- Manage incoming & outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Proven customer support experience or experience as a client service representative
- Ability to multi-task, prioritize, and manage time effectively
- Strong phone contact handling skills and active listening
Skills:-
- Should have Good Communication skill.
- Should have good knowledge of Excel.
- Should have good writing skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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JavaWe are seeking a seasoned Engineering, Senior Manager (M3 Level) to join our dynamic team. As a first-line manager, you will lead a team of talented engineers, driving technical excellence, fostering a culture of ownership, and ensuring the successful delivery of high-impact projects. You will be responsible for guiding technical decisions, managing team performance, and aligning engineering efforts with business goals.
Responsibilities:
Technical Leadership:
• Provide technical leadership and direction for major projects, ensuring alignment with business goals and industry best practices.
• Be hands-on with code, maintaining high technical standards and actively participating in design and architecture decisions, code reviews, and helping engineers optimize their code.
• Ensure that high standards of performance, scalability, and reliability are maintained when architecting, designing, and developing complex software systems and applications.
• Ensure accountability for the team’s technical decisions and enforce engineering best practices (e.g., documentation, automation, code management, security principles, leverage CoPilot).
• Ensure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Implement best practices for operational excellence.
• Play a pivotal role in the R.I.D.E. (Review, Inspect, Decide, Execute) framework. • Understand CI/CD pipelines from build, test, to deploy phases.
Team Management:
• Lead and manage a team of software engineers, fostering a collaborative and highperformance environment. Conduct regular performance reviews, provide feedback, and support professional development.
• Foster a culture of service ownership and enhance team engagement.
• Drive succession planning and engineering efficiency, focusing on quality and developer experience through data-driven approaches.
• Promote a growth mindset, understanding and driving organizational change.
• Actively seek opportunities for team growth and cross-functional collaboration.
• Works and guides the team on how to operate in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production.
Minimum Qualifications: • Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 11+ years of experience in software development, with 3+ years in a technical leadership role and 2+ years in a people management role. • Proven track record of leading and delivering large-scale, complex software projects. • Deep expertise in one or more programming languages such as Python, Java, JavaScript. • Extensive experience with software architecture and design patterns. • Strong understanding of cloud technologies and DevOps principles. • Excellent problem-solving skills and attention to detail. • Excellent communication and leadership skills, with a demonstrated ability to influence and drive chang
- Visual Style: The design should reflect the innovative, secure, and easy-to-use nature of KoinBX, combining modern elements with simplicity.
- User-Focused: The landing page should clearly communicate the main value propositions of the platform (e.g., fast transactions, security, ease of use, variety of assets).
- Call to Action: The design should feature a clear and compelling call to action that encourages users to sign up or explore the platform further. (Reference- Check out our ongoing SHIB giveaway)
- Responsive Design: The layout should be fully responsive, considering both desktop and mobile versions.
- Brand Guidelines: Ensure that the design follows the principles of the KoinBX brand identity (you can refer to any brand guidelines or previous work we provide).
NodeJS (Node.js)
SwaggerResponsibilities
- Develop and maintain server-side Node.js applications using the Express.js framework,
- OpenAPI, API Gateway, and Swagger specifications.
- Work with a team of developers to design, implement, and test new features.
- Optimize and troubleshoot existing applications to improve performance and reliability.
- Write clean, maintainable, and efficient code.
- Collaborate with front-end developers to integrate server-side and client-side applications.
- Mentor and coach junior developers on the team
- Keep up to date with the latest Node.js, Express.js, OpenAPI, API Gateway, Swagger, and Jest developments.
- Qualifications
- Minimum 5+ years as Solution architect Experience is must
- 5+ years of experience In Node.js
- 2+ years of experience with the Express.js framework
- 2+ years of experience with OpenAPI, API Gateway, and Swagger is must
- Strong understanding of JavaScript programming language
- Experience with SQL and NoSQL databases
- Experience with RESTful API design and development
- Experience with unit testing and test-driven development (Jest)
- Excellent problem-solving and debugging skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills
- Experience with cloud computing platforms such as AWS or Azure
- Experience with container orchestration technologies such as Docker and Kubernetes
- Experience with continuous integration and continuous delivery (CI/CD) pipelines
- Experience with leading and mentoring development teams
- Strong knowledge of integration patterns, technologies, and tools
- Experience with integration platforms such as MuleSoft, Dell Boomi, or similar.
- Experience with API management platforms such as Apisix, Apigee, Kong, or similar.
- Experience with cloud-based integration solutions such as AWS, Azure, or similar.
- Strong understanding of microservices architecture and RESTful APIs
- Experience in designing and implementing complex integration solutions for enterprise-level applications.
Knowledge of security and compliance requirements for integration solutions
Role and Responsibilities:
· Lead the vision of our product and consumer experiences
· Own the end-to-end design/ UX of YouShd’s applications, design simple and clean visual UI, and create wireframes, prototypes, and pixel-perfect mocks
· Work with the tech team to get your ideas built
· Conduct user research, come up with user personas, both informally and in structured studies, and analyze and present findings so we all can understand our users better
· Set the standard for what great design entails and help your team achieve that standard
· Build and maintain a design system to achieve consistency across our applications
Skills and Experience:
· 2+ years of experience in product design
· Work with wireframing tool of choice (Balsamiq, Pencil, Axure, Whimsical, Mockflow, etc.) to create low fidelity and high fidelity wireframes
· Convert any wireframes into mockups using Figma, Sketch, etc.
· Find design inspirations related to the idea proposed and do independent research
· Demonstrated experience of leading complex projects independently under tight timelines
· Detail orientation, execution excellence and entrepreneurial spirit
· First-principles led problem-solving attitude
Nice to Haves:
· Experience with frontend web or mobile development
· Previous experience working in an Agile environment with scrums and sprints
Job Description:
We are looking for a frontend developer to join our engineering team and help us design, develop and maintain our desktop solution..
Responsibilities:
- Design, code and deliver UI capabilities using Qt that would interact with backend python functionalities seamlessly.
- Solve critical issues by coding in a hands-on and efficient manner.
- Developed CI/CD pipelines for corporate infrastructure.
- Extensive hands-on experience developing frontend systems
- Ability to assess and prioritize architectural components, features and bugs.
- Ability to work in an efficient startup creating innovative technology Qualifications:
- 3+ years of Industry Experience in frontend desktop application design and development.
- Bachelor/Masters in Computer Science Engineering, other branches of engineering from Tier 1 colleges.
- Should have a good working knowledge of Qt.
- Familiarity with front-end technologies (like JavaScript, CSS and HTML5).
- Strong analytical thinking and problem-solving ability Preferred Skills:
- Attuned design sense so can collaborate with UX designers and hold high-quality bars.
- Strong Programming Skills in Python. Experience in Image Processing is a bonus
- Deep hands-on technical expertise in full-stack development. Location: Bangalore Salary: Industry Standard with ESOP.
- You would be responsible for Developing SQL Databases, automation of business reports and Developing Business Dashboard using BI Tools.
- Development of high quality database solutions
- Create complex functions, scripts, stored procedures and triggers to support application development.
- Develop, implement and optimize stored procedures and functions using T-SQL
- Review and interpret ongoing business report requirements
- Build appropriate and useful reporting deliverables
- Analyze existing SQL queries for performance improvements
- Fix any issues related to database performance and provide corrective measures.
- MIS Automation
- Provide timely scheduled management reporting
- Create Business dashboard using Tableau BI Tool
Requirement / Desired Skills:
- 5+ years of business Analyst / SQL developer experience in Fintech,internet,consulting etc industry
- Excellent understanding of T-SQL programming
- Excellent understanding of Microsoft SQL Server
- Good knowledge of HTML and JavaScript
- SQL Server Reporting Services and SQL Server Analysis Services
- Knowledge of any of the BI Tool (Tableau, PowerBI or Qlikview)
- Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation
- To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.
- To actively engage yourself to collect inventory, stocks and work reports of the distributor in a
daily/weekly basis.
- To look after smooth functioning and supply chain of the authorized distributor under your
periphery.
- To oversee sales executive schedule and plan them accordingly.
- To facilitate cross-functional communications among project stakeholders.
- To actively engage yourself with core marketing policies required for business development.
- To look after the grievances and claims arising from time to time maintaining proper
coordination with the company.
- To actively follow other marketing strategies and instructions as and when instructed by the company.
Android DevelopmentFounded by two MDI alumnus, it is a student centric and personalized learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Developing Ownership of company's learning app along with the current developers.
- Implementing all improvements, enhancements and updates required to best stabilize the apps.
- Adding new feature in the apps basis the product growth plans.
- Developing Marketplace inside the apps - Paid content marketplace to be developed and setup inside our learning apps as a key responsibility.
- Working on user analytics, user tracking and refining user experience for apps growth and revenue growth.
- Creating/Managing all paid product transactions in the apps and integration to other applications via API/SDK formats.
- Looking into all other aspects of development and refinement that may come up in the growth plan of our app based products.
- Taking up further development, refinement, growth and updates of our android based solutions, and other solutions as per business requirements.
- Taking responsibility and ownership of the work at all fronts as the company is in the growth stage of the app based products.
- Establishing best of practices, processes, sharp product development and updation systems is another key role, to ensure the company and its products are ready for growth.
What you need to have:
- Be self driven, taking ownership of the work and end to end responsibility of the apps.
- You should be willing to keep learning regularly and aspire to be the best version of yourselves and keep improving it.
- You should be willing to put in the hard work with quantitative results and outcomes and the monetary benefits will be matched.
- You should be willing to spend at least 2-3 years in deep product building/scaling and gain unprecedented experience in the same.
- Profile to Personality Fitment Expectations - an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn, self confidence to learn and do anything
- Having 3-5 years of deep hands-on development experience in android with end to end product development/management/scaling and ownership.
- Should have developed and end to end managed an app based product with at least 1 lac concurrent users.
- An end user app based product development, go-live, managing, crash management, user management, scaling and growing an app based product experience is important to this profile.
- Strong design sense with amalgamation of development to bring features to best usage is another key expectation of the role.
- Deep and passionate experience of Native android development with firebase, Node. JS, databases, server side integration and development. An end user app based product development, go-live, managing, crash management, user management, scaling and growing an app based product experience is important to this profile.
- Experience in managing, stabilizing and scaling an app with at least 1 lac concurrent users in your past experience.
- Experience of user analytics, apt UI/UX for user engagement, problem solving, and developing products to best serve the objectives.
- Strong design sense with amalgamation of development to bring features to best usage is another key expectation of the role.
- Deep and hands on experience in development on Native Android with the ability to develop all feature requirements that can come up in our app products.
- Ability to develop APIs and SDKs for cross integration of applications with other applications.
- End to end tech product skills with basics of Node.JS , Firebase, My SQL based databases, AWS, Analytics.
- Have complete command on Google Play Console and all skills to use/manage the same.
- Practical experience of user data management, user journey and user engagement to improve app’s usage.
Experience: 3 to 5 years
Annual CTC: Rupees 7,00,000 to 9,00,000
Role Description
- Office 365 Migration Specialist
- Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.
- Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.
- Candidates must be flexible to work Monday through Friday
Experience and educational requirements
- Bachelors degree/Any equivalent Post Graduation.
Experience: 4 to 8 years
Adobe IllustratorExperience- 1 year and 2 year
Location - Navi Mumbai
Notice Period - Immediate or 15 days.
*Immediate joiners preferred.*
Job Description:
- Must be proficient in Adobe Illustrator, Photoshop, Corel Draw & other graphic tools is a must.
- Well versed with Digital Media & other Graphic Design
- Knowledge of video editing will be an added advantage
- Cultivate a solid body of work Proven graphic designing experience
- Candidates should pay attention to quality and detail.
Perks of working with us:-
1) A huge learning curve
2) Get the chance to learn Emerging Tech like ML/AI, Blockchain, VR/AR, IoT
3) Flexible working hour
4) Work from home facility
5) Work in a highly competitive environment to take your career to the next level
6) Unlimited Coffee and Snacks (If we are working at the off
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Full Stack Developer - Averlon