Customer Success Manager

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

Experience Required: 4–7 years in videography, content creation, and editing (F&B, lifestyle, hospitality, or advertising preferred)

About the Company

A fast-growing lifestyle and hospitality brand known for its creative storytelling and digital-first approach. The company focuses on delivering engaging visual experiences across food, interiors, events, and lifestyle activations, with a strong presence on social media and digital platforms.

About the Role

We are seeking a talented and versatile Videographer to bring our brand stories to life through powerful visual content. The ideal candidate will be skilled in shooting, editing, and producing high-quality videos tailored for social media, campaigns, and brand marketing. You should be comfortable capturing everything from food shots and events to behind-the-scenes storytelling reels, with a creative flair for digital-first content.

Key Responsibilities

Content Production

Plan, shoot, and edit video content for social media, campaigns, and brand communication.

Capture food, interiors, events, pop-ups, and lifestyle content that highlights brand identity.

Deliverables tailored to platform needs (Instagram Reels, YouTube Shorts, LinkedIn, etc.).

Creative Input

Collaborate with the marketing team to ideate storytelling concepts.

Suggest innovative formats, transitions, and editing styles to keep content fresh and engaging.

Editing & Post-Production

Edit raw footage into polished final videos with strong narrative flow.

Add sound design, color grading, text overlays, and effects as required.

Maintain consistent brand aesthetics across all content.

Event & Activation Coverage

Capture on-ground events, pop-ups, collaborations, and influencer activations.

Produce highlight reels and behind-the-scenes content in real time when needed.

Collaboration & Execution

Work closely with the Social Media and Brand Marketing teams to align content with strategy.

Manage equipment, lighting, and shoot logistics independently or with vendors.

Asset Management

Maintain an organized video library of raw footage and final edits.

Ensure all content is backed up and easily accessible.

Requirements

4–7 years of proven experience in videography and editing (preferably for F&B, lifestyle, or digital-first brands).

Proficiency in video editing software (Premiere Pro, Final Cut Pro, After Effects, or equivalent).

Strong understanding of social-first formats (Instagram, YouTube, LinkedIn, TikTok-style).

Ability to shoot with DSLR/mirrorless cameras and handle lighting setups.

Creative eye for storytelling, framing, and editing.

Ability to work in a fast-paced environment and manage multiple shoots.

Note: Final selection will be based on the completion of an onsite assignment.

About the company: RealmApp is a browser extension for literacy, discovery, and productivity for Web3 users. Users can choose from a range of customisable widgets suiting their stage and role in crypto.

The team comprises experienced crypto entrepreneurs, operators, and stalwarts of the industry as advisors and investors.

Min Requirements:

• Pro at Figma
• 2+ years of proven experience in UI/UX role
• Understanding fundamental design concepts such as color theory, typography, and composition
• Ability to collaborate quickly, communicate, and present ideas
• A keen eye for detail, with the ability to recognize trends and user feedback
• Ability to work in an agile environment and collaborate with other designers

Good to have:

• A general understanding of web and mobile technologies and development languages such as HTML, CSS, and JavaScript
• Understanding of accessibility and usability guidelines and best practices
• Fundamental knowledge of user experience research and testing methods

Application Process:

Interested candidates can apply by sharing assessments or improvements to the company website (www.realmapp.io) along with their portfolio link.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:-

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills:-

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:-

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.

Develop optimization strategies that increase the company's search engine results rankings.

· Research SEO keywords to use throughout the company's website and marketing materials.

· Set measurable goals that demonstrate improvement in marketing efforts.

· Monitor daily performance metrics to understand SEO strategy performance.

· Efficiently communicate with other marketing professionals to align goals.

· Collaborate with others within the marketing department to manage SEO strategy.

· Write compelling and high-quality website content, including blog posts and page descriptions.

· Update content and website links for maximum optimization and search engine rankings.

· Minimum 2+ years of experience in developing and executing SEO campaigns.

· Bachelor's degree in business, marketing, communications or information technology, certification, and other degree programs available so must be having min. requisite of IT side & good at Marketing side.

· Understanding of search engine algorithms and ranking methods.

· Experience with SEO industry programs, such as Google Analytics or Adobe Analytics.

· Knowledge of keyword research and data mining tools.

· Able to complete competitive analysis of other companies within the industry.

• Able to create a UI and UX that would make the app simple to use and delight users.
• Firm grasp of the React Native, JavaScript, and TypeScript language and its nuances, including ES6+ syntax including DOM Manipulation and the JavaScript object model.
• Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
• Familiarity with RESTful APIs.
• Able to fix the occurring bugs and iteratively improve the app, include newer features and keep the app up to date with all the iOS updates/ libraries that will be released.

Job Summary
We are a startup based in Brookfield, ITPL Main Road, Bangalore. We are looking for a quality & creative Content Writer for creating engaging content as per needs.
Responsibilities and Duties

• Create, edit and proof-read copy according to the mandate expectations while meeting deadlines.

• Blog posts, Articles, Taglines, Social Media Content, Web copy, email copy, brochures, or other related marketing materials.

• Producing creative ideas for innovative campaigns

Key Skills
Must have practical knowledge of Ms-Office package, HTML Tags, CSS.
Required Experience and Qualifications

• Excellent command on the English language with a natural flair for writing, coupled with strong editing.
• Consistent in generating result oriented content that is thorough in research and comprehensive in treatment.
• Have knowledge of the Content Marketing/Digital Marketing Industry & able to deliver authoritative articles, which can be used as branding purpose.
• Proficient in SEO content development work, with a solid understanding of Social Media.
• Expertise in content updates for the company's social sites like Linkedin, Facebook, Twitter, etc.
• Ensuring ongoing improvements in content coverage and quality.
• To edit and revise existing content based on keywords.
• To develop unique, error free, grammatically correct content for client Brands.
• Flair for writing News, special stories.
• Able to create original play-free Blogs, Articles, website content, services descriptions.