Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
Subodh Popalwar
Software Engineer, Memorres
About MMF Infotech Technologies Private Limited
About
Connect with the team
Company social profiles
Similar jobs
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDB**Company**
Crypto made easy 🚀 We are the bridge between your crypto world and everyday life; trade pairs, book flights and hotels, and purchase gift cards with your favourite currencies. All in one best-in-class digital experience. It's not rocket science.
**Why Join?**
By joining CryptoXpress, you'll be at the cutting edge of merging digital currency with real-world services and products. We offer a stimulating work environment where innovation and creativity are highly valued. This remote role provides the flexibility to work from any location, promoting a healthy work-life balance. We are dedicated to fostering growth and learning, offering ample opportunities for professional development in the rapidly expanding fields of AI, blockchain technology, and e-commerce.
**Role Description**
We are seeking a skilled and motivated Full Stack Mobile and Web Developer to join our dynamic team. The ideal candidate will have a strong foundation in mobile and web development, with expertise in React Native and JavaScript technologies. This role involves working on both frontend and backend development to deliver high-performance and responsive applications. A basic understanding of blockchain concepts is a plus.
**Core Responsibilities:**
- Developing both the frontend and backend with tools like React Native for mobile applications.
- Building and maintaining mobile and web applications using React and JavaScript, focusing on performance and responsive design.
- Working on the complete mobile app development lifecycle from prototyping to production.
Integrating REST APIs and managing offline storage.
- Debugging, testing, and ensuring code quality with tools like Jest, Enzyme, and ESLint.
- Basic understanding of blockchain concepts is desired, as the role might involve some blockchain-related work.
**Required Skills:**
- React Native (mandatory for mobile app development).
- JavaScript and ReactJS expertise.
- NodeJS for backend development.
- Experience with API Integration.
- Basic blockchain knowledge.
- Strong foundational knowledge of web technologies (JavaScript, HTML, CSS) and responsive design.
**How to Apply:**
Interested candidates must complete the application form at https://forms.gle/ts15C7VABVin5zxq9
Join us and help shape the future of social media marketing in the cryptocurrency space!
**Tips for Application Success:**
- Show your enthusiasm for financial products
- Mention any self-learning initiatives
- Be honest about what you don't know
- Explore and understand what CryptoXpress does before applying
Company : Barcadly Services (www.barcadlyservices.com)
Job Title: Ads manager(SEM)
No of Positions:2
About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.
We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.
After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.
Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."
Experience:1+Years.
Ctc-1.8lpa-2.4lpa
Overview:
As an Ads Manager, you will be responsible for planning, executing, and optimizing advertising campaigns across various channels to increase brand awareness, drive traffic, and generate leads and sales. You will work closely with the relevant departments to ensure that all advertising initiatives are aligned with the overall marketing strategy and goals.
Key Responsibilities:
• Develop and execute advertising campaigns across various channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Conduct research to identify target audiences and develop audience personas for ad targeting.
• Create and manage ad campaigns, including ad copy, ad creatives, and targeting options.
• Monitor and optimize ad performance to ensure maximum return on investment.
• Conduct A/B testing and other experiments to improve ad performance.
• Collaborate with the content team to develop ad creatives and landing pages that align with the overall marketing strategy.
• Provide regular reporting and analysis of ad performance to stakeholders.
• Stay up-to-date with industry trends and best practices to ensure that our ad strategies remain effective.
Requirements:
• Bachelor's degree in marketing, business, or a related field.
• Relevant experience in ad management.
• Strong understanding of various advertising channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.
• Experience with ad targeting options, such as audience segmentation and retargeting.
• Familiarity with ad tracking and reporting tools, such as Google Analytics, Facebook Ads Manager, and LinkedIn Campaign Manager.
• Ability to work independently and manage multiple projects simultaneously.
• Strong analytical skills and attention to detail.
Job Title: Senior Cloud Engineer – L3 (Bangalore)
Major skills required: Horizon on cloud with Azure
Location: Bangalore/Remote
Primary Skill Set & Experience:
- Minimum 8 years of overall experience in IT Infrastructure.
- Proven experience of 5+ years with VMware Enterprise Products.
- Mandatory certifications: VMware VCP in VMware Horizon 7 and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified Cloud Administrator.
Job Description:
We are seeking a highly skilled and experienced Senior Cloud Engineer – L3 to join our Cloud Operations team. In this role, you will be responsible for cloud and on-premises architecture and deployments, administration, and end-user support of Windows/VMware Solutions, primarily focusing on VMware Horizon On-premise and VMware Horizon Cloud infrastructure.
This is a full-time permanent position.
Key Responsibilities:
- Utilize your 8+ years of proven experience in VMware Horizon, vSphere, Microsoft Active Directory, VMware UEM, iVDM, and 3rd party IDM integration.
- Demonstrate expertise in Microsoft Azure administration.
- Showcase proficiency in Amazon administration.
- Possess VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.
- Hold Microsoft MCSA certification.
- Exhibit knowledge and exposure to cloud technologies such as Microsoft Azure and Amazon.
- Troubleshoot and diagnose issues related to VMware ESX, ESXi, vSphere, Horizon View, Airwatch, and Mirage.
- Design and engineer high-availability architectures in VMware DRS cluster environments.
- Resolve user-level issues related to connection servers.
- Perform P2V, vMotion, VMware virtual center (vSphere), and SSO configurations.
- Conduct root cause analysis to identify and address underlying issues.
- Demonstrate TCP/IP knowledge with a strong foundation in LAN technologies, network switching, routing, and DNS.
- Possess excellent knowledge of x86 servers from vendors like IBM, Dell, and HP.
- Show proficiency in Windows Server Administration and troubleshooting.
- Possess hands-on skills in Hyperconverged hardware infrastructure.
- Display advanced working knowledge of storage technologies such as RAIDs, Fiber Channel, and iSCSI with vendors like EMC, Netapp, Equallogic, and HP EVA/Left hand.
- ITIL Certification (v2 or v3) would be advantageous.
- Willingness to work in US/UK shifts.
- Familiarity with ticketing tools.
Qualifications:
- Bachelor's degree or diploma in Engineering/BSC/MCA/MCM (with IT specialization).
Secondary Skills:
- Fluent in English (verbal and written communication).
- Strong team player, capable of collaborating with senior team members, conducting technical sessions, and mentoring L1 team members.
- Ability to achieve the highest level of customer satisfaction.
- Experience in interacting with customers, third-party OEMs, and hardware vendors, including raising calls with Microsoft, VMware, and other vendors.
- Documentation skills and preparation of SOPs.
- Self-motivated and results-oriented.
- Train L1 and other support team members.
- Demonstrated positive and proactive approach.
- Flexibility to work in US and UK shifts as per organizational requirements, including rotational night shifts.
and analyzing complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
• Develop comprehensive documentation that meets organizational
standards
• Obtain a deep understanding of products and services to translate
complex product information into simple, polished, and engaging
content
• Write user-friendly content that meets the needs of the target audience,
turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference
materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for
improvement
Daily and Monthly Responsibilities
• Research, outline, write and edit new and existing content, working
closely with various departments to understand project requirements
• Independently gather information from subject matter experts to
develop, organize, and write procedure manuals, technical
specifications, and process documentation
• Work with development and support leads to identify all documentation
repositories, revise, edit, and determine the best solution for data
compilation and centralized storage.
• Research, create, and maintain information architecture templates that
uphold organizational and legal standards, and allow for easy data
migration
• Develop content in alternative media forms for maximum usability, with
a consistent and cohesive voice across all documentation.
Skills and Qualifications
• Bachelor’s degree in a relevant technical field
• 2-4 years of industry experience as an influential technical writer
• Knowledge about using the tools and applications required for creating
the content effectively
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials
for multiple audiences
• Superior written and verbal communication skills, with a keen eye for
detail.
• Experience working with engineering to improve the user experience:
design, UI, and help refine content and create visuals and diagrams for
technical support content
Preferred Qualifications
• Proven ability to handle multiple projects simultaneously, with an eye
for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools to create documentation
.NET- Strong professional experience in programming primarily around C#, SQL Server.
- Focus on MVC, Jquery.
- Strong experience in Design Patterns, Multithreading, OOPS concept.
- Strong debugging skills.
- Strong database programming skills.
- Experience with JavaScript, jQuery, and other related front-end web technologies.
- Should have strong HTML, CSS & UI Development knowledge.
- Passionate about building high-quality systems with software implementation best practices.
- Candidates having experience with Angular 7/8 & Xamarin will be preferred (not mandatory).
- Dot Net Full Stack Skills required: HTML; CSS; Bootstrap; JavaScript; jQuery/ Angular JS; AJAX; Web API; C#; SQL Server (database) ASP.NET( Ado.Net + Stack Management Techniques) MVC/ Asp.Net Core.
JavascriptReact.jsAngular (2+)
HTML/CSSAbout Mobiquity
Founded in 2011, Mobiquity provides end-to-end omnichannel digital consulting services to trusted B2B and B2C brands (HealthCare, Banking, IoT, Big Data, and cutting edge Web & Mobile Applications). With over 750 employees spread across the USA, Europe, and India, 40 different nationalities combined; we create compelling digital experiences to help our clients create the best human-centric products. Our expertise includes Strategy, Design, Product Engineering, Analytics, and Cloud Services. Each day, 50 million users interact with our solutions.
Our teams are inspired by technology but it doesn’t rule them. We love to learn, we are curious by nature and committed to making a mark. Working at Mobiquity means that sometimes you’ll be working outside your comfort zone, and you’ll work with smart people, possibly some that are even smarter than you. We value people that judge their success by the success of the team and the happiness of customers.
We’re also proud to be an Amazon Web Services (AWS) Premier Consulting Partner.
Your responsibilities:
- You will be working together with fellow junior and senior Frontend developers, helping to improve the group's skill level and exchanging new ideas.
- On a daily basis, you write JavaScript/Typescript/ES6/Angular/React and HTML5, CSS3 (SASS/LESS/Stylus)
- Closely collaborate with designers and the rest of the technical team (Backend, DevOps, QA) to make sure we’re all aligned.
- You will manage projects with open-source JavaScript and TypeScript libraries and frameworks (we're big on React and Angular), and explore new technologies (GraphQL, AppSync, Apollo).
- Code reviews are, of course, a part of your responsibilities as well as providing high-quality work.
What it takes to excel in this role
- Strong core JavaScript and TypeScript
- 5+ years of JavaScript development experience
- Minimum of 2 years of experience with either, Angular 5+ or React
- Experience with Webpack/Grunt/Gulp or other automated build tools
- Experience with Jasmine/Jest or other JavaScript testing frameworks and tools• Strong Experience with HTML, CSS, SASS/LESS/Stylus
- Experience with JSON, REST, Web Services
- Experience with working in an Agile environment
- Good communication(in English) and consultancy skills
- Affinity for working in a flexible, diverse and fast growing environment
- Proactive mindset focused on teamwork and continuous improvement - we want to grow together with you
Bonus
- Experience with AWS
- Experience with React Native
- Experience with GraphQL, PWA, NodeJS
- Experience in a Fullstack position or in a lead position• Experience working in a consultancy company
Our Client began as custom application development and business process automation solution provider from its New Orleans Office 2015.
Following year they launched an independent Health, business, property assessment and Law Enforcement products.
In 2017, they stated India operation, an extension of development team and expertise to grow the business.They continued to grow and expand offerings in both the public and private sectors. Giving its wide scope of experience and expertise the client is striving to achieve challenging goals in upcoming years.
Currently they are on look out for high achievers, love to do their hands dirty with real coding, can think out of box and are self starter to build innovative software products using Hybrid Mobile app platform.
Position : Hybrid Mobile Application Developer
Location : Pune (Currently remote working)
Salary : Best in the Industry
Experience : 3-6 yrs
Vacancies : 3
Job duties and responsibilities :
- Understand requirements, architecture decisions, assess the feasibility and provide time estimates on implementing new features and functionalities.
- Work on software architecture and development of Hybrid Mobile applications and communicate technical limitations/roadblocks to the team.
- Point of contact in all phases of software engineering.
- Drive the project discussions from inception to final delivery.
- Deliver high-quality code; Unit-test code for robustness including edge cases, usability, and scalability.
- Discover and evaluate new technologies to maximize development efficiency and handhold the client by recommending the benefits.
- Collaborate with the design team to bring creative ideas to the mobile UI and craft a beautiful Android/iOS user experience.
- Work as part of a team-building prototype, applications, and user experiences.
- Commit changes continuously leveraging test-driven techniques in development (BDD/TDD).
Qualifications :
- Experienced in Xamarin and exposure in other hybrid mobile development like Native Script.
- Familiar with RESTful APIs, UI Kit, offline storage, threading, performance tuning, and all UI components in the Android/IOS object library foundation.
- Worked on 3rd party libraries, cloud message APIs, and push notifications.
- Exposure of Android- s/Apple's Human Interface Guidelines and other UX & UI standards.
NodeJS (Node.js)JavascriptMongoDBAngularJS (1.x)React.js● You will build robust secure and scalable microservices to build the Rentomojo application and ensure the technical feasibility of UI/UX designs
● You will be responsible to implement RESTful services with a metric-driven API Gateway
● You will continuously evaluate relevant technologies, influence and drive architecture and design discussions
● Deploying, automating, maintaining and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems
Requirements
● Experience of working in teams that are run with - agile- processes
● Excellent in at least one Javascript frameworks like Node.js, Angular, Ember, React or Backbone.
● Experience manipulating large data sets using both relational (e.g., MySQL, Postgres) and non-relational databases (e.g., MongoDB, CouchDB, Redis, Cassandra)
● Comfortable with managing AWS setups
● Reliable knowledge/experience in consuming Web Services, including OAuth-enabled APIs ● Solid knowledge of the foundations of security and best practices
Preferred Skills
● Experience with docker and kubernetes deployments
● Experience with modern JS toolchains such as Grunt, Bower, Webpack
Follow CutshortSubodh Popalwar
Software Engineer, Memorres