Engineering Manager

• Experience:
• 7+ years of experience in ETL development using IBM DataStage.
• Hands-on experience with designing, developing, and maintaining ETL jobs for data warehousing or business intelligence solutions.
• Experience with data integration across relational databases (e.g., IBM DB2, Oracle, MS SQL Server), flat files, and other data sources.
• Technical Skills:
• Strong proficiency in IBM DataStage (Designer, Director, Administrator, and Manager components).
• Expertise in SQL and database programming (e.g., PL/SQL, T-SQL).
• Familiarity with data warehousing concepts, data modeling, and ETL/ELT processes.
• Experience with scripting languages (e.g., UNIX shell scripting) for automation.
• Knowledge of CI/CD tools (e.g., Git, BitBucket, Artifactory) and Agile methodologies.
• Familiarity with IBM Watsonx.data integration or other ETL tools (e.g., Informatica, Talend) is a plus.
• Experience with big data technologies (e.g., Hadoop) is an advantage.
• Soft Skills:
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills to collaborate with stakeholders and cross-functional teams.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Strong Project / client Management Profile
• Mandatory (Experience 1) – Must have 6+ YOE in design project management.
• Mandatory (Experience 2) – Must have 2+ yrs of team lead experience (design team of 3+ designers)
• Mandatory (Skills 1) – Should also expertise in handling multiple parallel projects
• Mandatory (Skills 2) – Must have strong client management and business development skills, including taking creative briefs, strategy pitching, scope/proposal creation, and project and client acquisition.
• Mandatory (Skills 3) – Should have experience in Project management: scheduling, planning, budgeting, billing cycles, reporting, and seamless coordination across design, strategy, accounts, and content teams.
• Mandatory (Skills 4) – Expertise in graphic design and design strategy with the ability to guide and review creative output to meet the putput as per the brand standards is a must
• Mandatory (Company) – Design studios, UI/UX agencies, Advertising agencies, etc.

📈 Key Responsibilities

● Lead implementation of Jodo in partner institutes

○ Own the entire process of onboarding a partner institute

○ Define ‘custom made’ offerings for the parents of a particular institute ○ Single point of contact between the Jodo institute partnerships team, institute management and Jodo inside sales team

● Account management:

Be responsible for ‘anything and everything’ in the partner institutes

○ Be responsible for parent outreach in the institutes

○ Strategize and execute plans for customer acquisition along with the management – events, referrals etc.

○ P&L owner of allocated accounts

○ Take lead in selling and implementing Jodo’s full suite of financial and payment solutions in the partner institutes

📃Requirements

● 1-3 years of experience in project management, operations, revenue growth

● Freshers from top tier colleges (IITs, NITs, BITS etc.)

● Track record of outperformance / over-achieving targets in previous workplaces

● Experience in leading initiatives and delivering results in a time-bound manner 🤩 Benefits

● Competitive salary, with a strong revenue-based incentive structure

● Opportunity to be part of the early stage fintech start-up and make an impact

● Work with colleagues from strong backgrounds & hungry to succeed ● High performers in this role will be given additional exposure

🔎 What are we looking for?

● Self-starter with a high sense of ownership → Comfortable to work with minimal supervision ● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed

● Bias for action → Have the temperament to experiment and execute in uncertainty

● Hustler → Ability to generate resources to solve a problem

● Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs

● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

Key Responsibilities:

 Client Relationship Management:

o Build and maintain long-term relationships with clients.

o Understand client needs and deliver personalized, high-quality mental health

services.

 Communication and Resource Development:

o Develop, improve, and structure information and communication tools for MHFA

offerings, specifically for B2B clients.

o Ideate, design, and implement communication tools and programs to support

Mental Health First Aiders (MHFAiders) and strengthen the MHFAiders community.

 Program Promotion and Coordination:

o Promote and coordinate initiatives such as the MHFAI Awards Program and

MHFAiders Chat community.

o Plan and manage webinars, events, and activities to advocate for mental health first

aid in workplaces and educational institutions, engaging prominent stakeholders.

 Market Engagement and Support:

o Support the sales and marketing team by handling technical discussions with

prospective clients.

o Stay updated on developments in the mental health sector, including government

initiatives and market trends.

 Training and Delivery:

o Learn and deliver MHFA programs to various audiences.

 Strategic Contribution:

o Contribute to the strategic planning and implementation of MHFA India’s work plan.

o Undertake additional responsibilities as required by management.

Qualifications and Requirements:

Experience:

 3–5 years of professional experience in mental health counseling, corporate wellness, or

related fields.

Education:

 Master’s degree in Counselling Psychology, Applied Psychology (preferably with HR

specialization), or Social Work.

Skills and Knowledge:

 Strong proficiency in mental health training for adults.

 Expertise in content development for mental health awareness programs.

 Experience working in structured or organized groups is highly desirable.

Key Competencies:

 Effective communication and relationship-building skills.

 Strategic thinking and planning capabilities.

 Knowledge of mental health market trends and government policies.

 Ability to design and implement engaging programs and events.

Experience 8+ Yrs.

Bangalore work from office

1. Bachelor's degree or above, computer or related major, more than 5 years of Java EE development experience.

2. Have a solid foundation in JAVA, have strong OOP and OOD development ideas, and be familiar with various design patterns. Have strong coding skills, have business design experience, and be able to solve more complex technical problems.

3. Proficient in using mainstream JAVA open-source frameworks, such as Spring, Spring boot, Spring cloud, myBatis, etc.

4. Familiar with MySql, capable of database design and optimization, familiar with redis caching technology, familiar with message middleware, and ElasticSearch.

5. Familiar with distributed development and application scenarios of distributed components

6. Have some experience in concurrent processing and be familiar with performance optimization

7. Have strong learning ability, communication ability, teamwork ability and independent problem-solving ability, high sense of responsibility, and be able to withstand greater work pressure. Able to guide junior engineers and specialists to complete simple business development work.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn

or message your number/ id on the cut short chat.

Customer Success Manager

Job Type: Full Time

Job Location: Malad Mumbai

Experience: 1 - 2 Years

Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Role and Responsibilities:

• To ensure  success   as   a   js   developer,   you   should   possess extensive   knowledge   of   Node.Js   based   services   like   Express   js, Multer.
• Candidate must be well aware of the JS concepts like promises, async-await, callback, fetch, and array methods like map, filter, reduce.
• Knowledge of GIT is a must.
• Must have sound knowledge of creating API through postman or similar tools, developing and maintaining all server-side network requests, ensuring optimal performance of the central database, collaborating with   front-end   developers   on   the   integration   of elements.
• Deep Understanding of mongo and MySQL.
• Working knowledge of Microservices.
• Good understanding of AWS services, Like Instance,S3, Route53, Elastic Bean Etc.
• Best writing code understanding.

Roles and Responsibilities

SponsifyMe Technologies(EasyLeadz) is looking for a CakePHP/PHP Developer.

- Helping senior developer build bank end and front end services and products.

- You will also be responsible for integrating third party API's into the application. A basic understanding of front-end technologies is necessary as well.

- Knowledge of python and mongodb will be an added advantage.

The role is hybrid i.e both in office and work from home for rest of the days.

We have a product EasyLeadz used by over 80000 businesses worldwide, software subscription.

We are expanding our team to grow it further.

Desired Candidate Profile

A minimum of 1 year of experience working in PHP. Ideally MongoDB and Restful API too.

Perks and Benefits

- Market standard salary

- Work from home till covid restrictions are in place, hybrid work environment later on.

- No pressure, only Monday to Friday work

- Working with a fast growing company that already serves 95,000+ customers globally including Microsoft, Amazon.

- Working directly with the founder & CTO of the company.