Inside Sales Specialist

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.