Customer Support executive

Role : Product Manager – Oracle Xstore

Work Location : Any Xebia location

Shift timings : 3 PM to 12 AM

Mode of Work : 3 Days work from office

Qualifications:

• Bachelor’s degree in business, Computer Science, or a related field.
• 1-2 years of experience in product management or related roles, preferably in the retail technology sector.
• Strong knowledge of Xstore POS and Oracle applications.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Analytical mindset with experience in data analysis and performance metrics.
• Passion for technology and a deep understanding of retail operations across US , Canada, and Latin-American markets

Preferred Skills:

• Familiarity with Agile methodologies.
• Experience with product management tools (e.g., JIRA, Trello).
• Understanding of software development processes and lifecycle.

[Senior NodeJS Developer] JP Funware & Technologies

Our Vision

JP Funware & Technologies is a new India-based online gaming company foraying into real money gaming with a portfolio that spans skill games (RummyXL) and many more upcoming ultimate games. The company specializes in technology and artificial intelligence to provide amazing game-playing experiences across its platforms. The Company for a future where the platform can deliver a culturally relevant and enjoyable experience in the Indian gaming environment, with features like easy payment withdrawal, less commission, and much more

The Role

JP Funware & Technologies is looking for a Senior NodeJS Developer passionate about working on core system architecture and cutting-edge technology with the experience and knack for real-money gaming. The ideal candidate should have experience in developing high-performance, scalable and secure applications using Node.js. You will be responsible for developing and maintaining server-side applications, implementing new features and fixing bugs, and collaborating with other team members to ensure the success of the project.

Key Responsibilities

·       Creating and maintaining server-side application logic.

·       Ensuring optimal performance of the central database and responsiveness to front-end requests.

·       Collaborating with front-end developers on the integration of elements.

·       Developing high-performance applications by writing testable, reusable, and efficient code.

·       Implementing effective security protocols, data protection measures, and storage solutions.

·       Collaborate with front-end developers on combining their front-end elements and components with the server side.

·       Work on security and data protection.

·       Incorporate data storage solutions (MongoDB).

·       Running diagnostic tests, repairing defects, and providing technical support.

·       Documenting Node.js processes, including database schemas, as well as preparing reports.

·       Design and optimize applications for high performance, high availability, and low latency

·       Write clean, maintainable, and efficient code.

·       Troubleshoot and debug applications.

·       Familiarity with how to create scalable Node.js applications.

Key skills and Experience Required

·       At least 6 years of experience in developing Node.js applications.

·       Strong understanding of JavaScript and Node.js.

·       Experience with popular Node.js frameworks such as Express, Koa, or NestJS.

·       Strong knowledge of database technologies such as MongoDB, MySQL, or PostgreSQL.

·       Experience with Git and version control.

·       Extensive knowledge of socket.io libraries, and frameworks (Express).

·       Working knowledge of front-end technologies such as HTML5 and CSS3.

·       Familiarity with how to create scalable Node.js applications.

·       Great organizational and time management skills.

·       Strong problem-solving and critical thinking skills.

·       Excellent communication and collaboration skills.

·       Master's degree in computer science, information science, or related field (preferred)

Why Explore a Career at JPFT

·      Disproportionate Learning

All you need to bring to the table is a passion for Real Money Games and/or Tech. The responsibility for your growth and managing your learning curve is totally ours. Real money games are one of the most challenging businesses from a Tech & Operations point of view and we intend to expose our employees to various facets of their domain to make them rich with hands-on experience.

·      Work-Life Balance

We do not glorify working overtime in the name of "startup hustle / hyper growth mindset". Efficiency is best driven when there is a solid work-life balance for our team members and we swear by this principle.

·      Wealth Creation

Attractive compensation way above the market along with our generous bonus policy helps us in helping our younger and more passionate team members focus on wealth creation at the very stage of joining the organization.

·      Peace of Mind

Flexible work culture and openness have been an integral part of our company structure from the beginning. We believe in taking care of your mental, physical, and emotional well-being.

It is a golden opportunity to be a part of the team and embark on a two-fold journey - enhancing the sports engagement of an average Indian and being the best RMG tech organization in the country. If you love sports and are passionate about technology and RMG, THIS IS THE PLACE for you!

Benefits at JPFT

Competitive Pay Packages || Swanky & vibrant workspace in Gurgaon || Investment in Learning & Development / Training || Employee Friendly Work Practices || Flexible Leave Policy || Company Laptop || Annual Offsite || Solve Challenging Problems|| High Scope of Innovation

Interview Process JPFT

· Exploratory Call by the HR Team

 The uniqueness of the hiring process at JPFT is that at least ONE Founder will be present in all your interviews. This ensures the candidate gets a very strategic view of where the company aims to be in the medium/long term.

· One Technical Round – The technical round is to gauge & understand competence on the desired skill set and alignment from a technical standpoint.

· Final Round with the Founding Team to understand alignment on the vision and long-term plans of the organization.

JPFT's Tech Stack

NodeJS

Redis

Socet.io

MongoDB

AWS

Unity, C#

Position Overview

Webtree Media Solutions stands out as a premier software development and digital marketing agency, boasting more than a decade of expertise in delivering cutting-edge solutions to a diverse clientele across the globe and supported by a team of over 40 highly committed professionals. We are looking for a talented SEO Analyst to join our team. As an SEO Analyst at Webtree Media Solutions, you will play a crucial role in optimizing our clients' online presence, ensuring that their digital assets rank prominently on search engines. You will work closely with our digital marketing team to execute strategies that enhance our clients' visibility and drive organic traffic to their websites.

Responsibilities:

1. Develop and implement comprehensive SEO strategies to increase organic search rankings, website traffic, and conversions.
2. Conduct in-depth keyword research and analysis to identify valuable opportunities for optimization using different tools
3. Perform on-page and off-page optimization activities, including content optimization, link building, and technical SEO enhancements.
4. Monitor website performance using tools such as Google Analytics and Google Search Console to identify areas for improvement.
5. Performing competitive analysis and identifying gaps in the content or areas of improvement in the web design
6. Conduct regular audits to ensure website compliance with search engine guidelines and recommend necessary changes
7. Collaborate with content creators to optimize website content, meta tags, headings, and other on-page elements.
8. Stay updated on industry trends, algorithm changes, and emerging SEO techniques to ensure best practices are followed.
9. Analyze website data to identify patterns, trends, and areas for improvement, and provide actionable recommendations.
10. Track and report on key performance indicators (KPIs) such as organic traffic, keyword rankings, and conversion rates
11. Update older content and add effective calls to action (CTAs) to improve user engagement
12. Report on performance metrics comparing them to our SEO goals and benchmarking data
13. Work closely with cross-functional teams, including marketing, web development, and content teams, to align SEO efforts with overall business objectives.

Requirements and skills

1. Minimum of 2 years of proven work experience as an SEO Analyst or similar role
2. In-depth knowledge of search engine algorithms, ranking factors, and SEO best practices.
3. Familiarity with keyword research tools, web analytics tools, and SEO software.
4. Strong analytical skills with the ability to analyze data, draw insights, and make data-driven recommendations.
5. Excellent understanding of on-page and off-page SEO factors and optimization strategies.
6. Strong communication and collaboration skills to work effectively with cross-functional teams.
7. Attention to detail and the ability to multitask and prioritize tasks in a fast-paced environment.
8. Bachelor's degree in marketing, business, or a related field is preferred.

1. Must have Experience in React, Nodejs.
2. Experience with the CI Systems.
3. Experience with any of the Cloud Platforms Such as GCP,AWS.
4. Experience with Continuous Integration environments.
5. Experience in end-to-end testing frameworkS Like Puppeteer / Cypress / Protractor/ Other selenium testing framework.
6. Experience with JavaScript Unit Testing Frameworks Like Jest/Mocha.
7. Experience in TypeScript.

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

• Inbound/Outbound Calls II Good Communication
• Inform Customers about the Company's Products/Services and Offers
• Manage Inbound/ Outbound Customer calls in a Timely Manner
• Generate Leads That Develop Into New Customers
• Identify Customer's Needs and Convince the Customer to Buy the Product/Service
• Gain Comprehensive Product/Service Knowledge and Clarify Information Wherever Required

• If you are interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you.
• Collaborate with back-end developers and web designers to improvenusability.
• Writing tested and idiomatic JavaScript, HTML and CSS.
• Present key milestone deliverables to peers and execute level stakeholders.
• Build reusable code and libraries for future use.
• Tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

1. Bachelor's Degree in Computer Science
2. 1-5 years of professional software development experience
3. Experience with ES2015+, React, Webpack/Rollup, CSS, Node.js, Object oriented JS, FP in JS, TDD/BDD, Git, CSS
4. Ability to write clean, effective code
5. Strong problem solving and troubleshooting skills
6. Ability to work independently in a fast-paced environment with frequent production releases
7. Understanding of performance and efficiency with a strong customer focus
8. Work cross functionally to collaborate with designers o iterate on the design and implementation of our product
9. Be empathetic towards customers and appreciate the user's experience