
Customer Solution Engineer
at Conversational Automation & Intelligence. (E1)
- Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
- Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
- Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
- Document technical knowledge in the form of notes, manuals and FAQs.
- Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
- Work with the product team to identify gaps and recommend solutions for the same.
Requirements
- Up to 4 years of experience.
- An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
- Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
- Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
- Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
- A persistent learner with the ability to constantly learn and grow with the team

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React.jsLife is Short! Work Somewhere Awesome.
Mercer Talent Enterprise is hiring for experienced full stack Ruby on Rails developers.
As a Senior Ruby On Rails Engineer, you'll work on a closely-knit team with a technology stack built on top of Ruby on Rails 7.x. We like to work with modern technologies, always try to do what is best for the customer and put more value on teamwork than rock stars and cowboys.
Key Responsibilities
- Design, build, and maintain efficient, reusable, and reliable Ruby code
- Lead the technical design and development of major platform components to help our technology platform scale with our explosive user growth.
- Actively promote code quality, organization and automatization
- Build new features to improve psychometric assessments
- Shape our product roadmaps by being data-driven and creative
- Use and promote TDD best practices
- Pair program with team members of different experiences
- Be a mentor when you have the expertise / Be a student when someone else does
Required Experience or Skills
- 5+ years experience with Ruby on Rails
- Experience working with Postgres database
- Expert knowledge of feature/end-to-end and unit tests
- TDD experience with RSpec and Capybara
- Strong JavaScript skills
- Strong HTML / CSS 3 skills
- Experience working with a Continuous Integration environment (CircleCI, Github Actions, Jenkins, etc.)
- Understanding and commitment to Agile processes
- Great communication, particularly in explaining your coding processes, suggestions for best practices, and identifying ways to improve the team's coding quality
Desired Skills & Experience
- Experience developing with React / Redux
- Experience developing with TypeScript
- Working knowledge with Docker
You'll get
- Competitive salary with health benefits
- An extremely energising, dynamic and fast paced entrepreneurial working culture and environment
- An opportunity to work on leading edge technology products and solutions that will be first movers in the market
- An opportunity to travel to international locations where our clients may be based
- Latest laptop, devices and technologies for your needs
- Unique and supportive opportunities to progress in your career
- On-going team and professional development
Where
Remote
About Mercer Talent Enterprise
Mercer Talent Enterprise is a global leader providing talent foresight for an organization’s most pivotal people decisions through our talent assessment, leadership, and capability development solutions. By integrating our extensive expertise in assessment and psychometric tools with progressive and modern advances in technology and evidence-based data science, Mercer Talent Enterprise enables a depth and breadth of assessment solutions across the employee lifecycle.
🚀 We're Hiring: Software Test Lead at InfoGrowth! 🚀
Join InfoGrowth as a Software Test Lead and be a part of a transformative team driving innovation in the automotive industry!
Job Role: Software Test Lead
Experience Required:
- 8+ years of experience in integration testing.
- At least 4 years of experience in a leadership role.
Key Responsibilities:
- Lead the development of new or improved designs for interior automotive components using computer-assisted design technology.
- Oversee the release of components and assemblies into the corporate release system while managing changes effectively.
- Ensure the creation of reliable and effective automotive component parts.
- Guide the team through various stages of production, including research, product development, compliance, and design.
- Participate in testing and installation of components, ensuring quality and performance standards are met.
- Foster a collaborative environment and encourage knowledge sharing among team members.
Qualifications:
- Strong analytical and detail-oriented mindset with a passion for technology.
- Proactive with a can-do attitude, eager to learn and solve problems.
- Excited to build and contribute to a new organization from the ground up.
- Open to challenges and willing to push boundaries.
- Excellent communication skills to facilitate team collaboration.
Why Join InfoGrowth?
- Work in a dynamic environment where your ideas are valued.
- Collaborate with talented professionals dedicated to pushing the envelope in automotive technology.
- Be part of an organization that fosters professional growth and innovation.
🔗 Apply Now to elevate your career with InfoGrowth and make a significant impact in the automotive sector!
Company: SMSNiti
Location: Remote (India)
About Us:
SMSNiti is a growing marketing solutions company providing businesses with cutting-edge digital marketing services including bulk SMS, WhatsApp marketing, voice call marketing, and omnichannel engagement platforms. We are passionate about helping small businesses thrive by offering high-quality services at affordable rates.
Job Description:
We are seeking a motivated and dynamic Business Development Officer to join our remote team. The ideal candidate will focus on lead generation, driving sales, managing client accounts, and building strong relationships with customers. This is a work-from-home position with internet reimbursement provided.
Key Responsibilities:
- Lead Generation: Identify potential clients through online research, cold calling, LinkedIn outreach, and networking.
- Sales : Engage with prospects, understand their needs, and convert them into clients by presenting relevant SMSNiti services.
- Account Management: Maintain and nurture relationships with existing clients, addressing their queries and ensuring a positive experience.
- Relationship Building: Develop lasting partnerships with clients, understanding their business needs and providing tailored solutions.
- Market Research: Stay updated on industry trends and competitor offerings to ensure SMSNiti remains competitive.
- Reporting: Track and report on sales activities and progress toward targets.
Key Skills:
- Strong communication and interpersonal skills
- Proven experience in lead generation and sales
- Ability to manage multiple clients effectively
- Self-motivated and results-oriented
- Experience in digital marketing services is a plus
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field
- 1-3 years of experience in sales or business development
- Familiarity with CRM tools, Microsoft Office, and LinkedIn
Perks & Benefits:
- Competitive salary and performance-based incentives
- Internet reimbursement
- Opportunity for career growth in a fast-growing company
- Flexible work-from-home arrangement
How to Apply:
Job Types: Full-time, Permanent
Pay: ₹8,000.00 - ₹16,000.00 per month
Benefits:
Cell phone reimbursement
Work from home
Schedule:
Day shift
Supplemental Pay:
Commission pay
Performance bonus
Yearly bonus
Education:
Bachelor's (Preferred)
Experience:
Marketing / Sales: 2 years (Preferred)
total work: 2 years (Preferred)
Language:
English (Preferred)
Work Location: Remote
- Implementing Environment solutions for projects in a dynamic corporate environment
- Communicating and collaborating with project and technical teams on Environment requirements, delivery and support
- Delivering and Maintaining Environment Management Plans, Bookings, Access Details and Schedules for Projects
- Working with Environment Team on Technical Environment Delivery Solutions
- Troubleshooting, managing and tracking Environment Incidents & Service Requests in conjunction with technical teams and external partners via the service management tool
- Leadership support in the North Sydney office
- Mentoring, guiding and leading other team
- Creation of new test environments
- Provisioning infrastructure and platform
- Test data provisioning (privatization, traceability, ETL, segregation)
- Endpoint integration
- Monitoring the test environment
- Updating/deleting outdated test-environments and their details
- Investigation of test environment issues and at times, co- ordination till its resolution
- Cold calling, relationship building, follow up through emails.
- Generating new sales orders.
- Acting as a bridge between customers & the company.
- Identify relevant new business opportunities
- Efficiently and effectively process assigned opportunities into new business sales
- Research and build new and existing prospect accounts (i.e., adding contacts, sending regular emails, appointment setting)
- Consistently meet or exceed monthly and quarterly sales targets to secure new business
Specific Skill Set:
- Must be Very Good at English & Kannada Communication.
- Should have at least 2 years of experience as a Sales promoter in the medical field.
- A strong desire to become a sales professional.

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