Customer support executive

Job Title: Technical Project Manager

Job Location: Hyderabad

Employment Type: Full-time (No WFH Option)

Job Summary:

We are seeking a skilled and experienced Technical Project Manager to manage and oversee the successful delivery of complex technical projects. The ideal candidate will have a strong background in software development, a solid understanding of project management methodologies, and the ability to coordinate with technical teams and stakeholders to ensure timely and high-quality project execution.

Key Responsibilities:

• Lead and manage technical projects from initiation through to completion, ensuring alignment with business and technical goals.
• Work closely with stakeholders, including product owners, developers, designers, and QA teams, to define project scope, objectives, and deliverables.
• Create and maintain detailed project plans, including timelines, milestones, resources, and budgets.
• Identify and manage project risks, issues, and dependencies, ensuring appropriate mitigation strategies are in place.
• Facilitate agile ceremonies (standups, sprint planning, retrospectives) and ensure smooth execution of sprints.
• Act as the primary point of contact between technical teams and non-technical stakeholders.
• Track and report on project progress, providing regular updates to stakeholders, including leadership, on project status, risks, and deliverables.
• Ensure the team follows software development best practices and ensures that projects meet technical and business requirements.
• Oversee resource allocation, ensuring the right skills are available and tasks are prioritized effectively.
• Manage change requests and scope creep, ensuring projects remain on track in terms of schedule, budget, and quality.
• Lead post-project reviews and retrospective meetings to analyze project outcomes and identify areas for improvement.
• Foster a collaborative and positive environment within the team, promoting knowledge sharing and professional growth.

Key Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
• Proven experience as a Technical Project Manager or in a similar role with [X] years of experience managing complex technical projects.
• Strong knowledge of software development processes and methodologies, including Agile, Scrum, and Waterfall.
• Proficiency with project management tools such as Jira, Trello, MS Project, Asana, or similar.
• Strong understanding of technical concepts, including cloud technologies, software architecture, development frameworks, and databases.
• Excellent leadership, organizational, and time-management skills.
• Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proven experience in managing cross-functional teams and collaborating with external vendors.
• Knowledge of risk management, resource allocation, and budget management.
• Technical certifications (e.g., PMP, Scrum Master, or related) are a plus.
• Experience with CI/CD, DevOps practices, and software testing strategies is an advantage.

Desirable Attributes:

• Strong problem-solving and analytical skills.
• Ability to thrive in a fast-paced, constantly changing environment.
• Excellent interpersonal skills with the ability to motivate and guide teams.
• High attention to detail and a focus on quality.
• Strong ability to negotiate and manage stakeholder expectations.
• Ability to stay up-to-date with emerging technologies and industry best practices.

Work Environment:

• [Insert details: e.g., Office-based, Hybrid, Remote]
• [Insert any additional work environment specifics]

Job Title: Senior Conference Producer

Industry: Lifesciences, Conferences

Objective: To conduct primary and secondary research, perform SWOT, trend, and competitor analysis, and develop data-driven conference content across Biotech, Medical Devices, and Therapeutics industries.

Employment Type: Full Time (In-office)

Education: Graduate (Life Sciences, Biotechnology, or related field preferred)

Experience: 3+ years of experience in research, content development, or conference production

Working Days: Monday – Friday (Sat & Sun Off)

Shift Timings: 12 PM – 9 PM

Location: Andheri East, Mumbai

Introduction to Company:

Since 2016, the TT LifeSciences has been committed to delivering excellent educational events, conferences, and meetings to tightly targeted audiences in highly regulated industries.

At that time, most of the educational forums provided for specialised industries were general and colourless. They were designed to have broad appeal to companies operating in vastly different sectors. In trying to address the needs of too many people, they actually addressed none.

TT LifeSciences set out to do things differently. We are client-centred and carefully curate a programme designed for our clients’ needs. The result? Educational events that are tailored to the professionals who attend and provide a space for real growth.

We are proud to have grown to a global operation, with headquarters in both the UK and Asia. We serve some of the biggest healthcare names in the world, like Merit Medical, Getinge Group and Occlutech.

We have hosted over 100+ interactive and informative medical device conferences, bringing together professionals in niche markets who share similar concerns and challenges to learn,inspire and innovate.

Company Website: https://www.ttgroupworldwide.com

Benefits:

• Work life balance

• Rewards & Recognitions programs

• Employees completing three yearsreceive loyalty bonuses.

• Professional development and career advancement opportunities are actively encouraged.

• Health coverage includes medical insurance.

• Opportunity to work globally across Berlin, Germany, the USA, and Europe.

• Additional benefits include paid holidays, festive leaves, and team gatherings.

• Comprehensive perks such as Provident Funds and health insurance are provided.

• Conduct primary and secondary research to identify key trends, challenges, and emerging opportunities within the Life Sciences, Biotech, and Healthcare sectors.

• Lead, mentor, and support a team to achieve individual and collective goals.

• Perform SWOT, trend, and competitor analysis to identify market gaps and help shape conference content strategy.

• Develop conference agendas, topics, and speaker line-ups based on verified research insights and produce the events.

• Communicate directly with industry experts, clients, and speakersto validate research findings and gather fresh perspectives.

• Build and maintain relationships with clients, industry leaders, and associations for knowledge exchange and collaboration.

• Prepare detailed research briefs, content outlines, and analytical reports to support marketing and production teams.

• Work closely with the Conference Producer/Manager to conceptualize event themes and ensure strategic alignment with market needs.

• Support the creation ofspeaker invitations, proposal decks, and post-event reports.

• Coordinate with internal departments (marketing,sales, and design) to ensure seamless event execution.

• Maintain a strong understanding of industry news, competitor events, and global market developments.

Candidate Specification:

• Excellent verbal and written communications skills.

• Confident while working

• Strong work ethic

• International exposure

• To-do-attitude

• Willingnessto learn

• Long term approach

Required Skills:

• Graduate in Life Sciences, Biotechnology, or related discipline.

• 3+ years of experience in research, analysis, or conference content roles.

• Excellent verbal and written communication skills; ability to interact confidently with international professionals.

• Strong analytical mindset with proficiency in SWOT, trend, and competitor analysis.

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

• Exceptionaltime management, multitasking, and attention to detail.

• Collaborative approach with the ability to work effectively within a global team.

Preferred Skills:

• Experience in conference research, business intelligence, or market analysis.

• Familiarity with Life Sciences, Biotech, or Healthcare sectors.

• Understanding ofstrategic content planning and event research 

workflows.

• Prior experience in client communication and stakeholder management.

*Launch Your IT Career with Advanced AI Training!*

*Step into the future with our Industry-Ready AI Training Program – crafted and delivered by a top-tier IT company to hire skilled professionals directly into our team*.

*Why Choose Us?*

💥 *In-office or Online Training – Your Choice*

💥 *Real-time Projects & Internship*

💥 *Direct Placement in Our Company*

*Program Highlights:*

• *6 Months Advanced Training*

• *3 Months Paid Internship*

• *Annual Salary: ₹3 – ₹5 LPA (Based on performance & skill)*

*Who Can Apply?*

*Graduates in BE / B.Tech / B.Sc / M.Sc / Any Degree – IT & Non-IT*

*Freshers & 2023–2024 Pass-outs – This is your breakthrough opportunity!*

*Limited Seats Available!*

*Call now to know the training fee and reserve your spot!*

Roles & Responsibilities:

• Candidate must be a .Net, Angular resource with experience in integerating and working in a Microsoft full stack environment
• Candidate shall be primarly responsible for the development of Angular UI, ReactJs and C# Web API Based Microservice.
• Candidate must have strong hands on expertise in C#, databases, database interface layers
• The candidate must have strong communication skills, should be able to work across both Business Users and IT teams across regions and as needed lead IT team deliverables
• Working understanding of Agile development methodologies & understanding of DevOps Integration
• Work in an Agile Squad as a .Net + Angular developer
• Actively contribute and participate in sprint grooming and planning discussions, daily stand-ups, and Agile ceremonies

• Understanding learning needs and objectives of different cohorts
• Coordinating internal requirements for specific training programs
• Creating invites, encouraging participation and tracking attendance for trainings
• Running post training surveys and analyzing data to measure learning effectiveness and impact
• Managing learning programs end to end
• Supporting in designing and developing learning programs
• Creating summary reports with key learnings, basis training evaluation post trainings
• Running various other training initiatives and tasks as per the need and as the firm evolves

Desired Candidate Profile

• MBA/ Masters in HR or related discipline with 5-6 years of relevant work experience
• Prior experience in corporate learning function is essential
• Ability to execute plans
• Strong program management and organizing capability
• Excellent communication skills
• Ability to coordinate effectively with multiple stakeholders
• Proficiency with Word, Excel and PowerPoint

POSITION SUMMARY

Essential Skills & Key Responsibilities

• Expertise in P2P domain which includes Procurement and Account Payables and Fusion
• P2P functional implementation experience including Interfaces & RICE objects with other legacy applications.
• Leading the business analysis capability in the procurement space, building excellent business connect, influencing and negotiating between tech and business.
• Capture & clarification of business requirements through a range of analysis techniques for the Business (data flow diagrams, case tool analysis, gap analysis and work & process flow diagrams)
• Function as a techno-functional resource and assist in designing solutions for business
• Understand the business data in depth, analyse key performance indicators and use the same to analyse the requirements further
• Obtaining agreement on business analysis deliverables and ensuring that they meet all the requirements of the business
• Proactively working with business to identify, define, and clarify the scope / issues in terms of complex business/systems requirements.
• Identify options for potential solutions and assessing them for both technical and business suitability/feasibility
• Working with business to capture & clarify business requirements & support business & technology teams in data analysis, in UAT phase etc.
• Acting as a proxy customer with the development teams, facilitating open communication between the customer & development team
• Driving user acceptance criteria with the customer
• Aware of the AGILE terminologies and should have knowledge of AGILE tools like JIRA, Confluence etc.
• Basic knowledge of PL/SQL for data querying & analysis will be an added advantage.
• Exposure to MS Office products like Visio and Excel

• Develop and manage the outreach strategy across various segments of corporate users i.e., MNCs, start-ups, investors. Develop targeted value propositions for various segments of corporate users

• Conduct regular analysis of platform usage by companies to determine key issues / insights and suggest actions. Weekly follow-ups with key clients and developing client relationships 

• Independently, pitch the concept, manage follow-up, and ensure leads’ questions are answered

• Support design of key strategic initiatives through analytics and primary research and curation of the company side of the platform

• Envision and execute strategic partnerships e.g., industry associations, universities

• Managing own and team’s BD pipeline - tracking communications, success rates, etc.

• Refine the company outreach strategy jointly with the CEO and Marketing teams based on data on skills, usage patterns, success rates for different types of roles and organisations