Call Centre Manager

Job Description – AI Tech Lead

Location: Bangaluru

Experience: 10+ Years

Function: AI Center of Excellence (CoE)

Reporting To: Senior Vice President – CX / Head of AI CoE

We are seeking two highly experienced AI Tech Leads (AVP/DGM level) to drive the architecture, development, and delivery of large‑scale AI solutions spanning Predictive AI, GenAI, and Agentic AI across BPM, IT Services, Digital, Data Engineering, and Enterprise Transformation programs.

The role demands strong technical leadership, solution design capabilities, hands‑on execution ownership, and the ability to lead multi‑disciplinary teams to deliver scalable, production‑grade AI systems.

2. Key Responsibilities

A. Solution Architecture & Strategy

• Lead end‑to‑end solution architecture across Predictive AI, GenAI, Agentic AI, and enterprise data ecosystems.
• Partner with business and technology teams to define AI strategy, technical roadmaps, and implementation frameworks.
• Translate business goals into scalable AI architectures leveraging microservices, distributed systems, and modern AI toolchains.
• Own architectural decisions on model design, data pipelines, deployment frameworks, MLOps stack, and scaling strategies.

B. Project Delivery & Execution Leadership

• Drive the complete AI project lifecycle: Requirement Analysis → Architecture → Model Development → Engineering → Deployment → Monitoring.
• Lead AI engineering teams in developing production‑grade ML/GenAI/Agentic solutions with high reliability and performance.
• Establish and enforce engineering best practices, coding standards, DevOps/MLOps processes, and quality controls.
• Manage multiple concurrent AI initiatives with strong governance, risk mitigation, and stakeholder communication.

C. Technical Hands-on Expertise

• Architect and build complex AI systems involving:
• Large Language Models (LLMs) & GenAI apps
• Agentic workflows and autonomous task orchestration
• Predictive modeling, forecasting, optimization, and statistical modeling
• Knowledge graphs, vector databases, embeddings
• Data engineering pipelines (ETL/ELT) and cloud-native architectures
• Drive model evaluation, experimentation, benchmarking, A/B testing, and continuous improvements.

D. Team Leadership & Mentoring

• Lead and mentor a team of AI engineers, data scientists, MLOps engineers and developers.
• Build internal capabilities by establishing training, code reviews, reusable accelerators, and technical playbooks.
• Actively collaborate with product managers, data engineering teams, CX strategy teams, and domain SMEs.

E. Stakeholder & Client Management

• Act as a technology partner during client discussions, proposals, RFP responses, and solution demonstrations.
• Communicate complex AI concepts to CXOs, business leaders, and non-technical stakeholders seamlessly.
• Support pre-sales with solutioning, effort estimation, and technical presentations.

3. A. Technical Skills

• Strong proficiency in Python, cloud platforms (Azure/AWS/GCP), and AI frameworks (TensorFlow, PyTorch, LangChain, LlamaIndex).
• Hands-on experience building applications using:
• LLMs, RAG, fine‑tuning, prompt engineering
• Autonomous AI agents & multi-agent systems
• Predictive ML models (Regression, Classification, Clustering, NLP, CV)
• Expertise in microservices architecture, API design, scalable deployments.
• Strong command over SDLC, Agile methodologies, CI/CD, DevOps & MLOps.
• Experience with data engineering tools: Spark, Databricks, Airflow, Kafka, SQL/NoSQL, and modern data lakehouse platforms.

B. Functional & Domain Skills

• Experience working in BPM, Customer Experience, Digital Transformation, IT Services.
• Ability to map AI use cases to business value: workflow optimization, automation, customer experience, operations, and analytics.

C. Leadership & Soft Skills

• Strong team leadership and mentoring experience.
• Excellent communication, client-facing abilities, and stakeholder management skills.
• Strong decision-making, problem-solving, and delivery ownership.

4. Qualifications

• Bachelor’s / Master’s in Computer Science, Engineering, Data Science, or related fields.
• 10–15 years total experience with at least 5+ years leading AI/ML projects.
• Demonstrated success delivering large-scale AI programs in enterprise environments.
• Certifications in AI/ML, cloud, or architecture (preferred).

About Us: Website: https://www.tundratechnical.ca/ & https://tundramanagedsolutions.com/

Experience: 5-8 years

Shift: EST

Location: Bangalore

Mode: Hybrid

Position Requirements

Core (Must-Have) Skills

• Proficiency in Python with advanced use of NumPy, Pandas, and Scikit-learn

• Expertise in SQL, including complex queries and performance optimization

• Strong foundation in machine learning techniques (regression, classification, clustering, ensemble methods)

• Natural Language Processing (NLP), Large Language Models (LLMs), and Generative AI

• MLOps practices (MLFlow, Kubeflow, CI/CD pipelines for ML workflows)

• Experience in data visualization (Seaborn, Plotly, Tableau, or Power BI)

• Applied knowledge of statistics and probability for model development

• Hands-on experience with cloud-based ML platforms (AWS SageMaker, Azure ML, or GCP Vertex AI)

• Exposure to large-scale data processing (Spark, Hadoop)

Preferred Skills

• Deep learning frameworks (TensorFlow, PyTorch)

• Natural Language Processing (NLP), Large Language Models (LLMs), and Generative AI

• MLOps practices (MLFlow, Kubeflow, CI/CD pipelines for ML workflows)

• Data pipeline orchestration (Airflow, Prefect)

• Business domain knowledge (e.g., retail, finance)

Key Activities

• Preparing and preprocessing structured and unstructured data for analysis

• Designing, training, and validating machine learning models

• Deploying and operationalizing models in collaboration with engineering teams

• Building dashboards and data-driven visual insights for stakeholders

• Partnering with product and engineering teams to align models with business needs

• Monitoring, optimizing, and retraining models for performance improvements

Company: Snaptics

Job title: SEO

Job type: Full time

Location: Hyderabad

Work schedule: 6 days (week end off)

Shift timings: 10:00am-6:30pm

Eligibility: Any degree

Experience: 2-4 years

Required skills: SEO on-page, off-page, Keyword research, GMB. 

Responsibilities:

Develop, implement, and manage SEO strategies contributing to the company's growth.

Conduct extensive keyword analysis and define core SEO KPIs.

Optimize website content, landing pages, and paid search copy to improve organic rankings.

Work closely with the content team to produce high-quality content around relevant keywords.

Prepare and present regular reports to show the effectiveness of SEO strategies.

Apply SEO best practices to drive app downloads and user engagement.

Could you work with the product team to optimize for search and user experience?

Use SEO strategies to improve online reputation and brand presence.

Lead and mentor junior staff and ensure the team stays updated with the latest SEO algorithms and best practices.

Effectively manage the budget for SEO and related marketing activities.

Required Qualifications:

Bachelor's degree

Minimum 2+ years of experience in SEO.

Deep expertise in product marketing and app marketing.

Proven track record of successful SEO strategy and implementation.

Excellent knowledge of Google Analytics, Google Search Console, and other SEO tools.

Outstanding verbal and written communication skills.

Strong team leadership skills.  

Strong knowledge in Laravel.

● Should be having excellent development expertise in programming PHP, AJAX, OOPS Concept, Architecture, MySql, Normalization, JavaScript/Jquery and MVC architecture with a commitment to performance and efficiency.

● Workwith frontend technologies including Vue.js/ Nuxt js (basic knowledge) or React.

● Thorough knowledge of languages Java script, HTML5, CSS3, Object Oriented programming and design patterns.

• HTML/CSS/ES6 Javascript, Java 8 and any Java based web framework
• Adobe experience Manager (AEM) Apache Sling, JCR, OSGI
• Good knowledge in Apache Sling framework
• Good knowledge in Java content repository API
• Good knowledge in Apache Jack rabbbit framework
• Knowledge of OSGI and Declarative Services
• Strong understanding of REST Principles and Hands on experience REST based API  development
•  Knowledge of Patterns and good practices to design and develop quality and clean code
• Experience in Pair programming and code reviews
• Experience with testing at all levels unit, integration, functional and performance
• Experience in Agile Project (Scrum or SAFe) execution is a must
• Familiarity with git, basic git branching strategies, working in a peer-reviewed  environment,able to code to existing patterns/styles
• Familiarity with task management, bug tracking and wiki-based documentation tools like Jiraand confluence

• AEM BE developers must have modern ES6 javascript experience as well as java developer experience
• Must be comfortable working with AEM workflows, scheduled jobs, creating/modifying jcr
• nodes via java code, and accessing REST endpoints via java code
• Ability to create custom AEM CQ components and a good exposure to both core and
•  foundation components that can be inherited in AEM
• Good understanding of AEM web development framework using Apache Sling
• Create multiple OSGI Bundles in the AEM stack based on the requirements of the Project

Srijan Technologies is hiring for Delivery Manager - Data Science/Data Engineering
with a permanent WFH option.

Notice: Immediate joiners or candidates with 30 days of notice period are preferred.

Required Skills/Experience:
        • Overall Experience of 10+ years in the Industry
        • Good experience in Agile methodology
        • Experience in delivering Data engineering and data integration  		    projects is a must
        • Experience in delivering Analytical programs is a must
        • Experience in delivering AI / ML projects will be an added advantage
        • Analytical skills
        • Well-developed interpersonal skills
        • Commercial awareness
        • Effective Communication
        • Team working skills
        • Ability to motivate people
        • Management and leadership skills

• Lead the People & Culture practices across the organization
• Actively identify gaps, and deploy impactful people strategies that enable the organization to mitigate risk, perform effectively, and scale efficiently as it grows.
• Implementation of relevant HR Tech tools to do HR process automation.
• Manage the hire to retire employee life cycle & employee experience across the organization.
• Play a key role in working with managers on change management and talent management initiatives.
• Manage people initiatives like OKRs, One on One Feedback, Employee surveys, Employee development, L&D, Employee Wellbeing etc
• Drive people & culture practices with data driven insights. 

• MBA in HR from premier colleges like IIMK, XLRI, TISS & similar. 
• Experience: Range of 5+ years and one of the experiences should be with a startup or technology company. 
• Should have experience of managing teams at a global level. 
• Extensive knowledge of HR automation tools and software.
• Strong experience in planning, creating, and implementing HR strategies.
• Solid understanding of people analytics.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin with over 300 employees. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 2000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Brewhackers Technologies is a place for creative people to develop themselves and thrive in a rapidly changing world. We are developing a service to help people consume and share ideas that matter faster and more efficiently. We deliver this through an app for iOS and Android.

To meet this end, we are looking for a senior software engineer with very strong technical and problem solving skills, someone who loves to work on hard problems and is great with building scalable solutions.

As part of the founding team, the tech lead will have various responsibilites, such as designing the app architecture, writing the first version of the app from scratch, and building and leading the core technical team. 

Following key skills are expected : 

1. Strong grasp for good product design.
2. Minimum 2 Years Experience working with Node.js, MySQL/PostgresQL.
3. Should have excellent coding skills in Javascript/ES6.
4. Strong conceptual grasp of React Native or Flutter and minimum 1 year experience in the same.
5. Strong knowledge of AWS.
6. Good product architectural sensibilities to take product from concept to implementation
7. Deep understanding of OO concepts, Database design, REST APIs, GraphQL & Service design. 
8. Knowledge of agile development and version control tools like GIT.

Now on the personality side : 

1. We are looking for an independent, responsible person. Mainly because there is no time for micro-management. We expect you to be able to carry your own weight and be a reliable partner.
2. We are looking for a fast learner. We may need to use technologies that you never used before. That should not scare, but excite you. In most cases we may not even know what we need and you may have to propose something.
3. We are looking for you to get stuff done. We work in weekly sprints because we believe in consistent delivery over big lengthy releases.
4. We want you to be proactive. We appreciate conviction way more than consensus. Words are nice, opinions are cute, but proactivity in action is golden.
5. We want you to be a partner for your colleagues in the dev team. Help or lead the planning process, code reviews, commits etc. Provide guidance and help your colleagues when they get stuck.
6. We want you to be an over-communicator. We are remote-first and it’s up to you to show your work, explain your ideas or highlight problems.