Graphic Designer

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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Job Location- Ghatkopar (Work From Office)

Key Responsibilities: 

•      Develop and execute digital marketing strategies to increase brand awareness and online engagement.

•      Manage and optimize company social media platforms (LinkedIn, Facebook, Instagram, Twitter, etc.).

•      Create, curate, and publish engaging content for digital channels.

•      Perform keyword research and implement SEO strategies to improve website ranking.

•      Manage email marketing campaigns and newsletters.

•      Edit and produce high-quality videos for marketing campaigns and social media.

•      Collaborate with internal teams to align marketing strategies with business goals.

•      Stay updated with industry trends and emerging digital marketing technologies.  Handle Domestic + International exhibitions 

•      Co-ordinate with agency and keep website updated.

•      Manage digital assets for exhibitions (banners, invites, branded stationery)  Execute email, WhatsApp, and social media campaigns and reporting.

Qualifications and Skills:

•      Bachelor's degree in Marketing, Digital Marketing, Communications, or a related field.

•      Proven experience (2+ years) in digital marketing or a similar role.

•      Hands-on experience with social media management and advertising tools.

•      Hands-on experience with Designing tools (Canva, Illustrator).

•      Excellent written and verbal communication skills.

•      Creative thinking and ability to generate innovative marketing ideas.

•      Ability to analyze data and provide insights for continuous improvement.

•      Understanding of video marketing and content creation.

•      Ability to multitask and manage timelines in a dynamic, fast-paced environment

• Responsibilities:
• Conduct thorough research on industry-related topics and stay up to date with the latest trends and best practices. 
• Develop and implement content strategies to drive brand awareness, lead generation, and customer engagement. 
• Collaborate with cross-functional teams, including marketing, design, and development, to ensure content alignment with brand guidelines and business objectives. 
• Optimize content for search engines (SEO) to improve organic visibility and drive traffic to our website.

Detailed Responsibilities

• Manage each project's scope and timeline
• Coordinate Sprints, Retrospective meetings and daily stand-ups Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for internal / external communications
• Work with product owners to handle backlogs and new requirements
• Resolve conflicts and remove obstacles that occur Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each
• Sprint Guide development teams to higher scrum maturity
• Help build a productive environment where team members 'own' the product and enjoy working on it. 

The ideal candidate will have experience in all stages of the Inside sales cycle. They have to know that how to generate the IT leads through Online Bidding from social media platforms. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities:
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• Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
• Manages activities that take place during solution ideation, solution design, and solution implementation.
• Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
• Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
• Champions a structured approach to business application solutions.
• Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
• Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
• Influences changes to standards when necessary.
• Assists domain architecture team on solutions management and timing of financial spend for application solutions.
• Supports the architectural aspects of all application projects in peer IT portfolios.
• Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
• Develops and executes solutions which further reduce the percentage of time spent on reactive work.
• Provides analysis of security protection technologies as necessary.

[Work Hours & Benefits] Discuss the working hours and benefits specific to your company here. The best performing job descriptions inform future solution architects about flexible hours, the ability to work from home, or other telecommuting opportunities. And they highlight unique benefits, like conference sponsorships, continuing education credits, or paid time off.