Deputy Manager - HRBP
BPO
10 - 12 yrs
₹16L - ₹20L / yr
Noida
Skills
Human Resources (HR)
MS-Excel
Pivot table
VLOOKUP
Management Information System (MIS)
Payroll Management
HR management
Communication Skills
Employee Engagement
Performance management
Team Management
Key Responsibilities:
- Plan, execute, and implement internal communication and employee engagement programs aligned with company objectives.
- Support stakeholders including Recruitment, HR Operations, Payroll, L&D, Compliance, and Management teams with communication and design requirements.
- Design, implement, and conduct service line orientations for new joiners.
- Handle employee communication through Focus Group sessions, Meet the Leader sessions, and drive timely execution of action plans.
- Facilitate Fun Committees and periodic engagement activities.
- Conceptualize and execute the employee engagement strategy through surveys, events, and recognition programs.
- Ensure all communications are brand compliant and meet organizational standards.
- Drive engagement on internal social media platforms to increase visibility of initiatives.
- Administer counseling, performance improvement plans, and disciplinary actions in collaboration with the Compliance team.
- Prepare and present various business reports as required.
Requirements:
- Proven experience as an HRBP, preferably in large-scale, fast-paced environments.
- Awareness of key HR metrics like attrition, shrinkage, WFM, etc.
- Strong experience in event management, including planning and executing large-scale events.
- Ability to use technology and digital media to enhance communication effectiveness.
- Proficiency in Microsoft Office tools (Publisher, Word, Excel, PowerPoint, SharePoint, Live Meeting).
- High energy, drive, enthusiasm, initiative, and commitment.
- Excellent communication, influencing, and interpersonal skills with an approachable style.
- Strong judgment, patience, and tact in challenging situations.
- Willingness to work night shifts.
Mandatory Criteria :
- Candidate must have minimum 10 years of experience in Human Resource Management as a DM or Manager, including team management experience and fluent communication skills.
- Candidate must have handled at least 1300 employee headcount.
- Candidate must be at Manager or Deputy Manager level currently (Assistant Manager designation will not be considered).
- Need candidates from BPO, KPO, or BPM industry only.
- Candidate must have strong expertise in Excel (Pivot, VLOOKUP, formulas, MIS reporting etc.)
- Candidate must be comfortable working in evening/UK shifts (5:30 PM – 3:00 AM).
- Candidate should have experience in HR Operations, Recruitment, Payroll, Compliance and conducting new joiner orientations.
Note: There are 2 vacancies for this role – one for the Night Shift (5:30 PM – 3:00 AM) and one for the Mid-Day+ Night shift both (11:30 AM – 9:00 PM) at different locations in Noida.
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Shubham Vishwakarma
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