- Manage incoming & outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Proven customer support experience or experience as a client service representative
- Ability to multi-task, prioritize, and manage time effectively
- Strong phone contact handling skills and active listening
Skills:-
- Should have Good Communication skill.
- Should have good knowledge of Excel.
- Should have good writing skills.
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Position name: SAP Technology Specialist L2
Location: Mumbai Andheri East, In Office
Shift: Rotational Shift (Hybrid-2 days a week-Wed & Thursday)
Role Responsibilities:
- Independently handle complex tasks like system, refreshes, DB upgrades, SAP and DB maintenance tasks, support pack upgrades, performance analysis and troubleshooting.
- Administer the SAP database (perform database upgrades, apply database maintenance, administer database performance, manage database storage, database problem determination and resolution.
- Provide technical and customer support and monitor system performance.
- Perform SAP client administration (create client, copy client, delete client, export/import client).
- Handle application alerts.
- Apply and manage SAP maintenances (hot packages and kernel upgrades) through all systems using a structured methodology.
- Overall System Monitoring (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.).
- Analysis of ABAP dumps and system logs errors messages and provide solution.
- Implementing SAP OSS Notes as requested from customer and after coordinating with specialist.
- Apply and maintain certificates on SAP ABAP, JAVA, web dispatcher etc.
- Maintain documentation and procedures on all provided Services, in a supportive role.
Skills and qualifications:
Must Have Skills:
- 4 to 8 years SAP BASIS administration experience.
- Hold at least a bachelor's degree in an IT-related field.
- Excellent communication skills (English - verbal and written).
- Extensive knowledge of information technology, and a solid understanding of SAP software, configuration, and maintenance.
- Strong Linux and Windows administration hands-on experience.
- Good knowledge in one or more of the following databases (SQL, MaxDB, DB2, Oracle, HANA, Sybase ASE) and management tools.
- SAP Security (Basic knowledge and understanding)
- Any SAP certifications in NW administration.
- Motivated and quick learner.
Nice to have skills:
- Constantly improve, continuous education and keeping up to date with the rapidly evolving SAP industry.
- Ability to participate across various teams, cultures, geographies, and time zones.
- Ability to handle multiple tasks simultaneously.
- Innovative problem solving & analysis.
- Good team player.
Benefits
- Work from Home set-up
- Comprehensive medical benefits
- Gratuity, PF, EPS and Bonus, NPS
- Shift Allowances
- On-call Allowance
- Health and wellness Allowances
- Learning and Development Allowances
- No question asked certification policy.
- Certification Bounty Bonus
Package: 24.6 LPA.
Skills: The candidate should have a good experience in SAP Basis working on at least two of the databases: HANA, SQL, Oracle, DB2.
Job description
A medical representative promotes and sells pharmaceutical products to healthcare specialists, such as doctors and pharmacists. They provide information about various products' benefits, usage and dosage, to increase product awareness and sales.
Role: Field Sales Executive
Industry Type: Pharmaceutical & Life Sciences
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
Key Skills
Commercial awareness. Presentation skills. Research skills. Resilience. The ability to negotiate and collaborate. Patience. Strong interpersonal and communication skills. Organizational skills.
Job Responsibilities-
-Supporting Manager in terms of, collecting cheques, handling samples to the client and supporting all administrative work.
-Understand Client requirements and suggest appropriate signage solutions
-Quotation preparation on the reception of client requirements
-Responsible for timely collection of payments from clients
-Preparation of mailers on Cosign updates for customers and peers
-Responsible for daily, weekly, and fortnightly reporting to the Reporting heads
Job Description:
1.Design mobile application interface design, navigation, and presentation along with developing
custom controls as required by the application.
2. Understand product development road map and execute rapidly to build mobile applications with
high quality.
3. Utilize native APIs to enable maps, in-app SMS and email features
4. Develop applications that controls handset resources
5. Able to lead and mentor team members
6. Troubleshoot to solve customer problems with help of Catalytic/firebase among other tools.
7. Deployment / Release understanding
8. Unit Testing
9. Good to have exposure to Kotlin, flutter, react native
10. Implement Deep Links and Notification Libraries
11. Understanding of battery/ram/network and other system resource saving strategies
Currently we have “Business Development Executive (BDE) – Recruitment” position with us for Hyderabad location.
Position : Business Development Executive – Recruitments
Experience : 2 – 4 Yrs
Location : Hyderabad
Notice Period : 0 - 10 Days (MUST)
Required Skills :
• Should have 2 - 4 yrs. of experience in Business Development into Domestic Recruitment process.
• Extensive experience in bringing new clients/business for the company by selling Company Services.
• Proven ability in Business development activities like - Cold Calling, Lead Generation (from Indian Market), clients follow ups, revenue generation, coordination, meeting with clients & regular client interactions.
• Should possess strong customer service skills.
• Must be able to create good presentations
• Must have excellent communication, Email, Negotiation & interpersonal skills.
• Should be willing to travel outside, if required.
• Should be willing to work from home, till the end of covid19 crisis & ready to travel client location, if required.
• Should be a Graduate or Post Graduate with good Oral & Written Communication skills.
NOTE : Please refer your friends/colleagues who are looking for change.
Job title: Full Stack Developer
Location : Chandigarh
About the Role: We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Responsibilities
Requirements
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