
Customer Service Manager - International Logistics
at US Based Retail-tech platform
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
- Identifying customer experience improvements, tech issues, vendor issues and prioritizing based on financial impact
Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives

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We are seeking enthusiastic and motivated fresh graduates with a strong foundation in programming, primarily in Python, and basic knowledge of Java, C#, or JavaScript. This role offers hands-on experience in developing applications, writing clean code, and collaborating on real-world projects under expert guidance.
Key Responsibilities
• Develop and maintain applications using Python as the primary language.
• Assist in coding, debugging, and testing software modules in Java, C#, or JavaScript as needed.
• Collaborate with senior developers to learn best practices and contribute to project deliverables.
• Write clean, efficient, and well-documented code.
• Participate in code reviews and follow standard development processes.
• Continuously learn and adapt to new technologies and frameworks.
Core Expectations
• Eagerness to Learn: Open to acquiring new programming skills and frameworks.
• Adaptability: Ability to work across multiple languages and environments.
• Problem-Solving: Strong analytical skills to troubleshoot and debug issues.
• Team Collaboration: Work effectively with peers and seniors.
• Professionalism: Good communication skills and a positive attitude.
Qualifications
• Bachelor’s degree in Computer Science, IT, or related field.
• Strong understanding of Python (OOP, data structures, basic frameworks like Flask/Django).
• Basic knowledge of Java, C#, or JavaScript.
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Hiring for Salesforce CPQ Architect
Location: Remote (Contract Position)
Experience: 8–10 Years
About the Role:
We are seeking an experienced Salesforce CPQ Lead to guide CPQ solution design, configuration, and implementation across multiple client projects. The ideal candidate will have deep technical and functional expertise in Salesforce CPQ, strong leadership skills, and hands-on experience in managing end-to-end CPQ delivery in enterprise environments.
Key Responsibilities:
Lead design and implementation of Salesforce CPQ solutions aligning with business needs and best practices.
Conduct requirement workshops with business stakeholders to gather, analyze, and translate needs into scalable CPQ configurations.
Design data models, pricing rules, product configurations, approval workflows, and guided selling processes.
Manage end-to-end release cycles: from design, development, testing, and deployment to post-go-live support.
Collaborate with developers, architects, QA teams, and integration specialists to ensure smooth solution delivery.
Optimize performance and maintain system integrity through best practice configuration and technical oversight.
Provide mentorship and guidance to the CPQ project team and serve as a subject matter expert.
Required Skills & Qualifications:
7–10 years of total Salesforce experience, with at least 4–5 years in CPQ-specific projects.
Proven expertise in Salesforce CPQ (Configure-Price-Quote), including product rules, pricing, discounting, quote templates, and renewal/amendment processes.
Experience leading requirement discovery sessions, solution design, and technical documentation.
Strong understanding of Salesforce Sales Cloud, Service Cloud, and integration patterns.
Hands-on experience with Apex, Lightning Components, and Salesforce automation tools (Flow, Process Builder, Validation Rules).
CPQ Specialist or Advanced Specialist certification preferred.
Excellent communication and client engagement skills in remote environments.
Nice to Have:
Experience with Salesforce Billing or Revenue Cloud.
Exposure to multi-org or multi-country project implementations.
Knowledge of Agile delivery methodologies.
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Email Marketing & Lead Generation Experience
Should have own email id for bulk mailing
Lead target
Having experience in SEO, WEB & MOBILE Lead generation experience
Preferred Digital Marketing Agency Experience.
5 days Working
WFH Opportunity
Tez Minds is a technology-focused company. The company focuses/works on challenging technology and delivering the right solution to its clients.
Experienced team of Developers and Designers.
We have most of our developers from IITs and premium institutes in India.
The management team experience comprises of people who have worked in companies like Bank of America, Yahoo, Paypal, Verisign, Google, Amazon, and Cognizant in the Bay Area and in India.
We are looking for a positive take-charge individual to join our growing team as Android Developer. Candidates must have exceptional communication skills, the ability to manage multiple tasks efficiently, excellent judgment, and the ability to be productive in a fast-paced, team-oriented environment.
Skills And Qualifications:
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements.
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Googles Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git, SVN
- Experience with Android Studio.
This is for one of our client. Exposure to work with top Global clients like Morgan Stanley, Goldman Sachs, etc
CTC is not a constraint for the right candidate.
Job Description
Responsibilities:
Deliver new functionality for the internal production platform and enhancements.
Monitor and optimize application performance.
Closely collaborate with Product Management, Quality Assurance, Data Operation and IT Support on all stages of software development life cycle.
Desired experience and qualifications:
3 to 5 years of software development experience.
Ruby software development.
Web Services/Application Development.
Relational Databases, especially Oracle OR any NoSQL databases.
Ruby database libraries such as Sequel, Active Record.
Exposure to Javascript development frameworks, especially EXT JS.
Source code control systems, especially Git.
Database tools such as SQL Developer.
Cloud (mainly Azure) exposure is an added advantage.
Bachelor degree in Computer Science, Mathematics, Engineering, related field, or equivalent experience.
Good Communication skills required for working as part of a geographically distributed software development team.
Responsibilities:
- Must be able to write quality code and build secure, highly available systems.
- Assemble large, complex datasets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing datadelivery, re-designing infrastructure for greater scalability, etc with the guidance.
- Create datatools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Monitoring performance and advising any necessary infrastructure changes.
- Defining dataretention policies.
- Implementing the ETL process and optimal data pipeline architecture
- Build analytics tools that utilize the datapipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
- Create design documents that describe the functionality, capacity, architecture, and process.
- Develop, test, and implement datasolutions based on finalized design documents.
- Work with dataand analytics experts to strive for greater functionality in our data
- Proactively identify potential production issues and recommend and implement solutions
Skillsets:
- Good understanding of optimal extraction, transformation, and loading of datafrom a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Proficient understanding of distributed computing principles
- Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
- Implemented complex projects dealing with the considerable datasize (PB).
- Optimization techniques (performance, scalability, monitoring, etc.)
- Experience with integration of datafrom multiple data sources
- Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
- Knowledge of various ETL techniques and frameworks, such as Flume
- Experience with various messaging systems, such as Kafka or RabbitMQ
- Good understanding of Lambda Architecture, along with its advantages and drawbacks
- Creation of DAGs for dataengineering
- Expert at Python /Scala programming, especially for dataengineering/ ETL purposes
We are looking for Java Fullstack Developer to work on
Shipping & Logistic SAAS Application. We are a small team of passionate and productive developers both in USA & India.
We are looking to expand our team and looking to hire Engineers with the right skill set, who would like to spend a long duration with the company, learn the product in and out and grow with the company.
Technology Stack:
All our IT infrastructure is on AWS Cloud Having platform services like: EC2, RDS, Route53, Docker, S3, EFS, ELB, etc. We deal with Few million requests coming to our servers every day, Few terabytes of data are crunched by the software we write. The system is high-performing and handles the shipment of a few million US dollars every day. DevOps CI-CD Pipeline automates the whole Build and Deployment process for the developers using Jenkins & Ansible. We also use Jenkins to run Test Automation Suite. The platform is written in Java 8, Sprint Boot, Hibernate, Javascript, HTML, CSS, Bootstrap, Groovy, Grails. There are a few additional services you might find written in NodeJS, Python, Selenium, Cucumber, Junit Shell Scripts etc. We follow Scrum methodology and all our tasks are tracked on Jira.
Expected Skillset:
Candidates having good experience with Java, Spring Boot, Hibernate, Javascript, HTML, CSS, MYSQL will be preferred.
Great if you also have working experience or understanding of Gradle, Grails, Groovy etc.
The candidate should be a confident problem-solver and passionate about delivering quality results.
The candidate must be good at English communication as we daily interact with our International Teammates.
We are located in Pune and looking for Java Fullstack Developers from all over India, who can work remotely, but still, be an integral part of the team.
PRIMARY ROLE:
The Senior Associate - Business Development will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The business development executive will be responsible to research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed, and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.
WHAT YOU'LL DO:
· Develop a growth strategy focused both on financial gain and customer satisfaction
· Conduct research to identify new markets and customer needs
· Arrange business meetings with prospective clients
· Promote the company’s products/services addressing or predicting clients’ objectives
· Prepare sales contracts ensuring adherence to law-established rules and guidelines
· Keep records of sales, revenue, invoices etc.
· Provide trustworthy feedback and after-sales support
· Build long-term relationships with new and existing customers
· Develop entry level staff into valuable salespeople
WHAT WE ARE LOOKING FOR:
· Experience with lead generation and prospect management in the field of HR Services.
· Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
· Persuasive and goal-oriented
· Possesses an energetic, outgoing, and friendly demeanour
· Able to professionally and confidently communicate with C-Level Executives
· Bachelor’s degree or equivalent
· 1+ years of cold calling experience; previous experience in inside sales, or related sales experience; knowledge of sales process from initiation to close
· Excellent analytical and time-management skills
· Demonstrated and proven sales results
· Ability to work independently or as an active member of a team
condidate should be excellent in writing english content









