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Ecommerce Manager
NVR Fashion
Ecommerce Manager
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Ecommerce Manager

at NVR Fashion

Agency job
2 - 5 yrs
₹5.5L - ₹6L / yr
A 207, Second Floor, Mahesh Nagar, Gopal Pura Mode, Jaipur, Rajasthan 302015
Skills
Customer Relationship Management (CRM)
Shopify
skill iconGoogle Analytics
Magento
WooCommerce

Position: E-Commerce Manager

Location: Jaipur

Salary: Up to ₹50,000 per month

Experience Required: 3+ Years

Qualification: Graduate

Working Hours: 9 Hours per Day

6 Days a Week

Job Overview

The E-Commerce Manager will oversee the company’s online sales platforms, drive digital revenue growth, and enhance customer experience. The role involves coordinating with marketing, operations, and logistics teams to optimize website performance, increase conversions, and ensure smooth online operations.

Key Responsibilities

·        Platform Management

Manage day-to-day operations of all e-commerce platforms.

Oversee product listings, catalog management, merchandising, and pricing updates.

Ensure smooth functioning of the website and online marketplaces.

·        Digital Strategy

Collaborate with the marketing team for SEO, PPC, email marketing, and social media campaigns.

Plan and execute strategies to improve online visibility and sales performance.

Monitor competitor activities and market trends.

·        User Experience (UX)

Conduct regular website audits to improve navigation and mobile responsiveness.

Ensure a seamless and user-friendly checkout process.

Optimize customer journey and overall shopping experience.

·        Performance Analytics

Track and analyze KPIs such as conversion rate, bounce rate, traffic, and ROI.

Generate reports and provide data-driven recommendations for improvement.

Use analytics tools like Google Analytics and CRM systems effectively.

·        Inventory & Fulfillment

Coordinate with inventory and logistics teams to maintain stock availability.

Ensure timely order processing and delivery.

Monitor returns, refunds, and customer satisfaction metrics.

Required Skills & Qualifications

·        Proficiency in e-commerce platforms such as Shopify, Magento, WooCommerce, or Salesforce Commerce Cloud.

·        Strong understanding of digital marketing and online merchandising.

·        Experience with Google Analytics, CRM tools, and reporting systems.

·        Knowledge of inventory management and supply chain coordination.

·        Excellent communication, analytical, and problem-solving skills.

Preferred Candidate Profile

·        Strong leadership and coordination abilities.

·        Detail-oriented with a customer-focused mindset.

·        Ability to manage multiple tasks and meet deadlines efficiently.

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