Customer Support Executive (Voice/Non-Voice)

Company: Scrollengine

Location: Remote

Employment Type: Freshers full time

Compensation: Stipend-based (Flexible) / Monthly Salary

About ScrollEngine

Scrollengine is a leading SaaS company providing powerful e-commerce solutions for Shopify merchants. We focus on automation, order fulfillment, and seamless delivery integrations to enhance online store experiences.

Job Overview

We are looking for a creative and motivated UI/UX Designer (Fresher) to work with us on a one-month contract. This role is ideal for someone who has a strong passion for UI/UX design and wants to gain hands-on experience working on real-world projects. If you prove to be a great fit, we may extend the contract for the next month.

Responsibilities

• Assist in designing web and mobile UI/UX.
• Create wireframes, mockups, and prototypes under guidance.
• Conduct basic user research and contribute to user-centered design improvements.
• Learn and implement UX best practices to enhance user engagement.
• Work closely with developers and product managers to bring designs to life.
• Ensure consistency in UI components and improve visual aesthetics.

Requirements

• Passion for UI/UX design with some project experience (academic or personal projects accepted).
• Knowledge of Figma, Adobe XD, or Sketch.
• Understanding of color theory, typography, and layout principles.
• Familiarity with responsive design and mobile-first approaches.
• Ability to take feedback and iterate quickly.
• Good communication skills and ability to work in a remote environment.
• Basic understanding of front-end development (HTML & CSS) is a plus but not required.

Perks

• Great learning experience with real-world UI/UX projects.
• Flexible work environment and remote opportunity.
• Possibility to extend the contract based on performance.

The candidate should have a background in development/programming with experience in at least one of the following: .NET, Java (Spring Boot), ReactJS, or AngularJS.

Primary Skills:

1. AWS or GCP Cloud
2. DevOps CI/CD pipelines (e.g., Azure DevOps, Jenkins)
3. Python/Bash/PowerShell scripting

Secondary Skills:

1. Docker or Kubernetes

 don’t need any profiles with Support experience. I need very clearly SAP CO consultants with end – end Implementation experience having Product Costing knowledge

Resource should have 8 to 12 years of hands on experience in Asset Accounting, Profit Center and Cost Center Accounting, Auditing  BRS, Group Reporting, Current and Non-Current Reporting. 

Should have Implementation and configuration skills on SAP Controlling in SAP S/4HANA and not support. 

The candidate should be able to manage and configure product costing and should possess CO integration skills with various modules like PP, PS, PM, MM and FI. 

Implementation Experience of three end to End Experience. Good Client Handling and Communication Skills. 

This is Work from client office position and the candidate should mandatorily work out of client location at Noida.

This position is for candidates with immediate joining

Job Description Roles and Responsibilities

1. Create and implement email marketing campaigns to drive customer engagement, sales, and retention

2. Develop creative and engaging content for emails, including subject lines, email copy, and CTAs

3. Conduct A/B testing and analysis to optimize email campaigns for the best results

4. Manage and segment our email lists to ensure targeted and personalized communications

5. Collaborate with other marketing team members to align email campaigns with broader marketing strategies

6. Monitor and report on email marketing performance metrics, including open rates, click-through rates, conversion rates, and unsubscribe rates

7. Stay up-to-date with industry trends and best practices in email marketing

We operate in an industry where parents are constantly seeking information for the education or parenting of their kids. Thereby a parent must always get the right information on priority when researching online. We are hence looking for an SEO and content specialist who can enable us to become the top-ranked site in this sector in India.

• Perform ongoing keyword discovery, expansion, and optimization
• Research and implement On page and Off page optimization recommendations
• Research and analyze competitor advertising links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content creation and content programming
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
• Up-to-date with the latest trends and best practices in SEO

• Minimum a Bachelor's degree in Engineering, master’s degree is preferred
• Proven 4+ years of SEO experience
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends, Search Console, SEMrush)
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Knowledge of ranking factors and search engine algorithms
• #hustle

• Ground-level view of building out a global EdTech company that is going to impact hundreds of thousands of lives
• Be a part of the core team that drives the growth of the company
• Phenomenal work environment, with massive ownership and great growth opportunities

Location

Mumbai (office)

What you need to have:

• CA Qualified (Minimum 3 years of post-qualification experience)
• Should have experience working in high growth companies and handling voluminous data.     
• Experience of managing a team of 7-10.    
• Deep inclination towards automation/ technology optimization
• High level of analytical skills 
• Extremely good level of communication skills 
• Experience working in a startup would be preferred.