Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Python
Django
PostgreSQL
RedisRole : Python Django Developer (Immediate Joiner)
Location : Gurugram, India (Onsite)
Experience : 4+ Years
Working Days : 6 Days WFO (Monday to Saturday)
Job Summary :
We are looking for an experienced Python Developer with strong expertise in Django to join our team. The ideal candidate will have 4+ years of hands-on experience in building robust, scalable, and efficient web applications.
Proficiency in RabbitMQ, Redis, Celery, and PostgreSQL is essential for managing background tasks, caching, and database performance.
Mandatory Skills : Python, Django, RabbitMQ, Redis, Celery, PostgreSQL, RESTful APIs, Docker.
Key Responsibilities :
- Develop, maintain, and enhance Django-based web applications and RESTful APIs.
- Design and implement message broker systems using RabbitMQ for asynchronous communication.
- Integrate Redis for caching and session management to improve application performance.
- Utilize Celery for managing distributed task queues and background processing.
- Work with PostgreSQL for schema design, optimization, and query tuning.
- Collaborate with cross-functional teams including front-end developers and DevOps engineers.
- Write clean, maintainable, and well-documented code aligned with industry best practices.
- Debug and troubleshoot issues across the application stack.
- Participate in system architecture discussions, code reviews, and agile ceremonies.
- Ensure performance, scalability, and security of applications.
Technical Skills Required :
- Minimum 4+ years of hands-on experience with Python and Django.
- Proficiency with RabbitMQ for message brokering.
- Experience with Redis for caching and session storage.
- Practical knowledge of Celery for asynchronous task processing.
- Strong command over PostgreSQL including complex queries and optimization techniques.
- Experience developing and consuming RESTful APIs.
- Familiarity with Docker and containerization concepts.
Preferred Skills :
- Exposure to CI/CD tools and processes.
- Experience with cloud platforms such as AWS or GCP.
- Understanding of Django ORM performance tuning.
- Basic knowledge of front-end technologies (HTML, CSS, JavaScript).
NodeJS (Node.js)
Javascript
Express
MongoDBSimplyFI Softech Pvt. Ltd. is a leading AI & Blockchain product company focused on simplifying complex business processes through intelligent automation and cutting-edge technology. We are looking for passionate developers who are eager to innovate and grow with us.
Key Responsibilities:
- Develop, maintain, and optimize scalable backend applications using Node.js.
- Design and implement RESTful APIs and microservices.
- Integrate third-party services and data sources.
- Collaborate with frontend developers and other teams to define and deliver robust solutions.
- Write clean, efficient, and maintainable code with proper documentation.
- Ensure application security, performance, and scalability.
- Participate in code reviews and contribute to continuous improvement initiatives.
Required Skills:
- Strong proficiency in JavaScript (ES6+) and Node.js.
- Experience with Express.js or similar frameworks.
- Good understanding of MongoDB / MySQL or other databases.
- Knowledge of RESTful APIs, JSON, and asynchronous programming.
- Familiarity with version control (Git) and agile methodologies.
- Basic knowledge of Docker or AWS is a plus.
🎯 Role: Select Service Advisor – VIP Lite Process
💬 Languages Required (any one combination):
- English + Hindi + Marathi
- Gujarati + English + Hindi
🎓 Eligibility:
- HSC or above
- Minimum 1 year of Customer Service experience
- Age: 22 to 35 years
💰 Compensation:
- ₹20,000 In-Hand
- PF
- Attractive Incentives
- 2 Rotational Offs (between Mon–Fri)
Data Analytics1. Ability to work independently and to set priorities while managing several projects simultaneously; strong attention to detail is essential.
2.Collaborates with Business Systems Analysts and/or directly with key business users to ensure business requirements and report specifications are documented accurately and completely.
3.Develop data field mapping documentation.
4. Document data sources and processing flow.
5. Ability to design, refine and enhance existing reports from source systems or data warehouse.
6.Ability to analyze and optimize data including data deduplication required for reports.
7. Analysis and rationalization of reports.
8. Support QA and UAT teams in defining test scenarios and clarifying requirements.
9. Effectively communicate results of the data analysis to internal and external customers to support decision making.
10.Follows established SDLC, change control, release management and incident management processes.
11.Perform source data analysis and assessment.
12. Perform data profiling to capture business and technical rules.
13. Track and help to remediate issues and defects due to data quality exceptions.
We are looking for a Business Growth Lead for an innovative influencer-oriented D2C shopping platform by a large retail group
Responsibilities
- Leading team of Growth RMs for D2C brand partnerships
- Planning and overseeing new marketing initiatives with partners.
- Researching brands to find new opportunities for business
- Finding and developing new market opportunities and improving sales.
- Attending conferences, meetings, and industry events.
- Develop quotations and proposals for various clients.
- Training and development
Requirements
- Graduate / Post Graduate degree in business, marketing, or related field.
- Must have a prior experience working with SaaS-based Industry
- Hands-on experience in handling enterprise and partnership sales
- The ideal candidate will have prior experience in Business Development dealing with brand partnerships
- Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines. Start-up experience will be preferable.
- Strong communication skills and IT fluency.
The Visual Experience Designer will play a pivotal role in inspiring customer and user delight, as
well as consistently push edges of the discipline, growing self and company brand value.
What you can gain-
-
work on projects that push the boundaries of technology for a diversity of industries, touch- points, and mediums
-
exposure to and involvement with many parts of the design process: research, collaborative brainstorming, storyboarding and strategy, visual mockup design, prototyping micro moments, working with engineering
-
work with people from diverse backgrounds and cultures
-
experience the entire journey of the product lifecycle from ideas on the canvas to its
functioning in reality, and moments that allow the community to pause and connect
-
nurture yourself as an expert consultant
Value you can achieve-
-
use the language and power of visuals for crafting meaningful connections between the brand, product, and its users
-
wear multiple hats; from being a team lead, to a team player, and an individual contributor
-
shaping desirable, feasible, and viable experience design outcomes strategically aligning
brand, product, and user goals
-
taking a methodical approach that uses empathy, innovative thinking, and a rationale
mindset to solve critical business problems
-
exploring divergent concepts, and converging meaningful insights for weaving practical and
delightful product experiences
What will be needed-
-
a passionate design practitioner, who is self taught or with bachelors/masters degree in design
-
5 years and above of relevant industry experience with a strong showcase of shipping B2B and B2C products
-
a good listener, receptive to feedback, and clear in articulating the impact of your design in verbal and visual presentation i.e. mood-boards, brand and product story (grid, iconography, typography, color strategy, ...) visual mockups, clickable prototypes, design systems
-
collaborate with UI development teams for a pixel-perfect implementation of the envisioned ideas keeping in mind industry best practices for performance, adaptability, and accessibility
-
be proficient in designing experiences for multiple platforms (desktop, web, mobile)
-
be conversant with the digital product industry landscape, the experience design trends and
its mindful application in your design solutions
-
have the ability to seamlessly work from remote locations, and with remote cross-functional
teams, in an agile environment
-
be proficient with popular design, collaboration, and prototyping tools
-
active interest and demonstrated experience in thought leadership (events, conferences,
webinars, papers, blogs, etc.) will be a big plus.
NodeJS (Node.js)
HTML/CSS
React.js
JavaMandatory technical skill: Core Java, Microservices, Spring, J2ee,
Good analytical and coding skill.
KubernetesAs a Product Manager on ColorTokens microservice/container/serverless security platform you will be tasked with defining the next set of compelling features that will drive the creation of a compelling Zero Trust Platform which will leapfrog the competition in its security efficacy, ease of use and comprehensiveness. we plan to solve using ColorTokens ZeroTrust Platforms by providing application centric iew of containerized environments and building policy enforcement around applications, services and containers for the security administrator.
- Desired Skills
- 5-10 years of direct work experience as a product manager working for providing security for cloud, containers/microservices and serverless architectures.
- Knowledge of SaaS product delivery
- You will need to understand critical customer requirements and prioritize the creation of value added features within the platform:
- Create crisp understandable requirements starting with product requirement documents and user stories that can be worked on with engineering
- Provide thought leadership for engineering to delivery on these features and guide though the development process
- Train sales on new features developed and provide both how to sell and technical vision
- Understand how to measure, track, and optimize a SaaS security offering managing hundreds of thousands of customers and endpoints
- Constantly interact with customers to present and socialize product functionality and roadmap
- Collect and report metrics and identify trends, issues, or other important information to upper management at regular intervals to show the state of the business
- Engaging directly in a scaled agile development process with CICD pipeline
- Working with Product Marketing to help message product features in an understandable manner
Preferred Skills
- Bachelor's degree in CS or similar, MBA degree preferred
- Excellent written, and verbal communication skills
- Former experience as a software engineer or sales engineering is highly desirable
- Experience in Information Security/Cyber Security
- Comfortable in presentations in front of audiences of all sizes and backgrounds
- Ability to influence people at all levels across a broad variety of job functions
- Excellent organizational skills to juggle many tasks without losing sight of key strategic goals
We look forward to hearing from you and joining us in this exciting journey.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon