Digital testing trainer

About the Role

We’re looking for an Elixir Developer who is passionate about building scalable, high performance backend systems. You’ll work closely with our engineering team to design, develop, and maintain reliable applications that power mission-critical systems.

Key Responsibilities

• Develop and maintain backend services using Elixir and Phoenix framework.

• Build scalable, fault-tolerant, and distributed systems.

• Integrate APIs, databases, and message queues for real-time applications.

• Optimize system performance and ensure low latency and high throughput.

• Collaborate with frontend, DevOps, and product teams to deliver seamless solutions.

• Write clean, maintainable, and testable code with proper documentation.

• Participate in code reviews, architectural discussions, and deployment automation.

Required Skills & Experience

• 2–4 years of hands-on experience in Elixir (or strong functional programming background).

• Experience with Phoenix, Ecto, and RESTful API development.

• Solid understanding of OTP (Open Telecom Platform) concepts like GenServer, Supervisors, etc.

• Proficiency in PostgreSQL, Redis, or similar databases.

• Familiarity with Docker, Kubernetes, or cloud platforms (AWS/GCP/Azure).

• Understanding of CI/CD pipelines, version control (Git), and agile development.

Good to Have

• Experience with microservices architecture or real-time data systems.

• Knowledge of GraphQL, LiveView, or PubSub.

• Exposure to performance profiling, observability, or monitoring tools.

Why Join Us?

• Work with a team that expects and delivers excellence.

• A culture where risk-taking is rewarded, and complacency is not.

• Limitless opportunities for growth—if you can handle the pace.

• A place where learning is currency, and outperformance is the only metric that matters.

• The opportunity to build systems that move markets, execute trades in microseconds, and redefine

fintech.

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

Engineering Manager – B2B SaaS  

Knowmax is the leading provider of Customer Experience Knowledge Management solutions, revolutionizing how CX knowledge is created, curated, and consumed. We're a fast-growing SaaS startup with a mission to make solving customer problems faster, smarter, and more accessible for employees and agents across global enterprises. 

We’re looking for an Engineering Manager to join our core team in Gurgaon and play a pivotal role in shaping the future of our enterprise platform. 

Who are we looking for? 

An experienced technologist with a strong engineering foundation, a sharp product mindset, and a knack for leading high-performance teams. If you have founding or early-stage startup experience, and enjoy building from the ground up, we’d love to meet you. 

What will you do? 

Provide technical direction and leadership across engineering projects and initiatives 

Lead end-to-end design, development, testing, deployment, and maintenance of our core SaaS platform 

Own engineering roadmaps, set technical goals, and translate product requirements into execution plans 

Ensure code quality with robust review processes, clean coding practices, and architectural best practices 

Mentor engineers, build a collaborative team culture, and grow technical leadership within the team 

Collaborate cross-functionally with Product, Design, QA, and DevOps 

Drive excellence in CI/CD pipelines, cloud architecture, and performance optimization 

Maintain regular tracking of project delivery, timelines, and risks 

Promote a culture of continuous learning, ownership, and innovation 

Skills & Competencies 

8–12 years of experience in software engineering with 5+ years of hands-on development 

2+ years leading engineering teams or managing projects in a B2B SaaS environment 

Proficiency in modern tech stacks – TypeScript, React/Next.js, Node/Nest.js 

Experience with PostgreSQL/MySQL and cloud infrastructure (AWS/OCI) 

Familiarity with Agile methodologies (Scrum/Kanban) 

Strong technical decision-making and people management skills 

Previous founder/founding team experience is a big plus 

You thrive in fast-paced, high-growth environments and are passionate about building great tech 

Why Knowmax? 

Be part of a core leadership team in a high-growth SaaS company 

Shape the tech stack, culture, and product direction from the ground up 

Work closely with passionate founders and cross-functional leaders 

Build a product that solves real-world problems for global enterprises 

If you're ready to drive impact, build world-class tech, and grow with a purpose-driven team—let’s talk. 

Position: UI/UX Designer

Experience: 3–8 years

Location: Mumbai ( Malad )

Company: Crayon Infotech Pvt. Ltd

Employment Type: Full-Time

About the Role

We are looking for a highly skilled UI/UX Designer who also brings strong product design experience. You’ll be working on mobile applications and complex web applications — not just marketing websites. This role is perfect for someone who can take ownership of end-to-end design and turn product ideas into beautiful, functional, and user-friendly digital experiences.

Key Responsibilities

• Collaborate with product managers and developers to define, design, and deliver product features.
• Translate complex business requirements into intuitive user interfaces.
• Create wireframes, user flows, mockups, and prototypes using tools like Figma, Sketch, or Adobe XD.
• Design for responsive web and mobile platforms.
• Conduct user research and usability testing to guide design decisions.
• Contribute to design systems and UI libraries.

Must-Have Skills

• 3–5 years of hands-on experience in UI/UX design.
• Strong portfolio of mobile app and/or web application UI (not just static websites).
• Solid grasp of product thinking, UX strategy, and user flows.
• Proficiency with Figma, Adobe XD, Sketch, or similar tools.
• Ability to think critically, solve problems, and iterate based on feedback.

If interested then kindly help us with the updated Resume & Updated Portfolio along with the following details.

Total Experience:

• Current Fixed CTC:
• Expected CTC:
• Notice Period:
• Current Location:
• Preferred Location:
• Do you have any current offers? If yes, please mention details:
• Reason for Change:
• Portfolio Link:

 Looking forward to your updated resume and the above details. Let me know if you have any questions!

Job Description:

Kapiva is seeking an experienced Graphic Designer to join our creative team. This role presents an exciting opportunity for a skilled individual with 2-3 years of experience in graphic design who is passionate about creating visually stunning designs that captivate audiences and drive engagement.

Responsibilities:

1. Collaborate with the marketing team to conceptualise and execute compelling designs for a wide range of marketing materials, including digital and print assets, social media graphics, email campaigns, advertisements, packaging, and promotional materials.

2. Lead the design process from concept to completion, translating marketing objectives and brand guidelines into visually impactful designs that effectively communicate key messages and enhance brand identity.

3. Utilise advanced graphic design software and tools, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), to produce high-quality designs with meticulous attention to detail and pixel-perfect accuracy.

4. Stay informed about industry trends, design best practices, and emerging technologies, continuously seeking opportunities to innovate and elevate the quality of design work produced by the team.

5. Manage multiple projects simultaneously, prioritise tasks effectively, and meet deadlines in a fast-paced, deadline-driven environment while maintaining a high standard of quality and creativity.

Requirements:

1. Bachelor's degree or equivalent in graphic design, visual communications, or related field.

2. 2-3 years of professional experience in graphic design, with a strong portfolio showcasing a diverse range of design projects and styles.

3. Proficiency in graphic design software, particularly Adobe Creative Suite (Photoshop, Illustrator, InDesign), and familiarity with video editing software (e.g., Adobe Premiere Pro, After Effects).

4. Excellent design skills, including a keen eye for typography, layout, composition, and colour theory, demonstrated through past work examples.

5. Strong conceptual thinking and problem-solving abilities, with the ability to translate abstract ideas into visually compelling designs that resonate with target audiences.

6. Effective communication and collaboration skills, with the ability to articulate design concepts and ideas clearly and work collaboratively with cross-functional teams.

7. Detail-oriented approach to work, with a commitment to delivering high-quality designs that meet project objectives and exceed client expectations.

About Us -

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Position – Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of accomplishment of successful customer service and management skills. Along with the team, you will be responsible for ensuring that the customer experience delivers the brand values. 

Duties & Responsibilities 

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions  
• Replenishing retail shelves as per store requirement  
• Managing store visual merchandising and managing customer billing and gift-wrapping 
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations  
• Maintaining a safe and healthy work environment  
• Following the cleaning and hygiene guidelines set by the store 

Candidate Qualifications & Skill Requirements 

• Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

Skills:-

Javascript, HTML, CSS, Angular.

Responsibilities: -

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to
front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and Front-end services for various business
processes.

• Developing high-performance applications by writing testable, reusable, and
efficient code.

• Implementing effective security protocols, data protection measures, and
storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as
preparing reports.

• Recommending and implementing improvements to processes and
technologies.

• Keeping informed of advancements in the field of Front-end development.

Required Skills and Professional Expertise:

• Bachelor's degree in computer science, information science, or similar.

• Proven hands-on- experience on Software Development.

• At least one year of experience in Angular js.

• Hands-on-experience in designing application using  Angular js, HTML, CSS, Javascript.

• Profound insights of Angular (Class loading, Memory Management,
Transaction Management etc.)

• Experience in developing Web applications using at least one popular web
framework (MVC)

• Experience with test-driven development.

• Superb interpersonal, communication, and collaboration skills.

• Exceptional analytical and problem-solving aptitude.

• Availability to resolve urgent web application issues outside of business hours.

• A minimum of 3 years experience as a Technical Lead in Java., Strong experience in design and implementation of high performing and highly scalable websites/applications
• Strong experience in Spring MVC framework and experience in design patterns, unit testing etc..
• Strong experience in AWS services such as EC2, Lambda, S3, ECS, API Gateway and using tools such as Terraform, Ansible
• Strong experience in Endeca, ATG and BCC, Solr, any Headless CMS
• Considerable experience in databases such as SQL Server/Mongo DB is an added advantage
• Good experience in JavaScript frameworks such as Angular/React/VueJS is an added advantage
• Experience in Adobe AEM is an added advantage
• Creative problem-solving skills and ability to effectively communicate and translate feedback, needs and solutions
• Excellent verbal and written communication skills required

• Provide strategic thinking and leadership pertaining in cloud technologies and building scalable websites
• Provide technical leadership and guidance internally to the team and externally to management
• Communicate effectively across all levels of the organization
• Collaborate within and across teams with strong teamwork orientation
• Help maintain a culture of high quality
• Showcasing excellent work ethic and strong sense of ownership of end result
• Understand the structured software development methodologies including design, development and testing in an Agile environment
• Follow all security practices and identify areas and processes where performance and scalability can be improved
• Make and justify recommendations for improvement., Participate in development of solutions in cases of new technology direction and/or proof of concepts
• Should translate business needs into technical solutions with Strong analytical, conceptual and technical skills
• Support the evaluation, selection, design, development and maintenance of the platforms.

• Java automation
• Automation Testing
• BDD/Cucumber framework for UI and RestAPI testing using Maven
• Responsible for End to end CI/CD setup and maintenance.
• Designing the CI/CD architecture & building pipelines
• Support in defining the Three-tier architecture.
• Should have good knowledge in Testing Strategies
• Handle the Monolith and modern application.

Secondary:

• To lead DevOps activities in the team.
• Lead the upskill program within the team
• Train the team on the required technologies
• Coordination with different IT stakeholders as and when needed
• Suggestion and Implementation of further toolchains towards DevOps and GitOps
• Responsible to train the peer colleagues

Skills:

• Good hands-on experience in Java
• Automation Testing tools like selenium, LeanFT, etc.
• Should have implemented BDD/Cucumber framework for UI and RestAPI testing.
• Should have working experience with build management tools like Maven, Gradle, Ant, etc.
• Responsible for End to end CI/CD setup and maintenance.
• Should have written the pipeline in Jenkins e.g. scripted pipelines.
• Support in defining the Three-tier architecture.
• Should have good knowledge in Testing Strategies
• Handle the Monolith and modern application.
• Should have executed automation tests using Docker containers (selenium as the grid)
• Knowledge of containerization
• Hands-on Kubernetes experience would b
• Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
• Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).

Good to have:

• Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
• Experience with log management tools (e.g. ELK/EFK stack, Azure monitor, or similar).
• Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
• Experience with Open Liberty, JBoss, etc.
• Hands-on experience with multiple database products like IBM DB2, PostgreSQL, etc.
• Writing automation scripts in Unix shell, Perl, etc. would be preferred
• Application development/automation experience using Python would an added advantage
• Brownie points for having:

Certifications:

• Certified DevOps engineer
• Azure Admin / Solution Architect
• Certified Kubernetes Administrator (CKA)