DevOps Engineer

Please Apply - https://zrec.in/L51Qf?source=CareerSite

About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Job Title:             Senior DevOps Engineer (Infrastructure/SRE)

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:      4-6 years

Education:           B.Tech/MCA

Notice Period:     Immediately

About Us

At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.

Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.

We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.

Role Summary

We are looking for a Senior DevOps Engineer (Infrastructure) to design, automate, and manage cloud-based and datacentre infrastructure for diverse projects. The ideal candidate will have deep expertise in a public cloud platform (AWS, GCP, or Azure), with a strong focus on cost optimization, security best practices, and infrastructure automation using tools like Terraform and CI/CD pipelines.

This role involves designing scalable architectures (containers, serverless, and VMs), managing databases, and ensuring system observability with tools like Prometheus and Grafana. Strong leadership, client communication, and team mentoring skills are essential. Experience with VPN technologies and configuration management tools (Ansible, Helm) is also critical. Multi-cloud experience and familiarity with APM tools are a plus.

Ideal Candidate Profile

• Solid 4-6 years of experience as a DevOps engineer with a proven track record of architecting and automating solutions on Cloud
• Experience in troubleshooting production incidents and handling high-pressure situations.
• Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Extensive experience with Kubernetes, Terraform, ArgoCD, and Helm.
• Strong with at least one public cloud AWS/GCP/Azure
• Strong with Cost Optimization and Security Best practices
• Strong with Infrastructure automation using Terraform and CI/CD automation
• Strong with Configuration Management using Ansible, Helm etc
• Good with designing architectures (Containers, Serverless, VMs etc)
• Hands-on Experience working on Multiple Projects
• Strong with Client communication and requirements gathering
• Databases management experience
• Good experience with Prometheus, Grafana & Alert Manager
• Able to manage multiple clients and take ownership of client issues.
• Experience with Git and coding best practices
• Proficiency in cloud networking, including VPCs, DNS, VPNs (OpenVPN, OpenSwan, Pritunl, Site-to-Site VPNs), load balancers, and firewalls, ensuring secure and efficient connectivity.
• Strong understanding of cloud security best practices, identity and access management (IAM), and compliance requirements for modern infrastructure.

Good to have

• Multi-cloud experience with AWS, GCP & Azure
• Experience with APM & Observability tools like - Newrelic, Datadog, and OpenTelemetry
• Proficiency in scripting languages (Python, Go) for automation and tooling to improve infrastructure and application reliability.

Key Responsibilities

1. Design and Development:
2. Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
3. Collaborate with product and engineering teams to translate business requirements into technical specifications.
4. Write clean, maintainable, and efficient code, following best practices and coding standards.
5. Cloud Infrastructure:
6. Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
7. Implement and manage CI/CD pipelines for automated deployment and testing.
8. Ensure the security, reliability, and performance of cloud infrastructure.
9. Technical Leadership:
10. Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
11. Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
12. Lead technical discussions and contribute to architectural decisions.
13. Problem Solving and Troubleshooting:
14. Identify, diagnose, and resolve complex software and infrastructure issues.
15. Perform root cause analysis for production incidents and implement preventative measures.
16. Continuous Improvement:
17. Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
18. Contribute to the continuous improvement of development processes, tools, and methodologies.
19. Drive innovation by experimenting with new technologies and solutions to enhance the platform.
20. Collaboration:
21. Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
22. Communicate effectively with stakeholders, including technical and non-technical team members.
23. Client Interaction & Management: 
24. Will serve as a direct point of contact for multiple clients.
25. Able to handle the unique technical needs and challenges of two or more clients concurrently. 
26. Involve both direct interaction with clients and internal team coordination.
27. Production Systems Management: 
28. Must have extensive experience in managing, monitoring, and debugging production environments. 
29. Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Excellent communication skills

Open to work on EST time zone(6pm to 3am)

Technical Skills: 

·        In depth understanding of DevSecOps process and governance 

·        Understanding of various branching strategies 

·        Hands on experience working with various testing and scanning tools (ex. SonarQube, Snyk, Blackduck, etc.) 

·        Expertise working with one or more CICD platforms (ex. Azure DevOps, GitLab, GitHub Actions, etc) 

·        Expertise within one CSP and experience/working knowledge of a second CSP (Azure, AWS, GCP) 

·        Proficient with Terraform 

·        Hands on experience working with Kubernetes 

·        Proficient working with GIT version control 

·        Hands on experience working with monitoring/observability tool(s) (Splunk, Data Dog, Dynatrace, etc) 

·        Hands on experience working with Configuration Management platform(s) (Chef, Saltstack, Ansible, etc) 

·        Hands on experience with GitOps 

• 2+ years work experience in a DevOps or similar role
• Knowledge of OO programming and concepts (Java, C++, C#, Python)
• A drive towards automating repetitive tasks (e.g., scripting via Bash, Python, etc)
• Fluency in one or more scripting languages such as Python or Ruby.
• Familiarity with Microservice-based architectures
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
• Experience with CI/CD tools Azure DevOps, AWS cloud formation, Lamda functions, Jenkins, and Ansible
• Experience with AWS, Azure, or another cloud PaaS provider.
• Solid understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
• Proficiency with source control, continuous integration, and testing pipelines
  
• Effective communication skills

• Deploy and maintain critical applications on cloud-native microservices architecture.
• Implement automation, effective monitoring, and infrastructure-as-code.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
• Analyze how customers are using the platform and help drive continuous improvement.
• Support and work alongside a cross-functional engineering team on the latest technologies.
• Iterate on best practices to increase the quality & velocity of deployments.
• Sustain and improve the process of knowledge sharing throughout the engineering team
• Identification and prioritization of technical debt that risks instability or creates wasteful operational toil.
• Own daily operational goals with the team.

• Recommend a migration and consolidation strategy for DevOps tools
• Design and implement an Agile work management approach
• Make a quality strategy
• Design a secure development process
• Create a tool integration strategy

• Collaborate with Dev, QA and Data Science teams on environment maintenance, monitoring (ELK, Prometheus or equivalent), deployments and diagnostics
• Administer a hybrid datacenter, including AWS and EC2 cloud assets
• Administer, automate and troubleshoot container based solutions deployed on AWS ECS
• Be able to troubleshoot problems and provide feedback to engineering on issues
• Automate deployment (Ansible, Python), build (Git, Maven. Make, or equivalent) and integration (Jenkins, Nexus) processes
• Learn and administer technologies such as ELK, Hadoop etc.
• A self-starter and enthusiasm to learn and pick up new technologies in a fast-paced environment.

Need to have

• Hands-on Experience in Cloud based DevOps
• Experience working in AWS (EC2, S3, CloudFront, ECR, ECS etc)
• Experience with any programming language.
• Experience using Ansible, Docker, Jenkins, Kubernetes
• Experience in Python.
• Should be very comfortable working in Linux/Unix environment.
• Exposure to Shell Scripting.
• Solid troubleshooting skills

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable