Customer Support Executive (Voice/Non-Voice)

Job Profile 

At our growing Wealth Management & Advisory firm, we believe in building enduring financial partnerships — not just portfolios. We’re looking for an accomplished Senior Wealth Advisor who can deliver expert investment guidance and drive meaningful financial outcomes for our HNI and UHNI clients.

Role Overview:

As a Senior Wealth Advisor, you’ll manage and expand high-value client relationships, offering tailored investment strategies across asset classes. You’ll play a key role in portfolio performance, client satisfaction, and overall business growth, while mentoring junior team members.

Key Responsibilities:

Build, manage, and grow relationships with HNI & UHNI clients

Develop customized wealth and investment strategies aligned with client goals

Offer advisory across Mutual Funds, PMS, AIFs, Bonds, and Structured Products

Drive AUM growth and revenue targets through effective portfolio management

Stay informed on market developments and regulatory guidelines

Collaborate with internal teams for seamless client servicing and compliance

Ideal Candidate Profile:

Graduate/Postgraduate in Finance, Commerce, or Economics

7–12 years of experience in Wealth Management / Private Banking / Investment Advisory

Deep understanding of financial markets, investment instruments, and portfolio diversification

Excellent interpersonal, presentation, and relationship management skills

A strong client network and consistent track record of AUM growth

Why Join Us:

Opportunity to manage elite client portfolios and create lasting impact

Transparent, performance-driven culture with autonomy and recognition

Continuous learning through exposure to diverse investment products and strategies

Location: Mumbai (Andheri)

Work Mode: 5 Days Work from Office

Experience: 2+ Years

Employment Type: Full-Time

Notice Period: Immediate Joiners Preferred

About Deqode:

Deqode is a leading digital transformation and technology consulting company, helping businesses solve complex problems using cutting-edge technologies. We specialize in blockchain, AI/ML, cloud solutions, and enterprise mobility, with a strong focus on delivering scalable and innovative digital products for global clients.

Role Overview:

We are looking for a skilled React Native Developer to join our frontend engineering team. You will be responsible for building responsive, scalable, and high-performance mobile applications across Android and iOS platforms. You’ll collaborate with cross-functional teams including backend developers, designers, and product managers to deliver seamless mobile experiences.

Responsibilities:

• Develop and maintain robust mobile applications using React Native
• Build reusable and efficient components and libraries for future use
• Integrate applications with backend APIs and third-party services
• Optimize applications for maximum speed, responsiveness, and performance
• Ensure quality, maintainability, and scalability of your codebase
• Participate in the full mobile app lifecycle – from planning, development, testing to deployment
• Collaborate in an agile environment with daily stand-ups, code reviews, and regular releases

Must-Have Skills:

• Minimum 2+ years of hands-on experience with React Native
• Strong command over JavaScript (ES6+) and TypeScript
• Experience with state management tools like Redux, MobX, or Context API
• Familiarity with native build tools such as Android Studio, Xcode
• Experience integrating RESTful APIs and handling async operations
• Solid understanding of mobile UI/UX design principles
• Proficient in Git, version control workflows, and CI/CD pipelines
• Good grasp of cross-platform compatibility and responsiveness

Good to Have:

• Exposure to Node.js or full-stack development
• Familiarity with databases like MongoDB, MySQL, or Redis
• Experience in integrating analytics, push notifications, and app deployment
• Bonus: Knowledge of Vue.js

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMJR0120PS

1. Primary skill:

• Java-spring boot-Hibernate
• Mysql
• CI/CD, Jenkins/Github (good to have)
• Junit/Mockito/testng
• Rest api

(Good to have)

Awards received in career

4.Years of Experience: 3-5 Years

1. Location:(Hybrid)
2. Position-19
3. Budget- Max 14 LPA
4. NP- Immediate

JD for Project Manager: 

The Incumbent will:

• Be the key person accountable for Project Delivery- managing end-to-end delivery of high-quality projects, meeting all required functionality, within the allocated schedule and budget.
• Managing the team assigned to deliver projects and achieve assigned project goals.
• Be responsible to ensure continued customer delight.

Job Responsibility:

• Own the entire delivery of assigned projects.
• Responsible for managing multiple projects involving a 15-20-member team consisting of the middle layer (PL/GL/TL) and the teams under them.
• Responsible for the end-to-end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases.
• Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same.
• Project managers should have strong business management, budgeting, and analytical skills.
• Review and ensure the preparation of the following:
• System Architecture
• External Specifications & Internal Specifications
• Software Development Plan, Configuration Management Plan, and Project Plan
• Technical Documentation
• Weekly status updates to all stakeholders
• Ensure process and system compliance in the projects.
• Exhibit excellent escalation management skills, internal or external.
• Manage FPP (Fixed Price Project) & T&M (Time & Material) projects on diverse functional domains
• Coordinate, and communicate with the client on project-related matters.
• Coach/ mentor the members of the project and provide the necessary support to them.
• Performance appraisal/counseling of the group members.
• Evaluate training needs (technical, managerial) and get the required training programs implemented.
• Ensure project compliance with Tech Mahindra Quality Systems and Procedures.

Desired Profile:

• Qualifications 
• BE/BTech/MTECH/MCA 10 + Years of Experience in Java/J2EE related project and banking projects with good analytical and troubleshooting skills
•  Technical Skills: 
• Core Java, Multithreading, J2EE, Design Pattern, Spring Core, Spring MVC, Spring Batch, Web services Rest /SOAP, Oracle SQL / PLSQL & Deployment and Cluster Application Architecture People and Team Management experience required Should have good knowledge of production support work.

We are looking for a skilled React.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js using Typescript. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

To ensure success as a react.js developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.

React.js Developer Responsibilities:

- Meeting with the development team to discuss user interface ideas and applications.

- Reviewing application requirements and interface designs.

- Identifying web-based user interactions.

- Developing and implementing a highly responsive user interface using react concepts.

- Writing application interface codes using JavaScript following react.js workflows.

- Troubleshooting interface software and debugging application codes.

- Developing and implementing front-end architecture to support user interface concepts.

- Monitoring and improving front-end performance.

- Documenting application changes and developing updates.

React.js Developer Requirements:

- Bachelor’s degree in computer science, information technology, or a similar field.

- Previous experience working as a react.js developer.

- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

- Knowledge of REACT tools including React.js, Typescript, Redux, Flux, HTML / CSS.

- Experience working with Graphql and Hasura is a plus

- Knowledge of performance testing frameworks including Mocha and Jest.

- Experience with browser-based debugging and performance testing software.

- Excellent troubleshooting skills.

- Good project management skills.

- Minimum of 2 years experience with React Js

- Minimum of 3 years of web development experience.

What we're looking for

• An experienced Software Engineer with a love for Web products
• demonstrated ability to contribute individually as well as in a team.
  If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.

Responsibilities

• Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
• Work closely with PMs, designers, and other engineers to ideate solutions to user problems
• Become an expert in your product area and our tech stack Make improvements to developer productivity through process / code improvements and mentorship
• Work in a distributed team

• 2+ years of experience designing and building complex JavaScript web based software systems
• Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
• Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
• Experience with remote development teams working on the same platform
• Experience with writing testable code and driven by best practices Agile development process knowledge/experience
• Bachelor’s degree in Computer Science or related field