web consultant

Job Description

We are seeking an experienced Trainer and Upskilling Lead to drive the design, development, and execution of both training and upskilling

programs across the organization. This executive role is responsible for conceptualizing training solutions, creating upskilling frameworks, mentoring trainers, and ensuring continuous development and alignment of these initiatives with organizational goals. The ideal candidate will have a proven track record in managing training and upskilling programs while collaborating with various teams to address technical needs.

Key Responsibilities:

1. Training and Upskilling Program Development and Planning

• Conceptualize and design both technical training and upskilling programs tailored to organizational objectives and individual employee growth
• Create frameworks that cater to both freshers and experienced professionals, ensuring knowledge transfer and skill enhancement across different technical domains
• Continuously update training and upskilling frameworks based on project needs, feedback from stakeholders, and evolving industry trends

2. Execution of Training and Upskilling Programs:

•  Oversee the execution of hands-on training sessions and upskilling initiatives, ensuring active engagement and effective learning
•  Lead or co-facilitate high-level training sessions and workshops to ensure quality and relevance
•  Implement customized upskilling paths for employees based on their current roles, growth trajectories, and future organizational needs

3. Trainer Development and Mentorship:

•  Mentor and guide a team of trainers, helping them to develop advanced skills in both training delivery and upskilling facilitation
•  Ensure junior trainers and lower-level facilitators are continuously developed and capable of executing training sessions effectively
•  Promote the continuous improvement of trainers by encouraging participation in professional development and certification programs

4. Performance Monitoring and Continuous Improvement:

•  Evaluate the success of both training and upskilling programs using participant feedback, post-training assessments, and predefined KPIs
•  Track the progress of participants in both training and upskilling initiatives, ensuring learning objectives are met and that employees are positioned for career growth
•  Regularly report on training and upskilling outcomes, including metrics related to trainer performance and employee development, providing  insights and improvement suggestions to senior management

5. Collaboration and Stakeholder Management:

•  Collaborate with department heads and project teams to identify training and upskilling needs, ensuring alignment with organizational goals   and project requirements
•  Engage stakeholders across the organization to align expectations for both training outcomes and upskilling pathways
•  Promote cross-departmental collaboration to create integrated training and upskilling solutions that benefit multiple areas of the organization

6. Innovation and Technology Integration:

•  Introduce innovative training and upskilling methodologies, such as e-learning, blended learning, gamification, and personalized learning paths
•  Stay updated with emerging technologies in education and training, ensuring the adoption of the latest tools and techniques to enhance both  training and upskilling programs

Requirements

• Bachelor or Master’s Degree in Computer Science or Mechanical Engineering
• A minimum of 3 years of teaching experience (preferred but not mandatory)
• Professors in colleges, trainers in private training institutions can apply
• People with good experience in programming and a passion for teaching can apply
• Good command on various teaching methods (preferred but not mandatory)
• Excellent in communication
• Good in planning, scheduling and execution of various training courses.

Nice to have:

• Knowledge of computer graphics, computer aided design (CAD) 
• Knowledge of Computational Technologies
• Good understanding of mathematics and geometry

Benefits

• Opportunity to work with a dynamic and innovative IT organization
• Collaborative and supportive work environment​
• Professional growth and development opportunities

Sales Executive – IT SaaS Sales

Location: Remote

Experience: Minimum 1 year in IT SaaS Sales

Employment Type: Full-Time

About the Role

We are seeking a highly motivated and results-driven Sales Executive with a proven track record in IT SaaS sales. As a remote team member, you will play a pivotal role in driving revenue growth by identifying opportunities, engaging with potential clients, and delivering value through our SaaS solutions.

Key Responsibilities

• Lead Generation & Outreach:
• Identify, research, and qualify leads through various online channels, including LinkedIn, email, and other platforms.
• Build a robust sales pipeline to ensure consistent deal flow.
• Sales Process Execution:
• Conduct virtual product demos and presentations to illustrate the value of our SaaS offerings.
• Customize solutions based on client requirements and effectively communicate product benefits.
• Close deals efficiently while meeting or exceeding monthly and quarterly targets.
• Client Relationship Management:
• Build and maintain long-term relationships with prospective and existing clients.
• Provide exceptional post-sales support to ensure client satisfaction and retention.
• Market Research & Feedback:
• Stay informed about industry trends, competitor offerings, and emerging technologies.
• Share market insights and client feedback with the product and marketing teams to drive innovation.

Required Skills & Qualifications

• Minimum 1 year of experience in IT SaaS sales or a similar role.
• Proven ability to meet and exceed sales targets in a remote work environment.
• Strong communication, negotiation, and presentation skills.
• Self-motivated, disciplined, and capable of managing time effectively in a remote setup.
• Proficient in using CRM tools (e.g., Salesforce, HubSpot) and virtual collaboration platforms.
• Tech-savvy with the ability to quickly grasp new software and tools.
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Flexibility to work remotely from anywhere.
• Opportunities for professional growth and development.
• A supportive and inclusive workplace culture with a focus on innovation.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Job Details: 

• Three plus years of experience in IT systems analysis and application program development
• Experience in an Object Oriented Programming language such as Java is a must
• The candidate must be a hands-on coder doing active development
• Extensive experience programming in Java Application Development & RESTful API
• Experience in AWS Cloud technologies is optional but good to have
• Proficient in Object-Oriented Programming (OOP) concepts, workflows, and design patterns

Position: Graphic Designer (Full Time)

Location: New Delhi

Company Profile:

Mindler’s disruptive career assessment and counselling products are loved by thousands of users globally, and it is growing at a very fast pace. We are looking for assertive, energetic, and creative people to join our awesome team, including people from ISB, Harvard, IIT, and other top-tier institutes. With a unique and scalable model to address the unorganized career counselling sector, Mindler works on both the demand and supply side of the career guidance problem through its revolutionary products which include:

• Mindler’s Career Platform for Students: The platform aids career discovery, mapping & planning for students through state of the art career guidance tools including career assessments, college planners, entrance exam trackers, virtual internships, profile building, resume building, personalized mentoring, alumni tracking & scholarship discovery

• Mindler’s SAAS Platform for Institutions/ Career Coaches: The platform automates the process of career guidance for career experts & help educators add effectiveness while creating a comprehensive career guidance ecosystem in their institution

• Mindler’s International Certified Career Coach (ICCC) Program: The ICCC program is a multi-level global credentialing programs for educators; jointly delivered along with world’s leading career coach credentialing bodies - NCDA (USA) and CDA (USA)

Job Profile:

A Graphic Designer is a critical part of our mission to promote our brand as fresh, innovative and trustworthy. This vital position requires a creative and innovative thinker to create and support our visual brand identity across various channels. As a Graphic Designer at Mindler, you will be working closely with the marketing team to conceptualise and design new graphics, marketing collaterals, blog visuals, infographics and social media posts.

You Should Have: 

• 2-6 years of relevant experience
• Excellent command over design software, especially Adobe Illustrator and Adobe Photoshop
• Exceptional creativity and design skills
• Strong attention to detail
• A desire to innovate, ideate and come up with out-of-the-box ideas
• Experience with UI/UX is a plus