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E-Commerce Executive

E-Commerce Executive at Hunarstreet Technologies Pvt Ltd · Pune · 1 - 5 years · ₹0.5L - ₹3L / yr · Profitable · Posted 13 Jan 2026

1 - 5 yrs
₹0.5L - ₹3L / yr
Pune
Skills
E-Commerce
E-Commerce Platform Operations
E-Commerce Operations
Catalog Management
product catalog
Performance Optimization
Customer Coordination
Logistics
Logistics management
Order Fulfilment
Online Reputation Manangement

About the Company

We are a fast-growing D2C FMCG food brand focused on delivering high-quality food products through both owned and third-party e-commerce platforms. The organization operates in a dynamic, customer-first environment and emphasizes innovation, digital expansion, and operational excellence across online marketplaces. With a strong presence across leading e-commerce and quick-commerce platforms, the company is rapidly scaling its digital footprint nationwide.


Roles and Responsibilities


1. Online Catalog Management

  • Ensure product catalog hygiene across all e-commerce platforms
  • Update product listings, descriptions, pricing, and availability
  • Conduct regular audits to identify and resolve listing issues or inconsistencies


2. E-Commerce Platform Operations

  • Manage day-to-day operations on platforms such as Amazon, Shopify, BigBasket, Swiggy Instamart, Blinkit, and others
  • Coordinate with platform points of contact (POCs) for promotions, campaigns, and operational alignment
  • Resolve technical and operational issues in a timely manner


3. Sales and Performance Optimization

  • Drive sales growth through data-backed strategies and promotions
  • Plan and execute initiatives to improve product visibility and conversion
  • Identify and onboard new e-commerce platforms to expand digital reach
  • Analyse sales trends and optimize listings for performance


4. Customer Coordination

  • Handle customer queries, complaints, and feedback across platforms
  • Work closely with customer support teams to enhance the buying experience
  • Implement strategies to improve customer satisfaction and online ratings


5. Logistics and Order Fulfilment

  • Coordinate with production, warehousing, and logistics teams
  • Track and resolve issues related to delays, returns, and cancellations
  • Monitor inventory levels to avoid stock-outs or overstocking


6. Online Reputation Management

  • Monitor brand reviews and ratings across e-commerce platforms
  • Respond to customer feedback professionally and promptly
  • Collaborate with marketing teams to maintain a positive brand image


7. Data Analysis and Reporting

  • Analyse sales and platform performance using Excel and related tools
  • Prepare weekly and monthly performance reports
  • Share actionable insights to optimize campaigns and product placement


8. Cross-Functional Collaboration

  • Work closely with marketing, production, warehouse, and logistics teams
  • Coordinate with digital media teams on platform-specific promotions
  • Stay updated on e-commerce trends and best practices


Desired Candidate Profile


Experience:

  • Minimum 1 years of experience in e-commerce operations
  • FMCG or D2C background preferred


Platform Expertise:

  • Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms


Education:

  • Bachelor’s degree (BBA, BMS, or equivalent preferred)
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About Hunarstreet Technologies Pvt Ltd

Founded :
2022
Type :
Services
Size
Stage :
Profitable

About

At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.

We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.

Read more

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Location: India – Remote / Hybrid

Experience: 3–6 Years

Employment Type: Full-Time

About the Role

We are looking for a hands-on Web & Digital Operations Specialist who can independently manage websites, support digital initiatives, use AI effectively, and take ownership of projects from requirement through completion.

This is not a traditional frontend developer role and it is also not a pure digital marketing role.

The ideal candidate is someone who is comfortable working across WordPress, Shopify, website optimization, SEO, digital operations, AI tools, QA, and project coordination.

You do not need to be an expert in everything. What matters is your ability to understand a problem, research what you don't know, use the right tools, execute independently, and verify that the final result actually works.

What You'll Do

Website Management & Optimization

  • Build, update, and maintain websites using WordPress and/or Shopify.
  • Create and improve landing pages, product pages, forms, and other website sections.
  • Troubleshoot website issues and coordinate technical fixes when required.
  • Ensure websites work properly across desktop and mobile.
  • Improve website usability, page speed, navigation, and overall user experience.
  • Perform website QA, including checking links, forms, images, copy, CTAs, layouts, and functionality.
  • Work with developers/designers when a task requires deeper technical expertise.

SEO & Digital Performance

  • Handle fundamental on-page and technical SEO activities.
  • Perform keyword and competitor research.
  • Understand and work with tools such as Google Search Console and Google Analytics/GA4.
  • Identify opportunities to improve website traffic, engagement, and conversions.
  • Understand how landing pages, content, SEO, traffic sources, user experience, and CTAs affect business results.
  • Support digital marketing activities when required.

We are not necessarily looking for a PPC/performance-marketing specialist. You should, however, understand how websites support broader digital marketing and conversion goals.

AI & Automation

AI will be a regular part of this role.

You will use tools such as ChatGPT, Claude, Gemini, Perplexity, Cursor/Copilot or similar AI tools to:

  • Research unfamiliar topics and industries.
  • Assist with website development and troubleshooting.
  • Analyze information and identify possible solutions.
  • Create and improve content.
  • Support SEO and competitor research.
  • Speed up repetitive tasks.
  • Improve internal processes and documentation.
  • Explore opportunities for automation.

You don't need to already be an advanced AI automation engineer.

However, you should be comfortable with AI and interested in learning how tools such as Zapier, Make, n8n, APIs, scripts, or similar platforms can reduce repetitive manual work.

Most importantly, you should review and verify AI-generated output rather than blindly accepting it.

Project Ownership & Coordination

  • Take ownership of assigned projects from requirement to completion.
  • Break objectives into clear tasks and priorities.
  • Coordinate with designers, developers, content teams, marketing teams, or external partners when needed.
  • Track deadlines and follow up on dependencies.
  • Communicate blockers early rather than waiting until deadlines are missed.
  • Maintain checklists, documentation, and project updates.
  • Perform final QA before considering a project complete.
  • Handle multiple projects and prioritize based on urgency and business impact.

What We're Looking For

Must Have

  • 3–6 years of relevant web/digital experience.
  • Hands-on experience with WordPress and/or Shopify.
  • Strong understanding of responsive websites and website usability.
  • Practical understanding of SEO fundamentals.
  • Experience maintaining, troubleshooting, and improving websites.
  • Regular experience using AI tools such as ChatGPT, Claude, Gemini, Copilot, Cursor, etc.
  • Strong research and problem-solving ability.
  • Ability to work independently without requiring step-by-step instructions.
  • Good attention to detail and QA mindset.
  • Ability to manage tasks, deadlines, and project requirements.
  • Good written and verbal communication skills.

Good to Have

Experience with some of the following would be valuable, but we don't expect candidates to have all of them:

  • Google Analytics / GA4
  • Google Search Console
  • HTML / CSS / JavaScript
  • Shopify Liquid
  • WooCommerce
  • Landing-page optimization / CRO
  • Digital marketing
  • Email marketing
  • Google/Meta Ads
  • Git/GitHub
  • APIs
  • AI-assisted development
  • Zapier / Make / n8n or other automation tools
  • Basic graphic/content tools such as Canva
  • Working with designers, developers, marketers, or external clients

The Kind of Person We're Looking For

We are particularly interested in someone who thinks:

“I haven't done this before, but I can figure out how to do it.”

rather than:

“I haven't done this before, so someone needs to show me how.”

You should be someone who:

  • Investigates problems before jumping to solutions.
  • Is comfortable learning unfamiliar tools.
  • Thinks beyond the exact task assigned.
  • Notices issues and raises them proactively.
  • Understands that completing a task is different from achieving the intended result.
  • Uses AI to work faster but still applies human judgment.
  • Takes responsibility for the quality of the final output.
  • Can balance technical, user, and business considerations.

What This Role Is NOT

This is not:

  • A pure React/frontend developer position.
  • A pure WordPress page-builder position.
  • A pure SEO position.
  • A pure performance-marketing position.
  • A pure project-manager position.
  • An AI engineer/ML position.

It is a cross-functional digital role for someone who enjoys working across websites, SEO, AI, digital operations, troubleshooting, optimization, and project coordination.

Selection Process

Shortlisted candidates may be asked to complete a short 15–20 minute practical problem-solving assessment.

This will not primarily be a coding test.

You may be given a realistic digital problem and asked to explain:

  • What you would investigate.
  • How you would approach the problem.
  • What you would prioritize.
  • Which tools you would use.
  • How AI could assist you.
  • How you would verify your solution.
  • How you would know whether the problem was actually solved.

We are more interested in how you think and approach unfamiliar problems than whether you already know every tool we use.

One important change I'd make to your hiring

I would actually use “Web & Digital Operations Specialist” as the public-facing title rather than “AI & Digital Operations Specialist.”

AI is still prominent in the JD, but putting AI first in the title can attract AI developers/engineers and candidates who primarily use AI tools, while your foundation is really websites + digital operations + SEO + ownership, with AI being how you want them to work.

This revised JD should also make candidates like Tarun, Shubham and Deepanshu easier to compare: you don't reject Tarun just because he isn't a PPC specialist, and you don't automatically favor Deepanshu because he's a strong marketer. The question becomes whether each candidate has the web/digital foundation + AI aptitude + ownership needed for this particular role.


only give JD That I can post

Web & Digital Operations Specialist

WordPress | Shopify | SEO | AI & Automation

Location: India – Remote / Hybrid

Experience: 3–6 Years

Employment Type: Full-Time

About the Role

We are looking for a hands-on Web & Digital Operations Specialist who can independently manage websites, support digital initiatives, use AI effectively, and take ownership of projects from requirement to completion.

This is not a traditional frontend developer role or a pure digital marketing role. We are looking for a versatile digital professional who is comfortable working across WordPress, Shopify, SEO, website optimization, AI tools, digital operations, QA, and project coordination.

You do not need to know everything. You do need to know how to figure things out, use the right resources, and deliver high-quality outcomes independently.

Key Responsibilities

Website Management & Optimization

  • Build, update, and maintain websites using WordPress and/or Shopify.
  • Create and optimize landing pages, product pages, forms, and website sections.
  • Troubleshoot website issues and implement or coordinate fixes.
  • Ensure websites are responsive and work effectively across devices and browsers.
  • Improve website speed, usability, navigation, and overall user experience.
  • Perform thorough QA of links, forms, images, content, CTAs, layouts, and functionality.
  • Work with developers and designers when deeper technical support is required.

SEO & Digital Performance

  • Handle fundamental on-page and technical SEO activities.
  • Conduct keyword, competitor, and market research.
  • Work with tools such as Google Search Console and Google Analytics/GA4.
  • Identify opportunities to improve website traffic, engagement, and conversions.
  • Understand how SEO, content, landing pages, user experience, traffic sources, and CTAs contribute to business results.
  • Support broader digital marketing activities when required.

AI & Automation

  • Use AI tools such as ChatGPT, Claude, Gemini, Perplexity, Cursor, Copilot, or similar tools for research, development, troubleshooting, content, analysis, and productivity.
  • Critically review and verify AI-generated outputs rather than accepting them blindly.
  • Use AI to research unfamiliar industries, technologies, competitors, and customer needs.
  • Identify repetitive manual processes that can be improved or automated.
  • Explore and implement automation using tools such as Zapier, Make, n8n, APIs, scripts, or similar platforms.
  • Continuously identify opportunities to improve efficiency using AI and automation.

Project Management & Ownership

  • Take ownership of projects from requirement gathering through final delivery.
  • Break objectives into tasks, priorities, and timelines.
  • Coordinate with developers, designers, content teams, marketers, clients, and other stakeholders.
  • Manage multiple projects and priorities effectively.
  • Track progress, dependencies, deadlines, and blockers.
  • Communicate issues proactively and recommend solutions.
  • Maintain documentation, checklists, and processes.
  • Perform final QA before considering work complete.

Must-Have Skills

  • 3–6 years of relevant web/digital experience.
  • Hands-on experience with WordPress and/or Shopify.
  • Strong understanding of responsive websites, usability, and website optimization.
  • Practical knowledge of SEO fundamentals.
  • Experience troubleshooting and maintaining websites.
  • Experience using modern AI tools as part of day-to-day work.
  • Strong research and problem-solving abilities.
  • Ability to work independently without requiring step-by-step instructions.
  • Good project coordination and time-management skills.
  • Strong attention to detail and QA mindset.
  • Good written and verbal communication skills.

Good to Have

Experience with some of the following is preferred, but we do not expect candidates to know everything:

  • Google Analytics / GA4
  • Google Search Console
  • HTML, CSS, JavaScript
  • Shopify Liquid
  • WooCommerce
  • Landing page optimization / CRO
  • Digital marketing
  • Google Ads / Meta Ads
  • Email marketing
  • Git / GitHub
  • APIs
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  • Zapier / Make / n8n
  • Canva or similar content/design tools

Who Will Succeed in This Role?

You will be a strong fit if you:

  • Enjoy working across different areas rather than specializing in only one.
  • Can take an objective and independently determine how to achieve it.
  • Are comfortable researching and learning unfamiliar tools or technologies.
  • Investigate problems before jumping to solutions.
  • Think beyond the exact task assigned and consider the overall business outcome.
  • Proactively identify issues and opportunities for improvement.
  • Use AI to work faster while applying your own judgment.
  • Take responsibility for the quality of the final output.
  • Are comfortable balancing websites, SEO, digital operations, AI, automation, and project coordination.

Selection Process

Shortlisted candidates may complete a 15–20 minute practical digital problem-solving assessment.

This is not primarily a coding test. The assessment will focus on problem-solving, independent thinking, website and digital awareness, AI usage, prioritization, quality control, learning ability, and ownership.

If you enjoy figuring things out, learning new tools, improving digital experiences, and using AI to work smarter, we'd love to hear from you.

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Job Description:

We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.

Responsibilities:

• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).

• Create, update, and optimise product catalogues including descriptions, images, and attributes.

• Ensure accurate pricing, inventory updates, and stock availability.

• Monitor order processing, returns, cancellations, and customer-related issues.

• Handle payment reconciliation, settlement tracking, and resolve discrepancies.

• Coordinate with internal teams for seamless order fulfilment and operations.

• Track performance metrics such as sales, returns, and listing health.

Qualifications & Skills Required:

• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).

• Strong understanding of catalogue management and backend workflows.

• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.

• Familiarity with payment reconciliation and settlement reports.

• Proficiency in MS Excel or Google Sheets.

• Good analytical and problem-solving skills.

• Excellent communication, coordination, and problem-solving skills.

• Ability to multitask and work in a fast-paced environment.

Read more
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About NapChief

NapChief is a fast-growing D2C kidswear brand. We sell through our own website (napchief.com) and all major marketplaces including Myntra, FirstCry, and Amazon. At Nap Chief, we're redefining kids' wear for a new generation of parents. We craft premium, super-soft clothing that kids love to wear and parents trust.Our mission is to empower the young generation and we are looking for you to join forces with us to conquer this mission. 


About the role

You will own the website business end-to-end: revenue, profitability (CM2), merchandising, conversion, retention, and the promotional calendar. Everything that determines whether napchief.com grows profitably sits with you. You operate it like your own store, working through a junior team and in partnership with the performance marketing lead.

Responsibilities

Revenue and P&L ownership


  • Own monthly and quarterly website revenue targets and CM2 (contribution margin) targets. Build the revenue plan: traffic × conversion × AOV × repeat rate, and manage every lever in it.
  • Report weekly on revenue performance, drivers, and corrective actions in the business review.


Merchandising and launches


  • Own the site merchandising calendar: new collection drops, product launches, collection pages, bestseller placement, and catalog presentation.
  • Plan launches for a seasonal kidswear line — winter-weight and summer-weight assortments, size runs, and gifting windows — jointly with the fashion buyer so demand plans are backed by inventory.
  • Own pricing and offer architecture on the website: bundles, sets, first-purchase offers, and price-point strategy.


Promotions and sale events


  • Own the full sale calendar: festive-season events, end-of-season sales, and campaign-led promotions.
  • Design promotion mechanics (tiered offers, bundles, category-level discounts) that deliver revenue spikes while protecting contribution margin — moving beyond blanket sitewide discounting.
  • Run each event end-to-end: stock planning with the buyer, site preparation, communication plan across email/WhatsApp/ads, live monitoring, and post-event P&L review.


Retention and CRM


  • Own the full repeat-purchase system: email, WhatsApp, and SMS marketing — segmentation, campaign calendar, and automated flows (welcome, post-purchase, replenishment/size-up, winback, abandoned checkout).
  • Own cohort retention and LTV: track repeat rates by cohort, diagnose drop-offs, and build programs that bring customers back as their kids grow into the next size.
  • Own the post-purchase experience on the website side: order communication, review collection, and the "how did you hear about us" survey program.


Conversion rate and AOV


  • Own funnel performance: landing pages, collection pages, PDPs, cart, and checkout. Run a continuous, prioritized testing program.
  • Own AOV programs: bundling, upsells, cross-sells, and free-shipping thresholds.
  • Own the Shopify tech stack: app selection, site speed, search and navigation, and theme-level improvements (directing developers/tools as needed).


Performance marketing partnership


  • Allocate acquisition budgets to the performance marketing manager based on the revenue plan; review return jointly every week. You are mutually accountable — their new-customer numbers feed your revenue targets.


Analytics and team


  • Maintain the website dashboard: conversion, AOV, repeat rate, cohorts, CM2 by category — the numbers leadership reviews weekly.
  • Manage and develop the junior team (marketing executives and performance associates), setting their weekly plans and reviewing output.

KPIs you own

  • Website revenue vs plan
  • CM2 (contribution margin) on website business
  • Conversion rate, AOV, repeat purchase rate / LTV
  • Sale-event revenue and margin outcomes

Requirements

  • 5-6 years in D2C with recent, hands-on revenue ownership — you have grown a store's numbers yourself, with results you can quantify and defend. "Worked at a D2C brand" in a coordination or support role does not qualify.
  • Fluency across the Shopify ecosystem: storefront, apps, analytics, and CRM/marketing tools (Klaviyo or equivalent email platform; WhatsApp marketing tools).
  • Strong analytical grounding: cohort analysis, funnel metrics, unit economics, and margin math are daily working tools for you.
  • Experience planning and running sale events with P&L accountability.
  • Experience getting work done through a junior team — this role is an enabler, not a solo contributor.
  • Background in a growing brand or startup environment, where targets moved and you moved with them.


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Kolkata
2 - 5 yrs
₹4L - ₹6.9L / yr
Digital Marketing
Shopify
skill iconGoogle Analytics
Marketing Strategy

Location: Kolkata

About the Role

Work directly with the founders to build and scale Vaayu's online business (Pretline Brand). Own the complete D2C growth engine—from customer acquisition and website conversion to retention and profitable revenue growth.

Key Responsibilities

  • Own Meta & Google Ads strategy, execution, and optimization.
  • Drive profitable customer acquisition and scale online revenue.
  • Improve website performance by working closely with the Shopify team on landing pages, product pages, and conversion optimization (CRO).
  • Build customer retention and repeat purchase strategies through CRM and remarketing.
  • Monitor and improve key business metrics including ROAS, CAC, MER, AOV, CVR, LTV, Repeat Purchase Rate, and Contribution Margin.
  • Collaborate with creative, content, and influencer teams to improve campaign performance and brand growth.
  • Identify growth opportunities through data analysis, testing, and experimentation.

What We're Looking For

  • 5–8 years of hands-on core D2C performance marketing experience.
  • Proven experience growing a fashion, lifestyle, beauty, or premium consumer D2C brand.
  • Strong expertise in Meta Ads, Google Ads, Shopify, conversion optimization, and retention marketing.
  • Deep understanding of the complete D2C growth funnel—from acquisition to repeat purchase.
  • High ownership, commercial mindset, and ability to execute in a fast-paced founder-led environment.


Read more
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