Customer Support Executive (Voice/Non-Voice)

𝐖𝐞’𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠: 𝐀𝐈-𝐍𝐚𝐭𝐢𝐯𝐞 𝐃𝐞𝐯𝐒𝐞𝐜𝐎𝐩𝐬 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐬 𝐚𝐭 𝐅𝐥𝐲𝐭𝐁𝐚𝐬𝐞

📍 Location: Pune (Onsite)

This will be one of the most challenging and rewarding roles of your career.

At FlytBase, prompting is thinking. We don’t care if you’ve memorized APIs or collected DevOps certifications.

We care how you think, how you debug under pressure, and how you solve infra problems no one else can.

We don’t hire engineers to maintain systems.

We hire infra architects to design infrastructure that runs—and evolves—on its own.

If you need step-by-step tickets or constant direction—don’t apply.

We’re looking for engineers who can design, secure, and scale real-world systems with speed, clarity, and zero excuses.

If that’s what you’ve been waiting for—read on.

𝐓𝐡𝐞 𝐌𝐢𝐬𝐬𝐢𝐨𝐧

FlytBase is building the autonomous backbone for aerial intelligence—drone fleets that operate 24/7 at industrial scale.

Our platform flies missions, detects anomalies, and delivers insights—with no human in the loop.

The infra behind this? That’s what you build.

𝐘𝐨𝐮𝐫 𝐋𝐨𝐨𝐩

• Design AI-secured CI/CD pipelines (GitHub, Docker, Terraform, SAST/DAST)

• Architect AWS infra (EC2, S3, IAM, VPCs, EKS) with Infrastructure-as-Code

• Build intelligent observability systems (Grafana, Dynatrace, LLM-based detection)

• Define fallback, rollback & recovery loops that don’t need escalation

• Enforce compliance (SOC2, ISO27001, GDPR) without killing velocity

• Own SLAs from definition → delivery → defense

• Automate what used to need a team. Then automate again.

𝐖𝐡𝐨 𝐖𝐞’𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫

✅ You treat infrastructure like a product

✅ You already use AI Tools to move 5x faster

✅ You can go from “zero” to “live infra” in 48 hours

𝐁𝐨𝐧𝐮𝐬 𝐩𝐨𝐢𝐧𝐭𝐬 𝐢𝐟 𝐲𝐨𝐮’𝐯𝐞:

• Built custom DevOps bots or AI agents

• Got an OSCP or hacked together your own SOC2 framework

• Shipped production infra solo

• Open-sourced your infra tools or scripts

𝐉𝐨𝐢𝐧 𝐔𝐬

If you’re still reading—good. That’s a signal.

𝐀𝐩𝐩𝐥𝐲 𝐡𝐞𝐫𝐞👉 https://lnkd.in/gsqjaJSP

We're Hiring! Join Our Team at Heer Global Collaborations 🚀

We're on the lookout for passionate and skilled individuals to fill the following positions:

Office Assistant

• Experience: 2-3 years

Oracle Cloud SCM (O2C & P2P) Functional

As a SCM functional, the individual should have extensive experience in 8-10 years of working experience in Oracle – Procurement and Order Management Cloud with at least 2 full cycle implementations is a must. He/she should have excellent skills in requirement gathering, analysis, solution designing, map/gap analysis, configuration, conducting training, conducting user testing, conducting the transition to Production, Support activities, Preparation of OUM/AIM methodology documentation.

• The candidate must have at least 8-10 years of experience with multiple implementation and configuration of Oracle Order Management and Procurement Cloud.
• Atleast 4 years of experience in Oracle Cloud and rest can be in Oracle EBS.
• Must have done at least 2 to 3 cloud implementations
• Hands on experience with Oracle Cloud OM implementation (Order Management and Fulfillment Cloud - Pricing Strategies, GOP (Global Order Promising), Shipping)
• Should have complete product knowledge of Oracle SCM Cloud modules such as Oracle Order Management Cloud, RMA, Inventory Cloud, Pricing Cloud, GOP(Global order promising), DOO (Distributed order orchestration) OTBI and Report development.
• Hands on experience with Oracle Procurement Cloud (implementation and Support).
• Must have hands on experience to gather requirements, perform fit gap analysis and map with existing functionality - must have knowledge on conducting large scale data migration, consolidation and conversion
• Should be able to identify the gaps in standard Oracle and come out with simple and effective solutions
• Should have experience in preparing the key implementation documents like Setup Documents (BR100), Functional Test Scripts (TE20), Functional Design documents (MD50) and User Training Documents using AIM Methodology.
• Ability to perform testing, training and assist business in executing test cycles
• Excellent communication skills in English.
• Experience in Fusion Cloud is must.

Objectives :

• Building and setting up new development tools and infrastructure
• Working on ways to automate and improve development and release processes
• Testing code written by others and analyzing results
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and ‘fixes’
• Working with software developers and software engineers to ensure that development follows established processes and works as intended
• Planning out projects and being involved in project management decisions

Daily and Monthly Responsibilities :

• Deploy updates and fixes
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Skills and Qualifications :

• Degree in Computer Science or Software Engineering or BSc in Computer Science, Engineering or relevant field
• 3+ years of experience as a DevOps Engineer or similar software engineering role
• Proficient with git and git workflows
• Good logical skills and knowledge of programming concepts(OOPS,Data Structures)
• Working knowledge of databases and SQL
• Problem-solving attitude
• Collaborative team spirit

W E ' R E H I R I N G !

If you are looking for an exciting and rewarding career path in the IT sector, check out our vacancy! #applynow

➡️ PHP Developers

#experience:- 1 year to 2 years

Should have good experience in PHP, MySQL, jQuery, Ajax development

Knowledge of Codeigniter, WordPress will be advantage

#Perks

~ Every 2nd Saturday : Half Day

~ Festival holidays

~ Leadership opportunity

~ Efficient Employee Engagement Activities

~ Career growth opportunities

~ Friendly Environment

~ Best Salary package

Location: Nanpura, Surat

Preferred Surat located candidate.

Salary: No Bar for the right candidate 

Primary purpose of the role:

Front end development of websites and applications using CSS3, HTML5, jQuery and other skills to produce clean, functional and web compliant projects to be handed over to Back End Developers to be further worked on as well as CSS bug fixes post Back End development

Major responsibilities & deliverables:

​

1. Great skills in HTML, CSS, JavaScript and cross browser implementations.
2. Strong analytical and problem-solving skills.
3. Experience and knowledge about the cool stuff in HTML5 and CSS3.
4. At Least knowledge of one JavaScript framework such as VueJs, ReactJs, AngularJs
5. Proficiency and familiarity with CSS/JavaScript frameworks and utilities such as HTML5 Boilerplate, jQuery, Modernizr, Firebug, JSLint, minification, and others. 
6. Taking PSD files from designers, slicing and/or recreating elements via CSS to match the design perfectly
7. Ability to make modifications to libraries in jQuery as per requirement of a project
8. Extensive knowledge of fonts, embedding from third parties like Google, Typekit & Font Deck etc.
9. Knowledge of optimizing CSS/JavaScript performance, by coding practices and tools.
10. Passion and follow through for their work. Excited and curious about learning new technology, as well as the sharing of ideas. Exceptional collaboration, listening, written, and verbal communication. Able to own individual projects as well as the ability to work within a team.
11. Awareness of current design trends in the visual arts, working knowledge of the latest computer packages and an understanding time limits which can impact on the design.
12. Knowledge of GIT or any other version control software.

​

Roles and Responsibilities

• Lead the delivery of high quality, innovative, flexible, cost-optimized and scalable technical solutions that meet business requirements
• Design, Develop, test and maintain software applications with MVC architectures, Micro services and scalable cloud native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross functional team along with client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines and milestones for execution and deliverables
• Participate into the Evaluation Review of your team member

Desired Candidate Profile

• Experience in building enterprise web application using ReactJS as the frontend framework
• Experience with Redux and React Hooks
• Expert in HTML5, CSS3
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
• Strong knowledge of best practices and modern web design trends is necessary.
• Some experience with modern web-based typography.
• Excel at rapid prototyping and at writing good code.
• Experience with testing/debugging in multiple browsers and platforms.
• Expertise in using Javascript
• Should have worked on REST client and WebSockets
• Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest , Enzyme or any other similar framework.
• Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
• Low-Latency UI, Page optimization, and bundle build+caching
• Problem-solving and debugging skills
• Component-based architecture