Data Analyst

1. Flink Sr. Developer

Location: Bangalore(WFO)

Mandatory Skills & Exp -10+ Years : Must have Hands on Experience on FLINK, Kubernetes , Docker, Microservices, any one of Kafka/Pulsar, CI/CD and Java.

Job Responsibilities:

As the Data Engineer lead, you are expected to engineer, develop, support, and deliver real-time

streaming applications that model real-world network entities, and have a good understanding of the

Telecom Network KPIs to improve the customer experience through automation of operational network

data. Real-time application development will include building stateful in-memory backends, real-time

streaming APIs , leveraging real-time databases such as Apache Druid.

 Architecting and creating the streaming data pipelines that will enrich the data and support

the use cases for telecom networks

 Collaborating closely with multiple stakeholders, gathering requirements and seeking

iterative feedback on recently delivered application features.

 Participating in peer review sessions to provide teammates with code review as well as

architectural and design feedback.

 Composing detailed low-level design documentation, call flows, and architecture diagrams

for the solutions you build.

 Running to a crisis anytime the Operations team needs help.

 Perform duties with minimum supervision and participate in cross-functional projects as

scheduled.

Skills:

 Flink Sr. Developer, who has implemented and dealt with failure scenarios of

processing data through Flink.

 Experience with Java, K8S, Argo CD/Workflow, Prometheus, and Aether.

 Familiarity with object-oriented design patterns.

 Experience with Application Development DevOps Tools.

 Experience with distributed cloud-native application design deployed on Kubernetes

platforms.

 Experience with PostGres, Druid, and Oracle databases.

 Experience with Messaging Bus - Kafka/Pulsar

 Experience with AI/ML - Kubeflow, JupyterHub

 Experience with building real-time applications which leverage streaming data.

 Experience with streaming message bus platforming, either Kafka or Pulsar.

 Experience with Apache Spark applications and Hadoop platforms.

 Strong problem solving skills.

 Strong written and oral communication skills.

Role: Customer Service Executive/Technical Support Executive

Responsibilities:

• Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
• Supporting the Query and do the needful.
• Reporting to the team lead.
• Proactive work to be done.

Overall Experience: 6+ years

Relevant: 4+ years

Location: Initial 10 days Hyderabad after that Remote

*ONLY IMMEDIATE JOINERS*

Role Description

This is a full-time remote role for a Data Engineer. The Data Engineer will be responsible for daily tasks such as data engineering, data modeling, extract transform load (ETL), data warehousing, and data analytics. Collaboration and communication with cross-functional teams will be required to ensure successful project outcomes.

Qualifications

• SQL, Python/Scala, Spark, Hadoop, Hive, HDFS
• Data Engineering, Data Modeling, and Extract Transform Load (ETL) skills
• Data Warehousing and Data Analytics skills
• Experience in working with large datasets and data pipelines
• Proficiency in programming languages such as Python or SQL
• Knowledge of data integration and data processing tools
• Familiarity with cloud platforms and big data technologies
• Strong problem-solving and analytical skills
• Excellent communication and collaboration abilities
• Ability to work independently and remotely
• Bachelor's degree in Computer Science, Data Science, or a related field

Executive – Customer Success (for a leading SaaS Product)

About Sulekha.com

Sulekha is one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a powerful need fulfillment and monetization platform that generates qualified, parameterized leads to local service SMBs every day in 40 cities. Sulekha’s unique, scalable digital platform, stapled to an expanding digital-mobile-local opportunity, has positioned it to serve in 24,000+ location-categories for purchase-oriented users (24+ M user needs p.a.) and growth-oriented businesses (2+ M active local businesses).

About Pro-Manage

Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a Sulekha brand initiative.

Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more.

Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs.

Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities.

Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years.

Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).

Job Description & Expectations

We are looking for an executive to help a portion of the 65,000+ customers of Sulekha achieve tangible business outcomes. He/she will closely work with paid customers of Sulekha to achieve the desired goals of Sulekha. This portfolio will be managed by the Pro-Manage SME product of Sulekha.

Pro-Manage Boost operations

a. Profile Enrichment of existing and new customers of Sulekha who want to enhance their presence in Google, Bing, Facebook and others as we add on, by working on their profile content.

b. Deliver on KYC and 8 vectors of digital presence that include posts, photos, videos directions, keywords to enhance the value of customers trying the Sulekha Pro-Manage Boost product

c. Email, Phone call and WhatsApp engagement with customers to obtain content and optimize the Google listings & on other platforms.

d. Closely work with cross functional teams including central design team, central keyword research team and marketing teams to deliver value.

e. Pro-mange Dashboard Training supporting the customer to understand the dashboard.

f. Performance Management for the customers, analyzing the profile performance sharing the reports and insights with the customers and recommend changes to enhance the profile.

Education, Professional and Personal Attributes

· B.Tech/BE/B.Sc. graduation is preferred

· Excellent communication skills, with good knowledge in Hindi and 1 regional language. This is mandatory to help with category expertise

· Good analytical knowledge including working knowledge of all Microsoft tools and awareness of digital advertising tools like Google, Facebook is preferred

· Min. 1 year of experience in digital marketing including interacting with customers will be preferred

· Should possess an innate love of data and ability to see new patterns that impact business

· Positive, initiative driven and passionate about digital marketing

· Result oriented, entrepreneurial, and self-motivated

· Ambitious and flexible

Other aspects

· Reporting to Pro-Manage SME vertical lead

· Must be based out of Chennai with no travel involved

· All days are working from office – no WFH envisaged as of now

What Pro-Manager Offers You

· Opportunity to develop cutting-edge digital SaaS business development expertise

· Develop competence in marketing, product development, customer success and technology

· Highly entrepreneurial and aspirational work environment that inspires and challenges

· Collaborative and fun work environment

· Learning and development program to help you develop skills

· Well-define career path and progression tracking

· Progressive, nurturing and respectful work culture

· Attractive compensation plus incentives

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

• Contacting prospective clients / existing customers to inform them about the product using scripts

• Accurately record details of communication with customers 

• Developing and sustaining solid relationships with customers to encourage repeat business

• Answer questions about product features 

• Using sales scripts drive sales and respond to customer rejections

• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Go the ‘extra mile’ to meet customer expectations and perform diligently

•  Past experience working with chatbots.
• Post-academic, real world experience in bring public-facing production projects to completion
• Improve dialog flow to handle those recurring questions / develop new actions

• Help with handling of multilingual support

- Notice Period : 0 to 30 Days
- Experience - 7+ Year's 
- Work from home till pandemic