SALES EXECUTIVE

Role

Own a portfolio of customer accounts and drive onboarding, adoption, retention, stakeholder management, and account growth. SaaS experience is preferred; BFSI exposure is useful but not mandatory.

Key Responsibilities

• Own post-sales relationship management for a portfolio of customer accounts.
• Drive onboarding, implementation coordination, and early value realization.
• Run regular account reviews covering adoption, risks, action items, and growth opportunities.
• Improve retention and reduce churn through proactive account management.
• Identify upsell and cross-sell opportunities with sales or account leadership.
• Coordinate with product, support, implementation, and operations teams on escalations and customer requests.

Ideal Candidate

• 5–8 years of experience in customer success, account management, enterprise support, implementation, or client servicing.
• Strong SaaS or B2B technology experience with demonstrated client management capability.
• Comfort managing multiple stakeholders across onboarding, adoption, renewals, and ongoing engagement.
• Commercial mindset with the ability to spot revenue expansion opportunities within existing accounts.
• Strong communication, problem solving, and cross-functional execution skills.

Must Have

• Enterprise client handling and stakeholder management
• Onboarding and product adoption ownership
• Retention / renewal orientation
• Escalation management and follow-through
• CRM discipline and account tracking

Success Metrics

• Gross retention and renewal rate
• Product adoption and account health
• Expansion / upsell contribution
• Time to value for new customers
• Escalation closure and review cadence discipline

Preferred backgrounds: SaaS, fintech, B2B technology, enterprise client management

Job Summary:

We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.

Key Responsibilities:

• Online Reputation Enhancement:
• Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
• External Audit Coordination:
• Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
• Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
• Internal Collaboration & Engagement:
• Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
• Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
• Strategic Reporting & Analysis:
• Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
• Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.

Qualifications:

• Proven experience in online reputation management, digital marketing, or social media strategy.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
• A data-driven mindset with proficiency in reputation management tools and social media analytics.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to creatively engage a large network of team members and mobilize them for brand advocacy.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Prior experience working in a corporate or agency setting focused on online reputation management.
• Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.

Hiring SOC Investigation Specialist on behalf of high-growth technology and enterprise partners building next-generation SOC automation and AI-driven investigation systems. This role is ideal for experienced SOC analysts who can apply real-world investigative judgment to review, validate, and construct high-quality security investigations across SIEM, endpoint, cloud, and identity environments.

Responsibilities

• Review, monitor, and evaluate SOC alerts and investigation outputs based on predefined scenarios and criteria.
• Distinguish true positives from false positives by validating investigative evidence and alert context.
• Perform end-to-end security investigations when required, including log analysis, entity pivoting, timeline reconstruction, and evidence correlation.
• Assess the correctness, completeness, and quality of SOC investigations produced by automated or human workflows.
• Apply consistent investigative judgment while recognizing that multiple valid investigation paths may exist for the same alert.
• Make clear binary determinations (e.g., ACCEPT / PASS) while also producing detailed ground-truth investigations when required.
• Use Splunk extensively to pivot across logs, entities, and timelines, including reading and reasoning about SPL queries.
• Maintain clear and accurate documentation of investigative steps, assumptions, evidence, and conclusions.
• Collaborate with program leads and other expert annotators to uphold high-quality investigation and annotation standards.
• Mentor or support other analysts where applicable, particularly in long-term or lead annotator roles.

Requirements

• 3+ years of hands-on experience as a SOC analyst in a production SOC environment (Tier 2 or above strongly preferred).
• Strong understanding of alert triage, incident investigation workflows, and evidence-based decision-making under time constraints.
• Mandatory hands-on experience with Splunk, including:
• Conducting investigations using Splunk
• Reading, understanding, and reasoning about SPL queries
• Pivoting between logs, entities, and timelines
• Proven ability to evaluate SOC investigations and determine whether conclusions are valid, incomplete, or incorrect.
• Strong investigative judgment and comfort making decisive evaluations.
• Fluent English (written and spoken) with strong documentation and communication skills.

Nice to Have

• Experience with Endpoint Detection & Response (EDR) tools such as CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne.
• Experience analyzing cloud security logs and signals:
• AWS (CloudTrail, GuardDuty)
• Azure (Activity Log, Defender for Cloud)
• GCP (Cloud Audit Logs)
• Familiarity with Identity & Access Management platforms such as Okta Identity Cloud or Microsoft Entra ID (Azure AD).
• Experience with email security tools like Proofpoint or Mimecast.
• SOC leadership or mentoring experience.
• Basic scripting experience (Python or similar).
• Security certifications (optional): GCIA, GCIH, GCED, Splunk certifications, Security+, CCNA, or cloud security certifications.

• Strong proficiency in Java programming language.
• Experience with Java frameworks like Spring and Spring Boot.
• Understanding of RESTful APIs and web services.
• Experience with databases and data storage technologies (e.g., SQL, NoSQL).
• Knowledge of software development best practices, including testing and code quality.
• Experience with version control systems (e.g., Git).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP).
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration skills. 

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
• Must be comfortable with on-site shift

1. should have strong communication skill
2. able to communicate to client about technical solutions and needs
3. Able to deliver the project from end to end without management support
4. Should be able to code Full stack development Ex: MERN
5. Manage team independently
6. Minimum 5+ years of experience

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• eact.js Developer Requirements:

  • Bachelor’s degree in computer science, information technology, or a similar field.
  • Previous experience working as a react.js developer.
  • In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
  • Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
  • Experience with user interface design.
  • Knowledge of performance testing frameworks including Mocha and Jest.
  • Experience with browser-based debugging and performance testing software.
  • Excellent troubleshooting skills.
  • Good project management skills.

We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.

• Writing reusable, testable and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Implementation of security and data protection.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skills And Qualifications:

• Expert in Python, with knowledge of at least one Python web framework (such as Django, Flask, etc depending on your technology stack).
• Familiarity with some ORM (Object Relational Mapper) libraries.
• Able to integrate multiple data sources and databases into one system.
• Understanding of the threading limitations of Python, and multi-process architecture.
• Good understanding of server-side templating languages.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
• Understanding of accessibility and security compliance (depending on the specific project).
• Knowledge of user authentication and authorization between multiple systems, servers and environments.
• Understanding of fundamental design principles behind a scalable application.
• Familiarity with event-driven programming in Python.
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
• Able to create database schemas that represent and support business processes.
• Strong unit test and debugging skills.