Customer Service Representative

Strong Industrial Designer / Physical Product Designer profile

Mandatory (Experience 1) - Must have a minimum 2+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products

Mandatory (Experience 2) - Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs

Mandatory (Experience 3) - Must have experience with 3D Designs using computer-aided design (CAD) tools

Mandatory (Portfolio) - Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)

Mandatory (Company) - Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups ( Eg, Jaguar, Titan, Ola, Fossils, BMW)

Mandatory (Education) - Design Degree from NID Ahmedabad or an equivalent tier-1 design institute.

ZenTrades AI is looking for a high-ownership Talent Acquisition Partner to own end-to-end hiring as we scale our teams. This is a core business role, not a support function. You will work closely with leadership and hiring managers to build strong, high-performing teams in a fast-growing SaaS environment.

This role is ideal for someone who has scaled teams in startups before, understands the pace and ambiguity of growth, and enjoys building hiring processes that actually work.

What You’ll Own

Own end-to-end recruitment across tech and non-tech roles

Partner with business leaders on hiring plans, role design, and talent strategy

Build and manage talent pipelines through proactive sourcing, referrals, and networks

Drive a strong candidate experience aligned with our culture

Continuously improve interview frameworks, hiring processes, and TA metrics

Act as a trusted hiring partner to stakeholders

What We’re Looking For

3–6 years of Talent Acquisition experience in startups / high-growth SaaS companies

Proven track record of scaling teams in fast-paced environments

Ability to own hiring independently with minimal hand-holding

Strong stakeholder management and communication skills

Comfort working in ambiguity, speed, and changing priorities

What This Is NOT

A coordination-only or sourcing-only role

A role with narrow scope or limited ownership

Why Join Clara AI

Opportunity to own hiring impact at scale

Work closely with leadership and key business teams

Build and evolve hiring processes and talent strategy

Clear growth path into TA Lead / People Partner roles

Who Will Thrive Here

Recruiters who have built and scaled teams in startups

People who think business-first, not process-first

Individuals who take ownership of outcomes, not just activities

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Experience: 2-3 years of experience in Python, NodeJS, MySQL, ReactJS, NextJS technologies.

About: Fletch is a U.S. based technology firm building an open insurance ecosystem

connecting consumer apps to insurance providers. The team has previously built global

payment infrastructure at scale (processing $billions in transactions) and founded enterprise

technology companies with solutions in commercial use by over 100 corporates. 

Fletch has seen rapid traction (existing partnerships with leading U.S. insurance providers)

and is backed by top global fintech VCs and angels. The team is now looking to scale

further hiring & expansion.

Location:  Remote 

Responsibilities:

-Developing complex web application features using Python, NodeJS, ReactJS, JS, MySQL, TypeScript, NextJS.

-Writing reusable, testable, and efficient code

-Implementation of low-latency, high-availability, and performant applications

-Integration of user-facing elements developed by front-end developers with server side logic

-Translating designs and wireframes into high quality code

-Optimising components for maximum performance across a vast array of web-capable devices and browsers.

Skills:

-Very strong in programming, DataStructures, Algos and complex tech concepts

-Strong in developing no-code platforms and configurable applications.

-Strong experience in developing apps using React hooks, state, DOM manipulation etc.,

-Strong experience in developing BE code using Python, Node, MySQL.

-Strong expertise working with RESTful APIs

-Strong experience in NextJS

About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.

Responsibilities:

• Lead product development and integration efforts
• Lead interactions with clients and integrations partners
• Work with development leads so that product requirements are understood

• Explore new ways of improving existing services and products
• Identify and present innovative product solutions

Requirements:

• Proven track record of technical product management
• Must have lead 3rd party integrations in the past
• Proven track record of guiding peers and junior members of the team.
• Excellent English communication skills (verbal and oral)
• Learning mindset and strong problem solving skills
• Entrepreneur or keen interest in early stage ventures

TECHNICAL SKILLSET REQUIRED:

• Experience building and maintaining code for:
• Android platform (Eclipse/Android Studio, Java, Android SDK) OR
• Any other platform, with proven track record of picking up new skills
• Hands-on experience with modern technologies.
• Excellent Java programming skills
• Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
• Passion for usability, simplicity and consistency in software development.
• Excellent communication and collaborative skills.
• Exposure to Agile methodologies
• Bonus points for Knowledge of major mobile platforms (iOS, WP8, etc.)

 POSITION:

• Be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.
• Develop awesome new features front to back (using Java and Android SDK)
• Responsibilities will include all aspects of software development from design, coding, testing, customer feedback and maintenance.
• Work with a team of amazing developers and designers to build simple, beautiful and consistent user experiences for our mobile apps
• Invent and prototype new features, then build, test and ship them in our products.
• Drive the implementation of new technologies which improve our ability to build great products.

QUALIFICATION

• A Bachelor’s degree in Computer Science (or equivalent experience)

The day-to-day

Typically, a digital marketing executive will:

• Develop and manage digital marketing campaigns
• Oversee a social media strategy
• Manage and maintain the organisation’s website(s)
• Write and optimise content for the website and social networking accounts such as Facebook and Twitter
• Track and analyse website traffic flow and provide regular internal reports
• Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
• Continually work on the Search Engine Optimization of the website(s)
• Fix any errors or bugs in online content
• Edit and post videos, podcasts and audio content to online sites
• Arrange webinars and webcasts
• Create online banner adverts and oversee pay per click (PPC) ad management
• Write copy for email marketing campaigns
• Identify new trends in digital marketing, evaluate new technologies and ensure the brand is at the forefront of industry developments, particularly developments in mobile marketing
• Work on printed material to supplement online products
• Attend product launches and networking events

Key skills

• Editing and writing skills: You need to devise and edit content for various digital platforms. Writing blog posts may well be an integral part of the job
• Speaking skills: These will mainly be deployed internally. You will need to be able to explain coherently to others, who may not be familiar with the medium, how digital technologies work and what their marketing application is
• Video editing skills:Website and social media content will not just be text but frequently visual as well
• Web development skills:A digital marketing executive is not a software developer, but you will need sound knowledge of HTML/JavaScript, strong knowledge of search engine optimization and advanced Word and PowerPoint skills
• Project management skills:Digital marketing executives also need to be good at handling time-sensitive projects and working to deadlines