TL- Business Development

A Telesales Representative job description typically involves making outbound calls to potential and existing customers to promote products or services, building relationships, and ultimately closing sales. They are responsible for meeting sales targets, handling customer inquiries, and providing excellent customer service over the phone. 

Here's a more detailed breakdown of the responsibilities and skills involved:

Responsibilities:

• Outbound Calling: Contacting potential and existing customers to present products or services, often using sales scripts. 
• Sales Target Achievement: Meeting or exceeding individual and team sales quotas. 
• Customer Relationship Management: Building rapport with customers, understanding their needs, and providing solutions to encourage repeat business. 
• Product Knowledge: Developing a comprehensive understanding of the company's products and services to effectively address customer inquiries. 
• Lead Generation: Identifying and qualifying potential leads for the sales team. 
• Order Processing: Accurately processing customer orders and ensuring timely delivery. 
• Customer Service: Addressing customer inquiries, resolving complaints, and providing support. 
• Record Keeping: Maintaining accurate records of calls, sales, and customer information. 
• Collaboration: Working with other members of the sales team to achieve overall sales goals and strategies. 
• Market Research: Staying informed about industry trends, competitors, and customer feedback. 

Required Skills:

• Communication Skills: Excellent verbal communication, active listening, and persuasive skills. 
• Interpersonal Skills: Ability to build rapport, empathize with customers, and create positive relationships. 
• Sales Skills: Ability to identify customer needs, present solutions, and close sales. 
• Negotiation Skills: Ability to handle objections and resolve customer issues. 
• Time Management: Ability to manage a high volume of calls and prioritize tasks effectively. 
• Resilience: Ability to handle rejection and maintain a positive attitude. 
• Product Knowledge: Understanding of the products or services being offered. 
• CRM Proficiency: Familiarity with customer relationship management (CRM) software. 
• Technical Skills: Proficiency in using phone systems and other relevant

Role - Digital Marketing Manager

About Company -

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Job description -

1. Design, maintain, and supply content for the organization's website

2. Formulate strategies to build lasting digital connection with customers

3. Monitor company presence on social media

4. Launch advertisements to increase brand awareness

5. Plan, monitor & execute social media activities on channels like Facebook, Instagram, Linkedin, Twitter, etc.

6. Run ads on Facebook, Instagram, Google, and other similar channels. 

7.Be actively involved in SEO efforts (keyword, image optimisation etc.)

Minimum experience - 2 years  

We are a thriving software development agency seeking a skilled Sales and Lead Generation Specialist to help us expand our business on Upwork and Fiverr. Your primary role will be to generate new sales leads, manage our profiles, and write engaging content to attract potential clients.

Key Responsibilities:

• Generate sales and leads by effectively utilizing Upwork and Fiverr.

• Manage and enhance our profiles on both platforms to increase visibility.

• Create compelling content for our profiles, highlighting our services and success stories.

• Communicate with potential clients to understand their needs and propose suitable marketing solutions.

• Stay updated with platform trends to maximize opportunities for lead generation.

Requirements:

• Proven experience in sales and lead generation, specifically on Upwork and Fiverr.

• Strong content creation and management skills.

• Excellent communication and negotiation skills.

• Familiarity with the IT industry.

What We Offer:

• Opportunity to work with a dynamic software development agency with a wide scope of projects.

• A low monthly fixed retainer cost with the potential for high commissions. We offer up to 20% commission on all business received from Fiverr and Upwork, depending on the size and scope of the work.

• A supportive and collaborative work environment.

We are looking for someone who is enthusiastic, results-driven, and has a keen eye for identifying and seizing business opportunities. If you are ready to contribute to our growth and thrive in a fast-paced, exciting environment, we would love to hear from you!

SAP HYBRIS

Skill Set:

• SAP Hybris platform with 3 -10  years of IT experience and  min of 4 years of experience in leading SAP Hybris based projects.
• Hands on experience in understanding complex eCommerce challenges / problems and provide innovative solutions & design to solve them.
• Mentors team members and should be able to pass on solutions / design to junior team members while fascinating them in delivering complex deliverables
• Excellent knowledge and experience in building scalable, flexible, robust and efficient ecommerce applications using SAP Hybris ecommerce  platform
• Architecture, design & develop full stack modules and components for eCommerce applications.
• Good working knowledge on integrations such as Data Hub, payment, SAP, web services, y2y sync etc
• Migration experience is desirable
• Deliver code on time and quality expectations
• Experience on code review and unit testing
• Certification in SAP Hybris is a plus
• Knowledge of any additional technologies such as Groovy,  SAP ECC ERP application integrations
• Familiar in estimation techniques and execution plan
• Experience in Agile / Scrum based software development methodology

• Positive personality
• Excellent communication skills
• Fluency in English