Customer Success Manager

Must Have Skills:

• Overall 10+ years of experience in application development using Golang.
• Experience in designing and developing REST based services / Microservice development.
• Ability to design scalable, robust, and error-tolerant systems.
• Understanding of software architecture and distributed systems.
• Proficient in writing efficient and optimized algorithms under time constraints.
• Skilled in developing solutions that balance performance, readability, and maintainability.
• Ability to effectively communicate coding decisions and rationale during problem-solving discussions.
• Hands-on experience with queuing mechanisms such as Kafka or RabbitMQ.
• Candidates should be adaptable and eager to quickly learn and integrate into the existing tech stack if they lack direct experience.
• Candidate should have good communication skills (written and verbal).
• Experience with delivering projects in an agile environment using SCRUM methodologies.

Good to have:

• Experience to AWS, CI/CD, DevOps.
• Experience using container management tools such as Kubernetes, Docker and Rancher.
• Any one of these data store Cassandra, Postgres, Couchbase, or other NoSQL servers.

Key Skills:

• Hands-on experience with AWS services such as EC2, S3, Lambda, API Gateway, RDS, or DynamoDB ☁️

• Basic understanding of AI/ML concepts and experience with Python-based ML libraries (NumPy, Pandas, Scikit-learn, etc.) 🤖

• Experience in Python / Node.js / Java for backend development 💻

• Understanding of REST APIs and microservices architecture

• Familiarity with Git, CI/CD pipelines, and DevOps fundamentals

• Knowledge of Docker / containerization (preferred) 🐳

• Basic understanding of cloud security, IAM roles, and policies 🔐

• Experience in using AI tools (e.g., ChatGPT, GitHub Copilot, or similar tools) for development, debugging, documentation, and productivity in day-to-day tasks ⚡

Roles & Responsibilities:

• Develop and maintain cloud-based applications on AWS ☁️

• Build and integrate APIs and backend services

• Assist in deploying, monitoring, and managing applications on AWS infrastructure

• Work with the team to integrate AI/ML models or AI-powered services into applications 🤖

• Utilize AI tools for coding assistance, debugging, automation, and improving development efficiency

• Optimize applications for performance, scalability, and reliability

• Collaborate with cross-functional teams for design, development, and deployment

• Troubleshoot and resolve cloud or application-related issues

AWS Certification is mandatory

Education Qualification:

B.Tech/M.Tech from CSE/IT/AI/ML/ECE

Job Title: Digital Marketing Executive

Job Type: Full Time

Location: Indore

Summary/Objective:

We seek an experienced and results-driven Digital marketing Executive to join our dynamic marketing team. The ideal candidate will be responsible for implementing effective digital marketing strategies to optimize our online presence.

Responsibilities:

•     SEO: Implement and manage search engine optimization (SEO) strategies to improve search rankings and drive traffic to our website.

•     Social Media Marketing (SMM): Develop and execute social media strategies across platforms such as Facebook, Instagram, Twitter, and LinkedIn.

•     Pay-Per-Click (PPC) Campaigns: Create and manage PPC campaigns to generate leads and increase brand visibility.

•     Facebook and Instagram Setup: Manage the setup and maintenance of our Facebook and Instagram shopping features.

•     Shopping Engine Product Feed: Oversee the submission of product feeds to various shopping engines and ensure they are optimized for maximum visibility and conversion.

•     Data Analysis & Reporting: Utilize Excel for data analysis and creating detailed marketing reports to track performance and inform strategy.

•     Social Media Post Scheduling: Utilize social media post scheduling tools to plan and publish content efficiently.

•     Email Marketing: Implement email marketing campaigns using various tools to engage with customers and prospects.

Qualifications/Requirements:

Education:

•    Bachelor's degree in Marketing, Digital Media, or a related field

Experience:

•   Proven experience in digital marketing.

• Strong understanding of SEO, SMM, and PPC.

• Proficient in Microsoft Excel for report creation and data analysis.

• Familiarity with social media calendar planning and posting schedule.

• Experience with email marketing tools and strategies.

• Experience in e-commerce marketing.

• Certifications in Google Analytics, Google Ads, or similar platforms.

Skills:

•     Creative thinking with a focus on innovation and problem-solving.

•     Excellent communication and analytical skills.

Responsibility -Business Development Executive (Telesales)

Connect with students and working professionals and give complete course details.

Provide comprehensive counselling to the students and working professionals.

Convert counselling into enrolment.

Lead generation through calling.

Be a mentor and a guide to potential learners who can look up to you for career advice.

Experience:-6 month- 3 yrs

Job Timing: 10 to to 07:00 Monday to Saturday

Address: - Churchgate, Mumbai.

Job Type: Full-time

As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.

Detailed Responsibilities:

• Independently craft compelling narratives with top-tier quality across all media platforms.
• Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
• Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
• Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
• Provide supervision for other writers when needed, sharing knowledge and expertise.
• Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
• Collaborate on developing and maintaining brand voice and messaging consistency.
• Seamlessly integrate written content with design elements for cohesive solutions.

Supervisory Responsibilities:

• Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.

Required Qualifications:

• Proficient in conceptualizing ideas and communicating effectively within a creative team.
• Strong organizational skills, including effective time management.
• Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
• Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
• Ability to thrive under pressure.
• Proficient in presentation development and delivery to senior executives.
• The ability to write impromptu topicals for brands is a plus.

Languages:

Proficiency in English.

Proficiency in other regional languages is a plus.

Experience:

• 2-3 years of hands-on copywriting experience.
• Proven experience in Advertising agencies & brands.
• Essential experience in utilizing various writing tools and platforms.

Education:

• Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.

Preferred Qualifications:

• Proficiency in content creation/ writing tools.
• Showcase your exceptional portfolio demonstrating industry expertise in the advertising world