web consultant

Job Description – ERP Coordinator (Independent Position)

Position: ERP Coordinator

Experience: 1+ Years

Location: Navi Mumbai

Industry Preference: ERP / Software / IT Services

Job Summary:

We are looking for an experienced and independent ERP Coordinator who can strictly monitor ticketing operations, coordinate between teams and clients, and ensure proper follow-up on every support and development query. The candidate should be confident, straightforward, result-oriented, and capable of handling responsibilities independently without continuous supervision.

Key Responsibilities:

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Monitor daily ERP support and development tickets.

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Ensure every client query is properly logged and ticket generated.

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Verify whether tickets are resolved within committed timelines.

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Follow up with support and development teams for pending issues.

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Track unresolved queries and escalate delays when required.

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Maintain proper coordination between client, support, and development teams.

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Ensure proper communication and status updates are shared with clients.

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Prepare daily/weekly pending ticket reports and management updates.

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Identify gaps in ticket handling and improve process discipline.

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Independently handle critical client coordination and issue management.

Required Skills:

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Strong experience in ERP coordination and ticket management.

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Good understanding of support flow, issue tracking, and escalation process.

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Strong communication and follow-up skills.

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Blunt, confident, and professional personality with strong ownership mindset.

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Ability to handle pressure and maintain strict process control.

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Experience with ticketing systems and ERP software preferred.

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Good reporting and documentation skills.

Candidate Profile:

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Independent decision-making capability.

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Strong work ethics and accountability.

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Ability to manage teams and push for timely closures.

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Professional attitude with excellent coordination skills.

Preferred:

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ERP implementation/support background.

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Experience working with multiple clients and internal technical teams.

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Ready to travel if required for business coordination.

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B.Com Graduate/ Any Gradute.

About Us:

Kredmint is a forward-thinking fintech company dedicated to revolutionizing the financial landscape with innovative solutions that empower individuals and businesses. Our mission is to provide seamless, intuitive, and secure financial services that enhance the user experience. We are looking for a talented UI/UX Designer to join our dynamic team and contribute to shaping the future of financial technology.

Job Summary:

We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have a passion for designing intuitive and engaging user experiences. You will work closely with product managers, developers, and other stakeholders to translate business requirements into user-centric designs that delight our customers.

Responsibilities:

1) User Research & Analysis:

• Conduct user research to understand user needs, behaviors, and pain points.
• Analyze user feedback and usage data to inform design decisions.

2) UI/UX Design:

• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Design intuitive, user-centric interfaces and experiences.
• Develop high-fidelity mockups and prototypes that clearly illustrate functionality and design concepts.

3) Collaboration & Communication:

• Collaborate with product managers and developers to define and implement innovative solutions for product direction, visuals, and experience.
• Communicate design ideas and prototypes to developers.
• Work closely with the development team to ensure the feasibility and implementation of the design.

4) Testing & Iteration:

• Conduct usability testing and gather feedback.
• Iterate on designs based on user feedback and usability test results.
• Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
• Brand Consistency:
• Ensure that the design aligns with the company's brand identity and guidelines.
• Maintain design consistency across all digital platforms.

Qualifications:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.
• Proven experience as a UI/UX Designer, with a strong portfolio showcasing your design work.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
• Strong understanding of user-centered design principles and practices.
• Experience with conducting user research and usability testing.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to present your designs and sell your solutions to various stakeholders.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Nice to Have:

• Experience in the fintech industry.
• Knowledge of HTML/CSS and JavaScript for rapid prototyping.
• Familiarity with Agile/Scrum development processes.

Why Join Us:

• Be part of a dynamic and innovative team at the forefront of fintech.
• Work on challenging and impactful projects.
• Opportunity for growth and professional development.
• Competitive salary and benefits package.
• Flexible working hours and remote work options.

• Experience in full-cycle recruiting
• Proficiency in recruitment software and social media recruiting techniques
• Proven ability to identify and attract top talent
• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships with candidates and hiring managers
• Knowledge of labor laws and regulations
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in the travel or hospitality industry is a plus
• Professional certification in HR or recruiting is a plus
• Proven experience of 1-2 years
• Immediate joiner from the location of Noida and Delhi NCR only.

• JEE, WebSphere App Server, Tomcat/jboss, development background
• Oracle DB/MySQL/Sybase/PostgreSQL
• Performance tuning in application connection pool, application server
• Basic Unix command and shell programming
• Thread dump, heap dump analyzing knowledge, tool used in thread dump

and heap dump

• Production issue troubleshooting
• Connection pool, application server configuration, JVM parameter configuration
• Good to have back base/flex cube technology hands on
• Technical Lead, Developer background

• Experience with tracking and improving critical KPIs on a dashboard.
• Content is going to be a huge part of our marketing efforts. Having experience in driving relevant traffic from content and measuring conversion and ROI from it is required.
• Strong understanding of how to drive relevant traffic from channels like Facebook, Instagram, Pinterest, search – both organic and paid.
• Practical experience with email marketing is a must. Proficiency with marketing tools & technologies like email automation, landing page design and instrumentation, and A/B testing are a must.
• Strong sense of product as you’ll be a key influencer in how the product shapes over time.
• Creative thinker, story-teller and problem solver with attention to detail.
• Bachelor’s degree, preferably a master’s degree is required.
• Hands on experience in the eCommerce domain, especially on the seller side.
• Understand how to build and nurture a community of users, advocates and influencers and use this to amplify the word of mouth for the product.
• Exceptional writing skills, ability to edit and proofread content for clarity, grammar and accuracy.
• Hands on experience or comfortable with any or all of the following: SQL, HTML, CSS, JavaScript or programming in any language is a strong plus.
• Any experience with data sciences and analytics, R or python.
• Knowledge of or experience with UI/UX, graphics design or product management.
• US education is a strong plus. All customers are in the US to having spent time there and cultural familiarity is helpful.

Perks

• Best hardware and software to help you get the job done in the best way possible
• Remote office allowance to support you regardless of where you work
• Learning and development allowance to help you grow your career
• Flexible leave policy to give you more control over your time.
• Health insurance for your family and you to keep you well.

Required experience and skills

• Bachelors degree in Computer Science and Engineering. Bonus: Masters degree.9+ years of total full-time work experience, preferably shipping SaaS applications.
• Startup experience strongly desired.
• Played a pivotal role in scaling a company and led teams in an agile environment where iteration has led to perfection.
• Proven track record of on time project deliveries with balanced calls on technical designs and tech debt.
• Expert proficiency in:
• 1. Ruby, Ruby on Rails, Mysql, Linux, Git, AWS, CI/CD, NewRelic.
• 2. broad range of internet technologies and applications.
• 3. interacting, building, and improving the performance of systems end-to-end.
• 4. architecting/designing complex systems
• Strong collaborator and thought partner to Product team.Driven by outcomes more than output.
• Have led projects with small, dynamic, and fast-paced teams (3-5 engineers), with great flexility and adaptability on large projects, delegating working effectively.
• Viewed by the team as their evangelist, role model and bar raiser.
• Past teams and co-workers attest to your prowess & agility in building great products, and driving sound technical decision making.Mentored engineers within and outside own team.
• High on EQ, humility, curiosity and self drive.

Responsibilities

We use a rubric / career ladder as a framework to help our engineers grow in their careers. Please refer to the SDE IV section in the rubric (https://docs.google.com/spreadsheets/d/1z_51E1mZ3qf0MBuAyfHjKE1HN6h_yghAx2WMaB1z-Ms/edit?usp=sharing">click to view) to understand our expectations on your role and responsibilities.

Your responsibilities include:

• Leading completion and delivery of multiple concurrent projects with clear deliverable timelines and milestones
• Providing key input and guidance in helping to solve our most difficult and challenging issues, and providing recommendations for preventing or mitigating the effects of the issues in the future
• Identifying inconsistencies caused by lack of best practices and patterns, and proactively collaborate with the team to gather input to define and rollout new best practices
• Mentoring other engineers on increasing their impact both within and outside of their team, including identifying opportunities for them to do so
• Participate in shaping longer term technical and architectural goals in consideration of product/company strategy, organizational growth, scalability, security, and other factors

• Need to recruit more CAs. Ability to explain the benefits of being a CA in a professional way. Has knowledge about students mentality and presence of college in his/her region.
• Publicize for the company and also, help in marketing to have a better reach on the post.
• Ability to connect a greater number of students and build a network among the students to register for IR Exam 2.0. Must have strong communication skills and be passionate with great connect skills and good at managing people. Can handle a team and is a good team player and can also manage people.
• Must take initiatives, sticking to the targets and learn curves as required. Need to complete their respective tasks within deadline.
• Knowledge about having event management would be an advantage.
• Bring more ideas about affordable ways of promoting to convert registrations.
• Social media presence is a must.

 Campus Ambassadors must be available to commit 4-5 hours a day for 1 month starting from Sept.