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About Saama Technologies
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Who We Are:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 300,000 small & medium businesses. Our remote team of 800+ professionals operates across 15 nations.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; and implementing change.
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability.
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; and analyzing information and applications.
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes.
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; and disseminating advisories, warnings, and new techniques.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
- Act as an escalation point for high-severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration.
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom.
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 5+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results-driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with the team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer-facing communication skills
- Demonstrated data-driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and Excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
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Greetings from Vimishaitech…!
Job Title: C++ Developer
Location: Coimbatore, Tamil Nadu, India
Chennai, Tamil nadu, India
Minimum Experience: 8years Maximum Experience: 10 years
No of Candidates Required: 5
Work Mode: WFO
Skill Sets:
• C++
• VC++
• MFC
• Visual Studio
JOB DESCRIPTION:
Leading MNC IT company in Coimbatore is looking for Sr. C++ Developer having 8-10years
of Experience having experience as below.
Sr. C++ Developer job profile
• C++ is one of the general purpose, multi-paradigm programming language.
• C++ developers generally work on both desktop and mobile applications. In addition, they work with software that interacts with low-level system and hardware resources.
• In order to attract C++ Developer that best matches your needs, it is very important to write a clear and precise C++ Developer job description.
C++ Developer job description
We are looking for enthusiastic and exceptional C++ developer to join our team! As a C++ Developer you will be responsible for creating a beautiful code with the latest technology. You will be using your skills and knowledge to solve and offer solutions to real world problems.
C++ Developer duties and responsibilities
• Design, build, and maintain efficient and reliable C++ code
• Work closely with other engineers to develop new products
• Work on extensions of existing products
• Suggest and implement improvements on current products
• Plan, design, develop, manage, document, test, deploy, and support new and existing modules
• Hands on of algorithm complexities
• Development of the next generation software
• Basic Database systems - indexes, filters
C++ Developer requirements
• 8+ years of experience in C++
• BS degree in Computer Science or Engineering
• Experience with algorithms/data structures knowledge
• Good OOP knowledge
• Software development lifecycle experience
• Experience with Android/ OS X/ IOS, Windows and LINUX
• Goo understanding of TCP/IP protocol
• Coordination with other developers for cross-functional requirements implementation and tests
• Resolve issues proactively to deliver high quality products
Preferred Experience:
• At least 8+ year working in Agile or Fast Agile methodology
• Knowledge or experience in test driven development
Company Description
Vimishaitech, a leading provider of IT solutions, software development, consulting services and Soft skills Training and Development. We have a proven track record of helping businesses find and hire the best talent to meet their specific needs. We understand the challenges businesses face when trying to recruit top talent in today's competitive market. That's why we offer comprehensive recruitment solutions designed to take the hassle out of the process and help you find the perfect employees for your company along with Our service specialises in Soft skills training and development, equipping individuals with essential interpersonal skills like communication, teamwork, and leadership to enhance their professional success.
Thanks and Regards
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Dear Job Seekers...!
Greetings from Vimishaitech..!
Job Title: Front End Developer
Locations: Coimbatore, Tamil Nadu, India
Minimum Experience: 5
Maximum Experience: 8
Position Overview:
Join our multinational team at the forefront of innovation! We are seeking a Senior Front End Developer with 5-8 years of experience, a tech virtuoso fluent in HTML, CSS, JavaScript, React, Angular, and other leading frameworks.
Responsibilities:
- Lead the development of sophisticated user interfaces for our global platforms.
- Collaborate closely with cross-functional teams to deliver high-impact solutions.
- Mentor junior developers and contribute to a culture of continuous learning.
Qualifications:
- 5-8 years of hands-on experience in front-end development.
- Expertise in HTML, CSS, JavaScript, React, Angular, and other modern frameworks.
- Proven track record in delivering complex, scalable web applications.
- Strong problem-solving skills and meticulous attention to detail.
- Proficiency in version control systems (Git).
Experience and Salary:
As par excellence in industry.
Company Description
Vimisha ITech was founded in 2012 and has become a leading software provider with a team of skilled professionals from diverse domains. The company is committed to delivering exceptional IT solutions to meet the business requirements of its clients. They strive to be the leading service provider in the burgeoning global IT market, catering to the demands of the worldly market tendency.
#SeniorFrontEndDeveloper #TechInnovation #GlobalOpportunity #HiringNow #WebDevelopmentJobs
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.
Responsibilities
- Successfully create business from new and existing customer accounts
- Manage complex negotiations with senior-level executives
- Build rapport and establish long term relationships with customers
- Introduce new designing techniques
Qualifications
- Knowledge in designing software and tools
- Experience and working knowledge of CRM systems
- Demonstrable track record of over-achieving quota
- Strong written and verbal communication skills
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What are the Key Responsibilities:
- Design NLP applications
- Select appropriate annotated datasets for Supervised Learning methods
- Use effective text representations to transform natural language into useful features
- Find and implement the right algorithms and tools for NLP tasks
- Develop NLP systems according to requirements
- Train the developed model and run evaluation experiments
- Perform statistical analysis of results and refine models
- Extend ML libraries and frameworks to apply in NLP tasks
- Remain updated in the rapidly changing field of machine learning
What are we looking for:
- Proven experience as an NLP Engineer or similar role
- Understanding of NLP techniques for text representation, semantic extraction techniques, data structures, and modeling
- Ability to effectively design software architecture
- Deep understanding of text representation techniques (such as n-grams, a bag of words, sentiment analysis etc), statistics and classification algorithms
- Knowledge of Python, Java, and R
- Ability to write robust and testable code
- Experience with machine learning frameworks (like Keras or PyTorch) and libraries (like sci-kit-learn)
- Strong communication skills
- An analytical mind with problem-solving abilities
- Degree in Computer Science, Mathematics, Computational Linguistics, or similar field
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Design and build advanced iOS applications.
Collaborate with cross-functional teams to define, design and ship new features.
Unit-test code for robustness, including usability and general reliability.
Fix bugs and improve performance across various iOS applications.
Continuously research, benchmark, and implement new technologies to improve
applications
and increase development efficiency.
Qualifications
Proven experience developing iOS apps.
B.Tech/BE from a top tier engineering college.
Extensive familiarity with Swift and Objective-C.
Experience working with iOS frameworks such as Core Data, Core Animation, Core
Graphics, UIKit, AudioKit, Swift UI, Story Boards.
Experience working with third-party libraries and RESTful APIs.
Strong software engineer, capable of building and shipping products quickly when required.
Curious and self-motivated with the ability to work in a fast-paced collaborative team.
Experience building chat applications is a plus.
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Responsibilities:
- Concepting, creating, and building websites alongside our graphic design team, including taking designer wireframes and magically turning them into effective code.
- Working through the website development lifecycle to launch.
Designing user-based interactions through an effective front-end architecture framework. - Developing functional databases, applications, and servers to support our websites on the back end.
- Developing and designing RESTful services and APIs.
- Determining application responsiveness for consumers.
- Troubleshooting issues and problem-solving as necessary.
- Keeping current with industry trends and developments that can be applied to company needs.
Requirements:
- Bachelor’s Degree in Computer Science.
- Expertise with MEAN stack
- Fluent in CSS (Foundation or Bootstrap), JavaScript, and HTML, with an understanding of CSS preprocessors including Sass and LESS.
- Strong knowledge of Linux, JavaScript, and MongoDB with working knowledge of SQL Database and PHP.
- Experience with JS-based tools including Bower, Grunt, and Gulp.
- Working experience as a Full Stack Developer.
- Experience working with server technologies including Apache, ISS, Node.js, and Nginx.
- Experience in API design and development.
- Understanding of libraries including Backbone.js and jQuery.
- Experience with Docker, AWS, CI/CD, Jira is a plus.
- Strong knowledge of data structures, system design, and algorithms.
- Excellent communication skills, with strong attention to detail and a head for problem-solving.
- Skilled at working in tandem with a team, or unsupervised as required.
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- The main roles and responsibilities would be:
- Deliver high quality mobile apps on Android platforms.
- Create best practice, drive initiatives to build reusable frameworks, components and solutions.
- Engage with the team to create a knowledge centre on Android.
- Minimum experience of 1 years needed. Ideally more than 2 years.
- Maps based apps.
- Payment gateway integration: (PayPal, Stripe, Paytm etc).
- Integration of webservices
- Marketplace apps
- Live Streaming
- Offline application development.
- Strong OO design and programming skills in Java
- Android SDK
- JSON/REST API
- Social Media APIs
- UML/Design Pattern
- Knowledge of Retrofit,Volley,Dagger2,Realm,RxJava,Espresso
- Knowledge of android architecture component(LiveData etc).
- Working Experience on MMVM and MVP architecture
- Experience in SQL and NOSQL databases.
- Familiarity with cloud message APIs and push notifications
- Understanding of Googles Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git.
- Work closely with the leadership team to define roadmap and development plans
- Help define and implement standards and promote best practices for the Android development team
- Tackle daily challenges with your creative problem solving recommendations
- Mentor and contribute knowledge to the rest of the team and the organization
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with threading, and performance tuning
- Ability to understand business requirements and translate them into technical requirements
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Responsibilities-
- Developing new user-facing features using React.js, HTML5, CSS3
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
skills-
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Good understanding of HTML5, CSS3 concepts
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Experience with data structure libraries (e.g., Immutable.js)
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements.
Turtlemint is a technology platform (http://www.turtlemint.com/">www.turtlemint.com) that facilitates the entire process of researching, decision-making and buying insurance. Turtlemint is building a unique insure-tech platform which is enabling the transaction of complex products with a simple and intuitive interface. On the supply side, Turtlemint aggregates more than 25+ insurers and enabled three unique demand channels. First, direct to consumer channels where users buy insurance products. Second, a network of more than 35,000 agents across India who use the Turtlemint platform to sell insurance. Third, the SaaS version of the same platform for large financial institutes, consumer applications, etc. Now it is expanding into other financial products like mutual funds.
Turtlemint is founded by IIT/IIM graduates, ex-employees of top companies like ICICI Lombard, Yahoo, eBay, and Quikr. Our management team has to experience building and growing many successful technologies and consumer companies. Turtlemint is growing rapidly and it is already amongst the top three insurance platforms in India. We are a well-funded startup, backed by leading Venture Capitalists, and began our business operations in September 2015. We strongly believe that as a technology-led company we can truly disrupt the 'old economy' financial services businesses, a multi-billion dollar industry in India.
Turtlemint promises to offer an intellectually enriching and fun work environment, and an opportunity to work with smart and dedicated colleagues. Come make an impact on millions of users on an important but often ignored aspect of their life - financial security & freedom!
Job Description
Position: Engineering Manager
Role: Engineering Manager
Experience: 8-15 years
Location: Mumbai/Pune
Responsibilities
- Lead a team of engineers and product managers in the ideation and technical development of product
- Provide strategic and operational oversight for Enterprise software product development
- Work closely with business leaders to develop short and long-term strategies
- Manage business expectations, resolve conflicts, and keep businesses aligned
- Define the processes needed to achieve operational excellence in all areas, including project management and system reliability
- Experience scaling and managing 5-20 person teams
- Develop and drive execution on 6 months and 1-year road maps
- Drive innovation, establish new approaches in improving productivity
- Establish a metrics-based organization, develop key operational metrics and push for continuous improvement.
- Ensure system security, data integrity, and accuracy of financial records
Skillset and Experience
- 8+ years of experience in building Enterprise software
- 8+ years of experience with programming languages such as Java, PHP, Python, or C++
- 5+ years experience with agile systems development methodologies
- 4+ years of experience managing engineering teams including hiring/termination and performance management
- 3+ years of experience with either Spring Boot, Play Framework, Django, etc
Bachelors in Computer Science or a related technical field, or equivalent experience
Finally, and most importantly, drive, energy, and motivation to succeed with delivering great customer experiences
Bonus Qualification
- Experience developing financial products like insurance, mutual funds, etc
- Ability to understand the business logic
- Organizational and analytical skills
What you get:
- To work in an early-stage consumer internet start-up in disruptive space
- To directly work with the founding team of graduates from IIT/ IIM and experience at top internet brands like Yahoo/ eBay
- Great culture and work with like-minded colleagues
- Health Insurance for yourself and your family
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