Customer Service Associate for Voice & Sales process

Strong Full stack developer Profile

Mandatory (Experience 1) - Must Have Minimum 5+ YOE in Software Development,

Mandatory (Experience 2) - Must have 4+ YOE in backend using Python.

Mandatory (Experience 3) - Must have good experience in frontend using React JS with knowledge of HTML, CSS, and JavaScript.

Mandatory (Experience 4) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server / DB2 / SQL / MongoDB / Neo4J

Preferred

Preferred (Core Skill 1) - Expertise with any CI / CD tool e.g. (Jenkins, GitLab CI / CD, CircleCI, Google Clod Build, AWS CodePipeline, Azure CI / CD etc)

Preferred (Core Skill 2) - Mandatory Expertise with any one cloud platforms (Azure / AWS / Google Cloud)

Preferred (Company) - Product Company

Job Description for PostgreSQL Lead

Job Title: PostgreSQL Lead

Company: Mydbops

About us:

As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. Our Customer Account Management team is vital in ensuring client satisfaction and loyalty.

Role Overview

As the PostgreSQL Lead, you will own the design, implementation, and operational excellence of PostgreSQL environments. You’ll lead technical decision-making, mentor the team, interface with customers, and drive key initiatives covering performance tuning, HA architectures, migrations, and cloud deployments.

Key Responsibilities

• Lead PostgreSQL production environments: architecture, stability, performance, and scalability
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• Oversee complex troubleshooting, query optimization, and performance analysis
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• Architect and maintain HA/DR systems (e.g., Streaming Replication, Patroni, repmgr)
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• Define backup, recovery, replication, and failover protocols
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• Guide DB migrations, patches, and upgrades across environments
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• Collaborate with DevOps and cloud teams for infrastructure automation
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• Use monitoring (pg_stat_statements, PMM, Nagios or any monitoring stack) to proactively resolve issues
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• Provide technical mentorship—conduct peer reviews, upskill, and onboard junior DBAs
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• Lead customer interactions: understand requirements, design solutions, and present proposals
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• Drive process improvements and establish database best practices

Requirements

• Experience: 4-5 years in PostgreSQL administration, with at least 2+ years in a leadership role
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• Performance Optimization: Expert in query tuning, indexing strategies, partitioning, and execution plan analysis.
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• Extension Management: Proficient with critical PostgreSQL extensions including:
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• pg_stat_statements – query performance tracking
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• pg_partman – partition maintenance
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• pg_repack – online table reorganization
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• uuid-ossp – UUID generation
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• pg_cron – native job scheduling
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• auto_explain – capturing costly queries
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• Backup & Recovery: Deep experience with pgBackRest, Barman, and implementing Point-in-Time Recovery (PITR).
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• High Availability & Clustering: Proven expertise in configuring and managing HA environments using Patroni, repmgr, and streaming replication.
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• Cloud Platforms: Strong operational knowledge of AWS RDS and Aurora PostgreSQL, including parameter tuning, snapshot management, and performance insights.
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• Scripting & Automation: Skilled in Linux system administration, with advanced scripting capabilities in Bash and Python.
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• Monitoring & Observability: Familiar with pg_stat_statements, PMM, Nagios, and building custom dashboards using Grafana and Prometheus.
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• Leadership & Collaboration: Strong problem-solving skills, effective communication with stakeholders, and experience leading database reliability and automation initiatives.
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Preferred Qualifications

• Bachelor’s/Master’s degree in CS, Engineering, or equivalent
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• PostgreSQL certifications (e.g., EDB, AWS)
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• Consulting/service delivery experience in managed services or support roles
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• Experience in large-scale migrations and modernization projects
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• Exposure to multi-cloud environments and DBaaS platforms

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Professional growth and development opportunities.
• Collaborative and inclusive work environment.
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Job Details:

• Work time: General shift
• Working days: 5 Days
• Mode of Employment - Work From Home
• Experience - 4-5 years

Open Position: Facilities Engineers (2 positions)

MAQ Software, a leading global software consultancy, is nearing completion of our first office tower in Noida Sector 145 to support 2,000 engineers. Our new facility is located near Sector 145 Metro station adjoining the proposed 15 acre Microsoft campus. Our 350,000 square feet, 11 story building is designed by the leading architects and technical consultants. Our Platinum Green qualified building takes advantage of the recent advances in energy efficiency and uses 500KW solar plant.

Job Description:

We are seeking a Facilities Engineer to oversee all aspects of building functions and guarantee the safety and functionality of all facilities. Duties include working with contractors, planning maintenance work, maintaining records, and supervising facilities staff. The Facilities Engineer will ensure that our facilities are safe, functional, and efficient while also adhering to the government regulations. The ideal applicant will be well-versed in mechanical, electrical, and plumbing systems and have previous building management expertise.

Key Responsibilities:

• Design and oversee the construction of new facilities, ensuring they are functional, efficient, and safe.

• Manage and supervise facility maintenance staff, contractors, and vendors.

• Identify opportunities to improve energy efficiency and sustainability and implement solutions as appropriate.

• Maintain accurate records of maintenance and repair activities, as well as expenses.

• Develop and implement preventive maintenance programs for all facilities and equipment.

• Inspect buildings’ structures to determine the need for repairs or renovations.

• Maintain equipment and building provisions to meet health and safety requirements.

• Control activities like parking space allocation, waste disposal, building security etc.

• Prepare and implement project budgets and time limits.

• Work with other departments to identify and prioritize facility-related projects and allocate resources accordingly.

• Ensure that all facilities are equipped with necessary safety equipment and that staff are trained to use it.

• Provide technical support and guidance to other departments as needed.

Qualifications & Skills:

• Bachelor's degree in mechanical engineering, electrical engineering, or a related field.

• 8+ years of experience in facilities management or a related field.

• Strong understanding of mechanical, electrical, and plumbing systems.

• Knowledge of HVAC and other building systems.

• Experience in project management, including budgeting and scheduling.

• Ability to read and interpret technical drawings and specifications.

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills.

• Familiarity with local and federal regulations related to facilities management.

• Experience with energy efficiency and sustainability initiatives is a plus.

Experience: 1-10 years

Work timings: To support our high-performance engineering team, we must limit downtime. You will be required to work in shifts to address issues with contractors as expected in new buildings in the new Noida sector.

We prefer candidates staying close to Noida Sector 145 to reduce traffic related issues.

Job location: MAQ Software, A3, Sector 145, Noida 201301

Responsibilities: 

• Contribute to managing end-to-end implementation project life cycle, driving optimization of operating models 
• Determine Project Scope, Objectives and Dependencies
• Develop and manage a detailed project schedule, work plan and key milestones
• Determine and Define Project Resource Allocations
• Manage Risks, Issues, Assumptions and Dependencies on Project by assigning appropriate ownership and escalations
• Capture project health metrics, maintaining a central repository for all projects and project information that provide insights into processes and frameworks that work 
• Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and Track Action Items to closure
• Conduct governance calls for ongoing projects and ensuring project commitments are being met by Darwinbox’s implementation team as well as the Client’s implementation team 
• Develop and manage a detailed project schedule and work plan
• Collaborate with Client on requirement changes and initiate change management process
•  Identify, document and update the project scope for changes
• Initiate appropriate review and approvals on the changes
• Evaluate and analyze the impact of changes and communicate with stakeholders
• Seek approvals and commitments on the scope, cost and schedule
• Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project Management tools and methodologies 
• Review/prepare Project Plans for implementation projects and monitor resource allocation 
• Identify Stakeholder Communication Requirements on project performance metrics
• Collaborate with Product Teams on Product enhancements
• Document impact and prioritize changes to Product Backlog and timelines
• Stakeholder Reporting - Preparing status reports, highlighting risks to the project timelines, proactively escalating potential red flags, and recommending mitigation solutions 
• Track Project Closure / Handover activities to downstream teams. 

General Requirements: 

• B. Tech or an equivalent degree 
• MBA or an equivalent degree is preferred but not mandatory 
• Excellent written and verbal communication skills 
• Ability to work under pressure and adaptable to change 
• Excellent time management and problem-solving skills 
• Proficiency in MS Office tool.
• Any experience in MS SharePoint, MS Power Automate, Excel Macros, and Project Management Tools like JIRA, and Zoho Projects is an added advantage 
• Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory 

•  8-10 years of prior experience in a project management role is preferred with strong experience in HRMS implementation.