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We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
Qualifications:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
Responsibilities:
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
Salary and Benefits:
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.

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Key Responsibilities:
· Connect with clients and resolve their queries via calls, remote desk, and email support.
· Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.
· Assist in designing and implementing successful software solutions.
· Track user tickets and maintain resolution records.
· Coordinate with the development team for feature enhancements and technical improvements.
Owns P&L of Oziva Beauty: Hair Nutrition, Skin Nutrition and Personal Care Categories
Launching & Scaling Categories to achieve target Net Revenue and Improving contribution margins. Strong GTM strategy to
ensure growth
Growing the categories on E-commerce platforms using optimal marketing and offer and positioning levers
Working with Cross-functional teams to achieve desired results: R&D, Production, Ecommerce, D2C, Brand, Product/Tech,
Legal/Finance
Business Planning: Analyze macro environment trends, consumer behaviors, internal business imperatives, industry scenario
to conceptualize channel wise volume projections
Brand Planning: Analyze research data for growth prospects, build brand positioning, brand health in the Beauty nutrition
category
Portfolio Planning: Analyze industry trends, market competitiveness of products and SKUs, consumer requirements etc. to
identify gaps in the current brand portfolio
Brand Communication, Development and Execution: Prepare communication brief detailing the need for category
communication, priority market and target segment for the communication
Media Activation: Plan & execute yearly budget spends and campaigns to achieve the targeted top line
Consumer Promotion : Build & implement new strategies to activate target market. Implementation of new strategies to
increase brand reach by analysing various customer touchpoints
Demand Planning: Working with cross-functional teams for demand & forecast planning.
Job Title: Senior AI Engineer
Job Summary:
We are seeking experienced Senior AI Engineers to join our AI team and drive the design, development, and deployment of cutting-edge AI solutions. You will work on exciting projects, such as sentiment analysis for support tickets, automated data insights, conversational interfaces, and zero-touch planning using AI. This role requires close collaboration with cross-functional teams, including Product and Data Engineering, to deliver impactful AI-driven features that transform our platform.
Key Responsibilities:
- Design, develop, deploy, and maintain ML models and AI infrastructure.
- Collaborate with cross-functional teams to integrate ML models into production workflows.
- Utilize AWS services, including Sage Maker and Bedrock, for model deployment and real-time monitoring.
- Implement and manage CI/CD pipelines to ensure efficient and reliable model deployment.
- Stay updated with the latest advancements in machine learning and AI best practices.
- Monitor and optimise model performance, addressing issues related to scalability and efficiency.
- Troubleshoot and resolve problems related to ML models and infrastructure.
Requirements:
- 5+ years of professional experience with Python programming.
- Hands-on experience with Machine Learning Operations (MLOps).
- Proven expertise in data engineering and ETL processes.
- Strong knowledge of AWS services, including Sage Maker 3wand Bedrock.
- Proficiency in setting up and managing Docker and CI/CD pipelines.
- Experience with large language models (LLMs) and prompt engineering.
- Familiarity with model performance monitoring and optimization techniques.
- Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Position – Shift Manager
Duties & Responsibilities
- Managing retail operations, including cash, store operations, inventory, and shelf-life management.
- Driving store-level, corporate, and bulk-order sales.
- Managing store assets and equipment.
- Checking FIFO (First In First Out) & monthly inventory for Item stock and raw material.
- Supporting Store Manager to minimize the product expiration.
- Check sales cash, float and petty cash with denomination & update Store Manager.
- Team grooming to be maintained as per company standard.
- Executing and maintaining in-store visual merchandising.
- Resolving customer concerns in a diplomatic manner.
Qualifications & Skill Requirements
- Graduate Degree in any specialization. A MBA or Diploma in retail management is preferred.
- Minimum 2-3 years’ experience in luxury retail, food retail, or hospitality.
- Excellent customer handling skills and communication.
- Must be well organized and diligently structured in their approach to any engagement.
- An uncompromising focus on execution with a no-nonsense attitude towards goals and delivery.
Reporting Manager: Store Manager
Experience: 9-12 years
Location: Bangalore
Job Description
Strong Experience across Applications Migration to Cloud, Cloud native Architecture, Amazon EKS, Serverless (Lambda).
Delivery of customer Cloud Strategies aligned with customers business objectives and with a focus on Cloud Migrations and App Modernization.
Design of clients Cloud solutions with a focus on AWS.
Undertake short-term delivery engagements related to cloud architecture with a specific focus on AWS and Cloud Migrations/Modernization.
Provide leadership in migration and modernization methodologies and techniques including mass application movements into the cloud.
Implementation of AWS within in large regulated enterprise environments.
Nurture Cloud computing expertise internally and externally to drive Cloud Adoption.
Work with designers and developers in the team to guide them through the solution implementation.
Participate in performing Proof of Concept (POC) for various upcoming technologies to fit in business requirement.
- Experience in developing and validating diagnostics (UDS Protocol)
- Excellent knowledge of UDS Protocol (ISO 14229)
- Expertise in VBA / C# or Python Scripting
- Experience with Vector Toolchain - Candela Studio, CANoe + DIVA, CANape
- Experience in handling various Automotive diagnostic – Flashing, parameter changes, etc.
- Preferred experience in Matlab / Simulink
- Preferred experience ECU SW Development and architecture
- Fair communication interpersonal skills.
- Interpersonal skills.
- Good to have ISTQB certification
- C#
- ASP.NET MVC
- ASP.NET
- Core
- jQuery
- JavaScript
- Angular
- MS SQL Server
- JSON
- Web API
Video Platform Architect - C/C++
Details
- Location – Pune
- Reporting to – CTO (Shankar Borate)
- Designation : Architect
Educational Background
- Engineering graduate (B.E./B.Tech)
Professional Experience
- 8+ Years of hands on experience in C/C++ Language, Core C language is preferred
Primary Role
- Full ownership of building our video platform using various open source technologies and if required implement our own video technologies
- You will build 1-1, many to many audio and video conferencing, broadcasting system and related features such as recording using open source technologies
- Architect, Develop, implement various features in video platform
- You will need to work in open source frameworks code base, understand nitty-gritty of how its designed and implemented
- Responsible to configure, enhance Coturn, Janus WebRTC gateway OR any other video related open source technologies as per our need
- Responsible for fixing various issues in video platform
- Responsible for integrating Video Platform with Chat Platform and other external platforms including Web and Mobile application
- Work with other engineering team for any video related work
- Responsible for supporting video platform in production environment
- Explore new video related technologies, do POCs
- Help DevOps team deploy the platform in various customer data centers (Aws/Azure cloud and on premises deployments)
- To build micro-services using C language libraries.
- Integrate video platform with other internal systems as well as external customer systems as per business need
- Coach and lead the team technically
- Experience of automating build and deployment process of C/C++ language based products
- Experience of working with video technologies such as WebRTC, Janus, Kurento, Jitsi etc.
- Strong experience of architect and design of core software product
- Experience of working on Android, iOS and UI technologies
Secondary Role
- Training engineering team on Video technologies
- Ensure DevOps practices are implemented in products that help manage the DevOps well
- Build good understanding of product features
- Participate in technical support call rotation
Other Skills:
- Excellent understanding of Software Architecture, design and development fundamentals
- Excellent understanding of how open source technologies can be tuned for solving our business problem and if requires enhance the same
- Automate the build and deployment process of C/C++ based software products
- Explore and Build in-depth understanding of video technologies
- Enhance video platform for scalability, performance and video quality. You will need to think in-depth of how video and audio technologies work and figure out way to implements our business flows in such a way that end system solve core business need
- Write micro-services in C language. Integrate external services in existing platform
- Strong understanding of operating system and networking concepts
- Strong debugging and problem solving skills
- Strong understanding of data structure and algorithmic skills
- Ensure Systems are up 24x7
- Participate in technical support
- Travel to customer place to resolve deployment related issues
- Somebody who can think out of box and believe in building excellency in whatsoever he do
Personality and attitude traits
- Problem Solver – We like people who understands and solves problem in best possible way
- Team Player – We believe in team outcome that helps company and team grows along with individual
- Passionate about work – We like people who like to work, and want their work to mean something
- Self-starter and motivator – We do not believe in monitoring or tracking team members
- Eager and quick to learn – If you are not excited to learn new things, then tech companies are not for you
- Tech savvy – If you are not tech savvy yourself, then tech companies are not for you
- Individual contributor – We are a small team, and everyone has hands on contribution
- Startup savvy – We are a startup in every possible sense, and like people who like to work in startups
- Eager to grow – We are a small team, and want to have people to grow into larger roles as the company grows








