Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
About MMF Infotech Technologies Private Limited
Similar jobs
Antier Solutions is a rapidly growing fintech company with finesse in decentralized finance and custom blockchain consulting services. With a strong foundation in building investment exchanges, we have expanded our services to crypto-friendly banking solutions, asset token development, market making and liquidity pool solutions.
Over the years, we have featured in some of industry’s leading finance publications such as Economic Times, Bitcoin.com and Finextra Research. We are always looking for like-minded professionals who want to learn and grow in the crypto finance space.
Our website: https://www.antiersolutions.com/
Blockchain Developer (Private)
Desired Candidate profile for Private Blockchain:
· Must have experience in developing Hyperledger Fabric based solution. Basic knowledge of Ethereum is a plus.
· Should be able to setup Hyperledger fabric 2.0 from scratch. Ethereum full node setup is a plus.
· Knowledge of Distributed consensus systems
· Should be familiar with basic cryptography and P2P networks.
· Hand-on experience on CI/CD and docker is a major plus.
· Ability to deploy fabric on Kubernetes.
· Should be able to automate administrative tasks like setting up and managing nodes, installing chaincodes etc.
· Familiarity with database technology such as MySQL, Oracle and MongoDB, CouchDB etc.
· Knowledge of shell scripting is required.
Apply for this job
We are hiring Unity Developers, who will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product. You may also be required to build patches and install game updates.
To ensure success as a Unity Developer, you should have extensive experience working with Unity and Unity3D software, excellent coding skills, and a good eye for detail. A top-class Unity Developer can visualize, design, and code games that speak directly to the target audience.
Unity Developer Responsibilities:
- Meeting with the design team to discuss gaming ideas and specifications.
- Establishing strategy and development pipelines.
- Planning and implementing game functionality.
- Transforming design ideas into functional games.
- Designing and building game codes.
- Identifying and fixing code errors and game bottlenecks.
- Testing game functionality and theme dynamics.
- Ensuring products conform to high industry standards.
- Designing and building game patches and upgrades.
Unity Developer Requirements:
- Bachelor’s degree in Computer Science, Computer Engineering or a similar field.
- Previous experience working as a Unity or Unity3D Developer.
- In-depth knowledge of Unity and Unity3D software.
- Knowledge of 3D development and integrated game physics.
- Experience with console and mobile game development.
- Good communication skills.
- Experience with memory and space optimization.
- Knowledge of scripting, animation, session management, and textures.
- Good troubleshooting skills.
- Excellent attention to detail.
Kindly visit our website : www.intricaretech.com
We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.
To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.
Telemarketer Responsibilities:
- Contact potential clients telephonically.
- Read the prepared script when pitching the company's products and services.
- Provide any information that the client requests.
Designation: Junior C/C++ Developer
Qualification: - MSc in Computer Science / Btech in CSc. or IT
Job Responsibilities:
· Strong C/C++ programming skills
· Strong Shell Scripting skills
· Strong debugging skills using debuggers like GDB
· Debug and resolve issues in existing codebase, identifying and fixing bugs to ensure the stability and performance of the software.
· Familiarity with Linux programming environment.
***Immediate joiners preffered***
About Us:
We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations , clinical named entity recognition and information extraction from clinical notes.
This is a role for highly technical engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, frameworks, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.
What you will do at Episource:
You will be responsible for setting an agenda to develop and build machine learning platforms that positively impact the business, working with partners across the company including operations and engineering. You will be working closely with the machine learning team to design and implement back end components and services. You will be evaluating new technologies, enhancing the applications, and providing continuous improvements to produce high quality software.
Required Skills:
-
Strong background in analytics, BI or data science deployments is preferable with 2-6 years of experience
-
Knowledge of React/Vue, HTML, CSS
-
Experience building and consuming APIs
-
Experience with MySQL, MongoDB and MEAN stack
-
Knowledge and experience with serverless architectures is a plus
-
Hands-on experience with AWS or any major cloud service provider for deploying solutions
-
Experience with Docker or Kubernetes in deploying solutions on the cloud
-
Hands-on experience Python, Apache Spark & Big Data platforms to manipulate large-scale structured and unstructured datasets.
-
Fluent in data fundamentals: SQL, data manipulation using a procedural language, statistics, experimentation, and modeling
● Collaborate with engineering, design and product teams to design and ship new
features. Identify and solve bottlenecks and fix bugs.
Desirable Qualifications:
● Deep knowledge of Ruby on Rails (RoR) practices and commonly used modules; deep
understanding of RoR internals like databases, API, caching, proxies, web services,
performance and scalability.
● Experience creating self-contained, reusable, and testable modules and components.
● Experience in SQL and NoSql databases in production environments. Experience
working with Git, AWS/GCP.
● Good communication skills
● 4+ years of relevant experience as a software engineer.
W E ' R E H I R I N G !
If you are looking for an exciting and rewarding career path in the IT sector, check out our vacancy! #applynow
➡️ PHP Developers
#experience:- 1 year to 2 years
Should have good experience in PHP, MySQL, jQuery, Ajax development
Knowledge of Codeigniter, WordPress will be advantage
#Perks
~ Every 2nd Saturday : Half Day
~ Festival holidays
~ Leadership opportunity
~ Efficient Employee Engagement Activities
~ Career growth opportunities
~ Friendly Environment
~ Best Salary package
Location: Nanpura, Surat
Preferred Surat located candidate.
Salary: No Bar for the right candidate
- Experience 4 - 8 years
- Key Skills for Software Developer C++, Linux :
- - Looking only for candidates who can join immediately or max 10 day
- - should be able to work independently with no handholding
- - the ability to work with C/C++ code on Windows/Linux platforms
- - Database knowledge of MSSQL, Oracle, MySQL/MariaDB, ideally other ones too: Saphana, Teradata, Postgres.
- - Ability to work on their own fixing defects
- - should be able to understand secure coding practices
- - should have the Ability to work independently and with the team across different time zones
Yearly salary range: ₹4L - ₹8L + Profit share bonus (see below)
All employees will receive a proportional yearly profit share based on their salary. In total, 10% of WhyDonate’s profits will be paid out to employees.
Job Description
We are looking for a full-time remote MEAN-stack Developer with 3+ years of experience.
You will be working on new features and maintenance of the WhyDonate platform. Code quality and scalability are a must. Besides writing new code, you will be fixing bugs and monitoring any new errors that come in. You will be working in a fully remote team of 10+ people.
WhyDonate is a product-based company that has been live since 2013. WhyDonate is a fundraising platform that helps charities and individuals to collect donations online.
Hiring Process
- Introduction interview
- Technical interview
- Test assessment
Must-haves
- 4+ years of Software development experience
- 3+ years of experience with Angular 2+ (or similar framework)
- Experience with REST API's
- Good English language and communication skills
Nice to have
- Experience with back-end development (Node.js)
- Experience with DevOps and Cloud Hosting (Cloudflare, CI/CD)
- Experience with mobile development (React-Native)
- Worked on multiple publicly released web applications
- Knowledge of Elasticsearch
- Knowledge of Redis
- Knowledge of JavaScript testing frameworks
Responsibilities
- Feature development
- Monitoring and fixing bugs
- Uptime, performance and security
- Architecture
- Code quality
- The Recruitment Lead will be responsible for overall Annalect India recruitment strategy development, implementation and administration of recruitment programs. Execute Recruitment strategy to drive business results of each internal departments and appropriate stakeholders.
- The Recruitment Lead will possess and exercise exceptional skills in: problem solving, strategic thinking, and project/process management, coaching and fostering collaboration. To monitor and constantly reduces the costs of the recruitment process
Functions and Responsibilities:
40% Recruiting Strategy: Provide day to day support on the overall recruiting life cycle and building trusted relationships with hiring managers.
- Overall Recruiting Strategy for Annalect
- Responsible towards the Annalect senior leadership in planning, developing, executing, and directing hiring strategies, processes, and programs for Annalect
- Lead sourcing strategies through a variety of sourcing channels across all of Annalect’s recruiting needs.
- Manage and maintain external search agency relationships, contracts, negotiations and effectiveness.
- Develop and manage university and external program relationships to build additional sourcing pipelines.
- Oversight over all Annalect open roles and health of the pipelines.
- Identifying key industry related events and coordinating participation.
- Responsible for partnering with Marketing and Design on all recruiting related activities including managing our social media brand related to hiring
- Partnering effectively with the Annalect Global recruiting team, ensuring alignment on practices, and alignment on use of external agencies.
- Hiring Manager Relationships
- Responsible for building an understanding of our hiring needs, conducting a needs analysis and evaluation of job descriptions that best target our talent profiles.
- Responsible for providing counsel to hiring managers on approaches to recruiting and interviewing practices
- Act as a relationship manager between hiring managers and candidates, being responsible towards Annalect and balancing our needs and expectations with that of the candidate.
- Partnering with the Annalect HR team on supporting Annalect Hiring manager needs.
- Educating and enabling managers through the Annalect interview framework
30% Recruiting
- Manage open job postings and candidate pipeline
- Responsible for managing an active and passive pipeline search through a variety of recruiting channels.
- Responsible for ensuring a positive candidate experience throughout the life cycle of the recruitment process.
- Provide support on building out job descriptions
- Gathering candidate feedback in a timely manner
- Coordinating and scheduling candidates in a timely manner being respectful of the hiring managers’ schedules.
- Ensuring alignment of communications through job postings and candidate experience align with our overall Annalect culture and brand.
20% Recruiting Operations
- Reporting and Metrics:
- Ensuring the recruiting report is updated on a weekly basis and providing any further metrics or reporting needs analysis.
- Leadership level communication: Managing the Leadership and as appropriate Managers communications on the overall health of our recruitment.
- Financials:
- Oversight of the budgets aligned against search agencies, external events, memberships
- Oversight of referral program partnering with Finance, including processing of any referral payments
- Agency Relationships: Responsible for negotiating and managing any external agency relationships. Fiscally responsible for the costs and management of these relationships.
- Responsible for the overall recruiting flow and offer approval flow:
Experience Guidelines:
- To ensure that the HR Policies & Procedures on recruitment are fully complied throughout the selection process. Strong ability to communicate effectively (verbal and written), at all levels within and outside the organization
- Solid understanding of on-going Technology trends. Past experience in managing and mentoring a team of at least 4-6 recruiters is a must.
- About 10 years of related experience of which a minimum of 6 years should be in a similar position / responsibility, preferably in a similar Industry. HR , Recruitment , Recruitment Manager/Preferably from Analytics or IT domain company
- Hands-on experience on MS Office skills
Ways of Working
- Think and act strategically to resolve issues, problem solve, add business value
- Approach work with a sense of urgency
- Strong organizational/planning, project management, and multi-tasking skills required to deliver on time and within budget
- Work independently with minimal supervision to set priorities and demonstrate excellent program /process and management skills
- Demonstrate a strong attention to detail
- Demonstrated experience in fostering a collaborative working environment between individuals and teams through coaching & personal example
- Exceptional time and priority management skills
- Use excellent communication skills to collaborate and provide transparency on all things
- Be a collaborative, high-energy, proactive self-starter