Cutshort logo
Aetherial Computing logo
Customer Support Specialist
Customer Support Specialist
Aetherial Computing's logo

Customer Support Specialist

Jacob Kolb's profile picture
Posted by Jacob Kolb
0 - 50 yrs
₹8L - ₹11L / yr
Remote only
Skills
Customer Support


Responsibilities:

  • Customer Interaction:Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.   
  • Provide accurate and helpful information about our products and services.   
  • Assist customers with troubleshooting technical issues and resolving problems.
  • Handle customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.   
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Issue Resolution and Documentation:
  • Document customer interactions and resolutions in our CRM system.
  • Escalate complex issues to appropriate departments or personnel.
  • Identify and report recurring customer issues to improve product and service quality.
  • Follow communication procedures, guidelines, and policies.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Aetherial Computing

Founded :
2021
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

At Aetherial Computing, we are redefining the future of technology with innovative solutions that bridge the gap between the possible and the extraordinary. Founded on a passion for pushing the boundaries of what technology can achieve, Aetherial Computing specializes in cutting-edge software development, advanced data analytics, and bespoke cloud solutions.

Our team of visionary engineers and creative thinkers is dedicated to harnessing the power of emerging technologies, from artificial intelligence and machine learning to quantum computing. We work closely with our clients to deliver tailored solutions that not only meet their current needs but also anticipate future challenges and opportunities.

At Aetherial Computing, we believe in the transformative power of technology to drive progress and create new possibilities. Our commitment to excellence and our relentless pursuit of innovation ensure that we deliver results that are not only effective but also visionary.

Whether you're looking to revolutionize your data infrastructure, develop sophisticated algorithms, or explore new realms of digital interaction, Aetherial Computing is your partner in navigating the ever-evolving landscape of technology.

Read more

Candid answers by the company

What does the company do?
What is the location preference of jobs?

At Aetherial Computing, we are redefining the future of technology with innovative solutions that bridge the gap between the possible and the extraordinary. Founded on a passion for pushing the boundaries of what technology can achieve, Aetherial Computing specializes in cutting-edge software development, advanced data analytics, and bespoke cloud solutions.

Our team of visionary engineers and creative thinkers is dedicated to harnessing the power of emerging technologies, from artificial intelligence and machine learning to quantum computing. We work closely with our clients to deliver tailored solutions that not only meet their current needs but also anticipate future challenges and opportunities.

At Aetherial Computing, we believe in the transformative power of technology to drive progress and create new possibilities. Our commitment to excellence and our relentless pursuit of innovation ensure that we deliver results that are not only effective but also visionary.

Whether you're looking to revolutionize your data infrastructure, develop sophisticated algorithms, or explore new realms of digital interaction, Aetherial Computing is your partner in navigating the ever-evolving landscape of technology.

Company social profiles

N/A

Similar jobs

Beauto Systems Private Limited
Beauto Systems
Posted by Beauto Systems
Remote only
5 - 10 yrs
₹10L - ₹15L / yr
J2EE
skill iconSpring Boot
Hibernate (Java)
Solution architecture
RFP
+2 more

 

Key Responsibility Areas:

  • Building and integrating information systems to meet the Clients need.
  • Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it.
  • Resolving technical problems as they arise.
  • Driving and providing solution in RFP/RFI.
  • Providing supervision and guidance to development teams.
  • Continually researching current and emerging technologies and proposing changes where needed.
  • Informing various stakeholders about any problems with the current technical solutions being implemented.
  • Assessing the business impact that certain technical choices have.
  • Providing updates to stakeholders on product development processes, costs, and budgets.
  • Analyzing and documenting requirements.
  • Setting the collaboration framework.
  • Creating a solution prototype.
  • Participating in technology selection.
  • Controlling solution development.

Required Skills:

 

  • Proven work experience as Technical Architect or Project Manager
  • Hands-on experience in software development and system administration
  • Knowledge of strategic IT solutions
  • Familiarity with programming languages like Java, Spring/SpringBoot,Microservices, Rest APIs, Python etc
  • Familiarity with operating systems like Windows, UNIX, and databases like MySQL, Oracle, DB2, Mongo Db, etc..
  • Experience in cloud computing and cloud Technologies

 

  • Excellent communication skills – you should be adept at listening to, understanding, and explaining key concepts to managerial and technical resources.
  • Good Anticipation and problem-solving skills – an expert technical architect should be able to anticipate where problems might crop up and find solutions before the system gets deployed. 
  • Ability to deal with pressure – must be able to work under pressure and meet deadlines
  • Ability to prioritize and manage time – IT projects often have fixed deadlines that cannot be averted
  • Relationship building - Ability to form a good rapport with clients, managers, and colleagues as part of trust-building 
  • In-depth knowledge about quality standards, legislation, and best practices 

Qualification

  • Degree or Post Graduate in Information Technology, Computer Science, or relevant subjects

 

Read more
Noida, Gurugram
3 - 12 yrs
₹9L - ₹22L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+6 more

We're looking to hire expert Laravel developers with strong command over database concepts and preferably, ability to work as a full stack developer utilising Angular/Laravel or Vue as a frontend tech stack. Minimum 4 years experience is required.

 

As a senior software developer, we expect the following qualifications:

  • Has a longer IT technical training in computer science or similar
  • Have proven experience JavaScript
  • Have proven experience of developing REST-based services
  • Have proven experience in PHP and JAVA
  • Have proven experience in Laravel, Symfony, and Composer
  • Have proven experience with CSS, SASS, and HTML
  • Proven experience with Vue.js, Angular or React

 

Personal qualifications:

  • You are quick to put you into new tasks and get an overview.
  • As a person manages to get support for your suggestions and solutions.
  • Your efforts are focused and you take pride in having completed your tasks, which include seen by you adhere to deadlines.
  • Your work is characterised by being both structured and systematic which for example is seen in your documentation.

Job location : Noida / Gurugram 
Read more
It is a Fintech Company
It is a Fintech Company
Agency job
via Uncap Research Labs by Siddhi .
NCR (Delhi | Gurgaon | Noida)
2 - 8 yrs
₹10L - ₹15L / yr
Software Testing (QA)
Selenium
Software Development
skill iconJava
API Testing
Responsibilities:
• Expertise in Developing, Managing and implementing core features in Automation Framework using Selenium& TestNG.
• Work closely with the Developers and Engineers to achieve a high level of code coverage
• You create the necessary automation library and framework.
• Provide technical guidance and mentorship to a team

Desired Skills:
• Experience with Java coding and OOPs knowledge is must
• Must have good knowledge in Data structures & algorithm
• Expertise with tools like Selenium, TestNG or Appium or Robotium
• Should have worked on API Testing (Postman / Charles)
• Knowledge of any database & Unix environment is added advantage
• Proven track record in a high-speed product development environment
Read more
Boundless
at Boundless
2 recruiters
Anil D
Posted by Anil D
Remote, Mumbai
2 - 10 yrs
₹15L - ₹30L / yr
skill iconNodeJS (Node.js)
Data Structures
MySQL
ORM
skill iconExpress
+1 more

Revise is a protocol that enables building dynamic NFTs. It helps connect NFTs to real-world events and make them interactive.

While this is an individual contributor role, you’ll be involved in many aspects– helping evolve our existing architecture, working with the team to improve operations, and implementing new features and functionality.

The job involves the following responsibilities:

  • Build robust and scalable software in Nodejs

  • Design and create services and system architecture for your projects, and contribute and

    provide feedback to other team members

  • Help improve our code quality through writing unit tests, automation, and performing

    code reviews

  • Participate in brainstorming sessions and contribute ideas to our technology, algorithms,

    and products

  • Work with the product and design teams to understand end-user requirements, formulate

    use cases, and then translate that into a pragmatic and effective technical solution

  • Dive into difficult problems and successfully deliver results on schedule

Read more
Eight petals
at Eight petals
3 recruiters
Tejas Nair
Posted by Tejas Nair
Ahmedabad
0 - 3 yrs
₹2L - ₹5L / yr
Adobe Photoshop
Illustration
2D animation
Storyboarding
CorelDRAW
+1 more

Job Summary
The graphic designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, social media campaigns, magazines, product packaging, exhibitions and more. Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

Responsibilities and Duties

  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colors and layouts for each graphic
  • Work with copywriters and creative director to produce final design
  • Test graphics across various media
  • Amend designs after feedback Ensure final graphics and layouts are visually appealing and on-brand
Read more
US Based Product MNC (Healthcare)
US Based Product MNC (Healthcare)
Agency job
via Kavayah People Consulting by Kavita Singh
Pune
10 - 18 yrs
₹40L - ₹50L / yr
skill icon.NET
Microsoft technologies
Team Management


PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Supervise teams scrum team
• Actively contribute code to projects
• Communicate technical expertise, stay current and communicate best practices within their
technical discipline
• Mentors Software Engineers on best practices within their technical guild
• Manages overall code quality of Software Engineers on assigned guild(s)
• Ensures Software Engineers on assigned guilds are meeting performance and quality standards
• Provides timely feedback regarding addressing bugs, code quality, and performance issues
• Collaborates with the other Software Managers and the Director of Software Engineering to
create and evaluate department-wide process improvements and initiatives
• Identifies and provides direction to support team members to modify behavior that could be
adversely impacting group effectiveness and productivity
• Proactively facilitates schedules, procures, and technical training for teams and individuals
• Facilitates positive change in direct reports, department culture, and product development
values
• Encourages and supports others to take on responsibility, authority, and accountability
• Responsible for new hire training and smooth transition into teams
• Schedules and attends one-on-ones with direct reports, with regularity determined by the
expressed needs of direct reports
• Schedules, leads, and prepares content for regular performance discussions for direct reports
Read more
Mosaic Wellness
at Mosaic Wellness
1 recruiter
Sneha Mali
Posted by Sneha Mali
Mumbai
1 - 3 yrs
₹3L - ₹5L / yr
Marketing
Influencer

ROLES & RESPONSIBILITIES
• Researching relevant influencers & content creators and establishing
relationships with them
• Aptly selecting influencers & content creators basis brand objectives
• Brainstorming new, creative approaches to influencer campaigns
• Keeping abreast of emerging trends, technologies and influencers
• Managing the P&L of all influencers executed across platforms


DESIRED QUALIFICATIONS & EXPERIENCE
• Candidates with 1-2 years of work experience will be preferred. However,
freshers are more than welcome to apply.
• Agency experience is a plus point
• Proven & demonstrable experience multi-tasking & working under pressure

Read more
company logo
Hyderabad
1 - 6 yrs
₹4L - ₹6.5L / yr
skill iconReact Native
skill iconJavascript
skill iconReact.js
JD: 
Excellent knowledge and experience with React Native
Extensive, hands-on experience with modern application development incl. application lifecycle, asynchronous server communication, and UI components
Experience with State Management Libraries like MobX or Redux
Experience with architecture and implementing component based UI frameworks and design systems
Experience with consuming REST APIs
Firm grasp of the JavaScript/TypeScript language
Ability to write well-documented, clean Javascript code
Rock solid at working with third-party dependencies and debugging dependency conflicts
Familiarity with native build tools, like XCode, Android Studio
Should able to design responsive UI
Ability to work with Git
Experience working with Swift, Objective C, and Java a plus
 
 
Read more
I2E Consulting Pvt. Ltd
at I2E Consulting Pvt. Ltd
1 video
3 recruiters
Ankita Wankhede
Posted by Ankita Wankhede
Mumbai
0 - 2 yrs
₹3L - ₹5L / yr
ASP.NET
MS SharePoint
Microsoft SharePoint Designer
ASP.NET MVC
Required Soft Skills: 1. Strong interpersonal and communication skills. 2. Independent problem-solving skills. 3. Ability to learn new skills / technologies quickly and independently. 4. Ability to work in teams and achieving assigned tasks before deadlines. Required Education & Experience: 1. Candidate should have a bachelor’s degree in BE/ B-Tech, Computer Science & Information Technology Branch only. 2. Candidates should be 2017/ 2018 year pass out (No year down).
Read more
TestMonk
at TestMonk
1 recruiter
Ravi C
Posted by Ravi C
Bengaluru (Bangalore)
3 - 7 yrs
₹3L - ₹30L / yr
skill iconJava
EJB
J2EE
Struts
Spring
+1 more
Good attitude, Amazing workplace, blah blah balh
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos