Customer Service Representative

As a Manager- Visual Product Design, you will lead and manage the entire design process from ideation to execution of company products. We are looking for someone who can

focus on the functionality and overall visual elements that enhance the client’s ability to navigate within digital products effortlessly.

Job Responsibilities

• Oversee new product and enhancements' design process, ensuring

a consistent and user-friendly experience.

• Mentor associate designers, providing guidance and feedback to help them nurture their skills.

• Work closely with product managers, engineers, and other stakeholders to align design vision with business goals and technical constraints.

• Strategically plan and create visual aids like wireframes, storyboards,

prototypes, user flows, process flows, and site maps to articulate and

showcase user interface designs.

• Present product design ideas to leadership and take direction whenever necessary.

• Showcase great UX and UI solutions, having worked on initiatives end to end from Product Discovery to continuous improvements.

• Provide feedback on existing or newly developed user experiences to the engineering team.

• Develop and maintain design systems, ensuring consistency and efficiency in our digital products.

• Stay up-to-date with the latest UI trends, techniques, and technologies.

• Collaborate closely with cross-functional teams, including engineering and product management to define and implement innovative solutions for product direction, visuals, and experience.

• Take ownership of meeting deadlines and delivering high-quality results on time.

Skills & Qualifications

• Any Bachelor’s or Master’s degree or any other design-related field of study.

• 10+ years of experience as a product designer, with a strong portfolio

showcasing your work.

• Strong portfolio demonstrating UI design skills and experience in creating design systems and components.

• Experience with responsive design and an understanding of the nuances of designing for various devices and platforms.

• Strong understanding of user-centered design principles and best practices.

• Demonstrate high proficiency in Figma, encompassing component creation and management, prototyping, and collaboration features, along with excellent visual design skills and a keen sensitivity to user-system interaction.

• Excellent communication skills, able to clearly articulate design decisions and work collaboratively with non-design stakeholders.

• Ability to solve problems creatively and effectively with a passion for creating user-centric solutions which will require high level of creativity and initiative to bring innovative ideas to the table.

Rankex Digital Marketing Agency (https://rankexdigital.com/) is a dynamic and innovative marketing firm dedicated to helping our clients achieve their digital marketing goals. We pride ourselves on our creative approach and commitment to delivering exceptional results.

Position Overview:

We are seeking a talented and motivated Graphic Designer with a minimum of 2 years of experience to join our creative team. The ideal candidate will possess a strong design portfolio, demonstrate creativity, and have a passion for visual storytelling.

Key Responsibilities:

• Collaborate with the marketing team to create visually compelling graphics for various digital platforms, including social media, websites, and email campaigns.
• Design logos, branding materials, and promotional collateral that align with client objectives and brand guidelines.
• Develop and maintain a consistent visual style across all design projects.
• Work on multiple projects simultaneously, ensuring timely delivery and adherence to project specifications.
• Stay updated on design trends and best practices to bring fresh ideas and concepts to the team.
• Present design concepts and incorporate feedback from stakeholders.

Qualifications:

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field preferred.
• Minimum of 2 years of experience in graphic design, preferably in a digital marketing environment.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong understanding of typography, color theory, and layout design.
• Excellent communication and collaboration skills.
• Ability to work independently and manage time effectively.
• A strong portfolio showcasing a variety of design projects.

We believe in “the power of collaboration”, hence we are on a mission to consolidate the fragmented manufacturing base in the Indian speciality chemicals segment. We are a full-stack supplier of speciality chemicals and intermediates. Reliability, quality and affordability are the three pillars of our core values. Today, we are having a combined manufacturing capacity of ~ 5000 MTPA where over 50 chemicals are getting produced for various end industries i.e., personal care, pharma APIs, polymers, fragrances, agriculture etc. With a presence across diverse speciality chemical value chains and multiple production facilities, we are a one-of-a-kind and highly reliable one-stop-shop supplier to customers across the globe. We have been funded by a global Tier-1 venture capital fund (Lightspeed Venture Partners - $10B+ AUM fund and early investors in Oyo, Byju's, and Udaan) and have several renowned thought leaders and opinion shapers from the chemicals industry as advisors.

Job description: 

1. Lead the Technical and Regulatory documentation for smooth operations. 

2. Responsible for ensuring the accuracy and quality of COA, TDS, MSDS and other related technical documents. 

3. Maintain a real-time database of Products & Suppliers with corresponding technical documents.

4. Mentor and guide the documentation team on writing practices and processes 

5. Bring in strong Chemistry knowledge and support the demand and supply team with suitable inputs on specifications.

Our offering: 

1. A great work environment with massive ownership and growth opportunities 

2. Work closely with the founding and the leadership team on key projects 

3. Opportunity to be on top of industry trends and learn from industry leaders.

4. Compensation: Market standards + ESOPs

Primary Duties and Responsibilities 

• Experience with Informatica Multidomain MDM 10.4 tool suite preferred
• Partnering with data architects and engineers to ensure an optimal data model design and implementation for each MDM domain in accordance with industry and MDM best practices
• Works with data governance and business steward(s) to design, develop, and configure business rules for data validation, standardize, match, and merge
• Implementation of Data Quality policies, procedures and standards along with Data Governance Team for maintenance of customer, location, product, and other data domains; Experience with Informatica IDQ tool suite preferred.
• Performs data analysis and source-to-target mapping for ingest and egress of data.
• Maintain compliance with change control, SDLC, and development standards.
• Champion the creation and contribution to technical documentation and diagrams.
• Establishes a technical vision and strategy with the team and works with the team to turn it into reality.
• Emphasis on coaching and training to cultivate skill development of team members within the department.
• Responsible for keeping up with industry best practices and trends.
• Monitor, troubleshoot, maintain, and continuously improve the MDM ecosystem.

Secondary Duties and Responsibilities

• May participate in off-hours on-call rotation.
• Attends and is prepared to participate in team, department and company meetings.
• Performs other job related duties and special projects as assigned.

Supervisory Responsibilities

This is a non-management role

Education and Experience

• Bachelor's degree in MIS, Computer Sciences, Business Administration, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor's degree.
• 5+ years of experience in implementing MDM solutions using Informatica MDM.
• 2+ years of experience in data stewardship, data governance, and data management concepts.
• Professional working knowledge of Customer 360 solution
• Professional working knowledge in multi domain MDM data modeling.
• Strong understanding of company master data sets and their application in complex business processes and support data profiling, extraction, and cleansing activities using Informatica Data Quality (IDQ).
• Strong knowledge in the installation and configuration of the Informatica MDM Hub.
• Familiarity with real-time, near real-time and batch data integration.
• Strong experience and understanding of Informatica toolsets including Informatica MDM Hub, Informatica Data Quality (IDQ), Informatica Customer 360, Informatica EDC, Hierarchy Manager (HM), Business Entity Service Model, Address Doctor, Customizations & Composite Services
• Experience with event-driven architectures (e.g. Kafka, Google Pub/Sub, Azure Event Hub, etc.).
• Professional working knowledge of CI/CD technologies such as Concourse, TeamCity, Octopus, Jenkins, and CircleCI.
• Team player that exhibits high energy, strategic thinking, collaboration, direct communication and results orientation.

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction. Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

• The duties of this position are performed through a combination of an open office setting and remote work options. Full remote work options available for employees that reside outside of the Des Moines Metro Area. There is frequent pressure to meet deadlines and handle multiple projects in a day.

Equipment Used to Perform Job

• Windows, or Mac computer and various software solutions.

Financial Responsibility

• Responsible for company assets including maintenance of software solutions.

Contacts

• Has frequent contact with office personnel in other departments related to the position, as well as occasional contact with users and customers. Engages stakeholders from other area in the business.

Confidentiality

• Has access to confidential information including trade secrets, intellectual property, various financials, and customer data.

Note:- Stipend is 7k-12k

Job description

Job Brief -

We are looking for a talented and competitive Global Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales representative will play a fundamental role in achieving our ambitious customer acquisition. You must be comfortable handling inbound/outbound calls, handling Marketing activities to reach out to prospects on communication & Digital platforms, working with channel partners, generating interest, qualifying prospects, closing the deals.

Responsibilities, Duties, and Required Skills

Research new prospects and generate interest through e-mailers and cold calling

Follow up with prospects for feedback on the sales process

Team up with channel partners to build a pipeline of exciting deals

Update CRM software on existing prospects and customers contacts

Route qualified opportunities to the appropriate sales executives for further action

Market research for identifying prospects.

Generating account-level contact information

Lead Generation & Qualification

Inside Sales via remote selling (online/phone)

Closely working with field sales team for closures

Managing engagement with leads remotely (online/phone)

Support marketing team during branding and lead generation events.

Experience in Inside Sales function in SaaS-based companies or IT Enterprise B2B Sales

Experience in SaaS/HR Tech Vertical is a plus

Required Skills

• Must maintain and exhibit the highest standards of ethical conduct
• Proven ability to generate a pipeline for the sales team in B2B sales
• Have worked in Software / IT companies
• Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer.
• High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy

Work Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad

• J2EE
• Web services
• JSON
• JSP Servlet
• Exception handling
• Multithreading
• Rest API
• Microservices

We are backed by some of the best global early-stage technology investors, prolific fintech founders, and experienced insurance industry veterans.