SALES EXECUTIVE

We’re looking for a full-stack generalist who can handle the entire product lifecycle from frontend, backend, APIs, AI integrations, deployment, and everything in between. Someone who enjoys owning features from concept to production and working across the entire stack

Overview:

The Senior Operations Executive plays a pivotal role in overseeing the daily operations of the organization. He/she is responsible for ensuring smooth functioning across various departments, optimizing processes, and implementing strategies to enhance efficiency and productivity. This position will report directly to the Operations Manager and collaborate with department heads to achieve organizational goals. 

Key Responsibilities: 

Strategic Planning:  

• Develop and implement operational strategies aligned with the organization's objectives.  
• Identify opportunities for process improvement and cost optimization. 

Process Optimization:  

• Analyse existing operational processes and identify opportunities for improvement. 
• Develop and implement strategies to streamline workflows and enhance efficiency. 
• Establish and maintain standard operating procedures (SOPs) 

Cross-Functional Collaboration:  

• Collaborate with various departments to understand their support needs. 
• Address any operational issues that may arise and work towards resolution. 

Technology Integration: 

• Identify and evaluate new technologies or tools that can improve operational processes. 
• Oversee the implementation of new systems and ensure proper training for the team. 

Budget Management:  

• Assist in the development and management of the operations support budget. 
• Monitor expenditures and implement cost-saving measures where possible. 

Managing Operational teams:  

• Managing functional teams like technical operations, Legal, Business operations, etc, and reviewing daily/monthly planning and goals. 

Vendor Management:  

• Identify and evaluate potential vendors for operational support services. 
• Negotiate contracts and agreements to ensure favourable terms for the organization. 
• Collaborate with vendors to resolve issues and improve service delivery. 

Qualifications: 

• Must have:
• Engineering (Software/IT/Computer) +2 years of work experience + MBA (Operations/ Business Management) +3 years of experience 
• Certification in project management or operations management (e.g., PMP, Six Sigma). 
• Proficiency in MS Tools, JIRA, Atlassian, Confluence, MIRO (or any similar tool) 
• Proven experience in operations management or a similar role. 
• Strong leadership and team management skills. 
• Excellent analytical and problem-solving abilities. 
• Proficiency in project management tools and software. 
• Sound knowledge of industry regulations and compliance standards. 

Additional Requirements: 

• Flexibility to adapt to changing priorities and work in a fast-paced environment. 
• Ability to make sound decisions under pressure. 
• Commitment to maintaining confidentiality and integrity. 
• Willingness to travel occasionally as and when required. 

Benefits and perks: 

• Progressive leave policy for effective work-life balance. 
• Training and Certification budget for your professional growth and development. 
• Company-sponsored workcation once a year. 
• Multicultural peer groups and supportive workplace policies. 
• Celebrate monthly team events and fun-filled outings. 

Role: Accounts Executive

Location: Telibandha, Raipur 

_*Job Responsibilities:*_

-Booking of Sales and Purchase Order

-Banking duties, collection of OS

-Making of MIS Report

-Proactively involved in admin related tasks

-Vendor/Customer Handling

_*Required Experience:*_

-2+ years of experience in Accounting (Support)

-Candidates from Transportation/Logistics/Trading are preferred

At ISA ERP, we develop highly inventive ERP and decision-support Software to enhance productivity and address the challenges faced by global manufacturers due to the dynamically changing market. We embrace an inquisitive mindset, provide freedom to experiment, and encourage the acquisition of new skills. This offer is only for those who would not spare any pains to grow, innovate, and derive satisfaction by contributing significantly.

Our client is India’s first non- preservative brand for natural aroma products. Their offerings include skincare, haircare, body care, bath salts, carrier oils, massage oils, essential oils, handmade soaps, aroma diffusers, foot care and others. All their spa and aromatherapy products are a combination of the best of ingredients that are locally sourced from the freshest and purest sustainable resources. This homegrown D2C startup also has an impressive B2B portfolio and has tied up with well known brands for corporate gifting solutions and signature scents.

It sells its products through its own website, prominent retail stores and pharmacies as well as all the leading ecommerce portals. It has also stepped into the international market and has a strong overseas presence.

Founded by alumni of Stanford University Graduate School of Business and ISB, Hyderabad, this ISO certified company is indeed revolutionizing beauty care by harmonizing body, mind and soul.

As a Sr Manager - Marketplaces, you will be responsible for managing the ecommerce business on key accounts like Amazon, Flipkart or International Business on Amazon in USA and UAE. (Allocation of accounts based on business/ opportunity/ experience)

What you will do:

• Conducting, operating and achieving the business on key account with sales plan to achieve budgeted numbers
• Connecting/ coordinating with Account/ Category Managers of the key account/ Marketplaces
• Ensuring strong healthy relationship with the account team to drive business
• Understanding price sensitivity and managing pricing, ensuring there is price parity as per the policy
• Creating and managing ads, evaluating which ads are working and optimising the same to achieve
• Managing inventory, optimizing content for listings, listing hygiene as per platform standards/guidelines
• Inventory planning and management aligned with sales and marketing plan, focussing on top- sellers, to improve inventory turn and optimised discounting
• Ensuring our top-sellers are in category/ sub-category sales ranks with good visibility and discoverability
• Managing and tracking payments from the partner websites, reconciliation and ensuring there is no variance in the same
• Managing brand reputation through reviews/ ratings/ feedback on the account
• Constantly tracking competitor brands and product, comparative category share to be tracked and working on increasing it
• Using all the tools/ services available on the account that can help in increasing our customer base

What you need to have:

• Graduation is a must.
• Minimum 2-3 years experience in beauty and personal care as in Category(FMCG), Merchandising, KAM role or Business Manager Role on the E-commerce platform
• Experience in a highly analytical, results-oriented environment. (OKR’s). (Plan your work ; work on your plan)
• Proven operational skills and demonstrated ability to manage the business “by the numbers”. Must be metrics-driven.
• Desire to work in a fast-paced, challenging environment with business on mind
• Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly
• Demonstrated active listening skills, highly consultative and solutions-oriented.
• Ability to comprehend questions and ask the right people
• Advanced IT literacy especially in Microsoft Office applications.
• Proficiency in MS excel
• Track record of managing and troubleshooting technical, compliance and business problems
• Strong process definition and optimization skills
• Proven ability to define effective, efficient and scalable processes and drive continuous improvement through root cause identification and defect elimination in consumer experience, business process, product visibility
• Attention to detail and capability to work on multiple projects in parallel
• Easy with numbers and calculations, Ad account management is integral part of growth managers
• Experience with e-commerce, retail, would be an advantage
• Engineering Student (Drop outs also welcome)
• Excellent Communication Skills (Written/ Verbal)
• Strong sense of urgency ability to manage details and multiple tasks while responding to changing priorities and feedback
• A hands-on self-starter, with a can-do positive attitude, willing to roll up their sleeves to do whatever it takes to get the job done, and a strong work ethic will also be essential
• Relationship management: Managing team and working with external and internal stakeholders
• Managing Expectations: Can define Business ASK’s clearly (Number Specific)
• Negotiation skill for getting better visibility on Amazon, Flipkart and like portals (free and paid both)
• Marketing to Operation mindset (Size the Opportunity and how will you Seize the same)

Job description

DCT is looking for an experienced Drupal Frontend Developer who can deliver stunning visual solutions for Drupal web pages. Will work on international and local projects as well.

Responsibilities

• Develop and test Drupal site builds and themes
• Support existing Drupal websites and themes
• Perform code reviews
• Cooperate with UX/UI designers and backend developers
• Working together with a project team in an agile way
• Staying up to date with new trends in web development

Requirements

• Strong Drupal site building experience
• Experience with a wide range of Drupal modules and themes, as well as frontend frameworks
• Strong HTML5, SASS and JavaScript knowledge
• Familiarity with PHP and twig
• Ability to understand requirements and quickly identify changes to the project scope
• Understanding of common git-based development workflows and code management
• Motivation to step outside of your comfort zone and learn new technologies and systems
• At least strong intermediate English (B2)
• 3+ years of experience

Advantages

• Familiarity with PatternLab
• Experience with Drupal 8 Theming
• Understanding of frontend performance issues facing high traffic Drupal sites
• Frontend related open-source contributions
• Drupal 8 Frontend Developer or Sitebuilder certification

•      Job Responsibilities:
  • Handling inbound and outbound call
  • Ability to assess customer needs and respond to them.
  • Match customer needs with vendor availabilty
  • payment assistance to cutomer
  • Proficient with Microsoft Office. Word, excel
  • Key Skills:
    • Great command over English and Hindi
    • Comfort with medical and fitness terminology
    • Ability to work in tight schedules
    • Ability to work independently
    • Experience in customer service or call centre background preferrred

Responsibilities:

• Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world.
• Verifying data quality, and/or ensuring it via data cleaning.
• Able to adapt and work fast in producing the output which upgrades the decision making of stakeholders using ML.
• To design and develop Machine Learning systems and schemes. 
• To perform statistical analysis and fine-tune models using test results.
• To train and retrain ML systems and models as and when necessary. 
• To deploy ML models in production and maintain the cost of cloud infrastructure.
• To develop Machine Learning apps according to client and data scientist requirements.
• To analyze the problem-solving capabilities and use-cases of ML algorithms and rank them by how successful they are in meeting the objective.

Technical Knowledge:

• Worked with real time problems, solved them using ML and deep learning models deployed in real time and should have some awesome projects under his belt to showcase. 
• Proficiency in Python and experience with working with Jupyter Framework, Google collab and cloud hosted notebooks such as AWS sagemaker, DataBricks etc.
• Proficiency in working with libraries Sklearn, Tensorflow, Open CV2, Pyspark,  Pandas, Numpy and related libraries.
• Expert in visualising and manipulating complex datasets.
• Proficiency in working with visualisation libraries such as seaborn, plotly, matplotlib etc.
• Proficiency in Linear Algebra, statistics and probability required for Machine Learning.
• Proficiency in ML Based algorithms for example, Gradient boosting, stacked Machine learning, classification algorithms and deep learning algorithms. Need to have experience in hypertuning various models and comparing the results of algorithm performance.
• Big data Technologies such as Hadoop stack and Spark. 
• Basic use of clouds (VM’s example EC2).
• Brownie points for Kubernetes and Task Queues.      
• Strong written and verbal communications.
• Experience working in an Agile environment.