Customer Service Representative

Strong Power Bi, Power App and SQL skills,

• Design and build compelling analyses, trending and/or forecasting reports using Microsoft Power BI.

• Design and build apps using power apps and power automate.

• Assist in the publishing of metrics dashboards by identifying, analyzing and interpreting trends or patterns in complex data sets.

• Define BI development objectives by analyzing user requirements while envisioning system features and functionality.

• Translate business needs into technical requirements, clearly communicate probable designs and create prototypes.

• Follow data and reporting performance optimization and tuning best practices.

• Conduct analytical activities of system data.

• Conducts complex data analysis and evaluates intangibles providing management with fact-based information.

• Knowledge of the supply chain domain.

• Proven, effective analytical skills

• Ability to work effectively under time constraints and multitask.

• Ability to work collaboratively across multiple functions and departments within the organization.

Note: This is an “Equity-linked Founding Member Role”. We are targeting a $100Bn+ Addressable Market (D2C e-commerce) enabling tremendous wealth creation for founding team members.

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What’s your favorite chocolate? Something from the house of Cadbury’s, Nestle or Amul? But did you know there are more than 100 Indian D2C Brands that have launched more than 1000 variants of Bars and Chocolates?
In Fact, there are more than 10,000 Indian D2C brands that have launched lakhs of exciting new-age products across Food, Beverage, Beauty and Wellness!

Want to try them for free? That’s good enough a reason to Signup on Blingg https://blingg.app.link/install">Here.

But how about we enable the discovery of these exciting D2C Brands and their products to millions of Indian consumers…well that’s what we are aiming to do.

About Blingg: 

Blingg is India’s first D2C Trials Membership at just Rs.99 built for urban millennials. Blingg delivers a customized box of products from new DTC brands for you to sample across Food, Beverage, Beauty, Personal Care and Wellness.

We are a team of 6 but our goal is singular - to democratize discovery and user acquisition for d2c brands. We are revolutionizing e-commerce in India, one BlinggBox at a time, you can hop on board and make it a whole lot better with your passion, skills and experience.

About the Role: 

For a product that brings two worlds together, Users and D2C Brands, the need for a seamless, robust and enticing experience is the key. That’s where you and your technical experience and expertise come in. Our hunt is for a techie at heart, who has done this before and has built an app/platform which is both simple and intuitive.

We are revolutionizing e-commerce, one BlinggBox at a time, you can hop on board and make it a whole lot better with your skills and experience.

Technical Requirements:

->3 - 6 years of proven working experience in Core Flutter + Android + iOS development and deep proficiency with MySQL, Linux and JavaScript or similar languages.

->Hands on Experience with Firebase, AWS, RDMS, Git

->Relevant Backend experience: Nodejs, Postgres/MySQL Or Algorithms

->Experience with third-party libraries and APIs

->Hands-on engineering experience with modern software stacks, cloud-based platforms, and high-stakes infrastructure.

-> Previous experience of work in early-stage startups is highly preferred.

-> Demonstrated ability to work independently and make decisions with minimal supervision.

What Will You Do?

->Taking responsibility for the overall planning, execution, and success of product releases.
->Taking responsibility for the complete architecture of the product ->Driving the adoption of best practices & leading code reviews, design reviews, and architecture
->Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you can create
->Implementation of long-term technology vision for Blingg

What’s in it for you?

• Once in a lifetime opportunity to Build, Manage, Lead and Blitzscale D2C Commerce
• We are targeting a $100Bn+ Addressable Market (D2C e-commerce) enabling tremendous wealth creation for founding team members.

• Super Attractive ESOPs+ Salary

• Should be independent contributor.
• Writing individual user stories that are very clear and concise and are easy to understand and implement by the development team.
• Identifying related user stories and epics, grouping them into themes as necessary and documenting the interrelationship and associated business process flows as necessary
• Prepare EPICS, Themes , User Stories and maintain product backlog, release backlog
• Constantly groom user stories, update acceptance criteria and keep the backlog up-to date
• Reviews, explain, orally, visually user stories, functional aspect of the system
• Participate in sprint review meetings, accept stories that meet the user acceptance criteria
• Manage changes to the stories, split user stories as appropriate
• Preparation of Documentation, Help files, and other project documentation to assure quality of the products and tests to be developed.
• Serve as a liaison with the business community and IT to ensure that changes are understood.
• Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report same to Project Lead/technical lead

• Experience in functional decomposition of requirement in a logical manner.
• Ability to articulate functional acceptance criteria.
• Ability to draw visuals manually or using any tool to present functionality and system behavior
• Ability to interview users and capture user requirement as stories
• Client interactions during the project/product life cycle
• Good analytical skills
• 3-5 years of experience in Agriculture domain.
• Over all understanding of ERP, SCM, CRM kind of business process for better comprehension
• At least 1 full life cycle development experience of Concept to Delivery
• Hands on tools like JIRA, TFS kind of requirement management repositories
• Working experience of 3-5 years of Agile based projects as B.A. and aware of all nuances of Agile, SCRUM methodologies.

• Work towards improving the following 4 verticals - scalability, availability, security, and cost, for company's workflows and products.
• Help in provisioning, managing, optimizing cloud infrastructure in AWS (IAM, EC2, RDS, CloudFront, S3, ECS, Lambda, ELK etc.)
• Work with the development teams to design scalable, robust systems using cloud architecture for both 0-to-1 and 1-to-100 products.
• Drive technical initiatives and architectural service improvements.
• Be able to predict problems and implement solutions that detect and prevent outages.
• Mentor/manage a team of engineers.
• Design solutions with failure scenarios in mind to ensure reliability.
• Document rigorously to keep track of all changes/upgrades to the infrastructure and as well share knowledge with the rest of the team
• Identify vulnerabilities during development with actionable information to empower developers to remediate vulnerabilities
• Automate the build and testing processes to consistently integrate code
• Manage changes to documents, software, images, large web sites, and other collections of code, configuration, and metadata among disparate teams

We are an early stage start-up, building new fintech products for small businesses. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the vision to empower small business owners with technology and dramatically improve their access to financial services. To start with, we are building a simple, yet powerful solution to address a deep pain point for these owners: cash flow management. Over time, we will also add digital banking and 1-click financing to our suite of offerings.

We have developed an MVP which is being tested in the market. We have closed our seed funding from marquee global investors and are now actively building a world class tech team. We are a young, passionate team with a strong grip on this space and are looking to on-board enthusiastic, entrepreneurial individuals to partner with us in this exciting journey. We offer a high degree of autonomy, a collaborative fast-paced work environment and most importantly, a chance to create unparalleled impact using technology.

Reach out if you want to get in on the ground floor of something which can turbocharge SME banking in India!

Technology stack at Velocity comprises a wide variety of cutting edge technologies like, NodeJS, Ruby on Rails, Reactive Programming,, Kubernetes, AWS, NodeJS, Python, ReactJS, Redux (Saga) Redis, Lambda etc. 

Key Responsibilities

• Responsible for building data and analytical engineering pipelines with standard ELT patterns, implementing data compaction pipelines, data modelling and overseeing overall data quality

• Work with the Office of the CTO as an active member of our architecture guild

• Writing pipelines to consume the data from multiple sources

• Writing a data transformation layer using DBT to transform millions of data into data warehouses.

• Implement Data warehouse entities with common re-usable data model designs with automation and data quality capabilities

• Identify downstream implications of data loads/migration (e.g., data quality, regulatory)

What To Bring

• 3+ years of software development experience, a startup experience is a plus.

• Past experience of working with Airflow and DBT is preferred

• 2+ years of experience working in any backend programming language. 

• Strong first-hand experience with data pipelines and relational databases such as Oracle, Postgres, SQL Server or MySQL

• Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development)

• Experienced with the formulation of ideas; building proof-of-concept (POC) and converting them to production-ready projects

• Experience building and deploying applications on on-premise and AWS or Google Cloud cloud-based infrastructure

• Basic understanding of Kubernetes & docker is a must.

• Experience in data processing (ETL, ELT) and/or cloud-based platforms

• Working proficiency and communication skills in verbal and written English.