Call Centre Manager

Company Name – Wissen Technology

Group of companies in India – Wissen Technology & Wissen Infotech

Work Location - Bangalore/Mumbai

Java Developer – Job Description

Wissen Technology is now hiring for a Java Developer - Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL.

We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team.

A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Required Skills:

• Exp. - 5+ years.
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

We are a forward-thinking company Hookux seeking a skilled Full Stack Developer to join our team. You will work on a variety of exciting projects that require problem-solving, innovation, and scalability. One such project is, a stock market and crypto investing simulation platform that teaches children financial skills through gamified competition.

Key Responsibilities:

• Develop and maintain robust, scalable, and efficient front-end and back-end systems.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Design and implement API endpoints and server-side logic.
• Work closely with the design and product teams to ensure the technical feasibility of UI/UX designs.
• Optimize the application for maximum speed and scalability.
• Write well-documented, clean code.
• Troubleshoot and debug applications.
• Stay up-to-date with emerging technologies and industry trends.

Technical Skills & Experience:

• Proficient in JavaScript/TypeScript, with expertise in React.js for front-end development.
• Strong experience with Node.js, Express.js, or other backend technologies.
• Familiarity with database technologies such as MongoDB, PostgreSQL, or MySQL.
• Experience with RESTful APIs and third-party integrations.
• Knowledge of cloud platforms like AWS, Azure, or Google Cloud.
• Proficient in version control (e.g., Git) and collaboration tools.
• Experience with agile methodologies and continuous integration/deployment (CI/CD).

Bonus Skills:

• Experience with React Native for mobile app development.
• Familiarity with blockchain technology or cryptocurrency-related platforms.
• Experience with containerization (e.g., Docker, Kubernetes).
• Knowledge of testing frameworks and tools.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• years of experience in full stack development.
• Ability to manage multiple priorities and work independently as well as in a team environment.

Benefits:

• Competitive salary and performance bonuses.
• Opportunities for career growth and learning.
• Flexible working hours and remote working options.
• 
  

What We Offer:

• Competitive salary or hourly rate
• Flexible working hours
• Opportunity to work on impactful, real-world projects
• Creative and supportive team environment
• 
  

mail me your CV and portfolio at hr @ hookux.com

We are seeking a Bioinformatician with a strong background in proteomics, and proven experience with biological ontologies. The successful candidate will analyze outputs from pre-processed biological pipelines and support their integration into a biomedical knowledge graph.

Responsibilities:

Review and interpret proteomics datasets from existing pipelines

Leverage biological ontologies (e.g., GO, DO, HPO) to structure and standardize biological entities

Assist in designing and building components of a biological knowledge graph

Collaborate with computational biologists, data scientists, and software engineers

Document processes and contribute to reproducibility and data governance standards

Qualifications:

MSc or PhD in Bioinformatics, Computational Biology, or a related field

Strong knowledge of proteomics workflows

Experience working with biological ontologies and controlled vocabularies

Familiarity with RDF, OWL, or other semantic web technologies is a plus

Proficiency in Python, R, or similar data analysis tools

Excellent analytical and communication skills

Preferred Experience:

Previous work with knowledge graphs or biomedical data integration

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Why Blaze?

Blaze Web Services Pvt Ltd is a technology partner and vendor for notable international eCommerce businesses. We are expanding our development teams with "Star" Developers who can improve existing mobile apps with better performance and techniques.

Job Roles and Responsibility:

1. Develop and build mobile apps for iOS & Android devices using React Native Framework.

2. Integrate Web API into the mobile app code base.

3. Manage 3rd Party API Integrations in the code base.

4. Develop clean, secure, extensible, reusable, and maintainable code meeting existing architectural objectives.

5. Enhance the app performance with quick responsive functionalities.

6. Integrate UI view codes into the app code base.

7. Collaborate with the team to Design > Develop & Launch new versions

Skills required:

1. Sound development knowledge in React Native

2. Good understanding of the e-Commerce concept

3. Knowledge of REST/JSON APIs & PUSH Notifications

4. Ability to create APK / xCode Builds

5. Good hands-on experience in GIT

Experience: 3+ Years

Mention your app's app store and play store link in your resume while you apply.

Job Location: Madurai - Tamil Nadu.

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals.

Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry.

Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

As an Assistant Manager/Engineer in the Branch Service team, you will play a vital role in ensuring our customers receive exceptional service and technical support. Your responsibilities will include:

• Providing service support to customers based on sales requirements.
• Offering technical support to sales engineers and customers.
• Planning and attending pending service jobs promptly.
• Responding to emergency service requests within designated timeframes.
• Inspecting customer units, performing failure analysis on-site, and providing service estimates to sales engineers.
• Performing geared-motor servicing at customer locations based on confirmed sales documentation.
• Conducting geared-motor servicing at the Service Center as per written confirmation.
• Coordinating and arranging the service of geared motors requiring off-site servicing.
• Conducting service training for customer engineers upon request from sales.
• Maintaining thorough documentation of service orders and files.
• Updating records in the system for the branch and Head Office.
• Providing feedback for maintaining necessary spare inventory at the branch in coordination with the Branch Manager/Regional Manager.
• Ensuring the Service Center, tools, tackles, and equipment are well-maintained.
• Assisting in other tasks as directed by the Branch Manager/Regional Manager in the absence of service jobs.
• Ensuring documentation and records adhere to QMS department procedures.

Authority:

• Preparing and providing service estimates.
• Creating and signing service reports for customer review.
• Deciding on component replacements during service jobs up to Rs.10,000 (in collaboration with Manager Service/Branch Manager).
• Making informed decisions on the course of actions during service engagements.

Dimensions:

• Area: Responsible for all regions within the sales branch.
• Customer Value: Handling service for 250-300 customers.

Profile:

• Education: Diploma in Mechanical/Electrical Engineering from a reputable institute.
• Experience: A minimum of 3 years experience in maintenance or servicing similar products within any engineering industry.
• Skills Required: Proficiency in Customer Relationship Management, strong Repairing and Troubleshooting skills, effective Communication Skills.

What We Offer:

• A collaborative and transparent working environment.
• Structured employee development programs and mentoring support.
• Personalized training to ensure a smooth onboarding experience.
• Access to state-of-the-art technology and excellent working conditions.
• An organization that values energy efficiency, social responsibility, and environmental protection.

• 2+ years of experience in Front React Native development
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• A knack for writing clean, readable React-Native code
• Solid understanding of object-oriented programming
• Understanding Agile Development and Scrum practices
• Familiarity with version control Git (Github or Gitlab)

Job Summary
The candidate serves sellers by helping them to set up an online Shop on Etsy.com platform over the phone. They inform sellers about Etsy policies, charges, documents required and guide and help them technically to set up the shop on Etsy

Responsibilities and Duties
Helps to set up Etsy shop or accounts, obtains leads through various sources like by internet surfing or by cold calling in different markets or locality, and establishes new Etsy accounts by planning and organizing daily work schedule to call on potential sellers

Focuses to scale up sellers GMS (gross merchandise sale) through sales efforts from the executive's end by studying existing and potential Etsy Sellers.

Keeps management informed by submitting activity and results reports, such as daily call / Meetings reports, weekly work plans, and monthly and annual territory analyses.

Resolves sellers complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Contributes to team effort by accomplishing related results as needed.

Required Experience, Skills and Qualifications
Customer Service, Meeting Sales Goals, Closing Skills, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales.

Must be:

- A graduate

- A local of the city applying for

- Fluent in English and local language

- Computer literate (knows his / her way around e-commerce platforms, able to use a smartphone and laptop)

Candidates from an e-commerce background are preferable.