Customer Care Executives

Job Title : Python Django Developer

Experience : 6+ Years

Location : Gurgaon (Work from Office)

Job Type : Full-time

Working Days: Monday to Friday (5 Days)

Timings: 9:30 AM – 6:30 PM

Job Summary :

We are seeking a highly skilled and experienced Python Django Developer to join our dynamic team in Gurgaon.

The ideal candidate will have a strong background in backend development, Django frameworks, and RESTful API integration.

You will be responsible for building and maintaining scalable web applications and collaborating with cross-functional teams.

Key Responsibilities :

• Develop, test, and maintain robust, scalable, high-performance web applications using Django and Python.
• Design and implement RESTful APIs and integrate third-party APIs and services.
• Write reusable, testable, and efficient code following best practices and coding standards.
• Work with frontend developers to integrate user-facing elements using server-side logic.
• Optimize applications for maximum speed and scalability.
• Perform code reviews, troubleshoot issues, and ensure application performance and security.
• Collaborate with product managers, designers, and other developers to deliver high-quality products.

Required Skills & Qualifications :

• 6+ Years of hands-on experience with Python and Django framework.
• Strong experience with RESTful APIs, Django ORM, and PostgreSQL/MySQL.
• Proficiency in version control systems like Git.
• Familiarity with frontend technologies such as HTML, CSS, JavaScript, and AJAX.
• Experience with Docker, Celery, Redis, and cloud platforms (AWS/Azure) is a plus.
• Solid understanding of software development principles and design patterns.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.

Good to Have :

• Experience with Django REST Framework (DRF).
• Knowledge of unit testing and CI/CD pipelines.
• Exposure to Agile development methodologies.
• Familiarity with containerization and deployment tools (Docker, Kubernetes).

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

POSITION:ITSM Consultant / ITSM Tech Lead

EXPERIENCE:  5-15YRS

NP :IMMEDIATE/10 DAYS

LOCATION: NOIDA

WORK FROM OFFICE

Demonstrates knowledge and experience in the following areas

• Service Management Office ( SMO) setup and operations

• ITIL / ISO 20000 / IT Operations process definition

• Service Integration and Management ( SIAM)

• Managed services operations – both AMS and IMS

• Incubating new services and solutions related to IT Service Management (ITSM)

Software Programmer - PHP 

About us 

GRG India is a leading provider of end-to-end loyalty management services in India. We help large and mid-size companies acquire, engage, retain and influence their customers, employees and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries. 

Following are examples of what we do: 

• Design a mechanic loyalty program for a large auto ancillary company, wherein the mechanic gets incentivized every time he influences the vehicle owner to buy original OEM spare parts 
• Send promotional offers to customers of large banks to make them use specific banking channels (e.g. Net Banking, Mobile App etc.) or products (e.g. Remittance, Loans etc.) 
• Acquire and grow the customer base of a large MNC agro chemical company by using farmer referral programs and instant gratification rewards 
• Engage HNI customers of a large real estate company with high-end exclusive benefits, privileges, and rewards 

• Assist one of India’s top credit card issuing companies to reduce employee attrition and increase sales across multiple sourcing channels 

With a reputation that’s been built over a decade of providing successful loyalty management solutions, we’re now embarking upon a journey of creating highly modular, scalable, and mostly standardized products.  

We have recently launched a SaaS product  Let’s Buzzz, an employee engagement platform that helps drive performance and innovation at the workplace. It is a comprehensive product designed to empower business. from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.  

Reports to 

AVP - Technology 

3 best things about the job 

• Work in a rapidly evolving industry where scalable tech products have a huge impact 
• Work in a product environment which provides a greater scope for growth 
• Exposure to different technologies and frameworks 

Responsibilities of the role 

• Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP) 
• Work on integration of 3rd Party libraries as required by the product 
• Unit-testing code for robustness, including edge cases, usability, and general reliability 

• Ensure the quality of the end product while adhering to quality norms 
• Creating Technical documentation wherever applicable 
• Collaborate with cross-functional teams to define, design, and ship new features 
• Take part in requirement understanding and contribute to solution of the requirement 

What you will need  

• Should have a sound experience in PHP, MVC Frameworks, Code Igniter. 
• Strong grasp in web development open source: CSS, HTML5, PHP, MySQL, JavaScript, jQuery, AJAX & JSON 
• Working knowledge of MySQL databases 

• Good knowledge of relational databases, version control tools and of developing web 
• Knowledge of Angular JS, Node JS will be considered as an added advantage 

Responsibilities

1. Collaborate with teammates to define, design, and shape new features.

2. Design and develop backend API microservices using Node.js.

3. Design and develop applications in an AWS and GCP environment.

4. Design and implement low-latency, high-availability, and performant applications.

5. Write reusable, testable, and efficient code.

6. Troubleshoot, debug, and upgrade the software.

Requirements

1. Solid experience in Node.js.

2. Good experience using frameworks such as Express.JS or Restify.

3. Willing to learn HapiJS.

4. Hands-on experience with JavaScript Development.

5. Able to work independently and carry out a task to achieve the design goal with minimal supervision.

6. Good programming skills and communications.

• 5-6 years of proven excellence in IT- Business Development or inside sales.
• Mandate experience in Appointment setting.
• Must have B2B sales experience.
• Shift timings- 5:30pm to 2;30 am IST(8:00 am to 5:00 pm US-EST)
• 6:30 pm to 3:30 am IST ( 9:00am to 6:00pm US- EST)
• Tool Handling - LinkedIn Sales Navigator, Hubspot, Salesforce, Outreach etc

• Location - Remote (PAN INDIA)

• Maintaining existing Android applications and developing new features for the same.
• Ensuring the best possible performance, quality, and responsiveness of the application.
• Developing cross-platform applications on hybrid frameworks like Ionic/Flutter.
• Testing and maintenance of applications across device models and platforms.

Requirements:

• Strong understanding of Android SDK, Android architecture, and different Android versions.
• Experience with building hybrid (or native iOS) applications.
• Working on applications featuring multiple services and multi-threading.
• Strong knowledge of Runtime Environments, Location services, Android support libraries.
• Well acquainted with Android Studio and various profilers.
• Strong REST fundamentals, Java, XML, JSON, Web Services, SQLite databases.
• Object-oriented Java programming and multi-threading concepts.
• Proficient in using data structures.
• Ability to write optimized algorithms.
• Strong debugging skills.
• Customizing Android OS for the company's embedded gateway devices.
• Hands-on experience with Android JNI and SE Linux is highly valued.

Job Description –

• Full stack developer position.
• Should have total of 5-7 years of experience.
• Should have min. of 2 years of experience in developing Enterprise apps on React.js and 2 years on Django apps.
• Very good in Data structure, logical reasoning, and algorithms.
• Experience with cloud providers like AWS or Azure or GCP is also required.
• Good Understanding of Design and Integration patterns.
• Ability to work independently and with lots of ownership.
• Ability to learn and apply newer technologies quickly.
• Good to have knowledge in building progressive web apps.

Role Description

• You will be full stack senior developer.
• Handle team of junior backend and frontend developer.
• You can and want to write code end-to-end.
• You would enjoy designing a system for speed and scale.
• Developing product using Reactjs for front end and Python for back end.
• We want you to debate on the pros and cons of different architectures and tech stack choices and be real contributing members.
• We want people who can and want to learn new stuff in real-time while on the job.

Skills - JavaScript, React.js, HTML, CSS, SQL with MySQL / PostgreSQL, Python, Django, AWS or Azure or GCP