Customer Service Manager - International Logistics

Position Title : Software Engineer

Position Type: Full-Time

Department: Research & Development

Reports To: First Level Manager,

Company Background:

Affiliated with US Group companies, CGLIA Solutions LLP is an innovative Software Product Development organization developing highly available, highly secure, cloud-based enterprise software products catering to the needs of leading Research Facilities, University Medical Centers, Hospitals, and Pharmaceutical companies across the globe, ultimately contributing to the development of life-saving medications.

CGLIA is committed to helping software professionals unleash their creativity, build world-class enterprise applications, and accelerate their careers in a collaborative and innovation-driven environment.

Job Summary :

As a Software Engineer (Java), you will be responsible for designing, developing, and maintaining scalable, secure, and high-performance cloud-based enterprise applications. You will work closely with Product Management, Business Analysts, QA, DevOps, and cross-functional engineering teams to deliver innovative software solutions that exceed customer expectations.

The ideal candidate should be a self-starter with excellent analytical and problem-solving skills, strong expertise in Java backend technologies, and a passion for developing high-quality software. This role also provides an opportunity to mentor junior engineers, participate in technical discussions, and contribute to architectural decisions.

Key Responsibilities

• Participate in requirement analysis and collaborate with Product Management to understand functional and non-functional requirements.
• Contribute to technical design discussions and prepare technical design documentation.
• Design, develop, test, and maintain scalable backend applications using Java and Spring Boot.
• Develop and maintain RESTful APIs and Microservices.
• Write clean, reusable, maintainable, and well-documented code following industry best practices.
• Optimize application performance, scalability, reliability, and security.
• Perform unit testing, code reviews, debugging, and production issue resolution.
• Collaborate with QA, DevOps, UI, and Product teams throughout the software development lifecycle.
• Mentor junior engineers and actively contribute to knowledge sharing within the team.
• Stay updated with emerging technologies, frameworks, and software development best practices.
• Participate in technical interviews and hiring activities to support organizational growth.
• Undertake additional responsibilities as required to achieve project and organizational objectives.
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Qualifications (Education, Experience, Skills & Knowledge)

• Bachelor's degree in Computer Science, Information Technology, or an equivalent discipline.
• 5+ years of hands-on experience in Java application development.
• Strong expertise in Core Java (Java 8/11/17) and Object-Oriented Programming concepts.
• Extensive experience with Spring Boot, Spring MVC, Spring Data JPA, Spring Security, and Hibernate.
• Strong experience designing and developing RESTful APIs and Microservices.
• Experience working with relational databases such as MySQL, PostgreSQL, Oracle, or MS SQL Server.
• Good understanding of Data Structures, Algorithms, Design Patterns, and Multithreading.
• Angular, Bootstrap, Material Design, HTML5, CSS, JavaScript
• Hands-on experience with Git, Maven/Gradle, and Agile/Scrum development methodologies.
• Experience with code quality tools such as SonarQube and static code analysis.
• Exposure to Docker, Kubernetes, CI/CD pipelines, and cloud platforms (AWS, Azure, or GCP) is preferred.
• Knowledge of messaging systems such as Kafka or RabbitMQ is an added advantage.
• Strong analytical, troubleshooting, and debugging skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently and collaboratively in a fast-paced product development environment.
• Eagerness to learn and adopt new technologies.

Candidates must have an educational background in Computer Science or a related computer field.

A Master’s degree in Computer Science (or equivalent) is highly preferred.

Bachelor’s degree holders (BE/B.Tech) are eligible only if their specialization is in Computer Science or a directly related field.

CDAC candidates will be considered only if their prior academic background is in Computer Science or a relevant computer discipline. Experience:

Minimum 2 years of hands-on experience in Android application development.

Technical Skills:

Proficient in Kotlin and Java for Android development.

Solid understanding of Android SDK, Android Studio, and core Android frameworks.

Experience with MVVM architecture and best practices for modular, maintainable code.

Familiarity with modern libraries: Jetpack components (LiveData, ViewModel, Flow,Navigation, Room, etc.), Retrofit, Dagger/Hilt for dependency injection.

Good grasp of threading, background tasks (Coroutines/WorkManager), and app lifecycle management.

Knowledge of RESTful APIs, JSON parsing, and efficient network communication.

Experience with version control systems, preferably Git.

Job Description – Senior Java Developer (Spring Boot / Microservices)

Location: Chennai, India

Experience: 4+ Years

Availability: Immediate Joiner

About the Role:

We are looking for a highly skilled Java Developer with over 5 years of hands-on experience in building scalable backend systems using Java, Spring Boot, and Microservices architecture. The ideal candidate will have strong problem-solving skills, deep knowledge of backend frameworks, and a solid understanding of JUnit-based testing.

Key Responsibilities:

• Design, develop, and maintain high-performance backend systems using Java and Spring Boot
• Develop and deploy RESTful microservices in a distributed architecture
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, scalable, and testable code following best practices
• Implement unit and integration tests using JUnit and other testing frameworks
• Participate in code reviews and contribute to improving team processes
• Troubleshoot and resolve production issues in a timely manner

Key Skills:

• Strong proficiency in Java
• Expertise in Spring Boot and related modules (Spring Data, Spring Security, etc.)
• Solid understanding of Microservices architecture, REST APIs, and inter-service communication
• Experience with JUnit and writing automated test cases
• Familiarity with CI/CD pipelines and version control (Git)
• Knowledge of containerization (Docker, Kubernetes) is a plus
• Exposure to messaging systems like Kafka or RabbitMQ is a plus
• Familiarity with databases (SQL/NoSQL)

What will you do every day?

As a Security & Compliance Specialist, you are responsible for helping the implementation of the organization's information security and compliance programs. You will also help in implementing and reviewing data protection and privacy controls through technical, operational, and administrative measures. The ideal candidate will have good experience in Security in SaaS products, a deep understanding of regulatory requirements, and a proactive approach to managing security threats and third-party risks; someone who enjoys security work and possesses both deep and wide expertise in the security space.

Job Responsibilities

• Develop and Implement Security & Privacy Policies (Primary | Must have)
• Create and maintain comprehensive security policies and procedures for cloud environments and application security that align with organizational goals and regulatory requirements
• Ensure policies are regularly updated and communicated to relevant stakeholders; should be an SME for Enterprise Security and Privacy related activities
• Third-Party Risk Management (Primary | Must have)
• Handle the third-party risk management activities (TPRM) covering both inbound and outbound assessments (through the Customer & Vendor lifecycles)
• Collaborate with procurement and legal teams to ensure third-party contracts include appropriate security and compliance requirements (this includes reviews of MSA, Bids, RFP’s)
• Compliance Oversight (Primary | Must have)
• Ensure the organization’s compliance with relevant laws, regulations, and standards (e.g., GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2); should be an SME for compliance
• Implementation of minimum 3 standards from GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2
• Lead internal and external audits and manage responses to audit findings
• Product Security Practices (Primary | Must have)
• Integrate security practices into the software development lifecycle (SDLC) and review the releases based on the established Secure SDLC processes
• Review the Products from time to time checking the availability of enterprise security features
• Cloud & Infra Security (Secondary | Good to have)
• Implement, review and maintain robust security controls for cloud platforms (AWS/Azure/GCP) as per the industry best practices (DevSecOps)
• Perform security assessments/reviews and VA scans (non-mandatory) on cloud infra.
• Cybersecurity (Secondary | Good to have)
• Knowledge on Cyber Attack Vectors, Cyber Threat Intelligence, Attack Surface Mgmt., etc.
• Adequate knowledge on Incident Response, Business Resilience and Risk Management

Other responsibilities

• To act as a Security & Privacy champion/catalyst for all functions/BUs within the Company
• This role needs an avert-risk mindset and should handle Incident Management (able to Identify, Analyze, and Resolve Security Incidents)
• Contribute to the Cloud & CyberSecurity roadmap and act as an internal advisory/consultant
• Training entire staff about security and privacy best practices whenever necessary

Experience & Other Requirements

• Degree/Diploma in Computer Science / Information Technology / Cybersecurity or equivalent
• 3+ years (3-7) of experience in information security, with a focus on compliance
• Proven track record in implementing security and compliance policies & controls in a Product based Product company (preferably in a SaaS-based company)
• At least 3 years of working and implementation knowledge for any three of the compliances (ISO 27001, 27701, GDPR, HIPAA, SOC 2, DPDP)
• Good to have working knowledge of Cloud security practices & involved in DevSecOps activities
• Good research mindset with a zeal to explore, learn, share, and implement
• Preferable who can join in 30 days

About AMAZECH SOLUTIONS

Amazech Solutions is a Consulting and Services company in the Information Technology Industry. Established in 2007, we are headquartered in Frisco, Texas, U.S.A. The leadership team at Amazech brings to the table expertise that stems from over 40-man years of experience in developing software solutions in global organizations in various verticals including Healthcare, Banking Services, and Media & Entertainment 

We currently provide services to a wide spectrum of clients ranging from start-ups to Fortune 500 companies. We are actively engaged in Government projects, being an SBA approved company as well as being HUB certified by the State of Texas. 

Our customer-centric approach comes from understanding that our clients need more than technology professionals. This is an exciting time to join Amazech as we look to grow our team in India which comprises of IT professionals with strong competence in both common and niche skill areas.  

Job Description

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? You will be part of a large group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. 

We are seeking Software Engineers who are passionate about marrying data with emerging technologies to join our team. You will have the opportunity to be on the forefront of driving a major transformation and create various products that will disrupt and reimagine technology solutions by working with the best minds in the industry. 

Location: Bangalore, Pune (Hybrid / Remote)

Experience: 5-13 years

Employment type: Full time.

Permanent website: www.amazech.com

Role Description

This is a full-time Java Backend Developer role, based in Bengaluru with flexible remote work option. The Java Backend Developer will be responsible for designing, developing, and delivering complex Java-based applications and providing end-to-end support throughout the software development lifecycle. The successful candidate will collaborate with cross-functional team members, gather and analyze requirements, identify and prioritize technical and functional requirements and provide innovative solutions to address business challenges.

Qualifications

• Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
• 5+ years of hands-on software development experience in Java/J2EE
• Experience in defining software architecture, design patterns, and solution design
• Strong experience in microservices architecture, Angular, Spring Boot Framework, Hibernate, and Web Services (SOAP and REST)
• Experience in cloud infrastructure, ideally with Amazon Web Services
• Strong knowledge in database design, SQL query optimization, and performance tuning
• Demonstrated ability to lead technical teams and mentor team members
• Excellent communication, analytical, and problem-solving skills
• Experience and knowledge of Agile methodologies
• Experience with AWS, GCP, Microsoft Azure, or another cloud services
• Proven ability to work well under pressure and deliver high-quality work within tight deadlines

Other Requirements

• Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
• Strong interpersonal and relationship-building skills. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written communication skills and ability to communicate effectively with international clients. 

Relevant Experience:

• 3-5 years

Required Skills

• In-depth experience with Python and OO concepts

• Experience with using NumPy, Pandas, or similar AI/ML libraries

• Deep understanding of multi-process architecture and threading limitations of Python

• Expert knowledge of Python and related frameworks including Django and Flask.

• Experience in Machine Learning and Artificial Intelligence

• Good understanding of relational data modeling concepts and comfortable with SQL

• databases.

• Good understanding of AWS / Azure cloud

• Nice to have

• Experience / Exposure in Chat BOT or Voice BOT

• Experience in Lambda Function OR Azure Functions

• Exposure to Financial Domain

Additional Skillsets Desired:

• Ability to work with clients and key stakeholders to ensure requirements are met

• Strong problem-solving and debugging skills

• Passion to work in a start-up environment and readiness to dabble with challenging

• Ability to work in both a solo and team environment

• Proven ability to communicate technical information coherently, both verbally and into internal team and external customers, maintaining a customer focused

Position - User Researcher

Location - Mumbai/Bangalore

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.

 You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user

Roles & Responsibilities

• Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
• Help to develop and track quantitative measures of user experience (goals, metrics)
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
• Work closely with product teams to identify research questions.
• Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
• Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
• Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
• Interpret and analyze research results through the lens of UX and social science.
• Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
• Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.

Skills Required

• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
• BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
• 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method

Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)

 Years of Exp –  2+ Years