Customer Support Executive (Voice/Non-Voice)

Job Overview:

We are looking for a seasoned OpenStack Administrator with strong expertise in managing large-scale production environments. The ideal candidate should have hands-on experience with Linux, Kubernetes, and OpenShift, and be capable of performing routine maintenance, upgrades, and troubleshooting in complex cloud infrastructures.

The candidate must also be comfortable working with Red Hat support, managing escalations, and communicating effectively with both internal teams and external clients.

Key Skills & Qualifications:

• Proven experience managing OpenStack infrastructure in production.
• Strong proficiency in Linux system administration (RHEL/CentOS preferred).
• Hands-on experience with Kubernetes and OpenShift.
• Experience with system monitoring, log management, and troubleshooting tools.
• Familiarity with RH support portal, managing cases, and following up on resolutions.
• Excellent problem-solving skills and ability to work under pressure.
• Strong client communication skills and ability to articulate technical issues clearly.
• Proven ability to work in and manage large-scale production environments.

Candidates with OpenStack certification will be preferred.

Job Description

• 2+ years of relevant programming experience in an online environment, preferably in the gaming industry.
• Good knowledge of HTML5 and Javascript.
• Should have worked on Phaser.io HTML5 framework.
• Should have worked on at least one HTML5 game.
• Good knowledge of HTML5, CSS3, JavaScript, AJAX, SVG, XML.
• Knowledge of HTML5 porting into Android and iOS through available plug- in.
• Ability to develop and deploy HTML5 on iOS, Android and Web.
• Strong attention to detail and knowledge of robust quality assurance practices.
• Strong testing, debugging, and analytical skills.

Responsibilities:

Design, develop and maintain software applications using Java programming language

Write well-designed, testable, efficient code

Collaborate with cross-functional teams to identify, prioritize and execute tasks in a timely manner

Troubleshoot and debug software issues

Ensure software quality by performing thorough testing and code reviews

Keep up-to-date with new technologies and programming languages

Participate in the full software development lifecycle, including planning, designing, coding, testing, and deploying software

Document software development processes, procedures and code changes

Provide technical guidance to team members

Requirements:

Bachelor's degree in Computer Science or related field

Minimum of 3 years of experience in Java development

Strong knowledge of Java programming language and related frameworks (Spring, Hibernate, etc.)

Proficient in using development tools (Eclipse, IntelliJ IDEA, etc.)

Experience with relational databases (Oracle, MySQL, etc.)

Familiarity with software development methodologies (Agile, Scrum, etc.)

Excellent problem-solving and analytical skills

Strong communication and teamwork skills

Preferred Qualifications:

Master's degree in Computer Science or related field

Experience with microservices architecture

Familiarity with front-end technologies (HTML, CSS, JavaScript, etc.)

Knowledge of cloud computing platforms (AWS, Azure, etc.)

Experience with DevOps practices and tools (Jenkins, Docker, Kubernetes, etc.)

Key Responsibilities:

• Writing clean and efficient codes for Android applications
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new feature.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ability to brainstorm and come up with solutions to open ended problems.
• Ability to take ownership and drive initiatives end to end.
• Desire to learn and dive deep into new technologies on the job.
• Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.

Knowledge and Skills:

• Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
• Proficient understanding of code versioning tools such as Git
• Familiarity with RESTful APIs to effectively integrate Android applications
• Solid understanding of the full mobile development life cycle.
• Passion for products and aspiration to make a big impact.
• Solid engineering principles and clear understanding of data structures and algorithms.
• Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
• Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.

About Numen (https://numenhealth.com):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indian!

Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real[1]time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India
making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic
team that is passionate about making a change and a fast-paced environment with multiple opportunities to
learn and grow.

Job Overview : 
Software Development Engineers FE will be responsible to participate in all stages of the software product development life cycle. This will include analysing system and user requirements, designing software flowcharts, creating user interfacing applications (Web Or Mobile) , troubleshooting bugs, and running tests to improve system functionality. An ideal
candidate would be someone who has proficiency in React Js, good analytical skills, the ability to anticipate issues and frame remedial actions, and excellent teamwork skills.

Responsibilities:
● Write simple, efficient, and maintainable code.
● Develop, scale and maintain web Applications written in ReactJs.
● Validating the functionality and security of the application.
● Manage individual priorities, deadlines, and deliverables.
● Function well in a fast-paced, rapidly changing environment.
● Ensuring best coding standards and practices to improve and maintain quality.
● Meeting with the engineering and product team to discuss project definitions and goals.

Requrements:
● Bachelor/Master degree in CS or related field from a reputed college.
● 2-6 years of experience in frontend software development.
● Sound knowledge of HTML,CSS, JavaScript and ReactJs.
● Solid grip on the programming basics like DS and algorithms.
● Prior experience in start-ups or health-tech will be a plus.
● Highly effective communication and interpersonal skills
● Strong troubleshooting and debugging skills

Job Description

• Participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
• Implementing designs and coordinating the required backend for it.

• Work on back-end development tasks and designing architecture for the

• Efficient usage of database technologies such as MySQL, MongoDB, Elasticsearch, Redis etc. as part of the dev work.
• Perform research and find opportunities to utilise web development best practices, form guidelines to improve system productivity, and work on scaling and monitoring.
• Work with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
• Coordinate with multiple junior team members for the development of the tasks & projects.

• Bachelor's degree in Computer Science or related field.
• Experience 2 - 6
• Built an application from scratch
• Strong fundamental knowledge of any backend language such as Java,            NodeJS, Spring Boot etc.
• Experience with Backend Web
• Strong computer science fundamentals.
• The ability to own end to end responsibility - right from requirement to release. Willingness and enthusiasm drive to learn new technologies

Dear Candidate,

Hope you are doing great!!

As per our telephonic discussion, I have attached JD.


Company Details : 
Company Name: i-Lanam Technologies

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 Canada Office

182 Central Ave, 3, London, Ontario N6A 1M7, CA

Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad,Gujarat 380015, IN

• Meeting with Web designers to discuss project design and layout.
• Coding the entire HTML site from end to end.
• Debugging code and front-end web applications.
• Ensuring cross-platform compatibility.
• Troubleshooting application errors.
• Conducting website performance and usability tests.
• Meeting publication deadlines.
• Providing user support.

• Bachelor's degree in computer science, computer engineering, MIS, or similar.
• At least 1 years' experience as an HTML Developer.
• In-depth knowledge of front-end coding languages including HTML, CSS, JavaScript, and XML.
• Ability to troubleshoot coding and application errors.
• Knowledge of web design and user application requirements.
• Ability to meet strict publication deadlines.
• Excellent communication and interpersonal skills.
• Strong attention to details

Job Description: