Customer Success Manager

Design, implement, and improve the analytics platform

Implement and simplify self-service data query and analysis capabilities of the BI platform

Develop and improve the current BI architecture, emphasizing data security, data quality

and timeliness, scalability, and extensibility

Deploy and use various big data technologies and run pilots to design low latency

data architectures at scale

Collaborate with business analysts, data scientists, product managers, software development engineers,

and other BI teams to develop, implement, and validate KPIs, statistical analyses, data profiling, prediction,

forecasting, clustering, and machine learning algorithms

Educational

At Ganit we are building an elite team, ergo we are seeking candidates who possess the

following backgrounds:

7+ years relevant experience

Expert level skills writing and optimizing complex SQL

Knowledge of data warehousing concepts

Experience in data mining, profiling, and analysis

Experience with complex data modelling, ETL design, and using large databases

in a business environment

Proficiency with Linux command line and systems administration

Experience with languages like Python/Java/Scala

Experience with Big Data technologies such as Hive/Spark

Proven ability to develop unconventional solutions, sees opportunities to

innovate and leads the way

Good experience of working in cloud platforms like AWS, GCP & Azure. Having worked on

projects involving creation of data lake or data warehouse

Excellent verbal and written communication.

Proven interpersonal skills and ability to convey key insights from complex analyses in

summarized business terms. Ability to effectively communicate with multiple teams

Good to have

AWS/GCP/Azure Data Engineer Certification

Responsibilities:

● Develop and curate engaging, brand-centric content for social media

platforms, ensuring a consistent and compelling brand voice.

● Craft internal communications that reinforce our brand's identity, mission,

and values, fostering a strong and united company culture.

● Offer creative input for marketing campaigns, helping to differentiate our

brand and achieve campaign objectives.

● Stay up-to-date with market trends, competitor analysis, and industry

developments

● Craft compelling ad copy that captivates readers and turns them into our

brand advocates.

● Create savvy, relatable memes that will make people click the "Share"

button.

● Editing, proof-reading and summarizing copy to present and promote

messages to various audiences

Requirements:

● 2-5 years of copywriting experience.

● Excellent writing, editing, and proofreading abilities with impeccable

grammar

● A good understanding of marketing concepts and being able to

modify your copy to achieve set campaign goals.

● Aware of the most recent trends

● A quirky and creative mind that can turn the mundane into the

extraordinary.

● A strong portfolio that demonstrates your proficiency in creating social

media content and internal branding materials.

● A team player who is eager to collaborate closely with designers and

marketing specialists to develop a smooth brand experience.

● Attention to detail and a keen eye for visual aesthetics

MTX Group Inc. (MTX) is seeking motivated Professional Development Consultants to join our team. Professional Development Manager will serve as a personal coach, dedicated to fostering consultant’s success and growth within the organization.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. 

Responsibilities:

Workforce  Management :

• Manage the reporting team structure and oversee the daily activities of the reporting team, providing direction and guidance as needed
• Serve as a mentor to the team, actively engaging with them to ensure they maintain a high level of competence and operational excellence
• Identify and analyze potential risks related to the reporting team that may impact project success 

Talent Acquisition Support:

• Support talent acquisition efforts by participating in recruitment processes, conducting interviews, and providing input on hiring decisions to ensure alignment with team goals and objectives

Communication, Coordination and Collaboration:

• Communicate with team members and other stakeholders (VPs, Delivery Director, Project Teams, HR Team, etc), providing updates on projects, sharing important information, and ensuring everyone is on the same page
• Proactively keep HR updated about any key escalations, performance issues
• Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and partnerships

Performance Management Process:

• Coordinate the performance appraisal process, collect feedback ratings & recommendations from stakeholders, and ensure compliance with organizational policies
• Leading career progression and associated financial impact projection of the reporting team
• Closely monitor the overall performance efficiency of the reporting team and work on ensuring progression of the team and overall increase in productivity 
• Evaluate the performance of team members, provide feedback, and ensure proper documentation as per HR processes
• Implement performance management plans (PMP) for team members whose performance is below the expected level
• Resolve conflicts within the reporting team to maintain a positive team dynamic and work closely with HR.
• Identify high-potential employees and develop talent pipelines to ensure continuity of key roles within the reporting team

HR Processes and Compliance

• Ensure compliance with company policies, procedures, and legal requirements 
• Communicate HR policies and processes to the team members, ensuring understanding and adherence

Analytics and Reporting

• Analyze performance data to identify trends, patterns, and areas for improvement
• Use this information to publish dashboards/reports and make recommendations.
• Compile and analyze HR metrics, such as performance, turnover, retention, and engagement, to identify trends and areas for improvement for team members within the assigned region

Learning and Development:

• Conduct skill gap analysis and provide the learning team with insightful training needs to reach established performance target goals
• Leads development programs that align employee growth with organizational goals, enhancing career opportunities
• Facilitates connections to essential internal and external learning resources, supporting continuous professional development

Skills Required:

• 4-8 years of experience in the IT industry with a strong understanding of the software development life cycle/ functional role progression
• Strong understanding of various stakeholders and their roles in an IT consulting organization
• Strong leadership skills and the ability to effectively manage a team, providing direction, guidance and mentorship. 
• Knowledge of learning and development with the ability conduct skill gap analysis and identify training needs to help manage career progression
• Good general understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers
• Experience working across both startups and large organizations
• Strong experience with data analytics and presentation; experienced in interpreting performance data and statistics
• Competence in building and effectively managing interpersonal relationships at all levels of the company
• Should possess strong problem-solving skills to address challenges and make informed decisions
• Openness to change, embracing new technologies, and staying updated with industry trends
• Ability to explain complex processes and employee development milestones clearly
• Ability to think strategically and execute operationally

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• Optional Food Wallet (up to Rs. 2500 per month) 
• Offered as a tax saver component
• Part of the special allowance component in the CTC

• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, AWS & others

Job description

We are looking for A Sales executive with excellent communication and interpersonal skills to effectively interact and perform sales with customers (B2C) and perform day-to-day responsibilities, which include contacting potential tenants & Follow-up for leads received, responding to queries from customers with patience on all platforms. The executive must maintain a positive and professional attitude while handling the responsibilities.

Responsibilities:

·       Schedule appointments on behalf of potential tenants to visit properties.

·       Follow up with leads received from social media platforms, property rental portals, direct office walk-ins, etc.

·       Have a thorough understanding of our product offerings and pricing.

·       Utilize our sales methodology, schemes, and incentives effectively to close sales.

·       Collaborate closely with the leads team to ensure all leads are properly handled.

·       Maintain a track record of your progress by creating monthly reports that summarize key metrics.

Qualifications:

·       Experience of sales in a property management is a plus, e.g. house rentals, hospitality businesses.

·       Exposure to sales in the US and UK market is an added advantage.

·       Experience in B2C sales is preferred.

• Good telephone manner and positive attitude.
• Communicates and negotiates persuasively - capable of influencing others assertively, building rapport with customers.
• Should have high soft skills and be able to convert to leads to sales.

·       To have good knowledge of Microsoft Excel, email and web searches, along with the ability to quickly and effectively learn new software packages.

·       Any Graduate with experience of 2-3 years in relevant field is preferred.

·       Good understanding of CRM software, Property management tool.

About Company:

Spericle Group operates companies that specialize in student housing, property management services, construction and the hospitality services in Lincoln, UK for over 20 years. 

Salary:

180 - 220 INR per Hour

Timing: 1.30PM to 10.30PM

Job Type: Full-time

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Roles and Responsibilities for Android Developer(2-4yrs)

• Creating Android Apps using native technologies set Java, Kotlin, Android studio.
• Developing, releasing, and maintaining Android Applications and also coordinate and participate in the backend coding, API development, and testing.
• Ability to participate in the design process also, be able to understand user experience and work with design team accordingly.
• Good understanding of the latest Android features and libraries such as Retrofit, Volley, SQLite, RxJava.
• Good understanding of designing architecture such as MVC, MVP, MVVM.
• Familiarity with RESTful APIs, SDK integration, Firebase, and Analytics platforms.
• Good Knowledge in OO design, JAVA, Kotlin, RESTful APIs, JSON, Android SDK, Eclipse and Android Studio and also AWS.
• Knowledge of SQLite, Graph & Chart API and other Google APIs and UI & UX designing.
• Optimizing performance for the apps and keep up to date on the latest industry trends in the mobile technologies.
• Good grasp of algorithms, design patterns, memory management, and multithreaded programming.
• An experience with other technologies like iOS development, swift, react native, php, APi development, DB programming can be a big plus.
• Experience in dealing with Google play store communication, app rejection, iTunes Apple store.

Desired Candidate Profile

• Must have at least 3 years of experience in native android development.
• Must be graduate with computer science subjects or MCA.
• Must be good in both written and verbal English.
• Must have research skills, ability to troubleshoot and work on exceptions is top priority.

ROLES AND RESPONSIBILITIES

• Interface with leads via inbound and outbound calls with various source (in-house / Microsite) Converting leads into confirmed applications PAN India

•Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

• Responsible for student admission and achieve their targets

• Understand student needs / requirements and pitch a suitable program

• Counselling, Interacting with students and Parents.

• Support students one on one in their selection of course, application process and meeting application deadlines.

• Should be able to assist students in obtaining the necessary documentation needed for the application process.

• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.

• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.

CANDIDATE SPECIFICATIONS

• Ability to empathize with students and parents, thus able to build relationships through conversations

• Ability to handle end to end admission cycle

•Vendor management

• Strong inclination to work in a target driven sales environment.

• Proven expertise in converting leads into a sale

• Experience working with CRM

• Strong listening and presentation skills

• Minimum UG degree

• 1+ years of relevant experience

Responsibilities (KRA):

• Create Angular components with proper standards of the Angular.
• Create the applications with responsiveness and cross browser compatibility.
• Optimizing the performance on the browser by using the webpack custom confi
• Integrate with REST APIs built with modern authorization mechanisms such as JSON Web Token.
• Create test cases for each component by using any one of the testing library support provided in Angular.
• Ability to debug the Angular code in the browser to rectify the issues.
• Exposure to Progressive Web Apps (PWA) will be preferred.
• Exposure to latest technology trends and passion to grow is must
• Exposure to Insurance domain in past will be preferred

Required skills/Experience:

• Angular 6+, Redux, JavaScript
•  Node/NPM
• GIT
• JIRA 
• REST API, JSON
• Unit Test Cases - Jest/Enzyme/Mocha/Jasmine
• Visual Studio Code
• UI Library: Bootstrap / ng-zorro / Angular CDK Tomcat