Roles and Responsibilities
- Managing Availability, Performance, Capacity of infrastructure and applications.
- Building and implementing observability for applications health/performance/capacity.
- Optimizing On-call rotations and processes.
- Documenting “tribal” knowledge.
- Managing Infra-platforms like Mesos/Kubernetes,CICD,Observability (Prometheus/New Relic/ELK),Cloud Platforms (AWS/ Azure),Databases,Data Platforms Infrastructure
- Providing help in onboarding new services with production readiness review process.
- Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
- Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
- Working with Dev team to have in depth understanding of the application architecture
and its bottlenecks.
- Identifying observability gaps in product services, infrastructure and working with stake
owners to fix it.
- Managing Outages and doing detailed RCA with developers and identifying ways to
avoid that situation.
- Managing/Automating upgrades of the infrastructure services.
- Automate toil work.
Experience & Skills
- 6+ years of total experience
- Experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
- A collaborative spirit with the ability to work across disciplines to influence, learn, and
deliver.
- A deep understanding of computer science, software development, and networking principles.
- Demonstrated experience with languages, such as Python, Java, Golang etc.
- Extensive experience with Linux administration and good understanding the various
linux kernel subsystems (memory, storage, network etc).
- Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
- Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and
- Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
- Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure
solutions like Microsoft Azure or Google Cloud.
- Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker,
Argo etc.
- Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
About Olacabs.com
Similar jobs
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.
● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.
● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.
What are we looking for?
Attitude
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics
What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future
What you can expect in the next 12 months
Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.
Within 3 months
- You should be able to manage the portfolio assigned with some
dependencies on your peers.
- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.
Within 6 months
- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.
Within 12 months
- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
LogiNext is looking for a dynamic and competent Enterprise Business Development Manager to work directly with the leadership team at LogiNext and at some of the largest global organizations to help them understand LogiNext technology and sign them up under commercial contracts. You will be a key face to represent LogiNext and build strong and long lasting relationships from the scratch. LogiNext has a stellar line up of large enterprises and you will be expected to contribute for upselling and cross-selling to the existing clients as well. Proven track record of consultative enterprise sales, continuous relationship building with C-level executives, exposure to large scale cloud/SaaS based software deployments and ability to work in agile/multi-tasking work environments will lead you to remarkable growth and leadership opportunities at LogiNext.
Responsibilities:
- Drive end to end sales cycles including lead generation, lead qualification, sales presentations, technology demonstrations, account based marketing, running simulations and evaluations on client site, commercial proposal submissions, contract negotiations, revenue generation and account receivables
- Develop a trusted advisory relationship with client stakeholders, executive sponsors and
- Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
- Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to client needs and objectives
- Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies
- Go extra mile to make it a great experience for the client and build a great organization at LogiNext with a “get-things-done” attitude
Requirements:
- Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school
- 4 - 7 years of experience in enterprise or business development in a technology company
- Flexibility and willingness to travel 80% of the times to provide client service to a large number of client accounts across multiple geographies with passion, strong initiatives and positive attitude
- Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, submitting commercial proposals and cross-functional project management
- Expertise to work on executive presentations, advanced CRM and other sales & marketing-focused automation tools is a plus
- Excellent written and verbal communication skills and ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
- A confident and dynamic working persona, which can bring fun to the team, and sense of humour, is a plus
- Strong organizational skills, judgment and decision-making skills, and ability to work with quota/target-based sales
Digital Marketing Intern
0-2 Years experience
Job Location: Bangalore
Degree in Marketing/Communications/Public Relations/Journalism
Description:
Are you a digitally savvy individual with a passion for marketing and design? Join our team as a Digital Marketing Intern and play a vital role in helping us enhance our online presence, promote our UI/UX design projects, and engage with our audience. This internship will provide you with hands-on experience in digital marketing within a creative design studio.
Role & Responsibilities:
- Collaborate with the marketing team to develop content that aligns with our design studio’s branding and messaging
- Assist in creating email marketing campaigns, including designing email templates and writing compelling copy
- Monitor email campaign performance, analyze results, and suggest improvements
- Support SEO efforts by conducting keyword research and optimizing website content
- Assist in improving website performance and user experience (UX) to drive organic traffic
- Utilize analytics tools to track and analyze digital marketing performance, including website traffic, social media engagement, and email open rates
- Generate regular reports and provide insights to optimize marketing strategies
- Collaborate with the marketing team to plan and execute digital marketing campaigns, promotions, and events
- Assist in managing online advertising efforts, if applicable
- Stay updated on digital marketing trends, industry news, and best practices
- Share insights with the team to adapt strategies accordingly
Must have Skills:
- Strong written and verbal communication skills
- Detail-oriented with critical thinking skills
- Understanding of SEO techniques and best practices
- Familiarity with major social media platforms (Linkedin, Facebook, Twitter, YouTube, etc.)
- WordPress basics are very important
- Keyword research experience is a must-have
- Basic knowledge of website analytics tools (e.g., Google Analytics) is a must-have
Responsibility
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
Eligibility
- Bachelor’s degree in computer science or a similar field.
- Proven work experience as a WordPress developer.
- Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
- Knowledge of code versioning tools including Git, Mercurial, and SVN.
- Experience working with debugging tools such as Chrome Inspector and Firebug.
- Good understanding of website architecture and aesthetics.
- Ability to manage projects.
- Good communication skills.
About us:
Company website: https://www.neulife.com/">https://www.neulife.com/
INNOVERTUS NUTRITION TECHNOLOGIES INDIA PVT.LTD. is the leading Indian company in the field of sports nutrition products and dietary supplements. Incorporated over a decade ago, we are pioneers in introducing the concept of sports nutrition as well as educating the mass about the need to be fit and healthy, thus facilitating and educating the mass to make a choice in investing to live a healthy lifestyle.
Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience?
Are you ready to bring your skills, competencies, and experience to this job? Do you have a solid understanding of the software & hardware? You might be exactly the new team member we are looking for.
Your responsibilities
Troubleshoot hardware, software, and other IT solutions:
- Able to work any shift
- Able to work on-call shifts as required
- Able to work independently to support, break-fix hardware/software and other IT solutions
- Manage AWS infrastructure for production website.
- Setup automated ami creation, cloudwatch,
- Manage the planning and implementation of information systems security, anti-virus.
- Checking and negotiating the IT aspects of any contracts with any external Vendors.
- Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
- Manage and ensure effectiveness of security solutions, including firewalls.
- Deployed CCTV and Biometric device on Warehouse.
- Implementing centralize Anti-Virus policy for Warehouse and Store to block unnecessary site as well external device.
- Database Administration activity for all the production databases - Uptime of databases, Information access times, Effective data management.
- Database tuning, performance monitoring and troubleshooting.
Has good communication and customer service skills:
- Ability to communicate to all levels of management
- Escalate incidents cases to appropriate teams when necessary
- Ability to add, change or modify new or existing reports
- Document and discuss complex end user compute solutions in a simple language that is understandable at all levels both within and outside.
- Ability to work effectively across departmental boundaries.
Design, develop, and/or update and implement team standards, processes, and documentation:
- Monitor, correct, and report observed infractions of security policies and procedures
- Assist in the design, develop, and/or update and implement team standards, processes, and documentation
- Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
- Provide assistance to other technical teams (hands-on support)
- Linux & Windows OS Installation & troubleshooting, Linux patching
- Designing AWS architecture, Creating Custom VPC & launching EC2 instances
- Configuring NACL, SG, Route Table as per client requirement
- Peering VPC across region, Creating and modifying AMI
- Setting Elastic Load Balancers & attaching EC2 instances under it
- AWS- VPC, IAM, EC2, Route 53, S3, Elastic Load Balancer, Cloud Watch
- User and group administration.
Education and/or Experience:
- Master’s/ Bachelor’s degree (Computer Science, IT)
- 4+ years of work experience as System Administrator & AWS with good understanding of the subject.
Benefits:
- Flexible work hours, Work from home and holidays policy
- Open and collaborative work culture
- Competitive salary
Please apply with below details in your resume:
- Current CTC
- Expected CTC
- Earliest joining period (In days)
We are hiring Telesales Representative for SSR TECHVISION Pvt. Ltd.
Position : TeleCaller Executive.
Company: SSR Techvision Private Limited., sector 64, Noida
Experience required : Minimum 6 Month's to 1 Year.
Shift :- Night Shift.
Salary : 20-35k
Timing : 8 Pm to 5:30 Am
Office Work: 5.5 day's Working
Location: Noida
Customers can choose from a variety of food kits that allows them to pick ingredients of their choice. With the belief that good food never fails in bringing people together, the startup has made the whole experience of eating a common meal interactive by applying the DIY concept.
What you will do:
- Preparing accounts and tax returns of the company
- Reconciling accounts receivable and accounts payable
- Issuing invoices for all the payments which are due to the company, tracking the cash inflow and also reporting any late transactions
- Settling the payment transactions due to be paid to third-parties, managing the same and thus issuing stop-payment instructions accordingly
- Preparing and maintaining financial records and statements of the company including, but not limited to, P&L, book-keeping and general entries
- Posting and managing all journal entries to ensure all business transactions are recorded
- Ensuring timely closure of monthly, quarterly and annual accounts
- Ensuring timely compliance of GST of various transactions
- Generation of various financial statements concerning the liabilities and assets of the business, using Tally
- Auditing financial performance and accordingly advising on how to reduce costs and increase profits
- Forecasting the financial status of the company and also analyzing the risk factors involved
Desired Candidate Profile
What you need to have:
- Relevant work experience as an Accountant
- Graduation is a must. Female candidates preferred
- Excellent communication skills
- Willingness to work 6 days a week
- Good knowledge and work experience in Tally
- Excellent in time management and critical thinking
- Candidate who can multitask and with an eye for detail
� Hands on Experience Mobile Application end to end, functional, & UI
� Testing on Android/IOS platform
� Design, write and execute detailed Test Cases across Android & IOS application.
� Contribute ideas to improve our QA processes and best practices based on your extensive experience
� Very good understanding of Mobile App Testing Processes and Concepts
� Minimum 2 years of experience in Automation testing for mobile native app using automation tools (e.g. Appium, Cucumber, Calabash, etc.)
� Work on Automation framework.
� Identifying Test Scenarios, edge cases and suggesting improvements
� Excellent written and verbal communication skills
� Experience working in agile methodology
� What You Need:
� Experience using defect management tool.
� Good in OOPS concepts.
� Good basic knowledge of Java, JavaScript, etc.
- Experience with Hybris 6.x/ 1905/ 2005 with knowledge of Hybris B2C-ACCELERATOR/HYBRIS -B2B-ACCELERATOR, Hybris back- office, Hybris Frontend WCMS cockpit, product cockpit, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Solr Customization
- Experience working on core Java, JSP/Servlets, JEE, Spring, Services (SOAP, REST), Design Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools - CVS/SVN/ GIT Hub
- Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR
- Additional skills in SOA, ESB, JMS
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
- Experience in eCommerce/Hybris payment integration, 3rd Party integration development.
- Preferable to have development experience in Spartacus Hybris module.
- Preferable to have exposure to Azure cloud (Hybris CCV2)
- Fundamental knowledge of design patterns.
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features and technical designs
- Passionate about building great solutions
- Mentoring the team members to meet the clients’ needs and holding them accountable for high standards of delivery
- Willing to work in Shifts to support Production environment and Samsung.com Global eCommerce client requests.
In Brief
Urgent Hiring • Re-location Required
Company Founded 2018 • 1-5 employees
Internet and Technology Startup • Bootstrapped
About us
Based out of Egypt and with presence in the GCC, Quesst Technologies is an early Internet and Tech Startup committed to helping thousands of nationals, residents and travelers in the MENA region, saving them time and effort in seeking reliable and credible knowledge within their communities and localities.
Quesst, the company's flagship platform, is a hyper-local Q&A and knowledge sharing platform that offers the necessary infrastructure for users seeking information to meet, share, engage and interact with one another and with verified subject matter experts.
Who we're looking for
Ideally the successful candidate will have experience in the start-up world and is in a position for a new challenge to take this company to the next level. Someone who is passionate about delivering a scalable and highly performant state-of-the-art cloud-based platforms built with technologies utilizing the JavaScript ecosystem, AI/ML and the latest web technologies to help solve exciting real world problems.
We are looking for an agile and entrepreneurial leader with strong people leadership and technical capability who has a problem-solving and analytical aptitude, excellent communication and presentation skills, is familiar with statistics, has a business acumen, independent, positive can-do attitude, and passion for excellence to the workplace.
Your role and our tech stack
Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.
Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.
Your key responsibilities
- Develop, improve and optimize the structure, quality, and extensibility of current software technologies, codebases and databases
- Prototype ideas to quickly access viability and iterate based on feedback from the team
- Build robust, web-based applications interacting with databases, file-systems and APIs
- Write custom code or integrate open source technologies as needed to find solutions to problems
- Design and build effective APIs; Create servers and databases for functionality
- Design client-side and server-side architecture; Design the data model ensuring scalability
- Accurately translate screen designs into functional front-end code; Develop features and with a mobile responsive design
- Write high-quality, extensible, testable and reusable code and libraries; Conduct code reviews and establishment of best practices
- Participate in planning activities; Estimate accurate stores for new features and design product features
- Help define processes and build tools as needed to scale the solution and the team
- Create and lead the product road-map; Proactively breakdown work, manage development sprints, identify risks and explore solutions
- Test software to ensure responsiveness and efficiency; Troubleshoot, debug and upgrade software; Aggressive problem diagnosis and creative problem solving
- Steer the business on timescales, prioritization and costs on competing development requirements
- Drive rigorous, and weekly product releases and lead required integration efforts with partners and/or third-party software services
- Guide the development in design, architecture and platform choices with strong focus on quality, speed, stability and scalability
- Identify and establish best practices and frameworks keeping in mind parameters of performance, responsiveness, security, maintainability, extensibility, and reuse; Work collaboratively in a lean and agile environment; Write technical documentation
- Recommend and implement new technologies, improvement of existing tech and set-up and future-proofing our technology that can help the company optimize efficiency and productivity and lead edge thinking and knowledge of innovative technologies i.e. AI, ML, blockchain, etc..
Your qualifications
- Minimum of BSc in Computer Science/IT/Electronics/Software Engineering or a comparable degree program
- Proven experience of 2-5 years of full-stack development of web applications; 2+ years building front-end interfaces with React.js & Redux workflows and 2+ years building back-end and maintaining server applications on Node.js, PostgreSQL and designing APIs
- Expert in traditional web-dev stack (HTML5, CSS3, JS); Strong in core JavaScript (ES5, ES6, ESNext, TypeORM and Typescript) and JS object model
- Experience with Linux environments and using the shell and command line terminals (preferred)
- Professional coding experience in object-oriented and scripting languages; Extensive experience building client-side web applications using React
- Proficient with:
- JavaScript Frameworks (ReactJS/NextJS/Redux) and Node.js Frameworks (Express.js)
- Client-side MVC frameworks such as NodeJS, React JS, NextJS, Redux, and AngularJS; Knowledge of isomorphic React
- Configuration of various servers to run web application servers, databases, etc.; Web server technologies like Nginx, NodeJS, Apache, etc.
- Frontend CSS frameworks like Bootstrap, Material UI and preprocessors like SASS and SCSS/LESS
- Writing and integrating middleware; Experience with Redux Saga and Thunk
- Architecture, design, queries of Relational databases (PostgreSQL, MySQL and other RDBMS)
- Modern JS tooling (NPM, Webpack, Babel, ESLint and Prettier)
- Developer tools, such as Visual Studio Code
- Code versioning tools and Git version control systems (Github); Containerization systems (Docker)
- Strong in data structures, XML technologies, JSON parsing
- Caching frameworks and mechanisms, work-task queues, transactions and messaging queues (Redis, Memcached, RabbitMQ and others)
- Building real-time applications using Web Sockets (Socket.io)
- Web and mobile push notifications and cloud message APIs (GCM, APNS, OneSignal, etc.)
- Setting up cron jobs and schedule task execution
- Handling Services, RESTful, APIs, third party libraries and APIs (Google APIs, AWS, Zendesk, etc.)
- Experience with API gateway, distributed infrastructure architectures and applications tuning/profiling; Experience working with microservices
- User authentication and authorization between multiple systems, servers, and environments; Understanding of “session management” in a distributed server environment
- Experience with REST API and web service construction, integration and architecture and working with remote data via REST and JSON
- Knowledge of modern authorization mechanisms, such as JSON Web Token, Authentication and Security Technologies
- Familiarity with building secure systems (OWASP secure coding practices or similar)
- Architect and cloud-deploy applications on AWS and other cloud providers
- Deep understanding of Test-Driven Development (TDD)
- Build and manage end-to-end and UI tests; Experience writing tests (unit, integration, functional, etc.), and using testing frameworks
- Build third-party integrations like Slack, Stripe, Google and supporting their workflow
- Provision DevOps tooling with continuous integration; Build modern Front-end build pipelines and tools
- Contribute to API documentation including API description languages like Swagger; Document and diagram functional flows and architectures
- Experience in building rich PWA applications; Experience in responsive design, cross browser compatibility and website performance
- Understanding of how browsers and DOM work; Understanding and experience with asynchronous processing, partial page refresh, DOM traversal and manipulation
- Expert level using Web Analytics tools (Google Analytics and others); Experience with open source software development
- Experience with localization and internationalization of applications (working with multi-site setups, multi-language, i18n, etc.)
Some desired extras and good to have skills
- Knowledge of cyber-security, malware analysis, threat detection and/or sandboxing technology
- Preferably has knowledge of working in big data (Spark, Kafka, Hadoop) and machine learning ecosystems
- Strong background in security and data analytics and on-premise data experience
- Experience and familiarity with:
- Architecture, design, queries and aggregation of NoSQL databases (MongoDB, Cassandra and others)
- Elasticsearch and ELK stack
- Developing integrations for global OTAs
- OpenAPI
- Knowledge of multiple backend languages and framework
We offer you
- A unique entrepreneurial opportunity to build something from the ground up and scale it up to a major regionally recognizable brand
- A great learning curve in a collaborative environment with no barriers for initiatives
- Leading compensation package including salary free of local taxes, accommodation allowance for local hire or shared accommodation for international hire, free medical care from company physician, free government healthcare membership, transport allowance, paid airfare to the country of origin, paid leave and end of service according to local labor law.
Your professional career growth opportunities
As you help us grow Quesst, we will help you grow and professionally develop. Joining us at this stage, you will have the opportunity to be part of the core team if you prove you have what it takes and will be given the opportunity to:
- Lead and develop a technical strategy for the company, which involves goal setting, discussing options, and analyzing risks with the management team, CEO and board members
- An opportunity to build and manage a business unit from scratch and scale it up to success at a regional level
- Attract and retain top tech talent, mentor and manage the team as it grows
- Develop and manage KPIs for the tech team and create a challenging work environment
Have we caught your attention?
Send us your application including your resume, salary expectations and earliest starting date.
We’re looking forward to your application!