Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Senior Datadog Platform Engineer / Observability Developer
We are looking for an experienced Datadog Engineer to manage and enhance enterprise observability and monitoring platforms across Azure Cloud and Azure DevOps environments.
Required Experience
- 6–10 years of overall IT experience
- 4–6 years of strong hands-on Datadog experience
- Experience with Azure Cloud, Azure DevOps, CI/CD, and enterprise integrations
- Strong knowledge of automation, observability, and platform engineering
Key Responsibilities
- Configure and manage Datadog platform, dashboards, alerts, logging, APM, and observability solutions
- Develop automation and reusable frameworks using Datadog APIs, scripting, and CI/CD pipelines, Azure Cloud services, Azure DevOps, Jira, Kubernetes, and enterprise applications
- Implement Monitoring-as-Code and Dashboard-as-Code standards
- Support onboarding, telemetry integration, operational workflows, and platform optimization
Preferred Skills
- Datadog platform engineering and integrations
- Azure Cloud and Azure DevOps
- Python, PowerShell, YAML, JSON, APIs
- CI/CD pipelines and automation
- Kubernetes / AKS and cloud-native platforms
Soft Skills
- Strong communication and stakeholder management
- Good troubleshooting and problem-solving skills
- Ability to work independently and drive ownership
- Strong collaboration and documentation skills
NextJs (Next.js)
React.js**TL;DR:** Seeking an experienced Front-end Developer proficient in React and Next.js to build user-friendly interfaces for Proof of Skill, a blockchain-based protocol for skill verification and credentialing.
Proof of Skill protocol is a decentralized system where industry experts (Validators) evaluate candidates' skills and issue verifiable Skill Credentials. Organizations can then shortlist candidates based on these credentials.
**Qualifications and Skills:**
5+ years of experience in front-end development, with a strong focus on React and Next.js
Proficiency in JavaScript, HTML5, CSS3, and related front-end technologies
Solid understanding of React ecosystem, including Redux, React Router, and React Hooks
Experience with Next.js and its server-side rendering (SSR) and static site generation (SSG) capabilities
Familiarity with modern front-end build tools and workflows (e.g., Webpack, Babel, ESLint)
Knowledge of responsive design and cross-browser compatibility
Experience with RESTful APIs and integration with back-end services
Familiarity with web accessibility standards (WCAG) and best practices
Understanding of blockchain technology and decentralized applications (dApps) is a plus
**Responsibilities:**
Design and develop user-friendly interfaces for the Proof of Skill platform using React and Next.js
Implement reusable and modular front-end components following best practices
Integrate with blockchain-based back-end services and decentralized data sources
Optimize performance, scalability, and security of the front-end applications
Collaborate with the design team to ensure pixel-perfect implementation of UI/UX designs
Write clean, maintainable, and well-documented code
Participate in code reviews and ensure adherence to coding standards
Stay up-to-date with the latest front-end technologies, frameworks, and industry trends
**Ideal Candidate Traits:**
Strong problem-solving and analytical skills
Excellent communication and collaboration abilities
Attention to detail and commitment to writing clean, efficient code
Passion for creating intuitive and engaging user experiences
Entrepreneurial mindset and willingness to take ownership
Curiosity and eagerness to learn and grow in a dynamic environment
Experience building for crypto is a huge plus
React.jsNextJs (Next.js)
Vue.js
Javascript
Angular (2+)Classplus is India's largest B2B ed-tech start-up, enabling 1 Lac+ educators and content creators to create their digital identity with their own branded apps. Starting in 2018, we have grown more than 10x in the last year, into India's fastest-growing video learning platform.
Over the years, marquee investors like Tiger Global, Surge, GSV Ventures, Blume, Falcon, Capital, RTP Global, and Chimera Ventures have supported our vision. Thanks to our awesome and dedicated team, we achieved a major milestone in March this year when we
secured a “Series-D” funding.
Now as we go global, we are super excited to have new folks on board who can take the rocketship higher🚀.
Do you think you have what it takes to help us achieve this? Find Out Below!
What will you do?
You will be our go-to person when it comes to ensuring that Classplus’ digital architecture functions smoothly. Though not a traditional customer-facing role, your work will be reflective of our brand quality as a whole.
With so much riding on your shoulders, we’ll need you to: -
• Guide the team in the implementation of visual elements from computer users' vantage points within a web application and translation of UI/UX design wireframes to actual code
• Design and implement low-latency, highly available and performing applications that scale for millions of users, and assure that all user input is validated before submitting to the back-end
• Develop application code and unit test in the Javascript technologies for the application development center
• Work with Test-Driven development, help define architectures and design patterns, and actively participate in PR reviews on GitHub
You should apply, if you
• Bring your A-game: Have knowledge of advanced JavaScript libraries and frameworks, such as ReactJS, NextJS, VueJS, and experience with rendering techniques and writing high performing code
• Offer guaranteed efficiency: Have a good understanding of SEO principles and ensuring that application will adhere to them, and server-side CSS pre-processing platforms, such as LESS and SASS
• Show promising experience: Have a good understanding and exposure to serverside rendering, and asynchronous request handling, partial page updates, and AJAX
• Show proficiency: Display in-depth understanding of code versioning tools, such as (Git / Mercurial / SVN), and cross-browser compatibility issues and ways to work around them
Being a Part of the Clan!
At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!
It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ✊🏼❤️
Are you a go-getter with the chops to nail what you do? Then this is the place for you
React.js Lead Frontend Developer
We are an early stage EdTech startup founded by people from IIT-D, IIM-B, Flipkart, Google, Cure.Fit & ICICI Venture. Our vision is to help each child discover their hidden treasures. We want to provide the best learning platform to ensure all round holistic development of children (social, physical, intellectual, cultural, and emotional) by enabling them to pursue their passion. If you are passionate about helping the future generations to have holistic development and achieve their full potential, come talk to us.
Responsibilities :
- Develop user-facing stack from scratch
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Collaborate with other team members and stakeholders
Technology Skills :
- Proven 4 years work experience as a ReactJS Frontend developer
- In-depth understanding of the entire web development process (design, development and deployment)
- Good experience with Typescript and ReactJS (17.x). NodeJS knowledge is a plus.
- Familiarity with Unit Testing Frameworks, UI Testing, Monorepos and Graphql principles
- Knowledge of Alerting and Monitoring tools
- Knowledge of SPA principles
- UI Performance: should have hands on experience of optimising page load, rendering, caching
- Sense for appeal & aesthetics from a usability perspective.
Soft Skills :
- Obsessed with best practices, structuring, documentation and have an eye for detail.
- Self starter with a high level of drive and commitment.
- High energy and drive to work in a startup environment.
- Conceptual thinking, flexibility and ability to juggle with multiple responsibilities.
- Ability to work under pressure and confidence to deal with complex issues.
- Good communication skills.
- Hands-on and detail oriented.
NodeJS (Node.js)
MongoDB
Express
Software Development Engineer
Bengaluru/Hyderabad/Gurgaon/Chennai
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Top Skills
- You write high quality, maintainable, and robust code, often in Java or C++ or C#
- You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Roles & Responsibilities
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognize and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
- You continually align your work with Amazon’s business objectives and seek to deliver business value.
- You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
- You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
- You communicate clearly with your team and with other groups and listen effectively.
Skills & Experience
- Bachelors or Masters in Computer Science or relevant technical field.
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
- Proficiency in SQL and data modeling.
About Amazon.com
“Many of the problems we face have no textbook solution, and so we-happily-invent new ones.” – Jeff Bezos
Amazon.com – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. A Fortune 100 company based in Seattle, Washington, Amazon is the global leader in e-commerce. Amazon offers everything from books and electronics to apparel and diamond jewelry. We operate sites in Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Netherlands, Spain, United Kingdom and United States, and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.
Technological innovation drives the growth of Amazon, offering our customers more selection, convenient shopping, and low prices. Amazon Web Services provides developers and small to large businesses access to the horizontally scalable state of the art cloud infrastructure like S3, EC2, AMI, CloudFront and SimpleDB, that powers Amazon.com. Developers can build any type of business on Amazon Web Services and scale their application with growing business needs.
We want you to help share and shape our mission to be Earth's most customer-centric company. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of invention that is part of our DNA. We do this every day by inventing elegant and simple solutions to complex technical and business problems. We're making history and the good news is that we've only just begun.
About Amazon India
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.
We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.
We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India.
Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.
iOS App Development
Objective C
SwiftLocation: Bangalore(Work from office)
Exp: 5-10 yrs
IOS full stack Lead developers design, code and test high end ios applications. To maintain high
quality of the application code, fix bugs, implement updates and maintain the code. You are
expected to collaborate with the design team, identify issues and bottlenecks, update applications on
the App store and release world class applications on the App store.
In addition, full stack Lead develop is expected to understand architecture, design, testing with
respect to interface between website (front-ends), application responsiveness, creating cross
platform apps, server side interfaces, design and development of APIs and back end database
integration. An understanding and creating micro-services will be an added advantage.
Strong working knowledge of ios Frameworks (Core data and animation), back end ioS frameworks,
Objective-C, Cocoa touch, Swift are core requirements. Knowledge of Apples application design
principles and interface guidelines are highly useful. Important to know code versioning and
proficiency on GIT. C-based libraries, push notifications, APIs and cloud
messaging,Webrtc,Websocket are important skills to possess. Continuous builds and integration
are part of the essentials of this full-stack ios developer role
Soft Skills
Good attitude toward work, Strong problem-solving skills
Desire to work in fast paced environment along with project and time management
React NativeJavascriptWe are looking for talented front-end developers who can help us in enabling our customers deliver excellent experiences to end users. As a customer experience management firm , we are constantly enhancing user experiences in several of our customers' online platforms. The role of a front-end developer in our teams is crucial in realizing our design solutions without any loss in translation. We are looking for developers who can contribute in building the best in class digital experiences through the right use of frameworks , technologies and code.
Key Skills:
3+ years of professional Mobile Development experience Core strength with React or React Native Experience with Typescript, Redux, Node.JS is desired Proficiency with Native iOS or Android App Development (both would be a major plus) Knowledge of App deployment processes through Apple App Store or Google Play Store A working understanding and experience of Test-Driven Development and CI/CD best practices Ability to use a wide variety of open-source technologies and cloud services (experience with AWS is a plus)
About Moonraft Innovation Labs
We are here to advance human experience through design-driven innovation. Design, to us, is all
about creating new meanings, while art is about self expression and emotive appeal. Bringing these
two creative disciplines together and operating at their intersection with business and technology, we
drive business innovations with differentiating customer experience.
We place the human at the center, bringing quantitative and qualitative techniques together to
develop consumer insights. Our techno-creative team, bridging consumer insights, business
understanding and advanced technology skills, then builds humanistic technology solutions.
We believe experimentation is at the core of every innovation. Radical innovation, in our view, is
just an event recognized in hindsight when a number of trial-and-error attempts spark off a
breakthrough. Our approach embraces rapid prototyping and empirical evidence in everything we
do. As the name says, we are Moonraft Innovation Labs, driving innovation through
experimentation.
"Rafters", who inhabit Moonraft, recognize only idea as the boss. They live by imagination,
simplicity and speed. Our egalitarian culture and environment are designed for rafters to thrive and
deliver elegant solutions for complex problems.
Data Analytics
Data Science
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon