
Customer Solution Engineer
at Conversational Automation & Intelligence. (E1)
- Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
- Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
- Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
- Document technical knowledge in the form of notes, manuals and FAQs.
- Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
- Work with the product team to identify gaps and recommend solutions for the same.
Requirements
- Up to 4 years of experience.
- An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
- Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
- Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
- Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
- A persistent learner with the ability to constantly learn and grow with the team

Similar jobs

Job Summary:
Join our team as an Entry Level Data Entry Clerk/Typing specialist, working remotely to contribute to the efficiency and success of our operations. As a crucial member of our team, you will play a key role in maintaining accurate and organized records, ensuring seamless data management, and supporting the overall productivity of the organization.
Key Responsibilities:
• * Accurate and timely data entry into the company systems.
• * Typing and proofreading various documents to maintain high-quality standards.
• * Organizing and categorizing data for easy retrieval.
• * Collaborating with team members to ensure data accuracy and consistency.
• * Adhering to company policies and procedures for data management.
Required Skills:
• * Proficient typing skills with a minimum typing speed of [XX words per minute].
• * Attention to detail and a commitment to data accuracy.
• * Strong organizational skills to manage and prioritize tasks effectively.
• * Excellent communication skills for collaboration within a remote team.
• * Familiarity with data entry software and systems.
Qualifications:
• * High school diploma or equivalent.
• * Previous experience in data entry or typing roles is a plus but not mandatory.
• * Ability to work independently in a remote setting.
Join our dynamic team as a Software Quality Assurance Engineer (SWQA) and contribute to ensuring top-quality software development in the automotive industry. If you’re passionate about software quality, process improvements, and driving excellence in software projects, this role is for you!
Key Responsibilities:
- Plan and execute SQA activities in line with project timelines and performance metrics
- Collaborate with stakeholders including software project managers, developers, testers, and process leads
- Conduct thorough reviews of software work products developed in-house and by external suppliers
- Support ECU owners in supplier joint reviews, ensuring quality deliverables
- Monitor, measure, and analyze software quality metrics and track deliverables
- Identify software gaps, defects, and potential risks, prioritizing based on impact
- Drive corrective actions to closure, manage deviations, and ensure quality standards
- Generate detailed quality reports to provide insights on software progress
Secondary Responsibilities:
- Assist in rolling out the Polestar Embedded Software Development Process
- Perform process reviews and internal audits
- Promote continuous improvement within the embedded software development lifecycle
Qualifications:
- Proven experience in software development projects within the automotive industry
- Strong knowledge of quality standards and process models such as:
- Automotive SPICE
- ISO 26262
- ISO 21434
- IATF 16949
- Excellent communication and collaboration skills, with the ability to engage cross-functional teams
If you’re ready to play a critical role in shaping the quality of cutting-edge automotive software, we want to hear from you!
🌟 Apply now and become part of our innovative journey in the automotive sector.
Job Description:
The Purchase Manager will lead and oversee the procurement process for our real estate and construction projects. The ideal candidate should possess 8-15 years of procurement experience, with a strong focus on the construction and materials industry. We offer a competitive salary reflective of industry standards.
Responsibilities:
Procurement Planning:
· Collaborate with project managers to comprehend procurement requirements.
· Gain a thorough understanding of the requirements and technical requirements of the product or service.
· Develop procurement plans for timely and cost-effective material, equipment, and service procurement.
· Conduct market research to identify potential suppliers and maintain a robust supplier database.
Supplier Management:
· Evaluate suppliers based on quality, reliability, and cost-effectiveness.
· Negotiate and manage supplier contracts.
· Monitor supplier performance, resolving any issues promptly.
· Cultivate strong relationships with suppliers for material and service availability.
· Updating of supplier database with the latest entrants and the evolving technologies relevant to the industry
Purchase Order Management:
· Review and convert purchase requisitions into accurate and complete purchase orders.
· Monitor and track purchase orders to ensure on-time delivery.
· Coordinate with project teams and suppliers to resolve delivery or quality issues.
Cost Management:
· Analyze market trends, prices, and supplier performance for cost-saving opportunities.
· Implement cost control measures without compromising quality.
· Conduct periodic audits for compliance with procurement policies.
· Analyze every material or product to ensure the pricing is appropriate for the product procured.
Inventory Management:
· Manage inventory levels for optimal stock availability.
· Coordinate with warehouse and project teams to track and reconcile inventory.
· Implement inventory control measures to minimize stock-outs and excess inventory.
Compliance and Documentation:
· Ensure compliance with company policies, procurement regulations, and applicable laws.
· Maintain accurate procurement records and documentation.
· Prepare reports and provide updates on procurement activities to management.
Qualifications:
· 8 - 15 years of procurement experience in the real estate or construction industry.
· Residential purchase experience is essential.
· Strong Proficiency in MS Office (Excel, Word).
· Experience in preparing MIS reports as per management requirements.
· Strong knowledge of procurement processes, vendor management, and supply chain management.
· Excellent negotiation and communication skills.
· Proficient in procurement software (ERP) and other relevant tools.
· BE, BTech or Master's degree in Business Administration, Supply Chain Management, or a related field (preferred).
· Good Analytical skills to review the quotations and understand the intricacies.
· Financial acumen to grasp the impact of procurement decisions on the overall budget.
· Strategic thinking to develop and implement cost-effective procurement plans that align with the organization's goals.
· Maintaining ethical standards in procurement practices ensures transparency, fairness, and integrity, which is crucial for long-term success and cost management.
· Being adaptable to changes in the market, industry regulations, or organizational priorities allows for agility in adjusting procurement strategies for optimal cost management.
· Good understanding on National Building Code (NBC) of construction
LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.
The true growth hackers, who paved way for this success are the people working exceptionally hard and adding value to our organisation. Our brand ambassadors - that's how we address our people, bring unique values, discipline and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!
About the Role:
LogiNext is looking for a technically savvy and passionate QA Engineer (Manual + Automation) to cater to the testing efforts in the domain of manual testing. You will help the team in building an awesome manual platform from scratch and test the product for quality & stability.
You should have hands-on experience in testing and writing test case to develop and execute exploratory tests in order to ensure product quality. You will have to estimate, plan, and coordinate testing activities. You will also have to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system. You should have strong inter-personal and communication skills.
Responsibilities:
Designing, implementation & execution of test cases
Identify, record & tracking of bugs early in release life cycle
Create detailed, comprehensive and well-structured test plans and test cases
Perform thorough regression testing when bugs are resolved
Review requirements specifications and technical design documents to provide timely and meaningful feedback
Create repeatability in testing through manual testing that enable and validate high quality releases
Identify functional/non-functional issues and come up with creative resolutions.
Engage actively with cross functional teams to enable timely delivery through good planning, proactive communication and timely execution
Requirements:
Bachelor’s degree in Computer Science, Information Technology or related field
2 to 3 years of relevant experience in the testing domain
Knowledge of DevOps is an added advantage
Hands-on experience in non-functional testing skills like Load Testing, Performance Testing and Security Testing
Experience in working on Linux/Unix environment
Understanding of Software Development (preferably Java) and Continuous Integration Systems
Experience with testing on AWS, EC2 environments
Experience in testing APIs
Experience of working in Agile Environment
Excellent written and oral communication skills, judgment and decision making skills, and the ability to work under continual deadline pressure
About Us
One of India's leading Renewable Energy Consultants, working with large commercial and Industrial clients and helping them choose the right Renewable Energy solution for them.
Job Profile Manager / Senior Manager– Strategy & Business Development, Renewable Energy
Qualification
• MBA –from a reputed B school or comparable qualification with 3-8 years of experience either in B2B sales or Renewable Energy Consulting
Office Location: Noida
Who we’re looking for
• We’re looking for a unicorn – the best of the best.
• Someone who lives, breathes, eats, sleeps, and dreams of Renewable Energy and consultative selling process.
• Someone who has a fire in their belly for business development and can expand a region single-handedly
• Someone who will be at the front of the company and can drive sustainable financial growth by boosting sales and forging strong relationships with clients
• Someone who is charged up to contribute and take ownership
• Someone who can crush their targets - Deliver and exceed their own goals
Responsibilities Strategize in Business Models and Business Plans
• Work with higher management in formulating business strategies
• Research for new markets and know-how of the renewable industry
• Assist and strategize in new products & services
• Making business plans and financial models
Generating Enquiries and Sales Meetings
• Prepare for meetings/calls via structured research about the target client
• Having effective sales meetings/calls in order to:
• Understand the renewable energy requirement of the client
• Position the company as their preferred Renewable Energy advisor and the best choice for the client
Sales Proposals/Transaction Management
• Create presentations based on the client’s requirements
• Coordinate with the Business Partners to generate proposals
Deal Closure/Sales Conversion
• Negotiate win-win deals
• Maintain profitability index as per management guidelines
Team Management
• Develop entry-level staff into valuable salespeople
• Accountable for achieving its own as well as its team sales target
Candidate Profile
• Should have good business analytical skills
• Proficient in financial model skills
• Should have excellent skills in office tools like Excel, PowerPoint, etc.
• Should have excellent Communication Skills and be a team player
• Should be a go-getter, focused, ambitious, sales expert and driven to succeed, result orientated, hungry for growth
Perks & Benefits
• An absolute action-packed, fun, and demanding workplace lets us thrive in a team-based environment with passion, fun, pride, and teamwork as our core values.
• Other than fixed compensation, we offer attractive (equivalent to 80% of the salary) quarterly performance incentives, team outings, and an international trip for the star performers



Job Details:-
Designation - Data Scientist
Urgently required. (NP of maximum 15 days)
Location:- Mumbai
Experience:- 5-7 years.
Package Offered:- Rs.5,00,000/- to Rs.9,00,000/- pa.
Data Scientist
Job Description:-
Responsibilities:
- Identify valuable data sources and automate collection processes
- Undertake preprocessing of structured and unstructured data
- Analyze large amounts of information to discover trends and patterns
- Build predictive models and machine-learning algorithms
- Combine models through ensemble modeling
- Present information using data visualization techniques
- Propose solutions and strategies to business challenges
- Collaborate with engineering and product development teams
Requirements:
- Proven experience as a Data Scientist or Data Analyst
- Experience in data mining
- Understanding of machine-learning and operations research
- Knowledge of R, SQL and Python; familiarity with Scala, Java is an asset
- Experience using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop)
- Analytical mind and business acumen
- Strong math skills (e.g. statistics, algebra)
- Problem-solving aptitude
- Excellent communication and presentation skills
- BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred
Foreign Accounting experience compulsory (Night Shift)
Required Skills:
- Having experience on daily operations of the accounting in QuickBooks.
- Timesheets, Invoicing, Billing
- Month & Year-End Process.
- Accounts Payable/ receivable.
- Receipt & Payments.
- General Ledger
- Account Reconciliations
- Provide required accounting data and produce financial reports and statements
- Establish appropriate practices for collecting client financial information, analyzing, verifying, and reporting.
- Excellent written and verbal communication skill is a must.
- Candidate should be comfortable in US shifts.
- Preference will be given to first world educated candidates.
- Employee friendly Corporate Work culture
- Excellent Salary structure
- Timings are fixed (6:30 PM to 3:30 AM) with Saturday and Sunday Off.
- Best in class infrastructure
- In-House Meals are available.
- Strong recognition for our employees, giving them excellent career path.
- An outstanding opportunity to work with On-shore US clients.
Role Description
- Office 365 Migration Specialist
- Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.
- Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.
- Candidates must be flexible to work Monday through Friday
Experience and educational requirements
- Bachelors degree/Any equivalent Post Graduation.
Experience: 4 to 8 years


Job Description
Niki is an artificially intelligent ordering application (http://niki.ai/app" target="_blank">niki.ai/app). Our founding team is from IIT Kharagpur, and we are looking for a Natural Language Processing Engineer to join our engineering team.
The ideal candidate will have industry experience solving language-related problems using statistical methods on vast quantities of data available from Indian mobile consumers and elsewhere.
Major responsibilities would be:
1. Create language models from text data. These language models draw heavily from statistical, deep learning as well as rule based research in recent times around building taggers, parsers, knowledge graph based dictionaries etc.
2. Develop highly scalable classifiers and tools leveraging machine learning, data regression, and rules based models
3. Work closely with product teams to implement algorithms that power user and developer-facing products
We work mostly in Java and Python and object oriented concepts are a must to fit in the team. Basic eligibility criteria are:
1. Graduate/Post-Graduate/M.S./
2. Industry experience of min 5 years.
3. Strong background in Natural Language Processing and Machine Learning
4. Have some experience in leading a team big or small.
5. Experience with Hadoop/Hbase/Pig or MaprReduce/Sawzall/Bigtable is a plus
Competitive Compensation.
What We're Building
We are building an automated messaging platform to simplify ordering experience for consumers. We have launched the Android App: http://niki.ai/app" target="_blank">niki.ai/app . In the current avatar, Niki can process mobile phone recharge and book cabs for the consumers. It assists in finding the right recharge plans across topup, 2g, 3g and makes the transaction. In cab booking, it helps in end to end booking along with tracking and cancellation within the App. You may also compare to get the nearest or the cheapest cab among available ones.
Being an instant messaging App, it works seamlessly on 2G / 3G / Wifi and is light weight around 3.6 MB. You may check out using: https://niki.ai/" target="_blank">niki.ai app

