
About Zophop Technologies Pvt Ltd
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Location: Bangalore
Experience: 2–5 years
Type: Full-time | On-site
Start: Immediate
Why this role exists
Most systems don’t fail because of one big outage.
They fail because reliability is treated as an afterthought.
Right now, uptime depends too much on individual heroics.
That doesn’t scale.
This role exists to build a reliability system where:
- Uptime is predictable
- Failures are contained
- Escalations don’t depend on leadership
What you’ll do
You will not just monitor systems.
You will own reliability as a product.
1. Drive uptime to production-grade reliability
- Improve system uptime to 99.9% customer-facing SLA within 4 months
- Define and track:
- SLAs / SLOs / error budgets
- Ensure reliability is measured from the customer’s perspective, not internal metrics
2. Build incident response as a system
- Set up a 24/7 incident response rotation across 3 engineers
- Eliminate dependency on leadership (no single escalation point)
- Define:
- Incident severity levels
- Response playbooks
- Escalation protocols
- Ensure fast detection → containment → resolution
3. Contain and fix erratic system behavior
- Identify and resolve:
- Latency spikes
- Downtime incidents
- Integration failures
- Build guardrails to prevent recurrence
- Focus on root cause elimination, not temporary fixes
4. Create continuous reliability feedback loops
- Work closely with engineering teams to:
- Surface recurring failure patterns
- Improve build quality
- Reduce production bugs
- Ensure learnings from incidents directly improve future releases
5. Improve observability and monitoring
- Build dashboards and alerts for:
- System health
- Performance metrics
- Failure signals
- Ensure issues are detected before customers report them
6. Reduce operational fragility
- Remove single points of failure (people, systems, workflows)
- Improve system resilience across:
- Deployments
- Integrations
- Runtime environments
What success looks like
- Uptime reaches 99.9%+ reliably
- Incidents are:
- Detected early
- Contained quickly
- Resolved permanently
- No dependency on a single individual for escalation
- System behavior becomes predictable and stable
- Engineering teams ship with higher reliability confidence
Who you are
- You have 2-5 years of experience in SRE / DevOps / backend systems
- You have worked on production systems with real uptime expectations
- You think in:
- Systems
- Failure modes
- Trade-offs
- You are comfortable debugging live, high-pressure environments
What will make you stand out
- Experience with:
- Distributed systems
- Cloud infrastructure (AWS / Azure / GCP)
- Monitoring & alerting tools
- Have built or improved:
- Incident response systems
- Reliability frameworks
- Strong debugging skills across:
- Infra
- Application
- Integrations
Compensation
₹60,000/month (fixed)
(Aligned with role scope and impact expectations)
Why join
- You will define reliability standards for a production AI platform
- Your work directly impacts:
- Customer trust
- Product performance
- Enterprise readiness
- You will move the system from reactive → predictable
What this role is not
- Not just monitoring dashboards
- Not limited to handling tickets
- Not dependent on escalation to leadership
What this role is
- A builder of reliability systems
- A guardian of uptime and performance
- A multiplier of engineering quality
One question to self-evaluate
Can you build a system where downtime is rare, predictable, and never dependent on a single person?
Job Summary :
We are looking for a proactive and skilled Senior DevOps Engineer to join our team and play a key role in building, managing, and scaling infrastructure for high-performance systems. The ideal candidate will have hands-on experience with Kubernetes, Docker, Python scripting, cloud platforms, and DevOps practices around CI/CD, monitoring, and incident response.
Key Responsibilities :
- Design, build, and maintain scalable, reliable, and secure infrastructure on cloud platforms (AWS, GCP, or Azure).
- Implement Infrastructure as Code (IaC) using tools like Terraform, Cloud Formation, or similar.
- Manage Kubernetes clusters, configure namespaces, services, deployments, and auto scaling.
CI/CD & Release Management :
- Build and optimize CI/CD pipelines for automated testing, building, and deployment of services.
- Collaborate with developers to ensure smooth and frequent deployments to production.
- Manage versioning and rollback strategies for critical deployments.
Containerization & Orchestration using Kubernetes :
- Containerize applications using Docker, and manage them using Kubernetes.
- Write automation scripts using Python or Shell for infrastructure tasks, monitoring, and deployment flows.
- Develop utilities and tools to enhance operational efficiency and reliability.
Monitoring & Incident Management :
- Analyze system performance and implement infrastructure scaling strategies based on load and usage trends.
- Optimize application and system performance through proactive monitoring and configuration tuning.
Desired Skills and Experience :
- Experience Required - 8+ yrs.
- Hands-on experience on cloud services like AWS, EKS etc.
- Ability to design a good cloud solution.
- Strong Linux troubleshooting, Shell Scripting, Kubernetes, Docker, Ansible, Jenkins Skills.
- Design and implement the CI/CD pipeline following the best industry practices using open-source tools.
- Use knowledge and research to constantly modernize our applications and infrastructure stacks.
- Be a team player and strong problem-solver to work with a diverse team.
- Having good communication skills.
Role Overview:
We are looking for a skilled DevOps Engineer to join our team. You will be responsible for managing and automating the deployment, monitoring, and scaling of our applications, ensuring high availability, security, and performance. The ideal candidate is passionate about automation, CI/CD, and cloud infrastructure.
Key Responsibilities:
- Design, implement, and maintain CI/CD pipelines for development, testing, and production environments.
- Manage cloud infrastructure (AWS, Azure, GCP, or others) and ensure scalability, reliability, and security.
- Automate deployment, configuration management, and infrastructure provisioning using tools like Terraform, Ansible, or Chef.
- Monitor application performance and infrastructure health using tools like Prometheus, Grafana, ELK Stack, or Datadog.
- Collaborate with development and QA teams to streamline workflows and resolve deployment issues.
- Implement security best practices in pipelines, infrastructure, and cloud environments.
- Maintain version control and manage release cycles.
- Troubleshoot and resolve production issues efficiently.
Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, IT, or related field.
- Proven experience in DevOps, system administration, or cloud engineering.
- Strong knowledge of CI/CD tools (Jenkins, GitLab CI/CD, CircleCI, etc.).
- Hands-on experience with containerization (Docker, Kubernetes).
- Experience with cloud platforms (AWS, Azure, or GCP).
- Scripting skills (Python, Bash, or PowerShell).
- Knowledge of infrastructure as code (Terraform, CloudFormation).
- Familiarity with monitoring and logging tools.
- Strong problem-solving, communication, and teamwork skills.
Preferred Qualifications:
- Experience with microservices architecture.
- Knowledge of networking, load balancing, and firewalls.
- Exposure to Agile/Scrum methodologies.
What We Offer:
- Competitive salary
- Flexible working hours and remote options.
- Learning and development opportunities.
- Collaborative and inclusive work environment.
NOTE- This is a contractual role for a period of 3-6 months.
Responsibilities:
● Set up and maintain CI/CD pipelines across services and environments
● Monitor system health and set up alerts/logs for performance & errors ● Work closely with backend/frontend teams to improve deployment velocity
● Manage cloud environments (staging, production) with cost and reliability in mind
● Ensure secure access, role policies, and audit logging
● Contribute to internal tooling, CLI automation, and dev workflow improvements
Must-Haves:
● 2–3 years of hands-on experience in DevOps, SRE, or Platform Engineering
● Experience with Docker, CI/CD (especially GitHub Actions), and cloud providers (AWS/GCP)
● Proficiency in writing scripts (Bash, Python) for automation
● Good understanding of system monitoring, logs, and alerting
● Strong debugging skills, ownership mindset, and clear documentation habits
● Infra monitoring tools like Grafana dashboards
DESIRED SKILLS AND EXPERIENCE
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
3-5 years overall and at least 1-2 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere o Good understanding and familiarity with Linux
o Networking knowledge – Firewalls, VPNs, Load Balancers
o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana
o Git, Jenkins, Jira

- Provides free and subscription-based website and email services hosted and operated at data centres in Mumbai and Hyderabad.
- Serve global audience and customers through sophisticated content delivery networks.
- Operate a service infrastructure using the latest technologies for web services and a very large storage infrastructure.
- Provides virtualized infrastructure, allows seamless migration and the addition of services for scalability.
- Pioneers and earliest adopters of public cloud and NoSQL big data store - since more than a decade.
- Provide innovative internet services with work on multiple technologies like php, java, nodejs, python and c++ to scale our services as per need.
- Has Internet infrastructure peering arrangements with all the major and minor ISPs and telecom service providers.
- Have mail traffic exchange agreements with major Internet services.
Job Details :
- This job position provides competitive professional opportunity both to experienced and aspiring engineers. The company's technology and operations groups are managed by senior professionals with deep subject matter expertise.
- The company believes having an open work environment offering mentoring and learning opportunities with an informal and flexible work culture, which allows professionals to actively participate and contribute to the success of our services and business.
- You will be part of a team that keeps the business running for cloud products and services that are used 24- 7 by the company's consumers and enterprise customers around the world. You will be asked to contribute to operate, maintain and provide escalation support for the company's cloud infrastructure that powers all of cloud offerings.
Job Role :
- As a senior engineer, your role grows as you gain experience in our operations. We facilitate a hands-on learning experience after an induction program, to get you into the role as quickly as possible.
- The systems engineer role also requires candidates to research and recommend innovative and automated approaches for system administration tasks.
- The work culture allows a seamless integration with different product engineering teams. The teams work together and share responsibility to triage in complex operational situations. The candidate is expected to stay updated on best practices and help evolve processes both for resilience of services and compliance.
- You will be required to provide support for both, production and non-production environments to ensure system updates and expected service levels. You will be required to specifically handle 24/7 L2 and L3 oversight for incident responses and have an excellent understanding of the end-to-end support process from client to different support escalation levels.
- The role also requires a discipline to create, update and maintain process documents, based on operation incidents, technologies and tools used in the processes to resolve issues.
QUALIFICATION AND EXPERIENCE :
- A graduate degree or senior diploma in engineering or technology with some or all of the following:
- Knowledge and work experience with KVM, AWS (Glacier, S3, EC2), RabbitMQ, Fluentd, Syslog, Nginx is preferred
- Installation and tuning of Web Servers, PHP, Java servlets, memory-based databases for scalability and performance
- Knowledge of email related protocols such as SMTP, POP3, IMAP along with experience in maintenance and administration of MTAs such as postfix, qmail, etc will be an added advantage
- Must have knowledge on monitoring tools, trend analysis, networking technologies, security tools and troubleshooting aspects.
- Knowledge of analyzing and mitigating security related issues and threats is certainly desirable.
- Knowledge of agile development/SDLC processes and hands-on participation in planning sprints and managing daily scrum is desirable.
- Preferably, programming experience in Shell, Python, Perl or C.
Designation - DevOps Engineer
Urgently required. (NP of maximum 15 days)
Location:- Mumbai
Experience:- 3-5 years.
Package Offered:- Rs.4,00,000/- to Rs.7,00,000/- pa.
DevOps Engineer Job Description:-
Responsibilities
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer & client experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Requirements
- Work experience as a DevOps Engineer or similar software engineering role
- Work experience on AWS
- Good knowledge of Ruby or Python
- Working knowledge of databases and SQL
- Problem-solving attitude
- Team spirit
- BSc in Computer Science, Engineering or relevant field
- You have a Bachelor's degree in computer science or equivalent
- You have at least 7 years of DevOps experience.
- You have deep understanding of AWS and cloud architectures/services.
- You have expertise within the container and container orchestration space (Docker, Kubernetes, etc.).
- You have experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others.
- You have experience enabling CI/CD pipelines using tools such as Jenkins, AWS Code Pipeline, Gitlab, or others.
- You bring a deep understanding and application of computer science fundamentals: data structures, algorithms, and design patterns.
- You have a track record of delivering successful solutions and collaborating with others.
- You take security into account when building new systems.
We are a growth-oriented, dynamic, multi-national startup, so those that are looking for that startup excitement, dynamics, and buzz are here at the right place. Read on -
FrontM (http://www.frontm.com/" target="_blank">www.frontm.com) is an edge AI company with a platform that is redefining how businesses and people in remote and isolated environments (maritime, aviation, mining....) collaborate and drive smart decisions.
Successful candidate will lead the back end architecture working alongside VP of delivery, CTO and CEO
The problem you will be working on:
- Take ownership of AWS cloud infrastructure
- Overlook tech ops with hands-on CI/CD and administration
- Develop Node.js Java and backend system procedures for stability, scale and performance
- Understand FrontM platform roadmap and contribute to planning strategic and tactical capabilities
- Integrate APIs and abstractions for complex requirements
Who you are:
- You are an experienced Cloud Architect and back end developer
- You have experience creating AWS Serverless Lambdas EC2 MongoDB backends
- You have extensive CI/CD and DevOps experience
- You can take ownership of continuous server uptime, maintenance, stability and performance
- You can lead a team of backend developers and architects
- You are a die-hard problem solver and never-say-no person
- You have 10+ years experience
- You are very sound in English language
- You have the ability to initiate and lead teams working with senior management
Additional benefits
- Generous pay package, flexible for the right candidate
- Career development and growth planning
- Entrepreneurial environment that nurtures and promotes innovation
- Multi-national team with an enjoyable culture
We'd love to talk to you if you find this interesting and like to join in on our exciting journey
1. Developing a video player website where students can learn various courses, view e-books, solve tests, etc.
2. Building the product to reach higher scalability
3. Developing software to integrate with internal back-end systems
4. Working on AWS cloud platform
5. Working on Amazon Ec2, Amazon S3 bucket, and Git
6. Working on the implementation of continuous integration and deployment pipelines using Jenkins (mandatory)
7. Monitoring, troubleshooting, and diagnosing infrastructure systems (excellent knowledge required for the same)
8. Building tools to reduce the occurrences of errors and improve customer experience
9. Should have experience in MERN Stack too.











