Ecommerce Manager

Role Overview:

We are looking for a dynamic and articulate Pre-Sales Associate to be the first point of contact for our prospective customers. You will be responsible for lead qualification, understanding customer needs, product/service demo, proposal coordination and supporting the sales closure process.

Key Responsibilities:

1. Lead Management: Handle inbound leads from website, referrals, and social media. Qualify leads through initial calls and understand requirements of customers.

2. Client Need Analysis: Conduct discovery calls to understand expectations of the customer.

3. Pitch & Demo: Give initial presentation of our services to prospective customers virtually and in-person.

4. Proposal & Documentation: Coordinate with Research, Content and Design teams to prepare customized proposals, presentations, and MoUs.

5. CRM & Follow-ups: Maintain lead pipeline in CRM/Google Sheets, do regular follow-ups, and ensure timely closure support for the Sales Head.

6. Market Research: Track potential customers and create database of prospects state-wise.

7. Coordination: Work closely with Sales, Operations and Strategy teams for smooth handover after deal closure.

Required Skills & Qualifications:

- Excellent communication skills in English, Hindi and Kannada (Marathi/Telugu/Tamil is an added advantage)

- Strong presentation and interpersonal skills

- Proficiency in MS Office - PowerPoint, Excel, Google Suite

- Should be comfortable with targets and flexible with working hours.

Renumeration: Will be decided as per their assessment and interview and their earlier work experience if any.

Job Location - Andheri- Onsite

Role Overview

The Manager – Talent Acquisition will play a strategic and hands-on role in building a strong talent pipeline aligned with business goals. The role involves close collaboration with business leaders to proactively identify hiring needs, attract and recruit high-quality talent within defined cost and timelines, and continuously improve hiring outcomes through data-driven decision-making and superior candidate experience.

This position is responsible for driving recruitment excellence, optimizing sourcing channels (internal and external), and strengthening employer branding while ensuring compliance, consistency, and efficiency across the hiring lifecycle.

Principal Purpose

Partner closely with department heads and stakeholders to proactively identify current and future talent requirements.

Attract, engage, and hire the right talent at the right cost, quality, and time.

Explore, optimize, and manage multiple sourcing channels to build a sustainable talent pipeline.

Drive recruitment excellence through experience design, process optimization, and data-backed insights.

Key Responsibilities & Accountabilities

Strategic Workforce Planning

Identify talent needs and translate them into a comprehensive recruitment plan aligned with business priorities.

Ensure hiring plans are delivered within agreed timelines, budgets, and quality benchmarks.

Develop a deep understanding of role requirements, including technical skills, experience, and behavioral competencies required for success.

Stakeholder Partnership

Conduct detailed vacancy intake discussions with hiring managers to align on expectations, hiring strategy, and timelines.

Act as a trusted advisor to business stakeholders by sharing market insights, talent availability, and hiring trends.

Continuously evolve recruitment strategies based on changing business needs and market dynamics.

End-to-End Recruitment Management

Create and manage hiring plans with clear deliverables, milestones, and formal tracking mechanisms.

Coordinate, schedule, and conduct interviews in line with role specifications and organizational standards.

Screen, interview, and assess candidates to build strong shortlists within consistent timelines.

Conduct in-depth candidate interviews and anticipate hiring manager preferences to ensure strong role fit.

Talent Pipeline & Sourcing

Build and maintain a strong network of potential candidates through proactive sourcing, research, and relationship management.

Leverage internal talent pools, referrals, job portals, social media, agencies, and other sourcing channels effectively.

Ensure a continuous pipeline of ready-to-hire talent for critical and future roles.

Process Excellence & Data-Driven Decisions

Track and analyze recruitment metrics such as time-to-hire, cost-per-hire, quality-of-hire, and candidate experience.

Use data insights to improve hiring efficiency, decision-making, and overall recruitment outcomes.

Drive continuous improvement in recruitment processes, tools, and systems.

Team Leadership

Lead, mentor, and guide Talent Acquisition Specialists to ensure high performance and capability development.

Set clear goals, review performance, and foster a collaborative and high-accountability culture within the team.

We are a tech venture which provides Product Engineering, QA Automation, Infrastructure, Data, and Market Research services.

Technical Proficiency : 
Must have : 

• Strong development experience in Python in the environment of Unix/Linux/Ubuntu

• Strong practical knowledge of Python and its libraries.

• Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.

• Good knowledge of CI/CD and DevOps practices

• Good Experience of Python with Django/ Scrapy/ Flask frameworks.

• Good Experience in Jupyter/ Docker/ Elastic Search, etc.

• Solid understanding of software development principles and best practices.

• Strong analytical thinking and problem-solving skills.

• Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.
  
  Good to have : 

• Expected to have migration experience from one version to the other, as this project is about migration to the latest version.

• Preferred if had an OpenEdx platform experience or any LMS platform. 

   

1)Working on Product content.

2)Basic editing skills with creative ideas.

3)Engaging in editing the technical videos and other product related ads

4)Working on adding basic graphics and highlights.

5)Working closely with the brand marketing team to ideate on content and story telling.

6)Working on developing product content outlines and story boards

7)Creating unique, original and quality content.

8)Flexible and open to make changes

9)Professional Approach to details, time and deadlines.

 Review all job requirements and specifications required for deploying the solution into the production environment. 

 Perform various unit/tests as per the checklist on deployment steps with help of test cases and maintain documents for the same. 

 Work with Lead to resolve all issues within the required timeframe and inform for any delays. 

 Collaborate with the development team to review new programs for implementation activities and manage communication (if required) with different functions to resolve issues and assist implementation leads to manage production deployments. 

 Document all issues during the deployment phase and document all findings from logs/during actual deployment and share the analysis. 

 Review and maintain all technical and business documents.  Conduct and monitor software implementation lifecycle and assist/make appropriate customization to all software for clients as per the deployment/implementation guide 

 Train new members on product deployment, issues and identify all issues in processes and provide solutions for the same. 

 Ensure project tasks as appropriately updated in JIRA / ticket tool for in-progress/done and raise the issues. 

 Should take self-initiative to learn/understand the technologies i.e. Vertica SQL, Internal Data integration tool (Athena), Pulse Framework, Tableau. 

 Flexible to work during non-business hours in some exceptional cases (for a few days) required to meet the client time zones. 

Experience on Tools and Technologies preferred: 

ETL Tools: Talend or Informatica ,Abinitio,Datastage 

BI Tools: Tableau or Jaspersoft or Pentaho or Qlikview experience 

Database: Experience in Oracle or SS 

Methodology: Experience in SDLC and/or Agile Methodology

ESSENTIAL SKILLS/ATTRIBUTES:

• Excellent knowledge of Android
• Appreciation for the limitations of handset development
• Attention to detail and subtleties of UI design and implementation
• Understanding of design patterns
• Ability to design for scalability and resilience
• Strong application process flow and problem solving techniques.
• Strong focus on refactoring and code quality
• Understanding of software configuration management and release management
• High levels of software engineering literacy and communication skills
• Friendly and professional manner
• Minimum 3 - 5 years java development
• Third Level Qualifications in computing, mathematics or science

DESIRED SKILLS:

• Experience of working in an agile environment
• Product development and lifecycle experience
• Experience of unit testing
• Scripting (JavaScript, Ruby, Python, Shell, etc.)
• Knowledge of build systems such as Maven and Gradle

Technical Skills:

• Hands-on experience with JavaScript/TypeScript ( NodeJS & ExpressJS) in) Development on both client and server-side
• Proficiency in HTML, CSS and front end frameworks(Angular 7, AngularJS) 
• Having experience in building a responsive web design
• Experience with MongoDB and good knowledge in database concepts
• Experience with web frameworks like ExpressJS
• Developing secure Node.js end points using Passport, JWT, OAuth, and related technologies.
• Knowledge in Restful API Design
• Knowledge in unit testing tools like Karma, Jasmine etc..
• Experience with Version control systems like GIT and knowledge in GIT branching is necessary.
• Knowledge in continuous integration
• Strong object-oriented knowledge in any platform is a plus
• Proficiency and hands-on experience with one or more of the following: Backbone / KnockoutJS / EmberJS / ReactJS is a plus
• Knowledge in payment gateway integration is a plus

Responsibilities:

• Working with an Agile Scrum team using tools such as JIRA.

• Involving in writing functional specifications and technical documentation

• Working with the peer developers and writing good quality codes and release features

• Participation in internal code reviews

• Direct interaction with the client