Customer Service Associate for Voice & Sales process

WeMakeScholars is a data-driven platform in the space of International Education. Students from around the world have used our portal to find higher education opportunities overseas. We specifically help Indian students in sorting their education loan for abroad studies by working with the biggest banks in India like SBI, ICICI, BOB, etc.

Role: Full-stack development for our Product https://www.wemakescholars.com/">https://www.wemakescholars.com/ 

Technologies we use: LAMP with Yii framework

Why should you join us?

- We are a 6 years old start-up with a quite small tech team. Hence, you will have a lot to learn.

- We are growing really quickly with more than 5 lac users every month and have a team size of 65 members as on today.

- We do offer ESOP along with salary if you are well on our expectations.

- We like people who love to learn and grow. We equally contribute to your learning by allowing you enough time to participate in online courses or sessions.

- 24 paid leaves in a year. Work from home option available occasionally.

I think we gave you a lot of reasons to join our team.

**Please apply only if you are well versed in LAMP stack. We do not accept applications from freshers, you should have worked in an organization for at least 6 months before applying.

 Build a database of customer leads through references, opening stalls in areas where there are higher

number of footfalls – like apartment complexes, shopping areas etc., door to door visits, distribution of

pamphlets etc.

 Schedule meetings with potential liabilities customers and understand their requirement; thereafter

presenting them with the most suitable products and explaining the features/benefits.

 Communicate clearly to customers on the requirements for various types of products & services

 Ensure that all customer documents are verified with originals and are handled with care and

confidentiality.

 Complete all account opening related processes accurately so that the customer experience is enhanced

and forms the foundation of a long relationship with the bank.

 Maintain continuous communication with customers on the status of their account opening process.

 Frequently communicate with newly signed up customers and assist them with additional products and

services based on their requirements

 Build reference network from newly signed up customers for potential leads.

 Regularly update Daily Sales Reports and discuss on the plans, action items, progress with the supervisor

How to apply: recruit.hrlspl

Agreement of Sale & Sale Deed

Follow up with the customers for Payments, Registrations

Coordination with Banker for Loan Process

Update Customer Database

Should resolve Customer queries by coordinating with the Civil Team

Should take updates from the Projects Team regarding their flats and update customers

Should prepare MIS Reports

End to End Process from the purchase of the flat till handover process

Fresher also welcome with good communication skill

Age = 18 years to 25 Years

Qualification = Graduates & Post Graduates 

Shift time = 10 am to 7 pm ( 6 days Working )

Salary = 15 k to 18 k + attractive Invectives

Requirements

Excellent communication and interpersonal skills

Generate leads and qualify prospects

Build relationships with clients

Provide excellent customer service

• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Adopt security- first approach in the product development and ensure automated and manual security checks in place across the delivery pipeline
• Lead by example and mentor other developers in the team both technically and professionally
• Support other Senior Product Engineers and contribute to their growth professionally
• Work with  tech leads and the team to ensure shared technology vision and develop state of the art design and architecture for any product development
• Work with other functions such as testing, analysis, infra management, support to ensure faster delivery of products
• Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision
• Look out for technology trends across the industry and apply relevant developments to the products
• Work with the decentralised application business owners to ensure their vision is realised through efficient technology and delivery timelines
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a role title 
• Develop personally and professional outside of the confinement of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan 

• Must have extensive hands on experiencing designing and building mobile applications on Android
• Must have excellent programming, debugging and scripting skills with a solid understanding of Object-Oriented Design principles
• Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools
• Must possess a passion for delivery-focused development, and overcoming challenges through teamwork and self-motivation
• Ability to work in a variety of client settings and in a team-oriented, collaborative environment 
• Ability to communicate technical vision and direction of the product and make significant impacts to technology and design choices

• Architectural design while leading and inspiring software development teams 
• Leading development of large, custom-built object-oriented applications 
• Continuous integration tools and test automation
• Managing systems in production and understands release process, monitoring, and debugging
• Working and developing in agile environment working with XP/Scrum development practices

• Expertise in end to end Android development and release management
• Proficiency in at least two of the following: Java,  NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess 
• Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc 
• Hands on experience managing databases like MongoDB, Cassandra, Redis
• Exposure to event driven systems and event streaming engines like Kafka
• Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
• Solid OO skills, including strong design patterns knowledge and enterprise integration

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.