Customer Care Executive

Job Description - SAP ABAP Developer

Company Description

Masters India IT Solutions is a growing FinTech SaaS firm, serving over 1500+ enterprises.

Masters India is one of the biggest GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions for complex problems faced by businesses across the industries. We are fulfilling our mission by offering tax and financial automation products to enterprises.

Masters India IT Solutions is a part of 44 year old Masters India group which is into Manufacturing, Healthcare, Hospitality and IT with an aggregate turnover of INR 1000+ Crores.

Job Description

- Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of the project.

- Transform business function requirements into technical program specs to code, test and debug programs.

- Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.

- Perform performance tuning to improve performance over multiple functions

- Engage other technical team members in the design, delivery, and deployment of solutions.

- Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's.

- Undertake performance tuning activities for SAP integration activities.

- Mentor and coach junior developer resources.

- Provide consulting services on new and existing initiatives.

Qualifications

We are looking for a SAP expert with hands-on coding experience who is looking to create a difference by delivering business transformation solutions (specifically in P2P and O2C) to large enterprises.

· Project Implementation

· Experience in integrating SAP Projects

· SAP OTC

· SAP P2P

· Good Functional knowledge of FI and Material Management (MM)

· Knowledge of GST module

· API Integration and Testing

· SAP ABAP Skills ( Logic Building , Performance Tuning etc)

Senior Business Analyst 

Job Summary 

We are seeking an experienced Senior Business Analyst to lead business analysis activities, collaborate with senior management, and contribute to strategic initiatives that align with the organization's goals. The Senior Business Analyst will play a key role in driving business process improvements, optimizing efficiency, and ensuring the successful execution of projects. The role involves working with cross-functional teams, providing leadership and mentorship to junior analysts, and driving continuous improvements through data-driven insights. 

Key Responsibilities: 

● Collaborate with senior management to ensure business analysis activities align with organizational goals and strategic initiatives. 

● Provide valuable input into strategic planning processes by identifying opportunities for business improvement, innovation, and optimization. ● Lead the gathering, analysis, and documentation of complex business requirements for projects. 

● Ensure that business requirements are prioritized, validated, and traced throughout the project lifecycle, ensuring they are aligned with business objectives and strategic priorities. 

● Build and maintain relationships with key stakeholders at all levels of the organization, including executives, business unit leaders, and project sponsors. ● Utilize advanced communication, negotiation, and interpersonal skills to influence stakeholders and drive consensus on project scope, objectives, and priorities. ● Lead business process reengineering efforts to streamline workflows, enhance efficiency, and drive operational excellence. 

● Identify opportunities for automation, digitization, and outsourcing to improve business processes and reduce operational costs. 

● Collaborate with data scientists and business intelligence teams to develop predictive models, data visualizations, and dashboards to aid in decision-making processes. 

● Provide leadership and mentorship to junior business analysts, guiding their professional development and helping them grow their skills in business analysis methodologies and tools. 

● Facilitate communication and collaboration among project team members, including developers, designers, testers, and stakeholders.

● Monitor and identify potential risks to project success, including technical challenges, resource constraints, or changes in requirements. 

● Assist project managers in planning, monitoring, and controlling project activities related to business analysis. 

● Develop detailed project plans, including scope, objectives, timelines, resource requirements, and deliverables. 

● Stay abreast of industry trends, emerging technologies, and best practices in business analysis to apply innovative solutions to the current role. 

Skills and Qualifications: 

● Advanced communication, negotiation, and facilitation skills with the ability to influence stakeholders at all levels. 

● Strong analytical and problem-solving skills with expertise in gathering, analyzing, and documenting complex business requirements. 

● Proficiency in business analysis tools and methodologies (e.g., MS Visio, Jira, Confluence, Agile, etc.). 

● Demonstrated ability to lead business process reengineering and optimization efforts. 

● Ability to work effectively with data scientists and business intelligence teams to drive actionable insights from complex data sets.

We are looking for a proactive and detail-oriented AWS Project Manager / AWS Administrator to join our team. The ideal candidate will be responsible for configuring, monitoring, and managing AWS cloud services while optimizing usage, ensuring compliance, and driving automation across deployments.

Key Responsibilities:

1) Configure and manage AWS Cloud services including VPCs, URL proxies, Bastion Hosts, and C2S access points.

2) Monitor AWS resources and ensure high availability and performance.

3) Automate deployment processes to reduce manual efforts and enhance operational efficiency.

4) Daily cost monitoring and backup setup for EC2 source code to S3.

5) Manage AWS Elastic Beanstalk (EB), RDS, CloudFront, Load Balancer, and NAT Gateway traffic.

6) Implement security and compliance best practices using AWS Secret Manager, IAM, and organizational policies.

7) Perform system setup for CBT (Computer-Based Test) exams.

8) Utilize AWS Pricing Calculator for resource estimation and budgeting.

9) Implement RI (Reserved Instance) and Spot Instance strategies for cost savings.

10) Create and manage S3 bucket policies with controlled access, especially for specific websites.

11) Automate disaster recovery and backup strategies for RDS and critical infrastructure.

12) Configure and manage AWS environments using EB, RDS, and routing setups.

13) Create and maintain AWS CloudFormation templates for infrastructure as code.

14) Develop comprehensive documentation for all AWS-related activities and configurations.

15) Ensure adherence to AWS best practices in all deployments and services.

16) Handle account creation, policy management, and SSO configuration for organizational identity management.

17) Ability to configure and design AWS architecture.

Required Skills:

·  Strong understanding of AWS services and architecture.

·  Hands-on experience with:

1) Elastic Beanstalk (EB)

2) RDS

3) EC2

4) S3

5) CloudFront

6) Load Balancer & NAT Gateway

7) CloudFormation

8) IAM, SSO & Identity Management

·  Proficient in AWS cost optimization techniques.

·  Ability to automate regular tasks and create efficient workflows.

·  Clear and structured documentation skills.

Preferred Qualifications:

AWS Certified Solutions Architect (required).

Must have 5+ years of experience in this field.

Previous experience in managed AWS services.

Job Description:

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.

Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.

We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 3 - 6 years of experience in JAVA as a full stack developer.

Desirable Skills & Expertise:

v  Minimum 3 – 6 years of experience as a full stack developer (Preferable from product based entity).  At least a year of experience in managing a team is mandatory.

v  Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred.

v  Work exp. in Java, Frame-works like : Spring, Spring boot; J2EE technologies like Servlets, JSP and Web Application Server is mandatory.

v  Strong skills in HTML, Java Script, XML, CSS and Mango DB.

v  Product development in Linux environment is an added advantage.

v  Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up.

v  Excellent Communication & Analytical skills with integrated professionalism at all levels.

Key Responsibilities:

Ø  The role is responsible for designing, coding and deploying of high-performance applications.

Ø  Deep expertise and hands on experience as a Core JAVA Developer.

Ø  Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.

Ø  Should be able to communicate effectively with both technical and non-technical personnel.

Ø  Excellent trouble shootings & problem-solving skills.

Ø  Experience with SDLC from requirement analysis through testing and deployment.

Ø  Must be an expert in technologies like J2EE, JSP, Servlets, Web Application, HTML, Java Script, XML, CSS, Mango DB and JAVA frameworks – Spring boot.

Ø  Develop and maintain strong product knowledge.

Ø  Guide the clients through various stages of the project and transition to support organization.

Ø  Review existing business processes and participate in the Process Improvement Program.

                        SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.

If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!

Job Title: Sr. UIPath RPA Developer 

Experience: 6+ years

Location: Hyderabad/ Pune

Fulfilment Type: Fulltime

Job Description:

1. Strong UiPath Development skills

2. Strong communication skills

3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment

4. UiPath citizens developer with skills set on Low complexity automation is good to have

5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath

6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing

7. Experience working with infrastructure teams to guide and assist in issue resolution

8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution

9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.

About us:

Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.

Responsibilities

These are the responsibilities that we usually consider for an (senior) developer

• Perform (small) functional changes based on the business needs and (Law) drivers.
• Technical maintenance of the above mentioned applications
• Designs and sizes third-party integrations, being the technical point of contact.
• Responsible for the delivery on each sprint and at the end of the release, of a viable and scalable solution. Is the responsible for solution non-functional requirements (like solution performance, scalability, and security).
• Guarantees quality procedures and OutSystems behaviors.
• Supports feature delivery demos.
• Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures  

Required Skills

• You have at least 2-3 years of knowledge and experience with Outsystems technology
• You have basic knowledge of cloud environments
• You have demonstrable HBO work and thinking level;
• You are socially and communicatively strong;
• You have experience with SCRUM/agile working;
• You have experience with test work and test automation; BDD is a pre.
• Experience in the financial industry (Life insurance is a pre)
• You set the request for help at the right time  and  assess risks in time;
• You have a developed analytical mind.

1. Experience of design and/or development experience with .NET, C#, ASP.NET MVC, APIs, AngularJs and/or Angular, Windows Forms and SQL Server in an n-tier architecture.
2. Strong background in object-oriented development techniques
3. Solution Design Patterns and Best Practices, eg. SOA
4. Database design and development (Microsoft SQL Server)
5. Experience with APIs, Web Services, WCF and Service Oriented Architecture a plus
6. Experience with concurrent development source control (Git) and continuous integration.
7. Understanding of Software Development Life Cycle and Agile methodologies.