Ecommerce Manager

Role Overview:

As a Senior Full Stack Developer with React, you will be responsible for architecting, developing, and maintaining scalable backend services and user-friendly frontend interfaces. You will collaborate closely with cross-functional teams to deliver high-quality software solutions that meet our business goals and client needs. Your expertise will be vital in guiding the technical direction of our projects and mentoring junior developers.

Job Description

Job Title: Techno - Functional Project Manager

Location: Mumbai

Experience: 5+ Years

Qualification- B.E /B.Tech in Computer Science or M.E/M.Tech in Computer Science

Key Responsibilities:

1. Strong Technical experience in Node/ Nest JS & React native/Java  and oracle/ MY SQL
2. Should have worked in BFSI preferably banking domain
3. Should have handled large or complex projects and should be able to manage multiple project track activities independently
4. Experience in mobile native apps /web development as well as should have strong problem solving skills.
5. Strong analytical capabilities as well should have some experience on measuring performance of application at design stage.
6. Should have hands on experience on mobile apps and web apps development and designing skills.
7. Vendor management and should be capable of designing API specification and application functional flow.
8. Should have hands on experience on SQL/ oracle db queries and db design. Experience on AWS/Azure Cloud would be an added advantage

Relinns is a dynamic and innovative IT company committed to delivering exceptional value and service to our clients. We are seeking an experienced and customer-focused Customer Success Manager to join our team and drive both customer success and sales growth. As a Customer Success Manager with a sales-focused approach at Relinns, you will play a pivotal role in building strong, lasting relationships with our valued clients. Your responsibilities will encompass ensuring our clients achieve their desired outcomes, maximizing the value of our products/services, and seamlessly integrating sales strategies to contribute to revenue growth.

What You Need for this Position

• Education: Requires a Bachelor's degree or higher in any field.
• Proficiency: Skilled in using Google Platform Communication and Convincing: Strong communication and convincing skills, coupled with a determined attitude. Business Acumen:
• Possesses effective presentation, negotiation skills, and good business sense. Independence and Drive: Demonstrates self-motivation, independence, and a performance-driven approach.

What You Will Be Doing

• Serve as the primary point of contact for assigned clients, understanding their unique needs, goals, and challenges.
• Demonstrate a strong understanding of sales processes and contribute insights to improve customer journey alignment.
• Develop and execute tailored customer success plans to ensure the successful adoption and utilization of our products/services.
• Proactively engage with clients to understand their business objectives and align our solutions to help them achieve those objectives.
• Utilize CRMs, email marketing tools, and ChatGPT to enhance customer engagement, communication, and retention efforts.
• Conduct regular business reviews with clients to track progress, address concerns, and identify opportunities for growth.
• Collaborate with internal teams, including Sales, Product, and Support, to advocate for the client's needs and drive solutions that meet their requirements. Provide training and support to clients, ensuring they have a comprehensive understanding of our offerings and how to leverage them effectively.
• Monitor and analyze customer usage patterns and provide data-driven insights to guide clients in optimizing their experience and outcomes.
• Identify upsell and cross-sell opportunities based on the client's evolving needs and our product/service offerings. Handle client escalations and resolve issues promptly while maintaining a positive client relationship.
• Stay current with industry trends and best practices in customer success to continuously enhance our approach and strategies. 

About Company

Obeikan Investment Group is a multi-national leader in packaging, education and health, with annual revenue of USD $1 billion. We're one of Saudi Arabia's 100 largest companies, with more than 3,000 employees and operations in 16 countries.

Job Location – Remote with an opportunity to move to Riyadh, Saudi Arabia

Designation - Venue Booking Expert

Work experience: 1-2 years

Office Location: Connaught Place, New Delhi

Working days: 6 days ( Monday - Saturday )

Working Timings: 10:30 AM - 7 PM

Salary Range - 15k to 25k + incentives up to 20k

Job Description :

1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned venues.

2) Meeting monthly revenue targets in assigned venues.

3) Consistently develop a community of repeat customers by building rapport.

4) Ability to problem solve and contribute ideas to improve service for customers.

5) Clearly communicating booking detail to both customers and assigned venue management to ensure transparency.

Skills Required-

1) Candidate must be comfortable with the Cold calling.

2) Candidate must have 1 year of Telesales, Inside sales experience.

3) Candidate must be confident and comfortable with English and Hindi

• Assess automation opportunities from a technical perspective and provide document solutions in the form of SDD
• Perform detailed estimations towards the finalized scope
• Design, develop, and test automation workflows
• Prepare solution presentation documents, present the solution and implementation plan to the CoE teams and project stakeholders
• Understand client’s business requirements and clearly document them in order for RPA developers to deploy the automation projects in an optimal manner
• Deploy RPA components including bots, robots, development tools, code repositories, and logging tools
• Create process and end-user documentation
• Collaborate with other development team members and guide junior developers to ensure proper implementation and integration of the solutions
• Perform peer review of developed components and test cases
• Support deployments or troubleshoot production issues; flexible to work in shifts when the demand arises
• Should be able to report project status to the stakeholders.

Skills Required

• UiPath
• UiPath Orchestrator
• Sound Knowledge of Microsoft VB, Excel, Macros
• Microsoft Visio, Freemind or equivalent tool
• Documentation and presentation using Microsoft Word and Powerpoint
• Understanding of CSS, HTML
• Experience in automating SAP flows in UiPath
• Excellent communication and presentation skills
• Template development in ABBYY OCR tool and integration if the solution in UiPath
• Knowledge of processes in the Manufacturing/Automotive domain
• Certified Advanced RPA Developer (UiARD)
• Knowledge of other RPA tools

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops 

- Managing a team of DevOps, control of task deliveries 

- Incident analysis and fixing 

Technology stack

Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with git

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF)  

Preferred experience

- Experience of working with highload zero-downtown environments 

- Experience of coding on Python

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience of working with Solarflare Onload

- Experience administering Atlassian products

Job Description-

Backend Developer- Senior

Experience - 3-6 years

Location: Pune/Kota

Minimum Qualifications:

- BE/B.Tech or ME/M.Tech in Computer Science.

- Must have “Can Do Attitude” towards work

- Must have work exp of 3-6 years

- Must have programming exp of 1-2 years in any of Python/Golang/Java languages

- Must have worked in product based company

- Ready to work in a startup and adaptable to a dynamic environment

- Ready to accept ad-hoc requirements and track them till they get implemented

- Ready to learn new technologies like Andriod, Angular, etc.

- Good at HTTP basics, OOPs concepts, data structures, algorithms, networking and

security aspects

- Ability to write clean code and maintain it

- Good at SQL/No-SQL databases

Preferred Qualifications:

- Experience in any good product based startup

- Experience in working with the team and managing a small team of 2-5 associates

- Experience in being a mentor for co-developers

- Experience in design/developing scalable systems.

- Experience in public cloud platforms services/APIs of AWS, Google Cloud, etc.

- Experience in data engineering

- Experience in SOA/Microservice architecture development

Responsibilities:

- Design and develop scalable services and APIs in Python/Golang

- Always maintain the services secure

- Should optimize APIs for mobile data and apps

- Use off-the-shelf and state-of-the-art services for faster development of product

- Guide team members with designs

- Take the end to end ownership of features and resolve customer issues on priority

- Mentor/guide/monitor junior developer

- Expertise Android/Angular to the required extent and guide app developers while

designing APIs

Opportunities in the role:

- LearnAngular, Python, Node.js, Golang, ELK stack, MEAN/MERN

- Work on AWS, Azure, Google Cloud Platform

- Work on databases like RDS, MongoDB, Big Table & DynamoDB, Redis, Aerospike

- Experience with SQL/ NoSQL Databases (RDS, DynamoDB, Google Datastore, Redis)

- Experience with ELK stack.

- Fast prototyping of proof-of concept features/application based on a brief

- Work on data engineering