
Customer Service Associate for Voice & Sales process
at Altruist Technologies private limited
Customer Care Executive (Voice & Sales Process)
We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Strong verbal and written communication skills in English and one regional language.
- Ability to empathize with customers and resolve their queries efficiently.
- Prior experience in customer service or sales will be advantageous.
Responsibilities:
- Manage and resolve customer complaints.
- Achieve sales targets and goals set by the company.
- Maintain customer satisfaction through excellent service.
Salary and Benefits:
- Salary range: INR 15,000 to 18,000 per month.
- Incentives based on performance.
- Comprehensive training and growth opportunities.

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MoEngage is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.
In just four years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Vodafone, Oyo, Airtel, McAfee, MoEngage has over 125+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.
Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.
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and more importantly have fun while you work on scaling MoEngage.
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In-app team is responsible for effectively delivering the contextual information to help companies cross-sell/up-sell on specific workflows triggered on desired actions performed by application users. As a member of in-app team, you will be working on developing high performance systems to deliver the contextual campaigns in real time. In addition to real time campaign delivery, you will work on designing a flexible platform to provide customised experience for application users using web personalization, which allows companies to present unique and personalized experiences on their applications.
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https://twitter.com/hashtag/lifeatmoengage?f=tweets&vertical=default">Life @MoEngage
https://twitter.com/hashtag/techatmoengage?f=tweets&vertical=default">Tech @MoEngage
https://www.moengage.com/blog/techatmoengage-reddit-has-330m-monthly-active-users-so-do-we/">Scale @MoEngage
We handle more than a billion messages everyday. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world class technology team.








