Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MMF Infotech Technologies Private Limited
About
Connect with the team
Company social profiles
Similar jobs
iOS App Development
Objective C
SwiftFlutter JD:
Key Responsibilities:
Collaborate with project managers and designers to understand project requirements and translate them into technical specifications.
Develop, test, and maintain Flutter-based mobile applications that are responsive, performant, and reliable.
Write clean, maintainable, and well-documented code.
Troubleshoot and debug application issues, ensuring smooth and efficient performance.
Continuously research and stay up-to-date with the latest trends and best practices in mobile application development.
Collaborate with cross-functional teams to define and implement new features and improvements.
Participate in code reviews and provide constructive feedback to peers.
Ensure the security and data privacy of the applications you develop.
Requirements:
Proven experience as a mobile app developer, with a strong portfolio of Flutter-based applications.
Proficiency in the Dart programming language.
Experience with the Flutter framework and its ecosystem, including state management and third-party libraries.
Knowledge of mobile app architecture patterns (e.g., MVC, MVVM, Redux).
Familiarity with RESTful APIs and integration of third-party services.
Strong problem-solving and debugging skills.
Excellent communication and collaboration skills.
Ability to work both independently and as part of a team.
Knowledge of version control systems (e.g., Git) is a plus.
- Design and implement software of embedded devices and systems from requirements to production and commercial deployment
- Design, develop, code, test and debug system software
- Review code and design
- Analyze and enhance efficiency, stability and scalability of system resources
- Integrate and validate new product designs
- Support software QA and optimize I/O performance
- Perform daily account management on Google AdWords, Facebook, Bing and other search platforms.
- Assist in the maintenance and monitoring of keyword bids, Account daily and monthly budget caps, impression shares, quality score & other important account metrics.
- Provide creative copy suggestions and graphical ad templates.
Assist in the management of Display network placement lists on AdWords & through other contextual advertising platforms.
- Can devise strategies to increase ROI – Is good at increasing CTR & reducing the cost per clicks
- Support the generation of new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing initiatives.
- Able to understand the business website thoroughly so as to implement a strategic plan for Google AdWords
- Keep pace with search engine and PPC industry trends and developments
1.Proofreads and edits the work of content writers
2.Ensures the team’s tasks are completed in a timely manner
3.Fact checks and verifies information and research
4.Manages and updates social media accounts and websites
5.Contributes new ideas for future publications
6.Monitors user engagement, web traffic, and other KPIs
7.Responsible for content Deliviribility.
8.Understand client requirement accordingly assigned task to writers
9.Client coordination
Content Editor Job Requirements
1.Bachelor’s degree in Journalism, English, or related field
2.Minimum 2 years of experience as an editor, or similar position
3.Hands-on experience with MS Office and publishing tools
4.Excellent writing and proofreading skills
5.Strong communication skills
6.Knowledgeable about various social media platforms and SEO
7.Team player
8.Highly organized
React.js
NodeJS (Node.js)
HTML/CSS
Redux/FluxWe are looking for a full stack developer having expertise in web development, with experience in React, NodeJS, Postgres. Should also have experience with API development & integration.
Key responsibilities:
- Develop back-end components that are scalable and reusable which aligns
with the existing architecture.
- Integrate user-facing elements developed by front-end developers with server-
side logic.
- Design, build, test, and document code
- Coordinate with internal teams to understand user requirements and provide
technical solutions.
- Make architecture decisions that contribute to maintainable systems.
Skill(s) required:
- HTML , JavaScript , CSS , NodeJs, ReactJs, Redux, Redux Saga, Postgres, SQL,
Git
- Computer science graduates would be preferred
- Familiarity with front-end technologies (like JavaScript, HTML, Bootstrap, CSS,
and React.js)
- Basic understanding of tech stacks - Postgres & Git
- Ability to work independently is a must.
- To add new features according to the requirements, to work on regular updates
as per the latest technological advancements.
- A solid understanding of how web applications work including security, session
management
You will be responsible for:
- Architecting and building these applications, as well as coordinating with the
teams responsible for other layers of the product infrastructure.
- Building pixel-perfect, smooth UIs across both mobile platforms.
- Maintaining code and writing automated tests to ensure the product is of the
highest quality.
- Diagnosing and fixing bugs and performance bottlenecks for performance that
feels native.
AngularJS (1.x)
Angular (2+)React.jsNodeJS (Node.js)
MongoDBExp Level: 5 - 9 Years
Job Location: Remote (Full Time)
About the Organization:
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 9% MoM, SyndicationPro.com is #1 Platform to Automate Real Estate Fund Raising,
Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies.
SyndicationPro.com has been featured by Yahoo Finance and Benzinga, among other top publications! We also were Finalists in Industry Leading Awards such as Finnovate and 2021 SaaS Awards.
Tech Stack [High-Level]: We are JavaScript focused i.e., we work in ReactJS, NodeJS, AngularJS, TypeForm, TypeScript, Redis. On the server side, we work with AWS/GCP/DO. Database: MySQL, PostgreS and Mongo DB. API: REST and GraphQL API. We also have a strong DevOps stack - including Kubernetes(K8), Dockers and CI/CD
automation.
About the Role:
This role provides you the opportunity to truly accelerate your engineering career by giving you a front-line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that
growth to continue for the foreseeable future. The leadership team is committed to make massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.
Why SyndicationPro?
Along with having an explosive product, SyndicationPro also has mature leadership, systems, processes, and structures that most fast-growing StartUps lack. SyndicationPro.com is part of the FirstPrinciples.io Venture
Studio; this gives us the operational and technical backbone that most young companies struggled with. We are also a profitable SaaS Company that is cash-flow positive; ensuring financial viability. Our founding team also are daily users of the product and are real estate syndicators themselves, ensuring that we continue to maintain product leadership.
Job Description:
Roles & Responsibilities:
1. Perform full stack development activities using MERN / MEAN Stack
2. Ability to translate UX Designs into functional web apps using React JS
3. Technical architecture design along with system architect and product manager
4. Writing effective business logic (using Rest API or GraphQL API)
5. Algorithm design for system modules
6. Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
7. POC development with other engineers
8. Efforts estimations with Product Manager and Engineering Head
9. Test software to ensure responsiveness and efficiency
10. Writing Unit testing for robust system
11. Technical documentation
Requirement & Skills:
1. Bachelor’s degree in computer sciences or equivalent stream. PG is good to have
2. Strong Knowledge of algorithms and data structures
3. Hands on experience in MERN stack (MySQL or PostgreSQL would be plus)
4. Hands on experience to develop Rest/GraphQL API using Node.js with Typescript.
5. Hands on experience on AWS services (EC2, SQS, SES, Lambda).
6. Fundamentals of Docker/Containerized application development would be plus
7. Experience working with US Clients is a Must
8. Experience and Exposure working with different projects and business models will be an advantage
9. 5+ years of experience as Full Stack Development (MERN stack)
10. Experience in SaaS product development would be a plus
11. Experience in other JS frameworks like Next.JS, React Native/Expo would be plu
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
- Managing all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, customer service, web analytics and web technologies
- Managing all online activities with respect to traffic acquisition, online presence, sales, conversion, managing internal data sources, margins and reporting
- Total oversight of operations including order management, Inventory, ownership of payment and fraud web services, EDI (Electronic Data Interchange) receipt, and transactional flow of all orders
- Developing and implementing technology road maps with the vendor to strategically drive sales and conversions, enhanced customer experience and continually elevate the site as a digital flagship destination
- Driving continued innovation and best practice implementation
- Supervising all activities and product development
- Ensuring the prices of the products and the offers on the website are updated and there is quality control
- Creating potential customer base, sales and satisfaction across the Indian and South-east Asian markets and territories and enhance the customer experience, execute customer order fulfilment, and maintain the organization of the website.
- Analyzing data from market and consumer studies to generate commercial insights
- Ensuring to make a proper scheduling of deliveries and coordinate well with the delivery team to avoid getting delays
- Preparing reports to check the stocks of the products. Identify and report on key performance indicators, and opportunities for improvement on a regular basis
- Managing the relationships with partners and ensure continuous end-to-end integration of the e-commerce business.
What you need to have:
- Tier 1 colleges only. IIMs, XLRI, SP Jain etc.
- Minimum 6 to 15 years of relevant work experience, preferably in Retail industry (FMCG, Retail, E commerce)
- Excellent communication and interpersonal skills (verbal and written)
- Strong analytical, data and problem-solving skills, with the ability to use the information for reporting
- Drive and manage own tasks effectively; work independently and be an effective contributor to the team
- Meticulous attention to detail and follow through
- Extremely organised with superior time management skills Ability to multi-task and prioritise under tight schedules while maintaining production of high-quality work
- Self-accountability to follow-through with proper consistent updates to stake holders Proficiency with project-based tools such as Word, Excel, Project and PowerPoint
Patient Care manager:
Salary: 4-9 LPA
About ZenOnco.io:
https://zenonco.io/">ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.
We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.
We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Company introduction video: https://bit.ly/ZenOncoIOintroduction">https://bit.ly/ZenOncoIOintroduction
Roles and responsibilities:
* Educate the patient on offerings of ZenOnco.io
* In-bound sales to drive conversions from leads
* Customer interaction and correspondence
* Making on call appointments to talk to existing and potential clients
* Persuading clients to buy your company’s services
* Providing an after-sales service
* Keeping records of sales and customers
* Reporting information back to head office about customer needs
* Patient medical data collection
* Process mapping from case initiation to delivery of consultation
* Collaborate across teams to ensure quality and coordinate care delivery
* Working with the tech/product team to optimize operations
* Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable
* Responsible for managing patient relations and complaint activity.
* Liaison between patients, their families, and the organization's physicians, departments and administration.
* Ensures thorough and timely resolution of patient issues, concerns, and complaints.
To be a healthcare salesperson, you’ll need:
* Excellent sales and negotiation skills
* Strong communication and networking skills
* Good planning and organizational skills
* Self-motivation, drive and initiative
* An outgoing and confident approach
* Commercial and business awareness
* The ability to understand and present clinical data
* The flexibility to cope with frequent changes in products and healthcare systems
Education and Experience:
* Graduate or Post Graduate in healthcare education (Preferred)
*Experience as patient manager: 2+ years
*Experience in healthcare industry: 2+ years (Preferred)
You will get:
* Some of the best people to work with (founders are IIM graduates and investment banker)
* An opportunity to make a difference in the lives of millions of cancer patients across the globe
* A great learning environment and opportunity to grow
HTML/CSS
PHP
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon