Cutshort logo
iPresso Marketing Automation logo
Customer Success Manager
iPresso Marketing Automation's logo

Customer Success Manager

Narendra Bharani's profile picture
Posted by Narendra Bharani
1 - 7 yrs
₹1L - ₹5L / yr
Bengaluru (Bangalore)
Skills
Marketing automation
implementation
integration
Marketo
Hubspot
eloqua
Leadsquared
POSITION : Customer Success Associate DIVISION : Implementation & Support Team REPORTS TO : Head of Sales - Asia LOCATION: Bangalore Job Description - CSA (Bangalore) iPresso is looking for a self-motivated individual to join our successful team as a Customer Success Associate (CSA) in our Bangalore office. This individual will use skills as a product expert and a strategic relationship builder to grow and maintain current iPresso Customers. We are looking for driven individuals who exude confidence, exceptional communication skills with a proven track record of managing and growing customer accounts and relationships and have worked in a similar role within a SaaS support model. Required Skills & Experience: At least 3 - 4 years’ experience working in the digital marketing space in a customer facing, key account management type role or equivalent with a track record of service excellence. (B2B and SaaS support experience is a big plus). Ability to work with technical resources and to translate technical information for presentation to clients. Have prior experience managing software implementations for multiple clients Have experience delivering product training sessions via phone and web conference software Have used marketing software like iPresso Excellent writing, listening, and communication skills. Experience with Salesforce.com, Sugar CRM, Microsoft Dynamics, Marketing Automation software, email delivery and SEO is a big plus. Must be a highly organized, self-starter that can demonstrate creativity and resourcefulness. Strong individual contributor that requires little supervision. College degree or equivalent work experience. On a day to day basis as CSA you will: Manage multiple customer setup and marketing projects over the phone Help integrate iPresso with existing business and marketing processes Train customers on the iPresso tools Plan and launch marketing campaigns with customers Drive product adoption across the user base Skills: SaaS, Digital Marketing, Customer Success, Client Onboarding, Software Integration. What we offer: You’ll get a chance to foster your career at the leading review platform for Marketing Automation in Emerging Markets. A team that supports your personal development. A competitive, fun and strong value based work culture where you get freedom as long as you perform well. Greater Transparency Cool Looking Office Casual Dress Midtown Office Location Unlimited Coffee and Espresso - Beer coming soon! Opportunity to leave a major footprint in TrustedCompany’s history. Thanks! Narendra Bharani Head of Sales - Asia Office: +91-968 -626 -1728 Email: [email protected] Skype: narendra-bharani www.ipresso.com Read our BLOG: marketingautomagic.com
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About iPresso Marketing Automation

Founded
Type
Size
Stage

About

iPresso Marketing Automation Helps Marketers. Focus on strategy and ideas. iPresso does the rest.
Read more

Connect with the team

Profile picture
Narendra Bharani

Company social profiles

twitterfacebook

Similar jobs

Bandra Kurla complex, Mumbai
0 - 3 yrs
₹2.2L - ₹3.6L / yr
Communication Skills
Business Development
Sales
New business development

Department: Sales & Marketing    

 

Designation : Business Development Executive

 

Cadre : Team Member

 

Position Reports to : Team Leader

 

Job Type : Full time

 

Location : Mumbai, BKC.

 

Shift Timings and Working Days:

 

US Shift : 7pm to 3.30 am

Working Days : Monday to Friday – Prefer male candidate  

Additional Perk offer for Night Shift Travelling Allowance will be provided

 

 

General Shift : 9 am to 5:30pm

Working Days : Monday to Saturday – Prefer Female candidate

Additional Perk offer for Day Shift:  Afternoon Meal will be offered by the Organization .

Mumbai Based Candidates only


Job Description :

  

ABOUT FINESTAR :

Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries. 

Job Description :

As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.

 

· Making outbound calls to potential clients

· Take care of existing & New Clients

· Closing sales leads and assisting the client in entire process

· Meeting or exceeding monthly goals assigned by the Team Leader

· Working with the team and keep developing new market opportunities

· Perform any other jobs assign by management

Desired Candidate Profile :

· Excellent English communication and presentation skills, both verbal and written

· Competitive and enthusiastic personality with negotiation skills

· Excellent interpersonal and customer-facing skills

· Expertise in Microsoft Office

Other Requirements/Details :

·        Tech-savvy, proactive, and eager to learn attitude

·        The logical, solution-oriented mindset with good analytical ability

·        Bachelor’s degree in any stream

·        Fresher are welcome or 1-3 years of experience in Luxury domain is plus

·        CTC Offer : between 2.5 LPA to 3.5 LPA

·        Immediate joiner



Read more
Inorison
at Inorison
1 recruiter
Akshaye Badiger
Posted by Akshaye Badiger
Belgaum
0 - 1 yrs
₹0L / yr
Research and Analysis
Embedded Systems
English Proficiency
MS-Office
We at Inorison believe that there is a solution to every problem, we stumble upon problems, visualize and analyze them, big or small we care to solve them. Inorison Technologies is a product design & development company that aims in making direct impacts on the very being of humanity by delivering technologies that touch lives. We are a bunch of inventors who are looking forward for anyone who is willing to deliver the difference. New age problems need new age solutions. Ideas are nothing unless shipped. Here is a platform that can help you attain your Dreams. Inorison Technologies provides you a fresh outlook in finding your authentic self that’s buried beneath the cut-throat competition. Amalgamation of your sheer talent to our work-in-progress laced with undivided commitment and hard work shall foster a million angles in making the world better. "We together can craft technologies and full featured products that has risen from the tangled web of thoughts. Inorison assures you huge rewards that include sense of fulfillment, learning opportunities, building up professionally, shaping your career and the success you deserve." - CEO
Read more
HappyFox
at HappyFox
1 video
6 products
Lindsey A
Posted by Lindsey A
Chennai, Bengaluru (Bangalore)
3 - 5 yrs
₹5L - ₹10L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconPostgreSQL
skill iconMongoDB
+1 more

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

 

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

 

To know more, Visit! - https://www.happyfox.com/

 

We’re looking for an experienced Backend Engineer to join our growing team of engineers to help build and maintain our products. You should have prior experience being responsible for building sufficiently complex features by yourself. 

 

Responsibilities:

  • Implement product features by writing clean, robust, reusable code with tests
  • Bring new ideas and best practices to improve the team and the codebase

 

Requirements:

  • At least 3 years of relevant professional experience
  • Sound knowledge of programming languages like Python
  • Experience working with web application frameworks like Django
  • Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
  • Experience developing REST APIs and a good understanding of best practices around building APIs
  • Good communication skills
  • Passion to solve complex technical problems and troubleshoot the issue

 

Read more
Workforce Management Solutions Co
Workforce Management Solutions Co
Agency job
via Unnati by Astha Bharadwaj
Pune
5 - 7 yrs
₹10L - ₹12L / yr
Business Analysis
Business Analyst
Agile
Become part of a global AI / ML team looking for smart, motivated and dedicated professionals ready to exploit technological possibilities.
 
Our client is a Europe headquartered AI-Powered process automation pioneer, which is using its intelligent solutions to help organizations handle their documentation, email and chat processes. They have created digital employees or bots, which can be delegated to act as modules to quickly handle repetitive tasks and simplifying these functions. Such automation aims to improve work quality, customer satisfaction, employee productivity and eventually to reshape business goals and performance.

Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
 
As a Product Analyst, you will be responsible for understanding customers' process and suggesting effective solutions based on our product portfolio.

What you will do:

  • Participating in pre-sales meetings to understand customer needs
  • Writing functional specifications (high level and detailed)
  • Overseeing and taking ownership of the implementation of digital employees
  • Identifying bottlenecks using various techniques for e.g. lean or design thinking and suggesting improvements/enhancements
  • Conducting workshops and training sessions for our customers and partners
  • Understanding and propagating expectations between the client and the team effectively and raising timely alarms if things are not going according to the plan
  • Advocating new technologies/ strategies to all stake holders in the respective project/ product
  • Assisting software personnel in handling project related work and other requirements
  • Working closely with other team members, Project Managers and customers to ensure that all requirements are met and work as per specification

 

Desired Candidate Profile

What you need to have:

  • Excellent business understanding in multiple domain
  • 4+ years of experience working as Business Analyst
  • Experience with modelling (UML or similar)
  • Hands on experience with process flow tools like Visio
  • Problem-solving and analytical skills
  • Understanding of project management techniques and computing systems
  • Working experience in Agile methodologies
  • Lean/Six sigma certification is a plus
  • Proactive innovative attitude
  • Excellent communication skills, both written and verbal
  • Ability to work in a fast-paced environment and yet preserve quality    

 

Read more
PopcornApps
at PopcornApps
1 recruiter
Bhagya Latha
Posted by Bhagya Latha
Hyderabad
2 - 7 yrs
₹2L - ₹10L / yr
Business Analysis
Business Intelligence (BI)
Business Planning
Business Analyst Business Analyst at PopcornApps is focused on customer business process understanding for the enterprise software solutions developed at PopcornApps. This role serves as a facilitator for all areas related to Business Process understanding and its communication through written and verbal medium. Business Analyst ensures communication of project requirements to the technical development team.     Candidate Profile:     3+ Years Experience. The candidate can be a project lead or an individual contributor in information technology domain with good exposure to client facing communication and documentation. It is desirable that she or he should have directly managed clients and have supervised a Development, Service Ops or QA team for IT software projects. The candidate should have strong knowledge of English usage, grammar in the context of technical documentation.    Skills & Qualifications:    A BTech., MCA or BCA . MBA in Information Technology is desirable. The candidate can also be a Bachelor or Masters in English Literature with experience in Software documentation.  Must have knowledge of Software Development & Project Management fundamentals (e.g. PMI or equivalent), Software Quality and Software Process.   A related experience of 3+ years in IT Software & Services industry.   Must be skilled hands-on with Microsoft Office Suite. Knowledge of MS Excel and MS Word is a must. MS Project and Open Office are good to have   Certified Associate in Project Management (CAPM or PMP from PMI) shall be a plus.   Primary Job Functions:  Understands the customer processes and requirements. Provides comprehensive documentation as per the existing communication guidelines, in order to ensure that the project requirements clearly communicated to the development team.    Collaborates with teams in different time-zones to ensure requirements are understood.  Develop project schedules and plans as per the estimates provided by the other stakeholders, and be responsible for their implementation and success of projects as per the requirements & strategic guidelines.  Reports to Project Manager. Depending on the project managers’ requirements; the business analyst has to assist in business solutions research, data gathering & analysis.
Read more
Treebo Hotels
at Treebo Hotels
4 recruiters
Ankit Chaueasia
Posted by Ankit Chaueasia
Remote only
4 - 8 yrs
₹10L - ₹25L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
skill iconPython
+2 more
About the Role

Requirements:

● Knowledge of building micro-services.
● Experience in managing cloud infrastructure with disaster recovery and security in
mind (AWS, GCP, Azure).
● Experience with High Availability clusters setup.
● Experience in creating alerting and monitoring strategies.
● Strong debugging skills.
● Experience with 0 downtime Continuous Delivery setup (Jenkins, AWS Code
Deploy, Team City, Go CD etc).
● Experience with Infrastructure as Code & Automation tools (Bash, Ansible,
Puppet, Chef, Terraform etc).
● Master of *nix systems, including working with docker, process & network
monitoring tools.
● Knowledge of monitoring tools like New Relic, App Dynamics etc.
● Experience with Messaging systems (RMQ, Kafka etc. ).
● Knowledge of DevOps Intelligence.
● Experience in setting up & driving DevOps initiatives in side the org Excellen.
● Good team player.
● Good to have experience in Kubernetes cluster management.
Read more
Mumbai
3 - 5 yrs
₹4L - ₹6L / yr
skill iconPostgreSQL
PL/SQL
Performance tuning

About Sportz Interactive

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 

Designation: Senior Associate 

Office Location: Goregaon East, Mumbai

Position description:

3+ years of experience in database development.

Primary Responsibilities:

  • Understand requirements from front end applications developers
  • Write advanced queries, stored procedures, cursors, functions & triggers
  • Conduct code reviews
  • Work with high-traffic application servers
  • Complete understanding of various DB like Postgresql, Mongo DB, MySQL 
  • Ability to identify root cause and mitigate issues
  • Ability to lead a team of DB developers

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented, Strong communication skills.

Functional: Oracle SQL, PostgreSQL Development - TSQL, Advance Queries, Query Optimization, Stored Procedures, Triggers & Cursors, Database Design, Indexes, Joins, ETL tools like SSAS, SSIS, High Data Volume Processing, DB Backup/Recovery.

 

Read more
Curefit
at Curefit
1 video
8 recruiters
Priyanka Anand
Posted by Priyanka Anand
Bengaluru (Bangalore)
1 - 2 yrs
₹3L - ₹3.5L / yr
Customer Support
Customer Service
Customer Success
Job Description-
1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer

Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred
Read more
Matellio Inc
at Matellio Inc
2 recruiters
Pankaj Sharma
Posted by Pankaj Sharma
Jaipur
2 - 5 yrs
₹4L - ₹8L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
  • Design and build application for iOS platforms
  • Writing well designed, testable, efficient code by using the best software development practices
  • Responsible for working on iOS frameworks, Xcode, Swift, Rxswift, Xcode SDK Platform tools
  • Responsible to work on bug fixing and improving application performance
  • Create and maintain software documentation
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities 
Read more
HS Brands International
Priyanka Jain
Posted by Priyanka Jain
Bengaluru (Bangalore)
0 - 1 yrs
₹1L - ₹2L / yr
Project coordination
Communication Skills
Sales
  • The incumbent is solely responsible for executing a project effectively & efficiently, within the given deadline. One point contact for all the assignment related issues.
  • The incumbent should have the ability to manage various projects efficiently at a time.
  • Able to explain the concept of Mystery Shopping to Freelancers and should make sure that they register & assign shops to Freelancers based on the criteria provided by the clients
  • Train and guide shoppers to perform the audits as per client requirements
  • Makes sure that the assignment timelines are strictly followed.
  • Should be proactive in getting new Freelancers and add them into our database
  • The incumbent should have knowledge about international job portals
  • The applicant should be prompt in handling client queries
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos