Engineering Manager

Position - Senior Business Analyst

Experience Required: 8+ Years

Role Overview

We are looking for an experienced Senior Business Analyst with strong expertise in the Funds domain (Asset Management / Fund Accounting / Private Equity / Hedge Funds). The ideal candidate will have hands-on experience across the investment lifecycle, NAV calculation, and fund operations, and will work closely with stakeholders, product teams, and technology teams to deliver scalable solutions for fund accounting and investment management platforms. This role requires a strong blend of domain knowledge, business analysis skills, and system implementation experience.

Key Responsibilities

• Gather, analyze, and document business and functional requirements related to fund accounting and investment operations
• Collaborate with Front Office, Middle Office, Back Office, and technology teams
• Translate business requirements into BRDs, FSDs, user stories, and data mapping documents
• Perform gap analysis, impact analysis, and support solution design for fund platforms
• Work across the end-to-end investment lifecycle: trade capture → settlement → reconciliation → NAV → reporting
• Participate in UAT planning, execution, defect tracking, and stakeholder sign-offs
• Support system implementations, upgrades, or migrations (e.g., fund accounting platforms)
• Drive process improvements, automation, and control enhancements in fund operations
• Ensure compliance with regulatory and financial reporting requirements
• Communicate effectively with global stakeholders and clients

Required Skills & Qualifications

• 8+ years of experience as a Business Analyst in Asset Management / Fund Accounting / Capital Markets domain
• Strong understanding of:
• Fund Accounting & NAV calculation
• Hedge Funds / Mutual Funds / Private Equity structures
• Trade lifecycle and investment operations
• Hands-on experience in:
• Requirement gathering, BRD / FSD documentation
• UAT coordination and stakeholder management
• Agile/Scrum methodologies (JIRA, Confluence, Azure DevOps)
• Strong analytical, problem-solving, and communication skills
• Experience working with global clients / stakeholders

Good to Have

• Experience with fund accounting platforms such as:
• Investran, Multifonds, Eagle, SimCorp, Aladdin, Geneva, Neoxam
• Knowledge of:
• Private Equity concepts (Waterfall, Capital Calls, Carried Interest, LPA)
• Financial instruments (Equities, Fixed Income, Derivatives)
• Reconciliation, corporate actions, pricing
• Exposure to data analysis tools (SQL, Power BI, Tableau)
• Experience in system implementations, data migration, or transformation programs

Key Competencies

• Strong domain expertise in funds and investment management
• Ability to translate complex financial requirements into clear functional solutions
• Excellent stakeholder management and communication skills
• High attention to detail and ownership mindset
• Ability to manage multiple priorities in a fast-paced environment

Role & Responsibilities:

• Business Development responsible for growing sales on, ETT – Sales, Certification solution, Reskilling Offerings, Persona Based Offering and content Development.
• Identifying, recruiting (MOU) and on-boarding new channel partners (( Lars Vars , Distributors, Learning partners , Hardware OEM’s )
• Create and execute business plans ( joint calendars for certification ) to meet sales goals.
• Working with partner to plan and Execute GTM plans to generate and grow demand (Certification, Certification Add on, Persona Onboarding, Reskilling, Onboarding Add on, ETT)
• Upselling & Cross-selling to partners to achieve higher Sales.
• Analyze market trends and accordingly develop sales plans to increase brand awareness.
• Evaluate partner sales performance and recommend improvements.
• Educate partners about product portfolio and complimentary services offered.
• Address partner related issues, sales conflicts and pricing issues in a timely manner.
• Manage sales pipeline, forecast monthly sales and identify new business
• Deliver customer presentations and attend sales meetings and partner conferences.
• Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities.
• Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities

Ideal Candidate:

• 1+ years of B2B Sales / Channel Sales / Partner Management experience in IT Solutions, Training Solutions, Certification Sales, or Technology Services.
• Must have experience working with channel partners, system integrators, resellers, or strategic alliances
• Must have supported or driven partner-led sales cycles, including requirement alignment, proposal coordination, and deal closure
• Business Planning & GTM Execution):Experience creating joint business plans, certification calendars, GTM strategies, and sales campaigns with partners.
• Must be able to coordinate across partners, internal teams, and end customers effectively.
• Must have a technical or IT-oriented education background —BE / BSc IT / MSc IT is mandatory.

Role Description

This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations on a daily basis.

Qualifications

• Sales Coordination and Core Sales skills
• Strong customer service and communication abilities
• Experience in sales processes and International sales
• Excellent interpersonal and negotiation skills
• Good experience in ad tech sales.
• Ability to work effectively in a team environment.
• Knowledge of the logistics and the transportation industry is a plus
• Bachelor's degree in Business Administration or related field

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Job Title: iOS Developer (Swift Developer)

Experience: 6months-1 year

Location: Onsite (Noida sector 63)

Note: FRESHERS ARE NOT CONSIDERED

PERFERRED CANDIDATE LOCATION: Delhi/NCR

Role Overview:

Responsibilities:

• Designing & building mobile application for Apples iOS platform.
• Collaborating with the design team to define application features.
• Ensuring Quality & performance of the application to specifications.
• Identifying potential problems & resolving application bottlenecks.
• Fixing applications bugs before the final release, publishing application on Application store.
• Maintaining the code & optimization of the application.
• Designing & implementing app updates.

Skills Required:

• Swift
• Objective-C
• Xcode
• iOS Development
• UIKit
• Core Data
• Interface Builder
• Cocoa Touch
• MVVM
• JSON
• Memory Management

We are looking for a passionate developer who loves challenges, startup culture, and is a Doer.

What's in for you:

• You will directly work with founders who come from software and management backgrounds
• We are in the process of building our core team, if you find us a good fit and we do too, you will be in for a long ride with ESOPs and grow with us at a faster rate as we grow
• We don't force rules and structure, work as you like and from wherever but we expect you to respect deadlines
• As an early-stage startup, we spend wisely but don't compromise and hence you will be compensated as per industry standards

Responsibilities:

• Work with founders to implement an internal and consumer-facing system
• Design client and server-side architecture in collaboration with a technical co-founder
• Write performant and resource-friendly backend code
• Build pixel-perfect and fluid front-end
• Write DRY and neat code (must)
• Write technical documentation as required

Good to have:

• We embrace new tech and if you have made your hand dirty across Webflow and no-code tools, it's highly appreciated
• Typescript we dont expect, but it's good to have
• Worked with designer tools, such as Illustrator

Job Description:

We are looking for a good JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (Redux)
• Familiarity with newer specifications of ECMAScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)