DevOps Engineer

• Development/Technical support experience in preferably DevOps.
• Looking for an engineer to be part of GitHub Actions support. Experience with CI/CD tools like Bamboo, Harness, Ansible, Salt Scripting.
• Hands-on expertise with GitHub Actions and CICD Tools like Bamboo, Harness, CI/CD Pipeline stages, Build Tools, SonarQube, Artifactory, Nuget, Proget Veracode, LaunchDarkly, GitHub/Bitbucket repos, Monitoring tools.
• Handelling Xmatters,Techlines,Incidents
• Strong Scripting skills (PowerShell, Python, Bash/Shell Scripting) for Implementing automation scripts and Tools to streamline administrative tasks and improve efficiency.
• An Atlassian Tools Administrator is responsible for managing and maintaining Atlassian products such as Jira, Confluence, Bitbucket, and Bamboo.
• Expertise in Bitbucket, GitHub for version control and collaboration global level.
• Good experience on Linux/Windows systems activities, Databases.
• Aware of SLA and Error concepts and their implementations; provide support and participate in Incident management & Jira Stories. Continuously Monitoring system performance and availability, and responding to incidents promptly to minimize downtime.
• Well-versed with Observability tool as Splunk for Monitoring, alerting and logging solutions to identify and address potential issues, especially in infrastructure.
• Expert with Troubleshooting production issues and bugs. Identifying and resolving issues in production environments.
• Experience in providing 24x5 support.
• GitHub Actions
• Atlassian Tools (Bamboo, Bitbucket, Jira, Confluence)
• Build Tools (Maven, Gradle, MS Build, NodeJS)
• SonarQube, Veracode.
• Nexus, JFrog, Nuget, Proget
• Harness
• Salt Services, Ansible
• PowerShell, Shell scripting
• Splunk
• Linux, Windows

Responsibilities:

- Design, implement, and maintain cloud infrastructure solutions on Microsoft Azure, with a focus on scalability, security, and cost optimization.

- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.

- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.

- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.

- Manage and monitor containerized applications using Azure Kubernetes Service (AKS) or other container orchestration platforms.

- Implement and maintain monitoring, logging, and alerting solutions for cloud-based infrastructure and applications.

- Troubleshoot and resolve infrastructure and deployment issues, working closely with development and operations teams.

- Ensure high availability, performance, and security of cloud infrastructure and applications.

- Stay up-to-date with the latest industry trends and best practices in cloud infrastructure, DevOps, and automation.

Requirements:

- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).

- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.

- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.

- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.

- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.

- Solid understanding of CI/CD principles and experience with relevant tools such as Azure DevOps, Jenkins, or GitLab CI.

- Experience with scripting languages like PowerShell, Bash, or Python for automation tasks.

- Strong problem-solving and troubleshooting skills with a proactive and analytical mindset.

- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.

Type, Location

Full Time @ Anywhere in India

Desired Experience

2+ years

Job Description

What You’ll Do

● Deploy, automate and maintain web-scale infrastructure with leading public cloud vendors such as Amazon Web Services, Digital Ocean & Google Cloud Platform.

● Take charge of DevOps activities for CI/CD with the latest tech stacks.

● Acquire industry-recognized, professional cloud certifications (AWS/Google) in the capacity of developer or architect Devise multi-region technical solutions.

● Implementing the DevOps philosophy and strategy across different domains in organisation.

● Build automation at various levels, including code deployment to streamline release process

● Will be responsible for architecture of cloud services

● 24*7 monitoring of the infrastructure

● Use programming/scripting in your day-to-day work

● Have shell experience - for example Powershell on Windows, or BASH on *nix

● Use a Version Control System, preferably git

● Hands on at least one CLI/SDK/API of at least one public cloud ( GCP, AWS, DO)

● Scalability, HA and troubleshooting of web-scale applications.

● Infrastructure-As-Code tools like Terraform, CloudFormation

● CI/CD systems such as Jenkins, CircleCI

● Container technologies such as Docker, Kubernetes, OpenShift

● Monitoring and alerting systems: e.g. NewRelic, AWS CloudWatch, Google StackDriver, Graphite, Nagios/ICINGA

What you bring to the table

● Hands on experience in Cloud compute services, Cloud Function, Networking, Load balancing, Autoscaling.

● Hands on with GCP/AWS Compute & Networking services i.e. Compute Engine, App Engine, Kubernetes Engine, Cloud Function, Networking (VPC, Firewall, Load Balancer), Cloud SQL, Datastore.

● DBs: Postgresql, MySQL, Elastic Search, Redis, kafka, MongoDB or other NoSQL systems

● Configuration management tools such as Ansible/Chef/Puppet

Bonus if you have…

● Basic understanding of Networking(routing, switching, dns) and Storage

● Basic understanding of Protocol such as UDP/TCP

● Basic understanding of Cloud computing

● Basic understanding of Cloud computing models like SaaS, PaaS

● Basic understanding of git or any other source code repo

● Basic understanding of Databases(sql/no sql)

● Great problem solving skills

● Good in communication

● Adaptive to learning

As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.

• Development of automation scripts and pipelines for deployment and monitoring of new production environments.

• Development of automation scripts for upgrades, hotfixes deployments and maintenance.

• Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.

• Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.

• Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.

• Write Knowledge articles to document known issues and best practices.

• Conduct regression tests to validate solutions or workarounds.

• Work in a globally distributed team.

What achievements should you have so far?

• Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.

• Experience with containerization, deployment, and operations.

• Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).

• Good experience with Linux systems and Shell scripting.

• Basic cloud experience, preferably oriented on MS Azure.

• Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).

• Good Networking skills and experience.

• Having Terraform or CloudFormation knowledge will be considered a plus.

• Ability to analyze a task from a system perspective.

• Excellent problem-solving and troubleshooting skills.

• Excellent written and verbal communication skills; mastery in English and local language.

• Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.

• Should have strong experience in working Configuration Management area, with tools preferably, TFSVC, TFS vNext OR GIT, SVN, Jenkins
• Strong working experience in tools related to Application Lifecycle Management, like Microsoft TFS
• Should have hands-on working experience in CICD (Continuous Integration Continuous Deployment) practices
• Strong be expertise in handling software builds & release mgmt. activities in Dotnet based environment / Java environment
• Strong skills in Perl or PowerShell or in any other scripting/automation/programming language
• Should have exposure to various build environments like dotNet, Java
• Should have experience with writing build scripts, automation of daily/nightly builds & deployment
• Good knowledge in Merging /Branching concepts.
• Good understanding of product life cycle management"
• Shall be very good technically; possess systems mindset and good problem-solving abilities
• Working with multisite teams, Quality conscious and Process & customer Oriented
• Self-starter and quick learner and ability to work with minimal supervision
• Can play a key role in the team
• Strong team player with a “can-do” attitude
• Ability to handle conflicts
• Ability to stay focused on the target in an ambiguous situation
• Good communication and documentation skills"

Job Location: Jaipur

Experience Required: Minimum 3 years

About the role:

As a DevOps Engineer for Punchh, you will be working with our developers, SRE, and DevOps teams implementing our next generation infrastructure. We are looking for a self-motivated, responsible, team player who love designing systems that scale. Punchh provides a rich engineering environment where you can be creative, learn new technologies, solve engineering problems, all while delivering business objectives. The DevOps culture here is one with immense trust and responsibility. You will be given the opportunity to make an impact as there are no silos here. 

Responsibilities:

• Deliver SLA and business objectives through whole lifecycle design of services through inception to implementation.
• Ensuring availability, performance, security, and scalability of AWS production systems
• Scale our systems and services through continuous integration, infrastructure as code, and gradual refactoring in an agile environment. 
• Maintain services once a project is live by monitoring and measuring availability, latency, and overall system and application health.
• Write and maintain software that runs the infrastructure that powers the Loyalty and Data platform for some of the world’s largest brands.
• 24x7 in shifts on call for Level 2 and higher escalations
• Respond to incidents and write blameless RCA’s/postmortems
• Implement and practice proper security controls and processes
• Providing recommendations for architecture and process improvements.
• Definition and deployment of systems for metrics, logging, and monitoring on platform.

Must have:  

• Minimum 3 Years of Experience in DevOps.  
• BS degree in Computer Science, Mathematics, Engineering, or equivalent practical experience.
• Strong inter-personal skills.
• Must have experience in CI/CD tooling such as Jenkins, CircleCI, TravisCI
• Must have experience in Docker, Kubernetes, Amazon ECS or  Mesos
• Experience in code development in at least one high-level programming language fromthis list: python, ruby, golang, groovy
• Proficient in shell scripting, and most importantly, know when to stop scripting and start developing.
• Experience in creation of highly automated infrastructures with any Configuration Management tools like: Terraform, Cloudformation or Ansible.  
• In-depth knowledge of the Linux operating system and administration. 
• Production experience with a major cloud provider such Amazon AWS.
• Knowledge of web server technologies such as Nginx or Apache. 
• Knowledge of Redis, Memcache, or one of the many in-memory data stores.
• Experience with various load balancing technologies such as Amazon ALB/ELB, HA Proxy, F5. 
• Comfortable with large-scale, highly-available distributed systems.

Good to have:  

• Understanding of Web Standards (REST, SOAP APIs, OWASP, HTTP, TLS)
• Production experience with Hashicorp products such as Vault or Consul
• Expertise in designing, analyzing troubleshooting large-scale distributed systems.
• Experience in an PCI environment
• Experience with Big Data distributions from Cloudera, MapR, or Hortonworks
• Experience maintaining and scaling database applications
• Knowledge of fundamental systems engineering principles such as CAP Theorem, Concurrency Control, etc. 
• Understanding of the network fundamentals: OSI, TCI/IP, topologies, etc.
• Understanding of Auditing of Infrastructure and help org. to control Infrastructure costs. 
• Experience in Kafka, RabbitMQ or any messaging bus.