Customer Service Associate for Voice & Sales process

Strong Enterprise Data Modeller profile (Modern Data Platforms)

Mandatory (Experience 1) – Must have 7+ years of experience in Data Modeling or Enterprise Data Architecture, with strong hands-on expertise in designing conceptual, logical, and physical data models for enterprise data platforms

Mandatory (Experience 2) – Must have Strong hands-on experience with enterprise data modeling tools such as Erwin, ER/Studio, PowerDesigner, SQLDBM, or similar enterprise data modeling tools

Mandatory (Experience 3) – Must have Deep understanding of dimensional modeling (Kimball / Inmon methodologies), normalization techniques, and schema design for modern data warehouse environments.

Mandatory (Experience 4) – Proven experience designing data models for modern data platforms such as Snowflake, Databricks, Redshift, Dremio, or similar cloud data warehouse / lakehouse systems.

Mandatory (Experience 5) – Must have strong SQL expertise and schema design skills, with the ability to validate data model implementations and collaborate closely with data engineering teams

Mandatory (Education) – Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related technical field.

Mandatory (Note) – Total experience should not be greater than 15 years

REVIEW CRITERIA:

• Strong Industrial Designer / Physical Product Designer profile
• Must have a minimum 5+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products
• Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs
• Must have experience with 3D Designs using computer-aided design (CAD) tools
• Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)
• Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups
• Design Degree from NID Ahmedabad or an equivalent tier-1 design institute

ROLE & RESPONSIBILITIES:

ABOUT THE ROLE:

As a Lead Industrial Designer, you will drive the design and development of innovative, user-focused products. You will combine aesthetics, functionality, and manufacturability, guiding the design team from concept to production while collaborating with engineering, marketing, and manufacturing teams to ensure the product vision is delivered effectively.

KEY RESPONSIBILITIES:

• Own and drive the design vision for multiple product categories. responsible for bringing together form, function, and user experience into cohesive and manufacturable designs.
• Lead new product design as well as CMF (Color, Material, Finish) exploration to deliver exceptional physical experiences that align with the brand’s identity.
• Engage deeply in user and market research, uncovering insights that shape design strategy and direction.
• Manage multiple parallel projects, collaborate with cross-functional teams (Product, Engineering, Marketing), and oversee external design partners to ensure timely and high-quality execution.

IDEAL CANDIDATE:

• Design thinker with 6 to 7 years of experience in small-sized consumer product designs
• Degree from NID Ahmedabad or an equivalent tier-1 design school
• Strong aesthetic sensibility, technical understanding of materials and processes, and a collaborative mindset
• You enjoy balancing creative exploration with real-world feasibility, and your portfolio reflects both functional design and visual excellence.
• Your work will span early ideation to final mass production, requiring a strong grasp of manufacturing constraints, material sciences, and emerging trends.

PERKS, BENEFITS AND WORK CULTURE:

• Join the Core team – Get real insights into building a tech-enabled recruitment firm.
• Enjoy the freedom that comes with a lot of ownership.
• Challenging and fun work environment.
• Flexible Work Culture – We are a target driven organization. We like hard-workers, but we adore smart-workers more!
• Unlimited Vacation policy - Work hard and take a break when you need it.

This is a senior-level Product Marketing Manager role for a B2B SaaS company.

The person will lead customer marketing and lifecycle marketing initiatives — meaning they focus on existing customers (engagement, retention, advocacy, upsell, cross-sell), not just new lead generation. They will also manage a team and collaborate closely with Sales, Product, and Customer Success.

Shift: 2:30 PM – 11:30 PM IST (US hours, EST overlap)

Location: Remote (India-based candidates okay)

Reports To: VP – Demand Generation & Revenue Strategy

Roles and Responsibilities:

1. Strategic Leadership

• Own and evolve the overall marketing strategy aligned with company goals.
• Build campaigns that drive customer engagement, retention, and advocacy (like NPS, testimonials, referrals, etc.).
• Create lifecycle campaigns to support upsell, cross-sell, and adoption.

2. Team Management

• Lead and mentor a team of marketers (content, demand gen, design, etc.).
• Maintain brand consistency using design tools like Canva.
• Track and report campaign performance.

3. Campaign Planning & Execution

• Run multi-channel campaigns (email, content, social media, paid ads, webinars).
• Manage lead nurturing and marketing automation workflows using tools like HubSpot or Marketo.
• Align with CRM (like Salesforce) for customer engagement.

4. Cross-Functional Collaboration

• Work with Customer Success → to understand customer needs and gather feedback.
• Work with Sales → to align messaging and support revenue goals.
• Work with Product → to communicate new features and collect user stories/case studies.

5. Analytics & Optimization

• Track KPIs such as customer engagement, campaign ROI, and conversion metrics.
• Analyze data, optimize campaigns, and manage marketing budgets.

Ideal Candidate Profile:

• Experience: 11–15 years total, with at least 5–6 years in people management
• Industry" B2B SaaS (must have)
• Specialization: Customer marketing / Lifecycle marketing (not just lead gen)
• Tools: HubSpot, Salesforce, Marketo, Pardot (any marketing automation + CRM tools)
• Soft Skills: Strong communication, leadership, analytical, and storytelling skills
• Extras: Experience using AI tools for content, Canva templates, and OKR alignment
• Work Culture Fit: Comfortable working remotely and cross-time zone (US hours)

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

Operations Executive – Roles and Responsibilities

Objective:

To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.

🔧 Core Responsibilities

1. Training Session Coordination

Responsibilities:

• Coordinate and execute training sessions as per schedules.
• Ensure trainers and learners have all necessary information and access.
• Prepare training kits, tools, and digital resources.

Key Tasks:

• Send session invites and joining links (Zoom/MS Teams).
• Share pre-training materials with participants.
• Monitor live sessions and assist with technical support if needed.

2. Trainer & Client Communication

Responsibilities:

• Act as a liaison between trainers, learners, and internal teams.
• Ensure smooth communication before, during, and after training sessions.
• Address basic queries and escalate issues where needed.

Key Tasks:

• Confirm trainer availability and session readiness.
• Communicate session changes, delays, or cancellations.
• Collect trainer session feedback and pass it to QA or management.

3. Data Entry & Reporting

Responsibilities:

• Maintain accurate records of sessions, trainers, attendance, and client feedback.
• Assist in preparing performance, delivery, and utilization reports.
• Ensure real-time updates to CRM, LMS, and other internal tools.

Key Tasks:

• Update trackers (Google Sheets/Excel) after each session.
• Log trainer invoices, session feedback, and issue tickets.
• Support weekly and monthly reporting tasks.

4. Operational Support Activities

Responsibilities:

• Support the broader operations team with document prep, session audits, and internal coordination.
• Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
• Coordinate across teams (sales, finance, sourcing) to close operational loops.

Key Tasks:

• Help prepare certificates of completion for learners.
• Follow up on trainer documents for finance team (for payout processing).
• Update session timelines or calendars as per changes.

5. Quality & Compliance Assistance

Responsibilities:

• Ensure sessions meet delivery quality benchmarks.
• Follow checklists and SOPs for session execution.
• Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).

Key Tasks:

• Track feedback scores and session satisfaction ratings.
• Help review recordings or reports for quality assurance teams.
• Flag non-compliance issues to senior operations members.

🧠 Required Skills:

• Strong communication & interpersonal skills
• Basic knowledge of CRM/LMS tools and Google Workspace
• Attention to detail and time management
• Team-player with multitasking ability
• Willingness to work flexible hours across global time zones

We are looking for a competent Marketing Manager to be in charge of the organisation's marketing activities. This primarily involves developing and implementing strategies to strengthen the company's market presence and help it find a voice that will make a difference. The ideal candidate will be an experienced professional with a passion for the job, able to employ unique marketing techniques. She will be a skilled marketing strategist and able to drive creativity and enthusiasm in others. The goal is to increase the company's market share and maximise revenues in order to thrive against competitors.

Responsibilities:

• Designing and implementing comprehensive marketing strategies to create awareness of the company's business activities.
• Supervising the department and providing guidance and feedback to other marketing professionals
• Responsible for building the brand and achieving revenue goals by developing and executing marketing plans through regular promotions, special activations and events, strategic tie-ups, influencer networks, PR, digital media, ads and brand promotional material as per plan.
• Produce ideas for promotional events or activities and organize them efficiently.
• Plan and execute campaigns for corporate promotion, launching of new product lines etc.
• Monitor progress and submit performance reports.
• Responsible for producing valuable content for the company's online presence, editorial design and organising the company's publications.
• Conduct general market research to keep abreast of trends and competitor's marketing movements.
• Control budgets and allocate resources amongst projects.
• Become the organisation's agent towards external parties such as media, stakeholders and potential clients and build strategic partnerships.
• Responsible for guest feedback management, tracking marketing expenses, vendor management, co-ordination with agencies to extract the deliverables from them and maintaining good communication with the stakeholders on a regular basis.
• Build a library of artworks, product/event photographs and other brand promotional material on a regular basis. Do an ROI evaluation of all promotions/activations done within two days of execution/completion to understand and improve effectiveness of future marketing promotions/activations. Any other tasks as assigned.
• Will be transparent in job duties through daily reports to direct reporting manager/s, regular updates on activities during execution and monthly updates for regular evaluation.
• Follow it up with concept note, as first step of initiating any promotion.
• Responsible for Annual Marketing Plan, Quarterly Marketing plans, Product creation, Product launches, Brand tie-ups, Event Management, Advertising deals, Barter associations, Email Marketing, Guest Comment card analysis, Periodic photo-shoots
• Responsible for Content Creation for Press Release, Coordination with the PR agency to ensure periodic coverage, Coordination with operations on industry story quotes and various treatment, Entertaining of Media for PR barters, Media meets for Principals or company news launches, Media Gifting, Coordination and closure on monthly PR plan over Marketing activities.

Requirements:

• Proven experience as Marketing & excellent organising skills,
• Analytical and creative thinking, exquisite communication, and interpersonal skills, Up to speed with current and online marketing techniques and best practices
• Thorough knowledge of web analytics (e. g. Google Analytics, WebTrends etc. ) and Google Adwords, Customer-oriented approach with aptitude

Job Description

We are looking for a Mobile and Javascript developer who is proficient with React Native, React.js, and Typescript with 2 years of experience. The primary focus will be on developing UI components with React Native and React JS workflows with Typescript. This will include the use of automated integration tests with RTL. These components are expected to be robust and easy to maintain with the highest code quality. The coordination with the rest of the team working on different layers of the infrastructure should be effective. 

Responsibilities

• • Delivering a complete mobile application OR front-end application using React Native/React JS and Typescript.
• • Building reusable components/widgets and front-end libraries for future use.
• • Translating designs and wireframes into high-quality code.
• • Writing tested, idiomatic, and documented code.
• • Optimizing components for maximum performance across multiple web browsers.
• • Mentoring junior developers, peer-to-peer code reviews, and ensuring that high.
• • Code quality bar should be maintained. Skills
• • Excellent proficiency in React Native, JavaScript, CSS, and HTML, including DOM manipulation and the JavaScript object model.
• • Thorough understanding of React Native, React JS, Typescript, and its core principles.
• • Experience with popular React Native andReact.js workflows (such as React-Redux, React-Router, React Hooks, etc.)
• • Experience with Class components and Functional components.
• • Experience with React Testing Library (RTL). Familiarity with Enzyme, Jest Framework and Cypress.
• • Experience with data structure libraries (e.g. Immutable.js)
• Experience with Backend technology like NodeJS, AWS
• • Familiarity with the front-end development tools such as Babel, Webpack, NPM, etc.
• • Experience with code versioning tools Git and its workflows.
• • Ability to solve problems effectively.
• • Ability to learn and explore new things effectively.
• • Familiarity with RESTful APIs.
• • Ability to understand business requirements and translate them into technical requirements.
• • Professional, precise communication skills.
• • Clear understanding of design patterns especially MV*.
• Experience with AWS is a big plus

Senior UI Developer

Role Objectives 

• Participate in complex design and software development tasks within schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect
• Hands-on development and implementation of solutions including configuration of platform components and custom development
• Tasks associated with testing and documentation of solution implemented 

 Also

• Must be capable of coding and unit testing their code

• Team player with good interpersonal skills

• Should have strong analytical skills
• Good communication skills
• Handlinh several priorities and delivering results in time in a high-pressure, dynamic environment.