
About LineupX:
LineupX is a SaaS startup; we are architects of innovation, builders of career pathways, and champions
of seamless placement processes for Upskilling Ed-Tech and Training Centers. Our revolutionary platform
is designed to transform the way they approach placement assistance. As a Customer Success Intern,
you'll be an integral part of our journey, gaining valuable insights into the world of customer relations in
the fast-paced landscape of Ed-Tech and Training Centers.
Role Overview:
As a Customer Success Associate at LineupX, you will be a crucial part of our Customer Success team,
supporting client onboarding, engagement, and satisfaction efforts. This role offers hands-on experience
in customer relationship management, where you'll learn the essentials of ensuring customers achieve
their desired outcomes and feel supported throughout their journey with LineupX.
Key Responsibilities:
● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the
platform features and functionality to ensure they can quickly gain value from the product.
● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance
via email, chat, or phone to resolve basic questions and technical challenges.
● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help
customers navigate the platform independently.
● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common
requests, and trends, sharing insights with the Customer Success team for ongoing improvement.
● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team
to proactively address potential issues, helping improve retention rates.
● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS
scores, and churn/renewal statistics.
● Process Improvement: Work with the team to streamline customer success processes, suggesting new
ideas to improve customer experience and satisfaction.
Learning & Development Opportunities

Similar jobs
Job Title: Head - Demand Generation
Location: Hyderabad
Experience: 10–15 years in sales/demand generation/marketing leadership roles
Role Overview:
We are seeking a dynamic and visionary Vice President – Demand Generation to lead and scale our revenue growth efforts through integrated inside sales and digital marketing initiatives. This leader will build and execute a high-performance demand generation engine across channels—owning strategy, execution, team building, and alignment across sales and marketing.
The ideal candidate brings a unique blend of B2B sales leadership, digital marketing acumen, and a data-driven growth mindset to drive predictable and scalable pipeline generation.
Key Responsibilities:
Sales Leadership (Inside Sales Focus)
- Lead, coach, and scale the inside sales team to consistently exceed qualified pipeline and revenue goals.
- Design and implement high-conversion sales playbooks and engagement workflows.
- Define, monitor, and refine key KPIs.
- Develop outbound and inbound sales strategies, including SDR cadences and nurturing paths.
- Align closely with marketing to ensure seamless lead handoff and feedback loops.
- Manage key client relationships and resolve escalations to ensure satisfaction and retention.
Digital Marketing & Demand Generation
- Own the demand generation roadmap across SEO, SEM, paid ads, content marketing, and social media.
- Plan, execute, and optimize multi-channel lead generation campaigns (LinkedIn Ads, Google Ads, email marketing, etc.).
- Build and grow the company’s brand presence on LinkedIn and other digital channels.
- Ensure website is optimized for SEO, performance, and conversion.
- Oversee creation of high-impact marketing content—brochures, case studies, blogs, email templates, etc.
- Track and analyze funnel performance across channels, using insights to continuously iterate.
Strategic Alignment & Team Leadership
- Lead cross-functional alignment between marketing, inside sales, product, and customer success.
- Own demand planning, campaign calendar, and marketing-sales pipeline alignment.
- Run weekly/monthly performance reviews with executive stakeholders.
- Mentor and build high-performing teams in both sales and marketing.
- Stay ahead of market trends, technologies, and competitors to continuously innovate.
Qualifications & Skills:
- Bachelor’s or Master’s degree in Marketing, Business, or a related field.
- 10+ years of experience in B2B demand generation and inside sales; at least 5 years in a leadership role.
- Demonstrated ability to scale inside sales teams and generate pipeline in complex B2B environments.
- Proven success with performance-based digital marketing, especially on LinkedIn and Google.
- Strong analytical mindset; fluent in tools like HubSpot, Salesforce, Google Analytics, LinkedIn Campaign Manager, etc.
- Expertise in SEO, PPC, email marketing, and CRM-based campaign execution.
- Excellent verbal and written communication, leadership, and presentation skills.
- Entrepreneurial, proactive, and collaborative mindset.
Preferred:
- Experience in the SaaS, IT services, or technology industry.
- Knowledge of account-based marketing (ABM) principles.
- Familiarity with modern marketing stacks (HubSpot, Marketo, Webflow, Canva, SEMrush, etc.).
Caters to customer need
Provide tailored advise
Increase sales of the company
update with fashion trend
maintain customer relationship for strong business
communication & customer service skill
Position Summary:
Seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects. This role is responsible for supporting managed services & application/product support for IoT projects.
Duties & Responsibilities:
• Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer)
• Application & Platform Performance Monitoring
o Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools
• Recreate and verify complex performance and environmental issues with full access to the production environment
• To identify, troubleshoot and solve incidents within SLA timelines
o Log Analysis of the issues reported
o Update tickets recent status and progress on ticketing tool
o Raise a bug for issue in application functionality where a code fix might be needed
o Triaging of
▪ Mobile App issues on both Play Store & App Store
▪ Web App issues
▪ Platform(AWS) issues
• Proposing solution to recurring incidents
• Proposing some new enhancements in existing solution
• Service Mgmt. Reporting
o Status Tracking & Reporting
• Continuous Service Improvement
o Process Management & Improvement
• Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow
• Incident Management
• Problem Management
• Change Management
• Risk Management
• Knowledge Management
Qualifications and Experience:
• Mandatory
o Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline;
o 4+ years of experience in L2 of managed services / application(mobile or web) support
o 1+ years of experience in the Smart/Connected Products & IoT workflow.
o Hands on experience in
▪ Mobile OR Web App issues troubleshooting
▪ AWS platform or certified in AWS(Solution Architect/SysOps)
• Server-less/headless architecture
• Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT
▪ Linux
▪ NoSQL Database(Dynamo DB preferred)
▪ Trouble ticketing tools(Jira Software & Jira Service Desk preferred)
o Ability to differentiate between application & platform issues and proven track record of taking them to closure
• Preferred
o Hands on experience on New Relic and AWS Cloudwatch tools
o Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage
o ITIL certification
o Experience in AWS Cloud IoT Core platform
o L3 Support experience in addition to L2
Skills and

Dear Candidate,
Greetings for the day! Hope you are doing well.
Here’s the thing: we at MSys are looking for Senior UI Developer , someone who can play a pivotal role in shaping our future. This is an opportunity for you to really make a difference, and you’ll gather some incredible learning and benefits along the way. For example, we offer unique benefits, like a more competitive salary than other companies, a flexible working schedule, and so on.
Location: Chennai/ Bangalore/ Pune
Job description;
- Strong expertise in JavaScript concepts.
- Proficiency in HTML5 and CSS3, including preprocessors like SASS.
- Solid understanding of responsive design principles and cross browser compatibility issues.
- Experience with ReactJS, and Redux and its functionalities.
- Solid understanding of webpack, babel or similar module bundlers and transpilers.
- Experience working with RESTful APIs and asynchronous request handling, and integrating them into the front-end.
- Familiarity with Git and code versioning tools and agile methodologies.
- Ability to troubleshoot and solve complex technical problems.
- Excellent communication and collaboration skills.
All we’re asking at this stage is that if this opportunity excites you then please share your resume along with below asked details and you allow us to steal 15 minutes of your time for a quick discussion.
Current CTC:
Expected CTC:
Notice Period:
Total Experience:
We can’t wait to explore this further


Job description
Tech Stack: C#, .NET Core, XUnit, Entity Framework Core, MS SQL Server, PostgreSQL, Git, JIRA, Confluence
Senior (Lead) .NET Developer Responsibilities: -
Interface with product owners and software architects to review and finalize requirements
- Participate in the full SDLC including analysis, design, development, testing, deployment, and support of new features and applications
- Actively lead and participate in agile ceremonies (Standups, Refinements, Retrospectives, Planning, and Requirement’s discussions)
- Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders - Provide innovative solutions to complex problems
- Design, develop and modify software applications/systems according to specifications
- Develop technical documentation including services, object, and data model
- Create high quality code and perform code reviews
- Create unit and integration tests to ensure the code quality and functionality
- Proactively learn and share knowledge of technology and compare advantages and disadvantages of alternative solutions/technologies
- Identify areas needing process improvements and see them through to resolution
- Support and coach other Developers, provide technical guidance
- Help onboard new team members
Job Type: Full-time
We are recognized as a startup by DPIIT, Startup India.
Future Opportunity



- Propose efficient technical solutions and programming design
- Write technical specifications (COBOL/400)
- Do development and unit testing in COBOL/400


