Customer Support executive

Job Description – Restaurant Manager (Italian Restaurant Chain)

Location: Pune

Experience: 5–6 years (Core F&B Service Operations – Restaurant Chain)

About the Role:

We are looking for an experienced and passionate Restaurant Manager to lead operations for our Italian fine-dining restaurant in Pune. The ideal candidate should have hands-on expertise in F&B service operations, team leadership, and guest engagement within a restaurant chain environment.

Key Responsibilities:

• Oversee day-to-day restaurant operations ensuring smooth service flow.
• Lead, train, and motivate the service team to deliver exceptional guest experiences.
• Manage reservations, guest relations, and handle escalations professionally.
• Ensure compliance with hygiene, safety, and service quality standards.
• Work closely with the kitchen team to maintain food quality and service synchronization.
• Monitor P&L, control costs, and drive revenue through upselling and promotions.
• Implement SOPs for service excellence and operational efficiency.
• Coordinate with corporate teams for marketing, audits, and brand standards.

Requirements:

• 5–6 years of proven experience in F&B service operations (restaurant chain preferred).
• Strong background in fine dining / Italian cuisine restaurants.
• Excellent communication, leadership, and guest-handling skills.
• Ability to manage a large team and maintain high service standards.
• Knowledge of POS, reservations systems, and basic financials.

Perks:

• Competitive salary with performance incentives.
• Growth opportunities within the restaurant chain.
• Dynamic work culture with exposure to international F&B standards.

#Android_Developer (#Kotlin)

#Location: Noida, Sector 63

#Experience: 1–3 Years

#Immediate_Joiner

#Key_Responsibilities:

Develop Android apps using Kotlin and Jetpack libraries

Implement MVVM architecture with Navigation and Lifecycle-aware components

Work with REST APIs using Retrofit, Coroutines, and LiveData

Optimize performance and ensure compatibility across Android devices

Collaborate closely with UI/UX designers for smooth, intuitive interfaces

hashtag

#Required_Skills:

Strong hands-on experience in 

#Kotlin,

#Android_Studio, 

#Jetpack

Proficiency with Room DB, ViewModel, Navigation Components

Familiarity with Gradle, Unit Testing, and Dependency Injection (Hilt/Dagger)

Bonus: Experience with Play Store deployment and CI/CD integration

Frontend Developer (Angular) – 2-3 Year’s Experience

Role & Responsibilities:

·         Develop scalable, high-performance web applications using Angular.

·         Work closely with Spring Boot microservices via REST and GraphQL APIs.

·         Ensure responsive and accessible UI using Material UI, Tailwind CSS, or Bootstrap.

·         Optimize state management using NgRx.

·         Follow best coding practices, code reviews, and agile development.

·         Write unit and integration tests using Jest, Cypress.

·         Collaborate with UI/UX designers for intuitive, modern user experiences.

Skills Required:

·         Frontend: Angular, TypeScript, JavaScript (ES6+).

·         State Management: NgRx.

·         API Integration: REST, GraphQL (Apollo Client, Relay).

·         CSS Frameworks: Tailwind CSS, Material UI, Bootstrap.

·         Testing: Jest, Cypress.

·         Build Tools: Webpack, Babel, Vite.

·         Version Control: Git, SVN.

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune.

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.

Navtech is looking for a Full Stack Developer (Python & React) for working on some of the cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

Working as a Full Stack Developer at Navtech, you will:

• Design and develop user interfaces to internet/intranet applications by setting expectations and features priorities throughout development life cycle; completing programming using languages and software products; designing and conducting tests.
• Contribute in all phases of the development lifecycle writing well designed, testable, efficient and documented JavaScript, HTML and CSS code.
• Assure that all Angular user input is validated before submitting to back-end services and deploying to production. Ensure delivery of a high performing complete front end application.
• Writing non-blocking code, and resorting to advanced techniques. Cooperating with the back-end developer in the process of building the RESTful API.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Who Are We Looking For Exactly?

• Good Knowledge with front end technologies like React & back end technologies like Python.
• Strong computer science fundamentals: Data Structures, Algorithms, Design Patterns, Multi-threading, Distributed Systems, and OO Analysis & Design.
• Extensive knowledge of OOPS concepts, Design patterns.
• Experience working with Databases (SQL Server, Oracle etc.)
• Passionate about writing good quality code.
• Experience in working with Visual Studio tools, Git/TFS and IIS.
• Extensive experience with microservice-based architectures and technologies.
• Should have good logical, analytical and communication skills with client interaction experience.
• Strong understanding of UI, cross-browser compatibility, general web functions and standards.
• Thorough understanding of the responsibilities of the platform, database, API, catching layer, proxies and other web services used in the system.
• Should have Master’s Degree /Bachelors (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in english medium.

Why Navtech?

• Performance review and Appraisal Twice a year.
• Competitive pay package with additional bonus & benefits.
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.
• Medical Insurance cover for self & immediate family.
• Work with a culturally diverse team from different geographies.

We are seeking a professional and courteous female front desk receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support. The front desk receptionist will greet visitors, answer incoming calls, and perform various administrative tasks to ensure the efficient operation of the office.

Key Responsibilities:

1. Greet and welcome visitors in a professional and friendly manner.
2. Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate personnel or departments.
3. Manage the reception area, including keeping it clean and organized.
4. Maintain a neat and orderly front desk area, ensuring all necessary supplies are stocked.
5. Schedule appointments and maintain calendars for conference rooms and meeting spaces.
6. Assist with various office tasks as needed, including mail distribution and package handling.
7. Handle inquiries from clients, customers, and the public in a timely and professional manner.
8. Ensure compliance with company policies and procedures.
9. Perform other duties as assigned by management.

Qualifications:

1. A high school diploma or equivalent is required; an associate’s or bachelor’s degree is preferred.
2. Prior experience in a customer service or administrative role is preferred.
3. Excellent communication and interpersonal skills.
4. Professional appearance and demeanor.
5. Strong organizational skills and attention to detail.
6. Ability to multitask and prioritize tasks in a fast-paced environment.
7. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
8. Familiarity with office equipment, such as multi-line phone systems and printers.
9. Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Regards

Harsh Porwal

mail your resume on

harsh at spay.live

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

• Experience working with HTML5, CSS3 in user interface design.
• Understanding of web technologies including one or more of the following:, Javascript (React, Angular, Node, D3, etc.)
• Expert knowledge on CSS preprocessors like Sass and LESS
•  Experience on  RESTful API.
• Strong typography, layout and visual design skills.

• Good exposure to databases, SQL queries
• Good analysis skills in order to troubleshoot and resolve the problems.
• Creative to suggest ways to simplify the UI workflows