Digital Marketing Intern

Job Details:

• Role: Senior Staff Engineer, AI,LLM
• Experience: 7-9 Years
• Employment Type: Full-time
• Work Mode: Gurugram (Hybrid)

REQUIREMENTS:

• Strong experience in AI/ML Engineering and Generative AI solution development.

• Hands-on expertise in Python development for AI/ML applications and scalable AI services (Must Have).

• Strong experience with GCP and Vertex AI, including model deployment, pipelines, and AI services (Must Have).

• Deep understanding of LLMs, Foundation Models, embeddings, prompt engineering, and RAG architectures (Must Have).

• Hands-on experience building Agentic Workflows and AI Agents (Must Have).

• Experience with Vector Search, AI security, governance, and responsible AI practices.

• Strong knowledge of MLOps, CI/CD, automated testing, and Infrastructure as Code.

• Experience with observability, monitoring, logging, and tracing for AI systems.

• Strong understanding of APIs, microservices, and cloud-native architectures.

• Excellent problem-solving, communication, and stakeholder management skills.

RESPONSIBILITIES:

• Design, build, and deploy production-grade Generative AI and Agentic AI solutions using GCP and Vertex AI.

• Develop AI Agents, Agentic Workflows, and RAG-based solutions leveraging enterprise data sources.

• Design secure, scalable, and reliable AI architectures aligned with business requirements.

• Build and maintain AI platforms, APIs, and reusable AI components.

• Implement AI security, governance, monitoring, observability, and performance optimization practices.

• Establish and manage CI/CD pipelines and MLOps processes for AI solutions.

• Design and execute AI testing, evaluation, and quality assurance strategies.

• Collaborate with Product, Engineering, and Data Science teams to deliver AI-powered solutions.

• Develop high-quality Python code and participate in code reviews and architecture discussions.

• Research emerging AI technologies and drive continuous improvement and innovation.

• Troubleshoot production issues and provide technical leadership and mentoring.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields,

CRM Application Support Engineer

1. Position Summary

We are looking for a skilled CRM Application Support Engineer to provide L1/L2 application support and assist with enhancements across our enterprise CRM ecosystem comprising Microsoft Dynamics 365, Azure cloud services, Sitefinity CMS, and IVR/Chat platforms. The role involves handling day-to-day user tickets, monitoring system health, executing routine maintenance tasks, and supporting the Senior Specialist in delivering change requests and platform improvements.

This role supports Australia-based operations during extended business hours (0800–2000 AEST, Monday through Friday) on a rotational basis with the Senior Specialist, with weekend on-call availability for critical incidents.

2. Key Responsibilities

A. Microsoft Dynamics 365 (D365) Support

• Handle L1/L2 user issues and tickets on D365, performing initial diagnosis, troubleshooting, and resolution within SLA timelines.
• Assist in implementing enhancement requests and change requests under the guidance of the Senior Specialist.
• Monitor Power BI report health and escalate data discrepancies or report failures for resolution.
• Troubleshoot basic Unified Service Desk (USD) user issues and configuration queries.
• Log and track support tickets with Microsoft for product-level issues, following up to ensure timely resolution.
• Execute sample data migration tasks for UAT testing under defined procedures and quality checklists.
• Support quarterly Data Quality Analysis by running data extraction scripts, compiling reports, and flagging anomalies.
• Monitor scheduled jobs (workflows, batch processes) and take corrective action or escalate failures as per runbook procedures.
• Assist in POC development and survey configuration activities within D365.

B. Azure Portal Support

• Monitor Azure Web Jobs for execution status and troubleshoot failures using logs and diagnostics.
• Support API and Logic Apps operations by monitoring execution history, identifying errors, and implementing fixes for known issues.
• Execute routine SQL Database maintenance tasks including backup verification, index rebuilds, and basic query troubleshooting.
• Monitor Azure App Service health metrics, restart services when needed, and escalate persistent issues.
• Assist in preparing resource consumption reports and validating Azure billing data.
• Log support requests with Microsoft Azure support and provide required diagnostic information.

C. Sitefinity CMS & Portal Support

• Provide first-line support for Sitefinity portal issues including chat functionality, content display, and user access problems.
• Assist with CRM portal connector licensing renewals and re-synchronization processes.
• Implement minor Sitefinity admin configuration changes as directed (user roles, content updates, widget configurations).
• Coordinate with Sitefinity vendor support for bug reports and product issue escalation.
• Perform routine Sitefinity database checks and maintenance tasks.

D. IVR & Chat Support

• Provide first-line troubleshooting for IVR issues impacting CRM integrations and customer-facing call flows.
• Assist in implementing CRs and enhancements to IVR/Chat configurations as they relate to CRM workflows.
• Coordinate with the Live-Assist support team on issue escalation, providing detailed diagnostic information.

E. Change Request Support

• Support the delivery of Change Requests (CRs) by executing assigned development, testing, and deployment tasks.
• Maintain accurate time logs and effort tracking for CR work within the engagement model.
• Assist in preparing CR documentation including technical design notes, test cases, and deployment checklists.

F. Operational Duties

• Provide rotational shift coverage within the 0800–2000 AEST operational window.
• Maintain and update technical documentation including runbooks, known-issue databases, and resolution logs.
• Participate in knowledge transfer sessions and cross-training activities to ensure team redundancy.
• Contribute to weekly/monthly operational reporting on ticket volumes, resolution metrics, and system health.

3. Required Qualifications & Skills

Education

• Bachelor’s degree in Computer Science, Information Technology, or equivalent.

Technical Skills

• 2–5 years of experience in Microsoft Dynamics 365 CRM support including entity customization, workflows, business rules, and basic plugin troubleshooting.
• Familiarity with Azure Portal services including Web Jobs, Logic Apps, App Services, and Azure SQL Database.
• Basic to intermediate Power BI skills for report monitoring and troubleshooting.
• Working knowledge of SQL for writing queries, analyzing data, and basic performance troubleshooting.
• Exposure to Sitefinity CMS or similar content management systems.
• Basic understanding of IVR and chat platforms and their integration with CRM systems.
• Experience with ITSM tools (ServiceNow, Jira, or similar) for ticket logging and tracking.
• Understanding of ITIL concepts for incident and problem management.

Soft Skills

• Strong attention to detail and systematic approach to issue diagnosis and resolution.
• Good written and verbal communication skills for ticket documentation and client interactions.
• Ability to work in a shift-based model and manage priorities across multiple technology domains.
• Team player with a willingness to learn, take ownership, and support senior team members.
• Proactive in identifying recurring issues and suggesting preventive measures.

4. Preferred Qualifications

• Microsoft Certified: Power Platform Fundamentals (PL-900) or Dynamics 365 Fundamentals (MB-910).
• Microsoft Certified: Azure Fundamentals (AZ-900).
• ITIL v4 Foundation certification.
• Prior experience in application support for clients in the APAC or Australian time zone.
• Familiarity with DevOps tools and CI/CD pipelines for CRM deployments.

5. Key Performance Indicators (KPIs)

• First-call resolution rate and adherence to L1/L2 ticket SLAs.
• Accuracy and timeliness of ticket documentation and escalation.
• Reliability of monitoring activities (scheduled jobs, Azure services, portal health).
• Quality of support provided for CR delivery tasks.
• Client feedback and responsiveness scores.
• Effective utilization within the monthly engagement framework.

The Product Manager will play a pivotal role in shaping and executing strategic initiatives and product innovations and development within the CarTrade Tech Labs . This position requires an entrepreneurial mindset, a passion for emerging technologies, and the ability to drive ideas from conception to implementation by working together with various stakeholders including engineering, marketing, sales and external customers. The role will rely deeply on leveraging Artificial Intelligence (AI) and Generative AI capabilities to unlock new product opportunities and features, improve decision-making, and drive innovation-led growth.

Job Location- Mumbai

Mode of work - Work from office

Key Responsibilities

● Be a part of the product development life cycle for certain defined products.

● Conduct comprehensive market analysis, competitive benchmarking, and user research to inform product strategy.

● Develop and clearly communicate product roadmaps, strategic objectives, and growth opportunities.

● Collaborate closely with technical, design, and business teams to build, test, and launch new products and services.

● Identify and nurture strategic partnerships and alliances to accelerate innovation and enhance market positioning.

● Define and track success metrics, analyze performance data, and adapt strategies based on data-driven insights.

● Champion a culture of experimentation, agile execution, and continuous learning within the Lab.

● Identify opportunities to integrate AI/ML and Generative AI solutions into products, workflows, and strategic initiatives.

● Work with engineering and data teams to conceptualize, evaluate, and scale AI-driven product features and automation use cases.

● Stay updated on emerging AI trends, LLM ecosystems, and applied AI innovations to inform product strategy and competitive positioning.

● Drive experimentation using AI-enabled tools for user insights, personalization, automation, and operational efficiency.

Qualifications

● Post graduate degree in Business, Engineering, Computer Science, or related fields.

● 3+ years of experience either in Product Management .

● Strong analytical skills and familiarity with market research methodologies.

● Exceptional communication and stakeholder management skills, with the ability to influence cross-functional teams.

● Passion for technology trends and familiarity with agile product development methodologies.

● Hands-on Experience in product management is required.

● Exposure to AI/ML, Generative AI, or data-driven product initiatives, either through product development, strategy projects, or experimentation.

● Understanding of AI product lifecycle concepts such as model evaluation, experimentation, data feedback loops, or AI-enabled user experiences is a strong plus.

● Familiarity with AI tools, LLM-based applications, analytics platforms, or AI-assisted decision-making frameworks will be advantageous.

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our AI team is at the forefront of leveraging cutting-edge technologies to enhance

vendor onboarding, compliance, and risk analysis.

We are looking for an Associate Product Manager (APM) to join our AI product team. This role

will be instrumental in shaping AI-driven features and integrations, working at the intersection of

AI, UX, and product strategy. The APM will report directly to a Senior Product Manager and

collaborate closely with engineering, design, and sales teams to bring innovative AI solutions to

life.

What You'll Do:

• Own & manage specific AI product features and sub-initiatives across multiple projects, gaining cross-product knowledge.
• Gather and prioritize product and customer requirements to ensure we are solving real business problems with AI.
• Collaborate with stakeholders to define product vision, prioritize, and break it down into execution phases.
• Work closely with engineering & design teams to deliver high-quality AI-driven features.
• Monitor & report on product performance, leveraging insights from OpenPanel and other analytics tools.
• Solve complex problems with structured thinking and propose actionable, detailed solutions.
• Leverage data to drive decisions and refine product strategy.
• Gather market insights and understand customer pain points via research and engaging
• with clients, prospects, sales, and marketing.

What We're Looking For

At Certa, AI PMs are hands-on builders. You will design, prototype, and ship AI-powered pipelines for products. We're looking for someone who can think like a PM and build like an engineer.

Must-Have Skills

• Hands-on experience building and shipping AI pipelines end-to-end.
• Strong working knowledge of AI concepts - LLMs, generative AI, prompt engineering, agentic workflows, and vector databases.
• Ability to move from idea to working prototype quickly, with a bias toward iteration over perfection.
• Ability to identify opportunities where AI can drive efficiency and innovation.
• Excellent collaboration and communication skills (written and verbal), with a proactive approach to working with engineering, design, and sales teams.
• 1–3 years of experience in product management, AI/tech products, or a related field.

Nice-to-Have Skills

• Hands-on experience with n8n, Langflow, or similar AI automation tools.
• Experience working in automation contexts - industrial, business process, or workflow automation.
• Prior experience in software development or programming.
• Active interest in the latest AI developments and research.
• Prior experience in B2B SaaS.

Company Description

We are a leading technology and design company that stays ahead of the curve, with over a decade of experience and 400+ successful projects, we offer business-to-business solutions that create engaging digital experiences for large enterprises across industries. Our solutions are built on development expertise, design thinking, and innovative technologies. We follow an agile methodology to deliver exceptional user experiences. Our creative solutions not only look amazing but also produce measurable results.

Our team of experts in development, design, and technology possess diverse skill sets, including UX/UI design, quality engineering, JavaScript frameworks, content strategy, branding, AI and machine learning, and product engineering.

We believe in the pursuit of excellence, building strong partnerships, taking ownership of our work, and embracing feedback every step of the way. We prioritize the personal and professional success and well-being of our team members, and our culture is centered around purposefully connecting design, code, and people to make a meaningful impact across the world 🌎

Join us https://www.qed42.com/careers

Job Description

What you will be doing :

• Building high-performance mobile apps with React Native.
• Responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
• Building a product that is a highly collaborative effort
• Collaborate with cross-functional teams (.e.g. Backend, Product Manager and UX Designer) to define design and ship new features
• Mentor other developers
• Ensure the performance, quality and responsiveness of the applications

What we are looking for:

• 4-7 years of relevant experience in React-Native
• Hands-on experience in the full life cycle of Android or iOS application development and
• Hand on experience in React-Native.
• Experience with third-party libraries and APIs.
• Hands-on experience of creating mobile app GUI
• Strong knowledge of product development life cycle and mobile app deployments
• Knowledge of version control (Git) and coding best practices
• Minimum 2 Live mobile applications on Playstore to showcase.

Qualifications

• UG: BCA in Computers, B.Tech/B.E or any relevant specialization
• PG: MCA, M.Tech

Additional Information

What you will get:

• An open and collaborative work environment where you will be respected, challenged, and valued for your merits.
• Strong leadership and mentorship, a clear career path, and a supportive environment.
• A company that is proud of the quality of its work and invested in your personal development & well-being.
• A team that respects openness, does its job well, values customers, and plays fairly.
• Individuals who are fun to work with are invested in each other's growth and take their values seriously.
• Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
• Competitive salary, incentives, insurance, and other perks.
• An online portfolio showing multi-platform, standout work.

Data Scientist

Requirements

● B.Tech/Masters in Mathematics, Statistics, Computer Science or another
quantitative field
● 2-3+ years of work experience in ML domain ( 2-5 years experience )
● Hands-on coding experience in Python
● Experience in machine learning techniques such as Regression, Classification,
Predictive modeling, Clustering, Deep Learning stack, NLP
● Working knowledge of Tensorflow/PyTorch

Optional Add-ons-

● Experience with distributed computing frameworks: Map/Reduce, Hadoop, Spark
etc.
● Experience with databases: MongoDB

Brewhackers Technologies is a place for creative people to develop themselves and thrive in a rapidly changing world. We are developing a service to help people consume and share ideas that matter faster and more efficiently. We deliver this through an app for iOS and Android.

We are small team so :

• Passion for the problem is our secret sauce. At a startup, everyday is a struggle but we get through that by keeping our eyes on the prize.
• We find a way or make a way. No excuses.
• We thrive in uncertainties. We have more questions than answers and more opportunity to learn new things.
•  

Our tech stack is made of :

• Node.Js, PostgreSQL, AWS on the backend
• Flutter on the front end.

We are looking for a full-stack engineer with a passion for product and delivery. This is the type of job where you are pushed in cold water and you have to learn to swim by yourself. Your personality and your traits matter more than your tech expertise:

• We are looking for an independent, responsible person. Mainly because there is no time for micro-management. We expect you to be able to carry your own weight and be a reliable partner.
• We are looking for a fast learner. We may need to use technologies that you never used before. That should not scare, but excite you. In most cases we may not even know what we need and you may have to propose something.
• We are looking for you to get stuff done. We work in weekly sprints because we believe in consistent delivery over big lengthy releases.
• We want you to be proactive. We appreciate conviction way more than consensus. Words are nice, opinions are cute … but proactivity in action is golden.
• We want you to be a partner for your colleagues in the dev team. Help or lead the planning process, code reviews, commits etc. Provide guidance and help your colleagues when they get stuck.
• We want you to be an over-communicator. We are remote-first and it’s up to you to show your work, explain your ideas or highlight problems.

Now on technology, these would be nice:

• Experience with Javascript.
• Experience with mobile development (native or hybrid)
• Experience with interface building frameworks (React, Angular, Vue etc)
• Experience with Node.JS, Express Framework and GraphQL
• Experience with SQL and NoSQL databases