Digital Support Executive

🚀 Hiring: MIS Executive (CA | Power BI Expert) – Andheri East

💼 Company Industry: Financial Services (CFO Services for clients across Manufacturing, Retail, FMCG, Pharma company with approx 150 Cr. Turnover & more)

📍 Location: Client Site – Andheri East, Mumbai

🕒 Timings: 10 AM – 7 PM | 6 Days

Role Overview

We are looking for a detail-oriented MIS Executive with a flair for data visualization & financial reporting. The ideal candidate will be a CA with strong analytical skills, hands-on experience in Power BI, and the ability to transform complex financial/operational data into actionable insights.

Key Responsibilities

Develop & maintain MIS reports & dashboards for management review.

Collect, consolidate & analyze data to generate insights for business decisions.

Automate reports & streamline processes using Power BI & Excel.

Support teams with ad-hoc analysis & data visualization.

Ensure accuracy, consistency & timeliness of all reports.

Qualifications & Skills

✔ Chartered Accountant (CA) with 1–2 years’ experience

✔ Expertise in Power BI (mandatory) & Advanced Excel

✔ Strong knowledge of financial reporting & data analysis

✔ Excellent communication & presentation skills

✔ Detail-oriented & deadline-driven

Skills Required: Java, HTML , CSS ,Angular,Springboot

Job Requirements:

• Experience in Core Java and J2EE

• Good hands-on experience in working with Spring, Hibernate Frameworks.

• Should have working experience on Web Services, and Database design.

• Working knowledge of HTML 5 ReactJS is needed.

• Knowledge in NOSQL databases and analytics will be an advantage.

• Analyze, Design & develop features in product

• Code review of team members/peers

Who are we?  

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users. 

“Hustle Mode ON” is something we live by.

We are looking for an experienced Salesforce Developer to join our team. The ideal candidate should have 4 to 6 years of hands-on experience in developing and deploying custom solutions on the Salesforce platform.

Responsibilities:

• Design and develop custom solutions on the Salesforce platform (Sales Cloud and Service Cloud)
• Work closely with stakeholders to understand their requirements and translate them into technical solutions
• Develop, test and deploy custom code using Apex, VisualForce, Lightning components, Triggers and workflows
• Collaborate with the team to create and maintain technical documentation
• Ensure that all custom solutions are aligned with best practices, standards and the Salesforce platform roadmap
• Monitor and maintain the stability and performance of the Salesforce environment
• Stay current with new Salesforce releases, features, and tools

Requirements:

• 3 to 7 years of experience as a Salesforce Developer
• Strong knowledge of Salesforce Sales Cloud and Service Cloud
• Proficient in Apex, VisualForce, and Lightning components
• Experience with Salesforce data migration and integration
• Strong understanding of Agile development methodologies
• Ability to effectively communicate with stakeholders and team members
• Salesforce Certified Platform Developer I and II (preferred)
• Having Salesforce CPQ knowledge is strongly preferred

Why Whatfix?

• Stellar Growth
• YoY revenue growth of over 300%
• Doubled the workforce in 2021
• Raised $140 million to date 
• Tripled the valuation since 2020
• Listed #143 fastest-growing company in North America 2021 as per Deloitte Technology Fast 500™
• Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list 
• Top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco 
• Recognized by Gartner as a Global Market Leader in the digital adoption space
• Unique Exposure
• With 80% revenue getting generated from outside India and several Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. 
• Customers at the heart of everything 
• Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 97% CSAT score over the last two years - 21% higher than the Software Industry average. 
• Gartner Peer Insights rated Whatfix 4.7/5, and G2 Crowd Reviews rated the company 4.6/5. Recognized as “Top Rated” by TrustRadius. 
• Enjoy several accolades from Stevies, Golden Bridge Awards, CXA and Globee Awards for excellence in customer support
• Whatfixers comes first
• Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures based on 
• Glassdoor rating of 4.5% 
• 99% approval rate of the CEO
• 2022 Best Tech Startups in San Jose by The Tech Tribune 
• LinkedIn - Top 5 startups to Work For in 2020! 
• Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience 

Trusted by our investors:

• SoftBank Vision Fund2 
• Sequoia Capital India 
• Dragoneer Investment Group 
• F-Prime Capital 
• Stellaris Venture Partners
• Cisco Investments 
• Eight Roads Ventures 
• Helion Ventures

Note: 

• We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values like - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it; 
• We are an equal opportunity employer and value diverse people because of and not despite the differences. We do not discriminate based on race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status

Job Specification: (Education, training and experience)
• Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics,
or related field
• 2-4 years of experience with MVC, Entity Framework, JSON and responsive design
using Bootstrap
• 2-4 years of experience with Transact SQL with working knowledge of SQL Server
development
• 2+ years of experience with REST Services
• Develop mobile application using Xamarin, and Xamarin Forms
• 2+ years of experience with JavaScript, jQuery, Angular or other similar technologies
Experience with Azure PaaS is a plus
• Experience with unit testing (nUnit) is a plus
• Basic knowledge of Azure DevOps and Git Repos
• Experience working within Agile/SCRUM methodologies a plus
Competencies / Skills:
• 2-4 years overall IT/Software development experience
• 2+ years of full Software Development Life Cycle (SDLC) experience
• Minimum 2 years of recent experience programming C#, ASP.NET, Xamarin, and a
working knowledge of Visual Studio 2019/2022 IDE
• Strong results orientation: ability to set/hit timelines and work within a global, team
environment
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills

Roles and Responsibilities:

• Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#(.Net ),ASP.net ,MVC.
• Proficient in working with Microsoft SQL Server
• Strong logical, analytical, and problem-solving skills
• Strong background in building web applications
• Excellent communication skills
• Nice to have Angular.

Perks and Benefits

• Excellent Salary structure & Performance-based interim hikes.
• Corporate Group Medical Health Insurance for Employees.
• Employee friendly Corporate Work culture.

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular Latest Versions 

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

We are looking for an SEO Specialist to coordinate SEO efforts, including onsite and offsite optimization and keyword expansion research. 

We are looking for an analytical and perceptive professional who is a skilled communicator and able to collaborate with various teams. Current knowledge of SEO practices and techniques is essential to this role.

Your goal will be to ensure that content is search-engine friendly and optimized to increase our company’s profitability.

Responsibilities

• Develop and execute successful SEO strategies
• Manage a team of SEO Specialists
• Conduct keyword research to guide content teams
• Review technical SEO issues and recommend fixes
• Optimize website content, landing pages and paid search copy
• Direct off-page optimization projects (e.g. link-building)
• Collect data and report on traffic, rankings and other SEO aspects
• Work with social media and PPC teams to optimize campaigns
• Keep abreast of SEO and integrated marketing trends

Requirements

• Proven experience as SEO Manager, SEM Manager or similar role
• Knowledge of standard and current SEO practices
• Knowledge of HTML/CSS
• Experience with SEO reporting
• Familiarity with relevant tools (e.g. Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends)
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude