E-Commerce Executive

Remote Job Opportunity

Job Title: Data Scientist

Contract Duration: 6 months+

Location: offshore India

Work Time: 3 pm to 12 am

Must have 4+ Years of relevant experience.

Job Summary:

We are seeking an AI Data Scientist with a strong foundation in machine learning, deep learning, and statistical modeling to design, develop, and deploy cutting-edge AI solutions.

The ideal candidate will have expertise in building and optimizing AI models, with a deep understanding of both statistical theory and modern AI techniques. You will work on high-impact projects, from prototyping to production, collaborating with engineers, researchers, and business stakeholders to solve complex problems using AI.

Key Responsibilities:

Research, design, and implement machine learning and deep learning models for predictive and generative AI applications.

Apply advanced statistical methods to improve model robustness and interpretability.

Optimize model performance through hyperparameter tuning, feature engineering, and ensemble techniques.

Perform large-scale data analysis to identify patterns, biases, and opportunities for AI-driven automation.

Work closely with ML engineers to validate, train, and deploy the models.

Stay updated with the latest research and developments in AI and machine learning to ensure innovative and cutting-edge solutions.

Qualifications & Skills:

Education: PhD or Master's degree in Statistics, Mathematics, Computer Science, or a related field.

Experience:

4+ years of experience in machine learning and deep learning, with expertise in algorithm development and optimization.

Proficiency in SQL, Python and visualization tools ( Power BI).

Experience in developing mathematical models for business applications, preferably in finance, trading, image-based AI, biomedical modeling, or recommender systems industries

Strong communication skills to interact effectively with both technical and non-technical stakeholders.

Excellent problem-solving skills with the ability to work independently and as part of a team.

QA Automation with Cypress

PRIMARY PURPOSE

An automation engineer delivers automated solutions for software processes. As an automation engineer, the individual will work closely with development and product teams to help discover and eliminate problems by gathering requirements and implementing process automation. Sometimes this will include software, but other times you might be asked to automate service or business processes.

An automation engineer is responsible for the following

· Identify opportunities for automation within software processes.

· Plan, create and manage the overall quality planning strategy.

· Design and execute QA tests using scripts that automatically test functionality.

· Run tests for databases, systems, networks, applications and software.

· Identify bugs and quality issues in development, service or business processes.

· Install applications and databases relevant to automation.

· Collaborate with development/product teams to understand how automation can improve workflow.

· Gather requirements from clients, customers or end-users to develop the best automation solutions. A detailed understanding of modern SDLC frameworks is required as is the ability to work in an Agile environment.  

  Experience

 · 5+ years’ of relevant experience

· Proven track record in a software quality assurance role.

· Demonstrable strong software test automation experience at unit, integration and system level.

· Experience with automated testing tools, BDD, end-user testing.

· Experience with leading test plan design and strategy.

· Experience working in Agile process and result-oriented culture.

· Strong experience working on Linux-based systems.

· Experience within CI/CD, DevOps and TDD based environments;

 Required Skills

· Solid experience with test automation scripting and tools PHP Unit, Jest, Selenium, Postman, Mocha, Chrome Driver, Cypress

· HTML5, CSS, JavaScript

· Strong SQL, MySQL, knowledge.

· JIRA product suite, Git/Bitbucket, Confluence.

· Experience working on Linux-based systems.

· Experience with private cloud as well as public clouds such as including Amazon AWS, Microsoft Azure and Google Cloud Platform

· Experience with Amazon AWS, EC2, S3, ACL, EC2, Route53, CloudWatch, security/ ACL

· Mobile development experience

· Any exposure to PHP frameworks Laravel, Zend, Symfony will be a value add.

· Interest or exposure to Blockchain technology is beneficial.

 · Keen eye for detail and a commitment to excellence.

· Be willing to help your teammates, share your knowledge with them, and learn from them.

· Be open to receiving constructive feedback and turning it into process improvements.

· Creativity, motivation and strong communication.

· Effective time management skills for handling multiple tasks as per business priorities and goals.

· Superior written and oral communication skills.

· Superior interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

· Strong documentation skills. Technical Skills

Working for us:
Our culture is purposed around our people, and we pride ourselves on supporting our employees to be the best they can be. Working for us will mean being part of a supportive and fun sales environment.
We are looking for person with keen interest and strong domain knowledge of Web and Mobile Application development technologies  and a strong interest in selling services and solutions for the same. This is a quota bearing role that requires end-to-end sales management of multiple opportunities from identifying the lead all the way to its closure.

Responsibilities:
* Manage the prospecting plan development and execution
* Responsible for the development, execution and delivery of quality solution focused, client presentations at a “C” level
* Implement strategic sales plan that expands the company's customer base and ensures its strong presence in key markets.
* Accelerate the sale process: generate leads, pricing and managing the quote process.

Skills and Requirements:
* 2-4 years of Sales experience with strong domain knowledge of strong domain knowledge of Web and Mobile Application development technologies and market is a must
* Proven talent for making effective cold calls to target companies.
* Excellent EQ and relationship building skills, both internally and with clients.
* Results driven: Heavily focused on output, activity and individual performance.
* Resilience – knows how to stay focused and keep spirits high
* Excellent verbal, written and presentation skills required
What We Offer:
* Full time employment contract
* Supportive and friendly environment in an international team with a global outreach
* Long term career development opportunities
* Work-life balance
* Competitive compensation package

• Develop and execute end to end projects and programs central to building a fast-paced high growth startup.
• You'll report to our founders and work closely with members of the leadership team.
• Should have exp. in working and collaborating with colleges/universities PAN Indian and Internationally
• If you are looking to build a career working with multiple teams and stakeholders by driving things centrally, then we should talk.
• We are hiring for multiple positions. An ideal candidate should have 3-6 years of experience. Preferred candidate should have experience in consulting + startup.

• Act as a central POC to design, drive and execute projects from the Founder's office.
• Take complete ownership of assigned projects - which have a direct impact and coordinate end to end.
• Maintain key internal and external stakeholder relationships. Own strategic relationship with external stakeholders including investors
• Identify gaps and roadblocks that functions/teams are struggling with and troubleshoot them.
• Build systems and processes to run a smooth engine across multiple functions/teams.
• Define the key metrics (KRAs and KPIs) of different functions and make sure they are being completed as per the set targets.
• Plan out an approach/analysis strategy (data + qualitative) to infer underlying trends/actions specific to a program.
• Build high-quality reports and deducing insights from the same.
• Ability to work with cross-functional teams and resolve escalations.
• Review all the student feedback received from various sources.
• Market research competitor analysis to identify threats and opportunities.
• Analyze consumer behavior and determine student personas.
• Identify opportunities to reach new market segments and expand market share.
• Monitor competition (acquisitions, pricing changes, and new products and features.
• Understanding the student behaviour and gathering insights to suggest improvements in the product/programs.

• 3-6 years in a business or executive management/consulting roles, organizing and directing multiple teams and departments.
• Must have worked in a fast-paced growing technology startup and consulting experience
• Should have exp. in working and collaborating with colleges /universities
• Ability to share and seek feedback across functions
• Well versant with people/talent challenges and ability to manage the same in a high growth- stage startup.
• Extraordinary communication skills - written and verbal
• Extremely versatile, dedicated to efficient productivity with experience in planning and leading strategic initiatives

Designation: Software Engineer II

Experience: 4+ years

Work Location: Marathahalli Outer Ring Road, Bengaluru

About the role:

At Bizongo, we believe in delivering excellence which drives business efficiency for our customers. As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will impact how businesses take care of their process and derive process efficiency. We are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multi-dimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology. As a Software Engineer in Test, you’ll be testing complex scenarios, end-to-end, using automation frameworks like Selenium.

Must-haves:

• Proficiency in either Java or Python.

• At least 4 years of experience in working on automated testing frameworks like Selenium, Cucumber.

• Excellent understanding of Feature, Regression, and Smoke Testing.

• Clear understanding of RESTFul API’s and building test frameworks for the same

• Excellent in finding testing scenarios, catching corner cases of the feature that you would be testing.

• Ability to Manage and Test different Projects simultaneously.

• Tech/ BS in Computer Science (or have done relevant courses for the same)

• Good in analysis and solving problems.

• Excellent verbal and written communication skills.

• Passionate about working in a startup.

It would be a plus if:

• If you have built an automated test framework for at least one product from the scratch

• Understanding of how the web works

• Understanding of MVC frameworks like Ruby on Rails, Python Django

Key Responsibilities :

• Understand the design and end-to-end workflow of the feature/product specifications.

• Coming up with all the testing scenarios even before the start of development, after going through the design and specifications

• Keeping the test suite up to date with the latest changes

• Documentation - Keeping all the testing scenarios in the documented format so that anyone can test the scenarios manually if required

• Key role in keeping the production bugs count to zero

Why work with us ?

• Opportunity to work with "India's leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo

• Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!

• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment

• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017

• This year, Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category

• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company

• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce

About the Company:

Company Website: www.bizongo.com

About Bizongo:

• Bizongo is India's largest multi-category technology-driven packaging platform. We are one of the largest B2B e-commerce players in the country. Bizongo's distinctive business model is a unified platform that solves design, development, and procurement problems for every packaging category. On top of this vision resides a stack of connected technology platforms that facilitate efficient business processes to provide an end-to-end experience which a focus on providing optimized technology-driven supply chain solutions. The place where creativity and technology converge is where transformation happens. With these elements put together, Bizongo is disrupting the market, enabling efficiency and bringing convenience in businesses.

• Packaging has the untapped potential to fit into this space. It is ubiquitous, it is unique, and it is used by diverse industries like FMCG, E-commerce, Automobiles, Pharmaceuticals, and many more. This has made it an ideal means for Bizongo to put their belief into action and create a platform for everything packaging.
  Bizongo serves 100+ enterprise customers across a wide range of industries and is providing packaging solutions to leading brands like Amazon, Johnson & Johnson, Tata Cliq, & Mondelez to name a few.

• Bizongo is a Series C funded startup and backed by marquee investors like Accel, B Capital, Chiratae Ventures, Schroder Adveq & International Finance Corporation (IFC). To be featured in Linkedin Top 25 startups and recognition by Forbes 30 under 30 Asia just validated our business model and affirmed our core beliefs.

Additional Perks:

• Medical Insurance

• Flexible Work hours

• Work from Home

• Casual Dress Code

• Recreational Facility

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Product Manager

Location : Gurgaon

Education Qualification : B.Tech/M.Tech, MBA from Tier 1 institute preferred

Skills Required : Define product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.

Experience : 3 to 6 years

We are looking to hire a smart product manager who is passionate about taking up ideas and

bringing them to life. You will engage with our customer base directly, and decide the future of the product by working closely with key partners. You will also collaborate with marketing, sales and support to ensure smooth product roll out and user engagement.

Responsibilities:

• As a product manager, you will take end to end ownership of a product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.
• The perfect candidate has to be a strategic thinker who is extremely analytical and detail oriented and great at multitasking and prioritizing.
• Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve booking conversion rates based on analytics data and good understanding of customer needs.
• Work closely with the design & development teams to explain requirements of new features and change requests for current features.
• Closely manage roll out of all product requirements with focus on both quality and time to market.
• In charge of competitor analysis, market analysis, product analysis, business cases, product evolution, feature prioritization, high level requirement gathering, and product marketing.

Requirements :

• Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results.
• Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items.
• A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable.
• A demonstrated enthusiasm for learning and working with new tools and technologies is essential.
• Experience with business users and able to translate business requirements into software requirements.
• B.E./B.Tech a must. MBA from premier institutes preferred