Digital Support Executive

We are seeking a strong ASP.NET MVC / C# Developer to join our team and work directly with our UK-based client. The role requires not just technical depth but also excellent communication skills, independence, and leadership qualities. You will be working closely with the client on a near-daily basis, understanding requirements, proposing solutions, and delivering high-quality software. 

Key Responsibilities ● Develop, maintain, and enhance applications built on ASP.NET MVC, C#, and SQL Server. ● Work on specific UI workflows that use ReactFlow (ReactJS). ● Collaborate with UK clients daily to gather requirements and provide updates. ● Write clean, scalable, and maintainable code with strong attention to quality. ● Take ownership of features, work independently, and deliver within deadlines. ● Gradually take a leadership role in guiding best practices and mentoring peers.

Required Skills ● C# / ASP.NET MVC: Strong hands-on experience. ● SQL Server: Solid understanding of relational databases and writing optimized queries. ● Communication: Strong English speaking and writing skills, confidence in client-facing interactions. ● Independence: Ability to work without continuous hand-holding. ● Personality: Outgoing, proactive, and able to naturally emerge as a leader.

Nice to Have ● ReactJS experience, especially with ReactFlow. ● Exposure to Agile/Scrum practices. 

Hardly are we searching for professionals with experience in the travel and tourism industry alone.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

While screening the profile make sure candidates should be from B2B and B2C SaaS-based companies or startup but not from Ed-tech

We are on a mission to digitize millions of Indian SMEs so they can grow better. At TranZact, it all begins with a WE, including this description :) We all take culture very seriously as we believe whether we build it or not, Culture will happen. So why not create what we love, together! Technology is our backbone and hence for us, Technology is by far the best way to solve any problem! The problem that we are solving is a complex one because we know that it will impact the lives of each and every Indian SME. That's why the folks who work at TranZact are insanely driven towards creating value for SME businesses and helping them Go Digital.

Job Description

Responsibilities

Making conversation with the prospective SME business owners and moving them to a product demonstration Collaborate with all internal and external teams and perform troubleshooting on all client issues and ensure timely resolution. Close sales with qualified leads to generate new business and ensure the client’s needs are met Encourage potential clients to buy premium products and close the best possible deal Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition goals are met Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our organisation unique

Responsibilities

MBA graduates preferred 2+ years of relevant experience as a business development executive Strong problem identification and objections resolution skills Tech-savvy with the ability to make complex technical matters easy- to understand even for nontechnical people Excellent phone and cold calling skills. Excellent verbal and written communication skills Ability to multitask, prioritize, and manage time effectively Experience of working in a fast-growing unstructured startup environment In-depth experience of market research in SME SaaS-tech or SMB segments is preferred

Why you will love Tranzact

Be a part of the journey to take a Series A startup to IPO Build world class products that will have an impact on the lives of millions Work with a world-class, industry-leading team of engineers, product guys and growth Learn from great mentors and industry leaders.We have an agreement with our AngelInvestors that they will help us build & grow our product & company. Ifrequired, ourteam members can work from their office to learn from them Competitive salary and attractive ESOPs Employee health insurance covered by us

🛎 CTC:

₹8,00,000 to ₹10,00,000

🚊 Location:

Mumbai (On-site)

👴 Experience:

2-6 Years

🔍 Notice Period:

Upto 30 Days

🔑

Sample CVs

✅ Must Have

MBA graduates preferred 2+ years of relevant experience as a business development executive

Strong problem identification and objections resolution skills Tech-savvy with the ability to make complex technical matters easy- to understand even for nontechnical people

Excellent phone and cold calling skills. Excellent verbal and written communication skills Ability to multitask, prioritize, and manage time effectively

Experience of working in a fast-growing unstructured startup environment In-depth experience of market research in SME SaaS-tech or SMB segments is preferred

👍 Good to Have

Zendesk and Fresh Desk experience

Product/SAAS/SME/SMB sales Background

🎯 Target Companies

Ok Credit

Khatabook

Testbook

Pagarbook

Flowbiz

Shiprocket

LendingKart

Razorpay

Paytm

Coverfox

Upgrad

Cleartax

Small Case

Udaan

Moglix

Dukaan

Dream 11

❌ Strictly Avoid

Candidates who are in their late 30s since the workforce of this company is young and they should be able to fit the culture.

30+ days of the notice period.

Don't consider the candidates from Byju's or Whitehat Junior.

Ignore the candidates from the Ed-Tech industry, who have completely worked with the ed-tech companies

Additional Hacks

There will be 5 rounds of interviews for this role

Client Screening

Aptitude

Discussion with the department head

Problem-solving round

Fitment discussion with the CEO

While screening the profile make sure candidates should be from B2B and B2C SaaS-based companies or startup but not from Ed-tech

Job Description - 221135

Cloudera is looking for a highly experienced software engineer with strong expertise in Java development and a specialty in platform architecture to join the Cloudera Lens team.

Cloudera Lens is a high-fidelity, context-rich, and fully correlated self-service observability & optimization tool that analyzes the state and wellness of a customer’s environments and empowers them to proactively discover and address unknown unknowns in their data, scale operations without compromising on performance or costs, and expedite remediation of issues.

As a Java engineer, you will be working in a team of engineers led by an Engineering Manager, collaborating with other engineers and stakeholders in India, United States, and other countries around the globe.

Responsibilities:

• Lead, architecture, design, and implementation of key aspects of the Cloudera Lens data collection, data analytics, data correlations, and recommendations.

• Work with product management, engineering, UX, and documentation teams to deliver high-quality products.
• Interact with partners and customers to help define roadmap and shape the technology.
• Empower team members to deliver high-quality software at a fast pace.

Requirements:

• Proven track record of performance.
• Passionate about software engineering. Clean coding habits, attention to detail, and focus on quality and testability.

• Strong software engineering skills: object-oriented design, data structures, algorithms.
• Experience with containerization orchestration technologies: Kubernetes, Docker.
• Deep knowledge of system architecture, including process, memory, storage, and network management is highly desired.
• Experience with the following: Java, concurrent programming, and related areas.
• Experience with Java memory management, performance tuning and scaling
• Experience in building horizontally scalable products handling multi-terabyte datasets is desirable.
• Experience with relational and non-relational databases: PostgreSQL, Amazon S3.
• Strong oral and written communication skills in English.

Advantageous To Have:

• Experience in building enterprise-grade cloud products.
• Experience with building/using cross-functional observability products.
• BS or MS in computer science.
• Cloud experience: AWS, Azure, GCP.
• Python, Linux, Micro Services experience.

Please find the JD below.

2   One Order framework and APIs, BADI Implementation, Implicit & Explicit enhancements, User exits, Customer Exits ,BSP Component Enhancement, GeniL and BOL Programming

3   ABAP Programming skills,  RICEFW elements, OOPS ABAP, Debugging skill

4   Abap interface using Web services, Configurations in SOAMANAGER, Basic understanding of XML

5   CRM Web UI Designing and Developments, AET tool, SQVI query

6   UI Framework & Configuration including Business Roles, Navigation Bar Profiles, Navigation Links

7   Experience on Smart Forms & mail forms and Develop/enhance smart forms

8   Knowledge on SolMan is preferable

Interview date F2F only on 1^st August 2019