Customer Support executive

Position: Business Development Executive(Work from Office only)

Experience: 1 -3 year

Location: Iskcon - Ambli Road, Ahmedabad

Skill: Excellent Communication

Key Responsibilities: 

• International business development and lead generation for Web Applications, Websites/portals, Enterprise IT solutions, and Product engineering by focusing on .NET applications, Enterprise IT services, and other technology and tools.  
• Achieve monthly, quarterly, and yearly targets established by Sales Head. 
• Focus on generating new leads to increase sales through cold calls, references, bids, email campaigns, etc. 
• Build sales pipeline 
• Strong Follow-up and analytics skill  
• Maintaining customer relationships and ensuring customer loyalty through excellent customer service and meeting all client needs appropriate to their business. 
• Participate in formulating essential business development strategies. 
• Provide support to the division manager for all sales-related tasks. 
•  Maintained accurate records and generate relevant reports/documents for the Sales/Marketing Department. 
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Desired Candidate Profile:  

• A minimum of 1 year of hands-on experience in a similar profile, preferably in IT companies, and a proven background in business development are required. 
• Strong interest in business development, sales, and client relationship management, preferably in the IT sector. 
• Willingness to learn and understand the end-to-end sales cycle. 
• Comfortable with cold calling and follow-up strategies. 
• Ability to work independently as well as collaborate within a team. 
• Basic knowledge of Microsoft Office or similar programs. 
• Eagerness to learn about portals, web applications, web development, e-commerce, and IT services. 
• Excellent communication skills, both verbal and written, with confidence in engaging potential clients. 
• Self-motivated, enthusiastic, and eager to grow in a dynamic work environment. 
• Open to working in shifts (UK, Europe, and USA (EST)). – 12:00 PM to 9:00 PM

For more information about us refer below website: www.GirirajDigital.com

Senior Executive - Public Relations

Agency experience must.

Key Responsibilities:

• Develop and execute comprehensive PR strategies to enhance brand visibility and reputation.
• Manage relationships with key media outlets, journalists, influencers, and other stakeholders to maximize positive coverage.
• Lead the creation of press releases, speeches, articles, responses, briefing docs and other content for internal and external communication.
• Plan and oversee press events, product launches, sponsorships, and corporate events to generate media interest.
• Handle crisis communication, providing strategic counsel to mitigate negative publicity and protect the brand image.
• Monitor, analyze, and report on media coverage and the effectiveness of PR campaigns, providing insights for future improvement.
• Collaborate with marketing, social media, and internal teams to ensure alignment of communication efforts.
• Collaborate with external agencies and liaison with internal teams 
• Work on founders profiling and personal branding including their social media, speakership opportunities etc
• Assist in EaseMyTrip's Group companies PR 
• Stay informed about industry trends, competitor activities, and emerging PR tools to keep strategies relevant and effective.

Qualifications and Skills:

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• 3+ years of experience in public relations, with a proven track record of managing successful campaigns
• .Agency experience is a must.
• Exceptional written and verbal communication skills with attention to detail.
• Strong media network and ability to build and nurture relationships with stakeholders.
• Experience in managing crisis communication and providing strategic counsel.
• Proficiency in PR software and tools like Meltwater, Cision, or similar platforms.
• Solid understanding of digital marketing and social media’s role in PR strategies.
• Ability to manage multiple projects under tight deadlines with strong organizational skills.

**Job Title**: UX Designer

**Location**: Remote

**Job Type**: Freelancing

**Introduction**:

We are seeking a creative and detail-oriented UX Designer to join our team. The ideal candidate will have a strong portfolio of successful UX and other technical projects and will be responsible for designing the overall functionality of the product and ensuring a great user experience.

**Responsibilities**:

– Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.

– Facilitate the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.

– Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.

– Identify design problems and devise elegant solutions.

– Make strategic design and user-experience decisions related to core, and new, functions and features.

– Take a user-centered design approach and rapidly test and iterate your designs.

– Collaborate with other team members and stakeholders.

– Ask smart questions, take risks, and champion new ideas.

**Qualifications**:

– Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.

– Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.

– Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.

– Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.

– A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

– Ability to iterate designs and solutions efficiently and intelligently.

– Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

– A clear understanding of the importance of user-centered design and design thinking.

– Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.

**Benefits**:

– Competitive salary and comprehensive benefits package.

– Opportunities for professional development and career growth.

– Flexible working hours, including provisions for remote work.

– A creative and inclusive work environment.

Designation- L1 Tech Support 

Location – Kharghar

Experience -  2 to 5 years

L1 Tech Support: BE/Btech only.

• Must have minimum 2-3 years of support Experience on Financial transactions system
• Monitor and verify program execution, identification and communication of processing variances(e.g. run time, record counts, etc.) and potential issues
• Manage Production alerts and take necessary action as per the run-book
• Creation of incident tickets, and follow-up until closure as per Standard Operational Procedure
• Maintain and adhere production schedules to include ad-hoc requests
• Stopping and starting system processes
• Troubleshoot failures and determine best course of action
• Internal Stakeholder communications with respect to the daily production cycles
• Documenting all Operational activities (Known Error Database, reports, Troubleshooting steps, Operation manual, important mail communications)
• SLA Adherence.
• Good Understanding of SQL and scheduling.
• Familiarity/Experience with UNIX, LINUX, Windows environments
• Familiarity with scheduling and job monitoring tools
• Must be able to do work in all 3 shifts (morning/afternoon/night

If interested, kindly share updated resume, current CTC and Expected CTC.

Indium Software is a technology solutions company committed to delivering exceptional, customer-centric solutions across Big Data Engineering & Analytics, Blockchain Development, Independent QA and Gaming.

Our Digital Solutions focus on offering Big Data Engineering, Advanced Analytics, Blockchain Development, and Product Development services.

Our Big Data Solutions team also has expertise in Cloud environments on AWS, Google Cloud, Microsoft Azure, and integration with Real-time data management solutions.

We operate through our registered offices in the Bay Area, New Jersey, Atlanta, and Kuala Lumpur. Our Global Delivery centers are located in Bangalore and Chennai, India.

Experience: Min 4 years of relevant experience. 

Lead ReactJs Developer

Required Skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience in Node.js (sails.js or express.js or next.js) is mandatory.
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN, and Mercurial
• Good communication skills and ability to work as an individual contributor

Responsibilities:

• Developing new user-facing features using React.js (Flux/ Redux) and backend functionality
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Mentoring developers