Customer Support Specialist

We are seeking a talented and creative Motion Graphic and Video Editor with expertise in video editing, motion graphics, and preferably VFX.

The ideal candidate should have a Bachelor’s degree in Motion Graphics or a related field and a strong passion

for creating engaging and visually captivating content.

Key Responsibilities:

Edit and assemble raw video footage into polished final products for social media and campaigns.

Design and create motion graphics for promotional, educational, or commercial projects.

Collaborate with the creative team to develop storyboards, visual concepts, and design elements.

Incorporate animations, transitions, and effects to enhance video presentations.

(Optional) Utilize VFX skills to add special effects and elevate the visual quality of projects.

Manage multiple projects simultaneously while meeting deadlines.

Ensure all content aligns with the brand’s vision and objectives.

Qualifications:

Bachelor’s degree in Motion Graphics, Animation, or a related field.

Proficiency in video editing software (e.g., Adobe Premiere, Final Cut Pro).

Advanced knowledge of motion graphics tools (e.g., After Effects, Cinema 4D).

Strong understanding of VFX techniques (preferred but not required).

Excellent storytelling skills and creative problem-solving abilities.

Attention to detail and ability to work both independently and within a team

Responsibilities:

• Design and develop large scale web applications using Node.js; 
• Full-cycle projects and product development; 
• Focus on software development and build Restful API's; 
• Contribute to the overall software development life-cycle including requirements gathering, analysis, design, development, release/version control, testing, deployment, and support; 
• Be a part of an agile-based team 

Requirements:

• Exposure to ES6 knowledge of REST API Design and Development in Node.js. 
• Basic Knowledge of Web Socket.
• Strong Knowledge of Javascript, Good exposure to Redis, MongoDB.
• Should be having a basic understanding of HTML5, CSS3, Bootstrap4.

We Offer:

• 5 Days Working
• Competitive Salary.
• Knowledge-Based Hierarchy 
• Trending Technology Development
• Career Development Programs.
• Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
• Exposure to working with a team size of 65+.
• Good Project Incentives and Rewards.
• Explore Incredible India!Workation Programmes with Airfare, Hotelstay.
• Work-Life Balance.
• Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.

About Drip Capital & Tech Team

The engineering team at Drip Capital is responsible for building and maintaining the online global trade financing platform that supports the interactions between buyers, sellers, financing partners, insurance agents, global retail partners, trade agents, shipping & transportation companies, supply chain and warehousing companies worldwide. 

Our primary goal is to ensure that customers are provided time-critical capital and at the same time balance requirements related to risk, fraud management, and compliance. The services are accessed by customers worldwide and hence the engineering systems need to be policy-driven, easily reconfigurable, and able to handle multiple regional languages. We use machine learning for risk classifications/predictions, intelligent document parsing subsystems, robotic process automation, REST APIs to connect our microservices, and a cloud-based data lake and warehouse for data storage and analysis.

Our team comprises talent from top-tier institutions including Wharton, Stanford, and IITs with years of experience at companies like Google, Amazon, Standard Chartered, Blackrock, and Yahoo. We are backed by leading Silicon Valley investors - Sequoia, Wing, Accel, and Y Combinator. We are a global company headquartered in Silicon Valley along with offices in India and Mexico.

Your Role 

As an AppSec Engineer in Drip Capital’s engineering team, you will have the opportunity to take ownership of :

• Contribute to and improve secure SDLC practice
• Design architecture, methods, and controls required to meet security, compliance, and audit requirements.
• Designing and implementing cloud and network security solutions.
• Do comprehensive threat modelling for our applications and infrastructure in an Agile flow
• Perform secure code review and security assessments of web, android and iOS applications, and cloud infrastructure (infrastructure as code).
• Proactively identify vulnerabilities across our platform and work with developers in fixing them.
• Automate and simplify security, as “Complexity is the enemy of Security”.
• Handle Vulnerability Management and Patch Management processes.
• Participate in the investigation related to Privacy/Security incidents and response activities.
• Work with DevOps to implement the security tools and automation of the security tasks.
• Mentor other engineers and evangelize security practices through cross-functional work with DevOps and engineering teams.
• Testing the deployed security solutions to make sure they function as planned.

Our Checklist 

• A minimum of 4 years of experience as an AppSec Engineer
• Hands-on experience in secure design and architecture review of backend services, payments systems like payment gateways.
• Hands-on experience in secure code review and automation of common security workflows.
• Hands-on experience and a proven record of securing one or more of the cloud platforms: Azure, GCP, AWS and Hosted Cloud Solutions.
• Good understanding of OWASP and SANS testing methodologies.
• Good understanding of software security weaknesses and vulnerabilities.
• Good knowledge in securing architecture of web, mobile applications and cloud infrastructure.
• Ability to contribute as an individual and as part of a team
• Working knowledge of any scripting language; Python or Go preferred
• Experience in writing custom tools/scanners/extenders is a plus
• Red teaming experience is a plus

If you love to explore the security aspects of a distributed system that makes decisions related to global trade finance, let's talk!

Java Developers (4-5 positions)

What qualities are we looking for?

• 3 – 8 years of experience in building web applications
• Excellent command over Data Structures & Algorithms
• Exceptional coding skills in an Object-Oriented programming language (Java)
• Strong problem solving and analytical skills

Technical Requirements:

• Working experience on JAVA, Spring Boot. (building web services)
• Working experience in building microservices and distributed systems.
• Working experience on using messaging queues RabbitMQ/Kafka is a plus.
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery,  Angular 5+)
• Excellent knowledge and programming skills in data structures, algorithms.
• Familiarity with databases (e.g. MySQL, MongoDB)
• Proficiency with Git

• Must have 4 to 7 years of experience in ETL Design and Development using Informatica Components.
• Should have extensive knowledge in Unix shell scripting.
• Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
• Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
• Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
• Should be good in writing complex SQL queries.

• • Selected candidates will be provided training opportunities on one or more of following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and
• Kafka would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing.

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
4. Building reusable code and libraries for future use
5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
6. Contributing to improve our engineering processes, tooling, and standards.

1. Are extremely self motivated
2. Have ability to learn quickly
3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Are Passionate about the possibilities at the intersection of AI + Banking
6. Have worked in a startup of 5 to 30 employees
7. Have outstanding problem-solving abilities
8. Have proactive outlook for ways to make the solution better
9. Have 5+ years of experience in delivering scalable complex technical products
10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
11. Have Expertise in JavaScript and Node.js
12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
13. Have Expertise with unit testing & Test Driven Development (TDD)
14. Have Hands-on experience in Mocha or other Javascript testing frameworks
15. Have experience working with react, python (Nice to have)
16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
18. Have hands-on experience in the Implementation of security and data protection
19. Are eager to learn new technologies
20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
21. Are passionate about helping teams grow by inspiring and mentoring engineers

Should be able to take responsibility and work independently.

- Professional experience with C#, .NET & OOPS

- Skill for writing reusable C# libraries

Digital Marketing Job Responsibilities:

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Digital Marketing Qualifications / Skills:

• Creating and maintaining client relationships
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate

Education, Experience, and Licensing Requirements:

• Bachelor’s or master’s degree in marketing or a related field
• Proven working experience in digital marketing, particularly within the industry
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Working knowledge of HTML, CSS, and JavaScript development and constraints