Customer Support executive

Key Responsibilities

Provide technical support for KX products, ensuring system stability and optimal performance.

Diagnose and troubleshoot software, infrastructure, and performance-related issues.

Work closely with engineering teams to escalate and resolve complex product defects.

Assist customers with product deployments, configurations, and best practices.

Create and maintain technical documentation and knowledge base articles.

Lead root cause analysis (RCA) efforts.

Participate in an on-call rotation, including weekend work, to support critical incidents, system maintenance, or client needs outside regular business hours.

Required Skills & Experience

Experience in product or technical support for enterprise software.

Solid knowledge of Linux/Unix environments, system administration, and performance troubleshooting.

Experience with SQL and other database technologies.

Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.

Preferred Qualifications

Proficiency in kdb+/q.

Experience with real-time data processing, high-frequency trading, or IoT applications.

Familiarity with networking concepts.

Hands-on experience with automation and scripting (Python, Shell, etc.).

ITIL certification or experience working in an ITIL-based support environment.

Software Tester with overall knowledge of testing lifecyle.

Good analytical skills

Preparing test scenarios and reports

Excellent communication skills.

Worked on selenium and test automation tools.

Client co-ordination, requirement understanding and mapping.

Role & Responsibilities

Lead and mentor a team of data engineers, ensuring high performance and career growth.

Architect and optimize scalable data infrastructure, ensuring high availability and reliability.

Drive the development and implementation of data governance frameworks and best practices.

Work closely with cross-functional teams to define and execute a data roadmap.

Optimize data processing workflows for performance and cost efficiency.

Ensure data security, compliance, and quality across all data platforms.

Foster a culture of innovation and technical excellence within the data team.

Role: Teamcenter Lead Developer

Experience: 6+yrs

Location: Bangalore/Hyderabad/Pune/Chennai

Notice Period: Immediate and 15 days only or max Upto 30 days

Key Responsibilities

• Core PLM Support & Expertise
• Manage and support key Teamcenter functionalities including:
• Parts & Components Management
• CAD Data Management & Integration
• BOM Management
• Change Management
• Supplier Collaboration
• Enterprise Data Integration
• Configuration & Customization
• Configure and customize Teamcenter modules to meet evolving business requirements
• Ensure alignment with PLM industry best practices and internal process standards
• Troubleshooting & End-User Support
• Investigate, diagnose, and resolve Teamcenter-related issues
• Deliver Tier 2/3 application support and guidance to end-users and business stakeholders
• Maintain system uptime and performance, ensuring minimal business disruption
• Code Implementation
• Develop and maintain clean, efficient code using Teamcenter-specific technologies such as:
• Java, C++, ITK (Integration Toolkit), SOA frameworks
• Support enhancements and new functionality development
• System Integration
• Collaborate with IT and engineering teams to integrate Teamcenter with ERP, CAD, and other enterprise platforms
• Enable seamless data flow and automation across interconnected systems
• Solution Development
• Design and deliver custom solutions within the Teamcenter platform, including:
• Workflows, UI modifications, reports, and extension modules
• Support ongoing innovation and platform optimization

Qualifications

• Bachelor’s degree in computer science, Engineering, or related technical field preferred
• 6+ years of experience supporting and developing within the Teamcenter PLM ecosystem
• Strong hands-on experience with Java, C++, ITK, and SOA for Teamcenter development
• Solid understanding of PLM best practices and enterprise system integration
• Proven problem-solving skills and the ability to manage technical escalations

Nice to Have

• Experience working in a global engineering or manufacturing environment
• Familiarity with Agile methodologies and DevOps principles
• Knowledge of enterprise systems like SAP, Oracle, or other major ERP platforms

Clinic: Layers (under Kashireddy Health Sciences Private Limited)

Employment Type: Full Time / Part-time (4–5 hours daily, flexible)

Experience: Minimum 1 year

Qualifications:

DDV (Diploma in Dermatology & Venereology)

DDVL (Diploma in Dermatology, Venereology & Leprosy)

MBBS with relevant dermatology experience

Key Responsibilities:

✅ Perform treatments like LHR, pigmentation management, acne & scars, Fillers, Botox, PRP, IPRF, GFC, and warts removal

✅ Patient consultations, diagnosis, and treatment planning

✅ Expert guidance on skincare and post-treatment care

What We’re Looking For:

Strong clinical knowledge & hands-on experience

Excellent patient communication skills

Professionalism and adherence to medical ethics

Working Hours: Flexible 4–5 hours/day as per convenience

Join Layers and be part of a clinic that’s redefining skincare! 

#HiringAlert

We are looking "Product Manager" for Reputed Client @ Permanent Role

Experience: 9 - 12 Years

Primary Skills

•BE/B-Tech/MCA/ M.Tech, 8+ years of experience in .NET Framework like C#.Net/ ASP.Net

•Minimum 8 years of experience on Web Application development , ADO.Net, HTML, CSS, JavaScript/JQuery

•Been a Project Manager and managed a team of 6-10 people for a period of 2 years at least

•Must be able to provide hands on solutions on query writing and DB management for writing stored procedures/ user-defined functions

•Should have a very good understanding of project architecture

•Project Management, Project Control, Project Estimating, , Project Scheduling, Meets Deadlines, Project Management Tools, Communication, Microsoft Project, Project Leadership

•Quality Management Process implementation skills

Secondary Skills

•Experience in developing a product.

•Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

•Proven experience of delivering the product on-time and with quality

•Should have experience in developing ERP applications or Database Intensive Data Entry application

Desired Skills

•PMP/CSM certification

•Should have experience in Test Driven development using Nunit, Jasmine and Protractor

•Experience in project management life cycle process

•Hands on experience of configuration management and version maintenance

•Prior experience of working in the shipping domain is an added advantage.

•Hands on experience in writing technical specifications

Ability

•Excellent Communication skills

•Excellent team handling and project management skills

•Good conceptualization skills

•Strong Visualization ability

•Analytical ability

•Quality Orient

Location : Bangalore

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities:

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native

Qualification:

• Good knowledge about React/React Native
• Should be aware about state management library Redux
• Must have knowledge of es6+
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle
• Good to have knowledge about writing test cases
• Good to have knowledge about typescript
• Preferred if there is at least one app on play store

We are seeking extremely smart Android developers who are passionate about pushing mobile technologies to the limits.

• Design and develop products by working closely with business teams.
• Design super intuitive experiences in the next generation of our mobile applications.
• Build performant, scalable, yet secure, enterprise-ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel.
• Build enterprise-ready back end architectures that can support millions of users in parallel.
• Gain experience with hands-on coding and independent ownership of software components.
• Follow strong engineering best practices and champion their adoption.

• 2+ years’ experience in android software development and delivery.
• Bachelor’s or Master’s degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
• All experience should be from good product development or e-commerce background.
• Must have shown good stability in all your previous associations.
• Knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
• Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stacks.
• Comfortable with test-driven development in android with UI testing, instrumented unit testing and unit testing using junits, mockito or other tools.
• Willingness to learn and write simple backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery.
• Has worked in a fast-paced agile organization building stateless and re-entrant/resumable android applications.

• Social Media Manager is responsible for the day-to-day execution of client projects.  May serve as the daily contact between client and agency.
• -Proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the SAM or AD in communications as appropriate.
• Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate.
• Ensures client requests are dealt with promptly and developed into internal briefs by you and your team, distinguishing between a good and poor client brief and proactively ensuring clarity on agreed actions
• Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate
• Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon to gain sign off by the relevant Production Lead and client
• Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD
• Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours
• Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are monitored using appropriate administration procedures
• Supports those overseen in the prioritization of their tasks, in line with the wider Account
• Handling Team’s activity and objectives, to ensure team deadlines are met. Where necessary, proactively liaises with the SAM and / or AD to ensure priorities are aligned
• Ensures research and background information is prepared the team, for briefs/pitches / presentations as appropriate. Demonstrates capability in contributing to such meetings as needed

• Works with a multi-disciplinary team, developing strong working relationships with the
• Production Team to ensure they can add value and client requirements are managed to realistic timescales and associated budgets are appropriate. Oversees this activity within your team as necessary
• Supports the SAM and/or AD and working with the Insights & Planning Team proactively develops an understanding of strategy and how this applies to the projects you are delivering. Applies and relay this knowledge in an appropriate way
• Proactive in identifying and progressing new business opportunities Administration and financial management
• Monitors ongoing costs throughout individual campaigns
• Ensures accurate quotations for production are produced and distributed at the beginning of any campaign, by you and those that you oversee
• Proactively manages the maintenance of job numbers and job records
• Ensures a systematic and efficient filing system is maintained
• Mentor Junior Account Handlers in managing project finances appropriately