Customer Care Executive

Job Title: Salesforce Upwork Bidder

🔹 Hiring For: Our Client – [Synexc.com]

🔹 Location: Onsite – Noida Sector 62

🔹 Working Days: Monday to Friday (5 Days Working)

🔹 Work Type: Work From Office (WFO)

🔹 Experience: 2–4 Years (Junior to Mid-Level Preferred)

Job Description:

We are hiring on behalf of our client for a motivated and detail-oriented Salesforce Upwork Bidder to join their team. The ideal candidate must have hands-on experience in bidding for Salesforce projects on Upwork and should be capable of identifying, analyzing, and converting potential business opportunities through the platform.

Key Responsibilities:

• Proactively search and bid for Salesforce projects on Upwork

• Draft compelling proposals and customized cover letters

• Manage client communication and initial project discussions

• Coordinate with technical teams to understand project scope

• Maintain and update bidding tracker/reporting tools

• Follow up with potential leads and nurture ongoing opportunities

Mandatory Requirements:

• Proven experience in bidding Salesforce projects on Upwork

• Strong written and verbal communication skills

• Understanding of Salesforce services, modules, and implementation cycles

• Ability to work independently and meet targets

• Comfortable working in an onsite office environment (WFO)

Preferred Qualifications:

• Bachelor's degree in IT, Business, or a related field

• Familiarity with other freelancing platforms (optional but preferred)

• Basic understanding of IT sales and business development

🚀 Exciting Opportunity for Full-Stack Developers 🚀

Are you a passionate developer ready to take your career to new heights? Join our dynamic team and work with cutting-edge technologies in a collaborative environment.

🌐 Position: Full-Stack Developer

🎯 Key Responsibilities:

• Develop and maintain robust web applications using Python or Node.js for backend and React.js or Vue.js for front-en frameworks
• Collaborate with cross-functional teams to design working wit design tools like Figma, Adobe XD, In Vision, etc., and implement innovative solutions.
• Optimize applications for maximum speed and scalability.
• Troubleshoot, debug, and enhance existing codebase.
• Stay updated with the latest industry trends and technologies.

• 4+ years of experience in IT
• Demonstrable expertise in Golang development services, including a deep understanding of its syntax, advanced features, and standard library
• Familiarity with Go routines and channel patterns, as well as experience in writing high-performance Go code
• Solid grasp of web development fundamentals, including HTTP/HTTPS protocols, RESTful API design, data structures, and WebSockets
• Experience with designing and implementing microservices in Go and an understanding of containerization and orchestration technologies like Docker and Kubernetes

Roles and Responsibilities

• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)

• Experience on Micro service architecture

• Strong knowledge on Web services/API

• Strong Knowledge on AWS/Azure, Docker, etc..

• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.

• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)

• Provide technical advise and recommendations for language and software choices

• Develop code that is cross-browser and cross-platform friendly

• Collaborate with project stakeholders to ensure all requirements are met

• Evaluate technologies and manage technical planning

• Support and ongoing development for existing projects

• Provide clean code and proper documentation for each project

• Assists in resolving moderately complex production support problems

• Strong writing and speaking skills (English)

Technical Requirements:

• At least 4+ years experience developing and deploying websites and applications

• Experience with Django

• Experience with Agile/SCRUM practices

• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.

• Custom web based application development experience

• Comfortable collaborating with designers, front-end developers and other team members

• Object-oriented design and development strategies

Responsibilities:

• Work with the client from the start of each project to ensure you understand the project scope and vision
• Oversee the beginning of each turn-key project, including details like permit submission and design evaluations
• Create the schedule for each project and match talent to the job
• Process change orders
• Collaborate with the architect and construction crew to ensure feasibility of each project
• Conduct meetings on-site with architect, client and construction crew.
• Prepare and submit project estimates to clients

Grounds up build REST API automation framework using best in class open source, cloud technologies. Help build automaton first Quality culture in a fast growing product team. The ideal candidate is a self-starter and operates with a high sense of ownership.

What you will do:

• Author extensible, manageable REST API automation suite.
• Works closely with the Development team to release high quality, predictable releases. 
• Develop detailed understanding of overall product architecture, engage at design time to access Automation and Test environment impact. 
• Build Test plans, create prioritized regression suites.

Experience Range: 

You have 2 - 4 years of proven automation and quality assurance experience with any product. 

Technical Expertise:

• Strong hands on programming experience in either Java or Python.
• Deep understanding of REST APIs, have built Test Suites validating product functionalities using API automation frameworks like tavern, postman etc.
• Good to have an understanding of the AWS/Mobile App Automation. environment. ALBs, VPCs, IAM roles.
• Understanding of Docker is nice to have. 
• Good understanding of Object oriented concepts.

• A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position.
• Ability to adapt, change and grow quickly as we scale the organization
• Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
• Minimum 5 years of experience in writing excellent Javascript; all standards-compliant, cross-browser and cross-device.
• Strong experience with React and/or Angular and willingness and interest in learning more about both Angular and React.
• Good understanding of building shared UI components and test-driven development. plus a sharp eye for design and UX details.
• You share your ideas and continuously improve yourself and the team around you
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• React / Angular / WebComponents / Vue.js TypeScript
• ELK, Jaeger, Prometheus & Grafana
• Microservices architecture
• Cypress / Jest / Cucumber.js
• CircleCI

What we offer

• We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.

Some of the highlights of the package include:

• Strong technical culture of continuous innovation and improvement
• Chance to become a shareholder of Gelato!
• Flexible festive holidays, swap days off according to your values and beliefs.
• Work at one of our hub city offices or even remotely
• And much much more!