Operations Manager

Key Responsibilities

• Edit high-quality videos for social media, marketing campaigns, product demos, and brand storytelling
• Create motion graphics, animations, and visual effects to enhance video content
• Apply modern editing styles including jump cuts, transitions, sound design, captions, and trending formats
• Collaborate with the marketing, design, and content teams to understand project requirements
• Optimize videos for different platforms (Reels, Shorts, YouTube, ads, etc.)
• Stay updated with the latest video trends, editing styles, and tools
• Ensure quick turnaround time while maintaining quality

Required Skills & Qualifications

• Proven experience in video editing and motion design
• Strong portfolio showcasing new-gen, trendy, and engaging edits (MANDATORY)
• Proficiency in tools such as: Adobe Premiere Pro, After Effects, Final Cut Pro, DaVinci Resolve (optional)
• Strong understanding of Visual storytelling, Color grading, Sound design, Typography and motion graphics
• Ability to work independently and meet deadlines

Good to Have

• Experience with AI video tools and automation
• Knowledge of branding and digital marketing content
• Experience working with startups or fast-paced environments
• Basic understanding of UI/UX or design aesthetics

Assist in sourcing and screening candidates through job portals and social media platforms.

Schedule interviews and coordinate with candidates and hiring managers.

Maintain candidate databases and recruitment trackers.

Support onboarding activities and employee documentation.

Assist in preparing offer letters and HR-related documents.

Help maintain attendance, leave records, and employee data.

Coordinate employee engagement activities and internal communication.

Support HR operations and administrative tasks.

Ensure proper filing and maintenance of HR records and documents.

Work closely with the HR team on day-to-day recruitment and HR activities.

Job description

In-Depth knowledge about creating product listing on e-commerce portals.

Good understanding of the placement of Keywords, Making Title, Bullet Points, and E-Commerce SEO Friendly Product Description.

Good Understanding of improving product ranking organically on all the marketplaces.

Creating FBA Shipment, Taking FC Appointment, Creating Removal Order of all Unsold, or damaged Inventory within the time.

Generating all kinds of business reports, Sales Report, Return Report, and give the business insight to the sellers to add valuable input to improve the client business efficiently.

Confidence to handle the process independently.

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

• High school diploma, general education degree or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.