Call Centre Manager

Job Summary

We are seeking a skilled Azure Data Engineer with hands-on experience in Azure Data Services, Azure Databricks, Python, PySpark, and SQL. The ideal candidate will be responsible for designing, developing, and optimizing scalable data pipelines and data processing solutions to support business intelligence, analytics, and reporting requirements.

Key Responsibilities

• Design, develop, and maintain scalable ETL/ELT pipelines using Azure Databricks and PySpark.
• Build and optimize data processing workflows using Python and SQL.
• Develop and manage data ingestion pipelines from multiple structured and unstructured data sources.
• Work with Azure Data Factory (ADF) to orchestrate and schedule data pipelines.
• Implement data transformation and cleansing logic using PySpark.
• Optimize SQL queries and Spark jobs for performance and scalability.
• Collaborate with data architects, analysts, and business stakeholders to understand data requirements.
• Ensure data quality, integrity, and governance across the data platform.
• Monitor, troubleshoot, and resolve production data pipeline issues.
• Follow coding standards, version control, and CI/CD best practices.

Required Skills

• Strong experience with Microsoft Azure cloud services.
• Hands-on experience with Azure Databricks.
• Strong programming skills in Python.
• Expertise in PySpark for large-scale data processing.
• Strong SQL skills, including query optimization and performance tuning.
• Experience with Azure Data Factory (ADF).
• Knowledge of Delta Lake, Spark SQL, and Databricks notebooks.
• Experience with Git or Azure DevOps for source code management.
• Understanding of data warehousing concepts and ETL/ELT processes.

Preferred Skills

• Experience with Azure Synapse Analytics.
• Knowledge of Delta Live Tables (DLT).
• Experience with Azure Data Lake Storage (ADLS Gen2).
• Familiarity with Unity Catalog and data governance.
• Exposure to CI/CD pipelines and infrastructure-as-code.
• Experience working in Agile/Scrum environments.

Job Summary

We are looking for an organized and detail-oriented Operations & Project Coordination Executive to support cross-functional projects, manage operational workflows, maintain shared resources, and ensure timely execution of business tasks.

Key Responsibilities

• Coordinate with multiple teams to ensure smooth project execution
• Track action items, timelines, and deliverables across departments
• Create and maintain trackers, tables, process flows, and reports
• Support process documentation, SOP updates, and training material enhancements
• Manage shared drives (SharePoint/Google Drive) and maintain file organization
• Ensure operational tasks are followed up and completed on time

Required Skills

·      Strong organizational and coordination abilities

·      High attention to detail and process discipline

·      Proficiency in MS Office is a must

·      Ability to design tables, trackers, process flows, and structured documentation

·      Clear written and verbal communication

·      Ability to work cross-functionally with multiple teams

·      Comfortable managing timelines, tasks, and shared resources

Preferred Profile

·      Experience in operations, project coordination, business support, or program management

·      Prior experience in corporate operations, consulting support, or business teams is a plus

·      Freshers with strong organizational skills may also be considered

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

You can contact me on nine three one six one two zero one three two

Performance Creative Video Editor

We are a performance-first marketing agency helping brands grow through high-performing ads, creative strategy, and data-driven marketing.

We don't believe videos are just about good transitions or effects — every creative should grab attention, tell a story, and drive action.

We are looking for a Creative Video Editor who understands short-form content, audience psychology, and what makes people stop scrolling.

What you'll do:

• Edit engaging Instagram Reels, YouTube Shorts & ad creatives
• Create attention-grabbing hooks and strong first 3 seconds
• Add captions, B-rolls, motion graphics, transitions & sound design
• Convert raw footage into high-retention videos
• Create multiple creative variations for testing
• Research viral content trends and winning ad creatives
• Collaborate with our team on creative ideas
• Deliver projects within timelines

What we're looking for:

• Strong experience in short-form video editing
• Good understanding of storytelling, pacing & retention
• Knowledge of Premiere Pro / After Effects / DaVinci Resolve
• Ability to understand brand voice and audience psychology
• Creative mindset with attention to detail
• Someone who improves with feedback and takes ownership

Bonus points:

• Experience creating Meta/Facebook ad creatives
• Understanding of performance marketing
• Motion graphics skills
• Basic design skills (Photoshop/Canva)
• Interest in studying viral content & consumer behavior

Work Details:

📍 Remote

💼 Freelance / Monthly Retainer (Long-term)

🚀 Opportunity to grow into a core creative team member

If you love understanding why a video works, not just making it look good — we would love to work with you.

Job Title: Admission Counselor

Location: Shahdara (On - Site)

Department: Admissions

Reports To: Admissions Manager

Job Summary:

The Admission Counselor is responsible for guiding prospective students through the admissions process, providing accurate information about programs, and helping them make informed decisions about their education. The role involves student engagement, counseling, and achieving enrollment targets.

Key Responsibilities:

• Counsel prospective students via phone, email, chat, and in-person meetings
• Provide detailed information about courses, eligibility, fees, and career outcomes
• Follow up with leads and inquiries to convert them into enrollments
• Maintain and update student records in CRM systems
• Assist students with the application and documentation process
• Achieve monthly/quarterly admission targets
• Conduct campus tours and information sessions (if applicable)
• Collaborate with marketing and academic teams for outreach activities
• Participate in education fairs, webinars, and promotional events

Required Qualifications:

• Bachelor’s degree in any field (Master’s preferred)
• 1–3 years of experience in admissions, counseling, sales, or customer service
• Strong communication and interpersonal skills
• Ability to handle objections and close enrollments
• Basic knowledge of CRM tools and MS Office

Key Skills:

• Excellent verbal and written communication
• Persuasion and negotiation skills
• Time management and organizational ability
• Student-centric approach
• Target-driven mindset

Job Summary

We are seeking an experienced Databricks Developer with strong skills in PySpark, SQL, Python, and hands-on experience deploying data solutions on AWS (preferred), Azure. The role involves designing, developing, and optimizing scalable data pipelines and analytics workflows on the Databricks platform.

Key Responsibilities

- Develop and optimize ETL/ELT pipelines using Databricks and PySpark.

- Build scalable data workflows on AWS (EC2, S3, Glue, Lambda, IAM) or Azure (ADF, ADLS, Synapse).

- Implement and manage Delta Lake (ACID, schema evolution, time travel).

- Write efficient, complex SQL for transformation and analytics.

- Build and support batch and streaming ingestion (Kafka, Kinesis, EventHub).

- Optimize Databricks clusters, jobs, notebooks, and PySpark performance.

- Collaborate with cross-functional teams to deliver reliable data solutions.

- Ensure data governance, security, and compliance.

- Troubleshoot pipelines and support CI/CD deployments.

Required Skills & Experience

- 4–8 years in Data Engineering / Big Data development.

- Strong hands-on experience with Databricks (clusters, jobs, workflows).

- Advanced PySpark and strong Python skills.

- Expert-level SQL (complex queries, window functions).

- Practical experience with AWS (preferred) or Azure cloud services.

- Experience with Delta Lake, Parquet, and data lake architectures.

- Familiarity with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins).

- Good understanding of data modeling, optimization, and distributed systems.

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

• Need to have Experience from Insurance back-ground
• Need to have Renewal Experience - calling to the customers & agents & partners
• need to meet Partners or agents - Moveable
• Should have Experience in Out bound calls & convincing the customers
• Can Also pick Those candidates who calls the customers for conversions of New policies / insurance tele callers