Engineering Manager

We are looking for a skilled Java Developer with expertise in Angular to join our team. In this role, you will be responsible for developing robust, scalable, and high-performance web applications using Java technologies on the backend and Angular framework on the frontend. You will collaborate closely with cross-functional teams to design, develop, and implement innovative solutions that meet our clients' requirements.

Responsibilities:

• Designing, developing, and maintaining backend services and APIs using Java and Spring framework.
• Building responsive and user-friendly web interfaces using Angular framework.
• Integrating backend services with frontend components to deliver seamless user experiences.
• Collaborating with UX/UI designers to implement design specifications and enhance user interactions.
• Writing clean, efficient, and maintainable code following industry best practices and coding standards.
• Conducting code reviews, debugging, and troubleshooting issues to ensure the quality and reliability of the software.
• Working closely with product managers and stakeholders to understand requirements and provide technical solutions.
• Keeping up-to-date with the latest technologies, trends, and best practices in Java and Angular development.

Qualifications:

• Btech/ BE in Computer Science, Engineering, or related field.
• Proven experience as a Java Developer with expertise in building web applications.
• Strong proficiency in Java programming language and Spring framework.
• Extensive experience with Angular framework and modern JavaScript/TypeScript development.
• Solid understanding of frontend technologies such as HTML5, CSS3, and responsive design principles.
• Experience with RESTful API development and integration.
• Knowledge of relational databases (e.g., MySQL, PostgreSQL) and ORM frameworks (e.g., Hibernate).
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.

• A job description for an SAP subject matter expert (SME) may include the following skills and responsibilities:
• Analytical and problem-solving skills: SMEs need to be able to analyze complex problems, identify patterns, and propose solutions. 
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• Communication skills: SMEs need to be able to share their expertise with others, including in meetings, training sessions, and seminars. They may also need to interact with customers. 
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• Commitment to relevancy: SMEs need to keep up with changes in industry practices and protocols. 
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• Continuous learning and adaptability: SMEs need to be eager to learn and stay current with the latest updates. 
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• SAP functional skills: SMEs need to have a deep understanding of SAP modules. 
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• Process standardization: SMEs may be responsible for standardizing processes and ensuring proper alignment within their area of the business. 
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• Identifying and fixing operational issues: SMEs may identify and fix operational issues that staff face on a daily basis

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Responsibilities and Duties

• Can work on live projects of international clients.
• Can handle multiple projects
• Error-free coding.

Requirements

• Minimum 3 Years of Experience.
• Extremely fluent in Database performance and tuning
• Knowledge in Web API
• Knowledge in Payment Gateway Integration
• Knowledge in Angular JS
• Good analytical, logic building and problem-solving skills
• Proper Reporting & Documentation
• Experience with Microsoft .NET technologies including, ASP.NET, MVC, Entity Framework
• Proven Skills with C#, SQL JavaScript/HTML, HTML-CSS, AJAX, jQuery, Web Services, etc.
• Excellent research capability.

• Support and maintain production Cognos web portal to manage the OLAP cube and folders.
• Used various transformations like expression, union, source qualifier, aggregator, router, store procedure, lookup transformations.
• Work on transformations such as source qualifier, joiner, lookup, rank, expression, aggregator and sequence generator etc.
• Work with relational databases like DB2.
• Develop mappings with XML as target and formatting the target data according to the requirement.
• Work with logical, physical, conceptual, star, snow flake schema data models.
• Extract data from flat files, DB2 and to load the data into the SalesForce database.
• Work with various data sources--relational, flat file (fix width, delimitate) and XML.
• Involve in all phases of SDLC from requirements gathering, architecture design, development, testing, and data migration.
• Involve in all phases of SDLC - requirement gathering, design, development, testing and implementation and post-production support.
• Involve in writing PERL scripts for file transfers, file renaming and few other database scripts to be execute from UNIX.
• Create functional and technical mapping specifications and documentation for QA team.
• Support implementation and execution of MAPREDUCE programs in a cluster environment.
• Maintain data integrity during extraction, manipulation, processing, analysis and storage.
• Migrate repository objects, services and scripts from development environment to production environment.

Title: Content Writing Specialist

Experience: 2+ years

About the role:

We are looking for a skilled content writer who can compose short-form and long-form content in clear, concise, and conversational language. As part of your role, you’ll craft compelling, original, well-researched, and benefit-centric content. Within our brand guidelines and style guide, you will have complete creative freedom in execution. 

Responsibilities:

• Develop, write, and deliver TOFU (top-of-funnel) and MOFU (middle-of-funnel) content in the form of Use case blogs, Primary (surveys, insights from industry experts/clients), and Secondary research based articles, and various other forms of marketing material. 

• Work with the SEO team to ensure content optimization for better reach. 

• Coordinate with the design team to deliver readable and consumable content. 

• Collaborate with internal teams and external stakeholders to understand the use cases and functionalities of the solution. 

• Present and sell work. Provide a point of view and express it well. 

• Consistently work towards tracking and improving individual performance based on set parameters.

Requirements: 

• B.A. in English, Journalism, Communications, or related field.

• 2+ years of experience writing marketing copy for B2B customers. Tech experience helps.

• Basic SEO knowledge. 

• Hands-on experience with WordPress.

• Strong communication skills. Knowledge of proper spelling, grammar, and punctuation.

• Flexibility and patience in the face of changing methods, objectives and content revisions.

• An optimistic attitude and drive for professional growth.

• A go-getter who is able to handle projects end-to-end.

If you feel you meet these requirements and are ready to take on the aforementioned responsibilities, please submit your resume along with an online portfolio of your published work. You can also share your work through web links and documents. 

Good luck!