Customer Service Representative

Key Responsibilities:

Execute manual test cases based on project requirements.

Identify, log, and track software defects using tools like JIRA or Bugzilla.

Assist in preparing test plans, test scenarios, and test data.

Work closely with developers and Project Manager to reproduce and resolve issues.

Perform functional, regression, and smoke testing.

Support the QA team in maintaining testing documentation and reports.

Learn and gradually contribute to automation testing (if applicable).

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, IT, or related field.

1–2 years of experience in software testing .

Basic understanding of SDLC, STLC, and software testing concepts.

Familiarity with bug tracking tools (e.g., JIRA) and test management tools.

Strong attention to detail and analytical skills.

Good written and verbal communication.

Nice-to-Have (Preferred):

Exposure to automation tools like Selenium or Postman.

Knowledge of SQL and database queries.

Understanding of Agile / Scrum methodologies.

ISTQB Foundation certification or equivalent is a plus.

Personal Attributes:

Quick learner with a proactive attitude.

Team player with a focus on quality and continuous improvement.

Strong problem-solving and time-management skills.

Compensation:

Competitive salary and performance-based growth opportunities.

AuxoAI is hiring a Senior Applied Scientist to design and deploy production-grade AI agents capable of structured reasoning, planning, and decision-making.

This role focuses on building intelligent agent systems that combine LLM-based reasoning with classical planning, search algorithms, and optimization techniques. The ideal candidate will develop robust agent architectures that operate reliably in real-world environments with constraints around latency, cost, uncertainty, and limited context windows.

You will work on advanced AI systems that power autonomous workflows, decision engines, and tool-driven agent ecosystems.

You will work on problems where existing architectures may not be sufficient, and will be expected to experiment with new approaches that combine machine learning, graph algorithms, and classical AI techniques to build reliable, production-grade systems.

Location - Mumbai/Bangalore/Hyderabad/Gurgaon (Hybrid - 3 Days a week in Office)

Responsibilities:

• Design and architect modular AI agent frameworks incorporating skill decomposition, tool orchestration, and persistent state tracking.
• Implement planning and search algorithms such as Monte Carlo Tree Search (MCTS), beam search, A search, heuristic search, and graph-based planning approaches* to support complex decision-making tasks.
• Develop decision-making loops that balance trade-offs between exploration vs. exploitation, cost vs. accuracy, and latency vs. reasoning depth.
• Build structured memory systems including episodic memory stores, semantic memory layers, and vector-based memory with optimized retrieval strategies.
• Design tool-calling architectures with strong execution validation, retry mechanisms, and failure recovery strategies.
• Develop evaluation frameworks to measure agent performance using task success metrics, rollout simulations, and multi-sample validation approaches.
• Improve agent performance through techniques such as distillation, synthetic trajectory generation, prompt compression, and context pruning.
• Deliver production-ready agent systems that meet operational requirements around reliability, cost efficiency, throughput, and observability.

Requirements

• 2-5 years of experience building machine learning or AI systems in production environments.
• Strong experience implementing search or planning algorithms beyond basic use cases, including tree search or heuristic-based planning approaches.
• Hands-on experience with Monte Carlo Tree Search (MCTS) or related decision-making frameworks.
• Strong understanding of state-space representations, heuristic design, and decision boundary trade-offs.
• Experience building or extensively customizing agent frameworks for real-world applications.
• Hands-on experience designing tool-use or function-calling architectures under practical system constraints.
• Strong Python engineering skills with a focus on scalable and reliable system design.

Nice to Have:

• Experience with reinforcement learning techniques such as policy gradients, value estimation, or reward modeling.
• Experience building multi-agent or collaborative agent systems.
• Experience designing evaluation frameworks for agent robustness and reliability.
• Experience optimizing LLM inference pipelines for latency, throughput, and cost efficiency.
• Familiarity with distributed task orchestration systems and large-scale AI workflow management.

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

Bachelor's degree in a relevant field.

Minimum 1 year of experience in real estate sales.

Proven track record of meeting or exceeding sales targets.

Excellent communication and negotiation skills.

Strong interpersonal skills and the ability to build rapport with clients.

Knowledge of local real estate regulations and documentation

Client Acquisition and Relationship Management

Market Research

Provide exceptional customer service throughout the sales process.

Address client inquiries, concerns, and requests promptly and professionally.

Travel to meet clients, attend property inspections, and participate in relevant events.

should be able to speak English, Hindi, and Telugu.

Maintain a flexible schedule to accommodate client meetings and business requirements.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month Along with Incentives.

Total work: 1 year (Required)

Real estate sales: 1 year (Required)

Work Location: In person

UPCRED powers AI-Recommendation on Social Content Creators, helping them discover content monetisation and helping Brands/Businesses explore Influencer Marketing.

The company’s advert platform is powered by artificial intelligence, which is used by businesses for Influencer Discovery, Campaign Management, and Campaign Analytics through UPCRED Pixel Management.

Our technology visions to have one-third of the world's social consumers discover new things through recommendation feeds from their favourite social media creator and which connects advertisers to these audiences to grow their business.

UPCRED Social has long-term partnerships with a variety of digital content creators and has the vision to democratize the social earning for content creators in India.

UPCRED Advert wants to be an all-in-one influencer marketing platform designed to help businesses own their influencer relationships.

Responsibilities:

The React Developer will own and drive web development—including decisions about tools, technologies, and processes - for UPCRED.

This is an incredible opportunity for anyone interested in being a part of a high-performing, fast team with a massive learning curve. Our team moves fast and develops world-class products by pushing the boundaries of React development. If hired, you will be part of UPCRED's in-house Product & Engineering team.

Develop cross-browser & cross platform supported web applications in React which customers love using.

Work with product, design, backend teams to develop features.

Work on bindings and integrations required with react libraries & REST api's.

Plan, estimate, and delivery your project with minimal supervision.

Skills:

2 - 5 years of React experience with some hands-on experience with web application development.

Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred.

Experience with state management libraries such as Redux or MobX is a huge plus.

Proficient understanding of cross-browser compatibility issues and ways to work around such issues

Understanding of REST APIs, the document request model, offline storage, state

management.

Experience with Content/Video-based website.

Understanding of Social Video-based web Architecture

HOW?

Apply, and let us know your interest?

UPCRED, that's how we grow, fair and transparent!

Note: Candidates who is having a notice period of more than 45 do not apply

We are looking for an ASP.NET developer to be responsible for designing and monitoring applications. The responsibilities of ASP.NET developers include writing code, designing solutions for applications, and improving functionality.

To be successful as an ASP.NET developer, you should demonstrate excellent problem-solving skills, high-quality coding skills, and the ability to manage your time efficiently. Ultimately, a top-notch ASP.NET developer should have superior knowledge of software development, a keen eye for detail, and be able to work independently.

• Creating top-quality applications.
• Collaborating with front-end developers.
• Ensuring that junior staff delivers according to standards.
• Improving functionality.
• Using the most updated and appropriate technologies.
• Designing and building application layers.

• Previous experience as a developer.
• Extensive working knowledge of coding using .NET languages (C+, VB, .NET).
• Familiarity with ASP.NET framework and SQL servers.
• A keen eye for detail.
• Strong communication skill

HIRING SQL Developers with max 20 days Of NOTICE PERIOD

Job ID: TNS2023DB01

Who Should apply?

• Only for Serious job seekers who are ready to work in night shift
• Technically Strong Candidates who are willing to take up challenging roles and want to raise their Career graph
• No DBAs & BI Developers, please

• Exposure to the latest technology
• Opportunity to work on different platforms
• Rapid Career Growth
• Friendly Knowledge-Sharing Environment

• BE/MTech/MCA/MSc
• 2yrs Hands Experience in MS SQL / NOSQL
• Immediate joiners preferred/ Maximum notice period between 15 to 20 days
• Candidates will be selected based on logical/technical and scenario-based testing
• Work time - 10:00 pm to 6:00 am

Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.

1. Technical Skills Desired:
   1. Experience in MS SQL Server, and one of these Relational DB’s, PostgreSQL / AWS Aurora DB / MySQL / any of NoSQL DBs (MongoDB / DynamoDB / DocumentDB) in an application development environment and eagerness to switch
   2. Design database tables, views, indexes
   3. Write functions and procedures for Middle Tier Development Team
   4. Work with any front-end developers in completing the database modules end to end (hands-on experience in the parsing of JSON & XML in Stored Procedures would be an added advantage).
   5. Query Optimization for performance improvement
   6. Design & develop SSIS Packages or any other Transformation tools for ETL

1. Functional Skills Desired:
   1. The banking / Insurance / Retail domain would be a
   2. Interaction with a client a

1. Knowledge in a Cloud Platform (AWS / Azure)
2. Knowledge on version control system (SVN / Git)
3. Exposure to Quality and Process Management
4. Knowledge in Agile Methodology

1. Soft skills: (additional)
   1. Team building (attitude to train, work along, and mentor juniors)
   2. Communication skills (all kinds)
   3. Quality consciousness
   4. Analytical acumen to all business requirements
   5. Think out-of-box for business solution