Cutshort logo
Master-O logo
Customer Success Manager (Only Male Candidates)
Customer Success Manager (Only Male Candidates)
Master-O's logo

Customer Success Manager (Only Male Candidates)

utkarsh baunthiyal's profile picture
Posted by utkarsh baunthiyal
7 - 12 yrs
₹18L - ₹23L / yr
Gurugram
Skills
SaaS
Enterprise
Customer Success
NPS
Customer Retention
Onboarding
Implementation
B2B

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.


Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.


Key Responsibilities

Customer Success & Key Account Management

  • Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
  • Drive onboarding, adoption, engagement, and value realization of the Master-O platform
  • Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
  • Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
  • Track success metrics such as usage, renewals, and expansions


Business Development & Account Expansion

  • Identify upsell and cross-sell opportunities within existing accounts
  • Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
  • Support new business conversations through demos wherever required
  • Drive expansion into new teams, geographies, or use cases within existing enterprise clients


Stakeholder & Internal Collaboration

  • Work closely with Product & Design, Tech and CS teams to ensure seamless execution
  • Translate client business objectives into platform use cases and success roadmaps
  • Support case studies, testimonials, and references from satisfied customers


Required Skills & Experience

  • 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
  • Prior experience in B2B SaaS companies, handling enterprise-level clients
  • Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
  • Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
  • Experience in fast-paced startup environments preferred
  • Excellent communication, presentation, and stakeholder management skills
  • Strong business acumen with the ability to connect product value to business outcomes


What You’ll Get

  • Opportunity to work with both: Pan-India and Global enterprise brands
  • High ownership role with direct impact on customer outcomes and revenue growth
  • Exposure to cutting-edge AI-driven learning and sales enablement technology
  • Fast-paced environment with room to grow into a leadership role
  • Competitive compensation aligned with experience
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Master-O

Founded :
2016
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

At Master-O®, our mission statement is to "Elevate Customer Interactions."

 

Our frontline readiness platform ensures reps are continuously upskilled while having the right tools to engage, assist & convince customers in the flow of the conversation. This assistance through sales enablement builds your brand’s and your rep’s credibility for the customer, thereby increasing sales conversions & boosting the rep’s confidence.

 

Master-O® has powered several sales transformation & frontline readiness initiatives for commercial leaders across industries. Through bite-sized & interactive gamified microlearning called Microskills, Master-O® equips sales managers with actionable insights to coach, engage, and upskill their frontline teams.

 

Powered by an AI-enabled sales coaching tool, sales leaders can reimagine their sales coaching, capability development & enablement approach and realign it with performance metrics.

 

With Master-O’s user-friendly authoring tool, training & marketing content can be repackaged 70% faster than traditional tools while making it more engaging and repetitive to use. The platform integrates effortlessly with existing LMS, CRM, ERP or HRMS platforms, streamlining deployment and adoption while enhancing digital readiness in your organization.

 

Trusted by over 400,000 frontline reps across industries like Automotive, Banks & Insurance, Pharma, FMCG, Retail and more, Master-O® empowers organizations to build an engaged & capable frontline workforce.

 

The result is an improved and differentiated customer interaction, higher sales conversions and sustainable business growth, all driven by a confident, engaged and well-prepared frontline team.

Read more

Tech stack

skill iconReact.js
skill iconFlutter
MySQL
skill iconAmazon Web Services (AWS)

Candid answers by the company

What is the location preference of jobs?

Gurugram

Company social profiles

bloglinkedin

Similar jobs

Euphoric Thought Technologies
Bengaluru (Bangalore)
6 - 12 yrs
₹16L - ₹30L / yr
Hibernate (Java)
skill iconSpring Boot
MVC Framework
Spring MVC

Job Responsibility ::

  • Proficiency in Java, with a good understanding of its ecosystems
  • Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
  • Familiarity with different design and architectural patterns
  • Skill for writing reusable Java libraries 
  • Knowhow of Java concurrency patterns
  • Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
  • Experience in working with popular web application frameworks like Play and Spark
  • Relevant Knowledge of Java GUI frameworks like Swing, SWT, AWT according to project requirements
  • Ability to write clean, readable Java code
  • Basic knowhow of class loading mechanism in Java
  • Experience in handling external and embedded databases
  • Understanding basic design principles behind a scalable application
  • Skilled at creating database schemas that characterize and support business processes
  • Basic knowledge of JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
  • Implementing automated testing platforms and unit tests 
  • In-depth knowledge of code versioning tools, for instance, Git
  • Understanding of building tools like Ant, Maven, Gradle, etc
  • Expertise in continuous integration

Other required skills of java developer include the basic knowledge of:

  • Java Server pages (JSP) and servlets
  • Web frameworks like Struts and Spring
  • Service-oriented architecture 
  • Web Technologies like HTML, JavaScript, CSS
Read more
ToppersNotes
at ToppersNotes
1 video
2 recruiters
Deepti Kashyap
Posted by Deepti Kashyap
Jaipur
0 - 1 yrs
₹1.9L - ₹2.5L / yr
Adobe Premiere Pro
Adobe After Effects
skill iconAdobe Illustrator
Adobe Photoshop


Job Title: Video Editor (Fresher) / Junior Video Editor

Location: Jaipur, Rajasthan Onsite

Experience: Fresher / 0–1 year

Employment Type: Full-time


Job Summary

We are looking for a creative and motivated Fresher Video Editor to join our team. The candidate will edit engaging video content for social media, marketing, and digital platforms while learning industry best practices under guidance.


Key Responsibilities

  • Edit raw footage into high-quality videos
  • Create short-form content (Reels, Shorts, Stories)
  • Add basic effects, transitions, music, and subtitles
  • Maintain brand consistency in all videos
  • Organize and manage project files
  • Implement feedback and revisions on time


Required Skills & Qualifications

  • Basic knowledge of video editing software (Adobe Premiere Pro, Final Cut Pro, CapCut, DaVinci Resolve)
  • Understanding of video formats and resolutions
  • Creative storytelling mindset
  • Willingness to learn and improve skills
  • Ability to meet deadlines


Preferred (Good to Have)

  • Basic knowledge of After Effects or motion graphics
  • Familiarity with YouTube & Instagram content styles
  • College projects, internships, or sample edits



Read more
Kolkata
2 - 4 yrs
₹2L - ₹3L / yr
Search Engine Optimization (SEO)
SEO management
On-page Optimization
Landing page optimization
  • Lead and manage the SEO team to deliver results aligned with client goals.
  • Communicate with international clients to understand project requirements and provide tailored SEO solutions.
  • Conduct in-depth online research to identify potential clients and collect contact data for outreach.
  • Develop and implement robust on-page and off-page SEO strategies. Optimize content, websites, and landing pages for search engine visibility and performance.
  • Continuously discover and optimize for high-performing keywords. Build and maintain high-quality, natural backlinks to improve search rankings and domain authority.
  • Analyze competitor websites and digital strategies to identify SEO growth opportunities.
  • Coordinate with the graphics, content, and SEO teams to ensure seamless campaign execution.
  • Plan and manage a monthly content calendar for articles and blog posts to support organic growth.
  • Monitor and evaluate search engine performance and deliver actionable insights.
  • Collaborate with web developers and the broader marketing team to implement SEO best practices.
Read more
eAirweb Technologies
Remote, Morbi, Wankaner
1 - 3 yrs
₹2.5L - ₹4.5L / yr
Marketing
Sales
Lead Generation
Proposal writing
Business Development
+6 more

eAirweb Technologies is hiring a skilled and motivated Business Development Executive (BDE) to help us grow our custom service-based software development business. We specialize in delivering tailored web and mobile applications to clients globally. This is a remote-first position, with occasional in-person meetings at our office if required.

🛠️ Key Responsibilities

  • Generate qualified leads through platforms like Upwork, Freelancer, LinkedIn, and outbound outreach
  • Understand client needs and offer suitable service-based solutions
  • Prepare and present proposals, project scope, and pricing with assistance from the technical team
  • Manage the complete sales lifecycle from initial contact to deal closure
  • Maintain strong client relationships and identify repeat business opportunities
  • Coordinate with internal teams for smooth project handovers
  • Track leads, conversations, and performance metrics using CRM tools

Required Skills & Qualifications

  • 1–5 years of experience in business development, IT sales, or client handling (preferably in custom software services)
  • Familiarity with platforms like Upwork, Freelancer, LinkedIn, etc.
  • Good understanding of project-based software services and development workflows
  • Excellent verbal and written communication skills in English
  • Strong negotiation, presentation, and relationship-building skills

🌟 Preferred Skills

  • Experience with international clients (US, UK, Middle East)
  • Familiarity with CRMs like HubSpot, Zoho, or Pipedrive
  • Basic knowledge of technologies like Laravel, VueJS, or Flutter (non-technical level)
  • Understanding of SDLC and project estimation processes

💼 What We Offer

  • Remote-first work model with flexibility (office visits only as needed)
  • Competitive salary + performance-based incentives
  • Exposure to diverse international projects and industries
  • Career growth opportunities within a fast-growing IT service company
  • Friendly, collaborative, and results-driven team culture


Read more
Interior Designing
Interior Designing
Agency job
via Aavyan Talent Sphere by Khushi Jindal
Mumbai
6 - 8 yrs
₹6L - ₹7.2L / yr
Interior design

Job Title: Senior Interior Designer

Location: Marol Andheri Ho Office

Job Type: Full-Time

Experience Required: 6+ years

Industry: Interior Design / Architecture / Real Estate / Construction Job


Summary: We are seeking a creative and experienced Senior Interior Designer to lead and manage interior design projects from concept through execution. The ideal candidate will possess strong design sensibility, excellent client communication skills, and a deep understanding of space planning, materials, and current design trends.


Key Responsibilities:

 Lead the concept development, design presentations, and execution of interior projects.

 Prepare detailed design layouts, drawings, mood boards, and 3D visualizations.

 Coordinate with clients, vendors, consultants, and project teams.

 Oversee site supervision and ensure design integrity during execution.

 Select and specify materials, furnishings, lighting, and color palettes.  Manage budgeting, timelines, and project deliverables.

 Mentor and guide junior designers and draftsmen.

 Ensure compliance with local codes and standards.

 Regularly present and pitch ideas to clients and stakeholders.


Required Skills & Qualifications:

 Bachelor’s or Master’s degree in Interior Design / Architecture.

 Minimum 6 years of proven interior design experience in residential, commercial, or hospitality sectors.

 Proficient in design tools such as AutoCAD, SketchUp, 3Ds Max, V-Ray, Photoshop, Revit, or similar.

 Strong knowledge of materials, finishes, and construction techniques.  Excellent communication, leadership, and project management skills.  Creative thinking with attention to detail and problem-solving ability.

Read more
Leading brand in a commercial vehicle segment in India
Leading brand in a commercial vehicle segment in India
Agency job
Hyderabad
3 - 9 yrs
₹10L - ₹13L / yr
Sales
Field Sales

Responsibilities:

  • Order Generation / Sales in their respective territory and Collection of Outstandings with STUs
  • Attending to customer's urgent requirements & Resolving customer complaints
  • To ensure segment wise secondary sales growth and maintain dicipline of SPARK reviews across all distributors
  • Growth of retail sales revenue by ensuring target achievement for the Area
  • Growth of workshop sales revenue by ensuring target achievement for the Area
  • Growth of STU sales revenue by ensuring target achievement for the Area
  • Ensure SPARK Review Adherence
  • Execute activities towards workshop revenue growth and accomplish process adherence
  • Growth of Workshop Paid Revenue
  • Establish Parts Maturity Index across assigned workshops
  • Planning and assisting Workshop Branches in Southern Kerala to establish MSL in co-ordination with Service (incl New Models)
  • STU Sales
  • Follow up for GRNs & price amendments from STU & Project sectors, Bill preparation, payment follow up and collection, depositing of payments, Money Receipt preparation on time and thereby ensuring outstanding below the committed DSO level
  • Purchase Requests generation, RC prices collection, price tabulation, offers submission, order generation etc from STU & project sectors
  • MRP updation, Materials follow up, Leyparts Business development through new model parts/kits/aggregates, dissemination of information on Part no. changes & other data, answering all the enquires and coordination among all the depots and branches/Chief OIffice/Central stores in STU & Project sectors
  • Update on STU Tenders and loss of sales analysis

MIS & Reports:

  • Monthly branch reviews
  • AOR & VOR reductions review
  • TOC recommendation review with attached dealer outlets and ASCs
  • Sales tracker, Stock tracker and dealer profititability review
  • MIS of monthly outlook numbers, Sales Coordination activities

Feet on Street Management (DWE):

  • Follow up on DWEs along with Service MICs for fleet customers
  • BS3 Engine Sale improvements
  • Focus on sale improvements in DEF and BSVI filters
  • Resolving issues & queries through whatsapp & phone call of all DWEs.


Read more
P99soft
Lovedeep Singh
Posted by Lovedeep Singh
Hyderabad
4 - 6 yrs
₹10L - ₹15L / yr
MERN Stack
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
+2 more

Job : Full Stack Developer

Location:Hyderabad

Mode:Hybrid

Experience : 4 +

Skills: React Js, Node Js, Javascript, AWS

We are seeking a talented Full Stack Developer to join our dynamic team. The ideal candidate should

have a strong background in Node.js, React.js, AWS, and proficient skills in JavaScript. As a Full

Stack Developer, you will be responsible for designing, developing, and maintaining web applications

throughout the entire software development lifecycle. Your expertise will contribute to the creation of

innovative solutions that enhance user experience and drive business growth.

Responsibilities:

● Collaborate with cross-functional teams to define, design, and ship new features.

● Develop server-side logic using Node.js, ensuring high performance and responsiveness to

requests from front-end components.

● Build reusable and efficient front-end components using React.js.

● Implement and maintain API integrations with third-party services.

● Optimize applications for maximum speed and scalability.

● Collaborate with other team members and stakeholders to troubleshoot, debug, and optimize

application performance.

● Stay up-to-date with emerging technologies and industry trends to ensure the best practices

are consistently applied.

● Implement security and data protection measures.

● Participate in code reviews and provide constructive feedback to team members.

● Deploy applications on AWS and manage cloud infrastructure.

Description:

● 5+ years of overall experience with 3 years of exp in React.js,Node.js

● Bachelor's degree in Computer Science, Engineering, or a related field.

● Proven experience as a Full Stack Developer or similar role.

● Strong proficiency in JavaScript and its modern frameworks (Node.js, React.js).

● Experience with AWS services and cloud infrastructure.

● Familiarity with front-end technologies such as HTML, CSS, and JavaScript

frameworks/libraries.

● Recommended Experience: Proficiency in Node.js, Typescript, React, and MongoDB.

● Knowledge of database systems (SQL, NoSQL)

● Experience with user interface design.

● Knowledge of performance testing frameworks including Mocha and Jest.

● Experience with browser-based debugging and performance testing

● Excellent problem-solving and communication skills.

● Ability to work both independently and collaboratively in a team environment.

How to Apply:

If you have a passion for backend development, possess the required experience, and are excited

about contributing to innovative projects, we invite you to apply. Please submit your resume, cover

letter, and any relevant portfolio or project samples to Anusha Kalidindi

P99soft is an equal opportunity employer, dedicated to fostering diversity and creating an inclusive

workplace for all employees.

Read more
Siam Computing
at Siam Computing
1 video
2 recruiters
Rama - Siam Computing
Posted by Rama - Siam Computing
Chennai
3 - 7 yrs
₹2L - ₹6L / yr
Angular
Cake PHP
JQuery
skill iconJavascript
MySQL
+1 more
Responsibilities: Write “clean”, well designed code Produce detailed specifications Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality Contribute in all phases of the development life cycle Follow industry best practices Develop and deploy new features via git Requirements: Proven software development experience in PHP Understanding of MVC Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX Angular etc Good knowledge of relational databases, version control tools and of developing web services Experience in common third-party APIs (Google, Facebook, Payment Gateways etc) Passion for best design and coding practices and a desire to develop new bold ideas Job Description: • Understanding client requirements & functional specifications • Developing and maintaining dynamic websites and web applications • Ensuring foolproof performance of the deliverable • Coordinating with co-developers and other related departments • Sending regular updates about project status
Read more
Cleanliness & Hygiene Intelligence company. SCL1
Cleanliness & Hygiene Intelligence company. SCL1
Agency job
via Multi Recruit by Sapna Deb
Bengaluru (Bangalore)
2 - 5 yrs
₹15L - ₹18L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
Model-View-View-Model (MVVM)
RxJava
+1 more
  • Develop new mobile applications for enterprise as well as for end consumers
  • Translate User Stories into UI Design and Wireframe for Mobile Apps (Android and IOS)
  • Translate UI/UX designs into high-quality code
  • Architect and develop mobile applications from the scratch
  • Design, build and maintain high performance, reusable, and reliable codebase
  • Work with the Tech Lead and engineers to develop innovative solutions that meet market needs


Requirements:

  • 2-5 years of experience in building Android apps and has published one or more Android apps in the Google Play Store Fluent in Flutter, Kotlin, and Android Studio
  • Competent in producing scalable and high-quality code through automated functional and unit tests for Android applications
  • Deep understanding of standard Android design patterns and RESTful API design
  • Deep understanding of Google's design principles and interface guidelines
  • Knowledge of Continuous Integration and Delivery systems (i.e. Jenkins) and setups Experience in Git
  • Familiar with Agile practices such as Extreme Programming, Scrum, or Kanban
  • Experience in Developing Offline First Mobile App

 

Read more
Azine Technologies
at Azine Technologies
3 recruiters
Divya Gohil
Posted by Divya Gohil
Ahmedabad
3 - 7 yrs
₹2L - ₹5L / yr
Wordpress
Content Management System (CMS)
skill iconHTML/CSS
skill iconSASS
skill iconBootstrap
+13 more
Job Summary
Design themes using HTML, CSS/SASS, Bootstrap, and WordPress.
Maintain existing WordPress client sites.
QA sites during staging and after deployment.
Create clean, DRY, and reusable code.
Keep yourself and the team up to date with JIRA kanban flow work boards.
Work with Lead and junior developers as a team from start to finish.
Responsibilities and Duties
Fluency with WordPress, PHP, MySQL, HTML5, CSS/SASS, and Frameworks with Responsive design.
PHP frameworks knowledge and MVC understanding
Skilled working with vanilla JavaScript, jQuery, and other JavaScript libraries (Angular or React)
Knowledge of version control (GIT).
Attend meetings with in-house account managers and project leads to discuss technical requirements, timeframes, mockups/wireframes and scope of work.
Working both independently and with other developers.
Ability to work on multiple projects at the same time.
Adhering to best practices, comments in code, and documentation.
2+ year of experience with WordPress and PHP.
Willingness to learn Advance WP CMS and Liquid templating for custom theme development.
Experience building custom themes, plugins, and widgets.
Experience working with third-party APIs - SOAP, REST and other (Facebook and Twitter).
Required Experience and Qualifications
Key Skills
Strong knowledge of web performance optimization, caching. Experience working with WP Engine Server Environment. Benefits Additional Notes We are offering amazing career growth opportunities, great compensation, and benefits. This begins with: - weekly lunches, alternate weekends-off, annual medical checkups, social engagement, financial assistance and more.
Required Experience and Qualifications
3 to 4 Years of working experience in WordPress is required.
Benefits
Perks, Benefits & Culture:
We are offering amazing career growth opportunities, great compensation, and benefits. This begins with -
- weekly lunches
- alternate weekends-off
- Half-day working Saturdays
- annual medical checkups
- Social engagement
- financial assistance
- Diwali Bonuses
- and more...
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos