Internship: Customer Support (WhatsApp, Freshdesk, Freshchat)
We are looking for a customer support intern who can assist users, resolve queries, and build strong relationships. The role requires empathy, patience, and the ability to convert free users into paying customers.
Responsibilities:
- Handle customer queries on WhatsApp, Freshdesk, and Freshchat
- Provide clear, empathetic, and solution-focused responses
- Assist users with platform navigation and troubleshooting
- Encourage users to upgrade to paid plans through effective communication
- Maintain records of interactions and share feedback with the team
Requirements:
- Strong communication skills (written and verbal)
- Empathy and problem-solving attitude
- Ability to multitask and manage multiple chats
- Interest in customer success and sales conversion

About InstaWeb Labs Pvt Ltd
About
Websites.co.in is one of the world’s easiest, mobile-first website builder platforms—no coding, no hassle. Over 5 million users across 190 countries trust us to bring their businesses, blogs, and online stores to life. We’ve been featured over 2,000 times by Google Play in 100+ countries and recognized as India’s most innovative startup app
Connect with the team
Similar jobs


One of our premium-based product customers, we are looking to hire a team of software Developers in Bangalore, looking for Tech Geeks, who have 2+ years of experience full-time.
SENIOR SOFTWARE DEVELOPMENT ENGINEER - FRONTEND
● Overall, 2-4 years of experience.
● Solid foundations of Javascript, Responsive web, CSS, Semantic HTML and how the
internet works.
● Strong proficiency with React and its core principles. React Native is a plus.
● Solid understanding of Chrome dev tools, APIs and frontend performance.
● Working knowledge of GitHub and popular cloud platforms like AWS, Fly, Cloudflare,
etc.
● Understanding of software design patterns, high-level design and architecture.
● Ability to independently do LLD and technology exploration around a given problem
statement.
The Business Development Executive will be responsible for identifying and developing new business opportunities, building relationships with potential clients, and helping drive sales for the company’s digital marketing services. This role requires a proactive individual with excellent communication, negotiation, and relationship-building skills. The ideal candidate will have a strong understanding of the digital marketing landscape and a passion for sales.
Key Responsibilities
- Lead Generation & Prospecting.
- Must be having ability to reach US and Canada clients.
- Identify new business opportunities and generate leads through research, networking, cold calling, and attending industry events.
- Qualify and convert leads into opportunities through effective communication and follow-up.
- Conduct market research to identify potential clients in target industries.
- Engage with prospective clients to understand their digital marketing needs and objectives.
- Develop and deliver compelling sales presentations and proposals tailored to client requirements.
- Build and maintain strong, long-term relationships with clients to ensure satisfaction and repeat business.
Sales Strategy & Execution
- Collaborate with the sales and marketing teams to create strategies for client acquisition and revenue growth.
- Meet and exceed sales targets and KPIs on a monthly, quarterly, and annual basis.
- Finalize agreements and navigate contract negotiations to align with client needs.
Marketing Services / Analysis
- Stay up-to-date with the latest trends in digital marketing, SEO, PPC, social media, and other related services.
- Effectively communicate the company’s services and value propositions to potential clients.
- Provide feedback to the marketing team to refine service offerings based on client feedback and market demands.
- Maintain accurate records of all sales activities, client communications, and progress through the CRM system.
- Analyze sales data and metrics to identify opportunities for improvement and refine sales strategies.
Key Skills & Qualifications
Experience
- 0.6 – 4 years of experience in business development, sales, or digital marketing (preferred).
- Proven experience in lead generation, client acquisition, and sales growth.
- Familiarity with digital marketing services (SEO, PPC, content marketing, social media) is a plus.
Skills
- Strong communication, negotiation, and presentation skills.
- Ability to build and maintain relationships with clients and internal teams.
- Knowledge of CRM software and sales tools.
- Analytical mindset and ability to work with sales data to improve performance.
- Self-motivated, results-driven, and a strong team player.
Schedule:
- Monday to Friday
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
Education: Bachelor's (Preferred)
Work Location: In person
About the company
WonDRx (pronounced as Wonder-Rx) - spearheaded by two serial Entrepreneurs Mr. Pankaj Sindhu along with his Co-Founder Mr. Pankaj Agrawal; is a very unique and novel technology which has the capacity to change the way healthcare eco-system interacts with each-other. We are determined to change the way of Healthcare domain working and make it more convenient while ensuring a pleasant experience for the consumers and all other stakeholders involved. You need to see the product to believe the power it has and what it can enable in the healthcare domain.
Designation: Team Leader Data Analyst & Project Management
Job Description:
We are seeking a highly skilled and detail-oriented Team Leader- Data Analyst & Project to join our team. In this role, you will be responsible for extracting insights from raw data, preparing analytics reports, and overseeing data-driven projects from start to finish.
The ideal candidate should have a strong background in Advanced Excel, proficiency in various Business Intelligence (BI) tools will be an added advantage, and experience in follow up with various internal and external stakeholders related to ongoing projects.
Responsibilities:
• Gather, clean, and validate raw data from various sources.
• Develop and maintain efficient data management systems.
• Apply advanced Excel techniques to manipulate and analyse data effectively.
• Utilize BI tools to create insightful reports, visualizations, and dashboards.
• Identify trends, patterns, and correlations in data sets.
• Collaborate with cross-functional teams to understand their data needs and provide analytical support.
• Present findings and recommendations to stakeholders in a clear and understandable manner.
• Manage data-driven projects from initiation to completion, ensuring deliverables are met on time and within budget.
• Maintain project plans, including timelines, resource allocation, and task assignments.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Coordinate and communicate with team members, ensuring alignment and effective collaboration.
• Prepare project status reports and deliver presentations to stakeholders.
• Evaluate project outcomes and identify areas for improvement.
Requirements:
• Master’s or Bachelor's degree with a relevant experience in coordinating Data Driven projects
• Proficiency in Advanced Excel functions and formulas.
• Knowledge of at least one Business Intelligence (BI) tool (e.g., Tableau, Power BI, QlikView) will be an added advantage
• Excellent project management skills, including planning, organization, and prioritization.
• Strong problem-solving and critical-thinking abilities.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• Attention to detail and ability to work with complex datasets.
Preferred Skills:
• Data Analysis: Candidate should have strong analytical skills which is crucial for a data analyst. You should be able to collect, organize, and interpret complex data sets to extract meaningful insights. Advanced Excel is a must.
• Communication and Presentation: Data analysts should be able to effectively communicate their findings to both technical and non-technical stakeholders. You would need to effectively communicate with team members, stakeholders, and other project stakeholders. This includes written communication through project documentation and reports, as well as verbal communication for conducting meetings, providing updates, and resolving issues.
• Continuous Learning: We are a constantly evolving startup. Ideal candidate should have willingness to learn new techniques, stay updated with the latest tools and technologies, and adapt to changing trends which is crucial for long-term success.
• Team Player: You should be able to motivate and inspire team members, provide guidance, and facilitate decision-making processes.
• Project Coordinator: As a project coordinator you should possess strong problem-solving and critical-thinking skills to identify issues, analyse root causes, and propose and implement appropriate solutions


Job Description:
● At least 4 to 8 years of experience in software quality assurance manual testing
● Proven record of test strategy and planning, STLC, deployment, defect tracking, and test harness.
● High degree of initiative with a passion for learning technology.
● Must have strong hands-on experience on any programming language PHP, React Native JavaScript, HTML, CSS.
● Must be competent enough on API testing using Rest Assured and Postman.
● Performance testing experience with relevant automation and monitoring tools (e.g., JMeter, load runner).
● Responsible for coming up with and executing scale tests, performance, and longevity tests.
● Must have testing experience on cloud-based platforms and working knowledge on integration testing using CI/CD pipelines.
● Should have working experience with at least one of the MYSQL databases and NoSQL DB viz.
● Cosmos Db, Cassandra, MongoDB.
● Should have strong fundamental understanding of network topology and the TCP/IP stack and working knowledge of load balancing methods and deployment architecture
● Experience with GIT Hub, Maven, HP ALM, Jira, Jenkins, code coverage tools and CI/CD
● Exposure of sizing (estimating) the project and defining timelines
● Good to have knowledge of Platforms like Windows / UNIX / Mainframe.
● Work under the direction of the Game QA Lead to provide test support for two dozen experienced game designers, artists, and engineers.
● Perform daily smoke tests of game builds, using the build computer and the install scripts.
● Run through and write test plans for existing and new features. Become familiar with the project design by closely reading project documentation and reaching out regularly to our team of game developers.
● Verify that identified bugs are fixed in the database.
● Identify and bug new issues that occur in the HMD and tablet interface.
● Build on your own fundamental QA skills by learning the specifics of game development QA for mobile devices, VR headsets, and experimental technology.
● Engage in continuous improvement of the QA process.
● Maintains quality service by establishing and enforcing organization standards.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of the-art practices; participating in professional societies.
● Contributes to team effort by accomplishing related results as needed
Job Description / Roles & Responsibilities (in Detail)Job Description
Work with Architect to define Application, Integration and Security Design for various components involved.
Design, development and build of java solution components/modules and integrations
Hands on knowledge in technology areas like Core Java, Java 8, Web services (SOAP and REST), Spring boot, Spring Frameworks, Spring Data JPA, REST/SOAP services, Spring cloud, Spring MVC, JSON & XML based processing. Strong command on Java/J2EE & OOPs concepts and current industry trends. Working knowledge of Java 8, 11 new features.
Working knowledge of cloud based server less application development on any of cloud platforms like AWS/Azure/GCP. Candidate with experience in Cloud native application development experience will be preferred.
Working knowledge in any of the databases like Mongo DB/Oracle/MySQL/SQL Server.
Working knowledge in any of messaging platforms like Apache Kafka/Rabbit MQ/JMS/AWS SQS/Azure Event Hub/Service Bus.
Production implementation experience for large enterprise applications using Java/J2EE will be preferred.
Experience in implementing Web services Security using WS-Security, SAML, OAUTH2, Kerberos and integrating with Identity providers, LDAP and ADFS. Experience working with credential vaults will be add-on.
Strong knowledge on design and integration patterns especially in applications involving Portals/SSO, legacy applications, B2B Applications, external partners using enterprise service bus.
Well versed with ensuring coding standards, DevOps CICD implementations, version management, branching strategy, security principles.
Ensure code quality and standards are followed. Experience in test automation is plus.
Up-to-date technical knowledge by attending educational workshops, reviewing publications

We at BitClass are looking for a Sr Product Manager to build the product management function at BitClass and be responsible for end to end product delivery.
We are looking for someone who has a few solid years of experience in product management across B2C companies.
Looking for people who are extremely good with thinking product specs, getting things live in quick time without compromising on the value. Looking for people with extremely strong logical reasoning, designing workflows.
This is as Entrepreneurial as a role can get at a startup and we are only looking for people who believe in what we are trying to do, are supremely vested in what we are building at BitClass and have a very very high sense of ownership.
What we offer in return is a chance to build something magical, generation defining, global product right from the very heart of Namma Bengaluru.
Can't wait to speak with you !

Job Description
We are looking for a ROR developer. If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you in the heart of Bengaluru / Kolkata or remote.
- Production experience in Ruby.
- A completed technical degree in Computer Science or any related fields.
- 3+ years of professional product development experience.
- Being comfortable with microservices architectures, API-based
- You are a pragmatic programmer who understands what is needed to get things done.
- Problem solving and collaborative mindset.
- Experience working with DevOps (Docker, Kubernetes, Terraform).
- Experience with AWS (RDS, DDB, Lambda, CW, EC2, SQS, SNS, Cognito, Kinesis).
- Experience with performance improvements (Caching Techniques, SQL Query Optimization, Performance monitoring and profiling.
- Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods and best practices.
- Takes end to end ownership of the development and operation of complete features.
**Responsibilities**
- Active management right from the initial stage till the end of the product life cycle to deliver high-quality products.
- Write, prioritize requirements, manage and facilitate the product development lifecycle from inception to release.
- Specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers.
- Lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development.
- Develop and implement a company-wide go-to-market plan, work with all the departments to execute.
- Analyze potential partner relationships for the product.
- Work with an engineering counterpart to define product release requirements.
- Discover products as per customer need with current marketing trends.
- Work with the marketing team to identify the requirements from the sales and create product requirement documents.
- Interact with clients and the technology team.
- Work with external third parties to assess partnerships and licensing opportunities.
**Skills**
- Must have Effective oral and written communication skills.
- Must have Excellent interpersonal skills and presentation skills.
- Must have Organizational skills and the ability to understand detailed information.
- Must have Knowledge of current marketing trends.
- Must have People management & leadership.
- Must be resourceful, innovative, self-motivated, and confident in high-stress situations
- Must have Product Management, Product Development understanding.
- Must have good analytical and troubleshooting skills with end-users / customers.
- Must have competitive intelligence.
Perks and Benefits
The company provides medical insurance and other benefits.
As DevOps Engineer Consultant you will be responsible for Continuous Integration, Continuous Development,
Continuous Delivery with a strong understanding of Business-Driven software integration and delivery approach, you will
be reporting into the Technical Lead.
Responsibilities & Duties
• Ideate and create CI and CD process and documentation for same.
• Ideate and create and Code Maintenance using Visual SVN/Jenkins.
• Design and implement new learning tools or knowledge
Job requirements:
• Should be able to research, design Code Maintenance Process from scratch.
• Should be able to research, design Continuous Integration Process from scratch.
• Should be able to research, design Continuous Development Process from scratch.
• Should be able to research, design Continuous Delivery Process from scratch.
• Should be worked on Install Shield for creating Instable.
• In-depth understanding of principles and best practices of Software Configuration Management (SCM) in Agile,
SCRUM and Waterfall methodologies.
• Experienced in Windows, Linux environment. Good knowledge and understanding of database and application
servers’ administration in a global production environment.
• Should have good understand and Knowledge on Windows and Linux Server Deployment
• Should have good understand and Knowledge on application hosting on Windows IIS
• Experienced in Visual SVN, Gitlab CI and Jenkins for CI and for End-to-End automation for all build and CD.
Mostly with product developed using Dot net technology.
• Experienced in working with version control systems like GIT and used Source code management client tools like
Git Bash, GitHub, Git Lab.
• Experience in using MAVEN/ANT/Bamboo as build tools for the building of deployable artifacts.
• Knowledge of using Routed Protocols: FTP, SFTP, SSH, HTTP, HTTPS and Connect directly.
• Experienced in deploying Database Changes to Oracle, db2, MSSQL and MYSQL databases.
• Having work experience in support of multi-platform like Windows, UNIX, Linux, Ubuntu.
• Managed multiple environments for both production and non-production where primary objectives included
automation, build out, integration and cost control.
• Expertise in trouble shooting the problems generated while building, deploying and production support.
• Good understanding of creating and managing the various development and build platforms and deployment
strategies.
• Excellent Knowledge of Application Lifecycle Management, Change & Release Management and ITIL process
• Exposed to all aspects of software development life cycle (SDLC) such as Analysis, Planning, Developing, Testing,
implementing and Post-production analysis of the projects.
• Good interaction with developers, managers, and team members to coordinate job tasks and strong
commitment to work.
• Documented daily meetings, build reports, release notes and many other day-to-day documentation and status
reports.
• Excellent communicative, interpersonal, intuitive and analytic and leadership skills with teamwork work
efficiently in both independent and teamwork environments.
• Enjoy working on all types of planned and unplanned issues/tasks.
• Implementing gitlab CI, gitlab, docker, maven ect.
• Should have knowledge on docker container which can be utilised in deployment process..
• Good Interpersonal Skills, team-working attitude, takes initiatives and very proactive in solving problems and
providing best solutions.
• Integrating various Version control tools, build tools, deployment methodologies (scripting) into Jenkins or (any
other tool), create an end to end orchestration build cycles.
• Troubleshoot build issues, performance and generating metrics on master's performance along with jobs usage.
• Design develop build and packaging tools for continuous integration build and reporting. Automate the build
and release cycles.
• Coordinate all build and release activities, ensure release processes is well documented, source control
repositories including branching and tagging.
• Maintain product release process, including generating and delivering release packages, generate various
metrics for tracking issues against releases and the means of tracking compatibility among products.
• Maintained and managed cloud & test environments and automation for QA, Product Management and Product
Support

Description
What You'll Be Doing:
- Participate in internal reviews and understand requirements clearly.
- Suggest ideas for design and implementation – design reviews.
- Implement VR/AR functionality as per finalized design
- Translate design specification into functional VR application
- Design, build, and maintain efficient, reusable, and reliable code, where feasible
- Have ownership of quality of output – deliverable, in terms of performance, and responsiveness of application
- Troubleshoot and solve problems as and when they arise.
- Maintain code in repositories as per organization policy
Requirements
Must Have
- Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management
- C#
- Familiarity with level design and planning
- Should be well versed in designing the Unity UI scripting
- Inverse Kinematics & Forward Kinematics & Unity Animation experience is must
- Must have experience in Published 3D Games.
- Experience in Online Real Time Multiplayer would be an added advantage
- Preferably 3D Maths & Physics skillset
- Experience on multiple tools Vuforia, Unreal, Sumerian etc., would be a plus point.
Job Type: Full-time

