DEVOPS ENGINEER

About the Role:

We are looking for a skilled AWS DevOps Engineer to join our Cloud Operations team in Bangalore. This hybrid role is ideal for someone with hands-on experience in AWS and a strong background in application migration from on-premises to cloud environments. You'll play a key role in driving cloud adoption, optimizing infrastructure, and ensuring seamless cloud operations.

Key Responsibilities:

• Manage and maintain AWS cloud infrastructure and services.
• Lead and support application migration projects from on-prem to cloud.
• Automate infrastructure provisioning using Infrastructure as Code (IaC) tools.
• Monitor cloud environments and optimize cost, performance, and reliability.
• Collaborate with development, operations, and security teams to implement DevOps best practices.
• Troubleshoot and resolve infrastructure and deployment issues.

Required Skills:

• 3–5 years of experience in AWS cloud environment.
• Proven experience with on-premises to cloud application migration.
• Strong understanding of AWS core services (EC2, VPC, S3, IAM, RDS, etc.).
• Solid scripting skills (Python, Bash, or similar).

Good to Have:

• Experience with Terraform for Infrastructure as Code.
• Familiarity with Kubernetes for container orchestration.
• Exposure to CI/CD tools like Jenkins, GitLab, or AWS CodePipeline.

LogiNext is looking for a technically savvy and passionate Principal DevOps Engineer or Senior Database Administrator to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust infrastructure.

You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in dev, staging and production environments.

Responsibilities:

Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases (especially MongoDB), web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Plan, implement and maintain robust backup and restoration policies ensuring low RTO and RPO Support several Linux servers running our SaaS platform stack on AWS, Azure, IBM Cloud, Ali Cloud Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations to automate daily tasks Ensure High Availability and Auto-failover with minimum or no manual interventions

Requirements:

Bachelor’s degree in Computer Science, Information Technology or a related field 8 to 10 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in query analysis, peformance tuning, database redesigning, Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills

• 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code. 
• Advanced Linux system administration abilities. 
• Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus. 
• Experience with managing production environments on AWS or GCP. 
• Solid understanding CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus. 
• Experience on any configuration management tools like Ansible, Puppet or Chef is a must. 
• Experience in any one of the scripting languages: Shell, Python, etc. 
• Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must. 
• Solid understanding of SSL and DNS. 
• Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc. 
• Basic understanding of networking concepts.
• Always adhere to security best practices.
• Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.  
• Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage. 

What you get to do 

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments 
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues 
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security 
• Implement security best practices – primarily patching of operating systems and applications 
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 12x7 on-call rotations 
• Work with third party service/support providers for installations, support related calls, problem resolutions etc. 

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.