
Customer Service Associate for Voice & Sales process
at Altruist Technologies private limited
Customer Care Executive (Voice & Sales Process)
We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Strong verbal and written communication skills in English and one regional language.
- Ability to empathize with customers and resolve their queries efficiently.
- Prior experience in customer service or sales will be advantageous.
Responsibilities:
- Manage and resolve customer complaints.
- Achieve sales targets and goals set by the company.
- Maintain customer satisfaction through excellent service.
Salary and Benefits:
- Salary range: INR 15,000 to 18,000 per month.
- Incentives based on performance.
- Comprehensive training and growth opportunities.

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Website: https://coincrowd.com/
Domain : Finance, Blockchain, Crypto
Role : Permanent full time Employment
Job Location : Work from Home / Remote
Overview: We are looking for a creative and driven Social Media Specialist to join our team. As a Social Media Specialist, you will be responsible for developing and executing social media strategies to enhance our brand presence, engage our community, and drive growth in the cryptocurrency sector.
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In recognition of your valuable contributions, you will receive an equity based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.
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JOB DESCRIPTION
Create and develop PCB layouts based on electronic schematics with proper
component placement and routing to have minimal EMI.
Ensuring the design meets all electrical and mechanical requirements, including size
constraints, signal integrity, power distribution, and thermal considerations.
Expertise in PCB and component Footprint (3D model) and Symbol creation also
monitor, review and drive the library deliverables.
Individual Contributor and take Ownership for library, multi-layer (4 to 6 layers) PCB
Layout, BOM generation till Gerber release and pick & place data for production.
He/She will be responsible for maintaining the 3D model of the designed PCB.
He/She will be handling the queries related to gerber from PCB manufacturers.
Need to be involved in CFT (mechanical, electrical & firmware) for design reviews.
The designer must have hands on experience of Altium, Orcad, AutoCAD like CAD
softwares.
Ensure that PCB designs comply with industry standards, regulations, and
certifications (e.g., IPC standards, RoHS, UL).
Keep up-to-date with the latest advancements in PCB design technologies, tools, and
methodologies to stay competitive and drive innovation.
Understand and work with design files in various formats like Gerber, DXF, step, and
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Conduct design rule checks (DRC) and electrical rule checks (ERC) to ensure the
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Bachelor degree in Electrical Engineering, Electronics Engineering, or a related
field.
Proficiency in PCB design software and tools.
Strong understanding of electronics, electrical engineering principles, and PCB
manufacturing processes.
Knowledge of industry standards and regulations related to PCB design and
manufacturing.
Problem-solving skills and attention to detail.
Effective communication and teamwork skills.
Experience with PCB layout in various applications, such as consumer electronics,
automotive, aerospace, or medical devices, is a plus.
Work experience of 4+ years in design and development of PCBs for power electronics
and embedded applications.
| Demonstrated understanding of cloud software architectures |
| Experience solving problems following SOLID and OO design principles |
| Demonstrated ability in supporting customers and/or internal teams supporting software under customer usage scenarios |
| Demonstrated understanding of software design, analysis and programming using Node.js and Typescript/JavaScript |
| SOA Experience on API integration is must |
| Strong Experience working UI technologies. Angular preferred. |
| Experience with CI/CD methodoligies. |
| Experience developing software in a serverless cloud environment (AWS preferable) |
| Demonstrated expertise with debugging / performance profiling |
| Experience with software version control and release |
| Demonstrated attention to detail and ability to analyze complex interdependent variables |
| Demonstrated verbal and written communication skills |
| Ability to work effectively within a team environment and lead junior engineers |
| Quality consciousness |
| Minimum 4 years of cloud software development experience (AWS preferred) |
| Preferably BS degree in Computer Science, Computer Engineering , or Electrical Engineering. |
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- Provide assistance to testers and support personnel as needed to determine system problems.
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* Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.
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- Remain knowledgeable of new emerging technologies and their impact on internal systems.
- Available to work on call when needed.
- Perform other miscellaneous duties as assigned by management.
*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.
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- Experience using Python, JavaScript, and React.
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- Experience in cloud infrastructure
- Experience with Sql and NoSql databases
- Familiarity with modern CI/CD methods
- Ability to organize, prioritize, and handle multiple assignments on a daily basis.
- Strong and effective inter-personal and communication skills
- Ability to interact professionally with a diverse group of clients and staff.
- Must be able to work flexible hours on-site and remote.
- Must be able to coordinate with other staff and provide technological leadership.
- Ability to work in a complex, dynamic team environment with minimal supervision.
- Must possess good organizational skills.
Education, Experience, and Certification:
- Associate’s or bachelor’s degree preferred (Computer Science, Engineer, etc.), but equivalent work experience in a technology related area may substitute.
- 5+ years relevant experience, required. *
- Experience using version control daily in a developer environment.
- Experience with Python, JavaScript, and React is required.
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