Coupa Technofunctional

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Cybersecurity Analyst – Job Description

Responsibilities:

• Monitor and respond to security incidents across networks and systems.
• Conduct vulnerability assessments and penetration testing.
• Implement and manage security tools like firewalls, IDS/IPS, and antivirus.
• Ensure compliance with security standards (e.g., ISO 27001, NIST).
• Prepare reports and recommend mitigation strategies.

Tools Often Used:

• Nessus for vulnerability scanning.
• Metasploit for exploit development and testing.
• Burp Suite and OWASP ZAP for web application security testing.

About Thrillophilia :

At Thrillophilia, we are building multiple digital travel brands leveraging our proficiency in ecommerce, technology, distribution and marketing. We love to start from “Zeroes”. We plan, build and scale travel marvels from scratch and are absolutely obsessed about creating the best travel experiences for our customers. Our goal is to create 100+ sizable travel brands across the globe by 2027.

Thrillophilia is one of the key brands under 53 Takeoffs umbrella. Today, 100 Million+ travelers use our brands to discover and book diverse travel experiences. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled ten-fold over the past three years. You might know us from early Thrillophilia’s days. The journey of Thrillophilia is rooted in a passion for travel, technology, and people. It began back in 2011 when the global market was still too young for online travel. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travelers.

Awards we won at Thrillophilia -

• YourStory’s best places to work!
• ISB’s BizQuest.
• Singapore Bash’s best startup.
• London Mayor’s IE20.

About our people - Ah, let's talk a bit about the folks over at Thrillophilia, where hard work and ownership run rampant, and problem-solving is the name of the game. The team here doesn't just punch the clock and head home. They're in it to win it, do the best work of their life by taking ownership of their work and striving for excellence in everything they do.

Whether it's finding the best hidden gem in the world or developing tech solutions, there is a deep ownership and accountability and Remarkable is one word to summarize their work!

They're a fun-loving bunch, they party really hard and share a passion for travel, and they're not afraid to let loose and enjoy the journey. From backpacking through Southeast Asia to exploring the hidden corners of their own cities, these adventure seekers somehow always manage to take out time to party and travel the world.

So, if you're looking for some inspiration, just take a look at the people of Thrillophilia. They're living proof that with hard work, ownership, and a vision to solve problems at scale, anything is possible.

We are seeking a highly skilled and passionate Senior Software Developer with expertise in Ruby on Rails and React.js to join our dynamic and innovative tech team. As a Senior Software Developer, you will play a crucial role in designing, developing, and implementing high-quality software solutions that drive the success of our travel platform. You will work closely with cross-functional teams, including product development, UI/UX design, and quality assurance, to ensure seamless integration of features and deliver exceptional user experiences.

Responsibilities:

- Develop and maintain robust, scalable, and efficient web applications using Ruby on Rails and React.js.

- Collaborate with product managers, UI/UX designers, and fellow developers to understand requirements, translate them into technical solutions, and deliver high-quality software products.

- Write clean, maintainable, and well-documented code following industry best practices and coding standards.

- Conduct thorough code reviews, provide constructive feedback, and mentor junior developers to enhance team productivity and code quality.

- Optimize application performance and ensure efficient resource utilization by conducting performance testing, monitoring, and troubleshooting.

- Stay updated with the latest industry trends, tools, and technologies related to Ruby on Rails and React.js, and share knowledge with the team.

- Collaborate with the DevOps team to deploy and maintain applications in cloud-based environments.

- Contribute to the continuous improvement of development processes, tools, and methodologies.

Requirements:

- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

- Proven experience as a Senior Software Developer / Module Lead, preferably with a focus on Ruby on Rails and React.js. (At least 4+ years of experience)

- Strong expertise in Ruby on Rails and React.js, with a solid understanding of their core principles, frameworks, and ecosystem.

- Proficient in front-end development technologies such as HTML, CSS, and JavaScript.

- Experience with database systems, including SQL and NoSQL databases especially PostgresSQL.

- Familiarity with version control systems, such as Git.

- Ability to write efficient, maintainable, and testable code, with a strong emphasis on software quality and best practices.

- Strong problem-solving and analytical skills, with the ability to tackle complex technical challenges and provide innovative solutions.

- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

- Self-motivated and detail-oriented, with a passion for continuous learning and staying updated with emerging technologies.

If you are passionate about building revolutionary travel products, thrive in a collaborative and innovative environment, and are ready to take on exciting challenges, we would love to hear from you.

Apply now and embark on a transformative journey to redefine the future of travel!

• You're proficient in Unity3D and/or Unreal game engine  
• You've experience building experiences on iOS, Android and web platforms 
• You have a passion for writing code as well as understanding and crafting the ways systems interact
• You believe in the benefits of agile processes and shipping code often
• You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

• Deploy well-tested, maintainable and scalable software solutions
• Take end-to-end ownership of the technology stack and product 
• Collaborate with other engineers to architect scalable technical solutions
• Embrace and improve our standards and processes to reduce friction and unlock efficiency

About Quadratyx:

We are a product-centric insight & automation services company globally. We help the world’s organizations make better & faster decisions using the power of insight & intelligent automation. We build and operationalize their next-gen strategy, through Big Data, Artificial Intelligence, Machine Learning, Unstructured Data Processing and Advanced Analytics. Quadratyx can boast more extensive experience in data sciences & analytics than most other companies in India.

We firmly believe in Excellence Everywhere.

Job Description

Purpose of the Job/ Role:

• As a Technical Lead, your work is a combination of hands-on contribution, customer engagement and technical team management. Overall, you’ll design, architect, deploy and maintain big data solutions.

Key Requisites:

• Expertise in Data structures and algorithms.

• Technical management across the full life cycle of big data (Hadoop) projects from requirement gathering and analysis to platform selection, design of the architecture and deployment.

• Scaling of cloud-based infrastructure.

• Collaborating with business consultants, data scientists, engineers and developers to develop data solutions.

• Led and mentored a team of data engineers.

• Hands-on experience in test-driven development (TDD).

• Expertise in No SQL like Mongo, Cassandra etc, preferred Mongo and strong knowledge of relational databases.

• Good knowledge of Kafka and Spark Streaming internal architecture.

• Good knowledge of any Application Servers.

• Extensive knowledge of big data platforms like Hadoop; Hortonworks etc.

• Knowledge of data ingestion and integration on cloud services such as AWS; Google Cloud; Azure etc. 

Skills/ Competencies Required

Technical Skills

• Strong expertise (9 or more out of 10) in at least one modern programming language, like Python, or Java.

• Clear end-to-end experience in designing, programming, and implementing large software systems.

• Passion and analytical abilities to solve complex problems Soft Skills.

• Always speaking your mind freely.

• Communicating ideas clearly in talking and writing, integrity to never copy or plagiarize intellectual property of others.

• Exercising discretion and independent judgment where needed in performing duties; not needing micro-management, maintaining high professional standards.

Academic Qualifications & Experience Required

Required Educational Qualification & Relevant Experience

• Bachelor’s or Master’s in Computer Science, Computer Engineering, or related discipline from a well-known institute.

• Minimum 7 - 10 years of work experience as a developer in an IT organization (preferably Analytics / Big Data/ Data Science / AI background.

• Overall Experience: 4-5 years.
• Relevant Experience: 2-3 years.
• Must have knowledge of web technologies: HTML5 CSS, JavaScript, React Native.
• Strong JavaScript fundamentals and ES6 knowledge, React Native / NodeJS, MVC, Design Patterns, REST APIs, Swagger, and AWSFamiliarity with state/data management libraries (Redux).
• Minimum 2 years relevant and real-time experience in React Native.
• Familiarity with code versioning tools such as Git, BitBucket Technology agnostic and confidence to switch technology stacks as per requirement.
• Understanding of programming in general, code optimization, and best practices for software development.
• Understanding of Continuous Integration, and deployment.
• Knowledge of general mobile landscape, architectures, trends, and emerging technologies.
• Experience in automated testing suites, like Jest/ Mocha/ Express, is a plus.
• Experience with Agile Development methodology.
• Familiar with App distribution Process for both iOS and Android.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Role 2-3 years of experience required.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Proficient in rendering components with Native APIs.
• Proficient in TypeScript, JavaScript, modern JavaScript, HTML.
• Proficient in one or more libraries (e. g. Redux, React Router, etc) for state managing and routing in addition to React.
• Proficient in using Git as a control system.

• Develop software using MERN stack technologies
• Designing user interactions on web pages
• Writing clean, functional code on the front- and back-end
• Testing and fixing bugs or other coding issues
• Developing back end website applications
• Creating servers and databases for functionality
• Ensuring cross-platform optimization for mobile phones
• Ensuring the responsiveness of applications
• Working alongside graphic and UI designers for web design features
• Designing and developing APIs
• Staying abreast of developments in web applications and programming languages

• Extensive knowledge of Node.Js, React.js, HTML, CSS & Javascript
• Strong knowledge of Data structures and Algorithms
• Ability to work independently and manage the entire frontend of all platforms associated with Rejolut
• Exemplary tasks – Explore something new every day!
• Responsibility – Bring in your own ideas and get supported in executing them.
• Fun – Experience a family culture & celebrate with the founders & team.
• Team – Be a part of a high-performance & cultural diverse team

• Freshers can apply
• Students in their last semester or passed out in 2020 can also apply

• Working days: Monday to Friday
• Timings: 11:00 am to 7:00 pm
• Duration of internship: 6 months/PPO(Performance Basis)

• You are available for the above said duration.
• You prefer to work in a fast paced environment with growth & learning opportunities
• If you have not applied for an internship before with us.
•  have relevant skills and interests

•  Health Insurance
•  Work from Home
•  Fast growth and more visibility into the company
•  Experience to work on the latest technology
•  Competitive Learning Environment with supportive co-workers
•  Employee friendly HR Policies
•  Paid leaves up to certain limits
•  Liberal working atmosphere
• Get mentored by the best in the industry

• CI/CD
• Using tools like Git, Bitbucket, Jenkins, SonarCube, etc.  
• Understand Agile Values & Principles
• Knowledge of the DevOps methodology / should have worked on projects in a DevOps environment

• Experience in QA processes, Test Strategy, Test Design, Test execution analysis & reporting
• Design, develop, document, and maintain manual test cases and automated test scripts.
• Actively contribute in the day-to-day planning, design, execution, and reporting of manual test cases and automated test scripts
• Follows software engineering principals in development of automation, manual test cases, software tools, and SQL
• Understand and apply test-driven design concepts to test and debug automated solutions or manual test executions and software utilities developed by self and others
• Deliver accurate and maintainable code for test automation and software utilities
• Experience and desire to work in a Global delivery environment
• Proficient in Speaking, Reading and Writing English
• Should be able to take ownership of meetings, communicate thoughts clearly/concisely and push back whenever required
• Should be able to instruct and guide teams