 
• Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues 

• Train users to utilize their specific Zoho apps for their use case 
• Planned, implement, and manage process change initiatives with respective department heads. 
• Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc. 
• Act as internal Zoho Support desk to troubleshoot queries/issues. 
• Conduct monthly reviews with teams to understand adoption/improvements 

• Plan, implement, and manage process change initiatives with respective department heads 
• Use data and reports to make evidence-based decisions to increase Zoho adoption 

Desired Candidate Profile 

• Excellent communication skills. 
• Minimum 3 years experience in Zoho Application. 

• Hands-off experience/inclination to work with Zoho applications. 
• Configuration on Zoho CRM, Desk, Project 
• Workflow / Custom Functions / Blueprint configuration on Zoho. 
• Understanding of Business Processes

What you need to have:

• Graduate/ PG from Tier-1 colleges (preferably MBA in Sales and Marketing) 
• Minimum 3 years of experience in E– Commerce Marketing
• Deep understanding of Product Manager for a D2C or at an ecommerce marketplace
• Ability to structure and process qualitative or quantitative data and draw conclusions from it
• A probing mind    

Provides technical expertise and guidance in the identification, preservation, collection and analysis of digital evidence in various digital formats from computers, servers, mobile devices, and other electronic or online storage media.

Presents recommendations and findings to internal and external customers including Legal, Compliance, HR, Outside Counsel, and Law Enforcement.

Develops and maintains processes, procedures, and methodologies for collecting and analyzing digital evidence.

Maintains strong working relationships with other corporate investigation team members, subject matter experts, 3rd party vendors, and outside law firms.