Research Analyst

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

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CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

Department: Inside Sales – Domestic (B2C)

Employment Type: Full-Time

Qualification:

• Minimum: SSC (10th Pass) or HSC (12th Pass)

Language Requirements:

• Mandatory: English + Hindi
• Preferred: English + Hindi + Any Regional Language

Experience Required:

• Minimum 1 year of experience in:
• BPO Sales (Domestic Voice Process)
• Inside Sales / Tele-Sales
• Collections / Pre-Sales / Lead Generation
• (B2C experience preferred)

Key Skills:

• Excellent communication in English & Hindi
• Confident and persuasive approach
• Strong in up-selling and lead conversion
• Target-driven & self-motivated
• Ability to handle objections and customer queries
• Good listening and interpersonal skills

Roles & Responsibilities:

• Make outbound sales calls to domestic leads/customers
• Understand customer requirements and pitch suitable products/services
• Drive lead generation and convert leads into sales
• Maintain CRM records and update call logs
• Follow-up with prospects and handle queries effectively
• Achieve daily/weekly/monthly sales targets
• Deliver excellent customer experience through quality conversations

Position: Full Stack Developer

Job Location: Mumbai

About BharatNXT

BharatNXT helps unlock the power of the under-utilized credit card that resides in your wallet. We provide the wings to your credit card, to become the Super Hero that you need in your time of need or to improve the working cashflows for your business.

- Through BharatNXT, any business can now pay your suppliers, rent, tax and compliance costs while unlocking discounts and the extra credit days that is available through your card.

Job Description

Roles and Responsibilities

• Determining development requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Champion the adherence and implementation of best practices, processes, and standards.
• Perform code reviews and mentor the team. Ensure code meets functional, compatibility and security requirements.
• Take on complex development tasks and execute them efficiently and effectively.
• Translate application storyboards and use cases into functional applications. Clearly articulate the solutions and get there in most efficient way 
• Design and develop UI and back-end features for the enterprise platform.
• Help design, build, document and maintain the platform
• Identify risks and areas of improvement and take steps to address the risks and ensure continuous improvement.
• Analysing existing operations and scheduling training sessions and meetings to discuss improvements.
• Keeping up-to-date with industry trends and developments.
• Provide timely updates to relevant stakeholders via reports and meetings.
• Constantly be on the lookout for ways to improve the system, discover issues and deliver better value to the customer

Candidates Profile

• 4-6 years of hands-on experience developing complex enterprise software systems
• Hands-on experience refactoring code, writing modular reusable code and implementing microservices architecture.
• Proficient in system design and architecture best practices.
• Strong organizational and project management skills.
• Experience with Linux based environments
• Bachelor’s degree in computer science, engineering, or a related field.
• Proficiency in Java, Spring boot Framework, HTML, Javascript, CSS, Angular, MySQL,
• Proficiency in GIT, Jenkins, SonarQube, etc
• Familiarity with cloud-based deployment and architecture.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Knowledge and experience adhering to software development life cycle best practices including test-driven development (TDD), unit testing discipline, agile development, and CI/CD strategies. 
• An ability to translate real business problems into technical solutions. 
• Solid understanding of REST APIs
• Domain expertise in BFSI domain (more specifically Supply Chain Financing, dynamic discounting) is a plus
• Passionate about building quality software and scaling technology to meet the needs of tomorrow
• Writing testable software every day, with a focus on incremental innovation
• Keen to learn about new technologies and business innovations across industry 
• Keen to work in a dynamic fast paced startup environment
• Excellent communication skills that would help in sharing ideas with peers and the senior management

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a high-energy and dynamic Inside Sales Representative to join our growing team and fix quality meetings with potential customers. This role will be responsible for servicing outbound sales with a focus on generating, qualifying, and engaging all prospective clients. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle.  

This position requires outbound cold calling, emailing, qualification, and tight collaboration with the Business Development Manager (BDM) to generate new opportunities.  

Roles and Responsibilities:

• Primary responsibility would be to generate demand and move leads through the pipeline and convert them into sales qualified leads.

• Respond, engage and qualify inbound leads and inquiries. 

• Develop and execute a strong prospecting plan of attack, including email and call scripts. 

• Quickly learn about the product, effectively communicate the value proposition and be able to respond to objections.

• Follow-up on leads and provide appropriate information to foster relationships.

• Educate leads on our product and nurture them until they are qualified and ready to talk with BDM. 

• Schedule meetings and demos for BDM.  

Requirements /Qualifications: 

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, Experience with CRM applications.

• Data-driven mindset.

• 1-3 years of experience as an Inside Sales Representative in SaaS/ B2B.

• Bachelor’s degree or equivalent required.

1) Determine client needs and expectations and participate in the development of the overall client service plan. Analyse, develop, and implement information security programs, including organizational design and key processes for our clients as per plans

2)Design and develop cyber security strategies and programs for large and complex organizations

3)Define and implement cyber risk management structures, governance models, organizational transformations in the areas of cyber security

4)Develop security policies, processes, procedures. Map controls and compliance requirements. Responsible for risk assessments, gap analysis (against standards and benchmarks), risk mitigation strategy development.

4)Roll out the GRC Cybersecurity controls framework while balancing the approach with end user experience and compliance

5)Develop and tailor approaches, methods and tools to support clients cyber risk programs and initiatives

6)Provide strategic and operational advice in the areas of safeguarding critical information. Identify areas requiring improvement in the client's business processes to enable preparation of recommendations. 7)Evaluate, implement and operationalize security controls, define metrics for measure performance and establish a framework for continuous monitoring and improvement and Play substantive role in internal and external client relationship and communication

8)Interact with CxOs to define the roadmap for GRC strategy.

9Help build Cyber Transformation practice by getting involved in areas beyond engagement delivery such as pre-sales, RFP response, solution designing, competency development and Go to market strategies

10)Create or help create though leadership content in the emerging areas of Cyber Strategy and Risk Transformation .

Immediate Joiners

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat

• Provide knowledgeable answers to questions about product, pricing and availability

• Work with internal departments to meet customer's needs

• Data entry in various platforms Qualifications

• Freshers can apply

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, organize, and prioritize work

CupShup is looking for Operations Executive for the respective city. You will be responsible to handle the network growth, BTL Campaign function & operations, audit i. e. internal audits, client audits, cost audits, etc.

Responsibilities:

• Exeuctiion of BTL / Offline marketing campaigns across locations
• Strengthening network of promoters 
• Vendor/Partners Empanelment
• Logistics and Collaterals
• Success of the campaigns
• Process improvement and streamlining
• GST Compliance and reconciliation
• For Client - Media, Financial, Rate Benchmarking, Competition
• Functional Audits as and when required by Management
• Regional reporting
• Network tracker
• Collaterals Tracker
• Partners Tracker

Requirements:

• Graduate
• 0-2 years of experience BTL marketing is a must
• Self Motivated, Passionate, and a never give up attitude
• Team player
• Fair at communication and expression
• Willing to learn not only operations but also marketing and the other functions
• Two wheeler driving and license is an added advantage

Working on frontend & backend tech on a unique Design Ai product. You'll be working closely with a Senior Developer and focusing 70% on Frontend and 30% Backend development for the product.

• Experience of 2-3 years in web technologies and full stack development.
• Expertise in PHP frameworks like Laravel, Codeigniter and other technologies like javascript, jquery etc.
• Expertise in front end web technologies like Bootstrap, CSS3, HTML5 & AngluarJS.
• Keen interest in working at a fast learning environment of a startup.
• Exposure to GIT (for SCM), JIRA (for project management) and AWS EC2 (for Deployments) and Slack (for communication).
• Follow best practices around version control, unit tests, and automated build processes.
  
  

• PHP Frameworks – Laravel, Codeigniter, etc.
• NodeJS
• MySQL
• MongoDB

• HTML5
• CSS3
• Bootstrap
• AngularJS
• FabricJS
• Javascript
• Jquery

• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performant applications.
• Implementation of security and data protection.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Good communication skills. Clear estimation of timelines and solid reasoning as to why we are doing something before we do something.
• Good with Problem Solving skills.
• Good knowledge of data structures and algorithms.

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.