Customer support executive

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Job Title: Content Writer

Location: [Indore / Chennai]

Experience: Fresher – 1 Year

Key Responsibilities

• Write high-quality blogs, website content, and articles
• Create engaging social media captions and marketing content
• Conduct thorough research on industry-related topics
• Optimize content using basic SEO techniques
• Proofread and edit content before publication

Required Skills

• Strong written and verbal communication skills
• Basic understanding of SEO and keyword usage
• Familiarity with tools like MS Word, Google Docs, Grammarly

Job Description

We’re looking for a talented and experienced Social Media Manager to join our team. The ideal candidate will be responsible for planning, implementing, and monitoring our company’s social media strategy in order to increase brand awareness, improve marketing efforts, and drive engagement with our target audience. This role requires a deep understanding of social media platforms, excellent communication skills, and a creative mindset.

Roles And Responsibilities

• Create a content calendar to ensure a consistent and engaging online presence.
• Collaborate with the design and content teams to create visually appealing and informative posts.
• Use social media analytics tools to track the performance of content and campaigns.
• Plan and execute social media advertising campaigns, including budget allocation and targeting.
• Monitor and analyze ad performance, making adjustments as needed to maximize ROI.
• Stay informed about emerging social media trends, tools, and platforms.
• Stay up-to-date with industry trends and best practices to continually refine the strategy.
• Maintain Client relations & manage team.
• Execute Paid Ad Campaigns for Social Media Clients.

Skills Required

• Proven work experience as a Social media manager.
• Hands on experience in social media management.
• Solid knowledge of social media platforms, algorithms and paid ads.
• Proficiency in social media management tools and analytics.
• Ability to work independently and as part of a team.
• Job Type: Full-time
• Experience required: 1 to 3 yrs
• 
  

Industry Type: Web Development & Digital Marketing

Department: Social Media Management

Employment Type: Full Time, Permanent

Education

UG: Any Graduate

PG: Any Postgraduate

Are you interested in creating outstanding, reliable and scalable software?

We at Lynkzo are creating a modern omni channel communication platform for companies to meet the changing requirements in the market.

We are looking for someone who:

• has hands-on experience with creating/working on scalable applications in Nodejs using various frameworks like Express, Hapi, Fastify, etc and can structure a fairly large codebase properly.
• has been working as a backend developer for 3+ years.
• has great experience working in both SQL and NoSQL databases.
• can extensively test the entirety of the application.
• can convert real-world business challenges into effective technical solutions.
• has experience working with an agile/scrum team.
• can work independently with limited supervision.

*Experience in AWS will be good to have.

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

Responsibilities:

• Execute all levels of testing (System, Integration, and Regression)
• Detect and track software defects and inconsistencies
• Analyze test results on database impacts and usability
• Provide support and documentation
• Design and develop automation scripts when needed
• Analyze user stories, use cases and requirements
• Participate in product design reviews and provide inputs on potential problems
• Apply quality engineering principles throughout the Agile product lifecycle
• Collaborate closely with cross-functional teams

Required qualifications:

• 2-3 years of hands-on experience in Applications Testing with exposure to API and automation testing
• Working knowledge of popular test management software and SQL
• Knowledge of at least one programming/ scripting language
• Excellent communication and critical thinking skills
• Good organizational skills and detail-oriented mindset
• Ability to work in a fast-paced environment with minimal supervision
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Good time management skills
• B.E / B.Tech degree in Computer Engineering / Computer Science.

Preferred qualifications:

• Experience in Mobile App testing on Android and iOS platforms
• Knowledge of performance testing
• Knowledge of at least one database management system
• Interest in data analysis
• Exposure to startup work culture

• Must have - Javascript, React JS, React Native, Typescript
• Good to have - Andriod/iOS, Express.JS, Angular, VUE, Team Lead experience/Scrum Master, Design Experience
• Working Experience on building Dashboards, UI Prototypes, Internal Tools
• Profile - Independent, Self-Organised, Problem Solver