Customer Support

Position Responsibilities :

Deltek is seeking a passionate Quality Assurance Engineer dedicated to software quality. This role goes beyond traditional testing stereotypes, requiring the ability to identify defects across all application layers and envision comprehensive test case structures for product features and enhancements.

The ideal candidate will thrive in the complexities of an Agile, Sprint environment with globally distributed teams.

If you are persistent when faced with complex challenges, versatile in tackling diverse testing activities across various technologies, and have a strong aptitude for learning and designing imaginative test cases and scenarios, we invite you to join our team.

Responsibilities:

• Conduct manual testing for features and updates in web and mobile applications.
• Develop and execute test cases for moderate to complex features to enhance quality.
• Conduct defect analysis to identify root causes, trends, & patterns in software issues.
• Analyze fleet data to pinpoint future investment opportunities.
• Collaborate with testers, developers & others, to resolve product and technical issues.
• Oversee multiple tasks and projects simultaneously with minimal supervision.

Qualifications :

Qualifications:

• Bachelor’s degree in computer science, Information technology, Engineering, or professional degree in accounting.
• Relevant certifications in software testing, such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester), are advantageous.

Experience:

• 4+ Years of experience in a manual testing role.
• Proven experience in ERP Systems (Project Accounting, Financial Accounting, Payroll, Inventory, Purchasing, or Time and Expense).

Technical Qualifications:

• In-depth knowledge of QA methodologies, tools, and processes.
• Experience with Agile software development practices.
• Experience with performance and/or security testing is advantageous.
• Experience testing web or mobile applications across various browsers, versions, and operating systems.
• Familiarity with automated tools such as Selenium, QTP or other automation tools.
• Basic understanding of SQL and ability to write queries for data validation.
• Familiarity with tools like Postman for API testing.
• Basic understanding of version control systems like Git.
• Proficiency in estimating, scheduling, and task distribution.
• Capable of using creative and analytical approaches, leveraging data-driven decision-making to enhance the customer experience

Soft Skills:

• Excellent communication and collaboration skills.
• Strong interpersonal skills for working in a team-oriented environment.
• Ability to manage multiple tasks/projects concurrently.
• Exceptional problem-solving skills and keen attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive and self-motivated with a strong desire for continuous learning and improvement.

Description :

• Good understanding of SharePoint Designer, IIS and web config files
• Experience with TFS/GitHub and PowerShell
• SharePoint Central Administration
• Experience with 3rd party controls/add-ons
• Extensive SharePoint development experience utilizing Visual Studio
• Exhibits excellent verbal and written communication skills.
• Work with stakeholders to understand the project requirement.
• Converts functional specifications of business requirements into programming specifications.
• Designs, codes, documents and implements high quality SharePoint / .Net solutions.
• Provides timely technical support and problem resolution for customer inquiries.
• Provides comprehensive and accurate work estimates.

Must Have Skills : 

• Experienced developing SharePoint Solutions leveraging SharePoint Framework, JavaScript, JQuery, Bootstrap, AngularJS, React, HTML, CSS, XSL, and XML, REST, C#, and .NET
• SharePoint Web Part, Site / App Page, Master Page, Business Connectivity Services development
• Extensive experience in SharePoint Workflow development and Nintex Workflow and Forms development or other like workflow products experience
• Experience with customizing master pages and site definition page layouts
• Experience w/ Migration tools e.g. Metalogix, ShareGate, AvePoint
• Understanding of industry standard development methods (e.g. RUP, SCRUM)
• Understanding of ITIL Framework.
• Experience with CSS, Branding implementation

Nice to have skills : 

• Experienced developing SharePoint Solutions leveraging SharePoint Framework, JavaScript, JQuery, Bootstrap, AngularJS, React, HTML, CSS, XSL, and XML, REST, C#, and .NET
• SharePoint Web Part, Site / App Page, Master Page, Business Connectivity Services development
• Extensive experience in SharePoint Workflow development and Nintex Workflow and Forms development Or other like workflow products experience
• Experience with customizing master pages and site definition page layouts
• Experience w/ Migration tools e.g. Metalogix, ShareGate, AvePoint
• Understanding of industry standard development methods (e.g. RUP, SCRUM)
• Understanding of ITIL Framework.
• Experience with CSS, Branding implementation
• Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment.

• Strong understanding of ServiceNow platform architecture,applications and modules
• Experience with integrations between ServiceNow and other
  tools/systems
• Proficient in all phases of the Application Development
  lifecycle with experience in an agile environment
• Excellent verbal and written communication skills, with
  experience interacting with clients at multiple levels
• ServiceNow certifications are preferred
• Experience with Knowledge Base platforms, ideally
  ServiceNow Knowledge Management application is a plus

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

R360 powers a data-driven customer engagement ecosystem that enables the worlds leading organisations to earn customer loyalty every day.

For over 10 years, R360s loyalty and reward platforms have driven ambitious loyalty programs for some of the worlds biggest brands including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.

Currently we are looking for a SeniorUI Developer

What you ll do:

1. Develop complete UI and integrate the same with backend APIs
2. Work as full stack developer with prime focus on UI
3. Work end to end from design and development
4. Code & design review
5. Troubleshoot critical issues and guide team as well

What well need:

Mandatory skills

1. 3 - 4years of hands-on experience in Angular technologies
2. Overall 6 to 9yrs of overall UI experience
3. Hands on experience in implementing micro front end architecture
4. Strong knowledge in building highly responsive web & mobile applications
5. Strong Data structures & algorithm skill
6. Strong communication

Technical Skills

1. Front end technologies – Angular, Java Script, jQuery
2. Backend technologies – Java, REST
3. Mark-up Languages – HTML, CSS3, Bootstrap
4. Database – SQL & NoSQL
5. Modelling – UML & ERD

Bonus point if: Candidate from product company would be preferred