Data Engineering Lead

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.

Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.

Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.

Experience: 5 years

No. of Positions: 2

Job Type: Full-time

Benefits: Health Insurance

Work Days: Monday to Friday

About Company

One of the India's leading Renewable Energy Consultants, working with large commercial and Industrial clients and helping them choose right Renewable Energy solution for them.

Roles & responsibilities:

• Research and Analysis in the Renewable Energy Sector of the regulations,policies, market competitors, key developers

• Creating and maintaining Financial Models and Financial Calculators as per the Customer’s and Company’s requirements

• Supporting in the Transaction Execution and in signing the PPA documents with the customers

• Preparation of Financial Modeling, corporate presentations, and information memorandum, RFS

Requirements:

MBA in Finance or comparable qualification with 8 -16 months of experience and excellent knowledge of Microsoft Excel

• You must have excellent knowledge and hands on for Ms Excel.

• You must have strong analytical (quantitative as well as qualitative) skills including building financial models

• You should have a strong financial statement analysis foundation

• You should have great research capabilities and understanding of the power and utility sector with a focus on solar, wind, and new upcoming technologies

• You should have excellent communication, writing skills, report-writing, and presentation skills

Company Overview:

At Codvo, software and people transformations go hand-in-hand. We are a global empathyled technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results.

Required Skills (Technical):

•  Advanced knowledge of statistical techniques, NLP, machine learning algorithms and deep learning frameworks like TensorFlow, Theano, Kera’s, Pytorch.
•  Proficiency with modern statistical modelling (regression, boosting trees, random forests, etc.), machine learning (text mining, neural network, NLP, etc.), optimization (linear optimization, nonlinear optimization, stochastic optimization, etc.) methodologies.
• Building complex predictive models using ML and DL techniques with production quality code and jointly own complex data science workflows with the Data Engineering team.
• Familiarity with modern data analytics architecture and data engineering technologies (SQL and No-SQL databases).
• Knowledge of REST APIs and Web Services
• Experience with Python, R, sh/bash

Required Skills (Non-Technical):

• Fluent in English Communication (Spoken and verbal)
• Should be a team player
• Should have a learning aptitude
• Detail-oriented, analytically.
• Extremely organized with strong time-management skills
• Problem Solving & Critical Thinking

We are seeking extremely smart programmers who are gung ho about building large scale systems that are going to have a big impact on millions of customers.

Responsibilities:

• Design and develop products by working closely with business team.
• Gain experience with hands on coding and independent ownership of software components.
• Build performant, scalable, enterprise ready back end architectures that can support millions of users in parallel.
• Follow strong engineering best practices and champion their adoption.

Requirements:

• 2+ years’ experience in software product development and delivery.
• Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities.
• All experience should be from good product development or e-commerce background.
• Must have shown good stability in all your previous associations.
• Have strong backend knowledge and cloud development exposure.
• Expert at Java, Spring boot, Hibernate, REST API development.
• Worked with at least 1 RDBMS (Mysql preferred). NoSql is a plus.
• Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
• Writing high quality code which is made better by unit tests and integration tests is how you work.
• Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
• Knowledge of test driven development and AWS tech stack will be a good plus.

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Lead a software development project and manage software development from inception to delivery. 
• Be both a highly technical hands-on coder and effective at mentorship. 
• Coach and mentor team members for skill development and experience.
• Establish goals and objectives for the team that aligns with the overall roadmap and delivery schedules. 
• Works to increase team efficiency and effectiveness in order to achieve long term goals. 
• Participates in hiring of new team members. 
• Performs any HR related tasks. 
• Analyze performance and develop improvements to performance of web application. 
• Perform upgrades to 3rd party libraries and tools used by the web application. 
• Implement new web application software features and products following best practices such as authoring of unit tests, writing maintainable code, applying established patterns and algorithms. 
• Specialize in client or server-side web application development as a member of a project team. Preference for familiarity with the full technical stack. 
• Develop software to support internal initiatives, tools, update framework and application functionality. 
• Work as part of an Agile SCRUM team in the planning, scoping, estimation and execution of technical solutions. 
• Work within a wide range of new and legacy code and technologies in a mature codebase • Other duties as assigned.  

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.  

Qualifications include: 

• 7+ years for experience in developing highly scalable, reliable, secure web applications.
• Experience with Javascript (preferably TypeScript), Node.js and React.js.
• Experience or willingness with developing serverless architecture.
• Experience designing data persistence and caching concepts using both SQL and NoSQL DBMS (MySQL, DynamoDB, Redis, etc.)
• Experience testing software in alignment with the Test Pyramid.
• Strong CS fundamentals including familiarity with data structures and especially the asynchronous challenges that face JavaScript developers today.
• Experience owning the responsibility for delivering frontend and backend work as well as coordinating with QA, Design, and PM.
• Willingness to accept responsibility not only for your own work but the work of the team as a whole.
• Excellent communication skills, both verbal and written.
• Enjoy being part of a highly collaborative, remote-friendly environment.
• One year of experience using AWS services, such as Lambda, SES, SQS, EC2, RDS, ELB’s and have knowledge of VPC’s (AWS and/or RightScale knowledge a plus.
• 1years of experience in product or SaaS development.
• Experience with modern front-end frameworks.

Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micro management
• Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
• Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen
• Learn together from different teams on how they scale to millions of users and billions of messages. 
• Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team and more importantly have fun while you work on scaling MoEngage.

Skills required:

- Minimum 2 year experience in Android Development

- Good understanding of Java Programming language

    - OOPs concepts

    - Multi-threading

- Good understanding of Android Framework

    - Framework Components

    - Data Storage/Persistence

    - Offline support for application

    - Rest APIs

Good to Have:

- Knowledge and understanding of Kotlin

- Experience in building dynamic UI

- Knowledge of hybrid frameworks like React-Native/Cordova/Xamarin/Flutter, etc.

• 1+ years of experience with Android
• Basic understanding of Kotlin
• Experience with Android Architecture Components Like ViewModel, LiveData, Data BInding, Navigation etc.
• Experience with frameworks like OkHttp, Retrofit, androidx, moshi, picasso, among others.
• Experience with design patterns and industry trends
• Understanding that great code is also maintainable code.