Data Engineer

Lead Cloud Reliability Engineer

Job Responsibilities

● Lead and manage the Cloud Reliability teams to provide strong Managed Services support to end-customers.

● Isolate, troubleshoot and resolve issues reported by CMS clients in their cloud environment

● Drive the communication with the customer providing details about the issue, current steps, next plan of action, ETA

● Gather client's requirements related to use of specic cloud services and provide assistance in seing them up and resolving issues

● Create SOPs and knowledge articles for use by the L1 teams to resolve common issues

● Identify recurring issues, perform root cause analysis and propose/implement preventive actions

● Follow change management procedure to identify, record and implement changes

● Plan and deploy OS, security patches in Windows/Linux environment and upgrade k8s clusters

● Identify the recurring manual activities and contribute to automation

● Provide technical guidance and educate team members on development and operations. Monitor metrics and develop ways to improve.

● System troubleshooting and problem-solving across plaorm and application domains. Ability to use a wide variety of open-source technologies and cloud services.

● Build, maintain, and monitor conguration standards.

● Ensuring critical system security through using best-in-class cloud security solutions.

Qualifications

● 4-7 years experience in Cloud Infrastructure and Operations domains and IT operational experience preferably in a global enterprise environment.

● Specialize in one or two cloud deployment platforms: AWS, GCP

● Hands on experience with AWS/GCP services (EKS, ECS, EC2, VPC, RDS, Lambda, GKE, Compute Engine)

● Understanding of one or more programming languages (Python, JavaScript, Ruby, Java, .Net)

● Logging and Monitoring tools (ELK, Stackdriver, CloudWatch)

● Knowledge on Conguration Management tools such as Ansible, Terraform, Puppet, Chef

● Experience working with deployment and orchestration technologies (such as Docker, Kubernetes, Mesos)

● Good analytical, communication, problem solving, and learning skills.

● Knowledge on programming against cloud plaorms such as Google Cloud Platform and lean development methodologies.

● Strong service aitude and a commitment to quality.

● Willingness to work in shifts.

Dear Candidate

Looking for Telecom Advance Support Engineer (PSO)

If this opportunity hits you Kindly revert.

Job Description:

3+ years’ experience working as a support engineer / Network Engineer /deployment Engineer/ Solutions Engineer/integration Engineer in the telecom deployment industry. 

■ BE/ B.Sc. in CS, EE, Telecommunications graduate with honors from an elite university – (70%- 90% depending on the colleges. Delhi university a plus).

■ Telecom Knowledge (IMS, 4G) - Mandatory.

■ Linux OS, SQL knowledge – Mandatory. Vertica DB, scripting - a plus.

■ Open stack / Cloud based infrastructure (OpenStack/Kubernetes), knowledge is a plus

■ Be available to work off business hours to address critical matters/situations based on Radcom’s on-call support model

■ Willing to work in evening and night shifts and Weekend.

■ Fluent English – Mandatory

■ Valid passport 

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■ Based in RADCOM India offices, Delhi, India. 

■ Responsible for all the technical support aspects required by the client for RADCOM’s solutions, including integration, deployment, and customization of applications; and KPI reports for individual customer needs.

■ Support and deployment of Radcom’s solution at cloud-based customer environments (case to case basis)

■ Having very good customer interaction interface and able to drive customer calls independently.

■ Able to drive and deliver internal customer small project - end to end handling along with taking care of all internal required communications.

■ Working closely with the management on customer updates and future plan

■ Daily maintenance and problem resolution, System patches and software upgrades, and routine system configuration

■ Identifies, diagnoses, and resolves issues related to System with good troubleshooting and root cause finding.

■ If required: travel to on-site support outside India, training, installation, and configuration, etc

Thanks & Regards

Shreya Tiwari

Technical Recruiter - HR

RADCOM

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Mandatory Skills

• C/C++ Programming
• Linux System concepts
• Good Written and verbal communication skills
• Good problem-solving skills
• Python scripting experience
• Prior experience in Continuous Integration and Build System is a plus
• SCM tools like git, perforce etc is a plus
• Repo, Git and Gerrit tools
• Android Build system expertise
• Automation development experience with like Electric Commander, Jenkins, Hudson

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Delivering efficient and effective corporate governance and secretariat support and advice
• Advising and keeping the management informed about their legal responsibilities
• Maintaining statutory registers and other records as per relevant legal Act(s)
• Drafting and vetting of various legal documents and agreements for the company
• Being responsible for all regulatory compliances of the company
• Convening various meetings as per procedure in law
• Keeping up to date with any regulatory or statutory policies and changes that might affect the organization
• Planning and coordinating internal audits
• Handling corporate filing and managing the processes and procedures related to the same
• Preparing various reports of the company by ensuring compliance of relevant rules, laws and regulations
• Working closely with various key stakeholders and acting as a point of coordination for matters related to corporate governance
• Improving processes related to corporate governance and secretariat by identifying and working on opportunities to improve coordination and communication

• Qualified Company Secretary with relevant work experience of 3 – 5 years
• Previous experience of practical corporate compliances and also proven ability to handle independently corporate compliance of listed Company according to Listing Regulations.
• Must be active in understanding various amendments.
• Excellent knowledge Company/SEBI Law. In-depth knowledge of the industry standards and regulations.
• Proficiency in MS Office Suite. Excellent communication, coordination and analytical skills.
• Outstanding and vigilant planning and implementing abilities

• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks React.js.
• Proficiency with Ruby on Rails
• Familiarity with database technology such as MySQL or Oracle or PostgreSQL.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

• 5 working days
• Flexible timings
• Work from home granted

Legal decision maker

CS Experience optional

• JD: • 10+ years of overall industry experience
  • 5+ years of cloud experience
  • 2+ years of architect experience
  • Varied background preferred between systems and development
  o Experience working with applications, not pure infra experience
  • Azure experience – strong background using Azure for application migrations
  • Terraform experience – should mention automation technologies in job experience
  • Hands on experience delivering in the cloud
  • Must have job experience designing solutions for customers
  • IaaS Cloud architect
  workload migrations to AWS and/or Azure
  • Security architecture considerations experience
  • CI/CD experience
  • Proven applications migration track of record.