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The ideal candidate should be:
• Data literate and a technology enthusiast: you should have an active interest in staying
up-to-date on the latest technology trends and what this might mean for business use
• An agile thinker - with the ability to think both clearly and quickly
• A skilled verbal and visual communicator - you should enjoy writing strategic decks and
presenting them
• Tuned in to the creative process and a champion of creative ideas, making sure they are on brand and deliverable in the client context
• A positive relationship-builder with internal stakeholders and clients and be confident about leading conversations and making things happen
• Experienced in working on global or pan-market brands with a strong interest and the desire to immerse yourself strategically in other cultures.
• Confident discussing business issues and understanding of commercial imperatives
• Hands-on in delivery when needed, but also able to brief and lead a project team
• An expert in common platforms such as Wordpress, Webflow, Figma, AEM, Wix, and able to advise clients on the pros/cons of these.
• Proactively engaging with emerging technologies, including AI, and the role they may play in brand experience.
• Have a technical understanding of brand experience extending beyond website and into other channels.
Hands-on approach and the following activities will be a reality of the role:
• Research and audit existing client digital platforms/ecosystems in terms of UX/UI, and compare to competitors/peers
• Collect and interpret data from platforms like Google Analytics, Adobe Analytics, and social media listening tools (e.g. Meltwater) to inform strategic decision-making
• Stakeholder engagement: interviews and discovery workshops with diverse teams of client stakeholders (including C-suite)
• Content analysis and content strategy/recommendations
• Presentation of insights, opportunities and recommendations, translating sometimes complex data into actionable insights that can guide clients on how to optimize their digital presence and marketing efforts
• Development of digital strategy including information architecture, user journey mapping and content strategy
• Development of digital experience and communication strategies that may include messaging, content, social media, email marketing, SEO/SEM, and paid media
• Research into emerging trends in data science and analytics, remaining up-to-speed with the latest tools and methodologies
• Collaboration with our design team to ensure digital brand strategies are delivered to a high quality across all channels and platforms
• Creation of measurement frameworks and KPIs to evaluate the effectiveness of digital brand / website strategies and make data-driven recommendations for optimization
• Experimentation into emerging technologies to take the lead on developing new products around these to solve client challenges or improve existing services/products
Main Responsibilities:
• Logging all relevant incident/service request details, allocating categorization and prioritization codes.
• Providing first-line investigation and diagnosis using approved tools, systems and procedures.
• Resolving/fulfilling incidents/service requests that are in scope.
• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.
• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.
• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.
• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).
• Keeping customers informed of progress.
• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.
• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.
• Ensure the Configuration Management System (CMS) is maintained/updated.
• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.
• Ensure communication at all times is clear, concise, meaningful, professional and efficient.
• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.
• Identify need for Problem Management for reoccurring Incidents/Events.
• Understanding of and familiarity with Customers’ services and solutions.
• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
• Actively participate as required in meetings (customer, 3rd party, internal).
• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.
• Act as delegate for Senior staff.
• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff.
Experience
• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).
• 12+ x months in a process driven organization (must).
• Experience working in a multi-cultural/international environment (desirable).
• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).
Application Integration Engineer - HR/Payroll
Skills:
· Experience on HR Payroll SaaS
o HR/Payroll applications: Ideally UKG, multiple others ok
o Financial applications: ideally knowledge of how HR/Payroll systems interact with ERPs (ideally NetSuite), and other personnel expenses (i.e., Expensify, Concur)
· Knowledge of various Integrations approaches:
o Native connectors
o SFTP files
o API – schema, design
· Knowledge of multiple coding languages: Java script, XML, REST, SOAP etc.
· Ability to work with data bases (ideally SQL, Oracle, PostgreSQL), including ETL
· Some knowledge of Azure services, mainly SQL and Oracle databases, storage, analytics
· Experience working with global teams
· Ability to overlap some work hours with US EST/CT time
· Solid communication skills
· Proactive, takes initiative, out-spoken
Experience
· 5-8 of years
Job description
- Looking for Business Development Managers who are excited to be a part of our fast-paced, high-intensity work environment and work with business leaders aligned with our mission.
Our Mission 2025 is to transform the way learning is delivered by impacting 1 million+ childrenannually to get closer to our vision to democratize quality early education.
As an integral part of our growing BDM team, you will contribute to our mission to expand from ourcurrent set of 700 partner schools to 7000+ schools in 3 years by 2025.
Responsibilities:
Primarily focus to be on the sale of products and services to potential customers within theassigned location/region.
Travel to the assigned locations to introduce/maintain product/services supply to targetconsumers and existing clients.
Understanding customers' needs and identifying sales opportunities.
Educate clients/customers on how products/services can benefit them financially andprofessionally.
Arrange meetings and visit clients/customers to demonstrate the features of products andservices to convince them to buy a product or subscribe to a service on a recurring basis.
Represent the brand during all customer and prospect interactions.
Create new leads within the assigned locations.
Maintain records/database of all sales leads (current and potential customers) and/orcustomer accounts.
Manage multiple accounts simultaneously and maintain rapport with current and potentialcustomers
Focus on increasing the sales of the company
Prepare and submit sales reports to the respective manager.
Update the CRM system.
Follow up for advances and balance payments from the customers
Attend trade exhibitions, conferences and meetings
Experience
0 - 3 years of sales experience
Education: Any Graduate
Language Preference: English, Hindi & any Local Language
Previous experience in sales position preferred
Job Location: Pune/Noida.
Skills & Abilities:
Ability to multitask and adhere to processes
Good communication skills, both verbal and written
Excellent customer servicing skills
Strong listening and sales skills
Self-motivated, results-driven and a good Team player
Is flexible to travel whenever required
Salary : 3-5 LPA Fixed + 1.5 Variables
Are you a dynamic HR professional with a passion for people management and organizational growth? We're seeking an experienced HR Executive to join our team and help drive our human resources initiatives to new heights. As an HR Executive at Auto Mechanics, you'll play a crucial role in shaping our talent acquisition, employee development, and HR strategy.
Key Responsibilities:
- Talent Acquisition: Source, screen, and interview candidates to identify the best fit for our organization. Manage the end-to-end recruitment process, from job posting to onboarding. Build a strong talent pipeline to meet our current and future staffing needs.
- Employee Relations: Act as a point of contact for employee inquiries and concerns, fostering a positive work environment. Address employee issues professionally and confidentially. Coordinate team-building activities and initiatives.
- Performance Management: Collaborate with managers to implement performance appraisal processes. Identify opportunities for employee development and recommend training programs. Maintain performance records and assist with performance-related discussions.
- HR Policies and Compliance: Ensure adherence to company policies, employment laws, and regulations. Assist in the development and updating of HR policies and procedures. Maintain accurate employee records with strict data privacy compliance.
- Training and Development: Assess training needs and organize relevant development programs. Collaborate with external trainers or internal resources to deliver effective training sessions.
- Benefits Administration: Manage employee benefits programs, including health insurance and retirement plans. Respond to benefits-related inquiries and assist with enrollment.
- HR Reporting: Compile and analyze HR metrics to provide insights for HR initiatives. Prepare regular reports for management on key HR indicators.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree is a plus).
- Proven experience in HR roles, with a strong understanding of HR practices and labour laws.
- Excellent interpersonal and communication skills.
- Proficiency in HRIS and Microsoft Office Suite.
- Ability to maintain confidentiality and handle sensitive information.
- Strong problem-solving and decision-making abilities.
Experience: 0.6 - 3 years required
If you're a dedicated HR professional looking for a challenging yet rewarding opportunity, we'd love to hear from you. Join us in shaping the future of our organization and supporting our employees' growth and success.
Benefits:
- Flexible schedule
- Internet reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Shift allowance
Experience:
- HR: 1 year (Preferred)
- Total work: 1 year (Preferred)
Language:
- English and Hindi (Preferred)


We are looking for a Java Developer with minimum 3 to 8 years of experience.
Responsibilities and Duties:
- Java/Java EE application development while providing expertise in the full software development life cycle, from concept and design to testing.
- Contribute to all phases of the development life cycle
- Write well-designed, testable, efficient code
- Ensure designs comply with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

- Gather benchmark data about jobs, compensation and benefits
- Map out salary ranges for our open positions
- Calculate retention, turnover and internal mobility rates
- Report on key recruiting metrics like time to fill and hiring costs
- Assist hiring managers in designing hiring and training plans
- Forecast costs by department and help create budgets
- Analyze employees’ answers to internal surveys (like job satisfaction surveys)
- Assess results from our employee performance reviews
- Identify top reasons why candidates and employees choose to work with our company and recommend areas of improvement for our HR procedures
Requirements and skills
- Work experience as an HR Analyst or similar role
- Experience using Human Resources Management Systems
- Excellent analytical skills
- Ability to create detailed spreadsheets, charts and presentations
- Good research abilities
- Familiarity with HR operations including hiring, payroll and employee benefits
- BSc in Human Resources, Business Administration or relevant field
1. We are looking for designers having good creativity and communication, who are passionate about delivering a well-designed, scalable, intuitive user interface.
2. Motivated to learn things through sharing and experimentation that will help them and the company become better at creating solutions.
3. Promotes humble behavior and maintains curiosity in learning new things to take on new challenges.
4. Developing user experience for web apps/mobile apps (iOS/Android).
5. A deep understanding of current technologies and design trends, and the desire to innovate using digital platforms.
6. Screen design of new websites or mobile applications using design tools like Photoshop, Illustrator, XD etc.
7. Wireframe and UI prototyping.
8. Capability to communicate with clients, provide insight into UX decisions and collaborate with the project team.
9. Coordinate with engineering teams to develop great user experiences and ensure designs are optimized and implemented effectively.
Desired Skills :
1. Having good team spirit and strong communication skills to collaborate with various stakeholders.
2. Creative, resourceful, detail-oriented, highly organized, hands-on.
3. Bring original ideas and fresh approaches to each project.
Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients.
In the last 4 years, they’ve developed experiential tech solutions for a wide range of companies, many of which have been life-changing for their users. From global tech giants like Facebook, Amazon, and LinkedIn to home-grown startups like PayTM and Myntra to more traditional organizations like Tech Mahindra, the Tamil Nadu Government, BIRD-NABARD, and the Delhi Police.
Tacnik has also designed a scalable virtual events platform called Samaaro. Samaaro is designed keeping with the goal of making virtual events as life-like as possible. From industry conferences, trade shows, and fairs to exhibitions and online community meets, Saamaro has a host of features specially to make virtual events as immersive as possible. Given the burgeoning need for holding events virtually without compromising on the quality of the experience, Samaaro has seen rapid growth in the last few months, not only in India but across the globe.
Job
We are looking for a senior designer to join our design team and lead us in our design projects. You will be required to oversee the design project from end to end, starting from conceptualization to completion. You will also need to coordinate with the market team and lead your design team towards producing high-quality designs. Your contribution will add value to the team and the end product, directly impacting our customer satisfaction and profits. Ultimately, you will ensure the design team promotes our brand by delivering high-quality pieces on tight deadlines.
Skills
· Hands-on experience with conceptualizing design projects, coordinating with creative teams, and working on its execution.
· Guide teams towards finishing projects and campaigns.
· Approve and implement various policies to improve the department.
· Hold a position of responsibility and have a scope for growth to other job roles.
· Excellent IT skills, especially with design and photo-editing software
· Exceptional creativity and innovation
· Excellent time management and organizational skills
· Accuracy and attention to detail
· An understanding of the latest trends and their role within a commercial environment
· Professional approach to time, costs, and deadlines
Responsibilities
· Oversee conceptualization of design projects.
· Create execution plans for projects and see them through to completion.
· Ensure the design team and designers are producing quality work.
· Conceptualise original and unique designs and illustrations.
· Choose the right images, typography, graphics, and layouts for the project.
· Refine images, fonts, and layouts using graphic design software
· Generate ideas to portray concepts and advertise products/services
· Increase user-friendliness in digital products
· Ensure the products created are user-friendly and convey brand consistency with all projects.
· Coordinate between marketing and design teams to ensure smooth flow of work and
· Stay up to date with the changing trends in the field and best practices.
Requirements
· Proven work experience as a Senior Designer, Graphic Designer, or similar role
· Portfolio of completed design projects
· Hands-on experiences with image editing software, like Photoshop and Adobe Illustrator
· Proficient in design software (e.g. InDesign and Balsamiq)
· Strong aesthetic skills with the ability to combine various colors, fonts, and layouts
· Attention to visual details
· Ability to meet deadlines and collaborate with a team
Job Details
· Job Location: Bengaluru
· Company/Industry: IT/Software
· Position/Role: Senior Graphic Designer
· Website: http://samaaro.com/
· LinkedIn: https://www.linkedin.com/company/tacnik/
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