

A stealth startup, born from research at Stanford's Human-Centred AI Lab, is building an AI Chief of Staff, designed to revolutionize how we work.
Most companies building AI agents are automating routine work. But we want to hold AI to a higher bar – an AI that “reasons” and helps humans deal with cognitive overload.
Come work at the intersection of cutting-edge NLP, generative AI and graph learning ML techniques. Help build technology that empowers, not exhausts!
Team: Stanford founder with background in data science, investing, and startups; Staff engineer at Amazon; and top-tier AI practitioners as Advisors (ex-Head of AI at Spotify, Senior Eng Director at Pinterest, AI 2030 Global Leader among others). Harvard and Stanford engineers contributed to early product development.
Role: Founding ML Engineer, full-time
Location: India. We can sponsor visas to relocate to the US based on fit.
Compensation: Around INR 25 lakh based on experience + equity
Required Qualifications
- Bachelor’s degree or master’s (preferred) in computer science, engineering, mathematics, or a related technical field from a top-tier institution
- 3+ years of experience building and deploying ML models in production, ideally with “0 to 1” ML work
Technical
- Expertise in NLP: Hugging Face Transformers, BERT, RoBERTa, and techniques like text classification and semantic clustering.
- Experience with LLMs (e.g., GPT-4, Gemini) for prompt engineering, fine-tuning for specific use cases, content generation, and cost-optimized ML infrastructure
- Deep Learning & Graph-Based ML: Proficiency in TensorFlow, PyTorch, XGBoost, GNNs, and dynamic graph databases like Neo4j for modelling relationships
- AI-powered chatbots, integrating LLMs for natural language interaction, feedback processing, and real-time user support
- Real-Time Data Processing & Integration: Skilled in using Apache Kafka and integrating ML models into scalable, reliable back-end systems
- Cloud Deployment: Experience deploying and managing ML services on AWS, GCP, or Azure with a focus on scalability and performance optimization

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As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.
Who we are
At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.
With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team
The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products. Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.
We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise. If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.
Who you are
- Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
- You work with cloud technologies, including the testing of REST services.
- You implement automatic reporting that will contribute to rapid resolution of failures.
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- Develop and execute comprehensive test strategies.
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- You independently analyze and troubleshoot advanced Python code and microservices.
- You communicate and work cross-functionally and across management levels.
- You advocate for doing the right thing even if it’s difficult.
What you will achieve
In your first 3 months: Fluency
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- You will have developed a strong understanding and strategy for the independent nature of our testing needs.
- You will apply that strategy to design and start building an initial framework with reporting.
- You will commit multiple high-value automated tests and start the process of addressing CI failures.
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Culture
We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
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Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.
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Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!
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At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
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These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
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We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Meals & Transportation
Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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