Customer Care Executives for Voice & Sales process
at Cogent E services Ltd
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
Responsibilities:
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
Salary and Benefits:
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description
A Product Designer is a professional who is in charge of translating the wants and needs of consumers into product design features. They must have a creative eye, be able to think outside the box in order to come up with new ideas or solutions that meet customer expectations, and create digital or print drawings as well as design fully-functional products
Roles and Responsibilities:
1. User Research: ○ Conduct user research to understand user needs, preferences, and behaviors. ○ Use research findings to inform design decisions and enhance the overall user experience.
2. Wireframing and Prototyping: ○ Create wireframes, user flows, and prototypes to visualize and communicate design ideas. ○ Iterate on designs based on feedback from stakeholders and usability testing.
3. Visual Design: ○ Develop visually engaging and consistent UI designs for digital products. ○ Ensure designs align with brand guidelines and maintain a cohesive visual identity.
4. Interaction Design: ○ Design and implement interactive elements to enhance user engagement and satisfaction. ○ Collaborate with development teams to ensure seamless integration of design and functionality.
5. Usability Testing: ○ Plan and conduct usability testing sessions to gather feedback and validate design decisions. ○ Analyze testing results and iterate on designs to improve overall usability.
6. Collaboration: ○ Work closely with cross-functional teams, including developers, product managers, and other stakeholders. ○ Communicate design decisions effectively and advocate for the user throughout the product development process.
7. Stay Updated: ○ Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design. ○ Continuously improve skills and contribute to a culture of design excellence.
Experience and Skills you MUST have:
● Proven experience as a UI/UX Designer or similar role.
● Proficient in design tools such as Sketch, Figma, Adobe XD, or similar.
● Strong portfolio showcasing a range of design projects and problem-solving skills.
● Excellent communication and collaboration skills.
● Understanding of front-end development technologies and constraints.
● Familiarity with agile development processes
● The candidate will actively seek out new sales leads and business opportunities through active networking and
sending personal, strategic, value-add emails, calls, and social messages
● Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like
outreach, Linkedin Inmails, etc. )
● Learn, leverage, and help evolve our demand generation process.
● Generate appointments by means of proactive outbound prospecting.
● Work directly with sales and marketing to discover opportunities from leads.
● Demonstrate and teach strong selling and influencing skills
● Generate new business opportunities to fuel the sales Pipeline for our products across our market segments
Skills And Qualification
● Candidate should be good at cold calling and writing cold emails
● Strong prospecting skills and ability to develop business in new accounts
● Familiar with sourcing prospect contact information using tools like ZoomInfo, Lusha, SalesNavigator, Apollo,
Slintel, etc
● Ability to think of creative ways of prospecting to make outbound more personalized
● Relationship-building with prospects
● Strong analytics skills to identify inefficiencies in order to improve it
● Self-starter who is able to operate in a hyper-growth environment
HTML/CSSResponsibilities
• Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive
user experiences.
• Facilitate the client’s product vision by researching conceiving, sketching, prototyping, and user-
testing experiences for digital products.
• Designing client-specific websites using available content management systems such as
WordPress along with other common web technologies
• Defining information architecture, interactions and hierarchy of content following the user-
centred design (UCD) principles.
• Simplifying complex and ambiguous briefs to arrive at actionable goals with minimal direction.
• Facilitate stakeholder workshops, doing presentations and approaching with a problem-solving
mindset.
• Pitching creative concepts to internal teams and clients, lateral thinking, brainstorming and
ideation.
• Designing for client-specific requirements with a combination of experience across designing for
mobile and web focused applications, as well as complex and information-rich interfaces.
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide
range of devices and interfaces.
• Develop projects from creative concept to final deliverable in traditional and new media
(augmented/virtual reality, social media, etc.).
• Ensure a consistent approach to design, employing design systems, bring efficiency in your
process, creating icons and graphics.
• Take a user-centred design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Ask smart questions, take risks, and champion new ideas.
Requirement
• Three or more years of UX design experience. Preference will be given to candidates who have
experience designing complex solutions for complete digital environments.
• Expertise in standard UX software such as Sketch, Figma, InVision, UXPin, Balsamiq, Framer, and
the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus. Experience with Principle,
Webflow, After-Effects and other prototyping and digital design tools is a bonus.
• A solid grasp of user-centred design (UCD), planning and conducting user research, user testing,
A/B testing, rapid prototyping, heuristic analysis, usability, and accessibility concerns.
• Ability to communicate design processes, ideas, and solutions clearly and effectively to teams and
clients.
• A clear understanding of the importance of user-centred design and design thinking.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete
design implications.
• Be excited about collaborating and communicating closely with teams and other stakeholders via
a distributed model, to regularly deliver design solutions for approval.
• Be open to receiving feedback and constructive criticism.
• Be passionate about all things UX and other areas of design and innovation. Research and showcase
knowledge in the industry’s latest trends and technologies.
• Ensuring a sharp eye towards attention to details in designing pixel perfect digital interfaces.
• Knowledge of best UI practices and staying updated with upcoming digital trends and new digital
technologies.
• Fluent in English - verbal and written.
Who are we?
HaystackAnalytics is a company working in deep technology of genomics, computing, and data science for creating the first of its kind clinical reporting engine in healthcare. We are a new but well-
funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM coremteam). Some of the technologies we have created are a global first in infectious disease and chronic
diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our
products to international shores.
-
Create content to be used for blog posts, social media, press releases, and other platforms.
-
Research industry-related topics.
-
Collaborate/coordinate with the marketing team to prepare various marketing collateral and communications for both public and internal use.
-
Compose and develop content for all communication channels and across mediums (digital, print, web).
-
Learn the functions of internally developed software to write end-user documentation (such as online help, quick reference guides, and release notes).
REQUIREMENTS- -
Should have a good understanding of SEO best practices to increase traffic to the company website.
-
Must have a flair for creative writing
-
1-3 years experience in content writing for a B2B company
-
Knowledge of tools like Grammarly or equivalent, Keyword research tools
-
Knowledge of content distribution is preferred
NodeJS (Node.js)
Express
MongoDBMust have the capacity to work independently or in a team.
Contribute in all phases of the development lifecycle
Write well designed, testable, efficient code
Ensure designs are in compliance with specifications
Prepare and produce releases of software components
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Django
Flask
PythonPosition: Python Developer
Experience: 3-6 years
Location- Pune and Chennai
Job Description:
- 3 years Willing to take efforts to advance in the technology or learn new technologies.
- Solid understanding of OOPs concepts.
- Willing to take efforts to advance in the technology or learn new technologies.
- Good communication skills and a continuous learner.
- Experience working on waterfall or Agile (Agile model preferred)
- Solid understanding of Python scripting and/or frameworks like Django, Flask Back up RRS.
iOS App Development
Objective C
Swiftproblems to impact a billion people.
● You will need to choose which architectures suit future requirements and mold the
relevant modules accordingly.
● Ownership of product/business requirements.
● Craft the opportunity for reusable frameworks, toolkits that would be used across iOS
Teams.
● Work closely with the relevant platform stakeholders and Collaborate with multiple
product teams.
● Ownership of the app’s performance, health matrix, and build an app for the next billion
people.
● Reviews cross-team work critically and ensure it’s appropriately broken down and prioritized,
and well understood by all involved teams.
Technical DNAs Expected
● Proficiency in Swift and Objective C, a novice in backend development.
● Solid fundamentals of data structures, Algorithms, System Design.
● Good understanding of internal and external libraries and write code with useful
abstraction and separation of concerns.
● Concurrency and multithreading are friends.
● Prefer to reduce the 3rd party dependencies and opt only if it’s essential.
● GateKeeper for Master and maintain strategies to code integration.
● Pivot for a good degree of predictability (estimation, planning) in deliverables.
● Proficient in CI/CD Pipelines, Fastlane tools.
Document Credit: iOS Team
● 3 Plus Full-Time, Professional Software Development Experience.
Software Developer Engineering II, iOS Development.
● Inclination towards reactive programming.
Good To Have
● Contribution towards the iOS Community
● Exposure to Swift Package Manager and Swift UI
Javascript
Angular (2+)HTML/CSS
BootstrapRole: Senior UI Developer
We are looking for talented front-end developers who can help us in enabling our users and to deliver excellent experiences to end users. The role of a front-end developer in our teams is crucial in realizing our design ideas. We are looking for developers who can contribute in building the best-in-class digital experiences through the right use of frameworks, technologies and code.
Design and Develop web applications using front-end technologies like Angular 8+, Typescript, CSS, JS, HTML and many more.
Implement applications that have high standards of quality and the best of the performance. The candidate primary focus will be to implement a complete user interface desktop web app, with a focus on performance. Translate UX / UI designs from our design teams into high quality code without any loss in translation Design and implement optimized components, modules and applications using best practices of front- end development and clean coding standards. Work closely with backend
development teams on API design and integration.
Experience and Qualification:
- 3 years of experience in front-end development of web applications.
- Frameworks: Angular 8+, Typescript, CSS, JS, HTML
- Experience in react js, jQuery and backend stacks will be an advantage
- B. Tech
Responsibilities:
- Delivering a complete front-end application
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Key Skills:
- Strong proficiency in Angular 8+, Typescript, JavaScript.
- Strong skills in HTML, CSS and any other CSS Frameworks.
- Thorough understanding of any front-end frameworks like React, Angular or any other along with its core principles
- Experience with data structure libraries, state managements, functional / reactive programming.
- Familiarity with newer specifications of ES6.
- Experience with RESTful APIs integration
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Requirements:
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon