Customer Care Executive

We are seeking an experienced and driven Senior Data Scientist to join our team. In this role, you will lead and execute advanced data analysis, develop predictive models, and generate actionable insights to guide strategic decisions. You will collaborate with cross-functional teams to tackle complex business challenges, contribute to the development of data-driven strategies, and mentor junior data scientists.

Key Responsibilities:

• Data Analysis & Modeling: Design and implement sophisticated data models and algorithms to address business problems. Apply statistical methods, machine learning techniques, and predictive analytics to extract meaningful insights from complex datasets.
• Data Strategy: Develop and execute data-driven strategies to optimize business processes, enhance decision-making, and drive innovation. Collaborate with stakeholders to understand their needs and translate them into actionable data solutions.
• Data Visualization: Create and present clear, compelling data visualizations and reports to communicate findings and recommendations effectively to both technical and non-technical audiences.
• Research & Innovation: Stay abreast of the latest developments in data science, machine learning, and analytics. Propose and implement new techniques and technologies to advance our data capabilities.

Skills required

·      Certified in Google Analytics (any popular certifier)

·      A minimum of 4+ years of experience in the web analytics domain

·      Consolidated knowledge of the GA4 platform

·      Excellent communication skills (written & verbal)

·      Good understanding of Analytics, Tag Manager, and Data Studio.

·      Basic knowledge of BigQuery & JavaScript

·      Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code

·      Advanced understanding of Events Tagging and Custom dimensions.

·      Hands-on experience with data visualization (custom dashboards)

Roles and Responsibilities

·      Responsible for managing our Analytics (G4) and GTM accounts

·      Implementation of highly effective web data analytic solutions

·      Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.

·      Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs

In-depth knowledge in the following areas.

·      Determine tracking requirements.

·      Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.

·      Install GTM container tag on the live/staging websites.

·      Create, publish and test tags on the live/staging websites.

·      Able to track the successful form submission.

·      Do regular Tag audits for the live/staging websites.

·      Coordinate with the marketing heads to understand and develop custom reports and dashboards.

·      Create specified digital analytics tagging standards to ensure robust and consistent data capturing.

·      Testing and validating the tracking using various debugging tools.

Azure Chatbot Developer

Location :Bangalore / Mumbai / Pune

Job Description

Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle

f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.

g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET

i) Knowledge of Python and NodeJS is a plus

j) Ability to design and optimize SQL Server 2008 stored procedures.

k) Experience with JQuery, CSS3, HTML5 or similar technologies.

l) Ability to adapt quickly to an existing, complex environment.

About Company

Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus is on planned development, creating value assets, and crafting lifestyle experiences through design and architecture.

Roles and Responsibilities

1.Developing visual concepts and ideas to conceptualize designs that meet client requirements and project objectives.

2.Create various design elements such as logos, illustrations, icons, typography, layouts, and other visual assets.Use of design software like Adobe Photoshop, Illustrator, or InDesign to create high-quality designs.

3.Work on visual identities for the company, designing logos, selecting color schemes, creating brand guidelines, and ensuring brand consistency across different platforms.

4.Create designs for both print and digital media. They design materials such as brochures, business cards, posters, packaging, websites, social media graphics, and other digital assets.

5.Collaborate with clients, marketing teams, copywriters, and other stakeholders to understand project requirements, provide design recommendations, and incorporate feedback. 

6.Responsible for preparing design files for print or digital production. Candidate Should know file formats, color modes, and resolution requirements to ensure the quality and accuracy of the final output.

Competencies and Required Skills

1.Proficiency in design software -includes Adobe Photoshop, Illustrator, InDesign, Sketch, or other design tools. 

2.Should have a good understanding of different typefaces, font pairings, and how to use typography to enhance the overall visual impact of their designs.

3.The ability to work well in a team, listen to feedback, and incorporate input from others is important for successful project execution.

4.The ability to create well-balanced layouts and compositions is essential. Ensure accuracy and consistency in their designs. 

5.Strong communication skills are crucial for understanding project requirements, presenting design concepts, and incorporating feedback effectively.

6.Being able to manage time effectively, prioritize tasks, and work efficiently is essential for delivering projects on time. Should be adaptable and willing to learn new design trends, techniques, and tools to stay relevant and provide fresh design solutions.

Responsibilities

• Develop quality software and web applications
• Analyse and maintain existing software applications
• Create and maintain SQL databases, tables, views, stored procedures etc. (Microsoft SQL Server 2008+)
• Design highly scalable, testable code
• Discover and fix programming bugs
• Monitor and maintain application security and integrity
• Communicate project status and identify technical risks
• Evaluate and recommend appropriate technologies based on product needs and industry trends

Desired Skills:

• Develop quality software and web applications
• Excellent communication and organisational skills, must be a team player
• Excellent analytical skills
• Ability to work in a fast-paced environment
• Ability to stay focused and deliver on time and on budget
• An up-to-date, working knowledge of current, past, and projected trends in the industry
• Knowledge of AI Techniques such as Neural Network Programming would be an asset
• Knowledge of Steering Behaviors Programming Techniques would be an asset

Qualifications

• Strong knowledge in .NET platform (ASP .NET) and C#
• Strong knowledge of Microsoft SQL Server 2008+ and T-SQL language
• Proficient in MS Visual Studio and TFS, including application build/deployment
• Knowledge and experience with creating and consuming web services

Educational Requirements:

Bachelor's degree diploma in computer science or software engineering

Job Description

• Bachelor’s degree in software engineering, computer science or similar program.
  . Need 2+ years of experience in Sales force who is technically strong and capable of providing solutions.
  · Minimum 2 years into SFDC CPQ implementations.
  · Strong written and spoken English language communication skills
  · Deep knowledge on Salesforce configuration including objects, fields, profiles, roles, workflows, approval processes, process builders, etc.
  · Strong knowledge of APEX, Visualforce and the Lightning platform development framework
  · Solid understanding of data migration tools and processes with regard to Salesforce
  · Solid experience and knowledge developing integrations with Salesforce using REST or SOAP for example.
  · Ability to clearly answer questions on the different design options available on the Salesforce platform and the trade off’s which exist between different approaches
  · Lightning Components, Rest API , Apex Best Practices, Strong enthusiasm to learn new domains and technologies.
  . Should be able to lead the team and guide the juniors during the implementation.

Technical Skills

• Facilitate business process reviews to identify client requirements and processes. Able to convert client requirements into Salesforce CPQ design, leveraging Best Practices and minimizing the need for custom development. Configure Salesforce CPQ and Sales Cloud solutions
  • Atleast 1+ CPQ full project end to end implementations experience
  • Extensive experience in integrating 3rd party apps to salesforce CPQ
  • Extensive experience in configuring QCP (Quote Calculator Plugin), Custom Actions, Custom Scripts, Advanced Grouping, Price Rules, Product Rules, Summary Variables, Designing of custom CPQ Advanced Quote templates, Product Bundles, Configuration attributes, Types of Discount Schedules, Pricing Models
  • CPQ Certification is an added advantage.

• Working alongside client servicing team, and responsible for clear understanding of client requirements, and aligning the right fit candidate with the role, and providing best possible solutions based on availability of talent pool
• Suggesting additional upskilling based on client role requirement and ensuring the candidates are completely role ready and onboarded seamlessly
• Working on collaboration with training head and trainers to understand the skill levels of each Fellow, attending client meetings to understand client specific needs, nominating Fellows as per job role-skill alignment and also providing recommendations for upskilling needs and ensuring Fellows complete the upskilling program satisfactorily
• Continuously monitoring and improving the Fellows’ performance pre-and post-deployment, as well as analyzing client feedback, upskilling needs, retention and billability

Desired Candidate Profile

• Client facing and client management skills
• Awareness of job role skill and capability requirement for data engineer or similar technical job role, experience in performance management and employment relations
• Strong coaching and mentoring capabilities
• High data-driven and process oriented mindset
• Strong interpersonal and communication skills
• Excellent relationship building skills
• Ability to influence and persuade and manage difficult conversations
• High levels of confidentiality
• Managing a KPI driven approach    

Desired Candidate Profile

Senior Big Data Engineer 

Note:   Notice Period : 45 days 

Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA. 

We are looking for a Senior Hadoop Bigdata Engineer who has expertise in solving complex data problems across a big data platform. You will be a part of our development team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure software and services to support highly scalable and available infrastructure. 

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges. 

Key Qualifications

·   5+ years of experience working with Java and Spring technologies

· At least 3 years of programming experience working with Spark on big data; including experience with data profiling and building transformations

· Knowledge of microservices architecture is plus 

· Experience with any NoSQL databases such as HBase, MongoDB, or Cassandra

· Experience with Kafka or any streaming tools

· Knowledge of Scala would be preferable

· Experience with agile application development 

· Exposure of any Cloud Technologies including containers and Kubernetes 

· Demonstrated experience of performing DevOps for platforms 

· Strong Skillsets in Data Structures & Algorithm in using efficient way of code complexity

· Exposure to Graph databases

· Passion for learning new technologies and the ability to do so quickly 

· A Bachelor's degree in a computer-related field or equivalent professional experience is required

Key Responsibilities

· Scope and deliver solutions with the ability to design solutions independently based on high-level architecture

· Design and develop the big data-focused micro-Services

· Involve in big data infrastructure, distributed systems, data modeling, and query processing

· Build software with cutting-edge technologies on cloud

· Willing to learn new technologies and research-orientated projects 

· Proven interpersonal skills while contributing to team effort by accomplishing related results as needed 

• Excellent knowledge of multiple technologies like .NET 4.0-4.6, ASP.NET, MVC, CSS, C# .NET, VB.NET,  AJAX, JQuery, AngularJS, ADO .NET, Entity Framework.
• Working Knowledge in MVC Architecture will be preferable.
• Experience in Web Services, WCF, Web API.
• Experience in Windows Forms, WPF.
• Experience in JavaScript, Ajax, JQuery.
• Working knowledge in SQL queries Stored Procedures, with a strong background in SSRS/SSIS report writing.