Customer Service Manager - International Logistics

As a Branding and Communication Specialist, you will be responsible for developing and executing strategic branding and communication initiatives to enhance the visibility, reputation, and market positioning of our organization or client. You will play a pivotal role in shaping the brand identity, messaging, and storytelling across various channels to effectively engage target audiences and stakeholders.

Key Responsibilities:

• Brand Strategy Development: Collaborate with internal stakeholders to define and refine brand positioning, values, and messaging strategies. Develop comprehensive brand guidelines to ensure consistency across all communication touchpoints.
• Communication Planning: Develop and execute integrated communication plans that align with the overall brand strategy and business objectives. Identify target audiences, key messages, and optimal channels for reaching and engaging stakeholders.
• Content Creation and Management: Create compelling and relevant content for various communication channels, including websites, social media, blogs, press releases, and marketing collateral. Develop storytelling narratives that resonate with target audiences and reinforce brand messaging.
• Collaboration and Coordination: Collaborate closely with cross-functional teams, including marketing, digital, and creative teams, to ensure alignment and synergy across branding and PR efforts. Coordinate PR activities with marketing campaigns and initiatives for maximum impact.

Job description:- 

• 2.5+ year of experience in Development.
• Strong experience of Angular 2+ and above along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
• Strong knowledge of JS Fundamentals.
• Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
• Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
• Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
• Gather requirements by interacting directly with the end-users.
• Research on open source framework/technology required for developing the feature/application.

About the company
Currently we are hiring for a VC backed startup a fast growing fintech startup based in Bangalore.

It is a super app to digitize India’s 50M+ sales agents where they can get access to relevant products & services, receive training through interactive videos on “how to sell, what to sell and whom to sell”, and earn money. For businesses, we help them save a huge effort in managing and training these agents and help them increase their reach to every nook and corner of the country.

India is a trust deficit market which cannot be accessed through Internet Marketing on Facebook and Google as the majority of the customers need training, push, motivation and a primer on why and how to use a product.

To solve this problem, traditional industries like BFSI, Telecom, Automobile, Real Estate etc. use 50M+ frontline sales executives to drive distribution. We believe that not just for these traditional industries but also for emerging companies in FinTech, EdTech etc these agents will play a pivotal role in accessing trust deficit customers.

They have grown to a  100,000+ agent network across India (growing 50% MoM) & are funded by tier1 VC’s and angels in India.

Summary of Role

As a lead of the consumer products software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of the software applications.

Responsibilities:

• Overlook development of all consumer products in JAVA
• Lead a team of 4-5 developers
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Focus on code maintainability and performance of application
• Provide technical advice and assists in solving programming problems
• Continuously create new and interactive features that would help to improve user experience and user engagement.
• Assist with troubleshooting of issues as needed
• Lead the design and architecture of software solutions
• Assist in developing and maintaining continuous integration pipelines

Required Skills for this Role:

• JAVA
• Spring/Spring Boot
• Hibernate
• Linux
• REST
• Kafka
• Mysql
• AWS
• ELK Stack (Elasticsearch)
• CI/CD Pipelines
• Team Leadership experience of at least 3 year

Qualifications:

• 4+ years of experience in Java based technologies
• Experience in designing databases and system architecture
• Experience in building products from scratch at well funded start-ups
• Team Lead/Team Manager experience of at least 3 years

Android Developer

Ability to design and implement and maintain highly complex systems and
subsystems.
● Writing well-designed, testable and efficient code.
● Designing and developing advanced applications for the Android platform.
● Working as a part of a dynamic team to deliver winning products.
● Troubleshoot, debug and optimize existing applications
.
Requirements:
● Bachelor's degree in Computer Science, related technical field or equivalent
practical experience
● Strong logical and analytical skills
● Should be adaptable and fast learner
● Experience in computer science, data structures, algorithms and software design.
● Experience in Software Development and coding in any general purpose
programming language.
● Should have an interest in android development

Location: Noida

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Web development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least One year of experience as a Full Stack developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Should have hands on experience in using sockets, express, SQL query builder.
• Should have worked on database like SQL, MYSQL, MongoDB.
• Knowledge of front-end technologies such as HTML5 and CSS3
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Roles and Responsibilities

1. Computer science graduates would be preferred

2. Should have at least 1 year of experience as a software developer in ReactJS

3. Should be a contributor to the software development process and part of an software team

4. Can keep up to date with developments in (open source) frontend libraries, frameworks, and software development practices

5. In-depth knowledge of ReactJS, Redux, Flux, and JavaScript (ES6)

6. In-depth knowledge of Express.js and Node.js

7. Should have been working on React for at least 12 months (90% of the time)

8. Good problem-solving skills

9. Experience in Mongoose & MongoDB is a plus

10. Experience with the testing frameworks for JavaScript is a plus

11. Experience with JS module bundlers like Web Pack & Rollup

12. Experience with Babel as a compiler

13. Experience with agile software development techniques is a plus

Desired Candidate Profile

Computer science graduates preferred

Requirements:

 Good Communication and client engagement skills.

 Experience in developing custom, responsive UI using Visual Force Pages, Visual

Force Components along with Controllers and JavaScript/jQuery/Bootstrap.

 Thorough understanding on the Life Cycle of Development including Salesforce

Deployment/Packaging effectively using Metadata API, Changeset and Ant.

 Expertise in using REST API's, SOAP Web services, SOQL, SOSL.

 Experience in Process Automation, Security configuration, Data Model creation,

Reports and Dashboards creation, Communities and Force.com Sites, Single Sign On.

 End-to-End functional awareness of Sales Cloud or Service Cloud.

 Knowledge of Development/Coding standards and best Practices in VF/Apex and

governor limits.

 Basic Knowledge of Lightning Framework and Lightning Design System are

preferred.

 Should be experienced in translating functional requirements and business rules into

technology solutions.

Responsibilities:

 Get to the heart of customer issues, diagnose problem areas.,

 Design innovative solutions and facilitate deployment resulting in client delight.,

 Should have ability to manage projects independently

Salesforce Certifications (Any One) (Will be preferred):

 PD1

 CPQ

 Pardot

 Admin

Education Background:

 Bachelor’s degree or higher qualification.

Roles and Responsibilities

• PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Handle Team of developers
• Responsible for plugin development, theme integration.
• Responsible for handling a project independently.
• Developing requirements & planning documentation considering the WordPress framework.
• Customizing and publishing content using existing WordPress themes.
• Collaborate with the designing and programming team.
• Communicating with and managing multiple clients.
• Proactively review WordPress components, widgets, and plugins to keep all solutions at the cutting-edge and maintain security.
• Developing, maintaining and optimizing secure, reusable and scalable websites.
• Work closely with Project Managers and other members of the Development Team to develop detailed specification documents with clear project deliverables and timelines, and to ensure timely completion of deliverables.
• Communicate to the Project Manager with efficiency and accuracy of any progress or delays Engage in outside-the-box thinking to provide high value-of-service to the clients.

Ideal skills and experience required

• 3+ years experience in PHP and WordPress development, WordPress CMS Installation, theme customizations.
• Leadership quality to run the tech team on website on WordPress, UIs and technical efficiency towards improving and tracking the faults on daily basis and resolving abilities
• Projection towards campaigns from the technical (website) point of view
• Experience of at least 2 international projects.
• Ability to work in an Agile /SCRUM environment.
• Should have problem-solving, prioritizing tasks, and multi-tasking abilities
• Knowledge of consuming and creating Web Services is a plus.
• Good time-management skills.
• Great interpersonal and communication skills.
• Should possess strong knowledge of SEO, Secure sites, WordPress, Web Design
• Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc.
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.