
About Engazify
About
Engazify is a performance management bot which facilitates real-time employee feedback and appreciation within organizations. With artificial intelligence and machine learning capabilities built right into it, Engazify helps Managers & HR make sense of their employee performance data and gather actionable insights and useful trends.
Connect with the team
Similar jobs
Team -Support Operations — Technical Solutions
Level
IC2 (1–3 years of relevant experience)
Location
India (Remote) — IST time zone, with overlap with US East/Central teams
Reports To Tech Manager
Employment Type Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations.
In your first year, you can expect to:
- Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato
- Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production
- Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers
- Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings
- Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India
This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop.
- REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context.
- Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design.
- Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it.
- Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow.
- Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery.
Must-Have Soft Skills
- Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it.
- Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers.
- Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call.
- Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background.
Nice-to-Have Skills
The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
AI / LLM integration
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.
RESPONSIBILITIES
At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:
Build & Integrate
- Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
- Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
- Implement and test integrations between Deltek's support platforms and internal data systems
Analyse & Solve
- Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
- Troubleshoot complex issues across the full stack and document root cause findings clearly
- Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both
Operate & Improve
- Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
- Write and maintain documentation for systems, workflows, business rules, and solution designs
- Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
- Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
- Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
- Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
- Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.
WHAT TO EXPECT WORKING HERE
- A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel
- Exposure to production AI/LLM systems, not just theoretical discussions about AI
- A culture that values root-cause thinking and good documentation over heroics and quick fixes
- Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months
- Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy

We are seeking an Application Developer/Software Engineer with strong technical experience in all phases of the software development life cycle (SDLC) with a demonstrated technical expertise in one or more areas of state-of-the-art software development technology.
Responsibilties:
- Provides activities related to enterprise full life-cycle software development projects.
- Develops detailed functional and technical requirements for client-server and web software applications.
- Conduct detailed analyses and module-level specification development of software requirements.
- Define and implement high-performance and highly scalable product/application architectures and lead operational, tactical, and strategic integration activities.
- Perform complex programming and analysis for web and mobile applications and ETL processing; define requirements; write program specifications; design, code, test, and debug programming assignments; document programs.
- Supervise the efforts of other developers in major system development projects; determine and analyze functional requirements; determine proposed solutions information processing requirements; and optimize system performance.
- The work task could include total custom development, customization as needed for COTS, report development, data conversion, and support of legacy applications.
Requirements:
- Can code at an intermediate or expert level in applications such as C#, ASP.NET, .NET Core, SQL, Python, Java, React, TypeScript, CSS/JavaScript, Git, Azure, Knockout, MarkLogic, ORACLE, etc.
- 4+ years’ experience or specific educational background sufficient to demonstrate competency with Microsoft technology, including ASP.
- Experience with Artificial Intelligence (AI)/Machine Learning (ML), SharePoint.
- knowledge of HTML, XHTML, XML, XSLT, .NET Framework, Visual Studio, JavaScript.
- 4+ years with Cloud technologies such as Azure / AWS / Google Cloud.
- Proficient with appropriate programming languages, particularly ASP.
- NET and modern web frameworks like React.
- Comfortable with Object Oriented Programming and Software Patterns.
- Excellent interpersonal skills.
- High motivation and ability to work with teams to meet project objectives.
- Ability to work on multiple projects simultaneously.
- Ability to meet project deadlines and goals without management supervision.
- Awareness of database design concepts and proficiency in a general cloud environment.
Educational Requirements:
- BS in a field related to computer science or information systems, or advanced degree, or additional specific training and/or certification in 4th generation computing language.
- Must be able to define and implement high-performance and highly scalable product/application architectures, and able to lead integration activities for operational, tactical, and strategic systems.
- Able to develop detailed functional and technical requirements for client-server and web software applications and conduct detailed analyses and module-level specification development of software requirements.
Benefits:
- Work Location: Remote
- 5 days working
You can apply directly through the link : https://zrec.in/RlUkC?source=CareerSite
Explore our Career Page for more such jobs : careers.infraveo.com
● Developing new user-facing features using React.js
● Building reusable components and front-end libraries for future use
● Translating designs and wireframes into high quality code
● Optimizing components for maximum performance across a vast array of web-capable devices and browsers
● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
● Thorough understanding of React.js and its core principles
● Experience with popular React.js workflows (such as Flux or Redux)
● Familiarity with newer specifications of EcmaScript as well as HTML and CSS
● Experience with data structure libraries (e.g., Immutable.js)
● Working knowledge and integration knowledge with RESTful APIs
● Knowlegde of websockets implementation is a must.
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Familiarity with modern front-end build pipelines and tools
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Ability to understand business requirements and translate them into technical requirements.
● A knack for benchmarking and optimization
● Familiarity with code versioning tools {such as Git}
● Added advantages if you have working knowledge of AWS
We are looking for a talented and competitive Sales Development Representative that thrives in a vibrant and dynamic sales environment with the below-mentioned required skill sets:
- Good experience Inside B2B Sales
- Good experience selling cloud-based solutions or cloud products (but not Azure & Microsoft Cloud)
- Must have good experience in B2B sales, Cold-Calling, and lead generation
- Must have past work experience in Saas-based companies.
- Candidates worked in a Startup company must have at least 2+ yrs of experience in sales business development
- Good communication skills
- Candidates from Bangalore, Delhi, Haryana, Mumbai, Pune etc., and those who are willing to relocate to those locations are welcome
If you are interested, you can revert back to this posting.
We are global expert in cloud consulting and service management, focusing exclusively on the Cloud DevOps Space. In short, we strive to be at the forefront in this era of digital disruption by being dynamic, agile and cohesive in providing businesses the solutions needed to leverage it to the next level. Our expert team of Engineers, Programmers, Designers and Business development professionals are the foundations of our firm with the fusion of cutting-edge technology.Nimble IT Consulting is vested in Research and Analysis of Current and Upcoming trends, be it Technology, Business Values and User Experience, we dedicate our efforts tirelessly to be at the pinnacle of the Quality Standards. Devising solutions that are just not only being approved or followed by industry leaders in fact they depend on it. Read more about us: https://nimbleitconsulting.com/" target="_blank">https://nimbleitconsulting.com
What we are looking for
A DevOps Engineer who has valued certification to join our team and provide consulting services to our clients, below is the technology stack we are interested in
Technical skills
- Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps )
- At least one AWS or Azure Certification
- Terraform Scripting
- Hands-on experience with git and source code management and release management.
- Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
- Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
- Working knowledge of build systems for various technologies like npm, maven etc.
- Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
- Hands on Knowledge of Docker and Kubernetes is required.
- Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
- A programming language like Java, Go , NodeJS is a nice to have.
What you’ll get in return
- Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension)
- At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
- Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
- give you the chance to explore the latest techniques to solve challenging technical problems and help
- you become the best developer you can be.
- Join a growing agile team that are consistently delivering.
- Technical Development Program
Diversity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the
basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- 5+ years PHP development experience required with PHP, MVC, CMS, HTML, CSS, AJAX, MySQL
- Development
- PHP, MVC Architecture
- Hands-on experience in any of the php frameworks (Laravel / Cakephp / Yii / Codeignitor / Zend)
- Hands-on experience in RESTful API design and development
- HTML, CSS, JavaScript, Ajax, Jquery
- Databases
- Must be able to design and manage the database using MySQL
- Strong knowledge on MySQL queries and optimization
- Version Control System
- Bitbucket or GitHub Source Control
- Excellent written and verbal communication
- Flexible, team player, “get-it-done” personality
- Design, Develop, Implement, Test, Document and Maintain high quality Web Application Software
- Ability to work in a rapidly changing environment
- Ability to multi-task and context-switch effectively between different activities and teams
Exp: 7 - 12 years
Min 5+ years in team management
Solid experience building teams from scratch in Startups
Preferred: Talents from Tier 1 Tech Schools / IT Product Startups
Key Skills: Java, Python, Distributed Systems, Data Structures, Algorithms, AWS, Design Patterns, HLD, LLD, Data Analytics, MongoDB, Node Js
Responsibilities:
• Vision: Building a vibrant technology culture via a shared strategic architecture vision, as the Chief Architect of the company.
• Mission: Driving the platform and product vision to life.
• Goals: Leading and delivering on the long-term road map for engineering and infrastructure efficiency.
• Execution: Building and sustaining core reusable technology that would ensure scalability, reliability, availability and resiliency for all the products running on the platform and power the enterprise's quest to remain technologically competitive as it extends its customer base and enhances customer experiences continuously.
• Assets: Owning all relevant platform technology and infrastructure, both internal (like Dev and staging environments, DevOps stacks, etc.) and client-facing (like production and HA / DR environments)
• Tools and frameworks: Leading a team of engineers and architects across DevOps, Site-Reliability, Product TechOps / NOC, Frameworks and Cloud Infrastructure teams.
• Thought leadership and industry presence: Representing technology branding and evangelism, as the face and voice of enterprise technology; sharing and evangelizing the technology strategy with internal and external entities, including employees, customers, partners, analysts, technical networks and investors.
• Team leadership: Helping build the technical talent brand of the company and in managing their portfolio of IP (intellectual property), via multiple media like blogs, conference presentations and tech media coverage.
Candidate persona mapping:
This role would be part of the Senior Leadership Team of the company, Our typical candidate for this role would be a person who:
• Is a Senior Technical Architect/Manager with 8+ years experience in Product First Tech First companies operating on a global scale
a) Preferably, with rich experience working in Silicon Valley, USA / IT Product Startups
b) Rich experience in helping build platforms that have supported products built from scratch and which have scaled over time
c) Rich experience in helping deploy products on the SaaS model
• Has rich and diverse experience in platform technology areas like design and architecture, APIs and Microservices, cloud infrastructure (private, public, hybrid or multiple), security, scale, tooling and multiple frameworks
• Has an executive presence and strong communication skills
• Demonstrates technology thought leadership
• Demonstrates a record of leading a team of Architects, managing, mentoring and appraising them
• Is, preferably, a programming polyglot
• Should have built diverse teams from scratch
Responsibilities of the PHP Developer Role:
- Proficient in Laravel or other similar framework
- Knowledge of web technologies including HTML, CSS, Javascript, AJAX etc.
- Knowledge of relational databases, version control tools and of developing web services.
- A senior member of a team responsible for the development of the back office system.
- Write code to a high standard, in a timely and scalable way.
- Ensure that code is well structured and documented in best practice.
- Assist in writing development specs to enhance the system and to allow for more efficient work practices.
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Create a test environment and roll out rigorous user testing practices.
- Assist senior management in evaluating and prioritizing system enhancements.









