- Manage incoming & outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Proven customer support experience or experience as a client service representative
- Ability to multi-task, prioritize, and manage time effectively
- Strong phone contact handling skills and active listening
Skills:-
- Should have Good Communication skill.
- Should have good knowledge of Excel.
- Should have good writing skills.

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office karol bagh
Looking for Immediate Joiner : 15-30 days
ROLES & RESPONSIBILITIES:
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide
them.
PREFERRED SKILLS:
• Minimum 6 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be
as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of
different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch
Console, Mobile App etc.
QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:
Bachelor’s degree in computer science, Computer Engineering, or a closely related field.
Communications Executive
Key Responsibilities:
- Creating and bringing out quarterly newsletter, case study booklets, annual report
- Create and draft News releases, articles, editorials, publications, and Case Studies, Testimonials & other written communication products.
- Manage the organization's social media presence and develop engaging content to increase visibility and engagement.
- Provide support to team members on effective communication practices.
- Ensure that all communication materials adhere to the organization's brand and messaging guidelines.
- Good communications skill to communicate within the internal team Pan-India & external stakeholders.
- Design of banners, standees, and other communication materials for the centres, events, etc. Preferable – Good understanding of design principles
Requirements:
- Bachelor's degree in Mass Communications
- Excellent written and verbal communication skills.
- Experience developing and executing communication materials.
- Good understanding of design principles
- Experience of 1 to 2 years
If you meet the above requirements and are passionate about communication, public relations, and marketing, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.


● Main focus on coding and debugging
● Collaborate with Front-end developers
● Define and communicate technical and design requirements
● Provide training, help and support to other team members
● Build high-quality reusable code that can be used in the future
● Develop functional and sustainable web applications with clean codes
● Troubleshoot and debug applications
● Learn about new technologies
● Stay up to date with current best practices
● Conduct UI tests and optimize performance
● Manage cutting-edge technologies to improve applications
● Collaborate with multidisciplinary team of designers, developers and system administrators
● Participate in conferences and educational programs
● Follow new and emerging technologies
Roles & Responsibilites
●MS or BS/B.Tech in computer science or equivalent experience from top college.
● 2+ years Strong Product Development experience
● Proficiency in multiple programming languages, both dynamic (Ruby, Python, Golang etc.)
and strongly typed object oriented language.
● Experience and knowledge of open source tools & frameworks, broader cutting edge
technologies around server side development.
● Excellent data structures, algorithms and problem solving skills.
● Experience with Test Driven Development within a continuous Integration environment
(Jenkins, GO, etc)
● Customer-focused, react well to changes, work with teams and be able to multitask.
● Must be a proven performer and team player that enjoys challenging assignments in a
high-energy, fast growing and start-up workplace.
● Must be a self-starter who can work well with minimal guidance and in a fluid environment.

Currently, we are looking for engineers who are skilled, passionate, driven, and a wee bit crazy (yes, crazy works! ) to join our tribe. The small tweaks you make, the processes you alter, the experiments you run, and the business decisions you drive will have reverberating effects on our ability to add value to our customers and keep them coming back for more.
Responsibilities:
- Work on cutting edge technical systems and seek to do things no one else has done before.
- Work with a group of people who believe in the utmost transparency and ethical practices.
- Work with full autonomy and high ownership of outcomes
- Add value to our user's life • Evolve as a professional through a learning and challenging journey.
Requirements:
- 4+ years of overall work experience, and a minimum of 2 years of experience in Android development
- Excellent knowledge of Java, Kotlin and Android eco-system
- Experience in software engineering best practices and design principles
- Prior experience in working on scalable Android App • Capable of handling web service integration - RESTful, JSON, SOAP, XML
- A focus and passion for Mobile UI & UX to make apps exciting for the user
- Excellent debugging and optimisation skills
- Rapid prototyping skills for getting product feedback
- Understanding of product development lifecycle
- Experience in React Native is a bonus

Opening Position: Android Developer (1 -2 Years)
Job Description: We are looking for a Passionate "Android Developer", Who will create a smooth code for our Projects, Also owning the Project Development ( delivery of Project), Also Grow their skills with the latest technology by participating in the company learning Programs.
Responsibilities
* You will be responsible for application architecture and the development of android apps.
* You would be responsible for "Unit Testing".
* You will be responsible to complete all phases of SDLC.
* You will be responsible for Bug fixing and improving applications.
Company Vision:
Our Vision is to accomplish targets, execute projects with a 100 percent success rate. Our team members believe in action, progress, and continual growth. That's not all, We always come up with unparalleled strategies to help our clients grow their business in the fastest way possible. Our commitment to our work drives us to perform better and keeps us going!
Skills
* You must be updated with restful Api's, Sdk, ADK.
* Solid Understanding of Algorithms.
* Good communication, collaboration, and Team Management skills.
* Proficient understanding of tools such as git.
Why should you be with us :
* Monthly celebrations
* Monthly Recognizations (awards/certificate)
* Learning Sessions
* EPF, Health Insurance (Volunteer enrollment)
* Employee Engagement Activities and many more


ABOUT THE JOB
We are looking for a Senior Software Engineer to join our team. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do their best work. To do that, we have a very fluid structure and give people flexibility to work on projects that they enjoy the most. This develops more capable engineers, and keeps everyone engaged and happy.
Responsibilities
- Design, develop, test, deploy, maintain and improve the software.
- Manage individual projects priorities, deadlines and deliverables with your technical expertise.
- Identify and solve for bottlenecks within our software stack.
ABOUT YOU
Rubrik Software Engineers are self-starters, driven, and can manage themselves. Bottom line, if you have a limitless drive and like to win, we want to talk to you - come make history!
- Bachelor’s or Master’s degree or equivalent in computer science or related field
- 8+ years of relevant work experience,
- Proficiency in one or more general purpose programming languages like Java, C/C++, Scala, Python
- Experience with Google Cloud Platform/AWS/Azure or other public cloud technologies is a plus
- Experience working with two or more from the following: Unix/Linux environments, Windows environments, distributed systems, networking, developing large software systems, file systems, storage systems, hypervisors, databases and/or security software development.
ABOUT THE TEAM
Galactus team owns the end to end development of Rubrik’s data management suite for commercial public clouds - AWS, Azure and GCP. Our objective is to bring the simplicity of Rubrik’s on-prem data protection and management offerings to our customers in the cloud through a solution designed from ground up to be highly scalable, available & secure and yet optimized to minimize our customer’s cloud costs. We achieve this by taking a cloud-first approach to design - leveraging technologies built for the scale, elasticity and automation needs of the cloud; and deploying on our brand new SaaS platform called Polaris.
Recently we have :-
- Built policy based backup and recovery for Virtual Machines in AWS, Azure and GCP and managed databases in AWS.
- Built features like granular file recovery leveraging managed Kubernetes Service in AWS for elastic compute
ABOUT RUBRIK
Rubrik is one of the fastest-growing companies in Silicon Valley, revolutionising data protection, and management in the emerging multi-cloud world. We are the leader in cloud data management, delivering a single platform to manage and protect data in the cloud, at the edge, and on-premises. Enterprises choose Rubrik to simplify backup and recovery, accelerate cloud adoption, enable automation at scale, and secure against cyberthreats. We’ve been recognized as a Forbes Cloud 100 Company two years in a row and as a LinkedIn Top 10 startup.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


1) understand the requirement gathering process completely
2) Understand Change Request Proess and other Software Development Process
3) Prepare Tecnical Documenation .
4) Problem Solving ad thinking laterallyas part of a team or individually to meet needs of the project
5) Manual Testing , unit testing of the software developed
6) Experience in Deployment and Build Management
7) Consulting Client /colleagues concerning the maintennce and performance of software appllications and obraining information clarify details and implement information
Role: Art/Designer
Department: Marketing
Location: Gurgaon
Stream: Marketing Communications
NOTE: THIS IS A CONTRACT TO HIRE ROLE.
Responsibilities
• Manage and Design for various communications on channels like Email, Notifications, In-app/Web/m-web properties
• Product campaigns and brand campaigns (ATL/BTL) either contribute directly and/or oversee if led by agency
• Off-line collaterals like Point-of-sale, Posters, Danglers etc.
• Social media campaigns
• Internal communications on need basis
• Work in-close collaboration with growth, brand marketing, designer and agencies (on need basis) as a team of 3 – you the designer, copywriter and content writer
• Your performance will be measured on the effectiveness of the communication you develop using KPIs like Transaction numbers, click through rates, engagement, etc
• For the desired position, the employee must provide strong conceptual thinking, solid design skills and expertise in creative design programs.
Skills
• Amazing design skills across various medium
• Expertise in adobe creative suit
• Proactive and an idea person who can take leap from the brief to design the most impactful communication
• Work closely with copywriter - content person and the marketing team
• Collaborates effectively and is open to ideas from other people
• Active on the new age social media platforms and is well-aware of social and other trends
• Experience of working in unstructured environment, entrepreneurial in nature
• What will Push- Up Your Chances is about 2 years of advertising experience especially digital with the ability to work under tight deadlines.
• Strong understanding of different styles of designs for different requirements.
• Command over Hindi in addition to English language. Regional language skills would be an added advantage.
Education Qualification Bachelor’s Degree in graphic design or related field
Work Experience
1. Around 2 years of work experience in design, creative & conceptualizing experience preferably in advertising agencies
2. High-level proficiency in Adobe Creative Suite (CS6 or higher): Illustrator Photoshop, InDesign (web, video and animation software)

