Customer Service Associate for Voice & Sales process

Job Summary

We are seeking a skilled Python Developer with experience in building scalable applications using Python frameworks such as Flask and Django. The ideal candidate should have hands-on experience with PySpark for big data processing and strong SQL skills for data analysis and database management.

Key Responsibilities

• Design, develop, test, and maintain Python-based applications.
• Develop RESTful APIs using Flask and/or Django.
• Build scalable data processing pipelines using PySpark.
• Write efficient SQL queries, stored procedures, and optimize database performance.
• Integrate applications with databases and third-party services.
• Collaborate with cross-functional teams to gather and implement business requirements.
• Troubleshoot, debug, and enhance application performance.
• Follow coding standards, perform code reviews, and maintain technical documentation.

Required Skills

• Strong proficiency in Python.
• Hands-on experience with Flask and/or Django.
• Experience with PySpark for large-scale data processing.
• Strong knowledge of SQL (writing complex queries, joins, indexing, optimization).
• Understanding of REST APIs and microservices architecture.
• Experience with Git/version control.
• Knowledge of relational databases such as PostgreSQL, MySQL, SQL Server, or Oracle.
• Good problem-solving and analytical skills.

Preferred Skills

• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes.
• Knowledge of CI/CD pipelines.
• Experience with Airflow or other workflow orchestration tools.
• Understanding of Agile/Scrum methodologies.

Want to build core backend-powered experiences such as Checkout and Credit for the 5th largest E-com portal in the country? Then read on..

About The company

Founded by serial Entrepreneurs from IIT Bombay, Snapmint is challenging the way banking is done by building the banking experience ground up. Our first product provides purchase financing at 0% interest rates to 300 Million consumers in India who do not have credit cards using instant credit scoring and advanced underwriting systems. We look at hundreds of variables, much beyond traditional credit models. With real time credit approval, seamless digital loan servicing and repayments technology we are revolutionizing the way banking is done for todays smartphone-wielding Indian.

Website: https://snapmint.com

LinkedIn: https://www.linkedin.com/company/snapmintfinserv/

Title: Senior Engineering Manager, Backend

Experience: 8-12 Years

Work Location: Gurgaon (Unitech Cyber Park, Sector 39)

Working Arrangement: 5 days (WFO)

Job Overview:

As Engineering Manager Backend, you will lead a team of backend engineers, driving the development of scalable, reliable, and performant systems. You will work closely with product management, front-end engineers, and other cross-functional teams to deliver high-quality solutions while ensuring alignment with the companys technical and business goals. You will play a key role in coaching and mentoring engineers, promoting best practices, and helping to grow the backend engineering capabilities.

Key Responsibilities:

• Design and build highly scalable, low-latency, fault-tolerant backend services handling high-volume financial transactions.
• Work hands-on with the team on core backend development, architecture, and production issues.
• Lead, mentor, and manage a team of backend engineers, ensuring high-quality delivery and fostering a collaborative work environment.
• Collaborate with product managers, engineers, and other stakeholders to define technical solutions and design scalable backend architectures.
• Own the development and maintenance of backend systems, APIs, and services.
• Drive technical initiatives, including infrastructure improvements, performance optimizations, and platform scalability.
• Guide the team in implementing industry best practices for code quality, security, and performance.
• Participate in code reviews, providing constructive feedback and maintaining high coding standards.
• Promote agile methodologies and ensure the team adheres to sprint timelines and goals.
• Develop and track key performance indicators (KPIs) to measure team productivity and system reliability.
• Foster a culture of continuous learning, experimentation, and improvement within the backend engineering team.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 8+ years of experience in backend development with a proven track record of leading engineering teams.
• Strong experience with backend language ie. Node.js/Golang
• Experience working with databases (SQL, NoSQL), caching systems, and RESTful APIs.
• Familiarity with cloud platforms like AWS, GCP, or Azure and containerization technologies (e.g., Docker, Kubernetes).
• Solid understanding of software development principles, version control, and CI/CD practices.
• Excellent problem-solving skills and the ability to architect complex systems.
• Strong leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Description

JOB DESCRIPTION – SENIOR ANALYST – DATA SCIENTIST 

Key Responsibilities ·       

Work with business stakeholders and cross-functional SMEs to deeply understand business context and key business questions·       

Advanced skills with statistical/programming in Python and data querying languages (e.g., SQL, Hadoop/Hive, Scala)·       

Solid understanding of time-series forecasting techniques·       

Good hands-on skills in both feature engineering and hyperparameter optimization·       

Able to write clean and tested code that can be maintained by other software engineers·       

Able to clearly summarize and communicate data analysis assumptions and results·       

Able to craft effective data pipelines to transform your analyses from offline to production systems·       

Self-motivated and a proactive problem solver who can work independently and in teams·       

Connects both externally and internally to understand industry trends, technology advances and outstanding processes or solutions·       

Is collaborative and engages (strategic & tactical. Able to influence without authority, handle complex issues and implement positive change·       

Work on multiple pillars of AI including cognitive engineering, conversational bots, and data science·       

Ensure that solutions exhibit high levels of performance, security, scalability, maintainability, repeatability, appropriate reusability, and reliability upon deployment ·       

Provide guidance and leadership to more junior data scientists, managing processes and flow of work, vetting designs, and mentoring team members to realize their full potential·       

Lead discussions at peer review and use interpersonal skills to positively influence decision making·       

Provide subject matter expertise in machine learning techniques, tools, and concepts; make impactful contributions to internal discussions on emerging practices·       

Facilitate cross-geography sharing of new ideas, learnings, and best-practices 

What We Are Looking For 

Required Qualifications ·       

Master's degree in a quantitative field such as Data Science, Statistics, Applied Mathematics or Bachelor's degree in engineering, computer science, or related field. ·       

4 – 6 years of total work experience as data scientist or analytical role, with at least 2-3 years of experience in time series forecasting·       

A combination of business focus, strong analytical and problem-solving skills, and programming knowledge to be able to quickly cycle hypothesis through the discovery phase of a project ·       

Strong experience in Time Series Forecasting and Demand Planning ·       

Advanced skills with statistical/programming software (e.g., R, Python) and data querying languages (e.g., SQL, Hadoop/Hive, Scala) ·       

Good hands-on skills in both feature engineering and hyperparameter optimization ·       

Experience producing high-quality code, tests, documentation·       

Understanding of descriptive and exploratory statistics, predictive modelling, evaluation metrics, decision trees, machine learning algorithms, optimization & forecasting techniques, and / or deep learning methodologies·       

Proficiency in statistical concepts and ML algorithms·       

Ability to lead, manage, build, and deliver customer business results through data scientists or professional services team·       

Ability to share ideas in a compelling manner, to clearly summarize and communicate data analysis assumptions and results·       

Self-motivated and a proactive problem solver who can work independently and in teams·       

Outstanding verbal and written communication skills with the ability to effectively advocate technical solutions to engineering and business teams 

Desired Qualifications ·      

Experience working in one or multiple supply chain functions (e.g., procurement, planning, manufacturing, quality, logistics) is strongly preferred ·       

Experience in applying AI/ML within a CPG or Healthcare business environment is strongly preferred ·       

Experience in creating CI/CD pipelines for deployment using Jenkins. ·       

Experience implementing MLOPs framework along with understanding of data security·       

Implementation on ML models·       

Exposure to visualization packages and Azure tech stack.  

Must have skills

Python - 2 years

Data Science - 4 years

SQL - 2 years

Machine Learning - 2 years

Nice to have skills

Data Analysis - 4 years

Time Series Forecasting - 2 years

Demand Planning - 2 years

Hadoop - 2 years

Statistical concepts - 2 years

Supply chain functions - 2 years

Job Summary:

We are looking for a proactive Relationship Manager to drive retail insurance sales through client acquisition and agent management. The role involves recruiting and supporting agents, achieving monthly sales targets, and maintaining strong client relationships.

Key Responsibilities:

• Acquire new clients and meet GWP/sales targets.
• Recruit, train, and manage agents for business growth.
• Provide accurate quotations and ensure policy completion.
• Maintain regular follow-ups and ensure compliance.

Skills:

Insurance knowledge, communication, negotiation, relationship building, and target orientation.

We are looking for an enthusiastic Executive Branding Specialist who will be responsible for managing and enhancing the online presence of our CEO. The primary focus will be on developing and implementing strategies to promote the CEO’s personal brand, increase their visibility across digital channels. You will work closely with the marketing team to align the CEO’s online persona with the company’s overall branding and values.

Key Responsibilities

● Develop and execute digital marketing strategies to enhance the CEO's personal brand and reputation.

● Monitor and manage the CEO's online presence across various social media platforms, ensuring a positive and consistent image.

● Research, create and curate engaging and relevant content for the CEO's social media profiles, including posts, articles, blogs, and videos(using Canva/similar)

● Conduct research on industry trends, competitors, and relevant topics to develop content ideas that align with the CEO's expertise and reputation goals.

● Monitor and respond to online feedback, comments, and inquiries directed at the CEO, maintaining a professional and positive image.

● Implement SEO techniques and strategies to optimize the CEO's online visibility and search engine rankings.

● Handle any digital crisis that may occur, including negative reviews or feedback.

● Track and analyze key performance indicators (KPIs) to evaluate the effectiveness of reputation management efforts and make data-driven recommendations for improvement.

● Stay updated on the latest digital marketing trends, tools, and techniques, and propose innovative strategies to enhance the CEO's reputation.

● Support the marketing team with other digital marketing initiatives as required.

Skills Required

● Good understanding of marketing tools/apps, social media platforms, and what works and what doesn't works on social media.

● Ability to assist/drive initiatives like podcasts, reels/shorts and other marketing content.

● Ability to research and learn on own, and come up with good content and strategy.

● Good understanding of the latest marketing trends and techniques.

● Excellent verbal and written communication skills.

● Passion for the marketing industry and its best practices.

● Strong desire to learn along with professional drive. 

Key Responsibilities:

• Design, develop, support, and maintain automated business intelligence products using

Tableau.

• Good understanding of data warehousing and data management concepts including OLTP,

OLAP, Dimensional Modelling, star/snowflake schemas

• Rapidly design, develop, and implement reporting applications that embed KPI metrics and

actionable insights into the operational, tactical, and strategic activities of key business

functions.

• Identify business requirements, design processes leveraging/adapting the business logic, and

regularly communicate with business stakeholders to ensure delivery meets business needs.

• Design and code business intelligence projects using Tableau, ensuring best practices for data

visualization and implementation.

• Develop and maintain dashboards and data sources that meet and exceed customer

requirements.

• Utilize Python for data manipulation, automation, and integration tasks to support Tableau

development.

• Write and optimize SQL queries for data extraction, transformation, and loading processes.

• Partner with business information architects to understand the business use cases

supporting and fulfilling business and data strategy.

• Collaborate with Product Owners and cross-functional teams in an agile environment.

• Provide expertise and best practices for data visualization and Tableau implementations.

• Work alongside solution architects in RFI/RFP response solution design, customer

presentations, demonstrations, POCs, etc., for growth.

• Understanding of Project life cycle and quality processes.

Qualifications:

• 5+ years of experience in Tableau development; Tableau certification is highly preferred.

• Proficiency in Python for data manipulation, automation, and integration tasks.

• Strong understanding and experience with SQL for database management and query

optimization.

• Ability to independently learn new technologies and show initiative.

• Demonstrated ability to work independently with minimal direction.

• Desire to stay current with industry technologies and standards.

• Strong presentation skills – ability to simplify complex situations and ideas into compelling

and effective written and oral presentations.

• Quick learner – ability to understand and rapidly comprehend new areas, both functional

and technical, and apply detailed and critical thinking to customer solutions.

Skills:

Full Stack Developer

Developed Gaming Application

Developed 3D Gaming Application

Basic knowledge of C, C++, MySQL, Mongo db

Role: Art/Designer

Department: Marketing

Location: Gurgaon

Stream: Marketing Communications

NOTE: THIS IS A CONTRACT TO HIRE ROLE.

Responsibilities

• Manage and Design for various communications on channels like Email, Notifications, In-app/Web/m-web properties

• Product campaigns and brand campaigns (ATL/BTL) either contribute directly and/or oversee if led by agency

• Off-line collaterals like Point-of-sale, Posters, Danglers etc.

• Social media campaigns

• Internal communications on need basis

• Work in-close collaboration with growth, brand marketing, designer and agencies (on need basis) as a team of 3 – you the designer, copywriter and content writer

• Your performance will be measured on the effectiveness of the communication you develop using KPIs like Transaction numbers, click through rates, engagement, etc

• For the desired position, the employee must provide strong conceptual thinking, solid design skills and expertise in creative design programs.

Skills

• Amazing design skills across various medium

• Expertise in adobe creative suit

• Proactive and an idea person who can take leap from the brief to design the most impactful communication

• Work closely with copywriter - content person and the marketing team

• Collaborates effectively and is open to ideas from other people

• Active on the new age social media platforms and is well-aware of social and other trends

• Experience of working in unstructured environment, entrepreneurial in nature

• What will Push- Up Your Chances is about 2 years of advertising experience especially digital with the ability to work under tight deadlines.

• Strong understanding of different styles of designs for different requirements.

• Command over Hindi in addition to English language. Regional language skills would be an added advantage.

Education Qualification Bachelor’s Degree in graphic design or related field

Work Experience

1. Around 2 years of work experience in design, creative & conceptualizing experience preferably in advertising agencies

2. High-level proficiency in Adobe Creative Suite (CS6 or higher): Illustrator Photoshop, InDesign (web, video and animation software)