Customer Care Executive

Work with the manager through the entire analytical and machine learning model life cycle:

⮚ Define the problem statement

⮚ Build and clean datasets

⮚ Exploratory data analysis

⮚ Feature engineering

⮚ Apply ML algorithms and assess the performance

⮚ Codify for deployment

⮚ Test and troubleshoot the code

⮚ Communicate analysis to stakeholders

Technical Skills

⮚ Proven experience in usage of Python and SQL

⮚ Excellent in programming and statistics

⮚ Working knowledge of tools and utilities - AWS, DevOps with Git, Selenium, Postman, Airflow, PySpark

🎥 Job Title: Canva AI Video Editor (Remote)

Company: Memoneet

Location: Remote

Job Type: Contract / Part-time / Full-time 

Apply here : https://forms.gle/txMLAGPGicJvqm6y6

🎯 Role Overview

As a Canva AI Video Editor at Memoneet, you’ll be responsible for transforming ideas, scripts, and brand messaging into captivating video content using Canva's AI-powered tools. From short-form social content to branded explainers, you'll create visually compelling videos that resonate with our audience and elevate our brand presence.

🛠️ Key Responsibilities

* Create engaging and on-brand videos using Canva’s AI-powered editing features.

* Interpret creative briefs and scripts to produce clear, visually impactful content.

* Leverage tools like AI-generated voiceovers, text-to-video, background removal, and dynamic captioning.

* Adapt content for various platforms (Instagram Reels, YouTube Shorts, LinkedIn, etc.).

* Collaborate with designers, writers, and project managers to deliver high-quality output.

* Maintain consistency with Memoneet’s brand guidelines and storytelling style.

* Stay up to date with Canva updates, video trends, and social media algorithms.

✅ Requirements

1. Proven experience editing videos using Canva, especially its AI features.

2. Strong sense of timing, pacing, and visual storytelling.

3. Portfolio showcasing short-form or branded video content.

4. Understanding of platform-specific video requirements and audience engagement strategies.

5. Creative mindset with the ability to work independently and meet deadlines.

6. Familiarity with Canva’s Brand Kit, templates, and cloud collaboration features.

  Bonus: Experience with scriptwriting, motion graphics, or other video tools is a plus.

• 3+ years experience leading a team of DevOps engineers
• 8+ years experience managing DevOps for large engineering teams developing cloud-native software
• Strong in networking concepts
• In-depth knowledge of AWS and cloud architectures/services.
• Experience within the container and container orchestration space (Docker, Kubernetes)
• Passion for CI/CD pipeline using tools such as Jenkins etc.
• Familiarity with config management tools like Ansible Terraform etc
• Proven record of measuring and improving DevOps metrics
• Familiarity with observability tools and experience setting them up
• Passion for building tools and productizing services that empower development teams.
• Excellent knowledge of Linux command-line tools and ability to write bash scripts.
• Strong in Unix / Linux administration and management,

KEY ROLES/RESPONSIBILITIES:

• Own and manage the entire cloud infrastructure
• Create the entire CI/CD pipeline to build and release
• Explore new technologies and tools and recommend those that best fit the team and organization
• Own and manage the site reliability
• Strong decision-making skills and metric-driven approach
• Mentor and coach other team members

• Own the PnL for all the brand campaigns and drive overall profitability for the city
• Developing strategy for campaign management and success
• Own NPS score of the campaigns in the city
• Process building for each function within the city
• Team building, training, and development
• Build a network of vendors, partners, manpower for the city campaign
• Define the day to day responsibilities of the team, set up reporting structure, and monitor metrics on a regular basis

What you will need:

• PG/MBA degree with 7-10 years of experience handling operations and team
• Candidate with the agency, offline marketing operations, or startup background would be preferred
• Quick learner, confident, good presentation & sales skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops
• Long term vision and commitment

• Manages day to day business of the operations department 
• Oversees operational processes while looking for improvement opportunities
• Anticipates & tracks operational risks and provides strategic solutions
• Works with sales teams to help set and meet daily and quarterly goals.
• Plays a significant role in long-term planning and implementing quality control processes.
• Works closely with COO on other special planning and departmental projects.
• Oversees and reports weekly, monthly, quarterly, and annual metrics.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Collaborates with transitions and onboarding team as needed.
  
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Role and Responsibilities:

• Sourcing new sales opportunities through inbound leadfollow-up and outbound cold calls and email.
• Route qualified opportunities to the appropriate sales executives for further development and closure.
• Developing & maintaining successful business relationships with all prospects and actively manage the progression of sales opportunities.
• Actively team with business partners and technical sales team to successfully close opportunities.
• Commit to and deliver results based on monthly targets/forecasts.
• Able to generate leadsvia Linkedin, social media and Email Marketing etc.

Understanding Client needs and requirements and proposing right kind of solution.

Skills Required:

• Strong communication Skills.
• Strong marketing skills including negotiation and convincing Power.
• Good oral/written/interpersonal/presentation skills.
• Possesses an energetic, outgoing and friendly demeanor.