Customer Service Manager - International Logistics

Hello Candidate,

Hope this email finds you well!

I am pleased to share an exciting opportunity for a Content Writer role. If you are seeking a dynamic and rewarding position with excellent growth potential, this could be the perfect fit for you!

Additionally, if you know someone who might be interested in this opportunity, please feel free to refer them to me.     

Looking forward to connecting with talented professionals like you!

Job Title: Content Writer

Department: Marketing & Communications

Location: Bangalore (Work from Office)

Employment Type: Full-Time

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in

Role Overview

We are seeking a talented Content Writer who can create engaging, informative, and brand-aligned content across multiple platforms. The ideal candidate should have a strong command over language, an eye for detail, and the ability to write compelling stories that connect with our audience. Experience in healthcare, wellness, nutrition, women’s health, or lifestyle content will be an added advantage.

Key Responsibilities

·        Develop high-quality content for blogs, articles, product descriptions, landing pages, email campaigns, and social media.

·        Research industry-related topics, health trends, and product benefits to generate original content.

·        Write clear, SEO-friendly content to increase website visibility and traffic.

·        Collaborate with marketing teams to develop content strategies aligned with brand goals.

·        Proofread and edit content to ensure accuracy, clarity, grammar, and tone consistency.

·        Create educational and promotional content for Miror wellness programs and products.

·        Repurpose long-form content into short-form for social media and newsletters.

·        Work closely with designers, video editors, and marketing leads to build impactful campaigns.

·        Ensure content meets deadlines and brand quality standards.

·        Maintain consistency with Miror’s voice and style guidelines.

Required Skills & Qualifications

·        Bachelor’s degree in English, Journalism, Communications, or related field.

·        2–5 years of experience in content writing or copywriting.

·        Excellent command over English (written and verbal).

·        Strong research and storytelling skills.

·        Ability to adapt writing style for different platforms and audiences.

·        Familiarity with SEO best practices and keyword research.

·        Basic understanding of digital marketing and social media content strategy.

·        Ability to work under deadlines and manage multiple assignments.

·        A portfolio of published writing samples (mandatory).

Preferred Experience

·        Experience in wellness, healthcare, lifestyle, fitness, or beauty brands.

·        Experience with tools like Grammarly, Jasper, Semrush, Surfer SEO, WordPress, or CMS platforms.

·        Knowledge of email marketing & automation platforms (Mailchimp, HubSpot, etc.).

Key Competencies

·        Creative thinker with strong attention to detail

·        Research-driven approach

·        Strong time management & ownership mindset

·        Team player with proactive communication

·        Passion for wellness and storytelling

What We Offer

·        Opportunity to grow with a purpose-driven brand

·        Creative and collaborative work environment

·        Competitive salary

·        Exposure to content strategy and brand storytelling

·        Professional development and learning opportunities

Why Join Us?

● Be part of a high-growth start-up tackling a real need in women’s healthcare.

● Work with a passionate, purpose-driven team.

● Opportunity to grow into next generation focused company roles as we scale.

·        Competitive salary and career progression.

Connect with me here on chat !!

Best Regards,

Indrani Dutta

MIROR THERAPEUTICS PRIVATE LIMITED

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Required Skills:

Externally facing Chat, Multilingual, Knowledge Base, Prompt Templates, Grounding

Experience Cloud -> CSS, LWC, Apex, JavaScript, Chat on the Experience Cloud Site (bots, Agent force)

Data Cloud -> As it relates to Agent Force, Search Retrievers, Data Library

Specific Use Cases:

Has worked on an Externally Facing MIAW Chat Bot that uses Agent Force AI to chat with the users.

Has used the Prompt Templates, Answer Questions with Knowledge, Flex Template

Has made external API calls from Agent Force Agent using Flow / Apex.

Role Description

As an Embedded Firmware Engineer, you will be part of the core R&D electronics team responsible for firmware development and system integration for various IoT-enabled and electromechanical systems. This role demands strong expertise in embedded programming, board-level design, and testing, along with a problem-solving mindset to bring innovative smart products to life.

Mandatory Criteria

• 2+ years of hands-on experience in Embedded Firmware development.
• Proficiency in Embedded C/C++ and strong debugging skills.
• Understanding of hardware design fundamentals and PCB-level integration.
• Experience working with STM32 and ARM Cortex M series controllers.
• Familiarity with RTOS frameworks and tools like KEIL, CUBEMX, or Atolic True Studio.
• Exposure to motor driver control systems and sensor integration.
• Strong analytical and troubleshooting mindset.

If interested kindly share your updated resume at 82008 31681

Background

Fisdom is a leading digital wealth management platform. Fisdom platform (mobile apps and web apps) provides access to consumers to a wide bouquet of financial solutions – investments, savings and protection (and many more in the pipeline). Fisdom blends cutting-edge technology with conventional financial wisdom, awesome UX and friendly customer service to make financial products simpler and more accessible to millions of Indians. We are growing and constantly looking for high performers to participate in our growth story. We have recently been certified as the great place to work. For more info, visit www.fisdom.com.

Objectives of this Role

Improve, execute, and effectively communicate significant analyses that identify opportunities across the business

Participate in meetings with management, assessing and addressing issues to identify and implement toward operations

Provide strong and timely financial and business analytic decision support to various organizational stakeholders

Responsibilities

Interpret data, analyze results using analytics, research methodologies, and statistical techniques

Develop and implement data analyses, leverage data collection and other strategies that statistical efficiency and quality

Prepare summarize various weekly, monthly, and periodic results for use by various key stakeholders

Conduct full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution

Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates

Skills and Qualification

Bachelor’s degree, preferably in computer science, mathematics, or economics

Advanced analytical skills with experience collecting, organizing, analyzing, and disseminating information with accuracy

The ability to present findings in a polished way

Proficiency with statistics and dataset analytics (using SQL, Python, Excel)

Entrepreneurial mindset, with an innovative approach to business planning

Relevant Industry Experience of more than 2 - 6years, more than 4yrs python experience is must 

Preferable- Product startup's, fintech 

Why join us and where?

We have an excellent work culture and an opportunity to be a part of a growing organization with immense learning possibilities. You have an opportunity to build a brand from the scratch. All of this, along with top of the line remuneration and challenging work. You will based out of Bangalore.

The Assistant Finance Manager will play a vital role in improving and maintaining the financial standing of our companies. The ideal candidate will help determine financial strategy and policy, arranging the appropriate funding and managing financial risks in the organization.

The Assistant Manager Finance will ensure our companies have the cash and liquidity to meet its obligations, will                  be involved in securing credit from banks and other sources, tax, HR and compliance matters. He will be an official point of contact for all financial matters.

 Establishing robust systems, processes, and controls, relating to finance interface with business operations.

• To monitor all financial activities of the company.
• Effectively interface with clients, area heads, vendors, statutory bodies and government officials.
• Preparation of ITR, tax audit related information and schedules.
• TDS and GST related compliances.
• Preparation of cash flow and trial balance
• Ensuring timely and accurate provisioning of expenses including detailed scrutiny of trial balance.
• To facilitate information in preparation of budgets & uploading the approved budgets into the system.
• Preparation and presentation of budgetary forecasts and short term / long term financial projections for management / consultants / clients.
• Preparation of MIS related information with proper and timely reconciliation of financial and management accounts.
• To demonstrate ability and skills to navigate the business through strong finance support and influence business decisions.
• Efficiently manage, working capital, inventory-holding period, average collection period and average payment period.
• Sound understanding of laws and statutory regulations pertaining to financial management, accounting, audit, compliance and taxation. Knowledge of rules and regulations framed.
• Manage payroll matters for Company, business units and subsidiaries;
• Managing daily cash flows;
• Ensuring that cash flows are adequate to allow business units to operate effectively;
• Forecasting cash payments and anticipating challenges arising from limited cash flow;
• Maintaining companies accounts system;
• Preparing and presenting financial reports for meetings and investors;
• Working with executives and business heads to prepare budgets and track profit / loss performance by business unit and on consolidated basis;
• Creating solutions to new financial challenges by applying financial/treasury knowledge;
• Liaising with other departments and business units on a range of issues;
• Providing advice on financial matters impacting on the company as a whole;

• Taking responsibility for, and supervising the work of, more junior members of staff;
• Preparing financial reports and submissions to relevant government entities;
• Arranging financial audits and reviews as required;
• Banking money and cheques received and issuing receipts as requested or needed;
• Maintaining and transferring money between bank accounts as required;
• Payment of invoices and fees as required or otherwise instructed;
• Complete tax filings and dealing with matters relating to the IRD (Interest Rate Derivative);
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities

• Professional degree in finance or accounting plus 5+ years of progressively responsible finance or treasury experience
• Candidates with SME and/or startup experience preferred
• Ability to work independently
• Sound analytical skills
• Computer literacy including advanced proficiency with Microsoft Office and experience with standard accounting software packages
• Strong verbal and written communications skills
• Detail oriented and organized, Strong planning and prioritization abilities
• Must maintain confidentiality and discretion in all aspects and be comfortable with flexible working schedule to meet the needs of the Company and its executives

• Closely work with Seniors
• Analyse and Implement the code.
• Perform Unit Testing
• Work in an Agile Environment
• Contributing in all Agile Ceremonies.