Customer Service Associate for Voice & Sales process

About Company

Our client is an Indian D2C brand in Fashion & Accessories.

Roles & responsibilities:

• Developing the HR agenda.

• Overseeing recruitment efforts. Provides guidance and input on business unit restructures, workforce planning and succession planning.

• Developing HR strategies, policies, and practices. Provides HR policy guidance and interpretation.

• Taking charge of the entire change management process and optimizing it.

• Employer branding - focus on bringing corporate culture to life to attract and retain top talent.

• Identifies training needs for business units and individual executive coaching needs.

• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

• Structuring compensation and benefit packages.

• Managing staff wellness initiatives.

Requirements:

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Excellent organizational skills and attention to detail.

• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

• Excellent time management skills with a proven ability to meet deadlines.

• Strong analytical and problem-solving skills.

• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• 3-5 years of relevant experience working with a Start-up

• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management

• Bachelor's degree preferred.

Opportunity for Java Fresher candidates to make career in IT company Software fields and want to learn Live Project working and want to become Software professionals.

Location : Indore, M.P( Work from office only)

Roles and Responsibilities :-

1) He or She will be working on Java core and advance and also learn framework Spring boot.

2) He or she will be working database + admin panel + rest api development on Spring Boot and solving the MYSQL queries

3 ) He or She will learn in making logics, integration 3rd party api and helping frontend developer also if needed

4) He or she will be making backend logics and working with mysql database and making rest api for frontend integration

5) He or she will be working under Senior Guidance , module by module everything will learn from start and scratch

7) He or She will be eligible for full time roles also if performance is good and recommendation also in another IT company

8) He or she will receive internship certificate, letter of recommendation and placement assistance.

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If interested for internship, Please call directly or visit office directly for detail discussion and for free counseling Monday To Saturday 11 Am to 7 P.M

Company name : Logical Soft Tech Pvt Ltd, Indore(M.P)

Contact : -+91-78.69.731.595(HR), +91-826.982.972.9(HR), +91-741.595.091.9(HR), +91-821.025.182.4 (technical Department),

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P

Google Form

https://docs.google.com/forms/d/e/1FAIpQLSeXP7gtiGCewHs8_P2QnIkkyLkLoWUaZVHbTPN-ICUju7npUg/viewform

Referred by Sumit sir

https://www.instagram.com/p/C-evFytohcz/

Key Responsibilities:

- Design, develop, and execute automated test scripts for trading applications.

- Work with product owners and business analysts to understand and write the acceptance test cases.

- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.

- Perform regression, performance, and end to end testing to ensure software reliability.

- Identify, document, and track defects using appropriate tools and methodologies.

- Maintain and enhance existing test automation frameworks for both frontend and backend.

- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.

- Integrate automation cases into CI/CD pipelines

Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- Proven 5+ Years experience in automation testing for web and backend applications.

- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).

- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).

- Familiarity with programming languages such as Java, Python, or JavaScript.

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus

Job Description

We are seeking a skilled Full-stack developer. As a Full-stack developer, you will collaborate with an international cross-functional teams to design, develop, and deploy high-quality software solution.

Responsibilities:

Design, develop, and maintain the application.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Working with the product owner to ensure seamless integration of user-facing elements.

Collaborating with DevOps teams for deployment and scaling.

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Insurance domain is appreciated.

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Strong experience with Spring Boot 3, Java 17 or newer and Maven.

Skills & Requirements

Angular 18+, GitHub, IntellJ IDEA, Java 11+, Jest, Kubernetes, Maven, Mockito, NDBX/ng-aquila, NGRX, Spring Boot, State Management, Typescript, Playwright, PostgreSQL, Sonar, Swagger, AWS, Camunda, Dynatrace, Jenkins, Kafka, NGXS, Signals, Taly.

Roles and Responsibilities

• Responsible for managing & driving the online business on E-commerce marketplaces.
• Responsible for uploading new collections on a weekly basis and ensuring catalogue hygiene of the uploaded catalogue.
• Handling the marketing budgets & the paid advertising campaigns/sponsored ads on the marketplaces.
• Responsible for handling product listings, promotions, deals, discounts & day-to-day operational issues related to the marketplace.
• Sole POC for communication with the category team.
• Strategizing & implementing the plan of action for the month on month growth in the sales from the existing online marketplace.
• Ensuring that all new products are uploaded and listed on websites/channels
• Repricing the products
• FBA Set up a pricing minimum to maximum for FBA listings
• Creating product listings and set minimum and maximum pricing
• Generating out of stock report, bestselling products report, runout stock report brand by brand on daily basis.
• Sort out pricing error issues and re-activate the listings. Inactivate listing to make active listing if required.
• Deleting discarded SKUs from all channels if required
• Optimizing listings with accurate product information, images, pricing and placement to increase sales and maximize revenue
• Optimize existing listings of current products to ensure we are exploring sales opportunities
• Keep up to date with industry techniques for SEO and content marketing
• To analyze product pricing vs our competitors on an ongoing basis and make pricing adjustments
• Support customer care emails and calls and also support social media campaigns.
• Ability to communicate effectively and to operate as part of a team

Company Name: GBH Auto Mechanics Services LLP

Job Profile: Business Development Manager

Job Description

We're seeking a qualified and motivated Business Development Manager who is responsible for developing the sales team. As a remote worker, building good customer relationships, and closing deals for our annual car and bike subscription products. Auto Mechanics is a growing company that prides itself on the quality of its products and its commitment to customer satisfaction. Our team is passionate about what we do and we strive to achieve excellence in every aspect of the business. The successful candidate will be an integral part of our dynamic team and will be responsible for driving our growth through effective sales strategies.

Requirement & Skills

Develop a growth strategy focused both on financial gain and customer satisfaction Communication and negotiation skills Proven sales track recordAbility to build rapport

Experience: 6 - 10 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: BA in business administration or a related field/Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00 am - 7:00 pm

Mandatory language: English

Laptop: candidates are to use their own laptops.Additional Compensation: If applicable, this will be decided based on your designation

-Generating sales of business Loan Product

.-Sourcing business through open market through different channels

.-Present loan options and terms to customers, explaining features, benefits, and eligibility criteria.

-Provide accurate and comprehensive information on interest rates, repayment terms, and associated fees

.-Implement & develop sales activities to achieve target.-Responsibilities include the development, preparation and promotion business loan programs.

-Develop and maintain strong relationship with the clients for repeat business or referrals

.-Aligning with the marketing team on ground lead generation activities for Sales.

• Experience range – 8 to 12 years

• Good understanding of software engineering practices, SDLC.

• Ability to provide elegant and efficient design solutions
• Strong knowledge on design patterns
• Effective interpersonal skills and collaborative management style to include teamwork and team building ability
• Should have knowledge on API integration mulesoft, Apache Camel tools
• Strong knowledge on providing microservices architecture

ROLES & RESPONSIBILITIES:

• Research, programs, plans, designs, and administers building projects for clients by applying knowledge of architectural design and building materials.
• Produces conceptual plans, renderings, and documents.
• Assists in research and coordination of materials and products for project specifications

Skills Required:

Primary Skills:

• Java, Spring Boot/ Node.js- Backend
• HTML, CSS, JS, React/ Angular- Frontend
• SQL
• Mobile Application Development

Secondary Skills:

• Microservices, Design Patterns
• Cloud- AWS, Azure, GCP
• DevOps tools- Jenkins, GIT Pipeline, etc.- Anyone should be fine
• Maven

• 15+ years of Hands-on technical application architecture experience and Application build/ modernization experience

• 15+ years of experience as a technical specialist in Customer-facing roles.

• Ability to travel to client locations as needed (25-50%)

• Extensive experience architecting, designing and programming applications in an AWS Cloud environment

• Experience with designing and building applications using AWS services such as EC2, AWS Elastic Beanstalk, AWS OpsWorks

• Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability

• Hands-on programming skills in any of the following: Python, Java, Node.js, Ruby, .NET or Scala

• Agile software development expert
• Experience with continuous integration tools (e.g. Jenkins)

• Hands-on familiarity with CloudFormation

• Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible)

• Strong scripting skills (e.g. Powershell, Python, Bash, Ruby, Perl, etc.)

• Strong practical application development experience on Linux and Windows-based systems

• Extra curricula software development passion (e.g. active open source contributor)