Customer Care Executive

Senior Software Engineer 

Challenge convention and work on cutting edge technology that is transforming the way our customers manage their physical, virtual and cloud computing environments. Virtual Instruments seeks highly talented people to join our growing team, where your contributions will impact the development and delivery of our product roadmap. Our award-winning Virtana Platform provides the only real-time, system-wide, enterprise scale solution for providing visibility into performance, health and utilization metrics, translating into improved performance and availability while lowering the total cost of the infrastructure supporting mission-critical applications.  

We are seeking an individual with expert knowledge in Systems Management and/or Systems Monitoring Software, Observability platforms and/or Performance Management Software and Solutions with insight into integrated infrastructure platforms like Cisco UCS, infrastructure providers like Nutanix, VMware, EMC & NetApp and public cloud platforms like Google Cloud and AWS to expand the depth and breadth of Virtana Products. 

Work Location: Pune/ Chennai

Job Type: Hybrid

Role Responsibilities: 

• The engineer will be primarily responsible for architecture, design and development of software solutions for the Virtana Platform 
• Partner and work closely with cross functional teams and with other engineers and product managers to architect, design and implement new features and solutions for the Virtana Platform. 
• Communicate effectively across the departments and R&D organization having differing levels of technical knowledge.  
• Work closely with UX Design, Quality Assurance, DevOps and Documentation teams. Assist with functional and system test design and deployment automation 
• Provide customers with complex and end-to-end application support, problem diagnosis and problem resolution 
• Learn new technologies quickly and leverage 3rd party libraries and tools as necessary to expedite delivery 

Required Qualifications:    

• Minimum of 7+ years of progressive experience with back-end development in a Client Server Application development environment focused on Systems Management, Systems Monitoring and Performance Management Software. 
• Deep experience in public cloud environment using Kubernetes and other distributed managed services like Kafka etc (Google Cloud and/or AWS) 
• Experience with CI/CD and cloud-based software development and delivery 
• Deep experience with integrated infrastructure platforms and experience working with one or more data collection technologies like SNMP, REST, OTEL, WMI, WBEM. 
• Minimum of 6 years of development experience with one or more of these high level languages like GO, Python, Java. Deep experience with one of these languages is required. 
• Bachelor’s or Master’s degree in computer science, Computer Engineering or equivalent 
• Highly effective verbal and written communication skills and ability to lead and participate in multiple projects 
• Well versed with identifying opportunities and risks in a fast-paced environment and ability to adjust to changing business priorities 
• Must be results-focused, team-oriented and with a strong work ethic 

Desired Qualifications: 

• Prior experience with other virtualization platforms like OpenShift is a plus 
• Prior experience as a contributor to engineering and integration efforts with strong attention to detail and exposure to Open-Source software is a plus 
• Demonstrated ability as a lead engineer who can architect, design and code with strong communication and teaming skills 
• Deep development experience with the development of Systems, Network and performance Management Software and/or Solutions is a plus 

About Virtana:  Virtana delivers the industry’s only broadest and deepest Observability Platform that allows organizations to monitor infrastructure, de-risk cloud migrations, and reduce cloud costs by 25% or more. 

Over 200 Global 2000 enterprise customers, such as AstraZeneca, Dell, Salesforce, Geico, Costco, Nasdaq, and Boeing, have valued Virtana’s software solutions for over a decade. 

Our modular platform for hybrid IT digital operations includes Infrastructure Performance Monitoring and Management (IPM), Artificial Intelligence for IT Operations (AIOps), Cloud Cost Management (Fin Ops), and Workload Placement Readiness Solutions. Virtana is simplifying the complexity of hybrid IT environments with a single cloud-agnostic platform across all the categories listed above. The $30B IT Operations Management (ITOM) Software market is ripe for disruption, and Virtana is uniquely positioned for success. 

Greetings from LL Tech Solutions!

We are urgently looking for an experienced GA4 Lead Analyst for a domestic requirement. The ideal candidate should have strong hands-on experience in web analytics, GA4, Universal Analytics, SQL, BigQuery, dashboard development and experimentation.

Job Details

• Experience: 8+ years
• Location: Remote – India
• Shift Timing: 3:30 PM–12:30 AM
• CTC: Up to ₹28 LPA
• Notice Period: Immediate joiners only
• Employment Type: Full-time
• Requirement Type: Domestic/India

Key Responsibilities

• Lead web and digital analytics initiatives using GA4 and Universal Analytics.
• Analyse website and customer-journey data to identify trends and business opportunities.
• Extract, manipulate and analyse large datasets using SQL and BigQuery.
• Design and maintain dashboards using Looker Studio, Tableau, Power BI or similar tools.
• Define KPIs and build scalable reporting and measurement frameworks.
• Conduct A/B tests, validate hypotheses and analyse experiment results.
• Ensure accuracy and consistency across analytics reports and data sources.
• Translate complex data into actionable business recommendations.
• Collaborate with product, marketing, engineering and business teams.
• Present insights and strategic recommendations to senior stakeholders.
• Mentor team members and ensure the timely delivery of analytics projects.

Mandatory Skills

• Strong hands-on experience with GA4 and Universal Analytics.
• Advanced SQL and BigQuery experience.
• Dashboard development using Looker Studio, Tableau or Power BI.
• Strong understanding of web analytics, customer journeys, funnels and conversion tracking.
• Ability to identify trends and convert findings into strategic recommendations.
• Excellent communication and stakeholder-management skills.
• Prior experience leading analytics projects or teams.

Good-to-Have Skills

• Experience with Google Tag Manager and event-tracking frameworks.
• Understanding of hypothesis testing and regression fundamentals.
• Hands-on experience running A/B tests and analysing results.
• Exposure to e-commerce, product or digital marketing analytics.
• Knowledge of data validation, governance and analytics implementation.

Please include your current CTC, expected CTC, notice period and current location while applying.

Key Responsibilities:

-    Develop, test, and maintain dynamic web applications using React.js and related front-end technologies.

-    Build responsive and interactive user interfaces with reusable components.

-    Collaborate closely with UI/UX designers, backend developers, and project managers to deliver robust and scalable solutions.

-    Integrate RESTful APIs and manage data flow effectively using Redux or other state management libraries.

-    Optimize web applications for maximum performance, scalability, and cross-browser compatibility.

-    Debug and troubleshoot issues to ensure high-quality deliverables.

-    Write clean, maintainable, and well-documented code following best practices.

-    Use Git for version control and participate in code reviews.

Skills Required:

-    Minimum 2 years of professional experience in front-end web development.

-    Strong proficiency in React.js, JavaScript (ES6+), HTML5, and CSS3.

-    Experience with Redux / Context API or other state management tools.

-    Good understanding of component lifecycle, hooks, and functional programming concepts.

-    Familiarity with REST APIs, JSON, and asynchronous data handling.

-    Knowledge of responsive design, cross-browser compatibility, and performance optimization.

-    Familiarity with version control systems (Git).

What We Do

FlytBase builds the world's leading Physical AI drone autonomy platform, powering mission-critical operations across 300+ enterprise sites in 40+ countries. Its customers include Fortune 500 leaders such as Shell, CSX, UK Police, Airbus, Anglo American, Dole and Statnett. Explore some of our key deployments here - flytbase.com/case-studies.

With a presence in the US and Pune, India, FlytBase is building the nervous system for large industrial sites. The company operates at AI speed, with autonomy and intelligence at its core. Our lean team thrives in a high-agency, high-velocity environment where AI is not a side project, it is the operating system for how we think, build, and grow.

The Role

You're not just booking meetings—you're the first commercial touchpoint for Fortune 500 prospects making their first investment in autonomous site intelligence. You'll qualify inbound leads, run outbound campaigns, and here's the key difference: you'll close deals yourself when they don't need Senior AE involvement.

This is Physical AI sales—autonomous drones that inspect energy sites, mines, and infrastructure 24/7—and you're educating executives who are defining how they think about the category. You'll work across Americas, Europe, and MEAA time zones from our Pune office, using AI tools to make 200 outbound touches feel like 200 handwritten notes.

Top performers own their own region within 12–18 months. We expect you to get there.

What You'll Own

• Pipeline generation: Qualify every inbound lead from website, events, partner referrals—you decide what's real and what's noise

• Outbound prospecting: Target named accounts via email, phone, LinkedIn with focus on competitive displacement and whitespace expansion

• Deal closure: Own and close deals end-to-end when they don't require Senior AE involvement—discovery, demo coordination, proposal, signature

• Marketing partnership: Work with demand gen on campaigns, target lists, event follow-up, and messaging that converts

• Quality handoffs: When routing larger opportunities, deliver buyer context, timeline, budget signals, decision process intel

• Market intelligence: Feed real-time insights on objections, competitor sightings, messaging performance back to product and positioning teams

• AI-powered workflows: Use prospect research, signal detection, and personalized outreach automation to scale your impact

• Regional alignment: Cover your assigned geography's working hours while based in Pune

Best Suited For

• 1–3 years in inside sales, SDR, or early closing roles in B2B SaaS or technical products—you've closed deals yourself, not just qualified them • Strong written and verbal English with ability to hold technical conversations past the first objection

• Experience with outbound tools: Apollo, Clay, LinkedIn Sales Navigator, email sequencing platforms—you can build target lists and run campaigns

• AI-native approach: Already using AI for prospect research, sequence personalization, workflow automation as daily operating system

• Metrics-driven mindset: Comfortable with quota, pipeline targets, conversion tracking—you optimize for outcomes, not activities

• Coachable and relentless: You take feedback, iterate quickly, and don't need scripts to make calls

• Hungry for growth: You see this as a launchpad to owning a region and carrying enterprise quota within 18 months

What Makes You a Flyter

• Ownership without handoffs: You don't just book meetings—you close deals and own outcomes from first touch to signature

• Quality over quantity: You'd rather send 50 researched, personalized outreaches than 500 generic templates

• AI as operating system: You use AI tools to scale personalization, not to automate away the human connection

• Market curiosity: You're genuinely interested in how Fortune 500 companies think about autonomous site operations—it's not just another product to sell

• Growth hungry: You see BDR as a stepping stone, not a destination—you want to own territory and build your own pipeline machine

What We Don't Want

• Meeting bookers who optimize for quantity over quality—if you measure success by dials made rather than pipeline created, this isn't for you • Script-dependent reps who can't hold technical conversations or handle objections without calling for backup

• "That's not my job" mindset—we expect you to own pipeline, close deals, and shape GTM strategy, not just execute tasks

• People treating AI as a novelty rather than a core workflow tool—you should already be using it daily, not learning it here

• Reps who want to set meetings and disappear—you'll own deals through close and feed market intelligence back to the team

Why FlytBase?

• H3 Philosophy: We're building a company that's Happy, Healthy, AND High-Performing. Not as a balance—as a harmony. We move fast without burning out.

• Radical Ownership: You won't need permission to experiment, build, or lead. If you see a problem, you own the solution.

• Mazaa Aayega: Our internal motto. Yes, the work is intense. But it's also deeply meaningful and genuinely fun.

• Systems That Scale: We don't celebrate one-off heroics. We build compounding systems that create leverage.

• In-Person Energy: We work from our Pune office because proximity accelerates everything—ideas, feedback, trust, and impact, but travel globally for customer meetings, tradeshows, and deployments.

The Perks

• High agency team and sense of purpose

• International Travel—we travel to all 6 continents (sorry, no business in Antarctica yet)

• Thought leadership & public speaking opportunities at online & physical events

• No-cap budget for AI tools, courses, or experiments

• Latest tech stack and tools—whatever helps you move faster

• Family Day—Once a year, we transform our office to showcase our work to the people who matter most

• Top-tier health coverage for you • Unlimited leave policy & flexible working hours (no punch-in/out)

• A damn good team to work with

About the role

• Conduct job evaluations and market pricing using compensation survey data to ensure roles are benchmarked accurately and consistently. Participate in salary survey submissions and maintain survey vendor relationships.
• Develop and maintain reports, dashboards, and compensation tools to support HR and business decision-making. Analyze internal pay equity and external competitiveness, identifying trends and flagging issues for review.
• Support annual compensation planning processes, including data preparation, system updates, and reporting. Maintain and update compensation data in HRIS systems, ensuring accuracy and data integrity.
• Support the management of global compensation programs, including variable incentive program market evaluation and administrative operations locally. 
• Manage and optimize AI-enabled compensation tools and platforms, including evaluating vendor solutions, designing workflows, configuring models or prompts for compensation use cases, and driving adoption across HR and business stakeholder groups.
• May manage compensation programs, such as recognition and morale programs, including program enhancement, administration, budget oversight, and effectiveness analysis, ensuring alignment with total rewards philosophy and a positive employee experience.
• Ensure data quality, compliance, and alignment with compensation policies by auditing compensation data, enforcing data governance standards, and identifying process improvements across systems such as Workday and external survey platforms.

Who you are

• 8+ years of experience in compensation, rewards, or closely related HR analytics roles supporting program design and administration.
• Experience conducting market benchmarking, participating in or leading salary survey submissions, and applying survey data to develop or maintain salary structures and incentive programs.
• Experience analyzing large data sets to generate compensation insights and recommendations, using spreadsheets and reporting tools to inform decisions for HR and business stakeholders.
• Experience working with HRIS or HCM systems (such as Workday) to support compensation processes and maintain data integrity.
• Experience working with or implementing AI-enabled HR or compensation tools, including vendor evaluation, workflow design, or model/prompt configuration for compensation use cases.
• Experience administering recognition, morale or other ancillary programs, including program design, budget management, and reporting.
• Comfort experimenting with and adopting emerging technologies to improve compensation processes, data analysis, or stakeholder communication.

Who we are looking for:
- We are looking for an experienced Fullstack Web Application developer.
- You have gained around 5+ years of experience in the implementation of professional web applications using MVC frameworks.
- You are good at and follow strict OO design principles. OOP (Object Oriented Programming).

You will need a high proficiency and experience of:
- PHP based frameworks and other Open Source Technologies.
- MySQL
- REST API / JSON
- GIT
- HTML5/CSS3/JS
- Bootstrap
- Linux
- Laravel / NuxtJS
- Vue.js / React
- Memcached / Redis
- Adhere to Clean Code: SOLID principles and follow TDD
- Design Patterns like Repository pattern.
- PHPUnit
- SSO
- WebRTC
- Socket.IO

About You:
- Proud of the work you do and always being the best you possibly can
- Self-motivated and work well without supervision
- Committed to meeting deadlines
- Security conscious
- Since there is often a need to engage directly with the US Team, it is essential that you are confident and articulative.
- Able to work directly with customers at different stages of the project life cycle
- Must be willing and able to work flexible hours to accommodate client schedules

- Able to work directly with customers at different stages of the project life cycle
- Must be willing and able to work flexible hours to accommodate client schedules

Perks and Benefits:

- Work from Home or your favorite Destination

Preference:

- Candidates closer to Pune are preferred.

Role Overview

As an SEO Analyst, you will join the SEO and Content Strategy team for our e-commerce division. You'll be responsible for execution of critical tasks across Tech, Content and Link Building departments, often working as a part of multiple departments. You'll work on initiatives that help grow organic visibility and traffic of our client websites.

You will report to the account managers and Head of Operations. You will have access to the most advanced SEO processes and SOPs, best-in-industry courses, premier SEO tools, AI tools and platforms. You will learn from and be part of an industry-leading team that delivers actionable insights and makes informed strategic decisions for our clients. You will get a chance to collaborate with India’s youngest and hottest brands that are changing the way we design our lives.

What You'll Do

• Learn the basics of SEO and analytics platforms to understand the execution part of the strategy.
• Conduct keyword research and mapping for product categories, identifying opportunities based on volume, competition, and intent.
• Perform regular competitor analysis including gap analysis, SERP ownership, and feature comparison to identify opportunities and threats. In short, own the organic growth of the clients.
• Collaborate with content teams to develop and optimize product descriptions, collection page content, and SEO-recommended content that matches user search intent. Learn to understand the inner workings of content that drives traffic, and scale the same for multiple clients.
• Monitor and analyze core algorithm updates, conducting impact assessments and developing action plans to maintain or improve rankings.
• Develop strategies for seasonal peaks and promotional periods to maximize organic visibility.
• Work on technical SEO audits to identify issues that are affecting website visibility and learn to recommend the best practices for growth.
• Learn link building tactics and help with acquiring high quality backlinks for clients.

You Will Be A Right Fit If You Have

• Curiosity: Eager to learn, explore new ideas, and ask insightful questions to drive innovation and personal growth.
• High Attention to Detail: Ensures accuracy and quality in work, maintaining high standards in every task.
• Self-Awareness: Understands personal strengths and growth areas, fostering collaboration and adaptability to learn new tasks.
• Self-Disciplined: Manages time effectively and follows ethical code of conduct of a professional environment, delivering consistent results without granular supervision .
• Result-Driven: Focuses on achieving measurable outcomes, with a mindset of exceeding expectations consistently.
• Proactive: Takes initiative, offering solutions and driving progress independently.
• Strong Communicator: Speaks and understands English, effectively conveys ideas, listens actively, and ensures clear, constructive interactions and isn’t afraid to ask questions whenever clarity is required.
• Collaborator: A collaborative team player who values the success of the whole team, in addition to their own.
• Technically Fluent: Possesses a solid understanding and curiosity to learn and use relevant tools and technologies, ensuring efficient execution of tasks, cross-functional communication and problem-solving.

Who are We

GrowthSRC Media is a team of growth hackers, creatives and strategists who help unlock rapid measurable growth for some of India's category-defining brands. We bring together growth marketing, content and creative expertise into a single cohesive team augmented with proven execution and robust data analytics that propel organic growth for our clients. 

We are located in Pune and support our clients across the globe. Our client portfolio spans VC-backed startups and scale-ups including the likes of The Pant Project, 1 Hair Stop, sploot, Vakilsearch and many more. 

GrowthSRC aims to hire the best, train the best, service the best, and empower the best by providing top-notch resources and tools for success.

Company Culture is at Our Core

We aspire to design a workplace built for today, inspired by tomorrow. We know that companies with a strong culture and a higher purpose perform better in the long run. 

These are the core behaviours that our team lives by:

1. We are a team, not a family.
2. We are pro-growth.
3. We believe in radical candor.
4. We promote autonomy and accountability
5. We are problem solvers.
6. We breathe 4Cs that make up culture for us - clients, communication, curiosity & courage.

Benefits of Working With Us

• Professional growth: we believe in helping each member of our team grow personally and professionally, and we promote from within.
• Collaborative Work Culture: Smart teammates that push your professional capabilities to the next level and help you learn from the best.
• Mentorship: 1-on-1 mentorship from founders, along with team training and workshops. We help you find the right role for you within our agency to enhance your skillsets. 
• Small Team Environment: Experience a close-knit work culture that gives you the ability to stand out, take ownership of projects, and make a big impact
• Learning Enablement: Access to the world’s best courses on SEO,  Digital Marketing, YouTube and internal SOPs.

JOB RESPONSIBILITIES (About 10 - 11 years and at least 9 years relevant experience)

Develop Java webservices and components according to a detailed design document.

Build efficient, reusable and reliable Java code per industry best practices.

Follow TDD approach and ensure unit-test coverage meets quality requirements.

Develop Integration tests to ensure coding adheres to acceptance criteria and verify end-to-end behavior of the system.

Ensure best possible performance, quality and responsiveness of applications.

EXPERIENCE / SKILLS

Must have experience developing in Java latest version (least version is 8)

Must have experience in design and development using Micro service architecture

Solid knowledge in OOP concepts, and design principles/patterns for developing scalable applications

Must have experience developing Spring Boot applications

Must have experience developing database access layer using Spring Data JPA/Hibernates

Must have experience in developing REST Services using Spring

Good working experience in development of event driven systems using any framework

Must have experience with any RDBMS and at least one NoSQL database preferably PostgresSQL and Mongo DB

Must have experience writing unit and integration tests using Junit

Must have experience using mock frameworks like Mockito, WireMock

Must have experience using Git

Must have experience with CI / CD

Basic hands-on experience in one of the cloud provider (AWS/Azure) or at least docker and Kubernetes

Familiarity with build tools Maven or Gradle

Added advantage with experience of Reactive and Functional Programming