Customer Support Executive (Voice/Non-Voice)
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MMF Infotech Technologies Private Limited
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About CraftMyPlate
CraftMyPlate is a fast-growing, innovative startup on a mission to transform how large food orders are placed and experienced. We deliver seamless, scalable, and delightful catering solutions for gatherings of 10+ people — from intimate family events to large corporate celebrations.
We move fast, think bold, and build with impact — and design is at the heart of how users connect with us. Every screen, every interaction, every pixel is a chance to make someone’s special moment feel easier, more joyful, and more memorable.
We are now looking for a Design Lead to own and elevate our B2C design vision, lead our design team, and craft intuitive, user-centric experiences that make people fall in love with our brand.
Role Overview
This is a full-time, leadership role based in Hyderabad. As the Design Lead, you will be responsible for end-to-end design ownership — from UX research to polished, ready-to-build UI, across both web and mobile platforms. You will guide a talented team, work closely with Product, Growth, and Tech, and ensure every user touchpoint is beautiful, consistent, and impactful.
Key Responsibilities
1. Lead the Design Team
- Manage, mentor, and inspire a team of UI/UX designers.
- Conduct design reviews, set quality benchmarks, and ensure consistency across platforms.
- Create a culture of design excellence, continuous learning, and innovation.
2. Own the User Experience
- Champion user-first thinking across all teams — every design decision starts with the question: “How will this feel for our users?”
- Lead UX research, usability testing, and journey mapping to understand user needs deeply.
- Translate insights into wireframes, prototypes, and high-fidelity designs.
3. Drive B2C Impact
- Design conversion-optimized flows that are visually delightful and business-smart.
- Collaborate with Growth & Marketing on campaigns, landing pages, and brand touchpoints that inspire trust and action.
- Ensure every interaction reduces friction, increases retention, and builds loyalty.
4. Collaborate Across Functions
- Work with Product Managers to define user flows and feature priorities.
- Partner with Developers to ensure smooth handoffs and accurate implementation.
- Align with Marketing & Brand to maintain a unified design language.
5. Evolve the Brand
- Maintain and evolve the CraftMyPlate Design System.
- Keep our visual identity premium, approachable, and celebration-ready.
- Stay ahead of design trends, tools, and UX best practices.
Required Skills & Experience
- 4+ years in UI/UX or Product Design (with at least 2 years in a lead role).
- Proven experience designing B2C products (web + mobile).
- Strong portfolio showing problem-solving, UX thinking, and measurable impact.
- Mastery of Figma and other modern design/prototyping tools.
- Experience in user research, A/B testing, and data-informed design.
- Ability to communicate design decisions clearly to both technical and non-technical teams.
- Startup experience is mandatory; food, catering, or e-commerce industry experience is a plus.
Why Join Us
- Impact: Your designs will shape how thousands of people experience celebrations.
- Ownership: Full creative authority over B2C design direction.
- Growth: Work closely with the founder & leadership team to influence product strategy.
- Culture: A founder-led, design-first startup where ideas become reality fast.
Success in This Role Means
Within your first 6 months, you will have:
- Established a scalable, consistent design system.
- Led 2+ major product UX overhauls that improved engagement/conversions.
- Built a high-functioning design team culture focused on impact and quality.
Job Description:
- Min 10 years of experience in Oracle Apps Technical.
- Creating test plans, test cases, test scripts and performs functional testing.
- Work closely with various Business Partners to deliver high-quality application solutions.
- Write detailed technical design documents. Must have Upgrade experience
- Interacting with Oracle via their formal Metalink SR process in order to secure assistance and solutions for problems.
- Conduct and or participate in requirement/analysis sessions.
- Must be able to work with third-party systems and Perform modifications including EBusiness suite changes and the maintenance of various application interfaces.
- Should have EBS upgrade knowledge and also CEMLI objects development including integration and conversions experience in Finance, Manufacturing, Supply Chain and HR.
Required Skillset:
- Must have strong technical experience on SQL, PL/SQL, OTBI/BI, and XML Publisher reports, workflow, Unix, and Oracle Applications Framework (OAF and ADF).
SOAP & REST APIs; Data conversion using FBDI. Development using Sandbox, FRS Reporting, Integrations with 3rd parties, Security console Management/SSO
- Effective team player with organization excellent communication skills (Written and Verbal)
- Must be able to handle independently with business users and external users and responsible for design, development, Testing support, production deployment, and production support.
- Excellent and communications skills.
This position is contractual. The appointment will be for a period of one year. Interested candidates should fill-up a Google Form within 30th July, 2024 (midnight) with the Link: https://forms.gle/VifhWi6yGZxbmUsN7
Job responsibilities:
i) Develop and implement communication and public engagement strategies that align with the institution's goals and objectives and promote the institution's work and impact.
ii) Conduct regular analysis and reporting on the effectiveness of communication and public engagement strategies and adjust them as needed
iii) Assist with other administrative tasks as and when needed
Title: Technical Analyst - OTM
Experience: 3-9 Years
Work Location: Mohali
Shift Timing: Rotational Shift 24x5
Notice Period: Immediate to 30 days Max
Key Skills: OTM, OBIEE, BI Publisher, Oracle ERP
Job Description:
The Oracle Transportation Management Technical Analyst will share the responsibility for design, implementation, and support of business solutions based on Emerson’s instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation, enhancement, and support of SCO functionality.
Roles and Responsibilities:
- Provide support (e.g., break/fix, how to expertise, enhancements, monitoring, testing, troubleshooting) for the SCO application.
- Works collaboratively with Corporate Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
- Assist with program rollout activities, including business unit and trading partner on-boarding, project coordination, status reporting and communication to program management.
- Proactively monitors processes to identify trends; analyses/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring to ensure high service levels.
- Ensures SCO system documentation is complete and maintained.
- Works effectively in a global highly matrixed team environment.
Skills & Experience Required:
- 4 to 8 years of IT experience, including implementation of Oracle Transportation Management.
- OTM Expert, both Functionally and technically (Setup configuration, Order Management, Shipment management, Financials, rates, master data, bulk planning parameters, VPDs, user configuration, screen set development, SQL queries, Tracking Events and working with CSV & XML files).
- Hands on experience with triage of day-to-day OTM systems issues and providing resolution on complex issues.
- Knowledge of Logistics management principles and processes.
- Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement, Shipping, XML Gateway) is highly preferred.
- Working knowledge of BI Publisher, FTI/OAC, OBIEE and ETL.
- Good knowledge of EDI and any other Middleware systems.
- Strong customer service orientation with strong written and verbal communication skills, including comfort with presenting to diverse technical and non-technical audiences at all levels of the organization.
- Ability to multi-task and work within diverse multi-disciplinary global project teams.
- Detail-oriented with strong problem-solving skills.
- Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
- Knowledge on GTM (Global Trade Management) will be a plus.
- Some travel might be required.
Education
- Bachelor’s degree in computer science, Information Systems, or another related field.
Swift
Objective C
iOS App Development- Experience 4 to 10 years
- Location - Hyderabad (work from Office)
- NP- Immediate to 30 days
- Need experience in Swift / OOP's concept, API & SDKs, Mapkit, Firebase, and Payment Gateways.
Responsibilities: -
- Design and build applications for the iOS platform (Prefer Swift Language)
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality and organization.
- Should have basic knowledge of the application submission process
Skills
- Proficient with Swift, and Cocoa Touch
- Experience with iOS frameworks.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of UI/UX standards.
- Understanding of Apple’s design principles and interface guidelines
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Proficient understanding of code versioning tools such as Git
Job Description:
* Understand client requirements related to their IT needs and deliver qualified consultants.
* Source and screen potential candidates for openings.
* Establish relationships with consultants/contractors in specified region.
* Negotiate compensation, extend offers, facilitate the placement of candidates and solicit referrals of other qualified consultants.
* Submit qualified candidates to open job requirements.
* Meet or exceed weekly goal expectations.
* Would be responsible for effective usage of Internal Systems/Database for recording different stages in recruitment process.
With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Business Development Manager, you will be responsible for dealing and building strategic partnerships in the pharma industry and thus contributing towards business growth.
What you will do:
- Creating and managing new and follow-up accounts by mapping and engaging with various clients in the pharma industry
- Being the key link between the organization and the pharma client(s), understanding the business requirements of both and ensuring that the same are met on-time and professionally
- Meeting the senior leadership management(CHRO,CEO,CFO) of the client(s) and also acting as a link between the company and the clients and understanding the professional requirements of both
- Maintaining long-term professional relationships with the current as well as new clients
- Being responsible for business analysis and preparing marketing strategy for healthcare needs and also providing 360 degree healthcare solutions to the pharma clients
- Handling and managing all the operational/ documentation processes involved throughout the BD cycle by ensuring compliance of related rules, laws & regulations, while doing so
- Handling all the client queries/ concerns/ feedback / escalations professionally, efficiently and on-time
- Maintaining an updated and accurate record of all the account-related data and reporting the same to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 4-5 years in Business Development is required
- Previous work experience in dealing with pharma companies is a must
- Outstanding communication and professional networking skills
- Excellent presentation, negotiation and interpersonal skills
- High ownership and problem-solving ability is a must
Looking for candidates with exposure to B2B space.
We are looking for a UI Designer. Please find below the JD for your kind perusal.
Experience and skill-sets:
Experience in visual user interface design and within it have significant experience in designing for business enterprise solutions.
Ability to create clean, visually consistent designs.
Understanding and appreciation of standard user interface design concepts and processes, especially experienced in creating and managing ‘Design Systems’ would be an advantage.
In-depth knowledge of Photoshop, XD, Illustrator, Sketch, Figma, and Zeplin.
Experience with animation tools like Principle, Invision, etc would be a plus.
Excellent communication skills, including the ability to present complex concepts clearly and persuasively across diverse audiences at various levels of our organization.
Meticulous attention to detail and exceptional organizational skills.
Proven ability to manage multiple design requests in a timely fashion, with competing priorities and deadlines.
Experience testing websites and software on a variety of platforms including iOS and Android mobile and devices.
Previous experience with user-centered design principles and practices, web/mobile standards, typography and color, and web/mobile usability standards.
I have contributed as a leader in the design and a strong collaborator across product managers and engineers.
Knowledgeable in creating wireframes, visual mockups graphics, user workflows, and low and high-fidelity prototypes.
Ability to work with designers and developers to implement new ideas
Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
Primary responsibilities
Own the user interaction experience, including but not limited to the visual design of the product. This means managing and evolving the design system.
Drive and own the design process along with the rest of the product team.
Conduct Usability Testing to validate design concepts; i.e. Create prototypes to show and demonstrate interactions.
Employ design thinking and questioning techniques to develop strategies and execution plans where pathways are not always obvious.
Help develop and lead the design team to improve the range of design reviews and research methods used. Provide and encourage feedback from your team and other designers.
Go Programming (Golang)
JavaAbout Sibros
Headquartered in Silicon Valley and backed by top flight investors, Sibros offers a vibrant and dynamic culture where you can apply your talents to help shape game changing innovations being adopted by some of the most valuable electric vehicle startups to prestigious automotive brands around the world.
Collaborate with a team of highly skilled and knowledgeable engineers, where from day one your work will have a direct impact on millions of vehicles, a roster of A-list customers and how the world moves people and goods. Sibros is a certified Great Place to Work, Most Diverse Company and our technology has captured major media headlines and industry awards including the 2021 Connected Car Platform of the Year by IoT Breakthrough Awards. For more information visit http://www.sibros.tech/">www.sibros.tech
About the Role
- Deliver high-quality code in a fast-paced customer-facing product
- Build distributed systems to support large scale, low latency queries
- Be involved in the full life-cycle of product development from concept to deliverables
- Iterate quickly by working closely with the firmware team as well as clients and end-users of the products
- Design and implement a secure and robust API to communicate with millions of vehicles
Minimum Qualifications
- Excellent understanding of computer science fundamentals, data structures, and algorithms
- Good understanding of SQL or NoSQL Database
- Experienced in writing production-grade code
- Strong background in designing large scale distributed systems
Preferred Qualifications
- Strong experienced in writing Golang in production
- Familiar with Cloud-native technologies
- Familiar with version control systems
- Full Stack development experience in both frontend and backend
- Experienced in having fast iteration in product
Equal Employment Opportunity
Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.
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Full Stack Developer - Averlon