Customer Support Executive (Voice/Non-Voice)

Location: Bhavnagar [On-site]

Job Type: Full-time

Responsibilities:

• Develop, test, and maintain web applications using Laravel framework.
• Build and integrate RESTful APIs.
• Ensure high performance and responsiveness of applications.
• Troubleshoot issues and debug code.

Requirements:

• 6+ Months of experience in PHP Laravel development.
• Strong knowledge of PHP, Laravel, MySQL, MVC architecture, and OOP.
• Familiarity with HTML, CSS, JavaScript.
• Experience with Git or other version control systems.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field.



What We Offer:

• Competitive salary
• Growth opportunities
• Friendly and collaborative team environment

What are the Key Responsibilities:

• Responsibilities include writing and testing code, debugging programs, and integrating applications with third-party web services. 
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Creates customized applications for smaller tasks to enhance website capability based on business needs
• Ensures web pages are functional across different browser types; conducts tests to verify user functionality
• Verifies compliance with accessibility standards
• Assists in resolving moderately complex production support problems

What are we looking for:

• 3+ Years of work experience as a Python Developer
• Expertise in at least one popular Python framework: Django
• Knowledge of NoSQL databases (Elastic search, MongoDB)
• Familiarity with front-end technologies like JavaScript, HTML5, and CSS3
• Familiarity with Apache Kafka will give you an edge over others
• Good understanding of the operating system and networking concepts
• Good analytical and troubleshooting skills
• Graduation/Post Graduation in Computer Science / IT / Software Engineering
• Decent verbal and written communication skills to communicate with customers, support personnel, and management

The developer will be responsible to build and enhance collaboration functionalities in our products while ensuring seamless user interaction in the platform. Our engineering team works on developing a range of innovative products to facilitate regulatory work flow of medical device companies. An ideal candidate is one willing to work in a tight schedule of a start-up and experienced in building magical user experiences and considers performance to be the key metric in the application.

Responsibilities :

• Develop new features using Angular 9/10
• Develop reusable components
• Write efficient and documented object oriented code
• Write extensive unit test cases and execute them
• Ensure responsive design of the front end

Skills and Qualifications :

• 2-5 years experience in developing web based applications and building product product from scratch

• Detailed understanding of coding and design aspects of Angular 9/10

• Proficiency with Observables, NGRX and websockets

• Knowledge of various Angular/Jquery packages

• Knowledge of Responsive Design

• Knowledge of WYSIWYG editors

• Knowledge of different performance optimization techniques

• Experienced in various data structures and design patterns

• Knowledge of asynchronous programming

• Bachelor’s Degree in computer science or equivalent education.

Java, Java8, Springboot, Microservices, core java, j2ee, JAVA, Springboot

backend, core java, java8, micro services

Our client is a well established name in the distribution and servicing of industrial products like air compressors, air dryers, air filters, compressed air piping, automotive garage equipment, industrial grade UPS batteries, among others. For more than 50 years now, it has been helping it’s customers get access to providing superior quality products together with amazing support service.

Currently it has over 300 employees on its rolls and caters to customers through a hub office at every 100 kilometres in Northern India( including Delhi/ NCR , Haryana, Punjab, Himachal Pradesh and Jammu & Kashmir).

The ability to ensure zero downtime for its customers, by providing timely and quality support both in terms of products and services has been the cornerstone of its growth and success.

As a HR/ Personnel Manager, you will be managing the entire life cycle of all the employees starting from recruiting till the exit interview.

What you need to do:

• Managing the recruitment process by understanding the requirements, sourcing, screening, assessing and hiring the right candidates with the right skills at the right time
• Managing the payroll of the company by adhering to the various laws and regulations and thus ensuring that all the employees are paid their salaries on-time
• Preparing, maintaining and updating various policies, practices and processes followed within the organization
• Undertaking all the tasks involved in employees’ performance management
• Ensuring compliance of various HR activities with various rules, laws and regulations
• Ensuring smooth communication of changes, new developments, improvements etc., to internal employees as well as external stakeholders
• Delivering and improving the current training content to help employees gain more knowledge and expertise
• Supporting the managers with the performance review process of the employees
• Maintaining and updating confidential human resource records
• Analyzing data and observations across the organization, highlighting trends and recommending solutions accordingly

• Graduation is a must
• Relevant experience working as a HR
• Willingness to work 6 days a week
• Excellent communication skills
• Good time management and problem-solving skills
• Ability to multitask and maintain confidentiality

We are looking for a qualified Laravel Developer to design and code functional programs and applications. You will work as part of a team and individually with little supervision.

The goal is to write “clean” and flawless code to produce fully functional software applications according to requirements.

Responsibilities

• Understand client requirements and how they translate in application features
• Design creative prototypes according to specifications
• Write high-quality source code to program complete applications within deadlines
• Perform unit and integration testing before launch
• Conduct functional and non-functional testing
• Troubleshoot and debug applications
• Evaluate existing applications to reprogram, update and add new features
• Develop technical documents and handbooks to accurately represent application design and code

Requirements

• Min 2 years of experience in Laravel
• Proven experience as an Application Developer
• Experience in designing and building applications
• In-depth knowledge of programming for diverse operating systems and platforms using development tools
• Excellent understanding of software design and programming principles.
• A team player with excellent communication skills
• Analytical thinking and problem-solving capability
• Great attention to detail and time-management skills
•  B tech/ M tech ; BSc/BA in computer science or relevant field; MSc/MA will be appreciated

What will you do?

• You will be responsible for the design and development of large-scale, multi-tenant, distributed systems using scalable, fault-tolerant architecture with distributed queues (kafka), distributed caches (redis), high volume data stores (MongoDB, Cassandra, elasticsearch), container-centric deployments (kubernetes).
• Write Java codes using best practices with high quality standards.
• Participate in code reviews and deep dive into design discussions.