AI/ML Developer

The Office Administrator is responsible for handling daily administrative and office support activities to ensure smooth business operations. This role involves managing records, coordinating communication, and supporting different departments.

Key Responsibilities:

• Manage day-to-day office operations
• Maintain files, records, and documents (hard copy & digital)
• Handle incoming calls, emails, and visitors
• Prepare reports, letters, and official documents
• Maintain attendance, leave records, and employee details
• Coordinate meetings, schedules, and appointments
• Monitor office supplies and place orders when needed
• Coordinate with vendors and service providers
• Ensure office cleanliness and proper functioning

NOTE:

CANDIDATES ONLY FROM COIMBATORE.

We are seeking a highly skilled Angular Developer with 2-3 years of experience to join our dynamic development team. The ideal candidate should have hands-on experience in building and maintaining web applications using Angular, along with strong knowledge of JavaScript, TypeScript, and front-end technologies. You will work closely with other developers, designers, and backend teams to deliver high-quality, scalable applications.

What You will do

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills. Nice to have

Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID).

Location Remote - work from anywhere.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada. Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

Job description :

Looking for a passionate developer and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

• Design and develop new features using Full-stack development (Java/Spring/React/Angular/Mysql) for a cloud(AWS/others) and mobile product application in SOA/microservices architecture.
• Design awesome features and continuously improve them by exploring alternatives/technologies to make design improvements.
• Performance testing with Gatling (Scala).
• Work with CI/CD pipeline and tools (Docker, Ansible) to improve the build and deployment process.
• Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

• Good coding/problem-solving skills and interest in learning new things will be the key.
• Time/Training will be provided to learn new technologies/tools.
• 1 or more years of professional experience in building web/mobile applications using Java or similar technologies (C#, Ruby, Python, Elixir, NodeJS).
• Experience in Spring Framework or similar frameworks.
• Experience in any DB (SQL/noSQL)
• Any experience in front-end development using React/Vue/Angular/similar frameworks.
• Any experience with Java/similar testing frameworks (JUnit/Mocks etc).

• Develop detailed technical analysis and design specifications based on user stories.
• Collaborate heavily with fellow developers, designers, and analysts to solve problems.
• End-to-End Design and Development of cloud applications utilizing Service Fabric / Web API
• Develop complete front-end stack of projects using HTML/CSS and TypeScript with Angular.
• Integrate front-end UI with back-end services.
• Debug cross-browser compatibility issues.
• Ensure responsive implementation.

Critical Competencies / Leadership Anchors

• Builds strong commitment and promotes open dialogue.
• Defines success in terms of the entire team.
• Is action-oriented and has a strong sense of urgency.
• Uses logic and rigorous problem-solving skills to resolve difficult problems and drive effective solutions.
• Relentlessly customer-focused and dedicated to exceeding expectations of internal and external customers.
• Drives innovation to bring creative ideas to market.

Requirements

• Bachelor’s degree in computer science, engineering, or equivalent.
• 4+ years of experience developing dynamic, highly interactive user interfaces for the web.
• 4+ years of proven development experience using .NET/C# with a focus on Web API cloud applications
• 4 years experience with RESTful Web API and JSON
• Strong hands-on development with Single Page Applications with at least one year of experience focused on Angular Development
• Disciplined approach to testing and quality assurance.
• Experience with Git, Redux, Typescript, and Angular Material.
• Demonstrated ability to produce technical design documentation for assigned features and user stories.
• Strong drive to learn and produce beautiful code

Job Description :

- Good knowledge in C#

- Must have hands-on knowledge in ASP.NET MVC

- Must have worked on projects using AngluarJS or other versions in Angular

- Create a database using SQL Server preferably MS-SQL

- Development of software for US clients

- Good communication skills are must

- Must have good academic scores

Location Coimbatore, Tamil Nadu

Salary - 2,00,000 - 4,00,000 p.a.

Qualifications :

- 2-5 years of C#,MVC, angularjs development experience

- Experience in SQL Server

- Prior experience building customer-facing sites is strongly preferred

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!