DEVOPS Engineer

DevOps Engineer

AiSensy  

Gurugram, Haryana, India (On-site)

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco., Wipro, Asian Paints, India Today Group Skullcandy, Vivo, Physicswallah, Cosco grow their revenues via WhatsApp.

• Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing
• 400Crores + WhatsApp Messages done between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Now, we’re looking for a DevOps Engineer to help scale our infrastructure and optimize performance for millions of users. 🚀

What You’ll Do (Key Responsibilities)

🔹 CI/CD & Automation:

• Implement, manage, and optimize CI/CD pipelines using AWS CodePipeline, GitHub Actions, or Jenkins.
• Automate deployment processes to improve efficiency and reduce downtime.

🔹 Infrastructure Management:

• Use Terraform, Ansible, Chef, Puppet, or Pulumi to manage infrastructure as code.
• Deploy and maintain Dockerized applications on Kubernetes clusters for scalability.

🔹 Cloud & Security:

• Work extensively with AWS (Preferred) or other cloud platforms to build and maintain cloud infrastructure.
• Optimize cloud costs and ensure security best practices are in place.

🔹 Monitoring & Troubleshooting:

• Set up and manage monitoring tools like CloudWatch, Prometheus, Datadog, New Relic, or Grafana to track system performance and uptime.
• Proactively identify and resolve infrastructure-related issues.

🔹 Scripting & Automation:

• Use Python or Bash scripting to automate repetitive DevOps tasks.
• Build internal tools for system health monitoring, logging, and debugging.

What We’re Looking For (Must-Have Skills)

✅ Version Control: Proficiency in Git (GitLab / GitHub / Bitbucket)

✅ CI/CD Tools: Hands-on experience with AWS CodePipeline, GitHub Actions, or Jenkins

✅ Infrastructure as Code: Strong knowledge of Terraform, Ansible, Chef, or Pulumi

✅ Containerization & Orchestration: Experience with Docker & Kubernetes

✅ Cloud Expertise: Hands-on experience with AWS (Preferred) or other cloud providers

✅ Monitoring & Alerting: Familiarity with CloudWatch, Prometheus, Datadog, or Grafana

✅ Scripting Knowledge: Python or Bash for automation

Bonus Skills (Good to Have, Not Mandatory)

➕ AWS Certifications: Solutions Architect, DevOps Engineer, Security, Networking

➕ Experience with Microsoft/Linux/F5 Technologies

➕ Hands-on knowledge of Database servers

Roles & Responsibilities:

• Bachelor’s degree in Computer Science, Information Technology or a related field

• Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure

• Knowledge in Linux/Unix Administration and Python/Shell Scripting

• Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure

• Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms

• Experience in enterprise application development, maintenance and operations

• Knowledge of best practices and IT operations in an always-up, always-available service

• Excellent written and oral communication skills, judgment and decision-making skills

Role Overview

We are seeking a DevOps Engineer with 2 years of experience to join our innovative team. The ideal

candidate will bridge the gap between development and operations, implementing and maintaining our

cloud infrastructure while ensuring secure deployment pipelines and robust security practices for our

client projects.

Responsibilities:

• Design, implement, and maintain CI/CD pipelines.
• Containerize applications using Docker and orchestrate deployments
• Manage and optimize cloud infrastructure on AWS and Azure platforms
• Monitor system performance and implement automation for operational tasks to ensure optimal
• performance, security, and scalability.
• Troubleshoot and resolve infrastructure and deployment issues
• Create and maintain documentation for processes and configurations
• Collaborate with cross-functional teams to gather requirements, prioritise tasks, and contribute to project completion.
• Stay informed about emerging technologies and best practices within the fields of DevOps and cloud computing.

Requirements:

• 2+ years of hands-on experience with AWS cloud services
• Strong proficiency in CI/CD pipeline configuration
• Expertise in Docker containerisation and container management
• Proficiency in shell scripting (Bash/Power-Shell)
• Working knowledge of monitoring and logging tools
• Knowledge of network security and firewall configuration
• Strong communication and collaboration skills, with the ability to work effectively within a team
• environment
• Understanding of networking concepts and protocols in AWS and/or Azure

Key Responsibilities: 

• Develop and Maintain CI/CD Pipelines: Design, implement, and manage CI/CD pipelines using GitOps practices. 
• Kubernetes Management: Deploy, manage, and troubleshoot Kubernetes clusters to ensure high availability and scalability of applications. 
• Cloud Infrastructure: Design, deploy, and manage cloud infrastructure on AWS, utilizing services such as EC2, S3, RDS, Lambda, and others. 
• Infrastructure as Code: Implement and manage infrastructure using IaC tools like Terraform, CloudFormation, or similar. 
• Monitoring and Logging: Set up and manage monitoring, logging, and alerting systems to ensure the health and performance of the infrastructure. 
• Automation: Identify and automate repetitive tasks to improve efficiency and reliability. 
• Security: Implement security best practices and ensure compliance with industry standards. 
• Collaboration: Work closely with development, QA, and operations teams to ensure seamless integration and delivery of products. 

Required Skills and Qualifications: 

• Experience: 2-5 years of experience in a DevOps role. 
• AWS: In-depth knowledge of AWS services and solutions. 
• CI/CD Tools: Experience with CI/CD tools such as Jenkins, GitLab CI, CircleCI, or similar. 
• GitOps Expertise: Proficient in GitOps methodologies and tools. 
• Kubernetes: Strong hands-on experience with Kubernetes and container orchestration. 
• Scripting and Automation: Proficient in scripting languages such as Bash, Python, or similar. 
• Infrastructure as Code (IaC): Hands-on experience with IaC tools like Terraform, CloudFormation, or similar. 
• Monitoring Tools: Familiarity with monitoring and logging tools like Prometheus, Grafana, ELK stack, or similar. 
• Version Control: Strong understanding of version control systems, primarily Git. 
• Problem-Solving: Excellent problem-solving and debugging skills. 
• Collaboration: Ability to work in a fast-paced, collaborative environment. 
• Education: Bachelor’s or master’s degree in computer science or a related field. 

Job Description

• Minimum 3+ yrs of Experience in DevOps with AWS Platform

• Strong AWS knowledge and experience

• Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)

• Experience with IAC tools Terraform

• Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)

• Significant experience with Linux operating system environments

• Experience with infrastructure scripting solutions such as Python/Shell scripting

• Must have experience in designing Infrastructure automation framework.

• Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)

• Excellent problem-solving, Log Analysis and troubleshooting skills

• Experience in setting up centralized logging for system (EKS, EC2) and application

• Process-oriented with great documentation skills

• Ability to work effectively within a team and with minimal supervision

Striim (pronounced “stream” with two i’s for integration and intelligence) was founded in 2012 with a simple goal of helping companies make data useful the instant it’s born.

Striim’s enterprise-grade, streaming integration with intelligence platform makes it easy to build continuous, streaming data pipelines – including change data capture (CDC) – to power real-time cloud integration, log correlation, edge processing, and streaming analytics

2 - 5 Years of Experience in any Programming any language (Polyglot Preferred ) & System Operations • Awareness of Devops & Agile Methodologies • Proficient in leveraging CI and CD tools to automate testing and deployment . • Experience in working in an agile and fast paced environment . • Hands on knowledge of at least one cloud platform (AWS / GCP / Azure). • Cloud networking knowledge: should understand VPC, NATs, and routers. • Contributions to open source is a plus. • Good written communication skills are a must. Contributions to technical blogs / whitepapers will be an added advantage.

Skills:

• Strong working knowledge of AWS.
• Implements AWS cloud platform.
• Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
• scripting in Shell, Python, Ruby or any preferred scripting language

Terraform expertise is a MUST for this role.

a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer

Desired Profile

 Providing expertise on all matters related to CI, CD and DevOps.

 Building and maintaining highly available production systems.

 Developing and maintaining release related documents, such as release plan, release notes etc.

 Ensuring quality releases and managing release and configuration change conflicts to resolution.

 Tracking release and publishing release notes.  Investigating and resolving technical issues by deploying updates/ fixes.

 Onboard applications to DevOps process.

 Setup and configure build jobs.

 Create automated deployment scripts.

 Configure JIRA workflow, and integrate with Jenkins / Micro-services.

Qualification

 Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.

 AWS Certification will be a plus.

 Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation

Skillset Required

 Solid experience within release management, infra architecture, CI&CD.

 Highly goal driven and work well in fast paced environments.

 Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),

Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.

• Proven experience in handling large infrastructure and distributed systems like Kafka, Yarn, Elastic Search, etc..
• Familiarity with Python-related technologies and frameworks like Django or Pyramid.
• Experience with Unix/Linux operating systems internals and administration (e.g. filesystems, inodes, system calls, etc) or networking (e.g. TCP/IP, routing, network topologies, and hardware, SDN, etc)
• Familiarity with at least one of the cloud computing infrastructures - GCP / Azure / AWS
• Familiarity with task queue frameworks like Celery or Pika is a plus.
• Source code management and Implementation of security best practices.
• Experienced in building monitoring/metrics & alerting tool (APM tool), a custom dashboard for each Application stack against the supported environment
• Good understanding & implementation experience using 12-factor App principles
• Awareness of Cloud Security concepts
• Awareness of Information Security concepts and Best Practices

Job Dsecription:

○ Develop best practices for team and also responsible for the architecture

○ solutions and documentation operations in order to meet the engineering departments quality and standards

○ Participate in production outage and handle complex issues and works towards Resolution

○ Develop custom tools and integration with existing tools to increase engineering Productivity

Required Experience and Expertise

○ Having a good knowledge of Terraform + someone who has worked on large TF code bases.

○ Deep understanding of Terraform with best practices & writing TF modules.

○ Hands-on experience of GCP  and AWS and knowledge on AWS Services like VPC and VPC related services like (route tables, vpc endpoints, privatelinks) EKS, S3, IAM. Cost aware mindset towards Cloud services.

○ Deep understanding of Kernel, Networking and OS fundamentals

NOTICE PERIOD - Max - 30 days

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.