Customer Support executive

Job Title: International Sales Executive

Company: Avalon Solution

Location: Indore (Work from Home)

Job Type: Full-Time, Night Shift

Gender Preference: Male Candidates Only

Job Description:

Avalon Solution seeks a dynamic and results-driven international sales executive to join our team. The ideal candidate will have experience in international sales and calling, strong communication skills, and a background in marketing or a related field. This role involves working the night shift to cater to global clients and drive business growth.

Key Responsibilities:

• Engage with international clients via calls, emails, and virtual meetings.
• Generate and qualify leads to achieve sales targets.
• Build and maintain strong client relationships.
• Understand client needs and provide appropriate solutions.
• Negotiate contracts and close deals effectively.
• Maintain sales records and prepare reports for management.
• Collaborate with internal teams to ensure customer satisfaction.
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Requirements:

• Experience: Minimum of 1 year in international calling or sales.
• Education: Bachelor's degree in Marketing, Business Administration, or a related field.
• Skills:
• Excellent verbal and written communication skills in English.
• Strong persuasion and negotiation abilities.
• Ability to work in a fast-paced and target-driven environment.
• Familiarity with CRM tools is a plus.
• Work Conditions: Night shift (work from home).
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Benefits:

• Competitive salary
• Opportunity to work with an international client base.
• Professional growth and learning opportunities.
• Flexible work-from-home setup.

If you have a passion for sales and are ready to take on the challenge of international markets, we would love to hear from you! Apply now to become a part of Avalon Solution's growing team.

Job Summary:

We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.

Key Responsibilities:

• Handle inbound calls and manage IT service requests and incidents efficiently

• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.

• Provide support for client environments including AVDI, Citrix, and Windows-based systems

• Perform basic Windows OS and network connectivity troubleshooting

• Update and maintain Knowledge Base (KB) articles

• Ensure shift adherence and active participation in shift handovers and team huddles

• Collaborate with cross-functional teams for issue resolution

• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces

• Maintain high levels of customer satisfaction through professional communication and timely resolution

Required Skills:

• Proven experience in a service desk/call center role handling US customers

• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy

• Familiarity with Citrix, AVDI, and Windows troubleshooting

• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)

• Excellent verbal and written communication skills

• Ability to work in a night shift and rotational 24x7 schedule

• Strong team collaboration and time management skills

Role Overview:

We’re looking for a performance-focused Sr. SEO/SEM Executive with a strong understanding of search algorithms and AI-powered optimisation tools. The ideal candidate will not only manage all search engine marketing activities but will also be comfortable integrating Artificial Intelligence into SEO/SEM strategies to stay ahead of the curve.

Key Responsibilities:

● Conduct keyword research aligned with client objectives to improve content and discover growth opportunities.

● Leverage AI-driven tools (e.g. Surfer SEO, Clearscope, MarketMuse, Jasper) to optimize content strategies and streamline SEO workflows.

● Deliver SEO analysis and technical recommendations for websites and web pages using both manual insights and AI-assisted audits.

● Identify technical SEO issues, competitor gaps, and backlink opportunities.

● Support content development to enhance user intent matching and content relevance.

● Manage and update webmaster tools, XML sitemaps, and shopping feeds for SEO diagnostics.

● Develop content assets with a content team (blogs, case studies, customer stories) optimised via AI-based keyword clustering and topic modelling.

● Plan and execute link-building campaigns enhanced by AI tools for prospecting and outreach.

● Collaborate on social and content strategies that integrate real-time AI trend analysis.

● Stay on top of AI developments in search (Google’s Search Generative Experience, algorithm updates, voice search, etc.)

● Monitor and evaluate website traffic and search performance using both standard analytics and AI-powered dashboards.

● Present findings, project progress, and insights to clients and internal teams with clarity and actionable suggestions.

● Create SEO pitch presentations by doing required research about the brand, competitors and other relevant data.

Professional Competencies:

● Passion for SEO, SEM, and digital marketing, with curiosity around AI integration.

● Creative thinker with a data-driven mindset and strong problem-solving abilities.

● Able to manage multiple projects without losing sight of detail or deadlines.

● Confident communicator with a collaborative attitude. 

● High levels of integrity, autonomy, and accountability.

● Strong organisational and project management skills.

Required Skills & Qualifications:

● Proven SEO and SEM experience with evidence of impact.

● Experience using AI tools like Surfer SEO, Frase, Jasper, Writesonic, MarketMuse, and ChatGPT for SEO/SEM tasks

● Familiarity with PPC campaign management across Google Ads, YouTube, LinkedIn

● Sound understanding of performance marketing and customer acquisition via AI-enhanced targeting

● Proficient with analytics platforms (Google Analytics, Looker Studio, etc.) and SEO toolkits (SEMrush, Ahrefs, Moz)

● Experience with keyword research tools and AI-powered content planning platforms

● Exposure to A/B testing for various SEO and SEM Campaigns.

● Basic knowledge of HTML, CSS, and JavaScript

● Up-to-date with the latest trends in SEO, AI in search, and digital marketing tools.

Qualifications:

● Bachelor’s degree in a quantitative, analytical, or tech-driven field.

● SEO or Digital Marketing Certifications.

Job Summary :

As a Firmware Developer, you will be responsible for designing, developing, and optimizing embedded firmware for Bluetooth Low Energy (BLE) medical devices. You will collaborate closely with mobile, cloud, and hardware teams to ensure seamless communication and system reliability.

Location : Hyderabad

Key Responsibilities

● Firmware Development – Architect, implement, and optimize robust embedded firmware for BLE-based medical devices.

● BLE Communication – Ensure reliable BLE communication by fine-tuning GATT profiles, GAP settings, and connection parameters.

● Memory & Performance Optimization – Manage static memory allocation, flash memory layout, and power efficiency in resource-constrained environments.

● Cross-Platform BLE Handling – Work with mobile teams to handle BLE behavior inconsistencies across iOS and Android.

● Debugging & Optimization – Utilize BLE sniffers, debugging tools, and real-time logging to troubleshoot firmware issues.

● Security & Compliance – Implement secure pairing, bonding, and OTA firmware updates while adhering to medical device standards.

Required Skills & Expertise

● Strong experience of 4+ years in Firmware/Embedded Development. ● Strong knowledge of BLE stack APIs (GATT, GAP, L2CAP) and BLE protocol internals (advertising, connection events, link layer).

● Proficiency in C for embedded systems, with expertise in static memory management.

● Experience with wear leveling, sector erase schemes, and endurance techniques.

● Familiarity with BLE connectivity challenges on iOS & Android and ability to mitigate inconsistencies.

● Hands-on experience with Debugging like Wireshark, TI SmartRF Sniffer, or equivalent.

● Exposure to BLE-based cloud workflows and real-time data synchronization.

● RTOS Knowledge, Understanding of task scheduling, ISR management, and power-optimized firmware.

● Experience with TI CC2640R2F & TI-RTOS is a plus.

Nice to Have

● OTA Firmware Updates: Experience with secure BLE pairing, bonding, and firmware upgrade mechanisms.

● Embedded Diagnostic Tools: Ability to develop real-time diagnostics for memory usage, BLE packet flow, and connection stability trends.

Why Join Monitra Healthcare?

🔬 Impact-Driven Work: Build life-saving medical technologies that make a real difference.

🚀 Cutting-Edge Tech: Work with advanced BLE, IoT, and AI-powered healthcare solutions.

🤝 Collaborative Team: Engage with a multidisciplinary team of engineers, data scientists, and healthcare experts.

🔗 Join us in shaping the future of connected healthcare!

Requirements:
-Experience in Technical Writing is Must.

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken (American English).

Hii, jobseekers

We are hiring.....

🔘 Role : Software Developer/ Senior Software Developer 

🔹️Experience: Between 2- 7 years

🔹️Job Location: Cochin / Pondicherry

🔶️ job description:

Design, development, delivery and management of technology-based business solutions. He/she has experience in designing, coding, testing

and implementing configuration changes of software applications to meet both functional and technical requirements.

Good to Have

Strong understanding of object-oriented programming

Skill for writing reusable libraries

Familiar with various design and architectural patterns

Knowledge of concurrency patterns.

🔘 Skills: 👇

.Net web Framework (Core and. Net)

Proficiency in C#

Asp.Net MVC Web API and REST Concepts

Entity Framework or any other ORM Framework

Javascript and Jquery

SQL Server, Oracle

HTML5,CSS, Knockout, Require JS

Angular and React Js can be added as an advantage

🔘Education & Experience:

Bachelors/Master's degree or equivalent education and experience.

• Design & implement new app modules based on the product requirements using Flutter framework
• Maintain existing codebases
• Build reusable code and libraries for future use
• Integrate user-interfaces elements developed by other developers
• Build user interfaces designed by UI/UX designers
• Integration of data storage solutions
• Integrate various APIs from third parties
• Debug existing apps components, fix issues and avoid regressions
• Collaborate closely with the teams of UI/UX designers, PMs, QAs, and other developers
• Participate in software architecture, design discussions and code reviews
• Optimize application for maximum speed and scalability
• Follow the company guidelines and best practice

• You have a bachelor’s degree in computer science or related discipline
• Must have built at least two Android and/or iOS apps with Flutter 
• Proven working experience in software development
• Working experience in mobile development Android or iOS
• Have published one or more mobile apps in Google Play or App Store
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle, including automated testing and building
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git / Mercurial