DevOps Engineer - remote, Full time

Company

Crypto made easy 🚀 

We are the bridge between your crypto world and everyday life; trade pairs, book flights and hotels, and purchase gift cards with your favourite currencies. All in one best-in-class digital experience. It's not rocket science.

🔗Apply link at the bottom of this post — don’t miss it!

Why Join?

By joining CryptoXpress, you'll be at the cutting edge of merging digital currency with real-world services and products. We offer a stimulating work environment where innovation and creativity are highly valued. This remote role provides the flexibility to work from any location, promoting a healthy work-life balance. We are dedicated to fostering growth and learning, offering ample opportunities for professional development in the rapidly expanding fields of AI, blockchain technology, cryptocurrency, digital marketing and e-commerce.

Role Description:

We are seeking a detail-oriented and user-obsessed Product Onboarding Assistant for a full-time remote position at CryptoXpress. This role plays a critical part in helping new users understand and experience the core value of our platform — from crypto trading and gift cards to booking hotels and flights with digital assets.

You will work closely with product, design, and marketing teams to optimize onboarding flows, reduce friction, and drive early user activation across mobile and web.

Key Responsibilities:

• Analyze and document new user journeys to identify drop-off points and usability challenges.
• Support the design and testing of onboarding flows, tutorials, and tooltips that guide users through key features.
• Benchmark onboarding strategies of leading fintech, crypto, and travel apps to identify improvement areas.
• Assist in creating content for welcome emails, in-app messages, and push notifications tailored to onboarding stages.
• Help organize A/B tests and track results related to onboarding performance (e.g., KYC completion, first transaction).
• Collect and synthesize user feedback, support tickets, and app reviews to uncover onboarding-related friction.
• Work with analytics dashboards to monitor key activation metrics (Day 1, Day 3, Day 7 retention).
• Propose improvements to product copy, button placement, and educational UX elements.

Qualifications:

• Strong understanding of UX principles, product flows, and user journey mapping.
• Experience using onboarding or behavior analysis tools (e.g., Hotjar, Mixpanel, Firebase).
• Excellent organizational and communication skills.
• Passion for crypto, fintech, or product-led growth strategies.
• Comfortable working cross-functionally with product, design, and marketing teams.
• Experience in a user-focused product, design, or growth role is a plus.
• Bachelor’s degree in a relevant field preferred but not required.

How to Apply:

Interested candidates must complete the application form at 

https://forms.gle/X42Sw7sEjFv7HXDv8

Join us and become a driving force behind CryptoXpress’s content strategy, helping to shape the conversation in the cryptocurrency space! 🚀

💡Pro Tip: Tips for Application Success

• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don’t know — we value growth mindsets
• Explore CryptoXpress before applying — take 2 minutes to download and try the app so you understand what we’re building

Role : SRE

Experience : 4 - 8 Years

• Experience in building, deploying and operating cloud solutions on Kubernetes
• Strong expertise administrating and scaling Kubernetes on bare metal and CKA preferred
• Expertise on K8s Interfaces CNI, CSI, CRI and Service meshe
• Hands-on experience as a DevOps or Automation development
• Demonstrable knowledge of TCP/IP, Linux operating system internals, filesystems, disk/storage technologies and storage protocols.
• Experience working with Helm Charts and building out Infrastructure As Code (IaC)
• Experience in writing software to automate orchestration tasks at scale; we commonly use Python, Go, and Shell scripting
• Knowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing) and virtualization vs containerization
• Expertise in CI/CD tooling for cloud-based applications specifically Terraform / CloudFormation, Jenkins and Git
• Architected CNF Orchestration with Kubernetes
• Strong understanding of the principles of 12-factor apps and modern containerized microservices
• Plan for reliability by designing systems to work across our multi-region and multi-cloud environments
• Experience developing and using Application & Integration stacks/tools such as Kafka, Spring Cloud, Apache Camel, Kubernetes, Docker, Redis, Knative, and NoSQL

• Proven experience in handling large infrastructure and distributed systems like Kafka, Yarn, Elastic Search, etc..
• Familiarity with Python-related technologies and frameworks like Django or Pyramid.
• Experience with Unix/Linux operating systems internals and administration (e.g. filesystems, inodes, system calls, etc) or networking (e.g. TCP/IP, routing, network topologies, and hardware, SDN, etc)
• Familiarity with at least one of the cloud computing infrastructures - GCP / Azure / AWS
• Familiarity with task queue frameworks like Celery or Pika is a plus.
• Source code management and Implementation of security best practices.
• Experienced in building monitoring/metrics & alerting tool (APM tool), a custom dashboard for each Application stack against the supported environment
• Good understanding & implementation experience using 12-factor App principles
• Awareness of Cloud Security concepts
• Awareness of Information Security concepts and Best Practices

• As a DevOps engineer, you will be responsible for
• Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
• Creation of CI/CD pipelines to ensure smooth delivery of projects.
• Proactive Monitoring of overall infrastructure (Logs/Resources etc)
• Deployment of application to various cloud environments.
• Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
• Practice and implement best practices in every aspect of project deliverable.
• Keeping yourself up to date with new frameworks and tools and enabling the team to use them.

Skills Required

• Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
• Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
• Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
• Web Server/Application Server deployments and administration.
• Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
• Work experience of at least 1 year in the following are mandatory.

If you do not have the relevant experience, please do not apply.

• Any cloud provider (AWS, GCP, Azure, OpenStack)
• Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
• Scripting languages (PHP, Python, Shell, Bash, etc.?
• Docker or Kubernetes
• Troubleshoot and debug infrastructure Network and operating system issues.

BENEFITS: -

 Competitive salary and stock options -

 Premium medical benefits 

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test 

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.

Mandatory Requirement/ Preference:

1.PowerBuild technology experience with minimum 8+ years

1. Excellent command on ASP.NET, Angular5/6/7/any version, MVC, Sql Server.
2. Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI

4.Working knowledge of the Microsoft Windows Platform and Microsoft Office applications.

1. Detailed technical knowledge of Angular any version, C#.Net (Visual Studio) development tools.
2. Experience with DevExpress components desirable.
3. Experience with DATA along with DevOps and GitHub.
4. ANgularJS is different to Angular. AngularJS experience is not relevant to us